MIS Project Example 2

System Analysis and Design
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TABLE OF CONTENTS
Chapter 1
1.0
Introduction
1.1
Scope
1.2
Objective
1.3
Preliminary investigation
1.4
Fact finding techniques
1.4.1
Interviews
1.4.2
Summary of Interviews
1.4.3
Surveys
1.4.4
Summary of Surveys
1.5
Problems of the current system
1.6
Proposed solutions to the problems
1.6
Benefits of the proposed system
1.7
Conclusion
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Chapter 2
2.0
Feasibility
2.1
Technical Feasibility
2.1.1
Hardware
2.1.2
Software
2.1.3
Machines
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1

2.2
2.2.1
2.3
2.3.1
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.5
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Operational Feasibility
PIECES
Schedule feasibility
Task Description
Economic Feasibility
Cost-Benefits Analysis
Pay Back Analysis
Pay Back Analysis Graph
Explanation of Pay Back Analysis
Return on Investment Analysis
Explanation of Return on Investment Analysis
Conclusion
Chapter 3
3.0
Data Flow Diagrams
3.1
Context Diagram
3.1.1
Explanation of Context Diagram
3.2
Level 0 Diagram
3.2.1
Explanation of Level 0
3.3
Level 1 Diagram
3.3.1
Explanation of Level 1
3.4
Data Dictionary
3.4.1
Data Flows
3.4.3
Data Store
3.4.4
Processes
3.4.5
Entities
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Chapter 4
4.0
Sun Video Corporations Logo
4.1
Main Menu
4.2
Customer
4.3
Video Return
4.4
New Customer Registration
4.5
Customer Payment Details
4.6
Database Tables
4.6.1
Rent a Video Table
4.6.2
Payment Details Table
4.6.3
Customer Table
4.6.4
Video Returned Table
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Chapter 5
5.0
Gantt Chart
5.1
Conclusion
5.2
Reference
5.3
Appendix
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ACKNOWLEDGEMENT
In the beginning we would like to thank our GOD, the most merciful and beneficent, for
giving us the strength to complete this project with full determination.
My special thanks to my course instructor, Mrs. Ambreen Ahmed, without her help and
guidance we would not have been able to complete the report up to the mark and as well
if it was not for her support in the field of Microsoft acsses i dont think we would be
able to present the screen shots in a appropriate way.
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INTRODUCTION
This case study is about a video shop whose name us Sun Video Corporation. It has
expertise in video rental business. Their plan is to have a series of stores scattered
strategically around a metropolitan area. As being expertise in the video rental business
they offer great deal for their customer and provide a competitive edge for their
competitors. In this case we are required to do the work of the system analyst and go
through each process which the system analyst performs.
SCOPE
As all of you know that as the world is advancing the need for new system have increased
in every organization old systems are being replaced by new system, the reason behind
this is that the organization demands excellent quality work more profit to be earned in
short term and to gain more market share as quick as they can and to kick their
competitors out of the market. New system is:
User Friendly
More Efficient
They provide you with the latest security (I.E Fire Wall)
U can use internet proving you with the better speed and quality so you could
send and receive important e-mails
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As mentioned above that what the new system does, our prime target is to create a
new and reliable system for Sun Video Corporation as it is offering many facilities to
its customers and it is proving a competitive edge.
OBJECTIVE
My objective is to make useful and user friendly system, so that non technical person can
also under stand it. It is easy for the company to use the system, providing the system that
would be designed for the company will consists of high security software (zone alarm
version 9) so that no hacker can break inside the system and stole data and installing
latest version of antivirus (I.E McAfee version 8.0) so the system is virus free and the
data is secured
PRELIMINARY INVESTIGATION
After receiving the request from Sun Video Corporation regarding their system our team
started its work with the very basic step that was searching for the problem by the method
of fact and finding techniques and gather the information regarding the problem that
was faced by the Sun Video Corporation.
FACT FINDING TECHNIQUES

This stage involves Interviews, conclusion, Survey, conclusion problem of the current
system, proposed solution to the problem of the current solution conclusion
Interviews
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This was the basic step taken by our team this main reason for conducting interview was
that we would know that what are the problem that the company is currently facing and
how is it affecting their business? Although taking interview is not an easy task but we
manage to do it some how.
Conclusion
As a part of our first step we conducted this session and went to various people like the
managing director the company, the sales manager, the cashier and asked them about the
problem that they were facing, so that the information that they provide us would be later
used on.
Surveys
The second step that our group took was going on to surveys of different famous and
large video stores in order to see what is the main reason behind their success in the
market and what type of system are they currently using ad what are the benefits that they
are getting out of it?
Conclusion of Survey
Conducting survey was successes as it gave answer to most of are questions. Are prime
target was achieve we gathered all the relevant information and the irrelevant information
was discarded.
Problems with the current system

