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1. Introduction
The managerial accounting literature suggests that the way in which managers
performance is evaluated by their supervisors is an important determinant of
their subsequent work-related attitudes (Hopwood, 1972; Otley, 1978; Merchant,
1985; Hartmann, 2005). A large body of literature has explored this effect by
analyzing the consequences of a construct called supervisory style. Studies
Correspondence Address: David Naranjo-Gil, Pablo de Olavide University, Carretera Utrera Km. 1,
41013 Sevilla, Spain. E-mail: dnargil@upo.es
0963-8180 Print/1468-4497 Online/10/02027536 # 2010 European Accounting Association
DOI: 10.1080/09638180903384601
Published by Routledge Journals, Taylor & Francis Ltd on behalf of the EAA.
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F. Hartmann et al.
on supervisory style typically compare the effects of supervisors who rely strictly
on the achievement of budget-based performance measures, with the effects of
supervisors who make a more lenient use of budgetary measures, or who use
other than budget-based measures (Briers and Hirst, 1990; Kren, 1997). Although
supervisory style has been defined as a single construct in these studies, it in fact
captures two dimensions of the way in which supervisors evaluate performance.
A performance measure dimension relates to the characteristics of the performance indicators and metrics (e.g. budget-based or other) that supervisors use. A
style dimension addresses the manner (e.g. rigid or lenient) in which supervisors
use those performance measures. As these two dimensions have always been
analyzed in conjunction, however, supervisory style studies have not provided
evidence on the separate effects of performance measure and style dimension.
Moreover, the implicit assumption that the use of certain performance measures
is related to a certain style of evaluation has never been tested (cf. Marginson
and Ogden, 2005). These problems are considered important causes of the
mixed and unsatisfactory evidence in this stream of literature (cf. Hartmann,
2000; Otley and Fakiolas, 2000; Pollanen and Otley, 2000; Noeverman et al.,
2005; Derfuss, 2009).
In this paper we develop and test a model of the relationships between supervisory style and subordinate managers work-related attitudes to address these
concerns. We distinguish between the measure dimension and the style dimension of supervisory style to show their separate effects on work-related attitudes
of subordinate managers and to explore their relatedness. Based on early studies
on supervisors use of control systems (e.g. Hofstede, 1967; DeCoster and
Fertakis, 1968; Hopwood, 1973, 1974), we argue that the style in which supervisors evaluate their subordinates may be seen as an expression of their general
leadership style. We draw upon the leadership literature (e.g. Yukl, 2005;
Schriesheim et al., 2006; Van Knippenberg et al., 2007) to examine the effects
of initiation of structure leadership and consideration leadership (cf. Bass,
1990) on work-related attitudes. We investigate the direct relationships
between leadership styles and work-related attitudes, but particularly analyze
whether these relationships are mediated by the use of performance measures.
Regarding the use of performance measures, we explore the use of objective
and subjective measures. We examine the effects of style and performance
measure use focusing on two work-related attitudes (goal clarity and evaluation
fairness) that are both immediate criterion variables of leadership style and
performance measure use as well as relevant predictor variables of subordinate
satisfaction and performance (cf. Landy, 1989; Briers and Hirst, 1990, p. 395;
Lau and Sholihin, 2005; Lau and Moser, 2008).
We believe that this study contributes to the management accounting literature
in the following three ways. First, we provide an explicit conceptualization of
the supervisory style construct that disentangles the relationship between the
evaluative focus of the supervisor (i.e. the measures dimension that captures
the use of specific performance measures) from the superiors way of handling
277
the evaluation process (i.e. the style dimension that captures specific leadership
traits). Such a distinction explicitly tests Hopwoods initial argument (1972)
assuming a match between measures and style dimension that remained
largely unquestioned in prior literature (cf. Briers and Hirst, 1990). This analysis
is particularly warranted since the emphasis of later studies on evaluative style
has shifted to a narrow focus about performance measures use that neglected a
superiors style of evaluation. The joint investigation of both dimensions underlying the concept of supervisory style addresses a fundamental concern in the
management accounting literature about the construct validity of its central
variables (cf. Bisbe et al., 2007; Derfuss, 2009). Second, we explore the separate
and combined effects of leadership styles and the use of performance measures in
an integrated model combining insights from the management accounting and the
general management literature. Although a few prior studies in the supervisory
style tradition have addressed leadership style, they do not provide a proper
theoretical justification of the proposed relationship between these constructs.
Third, our paper contributes to ongoing management accounting research that
analyzes the effects of performance measures on managerial behavior (e.g.
Wentzel, 2002; Ittner et al., 2003; Moers, 2005; Lau and Tan, 2006; Lau and
Moser, 2008). We extend those studies by analyzing leadership styles as a
potentially important determinant of performance measures use in performance
evaluation. Taken together, our study contributes to the debate in management
accounting that is seeking the managerial antecedents and consequences of
performance-based evaluation (cf. Luft and Shields, 2003).
