OmniASUG DFW Chapter Meeting

Thursday, November 6, 2014

Omni Dallas at Park West Hotel
1590 LBJ Freeway
Dallas, Texas 75234

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(Click on the presentation title to see the corresponding abstract)

8:00 a.m. 8:45 a.m.

Registration, Networking, Continental Breakfast

8:45 a.m. 9:45 a.m.

Texas Learning Center

ASUG Chapter Updates, Welcome and Introductions

Allen Sulgrove, DFW Chapter Chair, Emergys Corp

Compliments of our Sponsors

MORNING KEYNOTE: How to Navigate Through the SAP Journey and Key Stakeholder
Relationships
Scott Shadle, SVP and CIO , Aviall
ANNOUNCE WINNER OF SAP Super User Community of Excellence
9:45 am 10:00 a.m.

Break & Networking (15 minutes)

Morning Breakout Session #1:

10:00 a.m. 10:50 a.m.
Finance Track
Park West F

How Maxim improved their Journal Entry Process

Karen Murphy, Mgr CFO Applications, Maxim Integrated

Mobile Track
Park West E

How Forest City Accelerates Time to Market and Reduces SAP Mobile Deployment and Support
Costs
Chad Wyckoff, IT Director, Solution Delivery at Forest City Enterprises
Hari P. Kamineni, CEO & Co-Founder, Innovapptive

BOBJ Track
Hoarding: Buried Alive How to keep your SAP BusinessObjects system from becoming part of
Texas Learning Center the show
Tom Fallwell, Chief Solution Architect , cBEYONData, Inc.
Supply Chain
Park West C/D

8 Ways to Improve Your Supply Chain

Scott McKenzie, Speaker Title, RF Gen

User Productivity
Park West A

Tips and lessons learned from redesigning a new user experience with SAP Screen Personas &
Design Thinking
Ricardo Sada, Innovation Manager, LinkTech
Fred Jimenez, Consultant, LinkTech

SUPER USER
Customer Stories
nd
212 2 Floor

Cameron: Super Users Supporting Change Management and Value Realization

Julie Fawdington, Manager, Super User Development Team, Cameron

SUPER USER
IT Leaders, Business Leader, and Super User Leaders; 5 Business Outcomes Made Possible
Getting more
Through Super Users
Productive with SAP Kerry Brown, VP Enablement, SAP America
Club Lounge 12th Floor

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SUPER USER Team & Wow Your Executives: Selling the Value of Super User Programs
Personal Skills
Chris Dowse, Founder, Neochange
Park West B
10:50 a.m. 11:05 a.m. Break & Networking (15 minutes)
Morning Breakout Session #2:
11:05 a.m. 11:55 p.m.
Finance Track
Park West F

SAP Financial Reporting using Microsoft Excel

Mark Pockl, Solution Specialist, Excel4apps

Mobile Track
Park West E

Texas Instruments - Bringing Mobility to the Warehouse Using SAP ITS Mobile
Greg Davis, IT Architect, Texas Instruments

BOBJ Track
Mastering SAP Xcelsius Dashboards (Training Session)
Texas Learning Center Jeremy Alper, Sr. Business Intelligence Consultant, Method360
Supply Chain
Park West C/D

What you need to know about SAP Solutions for GRC

Mark Stearns, Sr. Director Line of Business Finance, SAP America

User Productivity
Park West A

Intelligent Automation with Redwood and SAP

Matt Colabrese, Solutions Architect, Redwood Software

SUPER USER
Change Agents Why Your Transformational IT Initiative Will Fail Without Them
Customer Stories
Terri Campbell, Senior Director of Change Leadership, McKesson Corporation
th
Club Lounge 12 Floor
SUPER USER
Getting more
Productive with SAP
212 2nd Floor

Creating an Issues Tracking or Ticketing System in SharePoint

Russell Wright, Technical Director, Configurable Management

SUPER USER Team & Community Best Practices for Creating High Value Content
Personal Skills
Denis ONeil, Social Media Consultant, Olinks Corporation
Park West B
11:55 p.m. 12:55
Lunch & Networking
p.m.
Texas Learning Center
LUNCH KEYNOTE: Survival of the Fittest
Kerry Brown, VP Enablement , SAP America

Compliments of our
Sponsors

Afternoon Breakout Session #1:

12:55 p.m. 1:45 p.m.
Finance Track
Park West F

CMC Runs BPC EPM 10.1 on NetWeaver and HANA for Financial Planning and Consolidation
Kumar Kalidindi, Lead of SAP Global Process Shared Services Finance, Commercial Metals
Company

Mobile Track
Park West E

Enterprise Experience: Changing the Way Companies Do Business

Mark Huesman, Senior Solution Engineer, Emergys

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BOBJ Track
Texas Learning Center

Case Study: How TRCC Transformed Decision-Making with BusinessObjects and SAP Business
Suite Powered by HANA
Steve Freeman, VP Field Operations, Decision First Technologies

Supply Chain
Park West C/D

Dynamic Purchase Requisition Approval without Configuration

Geoff Hayward, Sr. Consultant, Configurable Management

User Productivity
Park West A

Leveraging Solution Manager for the Global Deployment at Novelis

Robert Max, Global Applications Technology Manager, Novelis
Ajay Narula, Managing Partner, SSX Global LLC

SUPER USER Customer McKessons Super User Network: Bringing Humanity Back to the Work Place
Stories
Terrie Walker, User Sustainment Super User Network Manager, McKesson Corporation
Club Lounge 12th Floor Tina DeLise, Change Analyst Super User Network Daily Ops, McKesson Corporation
SUPER USER
Getting more
Productive with SAP
Park West B

SAP Dashboards 4.1 Advanced Visualization Techniques

Jeremy Alper, Senior Business Intelligence Consultant, Method360

SUPER USER Team & Super Users Conveying the Message with Oomph
Personal Skills
Julie Fawdington, Manager, Super User Development Team, Cameron
212 2nd Floor
1:45 p.m. 2:00 p.m.

Break & Networking (15 minutes)

Afternoon Breakout Session #2:

2:00 p.m. 2:50 p.m.
BOBJ Track
Finance Track
Park West F

Template for Calculating Business Value and True Cost of Designing and Deploying and Effective
Executive Dashboard with Best Practices
Gopal Krishnamurthy, Founder/CEO, Visual BI

Mobile Track
Park West E

Disrupting the Speed and Economics of Mobilizing SAP

Brett Li, Sr. Solution Architect, Capriza
Jay Herring, Regional Manager, Capriza

BOBJ Track
Texas Learning Center

Universe Designer versus Information Design Tool Smack Down: Who Wins?
Dave Rathbun, Speaker Title, PepsiCo

Supply Chain
Park West C/D

Best practices from Coca-Cola Company in leveraging technology for improving change management
across a complex SAP Landscape
Kevin Ko, Speaker Title, IntelliCorp

User Productivity
Park West A

Leveraging SAP UEM by Knoa for Fiori and Personas Projects

Jesse Bernal, Product Evangelist, Knoa Software

SUPER USER Customer PrimeSource Building Products: Integrating a Long-Term User Support Structure That Brings Value to
Stories
the Business and IT
th
Club Lounge 12 Floor Ally Allen, IT Business Analyst Manager, PrimeSource Building Products
Jessica Bojic, Sr. Director, NTT Data

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SUPER USER Getting

more Productive with
SAP
212 2nd Floor

Accelerated Excel-based SAP reporting: Insights to enhance productivity, timeliness, security, and
accuracy
Kevin Gibson, Sr. Excel Automation Solution Consultant, Global Software

SUPER USER Getting

more Productive with
SAP
Park West B

From Mess to Success: One Companys Journey from Chaos to Model Driven Integration
Enrique Krajmalnik, Sr. Systems Engineer, No Magic

2:50 p.m. 3:05 p.m.

