Rimage 2000i User Guide

This manual provides the information needed to operate the

set up and install your Rimage 2000i , refer to the Rimage 2000i Setup and Installation Guide included with your product.

English

Corporate Headquarters:
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA

Rimage Corporation reserves the right to make

improvements to the equipment and software described in
Corporation reserves the right to revise this publication and
to make changes from time to time in the content hereof
without obligation of Rimage Corporation to notify any

800-553-8312 (toll free US)

America)

This document may contain links to web sites that were

current at the time of publication, but may have moved or
to sites on the Internet that are owned and operated by

European Headquarters:
Rimage Europe GmbH

2011, Rimage Corporation

63128 Dietzenbach
Germany

Rimage is a registered trademark of the Rimage

Tel: +49-(0) 6074-8521-0

is a registered trademark of Microsoft

All other trademarks and registered trademarks are the

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Introduction..............................................................................................................................................................1
About this User Guide
About Your Product

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Important Information .............................................................................................................................................3

Support Information
Technical Support
Safety and Compliance Information
Safety Precautions
Compliance Information

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Printer Requirements ..............................................................................................................................................9

Ink Requirements
Print Requirements

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Identify the Parts of the Rimage 2000i................................................................................................................. 11

Front View
Back View
Parts Information
Printer Control Panel

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Operate the Rimage 2000i.....................................................................................................................................13

Pause the Rimage 2000i
Set Your Printing Preferences on a Windows-based PC
Access Printing Preferences
Access Printing Preferences through Windows Start Menu
Access Printing Preferences through CD Designer
Set the Print Quality
Adjust the Ink Volume Used
Set the Printable Area
Align the Ink Cartridges
Center the Image on the Disc

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Maintain the Rimage 2000i....................................................................................................................................21

Preventative Maintenance Schedule
Remove Dust from the Rimage 2000i
Clean the Ink Cartridges
Replace Consumables
Replace the Fan Filter
Replace the Ink Cartridges

Diagnostic Tests
Access Diagnostic Test Mode
Select a Diagnostic Test
Diagnostic Test 3 Calibrate Diagnostic Test

Align the Printer on the Rimage 2000i

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English

Contents

Introduction
English

Introduction
Rimage 2000i Setup and Installation Guide included with

Note: There are two setup and installation guides for the Rimage 2000i, one for Rimage 2000i Software, and one for

For technical information, refer to the Rimage

document found at
Support page select: Desktop Series > Rimage 2000i > User Manuals

About this User Guide

While we try to maintain all versions of our manuals and documentations, please note that the English version found on

These notes and symbols are used throughout the manual to help clarify information:
Note:

Tip:

Important!

Caution: A Caution indicates that failure to observe this guideline could result in loss or damage to the equipment,
product, software, or data.
Warning! A Warning indicates that failure to follow this guideline could result in bodily injury to personnel operating or
maintaining the equipment.

About Your Product

Important!

information about setting up and submitting orders over a network, refer to the Rimage Advance Setup (Networking) Guide
available at
Support menu select: Desktop Series > Rimage 2000i > User Manuals

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Important Information
English

Important Information
Support Information
Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services

Rimage Europe GmbH

Contact Rimage Support

Contact Rimage Services Europe:

Website:

Website:

KnowledgeBase:
Ask a Question
Phone:
North America: 800-553-8312

63128 Dietzenbach Germany

Email:
Phone:+49-(0) 1805-7462-43
+49-(0) 6074-8521-101

952-946-6956
When you contact Rimage Services, please provide:
System serial number and software version

My Rimage Product Information:

Copy this information from your Rimage product for future

Functional and technical description of the problem

Note: Update the Serial Number here any time you receive a
Serial Number:
Product Name:
Date of Purchase:

At
From the Support home page:

From your product page you can access:

Select your product series

Select your product

updates

product page
The latest documents

Technical Support
Important!
Registration is available at

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Rimage 2000i User Guide

English

Optical Disc Recording Software Disclaimer

This Product, Software, or Documentation may be designed to assist you in reproducing material in which you own the

nor have authorization from the owner of the copyright, unauthorized copying of copyrighted material on an optical disc or any

Safety and Compliance Information

Warning! According to ANSI (American National Standards Institute) standards, a warning is used to indicate situations
that could result in bodily injury to personnel operating or maintaining the equipment.
Caution: Indicates that failure to observe this guideline could result in loss or damage to the equipment, product,
software, or data.