The remainder of this paper is structured as follows. Section 2 reviews the
relevant research literature, presents the constructs of the research model and
develops the hypotheses. Section 3 describes the empirical survey study.
Section 4 presents the results from the statistical analyses of the hypotheses.
Finally, Section 5 discusses the implications of the empirical results and provides
directions for future research.
2. Literature Review and Development of Hypotheses
Early studies on budgetary control documented that supervisors use of budgets
for performance evaluation could lead to dysfunctional managerial reactions (e.g.
Argyris, 1952; Hofstede, 1967). Hopwood (1972) and others examined whether
such dysfunctional reactions were the consequence of inherent properties of
budget-based performance measures, or rather of the way in which superiors
used these performance measures. Hopwood (1972) initially found that a
budget constrained evaluative style (i.e. a rigid emphasis on meeting shortterm budget targets) led to higher job-related stress, poorer working relationships
and more data manipulation than a profit conscious style (i.e. a more lenient use
of budget-based data) or a non-accounting style (i.e. using other than
budget-based measures, indicators or metrics). Subsequent studies either tried
to confirm the relationship between supervisory style and subordinates
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F. Hartmann et al.
279
Figure 1.
shared objectives (cf. Yukl, 2005, p. 8). Moreover, as, for example, Bass (1990)
notes, the performance measurement and evaluation system represents an important way in which leaders communicate performance expectations and strengthen
subordinate confidence and, thus, express their leadership (e.g. Seltzer and Bass,
1990; Pillai et al., 1999; Podsakoff et al., 2006). Therefore, the leadership literature
strongly suggests that leadership style also, or perhaps even especially, predicts the
behavior of supervisors when evaluating their subordinates performance.
The supervisory style literature itself acknowledges the relationship between
leadership style and supervisory style, but considers them as separate constructs.
A number of RAPM studies address the impact of the leadership styles initiation
of structure (IS) and consideration (C) on performance evaluation outcomes.
IS-leadership aims to direct subordinates with clear working instructions and
performance targets (Bass, 1981, 1990). C-leadership is concerned with the
promotion of subordinates well-being through supportive and pleasant relationships (cf. Judge et al., 2004). Argyris early study (1952) already demonstrated
that subordinates felt less dysfunctional budget pressure when their superiors
were low on IS-leadership and high on C-leadership. Table A1 in the Appendix
provides an overview of theoretical models and main findings from subsequent
studies. Overall, the results seem to suggest that an IS-style (C-style) is related
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F. Hartmann et al.
to the rigid (lenient) use of performance measures. Whether, however, this means
that leadership style is a causal antecedent of supervisory style, or rather that
leadership style and supervisory style are simply constructs with partially
overlapping meanings, has not been the subject of any analysis thus far.
In sum, extant literature on the relationship between leadership style and supervisory style suffers from several limitations for several reasons. First, the unclear
and varying meaning across studies of Hopwoods original instrument (1972) to
measure supervisory style (RAPM) has resulted in a lack of consistency in
conceptualization and empirical support (Hartmann, 2000; Otley and Fakiolas,
2000). Early contingency studies developed the construct to reflect a supervisory
evaluation style that was related to, yet different from, general leadership style
(cf. Briers and Hirst, 1990). No explicit attempt has been made to understand
further whether managerial work-related attitudes are affected by the use of
certain performance measures as such, or rather by the leadership style that is
expressed by their use. Second, past leadership studies do not provide a proper
theoretical justification of the proposed relationship between leadership style
and supervisory style. In fact, prior studies are very much in disagreement
about the nature of the relationships between leadership styles since they are conceptually posited as determinants of supervisory style (Merchant, 1984, 1985;
Marginson and Ogden, 2005), a consequence of supervisory style (DeCoster
and Fertakis, 1968), or moderator of supervisory style effects on manipulative
behavior (Merchant, 1990) and job-related tension (Hopwood, 1974). Third,
the empirical evidence from past leadership studies has limitations inherent to
the samples investigated (four studies collected data from a single organization)
and the empirical tests conducted (most studies showed univariate tests while
more recent statistical techniques would allow to more robustly assess construct
validity and relationships among latent variables using factor analysis and
structural equation modeling).
Our study will attempt to address the confusion in the extant literature. Below
we illustrate and motivate the choice of variables in our model, after which we
derive hypotheses about the relationships between leadership style, the use of
performance measures and work-related attitudes as outcome variables.
Leadership style. We use the Stogdill and Coons (1957) original typology of
leadership as consisting of the dimension initiating structure (IS-leadership)
and consideration (C-leadership). Although the leadership literature has developed alternative typologies over time, we use this original classification as it is
the only one used in previous supervisory style studies (cf. Otley and Pierce,
1995; Viator, 2001). Moreover, recent evidence in the leadership literature
confirms the validity of the initiating and consideration leadership traits as well
as their fundamental nature (Judge et al., 2004; Dionne et al., 2005). We
choose to address them separately as antecedents of the use of performance
measures. Although both traits may coexist in the same leader, prior research
that examined interacting effects of the two styles generated mixed findings
(cf. Bass, 1990).
