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Please check any of the following items that are being sent in with the Laptop PC. Please include size where appropriate.
Hard Drive Size: __________ GB.
Please review hard drive Re-image / Replacement warnings above.
Wireless Device
Additional Memory
Power cord
Battery
AC Adapter
Other(s)
PASSWORDS:
To accurately diagnose problems and completely test your machine, technicians need to access the Operating System. Without
access to the Operating System, your machine can not be fully tested after the repair. Please remove your passwords or include them
below prior to shipping the machine into the Repair Center. If there are passwords on the machine we will bypass the passwords unless
you check the box below.
I do NOT authorize Lenovo to bypass passwords on my machine for the purposes of diagnosing, repairing and testing. I understand
that if Lenovo cant access the Operating System, the machine may not be completely repaired or could be returned unrepaired.
Remember: Passwords are case sensitive and may include numbers and characters. Please print clearly.
Power On Password: __________________ Hard Drive Password: ___________________ BIOS Password: ______________
Supervisor Password: __________________ Operating System Password: ______________________
USA Customers:
Lenovo Authorized Service Center
4051 N. Hwy 121 Suite 100
Grapevine, TX 76051
CANADA Customers:
Lenovo Authorized Service Center
1954 Main Street West
North Bay ON P1B 8G5
SHIPPING NOTE:
If we havent received your machine at the Repair Center within 30 days, the case will be automatically closed. If you still wish to
send your machine in for repair, a new case will have to be opened by calling into the Contact Center. 1-877-4LENOVO (1-877-453-6686)
Lenovo Inventory Control Sheet V.11
Please cut off the slip with the applicable shipping information below and affix it to the outside of the shipping carton.
Remember to include the Inventory Control Sheet inside the shipping carton along with your PC.
_For_USA________________________________________________________________
From:
______________________________
____________________________________
____________________________________
Send to:
_For_Canada_____________________________________________________________
From:
______________________________
____________________________________
____________________________________
Send to:
STEP 1: Press and hold the Ctrl key on your keyboard and click the link below OR copy the link directly into your internet
browser:
http://support.lenovo.com/en_US/product-service/depot-status/IdeaLookup.page
STEP 2: Enter the Case ID/Service Request number in the space provided and click Submit.