Break (15 minutes)

Afternoon Breakout Session #3:

3:05 p.m. 3:55 p.m.
Finance Track
Park West F

SAP Audit Management powered by HANA

Mark Stearns, Sr. Director Line of Business Finance, SAP America

Finance Track
Park West E

Manage Your Workflow Right From Excel! (possible 2:00pm)

Mickey Shah, Founder and Chief Solution Architect, Innowera
Felipe Sutantri, Business Solutions Engineer, Innowera

BOBJ Track
Texas Learning Center

Web Intelligence: The Business Objects Swiss Army Knife

Dwayne Hoffpauir, Speaker Title, HP

User Productivity
Park West A

The Value of Business Process Validation an IDC Report on Worksofts Automation Solutions
Josh Kleen, Senior Solution Architect, Worksoft

SUPER USER
Getting more
Productive with SAP
Park West C/D

Data Structures for High Impact Dashboards

Rick Patel, Founder and Managing Director, RAMP Consullting

SUPER USER Customer HollyFrontier: Resurrecting Super User Programs Post Go-Live to Drive Business Value
Stories
Blake Abbott, Senior Manager, Business Process Management, HollyFrontier Corporation
Club Lounge 12th Floor Jennifer Helgeson, Abreon
SUPER USER
Getting more
Productive with SAP
Park West B

Acquisitions, Divestitures, Splits, Spin-offsOh My! The Havoc This Can Wreak on IT, the Business,
and Super User Teams
Mark Evans, Retired Oil & Gas Executive, Connect2Client

SUPER USER Getting

more Productive with
SAP
212 2nd Floor

SharePoint Without the Frustration

Peter Joeckel, President and Founder, TurnOnDevOps

3:55 p.m. 4:30 p.m.

Texas Learning Center

Closing Session Comments, Surveys, and Prize Giveaways

ANNOUNCE WINNER OF I SAP ART CONTEST
Allen Sulgrove, DFW Chapter Chair, Fidelis Companies

4:30 p.m. 6:00 p.m.

NETWORKING RECEPTION

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Compliments of our Sponsors

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Platinum Sponsors

Gold Sponsors

Silver Sponsors

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Additional Rooms:
2nd Floor
Room 212

12th Floor
Club Lounge

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Abstracts
Keynote Address
How to Navigate Through the SAP Journey and Key Stakeholder Relationships (8:45 a.m.)
Scott Shadle, SVP & CIO, Aviall, Inc.
Scott Shadle is a 22-year information solutions veteran with global technology, business, and aviation
experience. In 2011, he was named Senior Vice President and Chief Information Officer for Aviall, Inc., a whollyowned subsidiary of The Boeing Company. Shadle oversees all aspects of information technology at Aviall,
including their recent conversion to SAP. Prior to being named SVP and CIO, Shadle was Director of Aviall's
Program Management Office. Shadle joined Aviall in November of 2010 following 10 years with Raytheon
Company where he held senior leadership positions in Information Solutions, including his role as IS Director of
Operations for Network Centric Systems (NCS). His extensive experience also includes leadership roles with
MagneTek, Sensormatic Electronics, and consulting with Andersen Consulting/Arthur Andersen. Shadle earned
an MBA from Katz Graduate School of Business, University of Pittsburgh. He is a graduate of Furman University
and holds a Bachelor of Arts degree in Business Administration.

Lunch: Survival of the Fittest (12:15 a.m.)

Level: Beginner
Adaptation and change are what allows organizations, customers, individuals and SAP to continue to collaborate
and enable each other to Run simple.. We will explore how the focus on successful adoption and performance
are increasingly driving change within the SAP community at a grass roots level. Specifically we will explore the
linkage between the consumerization of IT, the significance of customer experience and the influence of the SAP
user.
Kerry Brown, VP Enablement, SAP America
Kerry Brown is a Global VP Enablement with SAP. She specializes in providing value in end-to-end delivery of
business strategy and organizational transformation. Kerry has been with SAP for 7 years, prior to joining SAP,
Kerry worked for Coca Cola Enterprises as the Global Director for Change Leadership. She has successfully
developed and led teams for large, complex global initiatives and reengineering/system implementations
enabling them to realize the fulfillment of organizational competency bringing the greatest value to their
organizations.

Finance Track
How Maxim improved their Journal Entry Process (10:00 a.m.)
Level: Intermediate
Learn how Maxim Integrated improved their journal entry process. See the before and after processes of their
journal entries once they began using the ZOption tools as well as SAP workflow.
Karen Murphy, Mgr CFO Applications, Maxim Integrated

SAP Financial Reporting using Microsoft Excel (11:05 am)

Level: Beginner/Intermediate

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Join Excel4apps in a presentation as we discuss several of our customers missions to improve their SAP financial
reporting and inquiry capabilities. Learn about Fletcher Insulation, Upsher-Smith Laboratories and Odyssey
Reinsurance, and hear how each company outlined each of their previous SAP reporting processes and
challenges. And, the solutions they chose to solve those challenges. In addition, well introduce you to our latest
reporting solution, Reports Wand. Like GL Wand, Reports Wand a front-end Excel reporting solution that allows
users to create reports based on existing underlying SAP queries.
Mark Pockl, Solution Specialist, Excel4apps
Mark Pockl is a Solutions Specialist with Excel4apps, a provider of best-in-class Excel-based financial reporting for
Oracle and SAP users worldwideWith more than 18 years IT experience, including programming development,
system configuration, report/query writing and business analysis, Mark has a wealth of SAP knowledge,
specifically in the FICO area. He has worked on 5 full-cycle SAP implementations as a FICO Sr. Systems Analyst.
He also has valuable experience in the BI/BW area with integration to SAP ECC 6.0. Mark has a Bachelors
degree in Statistics from the University of Pittsburgh.

CMC Runs BPC EPM 10.1 on NetWeaver and HANA for Financial Planning and Consolidation (12:55 pm)
Level: Beginner/Intermediate
The goal of the BPC project at CMC is to provide one source of data for financial users to report consistent
financial and operational data. The implementation of BPC will consist of multiple phases. Phase 1 includes
Financial Consolidation and Planning with ability to provide Consolidated Financial Statements including cash
flow by entity and Managerial Reporting. Transformation of inefficient legacy processes is one of the key
elements to realize BPCs full potential. Once fully installed, BPC will serve to provide global users a platform to
focus on analyzing data versus aggregating or calculating data. Financial and operational data will include
financial statements, Plan and Forecast data, customer and vendor analytics, tonnage sold, average selling price,
working capital days, and many other metrics.
This session will cover:
CMCs decision to implement EPM BPC 10.1 on Netweaver and HANA for Financial Planning and Consolidations
Review the phased project approach and the benefits of each phase
Learn about Key Design Decisions that were made during the project
Lessons learned from Phase 1 project implementation
Kumar Kalidindi, Lead of SAP Globla Process Shared Services Finance, Commercial Metals Company
Kumar is a certified SAP Solution Management Consultant in Managerial & Financial Accounting. He has over 12
years of strong functional experience leading implementations in SAP ECC and BI. As a Consultant, he has proven
expertise in Implementing Financial solutions and has been recognized as a SME in Managerial Accounting and
Planning processes. Kumar has worked for BIG 4 Consulting companies, participated and led multiple full lifecycle implementations in SAP. He has participated in sales, presales and delivery initiatives including developing
proposals, making presentations, leading large teams, budgets and meeting revenue targets.

