STUDENT A

Call the Pines Hotel to book a table with these details:

7 people
Upstairs
8.00 pm
Tuesday 14
th
ebruary
!rom H"#. Unit 4$
STUDENT B
%ou work on re&eption at the Pines Hotel. 'eal with the telephone &all usin(
this in)ormation:
There are no tables upstairs
*e&ause it is &losed at this time o) the year
+))er as alternati,e a table near the window.
!rom H"#. Unit 4$
STUDENT A
%ou work on re&eption at the -eys Hotel. 'eal with the telephone &all usin(
this in)ormation:
The dinin( room is )ull be&ause o) a weddin(
+))er a table in .unshine *ar with the same menu as in the dinin( room.
!rom H"#. Unit 4$
STUDENT B
Call the -eys Hotel to book a table with these details:
#0 people
.ister/s #1
st
birthday party
7.00 pm
.aturday 0
rd
.eptember
!rom H"#. Unit 4$
STUDENT A
1sk your partner 2uestions to &omplete the )ollowin( in)ormation about hotels in *erlin:
How many rooms does the Hotel 1mbassador *erlin ha,e3
How e4pensi,e is it3
'oes it ha,e business )a&ilities3
5s it &lose to shops3
!1dapted )rom English for International Tourism. Intermediate. Unit 0$
STUDENT B
1sk your partner 2uestions to &omplete the )ollowin( in)ormation about hotels in *erlin:
How many rooms does the Hotel Pension unk ha,e3
How e4pensi,e is it3
'oes it ha,e business )a&ilities3
5s it &lose to shops3
!1dapted )rom English for International Tourism. Intermediate. Unit 0$
STUDENT A
1 &ustomer &alls about holdin( a re&eption at your hotel. ind out in)ormation about the
re&eption and what the &ustomer needs.
'ate and time
6umber o) (uests
Pro(ramme )or day !arri,al o) (uests7 type o) menu7 et&$
1&&ommodation3
Parkin(3
lowers3
!rom H"#. Unit 14$
STUDENT B
%ou want to &elebrate a weddin( re&eption on 10
th
8une at 1.00 p.m. Call the hotel to dis&uss
what you need. Use this in)ormation:
100 (uests
Champa(ne re&eption at (uests arri,e
.it9down meal
'an&in( in the e,enin(
1&&ommodation: si4 double rooms )or two ni(hts
Parkin( not needed
%ou ha,e already ordered )resh )lowers
!rom H"#. Unit 14$
STUDENT A
%ou want to &elebrate an 80
th
birthday party )or a relati,e on 1:
th
;ar&h at :p.m. Call the
hotel to dis&uss what you need. Use this in)ormation:
00 (uests
"oom with a bar
*u))et meal
*irthday &ake
1&&ommodation: three )amily rooms )or one ni(ht
Parkin( spa&es )or 10 &ars
%ou are makin( your own in,itations
!rom H"#. Unit 14$
STUDENT B
1 &ustomer &alls about holdin( a party at your hotel. ind out in)ormation about the party and
what the &ustomer needs.
'ate and time o) the party
6umber o) (uests
Type o) menu
+))er the ser,i&e o) printin( in,itations
*irthday &ake3
*ar ser,i&e3
Parkin(3
!rom H"#. Unit 14$
STUDENT A
%ou work on re&eption at the Sudari Hotel. <el&ome the (uests and answer any possible
2uestions usin( this in)ormation:
itness &entre !#4 hours$ = 6o swimmin(9pool
Hotel shops !books7 newspapers7 maps>$ )rom 7 a.m to 11 p.m
Curren&y e4&han(e !ne4t to hotel shop$ )rom 7 a.m to 11 p.m
!rom H"#. Unit :$
STUDENT B
%ou arri,e at the Sudari Hotel. ?o to re&eption and ask any possible 2uestions usin( your own
name and this in)ormation:
.in(le room = Two ni(hts
5n)ormation about )itness &entre and swimmin( pool
%ou/d like a map o) the &ity and to e4&han(e money.
!rom H"#. Unit :$
STUDENT A
%ou work on re&eption at the Central Hotel. <el&ome the (uests and answer any possible
2uestions usin( this in)ormation:
@i)ts and stairs to all )loors
*reak)ast )rom 7.00 a.m to to A.00 a.m in ?reen "oom ne4t to the li)t
'inner )rom :.00 B 10.00 p.m in *lue "oom7 top room
Hair salon 10.00 a.m to :.00 p.m.7 )irst )loor
!rom H"#. Unit :$
STUDENT B
%ou arri,e at the Central Hotel. ?o to re&eption and ask any possible 2uestions usin( your own
name and this in)ormation:
Twin room = our ni(hts
5n)ormation about li)ts !your partner has wheel&hair$
;eal times = <here the restaurant is
%ou/d like a hair&ut.
!rom H"#. Unit :$
STUDENT A
Use the in)ormation below to answer your partner/s 2uestions:
!rom H"#. Unit 7$
STUDENT B
ind out i) the Crowne Plaza Hotel has (ot these thin(s:
!rom H"#. Unit 7$
STUDENT A
ind out i) the Sunset Beah Hotel has (ot these thin(s:
!rom H"#. Unit 7$
STUDENT B
Use the in)ormation below to answer your partner/s 2uestions:
!rom H"#. Unit 7$