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MSI Installation Guide

Overview
You may have multiple GoToMeeting versions installed from Windows Installer (MSI) files on your
computer. The active version is set by your GoToMeeting administrator on our GoToMeeting server. If the
active version is not available on your computer, it will be automatically downloaded and installed when
you log in and start a session. To run sessions using the version installed by the MSI, your GoToMeeting
account must have the same version set on the server.
Note: If multiple versions of GoToMeeting are installed on your computer from the GoToMeeting website and from the MSI file,
uninstalling the MSI file may remove all existing versions of GoToMeeting.

Quick Start
To install the GoToMeeting MSI file, you need administrative rights on your computer. You can either
double-click the MSI file in Windows Explorer or simply run the following commands in a command
prompt:
Install or uninstall GoToMeeting in Default Mode:
msiexec /i G2MSetup5.4.1082_IT.msi
msiexec /x G2MSetup5.4.1082_IT.msi

Install or uninstall GoToMeeting in Quiet Mode:

msiexec /i G2MSetup5.4.1082_IT.msi /quiet


msiexec /x G2MSetup5.4.1082_IT.msi /quiet

Configuring the GoToMeeting Installer


Some GoToMeeting default preferences can be overridden and specified during the installation process.
MSI Property parameters can be controlled by command line arguments or transform files. The following
configuration parameters are currently available when installing the GoToMeeting MSI:
Description

Configuration
Option

Valid Values

Default
Value

Description

Start automatically at
login

G2MRUNATLOGON

true | false

true

Start GoToMeeting automatically


after logging in to the computer.

Integration

G2MINTEGRATION

None | Notes |
Outlook |
Email | Auto

None

Specify GoToMeeting integration


with other applications.

Recording audio

G2MRECAUDIO

true | false

true

Enable or disable the audio


recording. See Recording Audio
Help for more info.

Recording convert

G2MRECCONVERT

true | false

false

Convert the video content to


Windows Media Player format. See
Recording Media Format Help for
more info.

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MSI Installation Guide

Recording save
location

G2MRECPATH

<..valid
path..>

<...user
personal
folder..
.>

Specify the location where the


media content is stored.

Chat save location

G2MCHATSAVEPATH

<..valid
path..>

<...user
personal
folder..
.>

Specify the location where the chat


content is stored.

If some of these options have an invalid value or the paths do not exist, the corresponding option results
in its default value. If an existing GoToMeeting version is already setup with specific user preferences,
those values are reset with the new values that were specified during the installation process. If
GoToMeeting is running during the installation process, you must restart the GoToMeeting application to
apply the new preferences.

Examples
Override all GoToMeeting default preferences with custom values:
msiexec /i G2MSetup5.4.1082_IT.msi G2MRUNATLOGON=false G2MINTEGRATION=Notes
G2MRECAUDIO=false G2MRECCONVERT=true G2MRECPATH="C:\My Recordings"
G2MCHATSAVEPATH="C:\My Personal Chat"
Enable the installation process logging (refer to the msiexec.exe command help for more options):
msiexec /i G2MSetup5.4.1082_IT.msi /l* C:\MyLogFile.log
For a more convenient way to install a specific configuration, you can pack the commands in batch files or
use a UI tool (e.g., Microsoft Orca) to add the options in the MSI Property table, which will override the
default values.

Installing GoToMeeting for All Users


When the installer is used from either the command prompt or Windows Explorer, GoToMeeting is only
installed for the current logged in user by default. There is currently no option exposed by the installer
that can be used to install GoToMeeting for all users who are using a computer only Group Policy
installations that are configured accordingly are capable of doing so.
However, if you want to install GoToMeeting for all users, the installer can be run in the SYSTEM account
(e.g., using the command prompt run under SYSTEM account), which can then detect the mode and install
accordingly. After successful installation, the current user must log off and then log in for the changes to
take effect.

Transform Files
For a more convenient way to run installations with custom parameters, you can use MSI transform (MST)
files.
Note: The Group Policy installations do not support command line options. You may need to use MST files to apply custom settings
for multiple users.

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MSI Installation Guide

msiexec /i G2MSetup5.4.1082_IT.msi TRANSFORMS=CorporateSettings.mst


To create an MST file, you can use a UI tool like Microsoft Orca. Using Microsoft Orca, select New
Transform > specify the configuration options described above with the new values in the Property table
> Generate Transform command.

Installing GoToMeeting to Multiple Computers within Network Domains through


an Active Directory
Domain administrators can automatically update multiple computers with different versions of
GoToMeeting. This is a very convenient way to deploy and install software to thousands of computers
throughout a network by simply configuring Group Policy Objects on the Domain Controller.
Domain administrators can deploy versions of GoToMeeting to specific computers, users or groups within a
network domain. Deploying a software package to a user or a group (which consists of multiple users)
installs the software and is then ready to use by a user once the user logs in to any computer in the
domain. Deploying a software package to a computer installs the software and is then ready to use by all
users using that particular computer.
Also, domain administrators can install software through the Active Directory, by either Publishing or
Assigning applications.

Assigning software: When the user logs in, the software will be installed automatically for the
user (or to your computer) without any prompts to download software.
Publishing software: When the software is published, the user will have the option to install it on
demand if needed. To see all published software that is assigned to the domain user, group or
computer on Windows 7 or Vista, go to the Control Panel > Programs and Features. In the left
navigation, click Install a program from the network, and you will see all the software
published to you. You can't publish software to computers using Group Policy, only to users and
groups.

All these installation scenarios can be configured in the Group Policy Management console on the Windows
Server.
Additionally, domain administrators have the ability to configure GoToMeeting installations with specific
GoToMeeting user preferences. See Configuring the GoToMeeting Installer to see which GoToMeeting
options you can configure. You can control GoToMeeting user preferences using an MST file.
To configure GoToMeeting installations, create a Transform File and open the Group Policy Management
console on a Windows Server. To create an Advanced Group Policy Object, specify the GoToMeeting
installer package and then chose the transform file you just created from the Modifications tab.
Note: If the GoToMeeting installer is used with Group Policy assigned to network computers, the installation cannot be configured
with transform files. We currently do not support this, so only installations assigned to Users and Groups can be configured.
Furthermore, we do not recommend installing older versions of GoToMeeting alongside GoToMeeting v5.2 with Group Policy since it
may conflict with the version.

Uninstalling GoToMeeting from Multiple Computers within Network Domains


Domain administrators can automatically uninstall GoToMeeting from multiple users computers by
configuring the Group Policy Object that they used to install GoToMeeting. However, we do not
recommend using Group Policy to uninstall GoToMeeting from multiple users computers because not all
aspects of the installation can be removed, and some GoToMeeting remnants may remain.

Uninstall GoToMeeting from multiple users computers (not recommended):

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MSI Installation Guide


1. Go to Group Policy Object properties.
2. Select the Deployment tab > Uninstall this application when it falls out of the scope of
management check box.

Uninstall GoToMeeting manually (recommended):


1. First check that the Start Manually option is enabled from the GoToMeeting user preference
and not Start automatically after I log in to Windows (which may result in an incomplete
installation).
2. Go to the Control Panel > Programs and Features > Uninstall GoToMeeting.

Note: We recommend using Group Policy installations, but the current installer should cover the basic requirements and installation
scenarios of more powerful deployment solutions like Microsofts SMS/SCCM.

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