Manage Your Workflow Right From Excel! (3:05 pm)

Level: Beginner
Innowera brings a new and refreshingly smart technology that allows you to run workflows on an Excel file with
a click of a button. Innowera Easy Workflow is the world's easiest workflow system for SAP that is designed for
quicker and richer user experience while significantly reducing cost and efforts in the implementation and
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utilization of workflow systems. See a live demo of how this technology works during our presentation and
experience firsthand how easy it is to take control of your workflow processes.
Mickey Shah, Founder and Chief Solution Architect, Innowera
Mickey Shah is the founder and chief solution architect of Innowera. Mr. Shah is an SAP wizard with a passion for
simplifying complex problems and driving efficiencies via automation. He is considered visionary in this space.
Mr. Shah has deep SAP implementation and Microsoft technology background. Mickey started Innowera 2008 to
extend SAP integration to Excel, SQL, Web, SharePoint and Mobile. Innowera technology is used by hundreds of
large companies such as Sony, Shell, Nestle, ABB, Heineken, Swarovski, Richemont etc.
In last 20 years, Mr. Shah worked on assembly languages, mores codes, flat databases, 3d vector and raster
applications, codeless business application running in DOS, CAPI control applications. Later he spent over a
decade implementing SAP for large corporations across the globe and implemented SAP for companies such as
Rockwell Collins, International Paper, Applied Materials, etc.
Felipe Sutantri, Business Solutions Engineer, Innowera
Subject matter expert for Innowera's Data Management technology suite. | As a Solutions Engineer, Felipe
Sutantri is responsible for driving awareness and familiarity of Innowera's technology through demos, webinars,
training and business case studies. His understanding of various company products from the technology &
business perspective helps customers map their business problems to solutions.

Introducing SAP Audit Management powered by HANA (3:05 pm)

Level: Intermediate
Presenting the brand new HANA solution for internal audit and finance managers launched in February 2014.
Mark Stearns, Sr. Director Line of Business Finance, SAP America
Mark Stearns is Senior Director, Finance Line of Business for SAP Governance, Risk and Compliance, EPM and
Finance solutions. Mark has over 20 years of experience of consulting, sales and auditing experience within the
technology, risk and compliance and enterprise performance management domains at several leading
companies, including SAP, IBM, Oracle and HP Enterprise Services. He serves as subject matter expert for SAPs
Access Control, Process Control and Risk Management solutions. Within this role he has built demonstration
scenarios, lead training and learning agendas, driven go-to-market efforts and provided domain expertise to
SAPs product development team. In prior roles Mark led business process teams for a variety of global
enterprise system implementations.

Mobile Track
How Forest City Accelerates Time to Market and Reduces SAP Mobile Deployment and Support Costs (10:00
am)
Level: Intermediate
By utilizing cost effective bundled run time licensing of SAP Mobile platform (SMP) and pre-packaged SAP
Certified Mobile solutions, SAP Customers like Forest City Enterprises, MARS Chocolate and Vallourec USA Corp
are accelerating their time to market and reducing deployment, development and support costs.
Join this presentation to see how these customers and several other Fortune 500 companies achieve a quicker
and higher ROI on their SAP mobile deployments by:
Deploying an array of SAP certified mobile solutions in as little as 4-6 weeks.
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Customizing mobile solutions with SIMPLE configurations - NO CODE Change required

Transforming their smart phones into handheld devices with RFID peripherals
Reducing TCO of SAP Mobile Deployment and Support

Hear from Chad Wyckoff, IT Director, Solution Delivery at Forest City Enterprises and Hari Kamineni President &
Co-Founder, Innovapptive Inc., their strategic partnership, experiences, key benefits and how Forest City
Enterprises accelerates, transforms and reduces costs of SAP mobile deployment and support.
Hari P. Kamineni, CEO & Co-Founder, Innovapptive
Speaker BIO.....
Chad Wyckoff, IT Director, Solution Delivery at Forest City Enterprises
Speaker BIO.....

Texas Instruments - Bringing Mobility to the Warehouse Using SAP ITS Mobile (11:05 a.m.)
Level: Intermediate
Texas Instruments recently deployed mobile SAP transactions at several of its worldwide warehouses, using
SAP's ITS Mobile technology. This presentation reviews key aspects of the project, including SAP application
development, mobile device selection, and wireless LAN construction. Key benefits of the project include
improved visibility to box/bin level inventory data, and improved FIFO management of stock.
Greg Davis, IT Architect, Texas Instruments
Speaker BIO.....

Enterprise Experience: Changing the Way Companies Do Business (12:55 pm)

Level: Intermediate
Businesses and professionals alike are looking for ways to boost productivity, improve efficiency and deliver
better results. Achieving this objective may be as simple as re-examining the platform and interface employees,
partners and vendors use to access SAP and other critical business systems, to ultimately enhance user
experience and streamline processes. This session will investigate SAPs strategy for enhancing the UX, as well as
traditional UX strategies. We will also discuss your options for mobile platforms for third-party applications.
Mobile platforms that provides integration for multiple business systems (ERP, CRM, BI, MES) all through one
consolidated user experience.
Mark Huesman, Senior Solution Engineer, Emergys
Speaker BIO.....

Disrupting the Speed and Economics of Mobilizing SAP (2:00 pm)

Level: Intermediate
Enterprise mobility empowers and liberates your workforce by accelerating critical business processes and
boosting overall productivity. Early adopters of mobile development have already experienced these benefits as
well as improved operational efficiencies, however most organizations struggle with the barriers imposed by skill
set requirements (mobile developers), complicated architecture, and lengthy mobile app development cycles.
During our session, Capriza will examine the benefits and challenges associated with mobilizing your enterprise
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and will introduce and explore Capriza's solution for SAP, a disruptive mobility platform delivering rapid design
and deployment of cross-platform mobile apps for even the most customized SAP implementations. We will
discuss a case study of how TiVo mobilized manager approvals from SAP's Universal Work List in only 3 weeks
and will conclude the session by designing and deploying a mobile app for SAP CRM in 10 minutes without
writing a single line of code or requiring complex APIs.
Brett Li, Sr. Solution Architect, Capriza
Speaker Bio...
Jay Herring, Regional Manager, Capriza
Speaker Bio...

