Beruflich Dokumente
Kultur Dokumente
Submitted By,
Abaid-ul-Rehman
Kiran Noor
5004
5030
Submitted To,
Mr. Farooq Jamal
TABLE OF CONTENT
Executive Summary
06
Business Plan
07
08
Market Research
11
13
Marketing Segmentation
13
Competitive Review
15
Marketing Plan
17
Marketing Strategy
19
Pricing
25
Pricing Approach
26
Pricing Objective
27
29
31
Action Program
31
S.W.O.T Analysis
33
Division of Recourses
35
Budgeting
36
Milestone
37
3
Reference
38
To
OUR BELOVED
PARENTS
Whose prayers, sympathy,
affection and guidance are
always with us all the time.
COMPANY PROFILE
Owners:
Name of Business
& Address:
Form of Business:
Statement of Financing
Needed:
Rs.10 million
Product Name:
ELEGANT SHOES
Business Operation:
Business Description:
Target Market:
Faisalabad.
E-mail:
elegantshoes@gmail.com
Employees:
30
EXECUTIVE SUMMARY
Feelings dont need words, but expression is obligation!!! This plan was
something imperative for us. The factual reason for the development of this plan
was to bring the magnificence of our ancient civilization and culture, back, which
not only had a rich heritage but was even artistic. Our aim is not only to provide
quality top changeable shoes with ceaseless style but to promote our own
culture, our tradition our customs and to fill the colors in the way of wearing. The
range we aspire to offer encompass to provide a variety of shoes i.e. chapels &
and sandals.
We have providing the service of customization to our customers, different styles
from the culture of our four provinces. We have designing those shoes according
to their choice. Shoes have available in both forms i.e. chapel and sandals.
Shoes have different sizes as per desire of customers.
Name of the shoes have elegant shoes as name and our slogan designed to
move you. We have only one supplier for all our purchasing which is known in
marketing terminology as System Selling. Our Customers wont have to
explore the sphere out of city. Weve preplanned the promotion campaign and the
budget well follow. For promotion and advertising, we have use brochures and
cable advertisements. Operations and management plan is also defined. As
name is on outlet and small scale business, so its management and Operation
plan are not much complicated. Research is very important before starting any
business, so weve also conducted a survey through which we came to know the
demand level, and some most important variables. The main idea behind our
business plan was to provide ease and convenience to female because it is
observed that this is considered an important factor and after results of survey it
is also proven right that women give much preference to the factor of
convenience while shopping. We have developed a comprehensive finance plan
for the project, which is one of the main elements for success of the ventures. It
has started with capital of Rs.10 millions.
In the start we have focus on big city of the Pakistan Faisalabad for its launching
with our own outlets with manufacturing unit in Faisalabad as it is known as the
Manchester of the Pakistan and is more attractive for foreigner. In the long run
we have produced our product in Faisalabad.
We have use value based pricing strategy to capture the market. We have use
different medium for promotion like, Electronic and Print Media.
Our entrepreneurial team is new to this market but have very strong skill and
knowledge about the process of the product.
The industry has potential to be profitable within a short period. No guarantees
are expressed or implied regarding the success of the venture described in this
business plan.
BUSINESS PLAN
GENERAL DESCRIPTION OF BUSINESS
The business we aimed to initiate is basically ladies shoes with changeable tops.
These types of shoes are not available in the current market. As we know that
Faisalabad is considered as the Manchester of Faisalabad, thats why we are
planning to start our business operations here. We have start with a
manufacturing unit at Small state industrial area Faisalabad. Outlets are going to
provide traditional ladies shoes. These are the first chain of retail stores where
customers have a variety in tops changeable shoes, Shoes have also be
available in two types i.e. Chapel & sandals. We plan to open our outlets at busy
centers at D-ground & Kohinoor plaza in Faisalabad. These markets have also
potential for this business; specifically these items are not available in market. In
the existing location, we should develop a themed dcor related to the purely
Eastern and Pakistani culture. Females of all age groups will definitely feel
attraction because outlets have variety of these two items according to all age
groups. All the females whether they are from any background have feel comfort
and ease to visit the store due to the presence of sales girls. We are going to
give some additional offer for our customers to have interchangeable shoes, after
sale service like free repairing of shoes.
