UCSA Cisco Unified Communications System Administration Version 1.4 Student Guide “Test Pat Number: 67-1572-01Copyright © 2003, Cisco Systems, Inc.All rights reserved. Cisco Systems has more than 200 offices i the following counties and regions, Addreses, phone numbers, and fax ‘numbers ae listed onthe Cisco Web site at nv cso com sais Argentaa + Austaia + Austria Blgium «Brazil «Bulgaria + Cana» Chile + China PRC » Colombia» Costa Rica (Catia + Caech Republic» Denna »Dabsi, UAE» Finland + France «Germany » Greece Hong Kong SAR » Hungary India Indonesia Ireland =Lrel aly» Japan + Korea» Luxembourg» Malaysia» Mexico » The Netherlands [Now Zealand» Norway + Por Philipines» Poland + Portugal + Pasta Rico + Romania + Russia» Saud Arabia Sela Singape «Slovakia Slovenia» South Affi» Spa » Sweden »Switedand+ Taiwan + Thailand + Tukey {Usain » United Kingdom » United Stats» Venezuela» Viena + Zimbabwe Copyright ©2003 Cis Sy sms nA sights reser. CCI, CCSP ihe ico Pred Newook mak GG BLE Some Veet ogn, Choo Unio Fall Me Howsing FomSare 9 Breas Frac, he log 40 Ne Readies Seeean Netwrng Ata, Septsare SMART, ‘ansah ad Vote LAN ae tamara Che Syste, ie Chang the Way Ws Wor ve Py and {athe Fase ay teas Your inet Quoin, suck Stay ae sence mk of Cro Ses Incrand Alton ASIST BPX: canbe CCDS. CCDP. CCIE, CENA, CCAM, Cn, Caco Cod Incnsvor apr lng, Chon 1S, th Co 10S ge Cis Pus, Cico Syne Cis yee Capi he Cac ys go Enpovcang te emes Gesratn, Entree Sar, Er hane Eitersnich Fast Sp, Giasnc Int Quant, 108 IPTV. 1 Expense, ighSteam MON. MICA he wok go Newer oa, rer PIX Pont outng PreRowinys Ra MUN, Regia, Shics Seta My Sin wish? TelsRowir and VCO seer demas of Cinco Spt anor efits nthe US All other trademarks mentioned in this document or Web site are the property of thee respective owners, The use of the word partner doesnot imply a partnership relationship between Cisen and any other company. (0301R)Table of Contents Course Introduction Overview Module Objectives Course Objectives Leamer Skills and Knowledge Learner Responsibilities General Administration Course Roadmap Leamer Introductions (Overall Course Goal Cisco Documentation Additional Resources Obiering Techical Assistance (Cs00.com “Technical Assistance Center Unity Support Fru, ‘Summary 14 ia 1-2 1-3 1-8 l-9 iat 1-12 113 1417 17 Lar 118 118 Copyright @ 2008, Cisco Systems, In Cisco United Communications System Administration (UCSA) v1.1