Business Objects Track

Hoarding: Buried Alive How to keep your SAP BusinessObjects system from becoming part of the show
(10:00 a.m.)
Level: Beginner
Considering the maturity and success of corporate adoption and use of SAP BusinessObjects, the emerging
problem for many installations is that there is now a huge cost to the systems success. That is, that there are too
many ad hoc created reports and how does one deem what is critical. While many installations started with
XIR2, the migration from R2 to 3.1 was typically a forklift approach that simply migrated everything. Now 4-5
years later, there is little budget for simply forklifting everything over when migrating to BusinessObjects 4.1.
The opportunity this presents now is to clean the system out as part of the migration. This means smart metadata analysis of what should stay and what should go. But what is clearly lacking in the new Upgrade
Management Tool (UMT) is a surgical way to select what stays and goes. In this presentation we will show how
our client sorted through 80,000 reports owned by over 120 business units and packaged them using the
BusinessObjects SDK and Excel to make the job of UMT easier and error free.
Tom Fallwell, Chief Solution Architect , cBEYONData, Inc.
Tom Fallwell is the Chief Solution Architect with cBEYONData, Inc. His life in BI began with Crystal Reports 6 and
continues today with SAP BusinessObjects 4.X. His continual interest in software development is currently
focused on the SDKs of SAP BusinessObjects SDK, ESRI, and various open source projects. Beyond the digital life,
Tom enjoys analog activities like sailing and playing acoustic guitar.

Mastering SAP Dashboards (Xcelsius Training Session) (11:05 a.m.)

Level: Beginner
The most consistent challenge organizations face when rolling out a dashboard is poor user adoption rates. This
is almost always due to not paying enough attention to the three core components that separate an ordinary
dashboard from extraordinary. In this session, youll learn how to bring all three pieces together to deliver sleek,
useful and user-friendly Xcelsius dashboards that your executives will love.
Jeremy Alper, Sr. Business Intelligence Consultant, Method360
Jeremy Alper is a Senior Business Intelligence Consultant at Method360 with over 10 years experience in data
visualization. Jeremy has designed dozens of executive level SAP dashboard solutions for fortune 500 companies
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in various sectors. His ability to transform data into information continues to help businesses rethink the way
they do Business Intelligence.
Case Study: How TRCC Transformed Decision-Making with BusinessObjects and SAP Business Suite Powered by HANA
(12:55 pm)
Level: Beginner/Intermediate
This session debunks the myth that SAP HANA is only for large enterprises by taking an up-close look at Textile
Rubber & Chemical Company's (TRCC) migration to SAP Business Suite powered by HANA and BusinessObjects.
This session will focus on the real-time, analytics solution implemented that allows TRCC to interact with and
see:
High-level KPIs across the company to quickly understand the pulse of the organization
Trends over time to visualize the impact of process improvements
Comparisons against plan and forecasts to take action and avoid surprises
Steve Freeman, VP Field Operations, Decision First Technologies
Steve is the Vice President of Field Operations at Decision First Technologies (DFT), an Atlanta-based Business
Analytics Consultancy focused on Data Governance, real-time analytics and predictive analysis. Steve is
responsible for DFTs go to market strategy and services execution across all markets. A Business Analytics
veteran, Steve has held numerous senior leadership roles with Business Intelligence firms including Cognos,
Endeca, and Business Objects.

Interactive Template for Calculating Business Value and True Cost of Designing and Deploying an Effective
Executive Dashboard with Best Practices (2:00 pm)
Level: Intermediate
Participate in this interactive session and step through a guided exercise that helps determine the ROI of
executive dashboard design and delivery from a cost, effort, time, and resource perspective. Work through an
estimation template and:
Identify and quantify the nature of skilled resources and effort needed based on your organizations
requirements
Determine specific hours and associated costs for each step of the process, from high level design and
prototype development to back end testing, integration, and dashboard formatting
Get practical tips for sequencing the efforts and visualizing the project plan
Get best practices for your next executive dashboard initiative
Gopal Krishnamurthy, Founder/CEO, Visual BI
Gopal Krishnamurthy, the founder/CEO of Visual BI, has more than a decade of experience with a variety of DW
and BI platforms. His company leverages his industry-leading expertise in putting together BI strategies and road
maps that enable real-time, agile, self-service and mobile BI architecture and solutions offering superior ROI.
Gopal has built a reputation as a thought leader and visionary strategist in the promotion of enterprise BI
initiatives. And he's an early adopter and evangelist of SAP BW integration to Business Objects, SAP BPC and SAP
HANA.

Universe Designer versus Information Design Tool Smack Down: Who Wins? (2:00 pm)
Level: Intermediate

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When SAP released BI4 several years ago it offered a major upgrade to one of the core technologies used by
Business Objects since the beginning of the company: the universe. What does this mean for you and how does
it impact your intentions to move forward with the latest and greatest offering from SAP? In this session today I
will talk about various techniques and discuss how they are executed in both tools and then finish with a few
items to consider when planning whether to convert / adopt it as your standard.
Dave Rathbun, Speaker Title, PepsiCo
Speaker Bio

Web Intelligence: The Business Objects Swiss Army Knife (3:05 pm)
Level: Intermediate
This presentation will include an overview of the Business Objects suite of reporting tools, and a discussion of
where Web Intelligence (WebI) fits within the suite. While best known as an ad hoc reporting tool for
information workers at many levels, WebI also has capabilities to deliver engaging dashboards for executives
(including mobile delivery), slice / dice / drill functionality for analysts, as well as high volume distribution of
fixed format (operational) reporting. A discussion and demonstration of each capability will be included. Also
included will be a discussion of connectivity options to both SAP products (like ERP and BW) and non-SAP
products (virtually any third party database).
Dwayne Hoffpauir, Speaker Title, HP
Speaker Bio

Supply Chain/Compliance Track

8 Ways to Improve Your Supply Chain (10:00 a.m.)
Level: Intermediate
This session will cover how improvements can be made in your operations by automating your supply chain
through barcoding and the implementation of data collection technology. The presentation will cover ways to
leverage your investment in the Inventory Management (IM) and Warehouse Management (WM) modules in
SAP.
Scott McKenzie, Speaker Title, RF Gen
Speaker BIO.....

What you need to know about SAP Solutions for GRC (11:05 a.m.)
Level: Intermediate
Can you effectively articulate what GRC is and what value SAP solutions for governance, risk, and compliance can
offer your organization? Attend this session for a greater understanding of how technology improves managing
risks related to third parties, fraud, access rights, global trade, regulatory compliance, financial reporting and
corporate performance. Learn how recent innovations including HANA and Cloud for GRC are opening up new
opportunities.

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Mark Stearns, Sr. Director Line of Business Finance, SAP America

Mark Stearns is Senior Director, Finance Line of Business for SAP Governance, Risk and Compliance, EPM and
Finance solutions. Mark has over 20 years of experience of consulting, sales and auditing experience within the
technology, risk and compliance and enterprise performance management domains at several leading
companies, including SAP, IBM, Oracle and HP Enterprise Services. He serves as subject matter expert for SAPs
Access Control, Process Control and Risk Management solutions. Within this role he has built demonstration
scenarios, lead training and learning agendas, driven go-to-market efforts and provided domain expertise to
SAPs product development team. In prior roles Mark led business process teams for a variety of global
enterprise system implementations.

Dynamic Purchase Requisition Approval without Configuration (12:55 p.m.)