TECHNOLOGICAL INNOVATION:
Elegant shoes recognize that no one technology meets the needs of every
individual. That is why we have developed the elegant shoes Suspension System
- a system of technologically advanced components that address a variety of foot
needs. The company's have continued commitment to the enhancement of the
Suspension System positioned elegant shoes as an industry leader in
technological innovation.
ENDORSED BY NO ONE:
Elegant shoes have support grassroots modals, and Team Elegant shoes stands
as testimony to that. However, the company has not use high-profile modals to
sell shoes, as we strongly believe that the real "heroes" of the brand are the
products, not endorsers. Rather than line the pockets of celebrity endorsers,
elegant shoes have to focus on research and design, manufacturing.
GOALS AND POTENTIALS OF THE BUSINESS:
Like every business, we have definitely certain goals which we want to achieve to
make our business successful.
To earn maximum profit.
To provide the customers comfort while shopping like no one should face
inconvenience regarding sales persons as sales girls have there to deal with the
customers.
To provide ease and variety to the customers so that they can buy according to
their choice.
To achieve maximum market share.
To provide shoes with a mixture of traditional and modern styles.
VALUES OF THE BUSINESS:
Our business is stand on some particular values that include:
We have considered our customer to be always right and our customers are
respectable for us.
Employees have paid in time and no discrimination have made.
We have tried to provide friendly environment to our customers and also
employees.
Fair price have charge.
Uniqueness of Product or Service:
MAINLY DEALING:
Shoes have available in two varieties:
Sandal
Chapel
LOGO:
SLOGAN:
Change at every Step
She walks in beauty
Worn by the world's most precious feet
LOCATION:
In the start we are premises for both our manufacturing and also for our outlets
for a short period of time and then we will purchase our own manufacturing
premises ands out lets.
INSURANCE:
We have introduced new term in this business as Product insurance, which made
us distinct from other manufactures. Product insurance means that if any harm
occurs to the customer due to our product we should pay all the cost of her
treatment.
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2.
_______________________
b) 10-15 years
c) 15-20 years
d) Above 20
3. Are you satisfied with the quality and cost of currently available shoe
brands?
4.
a) Strongly Agree
b) Agree
c) Somewhat agree
d) Disagree
e) strongly disagree
Factors
Strongly
Agree
Agree
Somewhat Disagree
Strongly
Agree
Prices
Quality
Attractive
Advertisement
Any other
5.
b) Two
11
6.
7.
8.
b) Agree
d) Disagree
e) strongly disagree
c) Somewhat agree
9.
c) Any other
c) Any other
Would you like to buy elegant shoes from elegant shoe store?
a) Yes b) No
c) Any other
10. Would you like to have one sole with different changeable tops at
affordable cost and better quality?
a) Yes b) No
11.
c) Any other
12.
Rs 5,000 to Rs 10,000
Rs 10,000 to Rs 15,000
Rs 15,000 to Rs 20,000
12
MARKET SEGMENTATION
MARKET SEGMENTATION:
First of all we have launched our product only in big city of Pakistan Faisalabad.
First we made segment of this city. After making these segments we evaluate
each segment to analyze, which segment is beneficial for us. We made on below
mentioned basis.
GEOGRAPHIC
DEMOGRAPHIC
PSYCHOGRAPHIC
Behavioral
Geographic Segmentation:
In geographic segments we have decided to launch our product in Faisalabad,
we made divisions in Faisalabad d-ground & Kohinoor plaza. With this
segmentation we can easily understand the need wants and demand of the
people of Faisalabad.