1. The problem that was detected and was commonly seen in the answer of
interviews was that all the work was done manually,
2. There were a lot of records being generated on papers, which was very
insecure if any thing happened to the store all the records would be destroyed
and that would provide the company in a great loss,
3. No proper security arrangements every one was accessible to the personal
records of every individual customer.
4. No privacy.
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SOLUTION to the problems

After conducting the interviews and surveys it was observed that the company needed a
latest system, in order to improve its quality so there fore we came up with the new
system know as Video Rental System which was to use further to solve all the problems
of the users and the corporation.
Advantages of the system to be introduced

By introducing this system the company would be in safe hands due to the latest software
installed in the system which would prevent it from data hacking.
1. All the personal records would have right of privacy, as passwords can be easily
generated with the help of password manager guide which is an 8 user guide, user
friendly software which tells the user how to create a password and to use it.
2. It more reliable, Fast and user friendly.

3. It can generate automatic backup of each customer records. Incase the original
one is deleted the system can provide the user with the back up.
4. It would be sending automatic notifications to the user who have rented videos for
$50.
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5. It will contain software which will the user on which shelf on what location is the
particular video which the customer s looking for this will provide them with time
flexibility and the customer would also be satisfied with this service.
6. Introducing this software would facilitate new customer enrolling and renting
movies from Sunny Videos that will make them enjoy high profit.
CONCULSION
After performing the necessary steps it was founded that sunny videos manual way of
working was more time consuming and it was not efficient to work with this system
as no privacy right were available. Being the system analyst it was decided that it is
necessary to introduce a new system for Sunny Video which is know as Sunny rental
Video
FEASIBILITY
Feasibility report means to identify the problem and summarizing the complete
objectives. It also creates broad data for the management team that would decide by
looking at the objects whether to move on the new phase or not. There are 4 types of
feasibility report which are mentioned below:
1. Technical
2. Operational
3. Economical
4. Schedule
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Technological or Technical feasibility

Under this process the (IT) company determines weather the company has technological
resources to compose or purchase the system. Thus we figured the technical feasibility
report; we came to know the system which is proposed to the Sun Cooperation can be
operated easily. The system replace the manually work and transform all the manually
data in to computerize form .which would augment productivity. Training sessions are
required for the employees to educate them to excel to the newly proposed system and to
further understand and use the built in software that are inside the system to prevent their
company from suffering great losses.
Operational feasibility
Operational feasibility helps to crack business problems and provide opportunities to
business .Our system would help users to use the system effortlessly, thus eliminating the
paper work. Through data entry the system would cradle all the records of the customers
and hence the transactions made by sun video can be seen through any interface of sun
video. Through this all the customers record would be maintain properly without fuss. It
would show all the records of payment received, due dates, and pending payments. This
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system would be user- friendly which would enable employees to learn and operate the
system fester achieving productive results.
Pieces framework
Pieces stands for Performance, Information, Economy, Control, Efficiency, Services
Pieces has merely 6 points.
Performance
The currant system is not that fast and efficient which waste sundry time in paper work
even after that the transactions of the customers are not recorded properly thus arising
conflicts between management and employees and customers .Thus performance is
effected, through new system the whole thing would be computerized and the task would
be done rapidly hence augmenting performance levels.
Information
The system will have its own data base through it the company can look and see all the
transactions of the customers thus having information about all it customers .
Economy
The system would be computerized, user friendly thus it would enhance productivity,
thus making the project economically strong. Perishing manually work thus codifying
and organizing the data of the customers properly. It would reduce the more workers, thus
cutting down the expanses and saving more money.
Control
Top management would have charge to control the system, thus it would decrease
pilfering , providing security . Thus every employee would have limited excess.
Efficiency
The system would be computerizes all over thus it would coup with all sinecures like data
entry, customer information, billing information resulting efficiency among employees
eventually satisfying customers .
Services
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Our company would provide augment product or system thus in future if the sun
cooperation needs to have new tools we would provide them. Thus upgrading the system.
Schedule Feasibility.
Is that feasibility under which our company will meet its deadlines, and task to gratify
them? Under it we have set targets to finish what activity on which time.
Task completing dates
Feasibility report would be done in 3 days including technical, economical,

operational, schedule.
Pieces framework would be done in 4 days which would include performance,