Level: Beginner
A common challenge for SAP clients is having a procurement approval process that routes to the appropriate
individual, or multiple individuals, dynamically based on a combination of data; for example, cost center and
amount. Another top desire is having a solution that is easy to use and facilitates a seamless approval process.
Often the authoring individuals are executives and are traveling or seldom log on to SAP. SAPs purchase
requisition and purchase order release strategies must be heavily customized to meet these needs and this
requires ABAP programming and, of course, SAP Change Transports to migrate throughout the system
landscape. With every modification there is risk of breaking the process. Winshuttle workflow is ideal for
solving this challenge. Please join us for a demonstration of a purchasing approval process that just might work
out of the box for your company.
Geoff Hayward, Sr. Consultant, Configurable Management
Speaker Bio

Best practices from Coca-Cola Company in leveraging technology for improving change management across
a complex SAP (2:00 p.m.)
Level: Intermediate
The IT department at The Coca-Cola Company is advanced in leveraging innovative technologies to improve
operations. Understand why it has made LiveCompare/Technology a standard practice in its SAP ALM strategy.
With IT struggling to balance project and time management effectively, the business was being put at risk. Find
out how Coca-Cola moved to a pro-active approach to change management, allowing them to introduce high
volume change quickly and with minimal effort or impact on the business. Hear how Coca Cola experience
resource savings of between 30-40% and a 98% reduction in effort. Three key learning points:
1. Effective change management across complex SAP landscapes
2. How to leverage innovative technologies to improve SAP ALM
3. How to avoid common pitfalls when introducing change to your SAP landscape
Kevin Ko, Speaker Title, IntelliCorp
Speaker Bio

Supply Chain Track #5 - TBD (3:05 p.m.)

Level:
Description
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SPEAKER INFO, Speaker Title, Speaker Company

Speaker Bio

User Productivity Track

Tips and lessons learned from redesigning a new user experience with SAP Screen Personas & Design
Thinking (10:00 am)
Level: Beginner
Tips and lessons learned from redesigning a new user experience with SAP Screen Personas & Design Thinking:
- What does it mean to increase productivity from UX perspective
- Challenges from starting from a clear UX canvas
- How to use Design Thinking as a framework
Ricardo Sada, Innovation Manager, LinkTech
Ricardo Sada is an IT Professional with over 15 years of expe-rience implementing and developing busi-ness
software ranging from custom devel-opment, Web development, Business Intelli-gence and cloud (SaaS)
applications. He is a Certified Business Intelligence Professional (CBIP) by The Data Warehouse Institute (TDWI),
has a masters degree in Business Innovation and is currently the Innovation Manager at LINK Technologies.
Fred Jimenez, Consultant, LinkTech
Fred Jimenez is an SAP service expert with 20+ years in the field and has worked for SAP and several top SAP
vendors with different offerings.

Intelligent Automation with Redwood and SAP (11:05 am)

Level: Intermediate
Learn how global companies like Coca-Cola, Wells Fargo, Eli Lilly and Sysco Foods leverage SAP Central Process
Scheduling by Redwood to realize operational excellence. Matt Colabrese, Solution Architect, will cover how
these companies achieve central visibility and control through end-to-end process automation and
orchestration; pro-active notification and alerting; exception handling and resource management.
Matt Colabrese, Solutions Architect, Redwood Software
Matt Colabrese is a Solutions Architect at Redwood Software that is responsible for analyzing new automation
opportunities and implementing process automation architecture. He works closely with customers in every
industry to identify and design solutions that improve enterprise efficiency and support business success. Matt
holds a degree in Computer Science from Duke University and has three years of direct experience in practical
business process analysis and automation.

Leveraging Solution Manager for the Global Deployment at Novelis (12:55 p.m.)
Level: Intermediate
This session presents how Novelis effectively used SAP Solution Manager for meeting the challenges of design,
testing, governance, control and integration. Solution Manager supported processes were utilized to
strategically construct the global template and build the implementation and maintenance projects; integrating
the global BPH from the Global Process Councils into Solution Manager; completing the BPML for realization

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activities; integrating SAP Solution Manager with HP ALM to ensure consistency and quality with testing
traceability and implementing test automation by leveraging SAP TAO.
Robert Max, Global Applications Technology Manager, Novelis
Robert Max is currently responsible for the technical support of Novelis portfolio of global applications including
the teams supporting Solution Manager and delivering SAP Basis and Security Administration services. He has
had a key role in the construction of two of the worlds largest SAP Implementations for Fortune 500 consumer
products companies. Active in ASUG, Robert was the founding leader of the Solution Manager SIG, has spoken
at numerous ASUG Annual Conference, SAP Active Global Support and TechEd Conferences as well as many
regional events
Ajay Narula, Managing Partner, SSX Global LLC
Ajay is the Managing Partner of SSXGlobal LLC, a SAP IT Transformation Company has been involved with SAP
Solution Manager and other integrated tools for effective implementations for multiple Fortune 500 clients
during the last ten years. Implementations included integrating SAP Solution Manager with ARIS for Business
Process Modeling, HP ALM for Testing and SAP Productivity Pak for End User Training. Besides technical and
functional implementations, he has played an active role in building/updating the relevant IT processes and
ensuring project governance as part of successful implementations.

Leveraging SAP UEM by Knoa for Fiori and Personas Projects (2:00 p.m.)
Level: Beginner
Learn how to leverage KNOA and big data to drive your sap roadmap. Let knoa help identify where sap ui5
technology should be used.
Jesse Bernal, Product Evangelist, Knoa Software
Jesse Bernal has recently joined Knoa as a Sr. Solution Engineer. Before joining Knoa, Jesse worked at Johns
Manville and led a multi-year implementation of a single Service Delivery Organization for all North American
plants and business units. As part of that effort, Jesse architected and deployed the Knoa technology to drive
improvements to SAP Business Processes in a manufacturing environment. Jesse enjoys sharing his visionary
ideas with customers to help them achieve similar ROIs by leveraging the Knoa technology.

The Value of Business Process Validation An IDC Report on Worksofts Automation Solutions (3:05 p.m.)
Level: Beginner
Organizations face a business imperative to ensure consistently high quality in end-to-end business processes.
This requires extensive and effective testing across business-critical applications related to these processes.
Conducting this testing can place a significant resource burden on organizations, leading many to look to
increasingly automate business process validation.
Worksoft's intuitive Business Process Validation software allows users to quickly capture the required business
process knowledge without requiring programming or scripts, has a focus on the end to end business process
including both SAP and non-SAP applications, and can respond quickly to dynamic change in those
environments.
Organizations using Worksoft are achieving strong IT and business benefits by automating a much higher
percentage of business processes. On average, these mostly very large SAP customers (average SAP user base of
19,557) surveyed by IDC are obtaining average discounted benefits worth $13.59 million per interviewed
organization over five years, achieving a net present value (NPV) to their investment of $11.46 million, earning a
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return on investment (ROI) of 537%, and reaching the break-even point in their investment in Worksoft in 11.9
months.
Josh Kleen, Senior Solution Architect, Worksoft
Josh Kleen is a Senior Solution Architect for Worksoft where he works with customers to identify unique
solutions to leverage next-generation test automation software for SAP applications. He leverages his prior
responsibilities of managing and maintaining SAP infrastructure and working with the business to develop
creative solutions to help other organizations maximize their investments in SAP

Super User Customer Stories

Cameron: Super Users Supporting Change Management and Value Realization (10:00 am)
Level: Beginner
In many SAP implementation projects, change management is a part of the project plan before go-live. Those
who have implemented major change efforts understand that true business process and transformation change
often isn't fully realized until after go-live. Super users are key to making sure the change 'sticks' and can be longterm advocates for the effort. In this session, we will review how Cameron is utilizing super users as change
agents.
Julie Fawdington, Manager Super User Development Team, Cameron
I've worked in leadership development, training, HR and change management roles during my
career. Combining these skills with a great team, we have created a sustainable super user program within
Cameron and grown it to be an integral part of our SAP support model. We are passionate about working with
super users and helping them perform as key change levers in the organization. They are the ones who get
things done in the business!

