VENKATA LINGAMURTY YINAGANTI

45, DDA Flats, Pocket 7, Sector 2, Rohini, New Delhi 110085

Email: venkata!ina"anti#"$ailco$ Phone: (M) + %81007%281 (L) & 011 27521770
Seeking a challenging o!i"ion in a g#o$"h o#ien"e% o#gani&a"ion "ha" $ill ena'le me "o
("ili&e m) e*e#ience an% !kill! +o# o#gani&a"ional g#o$"h
E,E-UTIVE SYN.PSIS
'i"hl! acco$(lishe) (ro*essional with over /0 )ea#! o* $+lti*acete) e,(erience in vario+s
in)+stries with e,(ertise in A)$inistrative -(erations, Sales .oor)ination, .o$$ercial A**airs an)
.+sto$er Service/ Res+lt0oriente) )ecisive lea)er with (roven s+ccess in o(erations an) (ro1le$
solvin"/ (roven track recor) o* o(ti$al +tili2ation o* reso+rces
Proven co$(etencies in (rovi)in" sales s+((ort on or)er e,ec+tion, sa$(le $ana"e$ent,
.o$(laint 3ana"e$ent an) collection o* (a!$ents to achieve sea$less an) cost0e**ective
(rocessin"
De$onstrate) e,(ertise in service )eliver! to "enerate aven+es *or a))itional 1+siness an)
ens+re c+sto$ers retention
A)vance) e,(os+re to )evelo(in" an) $aintainin" health! relationshi(s with clients an)
ens+rin" s(ee)! resol+tion o* iss+es
4,(erience in workin" in an 4RP environ$ent
A1ilit! to e,(lore (otential 1+siness aven+es an) innovative 5al+e A))e) Services to
intro)+ce new acco+nts an) e,(an) the e,istin" clientele
Possessin" val+a1le insi"hts, keen anal!sis an) tea$ a((roach to i$(le$ent 1est (ractices
to achieve res+lts A)e(t at workin" in hi"h (ress+re environ$ents with strict )ea)lines an)
$+lti(le )elivera1les
4,cellent co$$+nication an) inter(ersonal skills
-.RE -.MPETEN-IES -AREER 1IG1LIG1TS
Achieve) Si* Sigma G#een 2el" alon" with the Asia Paci*ic
6ea$ *or e**ective ret+rns o* 7F8 c!lin)ers Savin"s to the
co$(an! (ost this (ro9ect was :S; 150k *ro$ Asia Paci*ic
Re"ion 3a9or .ontri1+tor 1ein" <n)ia
Receive) Thank! a 2(nch -e#"i+ica"e *ro$ Re"ional
.o$$ercial Director *or recor)in" = Re(ortin" Sales N+$1ers
on ti$e
Achieve) 2#a3o 2#on&e A$a#% *or "oo) (er*or$ance in the
!ear 2007
Active $e$1er in tea$ or"ani2in" visits o* .4- an) 7+siness
'ea)s
Active $e$1er o* the tea$ or"ani2in" .o$(an!>s Ann+al
F+nctions
Active 6ea$ 3e$1er in arran"in" 6echnical Se$inars,
Sen)in" <nvitations, Receivin" Res(onses an) Receivin"
Partici(ants
<nstr+$ental in or"ani2in" a .ricket 6o+rna$ent in 1%%7,
"ettin" a((roval, sche)+lin" the $atches, co$(ilin" the
res+lts
TRAINING
Si,0Si"$a ?reen 7elt
<$(ort 4,(ort (roce)+res
@etter o* .re)it 6rainin" 1! De+stche 7ank, 7r+ssels
E4U-ATI.N 5UALI6I-ATI.NS
4iloma in In%(!"#ial Rela"ion! 7 Pe#!onnel Managemen" *ro$ 7harti!a 5i)ha
7hawan, New Delhi in 1%%4
2achelo# o+ -omme#ce *ro$ An)hra :niversit!, 5isakha(atna$ in 1%87
.T1ER 5UALI6I-ATI.NS
Shorthan) 4n"lish 6!(ewritin" 4n"lish
.oor)ination Skills
3aintainin" Data1ase
Anal!tical = Pro1le$
Solvin" Skills
Sales .oor)ination
.+sto$er Relationshi(
3ana"e$ent
A)$inistrative -(erations
Peo(le 3ana"e$ent
6i$e 3ana"e$ent
Aork Flow 3ana"e$ent
Prioriti2in" ro+tine work
-.MPUTER PR.6I-IEN-Y