Demographic Segmentation:
In demographic segmentation we have divide ladies according to their ages and
life cycle. We have divided our customer regarding to their ages as children
teenagers twenty plus, thirty plus and so on more than sixty years. But we have
analyze that ladies of twenty plus are more interested in our product
13
Age Group:
a) 5-10 years
b) 10-15 years
c) 15-20 years
d) Above 20
Gender segmentation:
We need not to make the search on gender segmentation because our product is
only for female.
Income Segmentation:
We easily made the division according to the income of the people. Through the
income segmentation we divide the people into different levels of groups
regarding their income. Such like
Rs 5,000 to Rs 10,000
Rs 10,000 to Rs 15,000
Rs 15,000 to Rs 20,000
Psychographic Segmentation:
To analyze, the psyche of ladies of Faisalabad we divide them in social classes
according to their status and personality. According to social class following are
the five types which are available Faisalabad.
Lower upper class
Upper middle class
Middle class
Lower middle class
Lower class
For making best marketing structure we set a responsible price which suits for
lower upper and upper middle class.
Behavioral Segmentation:
Behavioral segmentation divides buyers into groups, based on their Knowledge,
Attitude, Uses, or Responses to a product. We also believe like many marketers
that behavior variables are the best starting point for building the best market
segmentation. In Faisalabad we see the behaviors of the people with the help of
the questionnaire. After filling the questionnaire we easily determine the values
like Occasions, Benefits, User Status, User Rates, Loyalty, Readiness stage, and
Attitude towards the product.
Many of the people want a shoe like elegant shoes. But the problem is that no
Edible company focuses on these needs, wants, and demands of the people.
14
Competitive Review:
If we make a close look to the Edible industry then see that a lot of companies
which facilitate the people by providing such types of products. There are lot of
big and small companies which compete each other. Each and every of them
want to defeat their competitors. For this purpose they facilitate their customers
more than others. Now the problem is that we are launching a new product in the
summer season. Many of the companies launch their types of products in the
summer season. It means these companies are as a hurdle for our Sauce. For
this purpose we made a strategy discussed later in the plan.
Our Key Competitors:
15
Industry Competition
In Industry there is not only one firm or company who produce the shoes. It
means there in no monopoly but there is perfect competition. Perfect competition
means that many firms and companies are working as the competitors of each
other.
Now if we see the competitors of elegant shoes then we see the name ECS first.
Why the ECS first? In answer to this question we can say ECS is the largest
selling company of Shoes in Faisalabad. We can see that ECS made many
Shoes like chapel sandal pumpies etc.
On the other hand if we see the other types of companies like STYLO also made
the good sale. These companies also produce same like ECS but there is a little
different variety.
It means we have to face lot of problems at the time of launching of elegant
shoes. There is already much competition and we also be with them in near
future after introducing elegant shoes.
Competitive analysis
The Competitive framework of Sauces and their companies is
Framework
Competitive
Company &
Brand Name
Product
Name
STYLO
Chapel
650
Sandal
850
Chapel
700
Sandal
950
ECS
Price in Rs
Overall
Market
Share
%26
%42
16
MARKET PLAN
OBJECTIVES AND ISSUES:
Every Company has objectives and issues regarding their product. Different
companies have different objectives like some companies want to increase their
sale, some want to maximize their profits, and some want to increase their
market share value etc
We also have some objectives and issues according to our product. For this
purpose we made a three year strategy in which we define our objectives clearly.
Our objectives are divided into market terms. These objectives are.
MARKET OBJECTIVES:1ST YEAR OBJECTIVES:
In 1st year we want to capture 20% market share value. For this purpose we are
promoting our sales. Our satiations made forecasting and said that we will
capture the required level of market share after promoting the sales volume.
2ND YEAR OBJECTIVES:
We will capture the 35% of market share value of market industry in the 2nd year.