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F. Hartmann et al.
283
roles within the organization (Bowen and Lawler, 1992; Lawler, 1992). These
insights can be combined with the supervisory style literature to explore
whether specific performance measure use partially mediates the relationship
between a leadership style and work-related attitudes. In fact, Noeverman and
Koene (2000) argued that leadership that focuses on tasks, telling subordinates
what is expected of them and controls deviation from standard, will attach
high importance to quantitative measures of performance and deviations from
targets. Abernethy et al. (2007) find that supervisors high on IS-leadership
used more quantitative performance measures for compensation and promotion.
The empirical literature that investigates the appropriateness of objective
(accounting) performance measures suggests that its functional effects relate to
increased goal clarity (cf. Chapman, 1997; Hartmann, 2000; Luft and Shields,
2003).
Performance evaluation systems based on objective performance measures
enhance structure and clarity of the job environment, and enhance motivation
as they provide clear goals to subordinates (cf. Locke and Latham, 1990;
Hartmann, 2007). Budgetary control systems in particular act to buffer against
unpredictable market developments (cf. Merchant, 1984, p. 293), therefore
reducing ambiguity by shielding the managers immediate working environment
from its external context (cf. Olson and Rombach, 1996). In particular, objective
(accounting) performance measures may also educate managers about the
economics of the business, and the underlying drivers of costs, revenues and
performance, which helps to clarify and execute strategically relevant individual
actions (Malina and Selto, 2004). Recently, Marginson and Ogden (2005) and
Hartmann (2007) indeed confirm that the use of budgets as an antidote to role
ambiguity is a powerful influence on the managers budgeting behavior.
We therefore expect that the positive relationship between initiating structure
and goal clarity (H1) acts, at least partially, through the use of objective performance measures. This is formulated in H2.
H2: The positive effect of IS-leadership style on goal clarity is mediated
by the use of objective performance measures.
We choose not to develop a hypothesis about the potential relationship between
subjective measures and goal clarity. On the one hand, it can be argued that in
some situations subjective performance measures better account for subordinates performance dimensions that are not easily expressed in objective goals
(see, e.g. Locke and Latham, 1990; Luckett and Eggleton, 1991). In contrast,
subjective performance measures have been shown to introduce severe biases
in performance ratings (cf. Moers, 2005) which may in fact reduce goal
clarity. Because of these opposite effects, we choose not to derive a directional
hypothesis for the potential intervening effect of subjective measures on the
relationship between IS-leadership and goal clarity. Rather, we will add a
control path to our model to account for this potential mediation.
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3.
F. Hartmann et al.
Method
Sample
To test the hypotheses, we gathered data through a questionnaire survey that we
conducted in the Netherlands. A sampling method was followed that had been
successful in previous accounting survey-based research, based on the selection
of participating organizations first and managers within those organizations subsequently (cf. Young, 1996). This method provides an acceptable approach to
random sampling in situations where full random sampling is not economically
feasible, and would result in large non-response bias (e.g. Pedhazur and
Pedhazur, 1991, p. 319; Brownell, 1995). The method ensured variation in the
key independent variables by selecting organizations from various types of
industries, reducing the risk of drawing inferences from potential idiosyncrasies
of single organizations (Pedhazur and Pedhazur, 1991, p. 320). Initially 12
organizations were approached and asked to take part in the study. Eleven
organizations eventually agreed to further participate in the research study.
Table A2 in the Appendix contains descriptive statistics on the sample. To maintain anonymity and avoid selection bias, in each organization an official was
asked to select respondents (cf. Brownell, 1995, p. 33). Selectors were asked
to select a diverse and large sample of responsibility center managers, across
functional areas and positions in the organizational hierarchy, including line
and staff managers, and of a single (Dutch) nationality.2 In total, a sample of
250 managers was selected. The sample size per organization ranged from 9 to
56 managers, reflecting the organizations size and responsibility center structure.
The response rate (196 usable questionnaires, 78.4%) compares favorably to
earlier and similar studies (Van der Stede et al., 2005). A test for potential
non-response bias was conducted, comparing mean scores on variables for
early and late respondents. The results of this analysis showed no evidence of
systematic non-response above chance. Table 1 contains descriptive statistics
of the respondents.
The average respondents age was 46.2 years. Respondents had, on average,
worked with their present employers for 17.9 years, and had been for 5.8 years
in their present positions. The average number of persons in the respondents
area of responsibility, which includes both the respondents department and
sub-departments, was 60.6 employees. On average, the respondents span of
control, as measured by the number of employees under direct supervision,
amounted to 8.8 persons.