Change Agent: Why Your Transformational IT Initiative Will Fail Without Them (11:05 am)
Level: Beginner
Change is becoming essential, more frequent, radical and complex for business to stay competitive in the market
place. New IT infrastructure solutions hit the market every day and is revolutionizing the way IT enables
businesses to achieve their margins. These multimillion dollar IT transformational products and systems disrupt
the current structure of people, process and technology and alter the workplace. Now more than ever IT needs a
network of support in the business to reduce resistance, gain alignment, transfer ownership, increase user
adoption and increase ultimate utilization proficiency of the new solution. We will discuss how business
involvement from executives to super users in IT infrastructure projects play a critical role in implementation and
ROI realization.
Terri Campbell, Senior Director of Change Leadership, McKesson Corporation
A change leader with 15+ years of change leadership consulting experience with deep expertise in driving
business results by managing the people side of change. Currently a senior director for the Change Leadership
practice at McKesson supporting the change programs for the distribution solutions markets.

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McKessons Super User Network: Bringing Humanity Back to the Work Place (12:55 pm)
Level: Beginner
According to BusinessDictionary.com the definition of networking in business is: Creating a group of
acquaintances and associates and keeping it active through regular communication for mutual benefit.
Networking is based on the question "How can I help?" and not with "What can I get?"
Through the activities of McKessons Super User Network, we strive to build a sense of community and
engagement to bring humanity back into the workplace. Come hear how we identify and reach out to potential
Super Users and then provide care and feeding once they are aboard, including ongoing education and
communications, skills enhancement and leadership opportunities.
Terrie Walker, User Sustainment Super User Network Manager, McKesson Corporation
I have over 30 years experience with Fortune 500 companies with a history in sales, distribution, product supply
and IT. I began as a Super User with the Clorox company within Product Supply supporting customer service,
manufacturing and logistics. As Clorox implemented SAP in 2002,I came to lead their Super User group. Fast
forward ... I currently have grown and manage User Sustainment's Super User Network for The McKesson
Corporation, a Fortune 14 Company supporting over 370 Super Users. This program has become an industry
standard of collaboration, training and recognition of the Super Users I support. I have a passion for teaching and
believe Super Users are KEY to the sustainment of knowledge for end users and increasing the productivity of
the companies they support.
Tina DeLise, Change Analyst Super User Network Daily Ops, McKesson Corporation
I am passionate about the positive impact of Super User networks on the end user's daily experience. I endeavor
to bring human connection back into the work place with the goal of increasing productivity and satisfaction for
Super Users and end users alike. Let's talk about developing, implementing and sustaining Super User Networks
(SUNs).

PrimeSource Building Products: Integrating a Long-Term Super User Support Structure That Brings Value to
the Business and IT (2:00 pm)
Level: Beginner
The role of a Super User evolves throughout an SAP business transformation - from the initial integrations
Blueprint to Go-Live, from hypercare to upgrades and process improvements. Join us to discuss how to
effectively build one, flexible Super User program that adapts to changing needs, supporting and reinforcing the
necessary process and behavioral changes needed to transform the way your business works.
Ally Allen, IT Business Analyst Manager, PrimeSource Building Products
I have been with PrimeSource Building Products for five years. During we began our SAP implementation. This
process started in 2010 and was completed in 2014. During this change I lead the PrimeSource Change
Management Team as the SAP Business Readiness Lead. | | As the BR Lead I worked closely with our OCM
Consultant Partner to develop a PrimeSource OCM methodology, this included developing and sustaining a SAP
Super User Network.
Jessica Bojic, Sr. Director, NTT Data

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HollyFrontier: Resurrecting Super User Programs Post Go-Live to Drive Business Value (3:05 pm)
Level: Beginner
HollyFrontier implemented SAP several years ago. They had identified gaps in the utilization of SAP and in
correctly following the processes that SAP sets forth in some areas. The opportunity to improve SAP utilization,
follow standardized business processes, and increase overall ROI from the use of SAP was recognized. One of
the key success factors to accomplish this was to build a Super User framework that would be piloted, assessed
and repeated throughout the organization. In partnership with Abreon, HollyFrontier created an approach to
building and sustaining Super User Communities throughout the organization.
In order to ensure success, HollyFrontier leveraged a creative approach to ensure the right people were
engaged, the end user community was aware of the program, the super users received the education required to
be successful with their new role, and rewards and recognition programs were put in place to help gain
momentum and ensure sustainability long term. Key elements of the program included:

Assessing the organization by location and determining the right mix of super users
Communicating early and often with custom branding, using simple communication vehicles to drive
excitement and awareness
Building a training program that includes eLearning, Instructor Led Training, and Job Aids to ensure the
Super Users have the information required to do their jobs as well as to share with the end user community
Ensuring Super Users have system, process and soft skills required to be effective in their role
Packaging the Super User program to be repeated in other parts of the organization, and incorporated into
the overall support of HollyFrontier
Establishing a long-term sustainable program with flexibility based on the changing needs of the
organization over time

We arent finished yet. As the program continues to grow beyond its initial stage, HollyFrontier plans to
implement measurement tools to provide management empirical and statistical data. HollyFrontier has
purchased and is implementing KNOA to measure gaps and areas of risk as well as opportunities for immediate
improvement. This data will also be used to demonstrate improvement and identify focus topics for future
improvement.
In many SAP implementation projects, change management is a part of the project plan before go-live. Those
who have implemented major change efforts understand that true business process and transofrmation change
often isn't fully realized until after go-live. Super users are key to making sure the change 'sticks' and can be longterm advocates for the effort. In this session, we will review how Cameron is utilizing super users as change
agents.
Blake Abbott, Senior Manager, Business Process Management, HollyFrontier Corporation
Sherri Regester, Abreon
HollyFrontier Corporation is among the largest independent petroleum refiners in the United States with
operations throughout the mid-continent, southwestern and Rocky Mountain regions. In his current position,
Blake is responsible for the oversight of all business process improvement initiatives as well as enterprise master
data. Blake Abbott has specialized in FI/CO and enterprise architecture since 1996. Previously, he worked as an
SAP implementation consultant for over 15 years where he developed diverse industry experience in financial
management, oil and gas, telecommunications, healthcare operations, insurance, automotive and
manufacturing. His SAP product experience includes Finance, Controlling, Materials Management, Sales and
Distribution, Plant Maintenance, Production Planning, Investment Management, Project Systems, Asset
Accounting and Business Intelligence.

Super User Getting More Productive with SAP

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IT Leaders, Business Leader, and Super User Leaders; 5 Business Outcomes Made Possible Through Super
Users
(10:00 am)
Level: Beginner
Super Users are indispensable and the better the community the greater the value. We will explore how super
user community ownership & development can enable the following 5 business outcomes:
1. Lower TCO
2. Drive Sustainability
3. Increase Adoption
4. Build shared ownership
5. Drive continuous improvement
Kerry Brown, VP Enablement, SAP America
Kerry Brown is a Global VP Enablement with SAP. She specializes in providing value in end-to-end delivery of
business strategy and organizational transformation. Kerry has been with SAP for 7 years, prior to joining SAP,
Kerry worked for Coca Cola Enterprises as the Global Director for Change Leadership. She has successfully
developed and led teams for large, complex global initiatives and reengineering/system implementations
enabling them to realize the fulfillment of organizational competency bringing the greatest value to their
organizations.