For this purpose we will launch 1 new product having same brand. We will follow
this strategy if we get 20% share value of footwear market in the 1st year
otherwise we will change our strategy. We will start work on it after launching.
3RD YEAR OBJECTIVES:
We want to capture 60% of Footwear market share value in 3rd year. It is
compulsory for us to increase our sales by launching new products in the same
brand, to capture the required level of market share.
In 3rd year we will completely change our strategy. We will launch Boots in the
winter season. It might be the best way to achieve the required level of market
share.
SALES OBJECTIVES:
As we already discussed in the market objectives that we have increase sales
year to year. We cannot tell perfectly that how much sales could be made within
our strategic year but our target is 5 millions.
PROFIT OBJECTIVES:
We are committed to earn 30% profit on sales in 1st year. For this purpose we
will reduce our cost and maximized our profit. Our company will commit to attain
our objectives and goals in defined time period. All the objectives and goals are
supposed to be a great challenge for us.
17
Key Issues
Market Competition
There is a sound competition in Shoes market. It is very difficult to entre into the
market with a new product in this lot of competition between STYLO and ECS. It
is a great issue for us.
Sound Brand Images of Our Competitors:
Each and everyone know about our competitor`s brand. People have lot of
awareness of their brands. Another great issue for us is that they have strong
brand image as compared to Elegant Shoes. It means we have to face a lot of
problems while entering in the market.
Heavy Promotion of Competitors:
Our competitors already made heavy promotion of their brands and products. To
compete our competitors we have to make a heavy promotion otherwise we fail
to achieve our objectives.
Permanent Customers:
Our competitors already have lot of customers. Those customers who believe in
our competitors and a good position in their mind. It is because our competitors
provide them the things that they want.
18
Marketing Strategy
Our marketing strategy is based on these three elements
Segmentation.
Targeting.
Positioning.
These three elements are defined in detail below
Segmentation:
We segmented the market on the following basis
Evaluating Market Segments:Segment Size and Growth:Segment Structural Attractiveness:Company Objective and Resources:Level Of Competition: Substitute Product: Power Of Buyers:-
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20
Targeting
After evaluating different segments, now we will must decide which and how
segments we will target.
A target market will consist of buyers who share common needs or
characteristics that we will decide to serve.
Undifferentiated Marketing:
We will not select undifferentiated marketing because we will not enter in the
market with one offer for all customers. In undifferentiated marketing the
difficulties arises in developing a product or brand that will satisfy all consumers.
The companies which select mass marketing often face trouble competing with
more focused firms that do a better job of satisfying the needs of specific
segment and niches. Due to this we will not select undifferentiated or Mass
marketing.
Differentiated Marketing:
Using differentiated marketing strategy we will decide to target several market
segments and designs separate offer for each.
By offering product and marketing variations to segments, we will hope for higher
sales and a stronger position within each segment. We will develop stronger
position within several segments which will create more total sales than
undifferentiated marketing across all segments. We will satisfy the needs of each
segment according to their requirements and wants.
In differentiated marketing the cost of business also increases. It is so much
expensive to produce goods according to need of an individual segment. The
promotion costs also increases to give aware about product to segments
separately. But we are committed to achieve our market objective and especially
we want customer satisfaction. For this purpose we will select differentiated
marketing.
Concentrated Marketing:
We will not select concentrated marketing because we have so enough
resources to meet the needs of an individual segment. Through selecting
concentrated marketing segment we will not achieve our objectives.
21
Local Marketing:
We also select Local Marketing to satisfy the needs and wants of local customers
groups, cities, neighborhoods, and even specific stores. We will do Local
Marketing with differentiated marketing.
Company Resources
The degree of product variability
Product life cycle stage
Market variability
Competitors marketing strategies
1. Product Differentiation:
Form:
Our product is shoes which is used for wearing in normal life. In our promotion
we will focus on product differentiation. Through our promotion we will tell our
customers main differences of our product from our competitors. We have a shoe
in the market which is a multi purpose.