Variable Measurement
The questionnaire was pre-tested with five faculty colleagues, four external
reviewers with senior management positions and eleven contact persons in the
participating organizations, after which it was field-tested with four potential
respondents in two firms. Minor alterations were made in each step. Several
287
Actual
Variables
Min
Max
Min
1.00
1.00
1.00
1.00
1.00
1.00
1.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
1.52
1.59
1.00
1.00
1.87
2.02
1.90
0.00
0.00
5.00
5.00
0.00
1.00
Control variables:
Task uncertainty
Environmental uncertainty
Size (no. of employees)
Span of control (no. of employees)
Age (years)
Tenure function (years)
Tenure organization (years)
Public organizations (dummy variable)
Max
4.86
5.00
4.88
5.00
5.00
5.00
5.00
0.69
0.64
0.81
0.74
0.56
0.61
0.68
1.63
4.89 3.45
0.00
5.00 2.68
1.00 700.00 60.57
1.00 72.00 8.81
31.00 61.00 46.20
1.00 42.00 5.80
1.00 41.00 17.91
0.00
1.00 0.44
0.69
1.10
97.65
8.99
6.85
5.62
10.42
0.49
procedures from Dillman (2000) were taken to optimize the response rate, such as
the promise of strict anonymity, the use of high-quality printing with handwritten signatures, the use of pre-stamped envelopes and separate cards to
request the studys results, and the inclusion of a pen as token. Wording of the
items in the questionnaire is provided in Table A3 in the Appendix.
Leadership behavior was measured with a 16-item instrument based on the
leadership behavior description questionnaire (Stogdill, 1963). The validity of
the instrument has been demonstrated by a recent meta-analysis (Judge et al.,
2004). The scale consists of five-point, fully anchored scales that measure respondents agreement with eight statements concerning consideration behavior, and
eight items concerning initiating structure behavior. Respective sample items
are My supervisor treats his employees as equal and My superior determines
in detail what should be done and how it should be done. None of the 16
items implicitly or explicitly referred to the use of performance measures for
the periodic evaluations. Instead, they expressed the leadership style in which
supervisors manage the activities of their subordinates.
The use of objective performance measures (UOPM) was measured with nine
items, drawing on the scale by Hirst (1981, 1983) and following the definition of
Harrison (1992). Respondents were asked to indicate the type of performance
measures their subordinate relied upon for respectively general performance
evaluation purposes, monetary rewards and non-monetary rewards. Three items
referred to the use of financial performance measures, three items related to
the use of quantitative performance measures and three items addressed the
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F. Hartmann et al.
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older employees to have more favorable attitudes (Hanlon, 1986; White and
Spector, 1987). The size variable measured managers span of control (in
terms of the number of subordinates under direct and indirect supervision) and
the number of employees in a managers organization. Span of control is included
as control variable because prior studies about leadership (e.g. Cogliser and
Schriesheim, 2000; Schriesheim et al., 2006) found that when work unit increases
in size, low-quality leader member exchange increases; that is, relationships
between managers and staff become less positive, which in turn affects staff
performance. Size affects the formality of controls and the use of performance
measures in incentive schemes. For this reason, it is widely included as control
variable in management accounting studies (cf. Chenhall, 2003; Merchant
et al., 2003). Finally, we controlled for environmental uncertainty and task
uncertainty (cf. Chapman, 1997) as they may have contingent direct effects on
leadership (cf. Bass, 1981, pp. 593 596) or may interact with variables in the
model.3
4. Data Analysis and Results
We test the research model using Partial Least Squares (PLS), a multivariate
analysis technique for testing structural models (Chin, 1998). PLS is a general
method for the estimation of path models involving latent constructs indirectly
measured by multiple indicators (Chin and Newsted, 1999). This tool is primarily
intended for causal-predictive analysis in which the problems explored are complex
and theoretical knowledge is scarce. Because this technique uses a componentbased approach to estimation, it places minimal demands on sample size and
residual distributions, something not generally achievable with covariance-based
structural equation modeling techniques such as LISREL or AMOS. Finally, PLS
is robust for small to moderate sample sizes (e.g. Chenhall, 2005; Hall, 2008). In
our research model, all variables are constructs specified with reflective indicators.
A PLS model is analyzed using SmartPLS (version 2-M3) and interpreted in two
stages: (1) the assessment of the reliability and validity of the measurement
model, and (2) the assessment of the structural models. This sequence ensures
that the constructs measures are valid and reliable before attempting to draw
conclusions regarding relationships among constructs (Barclay et al., 1995).
Measurement Model
The measurement model in PLS is assessed in terms of individual item reliability,
construct reliability and discriminant validity. Individual item reliability is
considered adequate when an item has a factor loading that is greater than 0.707
on its respective construct (Carmines and Zeller, 1979). Those indicators with
very low values were deleted following an item trimming process (Barclay et al.,
1995; Chin, 1998).4 Construct reliability is assessed using the internal composite
reliability (ICR) (cf. Fornell and Larcker, 1981). As shown in Table 2, all ICRs
ICR Alpha
1.
