Before you insert your new navigation DVD in the navigation computer,

first switch on COMAND and then press the NAV button.

Then remove the old navigation DVD from the navigation computer in the boot
of the vehicle and insert the new DVD. After a brief wait, software loading
bars will appear. When the loading bars disappear and the basic navigation
menu appears, the first step of the update is complete. In step 2, COMAND
will be re-initialised. To do this, switch off COMAND by removing the
ignition key or by using the on button. Then lock the vehicle from outside and w
ait 2 minutes.
Afterwards COMAND is fully operational again.
9. I am trying to update my maps but it wont work.
If you get the message "The navigation update DVD is not suitable for the system
or
the system software" this is a known fault because the firmware in your unit doe
s not
recognise the new maps. The system must be updated to the latest firmware
(using Star Diagnosis, the Mercedes diagnosis system (01/2010), and if it still
does not work the dealer must install the map disks that were supplied with his
June 2008 Star Diagnosis release. Mercedes dealers should not charge for this,
tell them there is a TIPS document number GI82.85-P-046208 saying they should no
t charge.
13. How do I find out what firmware version my unit has.
Enter engineering mode (see below). Press OK and then press
OK again. Wait a little while until information is shown.
Look in the HW/SW version info, it will says something like
07/57/09/29/00. The 09/29 part is the software version.
14. How can I enter 'engineering mode'?
Press NAV. Then hold down the following 3 buttons for about 10 seconds.
Phone-Hangup, *, 6. Please be careful not to break your unit.
15. What other hidden menus are there.
Apart from the engineering menu (Hangup, *, 6) there is also a Dealer menu (Hang
up, 7, 9)
and you can restart the MOST fibre optic ring by holding Hangup & 2 keys, or hol
ding t
he
power button for a long time. In the dealer menu do not delete files or mess wit
h the
flash settings or your unit will becoma a brick.
16. What other hidden menus are there.
Apart from the engineering menu (Hangup, *, 6) there is also a Dealer menu (Hang
up, 7, 9)
and you can restart the MOST fibre optic ring by holding Hangup & 2 keys, or hol
ding the
power button for a long time. In the dealer menu do not delete files or mess wit
h the flash
settings or your unit will becoma a brick.
17. What firmware releases have there been?
Mercedes release firmware as 'telematics' disks with their Star Diagnosis distri
bution.
The version number of these telematics disks matches the month of the Star Diagn
osis disk,
but the version number shown in engineering mode is the Year and Week of release
, so are

hard to tie together. This is what I know so far. The update disks are useless w
ithout
Star Diagnosis (even though there is an 'update' menu in diagnostic/engineerng m
enu)
so the part number is shown for completeness. The Build date is from the configu
ration
file on the disk.
19. What map disk releases have there been?
Europe
Map Version
2008
1.0
2008
1.1
2008/2009
2009
3.0
2009/2010
2010/2011
2011
6.0
2011/2012
2012
8.0
2012/2013
2013
9.0
2013/2014
2014
9.0

Version Number Part Number

Release Date
B67823955 A171 827 02 59
B67823971 A171 827 21 59
Q4 2008
2.0
B67823956 A171 827 11 59
June 2009
A171 827 24 59 2009 CW44
4.1
A219 827 10 59 March 2010
5.0
A219 827 09 59 December 2010
A219 827 14 59 July 2011
7.0
A219 827 20 59 December 2011
A219 827 26 59 June 2012
9.0
A219 827 30 59 April 2013
A219 827 31 59 April 2013
9.0
A219 827 36 59 April 2013
A219 827 37 59 April 2013

MAP MODEL
NTG1: E/CLS/S/CL/SL/SLK/Maybach (Europe)
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version
Version

3.0
B6 782 3341
4.0
B6 782 3369
4.1
B6 782 3395
5.0
B6 782 3489
5.1
B6 782 3627
6.0 (2007)
B6 782
7.0 (2007/2008) B6 782
7.0 Platinum
B6 782
8.0 (2008)
B6 782
9.0 (2008/2009) B6 782
10.0 (2009/2010)
11.0 (2010/2011)
12.0 (2011/2012)
13.0 (2012/2013)
14.0 (2013/2014)
15.0 (2014/2015)

A211
A211
A211
A211
A211
3659
3855
3879
3886
3887
N/A
N/A
N/A
N/A
N/A
N/A

827
827
827
827
827

52 59
67 59
81 59
68 59
93 59
A211 827 95 59
A211 827 10 65
Spain/Portugal
A211 827 15 65
A211 827 21 64
A211 827 24 65
A211 827 33 65
A211 827 39 65
A211 827 42 65
A211 827 45 65
A211 827 46 65

Only
Oct
Jun
Jul
Aug
Aug
Mar

2009
2010
2011
2012
2013
2014