Performance Quality:
We made the best quality product its because it is a new product and also for
getting more and more response, and to gain the best level of goodwill in
Faisalabad. It is a valuable shoes for females living in Faisalabad. The standard
of shoes is quiet match with the high level of Shoes
Durability:
22
Our product is completely durable but we give our customer 4 month warranty. .
2. Service Differentiation:
Customer Consulting:
We will arrange a customer consulting program which will be telecast on some
well known TV channel. Through this program we consult with our customer and
ask some questions regarding our product. We will try to solve the problems of
our customers.
3. Personnel Differentiation:
Companies can gain strong competitive advantage through having better trained
people. Our Brand will have an edge over its competitors in the personnel
differentiation because its personnel have competence to serve its customers,
are friendly, respectful with its customers. The personnel performance is credible
because of their commitment with the customer.
Positioning Statements:
Save your moments and enjoy your moments
Make your life so easy and comfortable
Level of Positioning:
Basically there are three level of positioning through which we will position our
products in the customers minds. For positioning of our product we will use these
three levels.
1- Positioning by Attributes
2- Positioning by Benefits
3- Positioning by Values
Positioning by Attributes:We will position our product on the basis of attributes and features of our product.
We will focus on attributes and features of Elegant shoes which it contains.
Through our positioning we will try to set and fix the features of Elegant shoes in
the minds of our customers. In positioning we will focus more on the features and
attributes of our product.
Positioning by Benefits:
We will also focus on the benefits of the product when we will position our
product. Through positioning we will tell our customers how many benefits they
can get from our product. Our product has main benefit that it is a multi purpose
product which we will target in positioning of our product.
Positioning by Values:
23
We will also position our product on the basis of customer values. Like this, If you
want to look gorgeous than use Elegant shoes.
Reason:
Our product lies in FMCG category; due to this our main focus will be on two
levels, Attributes and Benefits. For FMCG, these two levels are very beneficial.
We will talk on values but little bit, because in FMCG category value is not
concerned more. FMCG category is lying in convenient goods, in this type of
goods values have not so enough weight age. Values are mostly concerned in
shopping goods and special goods. So due to this our main focus will be on two
levels Positioning by Attributes and Positioning by Benefits.
24
PRICING
Price is amount of money which we have charge from our customers in return.
FACTORS TO CONSIDER WHEN SETTING PRICE:
During setting the price we have consider these factors.
1-Internal Factors
2-External factors
1. INTERNAL FACTORS:
During setting the price we have first consider internal factors, like
Marketing objectives
Marketing mix strategies
Cost
Organizational consideration
MARKETING OBJECTIVES:
When we have set the price of our product then from internal factors we have
consider the following factors.
Survival
Current profit maximization
Market share leadership
Product quality leadership
MARKETING MIX STRATEGIES:
We have carefully coordinate price with other marketing mix elements. We have
used target costing to support product positioning strategies based on price.
COST:
During setting the price we have access the cost, variable cost, fixed cost and
total cost.
ORGANIZATIONAL CONSIDERATION:
We will created price setting department which have set the prices.
2. EXTERNAL FACTORS:
After considering the internal factors we will access the some external factors as,
1-Nature of market and demand
2-Competitive costs, prices and offers
25
PRICING APPROACH
VALUE BASED PRICING:
We have choose value base pricing, we have charge fairly low price for a high
offering. Value pricing says that the price should represent a high-value offer to
consumers. Value based pricing uses buyers perception of value, not the seller
cost as the key to pricing.
We set its target price based on the customer perceptions of the product value.
The targeted value and price then drive decisions about product and what cost
can be incurred. As a result, pricing begins with analyzing consumer needs and
value perceptions, and price is set to match consumer perceived value.