1. Initiating
structure
2. Consideration
3. UOPM
4. USPM
5. Goal clarity
6. Evaluation
fairness
7. Job
satisfaction
8. Task
uncertainty
9. Env.
uncertainty
10. Size
11. Span of
control
12. Age
13. Tenure
function
14. Tenure
organization
15. Public sector
organization
0.873 0.828
0.732
0.842
0.911
0.809
0.880
0.907
2.
3.
4.
0.764 20.072
0.719
0.101
0.731
0.888
0.347
20.051
0.767
0.671
0.172 20.001
0.234
0.366 20.012
0.841
0.162
0.169
0.053
0.881
0.056
0.592
0.835 0.736
0.129
0.390
0.116
0.129
0.124
0.067
5.
6.
0.718
0.289
0.745
0.436
0.390
0.280
0.061
20.167
0.085
20.296
0.364
0.036
0.140
7.
8.
9.
10.
0.108
20.105
0.711
0.005
20.078
0.119
13.
14.
0.721
0.126
0.058
20.089
20.082
0.165
0.190
0.087
20.024
0.145
0.135
0.095
20.065
0.215
0.177 0.051
0.061
0.084
0.083
0.013
0.034
0.129
20.060
20.058
0.134
0.096
0.089
0.019
0.120
0.106
0.020
20.098
0.051
0.123
0.023
20.028
0.027
20.013
0.118
0.011
0.131
20.142 20.008
0.051
20.339
12.
0.750
0.024
20.081
20.199 20.044
11.
0.113
0.209 20.116
0.018
0.073
0.316
20.042
0.623
0.036
20.346 0.056
20.176 20.015
0.232
20.197 0.012
The first two columns report the internal composite reliability (ICR) and Cronbachs alpha. Bold-faced elements on the diagonal represent the square root of the average variance
extracted (AVE). Off-diagonal elements are Pearson correlations among variables. n 196.
Significant at 1% level (two-tailed).
Significant at 5% level (two-tailed).
Significant at 5% level (two-tailed).
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F. Hartmann et al.
Table 3. PLS results
Paths to:
UOPM
USPM
Goal
clarity
Evaluation
fairness
Job
satisfaction
0.264
0.126
0.271
0.285
(4.249)
0.092
(1.519)
0.181
(2.356)
20.075
(0.083)
20.092
(1.077)
0.278
(3.827)
0.053
(0.849)
20.054
(0.830)
20.055
(0.751)
0.045
(0.766)
0.038
(0.424)
20.112
(1.541)
0.119
(1.420)
20.003
(0.028)
20.099
(1.539)
20.123
(1.814)
20.002
(0.127)
20.089
(0.860)
20.072
(0.793)
20.221
(2.478)
UOPM
USPM
0.434
0.400
0.036
(0.106)
0.202
(2.507)
0.285
(3.602)
0.048
(0.630)
0.065
(0.802)
0.599
(11.908)
0.154
(1.937)
0.088
(1.443)
20.001
(0.525)
0.186
(2.106)
0.074
(0.902)
0.002
(0.138)
0.250
(3.038)
0.201
(2.145)
20.258
(3.976)
20.064
(0.854)
0.136
(1.815)
0.088
(1.030)
0.088
(0.863)
20.004
(0.094)
0.025
(0.508)
20.050
(0.702)
0.117
(1.578)
20.105
(1.367)
0.161
(2.809)
0.047
(1.022)
20.033
(0.407)
0.028
(0.554)
0.057
(0.757)
0.106
(1.550)
20.021
(0.228)
20.102
(1.367)
0.090
(1.730)
0.049
(0.868)
0.021
(0.264)
0.002
(0.348)
0.015
(0.176)
20.319
(4.511)
Goal clarity
Evaluation
fairness
Control variables:
Task uncertainty
Environmental
uncertainty
Size
Span of control
Age
Tenure function
Tenure
organization
Public
organization
Each cell reports the path coefficient (t-value) obtained from PLS after 500 bootstrapping runs. Blank
cells indicate that the path was not hypothesized within the model. n 196.
Significant at 1% level (two-tailed).
Significant at 5% level (two-tailed).
Significant at 10% level (two-tailed).
The results of the structural model show that initiating structure leadership style
does not directly affect goal clarity (b 0.036, p . 0.10). As expected, initiating
structure behavior is positively associated with the use of objective performance
measures (b 0.285, p , 0.01), which in turn is positively linked to goal clarity
(b 0.285, p , 0.01). The results show a main effect between considerate
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F. Hartmann et al.
the PLS model as control variables as direct effects only (data are not presented
here but are available from the authors). The results do not change also when a
three-groups test is performed that distinguishes low, medium and high level
of task and environmental uncertainty.5
5.