Creating an Issues Tracking or Ticketing System in SharePoint (11:05 am)

Level: Beginner
Everyone has issues. But everyone doesn't have the same issues. Some have issues with SAP, some with their
PC, some with facilitiesand some are just personal issues...but we'll leave those out. Something most of us
have in common is we want to keep up with those issues, whatever they may be. Join SharePoint guru Russell
Wright as he takes you through a journey of building an issues tracking system in SharePoint. We're just hoping
he doesn't have any issues doing it
Russell Wright, Technical Director, Configurable Management
Russell introduced SharePoint to Texas Instruments in 2002 while heading a systems group in the Worldwide
Procurement and Logistics division. His team assisted internal users with obtaining significant business value
from SharePoint and other Microsoft technologies for several years. In his current position, he continues to help
people plan and architect business solutions using SharePoint and SAP. When hes not geeking out, you can
find him in the garage working on cars, at the bowling alley, or in the kitchen baking up homemade Jalapeno
bread and English muffins. He currently provides training and services in the SharePoint and SAP space as
Technical Director at Configurable Management where the focus is on integrating the SharePoint and SAP worlds
leveraging Winshuttle products. Russell has been providing SharePoint training and consulting as an employee
since 2003 and as an independent consultant since 2007. He loves to teach and inspire students with the
capabilities of SharePoint both in the Dallas area and around the nation.

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SAP Dashboards 4.1 Advanced Visualization Techniques (12:55 pm)

Level: Beginner
The most consistent challenge organizations face when rolling out a dashboard is poor user adoption rates. This
is almost always due to not paying enough attention to the three core components that separate an ordinary
dashboard from extraordinary. In this session, you will learn how to bring all three pieces together to deliver
sleek, valuable and user-friendly SAP Dashboards that your executives will love.
What will be discussed:
1) User Interface: Nobody wants to look at an ugly dashboard. The best dashboards integrate custom graphics,
loading screens and sleek controls, all staying true to their own corporate style.
2) User Experience: Dashboards shouldn't have to come with a 50 page manual. They should be intuitive, easyto-use and guide the user towards the answer they're looking for, even before they know the question.
3) Business Value: Far too often dashboard projects fail before they've even begun to be built. Understanding
how to properly lead business requirements gathering sessions will ensure the dashboard you're building will
provide real value to its users.
Take-Away Benefits:
1) Learn to create and integrate custom graphics into your dashboards using the free tool paint.NET.
2) Learn to create an intuitive dashboard design based on the way the human mind processes visual input.
3) Learn to extract valuable requirements from your users, even when they themselves don't know what they
want.
Jeremy Alper, Senior Business Intelligence Consultant, Method360
Jeremy Alper is a Senior Business Intelligence Consultant at Method360 with over 10 years experience in data
visualization. Jeremy has designed dozens of executive level SAP dashboard solutions for fortune 500 companies
in various sectors. His ability to transform data into information continues to help businesses rethink the way
they do Business Intelligence.

Accelerated Excel-based SAP reporting: Insights to enhance productivity, timeliness, security, and accuracy
(2:00 am)
Level: Beginner
Hear real-world best practices to automate your organization's reporting processes within the SAP ERP General
Ledger and sub-ledgers as well as other specific SAP ERP modules. Hear firsthand about the tools other
organizations used to overcome pain points and challenges integrating their spreadsheet environment with SAP
ERP. By attending, you'll learn:

How to leverage existing SAP reports in Excel and eliminate the need to rekey, download, and export data
Methods to empower users to develop reports tailored to your organization's unique needs in a timely
fashion without heavy reliance on IT, gaining increased time savings, departmental analysis, and efficiency;
timeliness of budgeting process; better visibility of financial (and any other departmental) data across the
entire organization; and enhanced spreadsheet security
Best practices to access SAP financial, budgeting, and operational environments without the need for data
warehousing, data marts, and other middleware

Kevin Gibson, Sr. Excel Automation Solution Consultant, Global Software

Kevin joined the Global team in 2014. Prior to joining, he was the Financial Reporting Manger at the National
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Federation of Independent Business where he utilized Globals flagship product, Spreadsheet Server, for six
years. Before that he was the corporate controller for e+ Cancer Care, a Nashville, Tennessee based healthcare
company where he managed the day to day operations for this $100+ million startup. Kevin gains his unique
perspective from 15+ years of hands on corporate experience. Working with many planning and reporting tools
over the years, he can quickly understand a clients current situation and help them assess where Globals
spreadsheet automation tools can help to ease bottlenecks. Kevin currently plays a leading role in product
direction - specifically with Global's Microsoft Excel-based automation tools.

From Mess to Success: One Companys Journey from Chaos to Model Driven Integration (2:00 pm)
Level: Beginner
Organizations of all sizes are struggling to streamline processes, integrate systems, and become more agile. In
this presentation, we will highlight the path a global logistics and distribution company took to integrate 17
different ERP systems in 38 countries. Utilizing a process that focused more on standardizing and harmonizing
business processes and less on controlling and reducing IT costs, this company attained phenomenal results,
including an 83% reduction in integration time for new business partners. Learn more about their approach and
the platforms they used along this incredible journey.

Enrique Krajmalnik, , Sr. Systems Engineer, No Magic

Enrique is a Sr. Systems Engineer at No Magic, with an emphasis on business process and systems integration
utilizing the Cameo E2E Bridge. Before joining No Magic, Enrique co-founded Servoyant, a cloud-based remote
monitoring and management platform for IT providers, where he was responsible for strategy, direction, and
product vision. Prior to Servoyant, Enrique co-founded Illumen, a leading provider of IT managed services since
1996, where he served as President and CEO. A veteran of the IT services industry, Enrique has over 25 years of
experience providing technical solutions for businesses. Enrique studied mechanical engineering at Duke
University and holds a Bachelors degree in Economics from the University of California at Santa Cruz. Enrique
was recently listed in the MSPMentor 250 as one of the most influential people in managed services.
Enrique lives in Plano, Texas with his wife, his two daughters and their pair of golden retrievers.

