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Informatica

Corporation
Informatica Cloud
Release Notes
Summer 2011
Copyright (c) 2006-2011 Informatica Corporation.
All rights reserved.

Contents
New Features and Enhancements .................................................................................................. 1
Behavior Changes ........................................................................................................................... 2
Upgrade ........................................................................................................................................... 3
Known Limitations............................................................................................................................ 5
Informatica Resources ..................................................................................................................... 6
Informatica Cloud Web Site ......................................................................................................... 6
Informatica Cloud Community ...................................................................................................... 6
Informatica Cloud Account Management ..................................................................................... 6
Informatica Cloud Trust Site ........................................................................................................ 6
Informatica Web Site .................................................................................................................... 6
Informatica Global Customer Support ......................................................................................... 6

This document contains important information about new features and enhancements, behavior changes,
and known limitations for Informatica Cloud.
New Features and Enhancements
This release includes the following new features and enhancements:
Informatica Cloud Secure Agent updates:
- Informatica Cloud Secure Agent Manager for Windows. On Windows, use the Secure
Agent Manager to easily stop, restart, and configure the Secure Agent. You can also use
the Secure Agent Manager to check the Secure Agent status. The Secure Agent Manager
minimizes to the Windows taskbar notification area for quick access.
- Windows uninstaller. On Windows, you can now uninstall the Secure Agent from a Start
menu shortcut.
- Improved Informatica Cloud Secure Agent shell commands for Linux. On Linux, you
can now use a shell command to check the status of the Secure Agent.
Two-factor authentication. You can increase security by configuring two-factor
authentication for your organization. Two-factor authentication requires users to log in from
within specified IP address ranges.
Delegated Administration: Organization hierarchies and sub-organizations. With the
Org Hierarchy license, you can create sub-organizations as part of an organization hierarchy.
You can also use the Informatica Cloud Administrator to manage the organization hierarchy.
Fine Grained Access Controls: User groups and object-level permissions. With the
Fine-Grained Security license, you can create user groups to limit the tasks that users can
perform. You can also configure object-level permissions to expand or limit the access user
groups have to individual objects.
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Informatica Cloud REST API. You can now use REST API calls to access information from
your Informatica Cloud organization, create and update users, start tasks and task flows, and
monitor job activity.
Custom views. You can create custom views to help manage connections, tasks, and task
flows. You can create custom views, make them available for the organization, sort on
columns, and select default views.
Additional job status. The Warning job status indicates when a job has completed with
errors. This includes the following updates:
- Improved activity log information. In addition to the existing success and failure job
status indicators, the activity log now shows when a job completes with errors.
- Expanded email notification options. You can send email notification based on whether
the job succeeds, fails, or completes with errors.
Improved Scheduling. Scheduling updates provide greater flexibility in configuring when
tasks run.
Data Replication service updates:
- Preprocessing and postprocessing commands for data replication tasks. You can
now configure preprocessing and postprocessing SQL and operating system commands.
- Stop on error. You can configure a data replication task to stop immediately upon error or
to continue running despite encountering an error. Previously, data replication tasks
stopped immediately upon error.
Behavior Changes
This release includes the following changes in behavior from the previous release:

Role changes. As part of the security updates, existing roles have been merged into the
following two roles:
- Admin. Allows you to perform all tasks in the organization.
- Designer. Allows you to configure any task and perform all non-administrative tasks in the
organization.
Secure Agent directory changes. Due to a change in the Secure Agent directory structure,
the location for success and error log files have changed. Previously, the files were located in
the following directories:
<SecureAgent_InstallDirectory>\rdtmDir\success
<SecureAgent_InstallDirectory>\rdtmDir\error

With this release, you can find success and error log files in the following directories:
<SecureAgent_InstallDirectory>\main\rdtmDir\success
<SecureAgent_InstallDirectory>\main\rdtmDir\error