information, economy, control, efficiency and services.
Investigation of (PI) will be done in 2days
Requirements of users will be done in 2.5 days
Analysis of system needs would be done in 4days
Development and documenting the software would take 8days
Cost benefit analysis would be done in 2days
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Payback analysis would be done in 1 day
All the diagrams e.g. pert chart, data flow, level zero diagrams would be done in
5days
Level 1 diagram would be done in 3days
Data store would be made in 1 day
All Entities software would be done in 4 days
Making of screenshots in 2 days
Economical Feasibility
Under this feasibility we analysis weather benefits in making the new system are
more then the development cost. Is it profitable to take the task and make it? Will it
going to provide any benefits to the organization.
COST-BENEFIT ANALYSIS
Economic feasibility is performed by doing the cost-benefit analysis, which is the
process of identifying the financial benefits and costs associated with the
development of the project.
The evaluation of our project is being done on the following strategies
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PAYBACK ANALYSIS
It is the process in which the organization identifies the time period in which the
system would pay back for itself.
The costs in the development of this project and the profits attained are shown below:
Cumulative
Year
0
1
2
3
4
5
6
7
8
9
10
Cost
50,000
20,000
18,000
14,000
17,000
19,000
21,000
23,500
25,000
25,000
27,000
cost
50,000
70,000
98,000
112,000
129,000
148,000
169,000
192,500
217,500
242,500
269,500
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Cumulative
Benefits
2,500
10,000
20,000
25,000
35,000
50,000
52,000
55,000
60,000
62,000
65,000
benefits
2,500
12,500
32,500
57,500
92,500
142,500
194,500
249,500
309,500
371,500
436,500
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PAYBACK ANALYSIS GRAPH
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EXPLAINATION OF PAYBACK ANALYSIS

This graph was made on Microsoft Excel which helped in analyzing By the looking at the
above payback analysis graph it could be easily concluded that the system would payback
for itself in the 6th year after its development.
RETURN ON INVESTMENT(ROI) ANALYSIS
ROI= (Total benefits Total costs) / Total costs

ROI= (436,500 - 269,500) / 269,500
ROI= 167,000 / 269,500
ROI= 0.61
EXPLAINATION OF ROI
According to the workings of the ROI the organization is getting 61% return on its
investment.
CONCLUSION
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After performing different steps of feasibility it was concluded that our software is
feasible and easy to use for the company. Now we decided to move on to the design
phase.
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DATA FLOW DIAGRAMS

Data flow is known as a geographical figure of the data. DFD denotes the process which
takes place in a system .it even shows how data evolve around through an information
system.
CONTEXT DIAGRAM
EXPLANATION OF CONTEXT DIAGRAM

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The diagram says that the customers would interact with the system and it would show
his/her id, it would include whose payments are outstanding, whose payment are done,
whose videos are due. The new customer has to fill the form to avail membership for the
sun video. System would generate reports and management would be accountable to see
the report of the whole report... The accounts department would send cash which would
received by customers.
EXPLANATION OF LEVEL 0 DATA FLOW DIAGRAM
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This diagram was made by using viso .In this case the when the customer will give there
id, the system would show customer payments, dues, etc. Accounts deportment sends
cash. Customer record shows rental information to compose a report. Which would give
to the management of the sun video. This system have information when the video is
rented then its receipt is made and passed to the customers. Payment which are which are
received from the accounts department is updated in customers records. If the customers
comes to the bonus level those customers details are forwarded to the accounts
department which generates motley or yearly schemes or bonus letters for those desire
customers.
LEVEL 0 DATA FLOW DIAGRAM
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LEVEL 1 DATA FLOW DIAGRAM
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EXPLANATION OF LEVEL 1 DATA FLOW DIAGRAM

In level 1 Data Flow Diagram, Customer Rental Record which is a data store sends
customers yearly details to the Create Yearly Bonus Letter. It advances to Free Coupons
Process which generates free coupons for the customer and both the items bonus letter
and free coupon goes to Create Customer Certificate. These three items that are coupons,
letter and certificate are sent directly to the customer.
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DATA DICTONARY
Date dictionary is just like a dictionary which contains meanings of words,
Data dictionary is made by the analysis to keep track and record of the
information and thus it could be use further in future if required changes
in the system. Data dictionary contains the meanings of words which are used
in the system and data flow diagrams. It helps to
Deplete redundancy
Compose data flow in a constructive manner
Provide aid on data stored files and save it
Create deductive data flow processes
the data dictionary for this project is given below
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Data Flows
Name
: customer details
Description
: details of new customers
Source
Destination
: customer
: add customer
Data Structure: customer name + address + telephone.
Name
: customer details
Description
: details of new customers
Source
: add customer
Destination
: customer rental records
Data Structure: customer name + customer id + address +

