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REVISION QUESTIONS FOR

MANAGEMENT DBCM1013)

FINAL

EXAM

(PRINCIPLES

OF

1) It provides direction and evaluation performance criteria. The word


It refers to ____
2) Planning involves activity of goals, establishing strategies to
achieve goals, developing plans to integrate and coordinate
activities.
3) Upper level managers mostly do organization-wide decisions and
establishing plans and goals , while lower level managers do work
of non-managerial employees.
4) What is MBO? The process of setting objectives in the organization to
give a sense of direction to the employees

5) What is employee empowerment?


Increasing the decision-making
employees.

authority

(power)

of

6) List down 4 key elements of MBO. Goal specificity, participative


decision making, an explicit performance/evaluation period, feedback

7) What is organizational structure?


The formal arrangement of jobs within an organization
8) What you meant by job specialization?
The degree to which tasks in the organization are divided into
separate jobs with each step completed by a different person
9) departmentalization of grouping jobs by type of customer and needs.
That type of departmentalization refers to Customer
10) Who do I reports? and Who do I go to if I have a problem?. These
two questions are suitable refers to
11) Define Decentralization Organizations in which decision-making is pushed
down to the managers who are closest to the action.
12) Unity of command is the concept that a person should have one
boss and should report only to that person.
13) Mechanistic
organization
is
highly
_________
(centralization/decentralization).
14) Give four (4) examples of High Performance of Works Practices (HPWS).

15) List down three (3) external factors affecting HRM process,
16) What is recruitment and de recruitment?
17) What is job description?
18) Who is leader?
Someone who can influence others and who has managerial
authority
19) Identify three roles of team leader; Coach, Troubleshooter and
Conflict Manager.
20) List down three process of control; ______, _______ and ________.
21) Describe three types of designing control system; Market Control,
Bureaucratic Control
and Clan Control
22) Direct Supervision is an example of; _______control
23) What you meant by organizational performance?
24) List down three popular methods of financial control
25) Managers are directly responsible for an organizations success or failure
26) Functional stress refers to __________________________________
27) List down three symptoms of stress.
28) What are three variables of innovation?
29) A control that prevents anticipated problems before actual occurrences
of the problem.________
30) The rights inherent in a managerial position to tell people what to do
and to expect them to do it.__________
31) What
a.
b.
c.
d.

is planning?
Define planning.
Differentiate between formal and informal planning.
Describe the purposes of planning.
Discuss the conclusions from studies of the relationship
between planning and performance

32) Compare between formal planning and informal planning


Formal planning
Informal planning
written, specific, not
written
and
long-term
down,
shortfocus,
involves
term
focus;
shared goals for
specific to an
the organization
organizational
unit.
33) objectives of planning Provides direction
Reduces uncertainty
Minimizes waste and redundancy

Sets the standards for controlling

34) types of plan

Breadth
Time frame
Specificity
Frequency of Use

35) Determine any purposes of organizing.

Divides work to be done into specific jobs and


departments.

Assigns tasks and responsibilities associated with


individual jobs.

Coordinates diverse organizational tasks.

36) types of departmentalization

Functional

Product

Geographical

Process

Customer

37) Organizational structure shows work specialization among employees.


Define work specialization?
The degree to which tasks in the organization are divided into separate jobs
with each step completed by a different person.
38) effects of having overspecialization
result in human diseconomies from boredom, fatigue, stress, poor quality,
increased absenteeism, and higher turnover.
39) advantages and disadvantages of geographical Departmentalization.
Advantage

Disadvantage

More effective and


efficient handling of
specific regional issues
that arise
Serve needs of unique
geographic markets
better

Duplication of functions

Can feel isolated from


other organizational
areas