Safety Precautions

Warning!
An authorized technician should perform all service
procedures.
Use of controls or adjustments or performance of
hazardous radiant exposure.
The laser beam used by the DVD-R recorder is a Class
1 laser and can be harmful to the eyes. Do not attempt
to open the recorder. An authorized technician should
perform all service procedures.
Ink may be harmful if swallowed. Avoid contact with eyes.
Ink contains nitrites. If ingested, seek immediate medical
attention. Keep out of reach of children.

Caution:
All equipment with AC line voltage, or low DC voltages,
such as switches, power supplies, fuses, fans, nonstepper motors, must be replaced with Rimage-approved
components to maintain the safety approval issued by UL.
Use only the supplied AC power cord. For more
information or to order a new power cord, contact Rimage
Customer Service.

cartridge or printer.

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Important Information

Product name

Rimage 2000i

Model

RAS16

English

Compliance Information

Notice for USA

conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
by Rimage Corporation may cause harmful interference, and void your authority to operate this

uses and can radiate radio frequency energy and, if not installed and used in accordance with
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Connect the equipment into an outlet on a circuit different from that to which the receiver is

Notice for Canada

Notice for Europe

(73/23/EEC) through compliance with the following European standards: EN 55022: 1998 + Amd 1:

Notice for Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interference

Translation:

Notice for Korea

Notice for Australia

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Printer Requirements
English

Printer Requirements
Ink Requirements
Important!

Store print cartridges at room temperature (60 to 78

The Rimage 2000i will work only with the following printer cartridges:
Description

Rimage Part Number

Black

RB1

203340-001

Color

RC1

203339-001

The following cartridge combinations are supported on the Rimage 2000i printer:
Right Position
Color

Black

Color

No cartridge

No cartridge

Black

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Rimage 2000i User Guide

English
If you prefer to design labels in a software application other than CD Designer, use the following criteria:
File format:

Color mode:

Note:

Printable Area
118 mm

24 mm

Print Requirements

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Identify the Parts of the Rimage 2000i

English

Identify the Parts of the Rimage 2000i

Front View
Printer Service
Door

Ink Cartridge
Access Door
Printer Control
Panel

Printer Tray
Door

Operator Panel
Recorders
Disc Diverter

Output Bin
Supply Bin

Back View

Fan

Back Panel

USB 2.0 Cable

Power Switch

Power Cord

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Rimage 2000i User Guide

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Parts Information
Operator Panel
operator panel informs the user of current operations or conditions that

Operator
Button

Two-line
Display

Printer Control Panel

The Rimage 2000i printer control panel has three buttons and three

Image

Name

Functionality

Cancel button
Ink cartridge
status indicator
light
Tray button

The ink cartridge status indicator light illuminates solid amber when an ink
Press the tray button to open and close the printer tray and to load a disc for

Tray indicator
light

Power button
Power indicator
light

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The power indicator light illuminates solid green when there is power to the

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Operate the Rimage 2000i

English

Operate the Rimage 2000i

Power On the Rimage 2000i
Important! You must power on the Rimage 2000i before you power on
operating system will not recognize the autoloader and it will not

Press the power switch

Power Off the Rimage 2000i

Power Switch

Press the power switch

Pause the Rimage 2000i

Press and release the operator button
Press the operator button
Operator Button

Press and release the operator button

Gently move the disc diverter

Disc
Diverter

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Rimage 2000i User Guide

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Place the discs

Important!

Tip: Separate the media to make sure that the discs do

Move the disc diverter

Press and release the operator button to return to normal

Set Your Printing Preferences on a Windows-based PC

preferences, you can:
Set the print quality
Adjust the ink volume used
Set color options
Set the printable area
Align the ink cartridges
Center the image on the disc
Check the ink levels
Tip: For additional information about these features, access the online help in the Disc Color 480i Printing Preferences

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Operate the Rimage 2000i

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Access Printing Preferences

You must access the Disc Color Printer 480i Printing Preferences
following procedures to access the Disc Color Printer 480i Printing Preferences window through the Windows Start menu or

Access Printing Preferences through Windows Start Menu

Note:
In Windows select: Start >
Right-click on Disc Color Printer 480i and select Printing Preferences
480i Printing Preferences

Disc Color Printer

Access Printing Preferences through CD Designer

Note:

In CD Designer, open the desired

From the File menu, select Print

Print

From the Printer Name dropdown list, select Disc Color 480i
Select Document Properties

Disc Color 480i Properties

Set the Print Quality

Access Printing Preferences
Select the Features
In the Disc Options section, select the appropriate Type
When you have made the desired choices, select Apply
Select OK

Preferences

Adjust the Ink Volume Used

Access Printing Preferences
Select the Advanced
Select Change from the Ink Volume

Ink Volume

Move the Ink Volume

Select OK

Ink Volume

Select Apply
Select OK

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Preferences

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Rimage 2000i User Guide

English

Set Color Options

This functionality allows you to toggle between color and grayscale printing, select the type of color management your labels
Access Printing Preferences
Select the Color
Turn Print in Grayscale
In the Color Options

Print in Grayscale

If you selected the radio button, select the appropriate option

Select the Color Options button to open the Color Options

Move the Saturation, Brightness, and/or Color Tone
If necessary, select the appropriate Color Management
When you have made the desired choices, select Apply
Select OK

Preferences

Set the Printable Area

Access Printing Preferences

Select the Mask Settings
Measure the printable area
If you use hub printable discs with a stacking ring:
In the Hub Area Settings

Printing on Hub

you have media like this, use the following printable areas:
Standard Area

Inner Diameter 38 mm
Hub Area
Disc with Stacking Ring

Inner Diameter 24 mm
Measure the inner diameter
In the Hub Area Settings
Measure the outer diameter
In the Hub Area Settings
Measure the inner diameter
In the Standard Area Settings

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Operate the Rimage 2000i

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If you use hub-printable discs without a stacking ring:

Measure the inner diameter
Most discs like the one shown above have the following printable areas:

Inner Diameter 24 mm
In the Hub Area Settings
Outer Diameter and Inner
Diameter settings to the value measured in step a before changing any other
In the Standard Area Settings

Inner Diameter to the same

Disc without Stacking Ring

Select Apply
Select OK

Preferences

Align the Ink Cartridges

Access Printing Preferences

Press
Place a 120 mm white disc
Check the ink cartridge alignment
From the Preferences window, select the Service
Select

Service ToolBox

Select Align Cartridges

Align Cartridges for Disc Color Printer 480i

Follow the onscreen prompts

When the alignment is complete, select OK
Select OK

Align Cartridges for Disc Color Printer 480i

Preferences

Press

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Rimage 2000i User Guide

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Center the Image on the Disc

Auto Centering method or the Manual
Centering

Tip: Use the Center Image

Access Printing Preferences

Press
Place a 120 mm white disc
Service tab, select
Select Center Image

Service ToolBox
Centering Margins for Disc Color Printer 480i

Follow the onscreen instructions to use either the Auto Centering or the Manual Centering
When the image is centered, select OK
Select OK

Rimage Service ToolBox

Select OK

Preferences

Centering Margins for Disc Color Printer 480i

Press

Tip: If you remove the ink cartridges and reinsert them, the system resets to show that the cartridges are full, regardless of the

Access Printing Preferences.

Service tab, select
Select

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Service ToolBox
Printer Status

Select OK

Rimage Service ToolBox

Select OK

Preferences

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Maintain the Rimage 2000i

English

Maintain the Rimage 2000i

Caution: To avoid damaging the Rimage 2000i during maintenance:

Never use oils, silicone, or other lubricants on any part of your Rimage 2000i.
Use only non-abrasive cleaners to wipe down the surfaces of your Rimage 2000i.

When you spray compressed air, make sure that no liquid drips into your system.

Preventative Maintenance Schedule

Important!
Materials

Task

Frequency

Mandatory
Non-abrasive, all-purpose cleaner

With the Rimage 2000i powered

Weekly

fan to make sure that the fan is

Tip: Your system may require more

frequent maintenance if it is used
in a dusty area, such as a store or

If you do not feel air blowing, the

fan is not operating and must be

Power off the Rimage 2000i

Disconnect the power cord
Wipe down all

Dry, lint-free cloth

Wipe down the glide strips where the

Weekly

Glide
Strips

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Rimage 2000i User Guide

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Materials

Task

Frequency

Replace the
Replace the Fan Filter instructions on

Monthly

Mandatory, continued

Can of compressed air

Monthly
to the Remove Dust from the Rimage
2000i

New ink cartridges

As needed
Replace the Ink Cartridges instructions

Optional

None needed
Clean the Ink Cartridges instructions
Align the

When print quality problems are

noticed
As needed

Printer
Note: The printer is aligned at the

Remove Dust from the Rimage 2000i

Required tools:
Can of compressed air

Press the recorder buttons

Power off the Rimage 2000i

Back Panel

Disconnect the cables

Caution: Some cables in this system are latched.
Equipment damage may occur if cables are not
disconnected appropriately.