Schedule repeat frequency changes. All repeat frequency options have been updated as
part of the scheduling updates for this release. Review all existing schedules to take
advantage of improved scheduling options and to verify that schedules run when expected.
In addition to updates to all repeat frequency options, note the following changes:
- Time Range. The time range to run tasks is now 12:00 a.m. to 11:55 p.m.
- Daily, Weekly, and Monthly options. The Daily option now allows you to configure when
a schedule runs throughout the day, instead of every <n> days. The Weekly option allows
you to configure when a schedule runs within a week, instead of every <n> weeks. The
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Monthly schedule allows you to configure when a schedule runs within a month, instead of
every <n> months.
- Blackout periods removed. As part of the scheduling updates for this release, blackout
periods have been removed. With this upgrade, blackout periods configured for existing
schedules have been deleted.
Warning jobs are no longer considered success jobs. Previously, all jobs that completed
were considered success jobs. Informatica Cloud now uses the Warning job status for jobs
that complete with errors. This results in the following behavior changes:
- In the activity log, jobs that complete with errors display with the Warning status icon.
- If email notification was configured for success jobs, jobs that completed with errors used to
trigger success email notification. With this change, warning jobs no longer trigger success
email notification. You can configure email notification for warning jobs as an organization
property or as a task option.
Informatica Cloud Secure Agent Windows service name change. Previously, the
Windows service name for the Secure Agent was Informatica Secure Agent. With this
release, the Windows service name is Informatica Cloud Secure Agent.

Upgrade
This release includes an upgrade to the Informatica Cloud Secure Agent. If you have installed
integration plug-ins, such as SAP or Netsuite, want to keep job files, or use preprocessing or
postprocessing commands to copy job files, use the following upgrade guidelines:
1. Back up the Secure Agent directory.
Back up the Secure Agent directory to a temporary location:
<temporary directory>/<SecureAgentDirectory>
This ensures a copy of any plug-in files or job files that you might need.
2. Uninstall the existing Secure Agent.
- On Windows, use the Windows Control Panel to stop the Informatica Secure Agent service.

Then use the Add/Remove Programs utility to uninstall the Informatica Secure Agent. You
can access the Add/Remove Programs utility from the Windows Control Panel.

After the uninstall completes, delete the Informatica Secure Agent directory from the
installation location.
- On Linux, navigate to the Informatica Secure Agent installation directory and use the
following command to stop the Informatica Secure Agent process:

./infaagent shutdown

To ensure all processes have stopped, use the following command:

ps ef | grep <user name>

Then, use the following command to delete the Informatica Secure Agent directory:

rm rf <directory name>
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3. Install and register the new Informatica Cloud Secure Agent. For more information, see the
Informatica Cloud online help or User Guide PDF.
If your organization uses a proxy server, make sure to configure the proxy settings for the
new Secure Agent.
The new Windows service name for the Secure Agent is Informatica Cloud Secure Agent.
4. If you have installed integration plug-ins, copy plug-in files.
Important: If you receive a warning that the files you want to copy already exist in the target
folder, do not overwrite the existing files. Select the Skip or Do Not Move option to avoid
overwriting existing files.
- Copy all DLL files (*.dll) and resource files (*.res) from the following backup Secure Agent
directory:
<temporary directory>/<SecureAgentDirectory>/bin/rdtm
To both of the following directories for the new Secure Agent:
<SecureAgent_InstallDirectory>/main/bin/rdtm
<SecureAgent_InstallDirectory>/main/bin/rdtm-extra
- Copy all XML files (*.xml) from the following backup Secure Agent directory:
<temporary directory>/<SecureAgentDirectory>/bin/rdtm/plugins
To both of the following directories for the new Secure Agent:
<SecureAgent_InstallDirectory>/main/bin/plugins
<SecureAgent_InstallDirectory>/main/bin/rdtm-extra/plugins
You will not need to repeat this step for future upgrades.
5. Optionally, copy job files.
If you have job files that you want to keep, such as success, error, or session log files, copy
them from the following backup Secure Agent directories:
<temporary directory>/<SecureAgentDirectory>/rdtmDir/error
<temporary directory>/<SecureAgentDirectory>/rdtmDir/logs
<temporary directory>/<SecureAgentDirectory>/rdtmDir/success
To the following directories for the new Secure Agent, as appropriate:
<SecureAgent_InstallDirectory>/main/rdtmDir/error
<SecureAgent_InstallDirectory>/main/rdtmDir/logs
<SecureAgent_InstallDirectory>/main/rdtmDir/success
6. Optionally, edit preprocessing and postprocessing commands in tasks.
If you use preprocessing or postprocessing commands to process job files, update those
commands to point to the new Secure Agent directories:
<SecureAgent_InstallDirectory>/main/rdtmDir/error
<SecureAgent_InstallDirectory>/main/rdtmDir/logs
<SecureAgent_InstallDirectory>/main/rdtmDir/success
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Known Limitations
CR Description
265035 When the Secure Agent experiences network or server connection failure that causes it to become
inactive, the Secure Agent status is not updated appropriately in the Secure Agent Manager or on the
Secure Agents page in the Informatica Cloud application.
265033 If the Informatica Cloud server shuts down temporarily while jobs run, jobs continue to run and complete
in the background. But they stay on the activity monitor until stopped, then incorrect job information
displays on the activity log.
264974 If you test a connection during a network or server connection failure, you might receive inaccurate error
messages, such as the following:
The connection test failed. Nested exception is: java.net.ConnectException: Connection refused.
Workaround: Restart the Secure Agent and test the connection again.
264894 When you do not have read permission on a child object for an object you want to migrate, the following
error message might appear:
No Informatica Secure Agent available in the org where you are trying to migrate the task or
connection. You must download and install an Informatica Secure Agent before you can migrate a
task or connection.
Workaround: Verify that the Secure Agent is installed and running in the target organization. Then ask
your organization administrator to grant Read permission for all objects used in the object you are trying
to migrate.
264291 Data replication tasks with a Salesforce source and Oracle target might fail when configured to process
all Salesforce objects and continue upon error.
263715 When adding a new license to an organization, Informatica Cloud grants read, create, update, run, and
delete permissions for the related functionality to all existing user groups.
If you want to restrict new functionality to certain users, review user group permissions after receiving a
new license.
263409 When a job fails due to reaching the daily job limit for your organization, the session log associated with
the failed job displays information from a previous job.
263406 In data synchronization tasks with flat file targets, escape characters and the Single Quote and None
text qualifier options do not function correctly.
Workaround: If possible, use the Double Quote text qualifier without escape characters.
260938 Updates to metadata in a Salesforce object can cause data replication incremental load tasks to fail. An
incremental load data replication task might fail under the following conditions, even if the task is
configured to continue processing after errors:
- You update the metadata for a Salesforce object, such as a column name or precision.
- The object is included in a data replication task.
- The data replication task performs an update of an incremental load.
Workaround: Truncate the target and run a full load for the changed Salesforce object.
260289 Tasks that use the ERROR function to reject rows and complete successfully have a success status
instead of a warning status.
250810 Informatica Cloud Express users can enter one credit card for billing through Informatica Cloud.
Workaround: To change the credit card used for billing, contact Informatica Global Customer Support.
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Informatica Resources
Informatica Cloud Web Site
You can access the Informatica Cloud web site at http://www.informaticacloud.com. This site
contains information about Informatica Cloud editions and services. It also provides information
about partners, customers, and upcoming events.
Informatica Cloud Community
You can access the Informatica Cloud Community at
https://community.informatica.com/community/products/informatica_cloud.
Use the Community to discuss and resolve technical issues in Informatica Cloud. You can also
find technical tips, documentation updates, and answers to frequently asked questions.
Informatica Cloud Account Management
Please contact your Informatica Cloud account manager for information about the new features
included in each Informatica Cloud edition. You can also find information about Informatica Cloud
editions at http://www.informaticacloud.com/products/editions.html.
Informatica Cloud Trust Site
You can access the Informatica Cloud trust site at http://trust.informaticacloud.com. This site
provides realtime information about Informatica Cloud system availability, current and historical
data about system performance, and details about Informatica Cloud security policies.
Informatica Web Site
You can access the Informatica corporate web site at http://www.informatica.com. The site
contains information about Informatica, its background, upcoming events, and sales offices. You
will also find product and partner information. The services area of the site includes important
information about technical support, training and education, and implementation services.
Informatica Global Customer Support
To access Informatica Global Customer Support:
Click the Support link in the Informatica Cloud application.
Use the WebSupport Service. WebSupport requires a user name and password. You can
request a user name and password at http://my.informatica.com.
Call 1-888-345-4639.