Value pricing is not a matter of simply setting lower prices on ones
products compared to competitors. A matter of re-engineering the companys
operations to become a low- cost producer without sacrificing quality, and
lowering prices significantly to attract a large number of value-conscious
customers.
26
REASON
During the past decades, marketers have noted a fundamental shift in consumer
attitude toward price and quality. Many companies have changed their pricing
approaches to bring them into line with changing economic conditions and
consumer price perceptions. More and more marketers have adopted value
based pricing strategies, offering the just right combination of quality and good
service at fair price. Due to this changing economic environment we will choose
Value Based Pricing.
Break Even:
It is the point where we will cover our total revenue and our total cost in terms of
units and volume. It can be verified by the following formula
Break Even Volume = Fixed Cost / Price Variable Cost
We will struggle to get our break even point to cover our cost in terms of units
and sales.
Price in Rs
500
750
Pricing Objectives
There are many general pricing objectives which include survival, current profit
maximization, market share leadership, product quality leadership and
relationship building. From these objectives we will select two pricing objectives
which are very clear
1-Market Share Leadership
2-Product Quality Leadership
Market Share Leadership
Within this price we want to capture great market share. Our product price is
reasonable. It is not too much expensive. People of middle class easily afford its
price. We set such normal price of our product because we want to capture
market share. Through this price we will capture the market share.
27
28
29
30
Action Program:
Here we are showing the action plan which will guide us in performing our
actions
Actiities
Aug Sep
Oct
Nov
Dec
Jan
Feb
Mar
Launch
Elegant Shoes
promotion
Outlets
Sponsor
sports
31
July
Explanation:
After making the plan of Elegant shoes, we will make its Action program that how
we will perform our activities. In Action Program we will implement our marketing
strategies. We will assign duties to each employee regarding his specialization.
Promotional team will start its work of promotion. Our top management will
handle each department. Our main Head office will be in Faisalabad, our CEO,s
office will be in Faisalabad.
Launching Time:
We will launch Elegant shoes in the summer season.
Promotion:
We will promote our product before launching and we will promote it whole the
year.
32
General perception about shoes is that these are not very much durable.
OPPORTUNITIES:
33
THREAT:
by advertise more and more to get the best positioning level in the minds
of the general public. If company create a strong brand image then it is
very easy to remove the weak point
Second things are threats that our competitors are strong. They have
strong brand image. The company has to make the Quality level, Design,
Packaging, and label of Elegant shoes same like its competitors. We do
not mean to same like that but there will be a slight difference. Such like
the design of shoes have a very light difference, Packaging is of same
color, and label is with the same text type.
34
Division of Resources:
Total Investment
Fixed cost
10 million
66 lack 75 thousand
o Land + machinery
53 lack
1 lack 20 thousand
Variable cost
Raw material
Adv. Cost
5 lack
2 lack 50 thousand
22 lack 50 thousand
1.5 million
35
Budgeting
Budgets:
Expected Income Statement
Marvels & Co
PARTICULARS
Rs
SALES expected
11950000
600,000
Sales discount
179250
Net sales
11,170,750
96, 00,000
Gross profit
1570750
Tax @ 16%
251320
1319430
36
Milestones
Mile Stone
Start date
End Date
Manager
Department
Marketing
24/12/2010
24/01/2011
Abaid-ul-Rehman
Marketing
08/01/2011
18/01/2011
Kiran Noor
Marketing
07/01/2011
22/01/2011
Abaid-ul-Rehman
Marketing
12/01/2011
10/02/2011
Outside firm
Marketing
Plan
completion
Website
completion
Advertising
Campaign1
Advertising
campaign2
37
References:
Sir Farooq Jamal
(NTU Faisalabad)
Philip Kotler
(Principle Of Marketing)
Journal of Marketing
Journal of Advertisement
McKinney Quarterly
Websites:
www.mickinsey.com
www.wikipedia.com
www. ecsehsan.com
www.styloshoes.com
Survey from different people
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