USB Cable

Power cord
USB cable

Power Cord

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Maintain the Rimage 2000i

Remove the

English

Remove the back panel

that secure
back panel, lift

Panel

Slide the left side panel straight back and off of the

Remove the dust

Ink Cartridge
Access Door

Spray the compressed air through the recorders

ink cartridge access door
Spray the compressed air through the printer

Air Flow

printer access door

Printer
Access Door

Spray the compressed air from the hinges of the

Air Flow

Spray the compressed air from the front to the

back of the system, across the USB hub and the power

Air Flow

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Rimage 2000i User Guide

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Slide the left side panel

Position the back panel
Install and tighten the

Power cord
USB cable
Power on the Rimage 2000i
Press the recorder buttons

Clean the Ink Cartridges

Access Printing Preferences
Select the Service
Service tab, select
Select Clean Cartridges

Service ToolBox
Cleaning Cartridges

Select
displays in the status

Cleaning Cartridges

Note:

Select OK

Cleaning Cartridges

Select OK

Rimage Service ToolBox

Select OK

Preferences

Replace Consumables
Replace the Fan Filter

the
Gently pull the

away from the back of

Remove the
Place the new
Firmly press the

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in the
into the slots on the

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Maintain the Rimage 2000i

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Replace the Ink Cartridges

Important!

Ink Requirements

ink cartridge access door

When the ink cartridge carriage stops, lift the ink cartridge latch

Ink Cartridge

If an ink cartridge is already installed, slide the ink cartridge

Remove a new ink cartridge
Carefully remove the protective tape
Important!

Hold the ink cartridge

Slide the ink cartridge
Push down on the ink cartridge latch
Close the ink cartridge access door

Note:
Remove the ink cartridge
Ink Requirements section on
If the problem persists, replace the ink cartridge
Align the ink cartridges

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Align the Ink Cartridges

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Rimage 2000i User Guide

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Diagnostic Tests

Important!

Access Diagnostic Test Mode

Power on the Rimage 2000i

Note:
Press and hold the operator button
Note:

Release the operator button

Select a Diagnostic Test

Press the operator button the same number of times as the test number, holding the button in on the last press to start
operator button three times and hold it in on the

Tip: To display each diagnostic test number and name, press the operator button at a rate that is slow enough to read the

Diagnostic Test 3 Calibrate Diagnostic Test

Access and select diagnostic test 3

Access Diagnostic Test Mode

Press the operator button

Release the operator button
Place one disc
Caution: Make sure that there is only one disc in the supply bin. If you attempt to perform this test with more than
one disc in the system, miscalibration will occur. Miscalibration can cause damage to the lift arm and recorders.
Press and release the operator button

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Maintain the Rimage 2000i

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Align the Printer on the Rimage 2000i

Required tools:

Stop or pause all jobs

Make sure that the printer cables
Test the printer alignment
Make sure the printer tray
Access diagnostic test mode

Access Diagnostic Test Mode section on page 6

Press the operator button

operator button
Press
Place a disc

Press the operator button

Press the operator button
If the printer is properly aligned, the lift arm smoothly sets the disc onto the printer tray, and the disc sits on the
printer tray as shown in the photos above

tray and continue to step 9

step 4

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Rimage 2000i User Guide

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Access the printer

printer service door
Note:

Note:

Close the printer service door

ink cartridge access door

Align the printer
Note: If the printer must be aligned front to back, continue to step 7

Ink Cartridge
Access Door

Allen

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Maintain the Rimage 2000i

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Gently grasp the small metal tabs

Metal Tabs

Move the printer

Repeat step 3
If necessary, repeat step b - step d
When the printer is properly aligned, tighten the
Align the printer

Turn the Allen screw

Turn the Allen screw
Repeat step 3
If necessary, repeat step 7
Remove the disc
Press
Close the ink cartridge access door
Press and hold the operator button
operator button
Note:

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