'avin" "oo) knowle)"e in 3S Aor), 4,cel an) PowerPoint o* 3S -**ice in Ain)ows, e0$ail
on 3SB
PR.6ESSI.NAL E,PERIEN-E
GRA-E 4AVIS.N -1EMI-ALS IN4IA PVT LT48 (P(ne) 9 (Ma#:0; < P#e!en")
-(!"ome# !(o#" E*ec("i3e8
Ke) 4eli3e#a'le! :
@ea)in" .+sto$er S+((ort 6ea$ o* 8
Res(onsi1le *or .o$(lete Sales -r)er 3ana"e$ent Process
6o 1e the (oint o* contact *or all c+sto$er s+((ort relate) C+eries *ro$ Sales 6ea$ =
.+sto$ers
.onsoli)ate the reC+ire$ent o* the (ro)+cts to 1e (roc+re) with stan)ar) la!o+t
<n)ent or)ers han)lin" = *ollow +( with <nterco$(an! locations0 S!loi), So)asor1 = Direct
or)ers
Follow +( with all the s+((l! (oints *or or)ers an) shi($ents
'i"h Sea Sales Doc+$entation
@etter o* .re)its = @. )oc+$entation
Provi)in" in(+ts *or ?<@6 D?race <n)ia @ea)ershi( 6ea$E Sli)es
Dail! Sales Re(orts
<$(ort 6rackin" = Arran"in" .+sto$s clearance
<nvolve in .+sto$er S+((ort (rocess innovations = i$(rove$ents
Pre(are) )etaile) or)er $ana"e$ent (rocess to allocate the res(onsi1ilities to the tea$
$e$1ers an) s+ccess*+ll! i$(le$ente) to r+n (rocess s$oothl!
<nstr+$ental in intro)+cin" new re(ortin" s!ste$ to "ive the Sales N+$1ers, -r)er stat+s,
collection stat+s etc on )ail! 1asis
Aork in SAP 4nviron$ent
Si"nin" <nvoices = other co$$ercial )oc+$ents

1.NEY=ELL INTERNATI.NAL IN4IA> G(#gaon (.c":;; 9 Ma#:0;)

-(!"ome# S(o#" E*ec("i3e (Reo#"ing "o -(!"ome# Se#3ice Manage#)
Ke) 4eli3e#a'le!:
Res(onsi1le *or co$(lete -r)er 3ana"e$ent *ro$ enterin" the -r)ers in 4RP S!ste$ DSAPE,
till the co$$ercial )oc+$ents are reache) to the c+sto$ers
.oor)inatin" with Finance, *or cre)it release = with Pro)+ction *or $akin" $aterial availa1le
an) Forwar)er to 1ook the s(ace in the vessel as (er c+sto$er>s reC+ire$ent
Fe! reso+rce (erson *or all co$$ercial $atters (ertainin" to @etters o* .re)it
.o0or)ination with carriers to ens+re ti$el! resol+tion o* all o(erationalG)oc+$entation
iss+es
Processin" the ori"inal )oc+$ents with the 1ankers *or @. an) non0@. c+sto$ers
6rackin" the Sales or)ers *or their stat+s in SAP ens+rin" ever! or)er shi((e) or)er is
invoice)
Re(ortin" weekl! an) $onthl! or)er stat+s to the 6ea$
Forecastin" in(+ts to the Sales 3ana"ers
Acco+nta1le *or Sa$(le 3ana"e$ent
Processin" the .+sto$er .o$(laints in .R3 we1 site an) resolvin" the .+sto$ersH iss+es
with overseas co+nter(arts vice0a0versa
<n)e(en)entl! han)lin" re0e,(orts o* Ret+rna1le .!lin)ers = <S- 6anks to :S Follow +(
with the c+sto$ers an) ens+re ti$el! re0e,(ort o* these .!lin)ers an) 6anks
Assistin" 7+siness 3ana"ers in or"ani2in" se$inars etc
Activel! or"ani2in" *orei"n )ele"ation visits <nvoicin" the or)ers a*ter sailin"
<nvolve) in iss+in" 'eel .re)its *or the (ro)+ct DheelE ret+rne) in 6anks = c!lin)ers
GE PLASTI-S IN4IA LIMITE4> G(#gaon (6e':?@ 9 .c":;;)
In 1R 6(nc"ion
K
SAMSUNG IN4IA ELE-TR.NI-S LT4> Noi%a (Se":?A 9 6e':?@)
In Acco(n"! 6(nc"ion
6.RTIS 6INAN-IAL SERVI-ES LT48 (4ec:?B 9 Se":?A)
Sec#e"a#) "o G8M8 Me#chan" 2anking
KAN.RIA PETR.PR.4U-TS LT48 (6e':?/ 9 4ec:?B)
In"e#na"ional Ma#ke"ing 4i3i!ion
Aa#" +#om "he a'o3e o#gani&a"ion!> =o#ke% in 3a#io(! comanie! +#om Can :@@ "o 6e':?/
3i&8> .##8 4ignam 7 -oman)> 2ell! -on"#ol! Limi"e%> 2ak!on 1omeo Pha#mac)> In%ia
G)!(m Limi"e% an% Li3ing Me%ia In%ia Limi"e%8
E,TRA -URRI-ULAR A-TIVITIES
Re(resente) School, .olle"es in 5olle! 7all
Pla!e) .ricket *or Fanoria .he$icals an) .or(orate 6ea$ o* Sa$s+n" )+rin" $! ten+re in
the res(ective co$(anies
<nstr+$ental in or"ini2in" a .ricket 6o+rna$ent in Sa$s+n"
PERS.NAL VITAE
Date o* 7irth I 15
th
J+ne, 1%K7
@an"+a"es Fnown I 4n"lish, 'in)i an) 6el+"+
Re*erences I Availa1le on ReC+est
(Venka"a Lingam(#") Yinagan"i)