telephone number.
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Name
: customer info
Description
: update customer rental records
Source
: video return
Destination
: customer rental records
Data Structure: customer name + customer id + address +

telephone number + returned videos
Name
: customer/Video ID
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Description
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: identification of customer and video
Source
: customer
Destination
: video return
Data Structure: customer name + address + telephone +

identification code.
Name
: video info
Description
: video rental information
Source
: video return
Destination
: video rental record
Data Structure: available videos list + video returned
Name
: payment/dues
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Description
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: details of payments
Source
: customer
Destination
: payment received
Data Structure: amount of payment + mode of payment

+customer ID.
Name
: receipt
Description
: receipt of the payment made
Source
: receipt generation
Destination
: customer
Data Structure: customer ID + amount paid
Name
: customer info
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Description
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: updates the rental records
Source
: customer rental record
Destination
Data Structure: amount owed + customer ID
Name
: payment received update
Description
: receipt of the payment made
Source
: payment received
Destination
Data Structure: amount paid + balances if any left + customer ID.
Name
: cash
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Description
: payment being paid
Source
: accounts
Destination
: payment received
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Data Structure: amount paid + customer ID.
Name
: customer rental info
Description
: details about customers
Source
Destination
: create yearly free coupons.
Data Structure: ID + code+ name + rent paid + type of video issued.
Name

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Description
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: details about customers
Source
Destination
: create monthly letter discount coupon
Data Structure: ID + code+ name + rent paid + type of video rented.
Name
: rental info
Description
: details about the movies rented
Source
: rental record
Destination
: produce customer rental report
Data Structure: customer name + ID + rent paid.
Name
: report
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Description
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: details about the customers and the videos
Source
: produce customer rental report
Destination
: management
Data Structure: customer name + movies rented
Name
: monthly coupon letter
Description
: certificates provided to customers
Source
Destination
: customer
Data Structure: customer name + Customer ID
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Name
: yearly coupon letter
Description
: certificate issued yearly
Source
: create yearly free coupon
Destination
: customer
Data Structure: customer name + ID
Data Store
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Name
Description
Input Data Flow
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: all the details of a customer
: customer details
Payment received update
Customer info
Output Data Flow

Rental info
Data Structure
: customers name + customer ids + addresses +

telephone numbers + movies rented + amount
balances + amount paid
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Name
Description
Input Data Flow
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: video rental record

: all the details of videos
: customer details
Payment received update
Customer info
Output Data Flow

Rental info
Data Structure
: customers name + customer ids + addresses +

telephone numbers + movies rented + amount
balances + amount paid
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Processes
Name
: add customer
Description
: registering new customers
Input Data Flow
: customer details
Output Data Flow
: customer details
Process Specification: receives customer details

verifies new customers
sends customer rental card to customer and new
customer info to customer record
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Name
: video rental
Description
: manages the renting process
Input Data Flow
: customer/video ID
Output Data Flow
: video info
customer info
Process Specification: checks request and issue videos

sends out rental info
Name
: payment received
Description
: recording cash transactions
Input Data Flow
: payment/dues
cash
Output Data Flow : payment received update

Process Specification: takes in the payments.
Name
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Description
: makes receipts
Input Data Flow
: customer info
Output Data Flow
: receipt
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Process Specification: takes in payment info and sends the receipt generated to
the customer
Name
Description
: produces monthly reports
Input Data Flow
Output Data Flow
: monthly coupon letter
Process Specification: checks in customer final details and sends monthly

coupons to various customers
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Name
: create yearly free movie coupon
Description
: produces yearly reports
Input Data Flow
Output Data Flow
: yearly coupon letter
Process Specification: checks in customer final details and sends yearly

coupons to various customers
Name
: produce report
Description
: makes final reports
Input Data Flow
: rental info
Video rental info
Output Data Flow
: report
Process Specification: takes in info about customer and videos and send the
info to the management.
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Name
Description
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: Customer
: people wanting to rent video
Input Data Flow: receipts

monthly coupon letter
yearly coupon letter
Output Data Flow: customer details
customer/video ID
payment/dues
Name
: accounts dept
Description
: manages all the finance of the organization and the system
Input Data Flow: Cash

Output Data Flow: ---
Name
: management
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Description
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: manages the organization and the system
Input Data Flow: management report

