BONNIE Y.

STEPHENSON Wichita, KS 67226

Home: 316.685.5512 Cell: 316.518.1572
www.linkedin.com/in/bonnieystephenson bystephenson1@gmail.com


TRANSPORTATION OPERATIONS AND SERVICES MANAGER
Passion for Transforming Supply Chains to Enhance Operational Excellence & Growth

Innovative leader with a proven track record of adding organizational value by utilizing outstanding
communication, negotiation, and interpersonal skills with a reputation for forming productive
business relationships. Visionary and collaborative leader who builds teamwork across divisions with
strong leadership skills capable of developing, motivating and growing internal talent. Highly adept at
change leadership, critical thinking, problem solving, and time management, with demonstrated
success handling multiple responsibilities.

Expertise includes:
Strategic and Financial Planning Claims Management/Loss Prevention
Spearheading Operational Efficiency Improving Client Relationships
Knowledge of the Meat Industry Supply
Chain
Identifying and Implementing Cost
Reductions
Truck & Rail Transportation Logistics
Functions in the US, Mexico & Canada
Risk Assessments and Solution
Development


PROFESSIONAL EXPERIENCE

CARGILL INC., Wichita, KS
Transportation Services Manager, CTL (Cargill Transportation Logistics), NA 2008 2014
Led Customer Service, Carrier Freight Claims, Routing and Rendering Truck & Rail operations.
Managed staff of 7 professionals and 25 associates responsible for the execution of Supply Chain
strategies in the US, Mexico and Canada. Reported to Global Operations Lead in Minneapolis.
Formulated and recommended policies and procedures for approval by Business Unit Leaders in
the areas of claims processing, seal policies and warm temperature issues posing high risk of
loss.
Reduced Customer Service staff headcount by 8 employees without interrupting business or
negatively impacting customers. Achieved over $400K savings in administrative costs.
Implemented Plant Profile Audit Process and Risk Analysis to identify gaps in tools, people and
processes to create a high risk of product loss. Achieved over $1M savings through collaboration
with plant managers to reduce product losses with shortages / overages.
Increased claims revenues by $1.7M through restructuring team and internal processes resulting
in the elimination of inefficiencies to permit growth by centralizing claims management in Wichita.
Developed and presented claims functions. New Business Integration Plan that provided a
scenario of centralization without adding resources along with potential reduction in force
alternatives. Estimated savings through administrative reductions and improved collections were
targeted at over $300K per Business Unit.
BONNIE Y. STEPHENSON bystephenson1@gmail.com PAGE TWO

CARGILL INC. (Continued)
Created and executed Routing Logistics performance measures through cross-functional
collaboration with sales, plant shipping and Transportation teams. Realized savings of over $1M
in route optimization and efficiencies.
Achieved administrative cost savings of over $130K through centralization of the Wichita Routing
team resulting in a significantly improved network with sales teams.
Over 10% on-time performance improvements of Rendered Truck Carriers in US and Canada
through development of performance measures, monitoring and collaborative goals.
Improved opportunity for departmental growth and centralization options through restructuring
reporting lines of Rendering / Rail team which aligned functional expertise and improve customer
service processes.
Manager, Cargill Value Added Meats, Turkey and Salt 2005 2008
Directed all aspects of Transportation functions for Turkey, Food Service plants and the Salt
Business Unit. Responsible for the execution of Supply Chain strategies. Managed staff of 14
professionals and 15 associates. Reported to Vice President of Transportation.
Developed and implemented a "Target Customer Program" to improve customer, shipper and
carrier relationships through better communications and on-time deliveries. Program achieved an
average of 99% on-time deliveries and average increase in sales of 5%>.
Successfully negotiated cost savings of $600K/annually with carriers and improved capacity /
service for plant reducing downtime from lack of trailers by 10%.
Manager, Cargill Pork and Excel Specialty Products 1997 2005
Managed all aspects of Transportation functions for Pork and Beef plants, including truck tendering,
customer service, claims, routing logistics, problem resolution, and plant communications. Managed
a staff of 2 professionals and 1 associate professional. Reported to Operations Manager.
Created and implemented new carrier on-time measurements and reporting processes to
analyze carrier performance and communicate with sales teams on opportunities for
improvement. Surveys with sales, customers and plant shipping showed a satisfaction rating of
94%, an increase of 20% over previous year.
Savings of over $70K achieved through improved Transportation function processes for
business units.
Transportation Manager, Rendered Products 1993 1997
Traffic Manager, Cargill, Friona, TX 1986 1993
Customer Service Manager, Cargill, Plainview, TX 1981 1986


EDUCATION

Master of Business Administration, Friends University, Wichita, KS
Bachelor of Business Administration, Wayland Baptist University, Plainview, TX