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F. Hartmann et al.
the appropriate method given the constructs of interest. Moreover, the care taken
in the design of the empirical study, in obtaining the sample of respondents, in the
design and pretests of the questionnaire, and in the follow-up procedures may
have provided effective controls against many reliability and validity threats
normally associated with survey research (cf. Van der Stede et al., 2005).
Second, the fact that the sample has not been strictly randomly selected requires
care when drawing inferences from this studys results, although the sampling
method was carefully designed to eliminate any obvious bias. In addition,
sampling from multiple respondents in different organizations might have
introduced bias in the analysis, even though our tests of independence in the
observations were satisfactory. Third, the cross-sectional nature of the study
requires care when interpreting the statistical associations as causal relationships.
Given our results and the strengths and weaknesses of the current study, the
following directions for further research seem worth exploring. First, we
acknowledge that the conceptual model tested in this study is not exhaustive.
Additional explanatory and control variables could be investigated concerning
the effects of leadership style on managerial behavior. For instance, informal
aspects of control embedded in an organizational culture could be examined in
combination with formal performance measurement system to assess their
relationships with specific leadership traits and their effectiveness in eliciting
favorable subordinates reactions. The role of business strategy formulation
and implementation in shaping leaders evaluative criteria would also be
another fruitful avenue of research. Second, the effects of performance measurement were examined in terms of subordinates attitudes and responses. An
alternative level of analysis would be the superior, and a related question
would be whether superiors evaluative behaviors could be explained in terms
of context and leadership behavior. Third, in this paper we contrast the use of
objective performance measures with the use of subjective performance
measures, but alternative typologies of performance measures should be explored
(e.g. OConnor et al., 2007). Finally, future research may adopt alternative classifications of leadership behavior that capture elements of leadership theories not
addressed in this study (e.g. Schriesheim et al., 2006).
Acknowledgements
The authors would like to thank the participants at the 2nd AIMA World Conference on Management Accounting Research, Monterrey, California (May 2005),
the 3rd EIASM Conference on Performance Measurement and Management
Control, Nice (September 2005), the AAA Management Accounting Section
Midyear Meeting, Clearwater Beach, Florida (January 2006), the 31st EAA
Annual Congress, Rotterdam (April 2008), as well as the Editor, Salvador
Carmona, and two anonymous reviewers for their helpful comments and
suggestions on earlier versions of the paper.
Appendix
Study
Leadership style
dimension
Hopwood
(1973,
Chap. 8;
1974)
Initiation
Consideration
Questionnaire survey in
eight firms
n 31 supervisors
completed the Budget
Leadership style as
determinant of supervisory
evaluative style (Budget
Constrained, Profit
Conscious, Non-accounting
Stylec)
Pressure Questionnaire
n 90 subordinates
completed the LBDQ
questionnaireb
Questionnaire survey and
case study in one firm
297
(Continued)
Table A1. Summary of survey-based studies linking leadership style with supervisory evaluative style
Merchant
(1984)
Leadership style
dimension
Initiation
Consideration
Merchant
(1985)
Initiation
Consideration
Merchant
(1990)
Consideration
Leadership style as
determinant of supervisory
evaluative style (Budget
Emphasis)
F. Hartmann et al.
Study
298
Table A1. Summary of survey-based studies linking leadership style with supervisory evaluative style
Kyj and
Consideration
Parker (2008)
Questionnaire survey in
one firm
Marginson
and Ogden
(2005)
299
300
F. Hartmann et al.
Table A2. Sample descriptives
Org.
Sector
A
B
C
D
E
Private
Private
Private
Private
Private
Industry
Sample
Usable
responses
Interview
hours
Production
Production
Retail
Production
Production
10
34
27
15
25
7 (70%)
29 (85%)
19 (70%)
11 (73%)
21 (88%)
7.5
6.5
5.5
3.5
9.0
Production
Production
Project
development
Governmental
services
Legal services
9
24
25
6 (67%)
17 (68%)
19 (76%)
6.0
5.0
4.5
15
12 (80%)
3.0
56
48 (86%)
3.5
10
7 (70%)
3.5
250
196 (78.4%)
57.5
Main activity
F
G
H
Chemicals
Consumer electronics
Consumer electronics
Automotive
Electronic office
equipment
Private Food and drink
Private Food and drink
Public City development
Public National
administration
Public National government Defense
K
Total
Table A3. Survey items. The instruments that were included in the questionnaire are
presented below. The items are presented in full, whereas the introductory questions are
presented in abbreviated form. Items that are reverse coded contain the symbol (R).
Items that were deleted to increase reliability and validity of the variables are labeled
with an asterisk
Variables (acronym)
1. Initiating structure leadership style (INI)
How frequently does your direct superior engage in the behavior described by the
following items?a
Your direct superior . . .
INI1
. . . takes care that everyone works at her/his best.
INI2
. . . pushes for the completion of work on time.