Acquisitions, Divestitures, Splits, Spin-offs... Oh My! (3:05 pm)

Level: Beginner
Have you ever been merged, acquired, divested, split, or spun-off? Merger and acquisition (M&A) activity from
coffee room rumors to the final deal execution creates organization chaos and major disruptions. Fear,
uncertainty, lack of communications grip organizations and people. However, we all have muddled through
these titanic changes and managed to survive.
While all departments within the organization struggle with the pending changes, none is affected more than
Information Technology department. Little thought is given to the impact on the technical infrastructure or
changes to the application systems during the due diligence analysis prior to the closing of the deal. Yet the IT
infrastructure and application architecture are the enablers that stabilizes the new entity and restores normalcy
to the organization.
Join us as we investigate organization change approaches, IT strategies, and the strategies for the restoration of
the super-user communities following an M&A disruption.
Mark Evans, Retired Oil & Gas Executive, Connect2Client
Mark W. Evans recently retired from SAP after 38 years in the Oil & Gas industry. During his tenure at SAP he
was Senior Director in Oil & Gas Industry Business Unit focusing on Solutions Manager for the Downstream Oil &
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Gas Industry. Prior to joining SAP, Mark was the co-founder of JMES Enterprises, an Oil & Gas Consulting firm
that specialized in SAP implementation and support activities in the US Oil & Gas Downstream business areas.
Mark has held various executive and senior management positions at Holly Corporation as the Vice President
and CIO responsible for Hollys SAP implementation, at Tesoro Corporation as Senior Vice-President and CIO and
at Phillips Petroleum Company in various Information Technology, Finance, and Operations positions. Mark has
38+ years of experience in the Oil & Gas industry and 22+ years of involvement with SAP Oil and Gas
implementation and support.
Marks involvement with SAP includes leading multiple end to end implementation of SAP ERP, establishing and
managing SAP support organizations, Oil & Gas industry leadership through his involvement in the Oil and Gas
Global Council, and major development and integration efforts.
During his tenure at the various Oil & Gas firms, Mark has involved in all aspects of Refining Information
Technology from the Distributed Control Systems to Executive Reporting and Dashboards. Mark brings a wealth
of real world and practical experience in the business of Refining and its Information Technology needs.

BPC 10.1 Which Flavor is Right for you? (3:05 pm)

Level: Beginner
Depending on the way your company runs its operations, various reports and dashboards give the executives
and managers insights into the business, the data structures and its presentation to the users make your BI
solution a success or failure. In the latest avatar of SAP BPC, SAP now offers 3 choices of architecture that can be
adopted for BI Planning and Reporting, which architecture is right for your company? Let this presentation be of
some assistance to you in order to see how we can help RAMP Up your business.
Rick Patel, Founder and Managing Director, RAMP Consulting
Rick Patel has extensive experience in Financial, Manufacturing, CRM, Data-warehousing, and Business
Intelligence and ERP projects. He is highly experienced with every aspect of EPM, Planning Budgeting and
Forecasting processes from benchmarking, performance metrics, long term strategic to daily operational plans
and budgets. He has over eighteen (18) years of client service experience including fifteen (15) years of SAP BI,
SEM-BPS, IP and BPC.

SharePoint Without the Frustration (3:05 pm)

Level: Beginner
As a super user or project team member, have you ever been frustrated with the ability to test and train in readily
available and easy to use and maintain environments with current data? We have the solution for you!
SharePoints flexibility is also its downfall. As the demand grows, so do the calls for wider integrations:

Third party add-ons

User/departmental customizations
Interconnectivity

As these extra features are added to keep up with demand, the product becomes more and more complex. As
complexity increases, so does the likelihood of failure. Unfortunately, creating development or test environments for
the typical enterprise scale SharePoint environment is very difficult if not impossible. Typical development and test
environments that fail to reflect production data lead to unsuccessful deployments, costly rollbacks, and long
weekends.
The award-winning advanced development and testing environment from Kubisys replicates SharePoint application
environments from production, allowing you to create complete and accurate SharePoint environments for
development and testing with ease. With smart automation, Kubisys eliminates configuration drift and unplanned
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outages due to configuration changes. With a few simple clicks your organization can refresh environments to keep
settings up-to-date on-demand.
Find out how developers utilize a self-service portal to provision their own environment as needed, gaining new
levels of understanding as to how actual production data and settings are impacted by changes to the software or
environment.
Test and develop faster, better and cheaper. Never have to settle for two out of three again.
Peter Joeckel, President and Founder, TurnOnDevOps
Peter Joeckel has been a leader in mid-market ERP (enterprise resource planning) since 1986 when his company
installed some of the first network based manufacturing systems in the country. He built and eventually sold one of
the fastest growing and forward thinking value-added software dealerships in the country. Its success was fueled by
innovative software selection techniques and an outstanding project delivery team. Peter began his ERP consulting
career while working in a manufacturing systems consulting group. His education and early work experience put him
in a position to see the potential for PC based manufacturing systems for small and medium sized companies. Since
that time, he has assisted in the selection and implementation of hundreds of ERP solutions. He has been recognized
for his ability to match the right solution for a customers needs rather than pushing boxes of software. Today,
Peter focuses on helping companies select and implement ERP solutions by using advanced tools and processes that
increase the likelihood of successful projects. His goal is to continue to improve those tools and processes to build
value for customers and provide a smooth transition from the selection to implementation process. He is a 1981
graduate of Columbia University, New York, New York, with a B.S. degree in industrial engineering and operations
research.

Super User Team & Personal Skills

Wow Your Executives: Selling the Value of Super User Programs with Real Data (10:00 am)
Level: Beginning
If senior executives expect Super User programs to run lean and deliver big already how are you going WOW
them? How are you going to create that unexpected customer delight that can possibly increase your budget, secure
your program and further your career?
In this session we are going to discuss multiple sources of information in you organization today that can help you
create powerful stories. Stories that break through the noise and WOW. Some of the areas to be covered include:
User Satisfaction
Economics of Productivity Losses
Help Desk / Incident Trends
User Performance Benchmarking
Process Variation & Breakdowns
Dont miss this session and please bring your own powerful story of marketing super user program worth to share at
this session.
Chris Dowse, Founder, NeoChange
I am the Founder of Neochange, a bay-area user adoption services firm that specializes in user adoption analytics.
Anyone that has met me knows that I am obsessed with User Success, I have been working on user adoption
challenges for over 15 years having advised many software companies and their customer on how to improve
business impact through user adoption. Example software clients include CA, Oracle, SAP, Salesforce.com, Symantec,
VMware. Most of my efforts however have been focused on the buyers of enterprise software, some of our clients
have included Wells Fargo, McKesson, DirecTV, and Cisco. We have an SAP User Analytic solution that we launched
last year and is now sold by SAP and SAP implementation firms.

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In terms of topics to discuss with me, I am a bit of a data freak! I love finding the truth hidden in data and helping my
clients shape powerful stories that compel organizational change - thus the company name Neochange.

Community Best Practices for Creating High Value Content (11:05 am)
Level: Beginner
We will discuss how online communities work and the best practices that provide high value content. These online
communities can be made up of SAP stakeholders within an organization or Super Users sharing ideas from many
different organizations.
Denis Oneil, Social Media Consultant, OLinks Corporation
At OLinks, we take a business approach to Social Media and Search Engine Marketing. The ultimate objectives are
business growth, customer service, and resilience. We believe that our client needs to be reached through any
online network that their prospect, customer, or partner prefers. We guide our clients to project a consistent
marketing message across assets that they own (ie. their Web Site), they pay for (Online advertising), and they earn
(ie. their Blog and company social channels)

Super Users Conveying the Message with Oomph - TBD (12:55 pm)
Level: Beginner
If you are a super user and are required to convey information to the end users you support, presentation skills are
important. During this session, you will learn about connecting to the audience and grabbing their attention, closing
with impact, and how to handle questions.
Julie Fawdington, Manager Super User Development Team, Cameron
I've worked in leadership development, training, HR and change management roles during my career. Combining
these skills with a great team, we have created a sustainable super user program within Cameron and grown it to be
an integral part of our SAP support model. We are passionate about working with super users and helping them
perform as key change levers in the organization. They are the ones who get things done in the business!

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