Output Data Flow: ---
Screen Shots
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Our logo
This logo was designed with the help of adobe photo shop to provide a good
look for the system
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Main Screen:
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Video RENTAL FORM:
This form shows the video id and the customer id that what particular movie has been
issued by a particular customer
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Video RETURN FORM:
This form tells that whether the VCD that was issued by the customer has been returned
on the due date or not if not how much fine he has to pay for getting delayed.
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VCD/DVD DISCRIPTION FORM:
This tell the customer that the movie they are looking for in what category is it available
for (e.g in DVD or VCD)
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NEW CUSTOMER ID FORM:
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This is a plain form for a new customer to get enroll for the membership and start using
sun videos services.
Table:
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This table shows the amount of customer that have been enrolled to use the services of
Sun Videos
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Bonus Table:
This table tells about how many customers have been enrolled in the bonus scheme
introduced by sun videos corporation.
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Rent a Video:
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This table shows that how man customer have taken the videos on rent.
Payment Mode
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This table shows that the fine that a particular customer has to pay when he extends his
return date and the video is over due
Reports
Customer:
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Video Rental:
Video Returned:
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This shows how many movies have been returned by the customer plus it is
also showing the fine that if a customer gets late how much does he has to pay
Gantt Chart
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This chart is made before starting the actual work. This helps us to plan each and every
thing and go about it according to time and days
Conclusion
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After putting hard effort on the designated proposal assigned by the Sun Videos
corporation it gives me and my group the honor that the making of the new system
was a complete success which in future will them to solve their problem, as new hard
ware and software are being installed in the system and it is user friendly nd is easy
for the management to understand .
REFERENCES
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Reference By Book:
Kendall.J,(1999), System Analysis and Design, 4th edition, Prentice Hall
International,
Cashman.T, (2001), System Analysis and Design, Course Technology.
APPENDIX
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TASK SHEET
Members
Work Division
1. Bilal Mubashir
Context diagram, level 0, level 1, Gantt

chart. economic feasibility, designing the
system
2. Mohsin Wahid
Context diagram, level 0, level 1,

Feasibility
3. Usman Saleem
Introduction, technical feasibility,

operational feasibility, schedule feasibility.
fact finding techniques, economic
feasibility, data dictionary.
4. Shoaib Mirza
Technical feasibility, operational

feasibility, schedule feasibility.
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MIS Project Example 2

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System Analysis and Design

System Analysis and Design

System Analysis and Design

System Analysis and Design

System Analysis and Design

System Analysis and Design

FACT FINDING TECHNIQUES

System Analysis and Design

Problems with the current system

System Analysis and Design

SOLUTION to the problems

Advantages of the system to be introduced

2. It more reliable, Fast and user friendly.

System Analysis and Design

System Analysis and Design

Technological or Technical feasibility

System Analysis and Design

System Analysis and Design

Task completing dates

Feasibility report would be done in 3 days including technical, economical,

Pieces framework would be done in 4 days which would include performance,

Investigation of (PI) will be done in 2days

Requirements of users will be done in 2.5 days

Analysis of system needs would be done in 4days

Development and documenting the software would take 8days

Cost benefit analysis would be done in 2days

System Analysis and Design

Payback analysis would be done in 1 day

Level 1 diagram would be done in 3days

Data store would be made in 1 day

All Entities software would be done in 4 days

Making of screenshots in 2 days

System Analysis and Design

System Analysis and Design

PAYBACK ANALYSIS GRAPH

System Analysis and Design

EXPLAINATION OF PAYBACK ANALYSIS

RETURN ON INVESTMENT(ROI) ANALYSIS

ROI= (Total benefits Total costs) / Total costs

System Analysis and Design

System Analysis and Design

DATA FLOW DIAGRAMS

EXPLANATION OF CONTEXT DIAGRAM

System Analysis and Design

EXPLANATION OF LEVEL 0 DATA FLOW DIAGRAM

System Analysis and Design

LEVEL 0 DATA FLOW DIAGRAM

System Analysis and Design

LEVEL 1 DATA FLOW DIAGRAM

System Analysis and Design

EXPLANATION OF LEVEL 1 DATA FLOW DIAGRAM

System Analysis and Design

Compose data flow in a constructive manner

Provide aid on data stored files and save it

Create deductive data flow processes

the data dictionary for this project is given below

System Analysis and Design

: details of new customers

Data Structure: customer name + address + telephone.

: details of new customers

: customer rental records

Data Structure: customer name + customer id + address +

System Analysis and Design

: update customer rental records