INI3
. . . asks that the employees follow standard rules.
INI4
. . . keeps the work moving at a fast pace.
INI5
. . . decides in detail what and how has to happen.
INI6
. . . requires her/his employees to act for the welfare of the whole department.
INI7
. . . needles her/his employees for greater effort.
INI8
. . . criticizes poor work.
301
302
F. Hartmann et al.
303
Items
INI1
INI2
INI3
INI4
INI7
INI8
2.CON
CON1
CON2
CON3
CON7
CON8
3. UOPM UOPM1
UOPM2
UOPM3
UOPM4
UOPM5
UOPM6
UOPM7
UOPM8
UOPM9
4. USPM USPM1
USPM2
USPM3
5. GC
GC1
GC2
GC3
GC4
GC6
GC7
GC8
6. EF
EF2
EF3
EF4
EF5
EF6
EF7
EF8
EF9
7. JS
JS1
JS2
JS4
JS5
8. TU
TU1
TU2
TU3
TU4
TU5
TU6
TU7
TU8
9. EU
EU1
EU2
EU3
EU4
1.
2.
3.
4.
5.
6.
7.
8.
9.
0.704
0.857
0.682
0.680
0.764
0.689
20.056
20.163
0.038
20.025
20.070
0.273
0.182
0.311
0.275
0.259
0.280
0.199
0.254
0.224
0.151
0.155
0.084
0.205
0.102
0.155
0.125
0.110
0.069
0.053
20.137
0.074
20.076
0.136
20.042
0.141
0.048
0.110
0.035
0.150
0.132
0.059
20.003
20.060
20.115
20.068
20.149
20.175
20.049
20.167
0.109
0.094
0.041
0.082
0.098
20.079
20.069
20.193
0.045
20.154
0.783
0.778
0.719
0.593
0.708
0.054
0.073
0.159
0.027
0.013
0.096
0.065
0.066
0.104
0.001
0.039
20.080
0.027
0.027
0.202
0.230
0.109
0.278
0.282
0.505
0.356
0.367
0.378
0.452
0.476
0.534
0.449
0.228
0.314
0.334
0.234
0.033
0.076
0.113
0.048
20.068
20.077
0.026
20.118
0.018
0.023
0.103
0.082
0.197
0.289
0.314
0.173
0.249
0.245
0.099
20.034
0.124
0.056
0.107
0.765
0.668
0.597
0.797
0.786
0.607
0.810
0.803
0.703
20.207
0.017
0.017
0.376
0.299
0.182
0.283
0.284
0.201
0.214
20.113
0.187
0.054
0.254
20.027
0.182
0.224
0.162
0.122
0.307
0.208
0.189
0.021
20.046
20.032
20.039
20.167
20.207
20.160
20.125
0.288
0.327
0.174
0.232
0.056
0.095
0.183
0.146
0.143
0.118
0.057
0.049
20.091
20.013
0.001
20.232
20.265
20.018
0.098
0.109
0.249
20.146
20.111
0.007
0.684
0.880
0.723
20.105
20.078
0.040
0.054
0.009
20.054
0.048
0.029
0.098
20.044
20.003
0.044
0.009
0.014
0.151
20.154
0.088
0.105
0.076
0.049
0.087
0.063
0.088
0.099
0.063
0.052
20.022
20.095
0.085
0.022
0.067
0.055
0.141
0.195
0.029
0.116
0.105
0.168
0.163
0.240
0.134
0.122
0.329
0.349
0.277
0.185
0.232
0.193
0.225
0.273
0.304
20.090
0.009
0.034
0.715
0.721
0.650
0.837
0.654
0.755
0.674
0.167
0.193
0.110
0.316
0.170
0.198
0.295
0.235
0.255
0.357
0.317
0.371
20.014
20.221
20.130
20.120
20.247
20.263
20.260
20.215
0.027
0.163
0.079
0.109
0.179
0.118
20.035
20.102
0.071
20.009
0.466
0.457
0.406
0.415
0.375
0.113
0.065
0.288
0.093
0.077
0.190
0.027
0.025
0.206
0.025
0.068
0.008
0.087
0.100
0.213
0.248
0.223
0.272
0.295
0.578
0.751
0.599
0.752
0.684
0.846
0.876
0.816
0.268
0.346
0.308
0.259
0.152
0.160
0.171
0.219
0.036
0.029
0.042
20.024
20.053
20.033
0.105
0.042
0.112
0.134
0.083
0.003
0.147
0.049
0.287
0.194
0.359
0.230
0.238
0.220
0.217
0.177
0.205
0.218
0.218
0.158
0.197
0.208
20.018
0.104
0.006
0.221
0.189
0.359
0.443
0.303
0.301
0.339
0.134
0.249
0.130
0.329
0.292
0.328
0.401
0.370
0.564
0.814
0.784
0.811
0.049
20.025
0.044
20.055
20.113
20.148
20.059
20.123
0.051
0.173
0.043
0.029
20.083
20.022
20.317
0.000
20.127
20.032
20.088
0.016
20.036
0.032
0.044
20.204
20.205
20.047
20.097
20.076
0.018
20.194
20.177
20.107
0.123
0.060
0.026
20.335
20.367
20.079
20.200
20.157
20.195
20.167
0.095
0.056
0.209
20.014
0.126
0.094
0.044
0.083
0.042
20.101
20.096
20.121
0.558
0.705
0.716
0.730
0.784
0.801
0.636
0.724
20.112
20.024
20.004
20.095
0.026
0.084
0.086
0.156
0.084
0.093
20.013
0.055
0.084
0.036
0.082
0.291
0.333
0.163
0.312
0.308
0.213
0.303
0.291
0.164
20.063
0.078
0.023
0.180
0.086
20.087
0.143
0.105
0.154
0.102
20.124
0.059
20.055
0.055
0.014
0.009
0.002
0.036
0.011
0.188
0.085
0.057
0.004
0.075
0.020
20.134
20.051
20.014
20.173
20.119
0.760
0.833
0.541
0.718
304
F. Hartmann et al.
Notes
1
The original instrument by Hopwood (1972) consists of eight items reflecting eight performance
criteria that superiors can use in performance evaluation. The central feature of his instrument
was to construct a contrast between a rigid evaluation based on meeting budgetary targets
(budget constrained style), and a more flexible evaluation based on longer term factors associated with efficient operation (profit conscious style). In contrast to Hopwoods derivation of
three classes of supervisory style, others have used the scale to derive a dichotomous (e.g.
high/low) measure, based either on ranks (Brownell, 1982) or on the absolute scores (Harrison,
1992, 1993). This resulted in a proliferation of instruments and labels, such as reliance on
accounting performance measures or RAPM (i.e. the extent to which superiors rely on, and
emphasize those performance criteria which are quantified in accounting and financial terms,
and which are preset targets; Harrison, 1993, p. 319), budget emphasis (e.g. Brownell, 1982;
Brownell and Dunk, 1991) or supervisory evaluation style (e.g. Harrison, 1992). Otley and
Fakiolas (2000) have classified four groups of studies that developed an alternative instrument
compared to the original developed by Hopwood (1972). They conclude that the measures
used in each group are different in their scope and intention, and that they are in no sense
interchangeable (Otley and Fakiolas, 2000, p. 506).
2
These managers would be in charge of a distinct area of responsibility, would have at least one functional subordinate (cf. Hirst, 1983) and a separate budget, and would have experienced at least one
performance evaluation cycle. Although the selection by an official may have introduced some
selectors bias, we estimate that the chances for systematic bias across selectors are negligible.
3
Environmental uncertainty denotes the unpredictability in the actions of the customers, suppliers,
competitors and regulatory groups that comprise the external environment (Govindarajan, 1984,
p. 127). It was measured with five attributes about the respondents organizational environment.
These five attributes were derived from the scales used previously by Govindarajan (1984) and Merchant (1990), and relate to the behavior of (1) customers, (2) competitors and (3) suppliers, as well
as to (4) the existence of technological developments in the field of work and (5) the occurrence of
legal and political developments. Task uncertainty denotes the lack of repetitiveness and the lack of
programmability of tasks. It was measured with an instrument developed by Withey et al. (1983),
which combines items from several existing instruments originally designed to measure the variability and analyzability of tasks faced by a subject (e.g. Perrow, 1967; Thompson, 1967).
4
After each deletion of an indicator, the model was re-estimated. In this manner, we eventually
removed two items from the initiating structure leadership style scale, three items from the
consideration leadership scale and one item respectively from goal clarity, evaluation fairness,
job satisfaction and environmental uncertainty scale.
5
We additionally performed the PLS analysis by removing the dummy measuring private/nonprofit organizations and including instead a dummy for every single organization in our
sample. This analysis would reveal whether an organization may apply a performance evaluation
procedure that correlates all the observations from the same organizations, thereby violating the
assumption of independent observations. The significant paths of the PLS model with 10 dummy
variables are qualitatively the same as the one presented in the results above. Furthermore, we
computed with SPSS the intraclass correlation coefficient (ICC) and the within-group agreement
index (rwg) for the seven variables included in the conceptual model. The ICC represents the
amount of variance in the respondents scores that can be explained by membership to an organization. Bliese (2000, 2002) notes that the ICC is also defined as a measure of non-independence. The rwg agreement index represents the interchangeability of respondents (i.e. it
attempts to determine whether observations from respondents in one organization are basically
identical to observations from respondents in another organization; cf. James et al., 1984).
Results (not presented here) show that ICC and agreement index values are on average
comprised of between 26 and 46% for the measured latent variables. This evidence points at
satisfactory within-organization variance to perform a PLS model at the individual level of
analysis that treats each respondents observation as independent.
305
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