STEPHEN ANDREW APORTA

(703) 599-0673

saporta@emergenceconsultinginc.com

PROFESSIONAL SUMMARY
Seasoned business management professional with experience leading business transformation initiatives for
private and public sector organizations, focusing in the areas of strategic advisory, methodology implementation,
process re-engineering, and IT transformation. Have worked with organizations transitioning from Waterfall to
Agile / Scrum methodology, having trained in Scrum and Agile methods and applied them both in a variety of
roles. Successfully executed goals as Leader and Coach of teams, as a Scrum Master certified Business
Requirements Lead of multidisciplinary Agile / Scrum teams and as a Process Lead of Agile open source
platform development teams.

PROFESSIONAL EXPERIENCE
Emergence Consulting, Alexandria, VA
Director
Select Projects Include:

Sept 2008 Present

Agile Development and User Stories for the United States Citizenship and Immigration Services
(USCIS), Department of Homeland Security; Transformation Project (IBM Prime)
Retained by IBM as a Senior Business Process Re-engineering Specialist for a second major release of
the USCIS Electronic Immigration System (ELIS), utilizing an open source platform and Agile / Scrum
implementation methods.
Managed the review and drafting of future release user stories within agile teams and interfaced with
development teams during daily stand up meetings of current release sprints, backlog refinement, sprint
planning, story sizing, sprint review, and retrospectives.
Managed optimization of the case management lifecycle model incorporating future functionality
requirements.
Facilitated external communication with stakeholders and other scrum teams.
Project Leader for Nextel International (NII), Nextel do Brazil 3G Deployment, Sao Paulo, Brazil
Retained as a Project Leader for NIIs 250-person 3G network deployment team war room.
Utilized Agile / Scrum Master role to assist in the execution of strategy and reporting to C level executives.
Implemented hybrid Agile / Scrum methodology with daily standups and multidisciplinary teams for tackling
daily deployment issues, velocity assessments and implementation technical debt.
Served as Coach / Mentor for new hires of the deployment management team.
Business Process Re-engineering for the United States Citizenship and Immigration Services (USCIS),
Department of Homeland Security; Transformation Project (IBM Prime)
Retained by IBM as a Senior Business Process Re-engineering Specialist for the first release of the
USCIS Electronic Immigration System (ELIS).
Led National Security business process documentation sessions with team of 14, including client SMEs.
Business Requirements Lead for three scrum teams during the transition from waterfall methodology to a
hybrid Agile / Scrum model. First major release successfully deployed.
Worked with Product Owner on backlog refinement.
Strategic Management of Carpet Ones (Subsidiary of CCA Global Partners) Insurance Restoration and
Catastrophic Damage Division
Retained as the division Senior Manager / Advisor to build the catastrophic damage division.
Led the drafting and implementation of all business strategy, processes and technology requirements.
Managed team of 7 managers and 30 staff, which serviced of over 3500 policyholders of major insurance
carriers (State Farm, USAA, Farmers, Allstate, Encompass and Firemans Fund).
Awarded by CCA for successful planning, management, execution and financial performance.
Carpet One Home & Floor (subsidiary of CCA Global Partners)
June 2001 Aug 2008
Senior Manager / Advisor
Member of 4 person executive strategy team whose direction increased revenue by over 250%.

Implemented CRM tool Xactware, enabling B2B communication with insurance carriers and agents. Efforts
included requirements, design, testing, and rollout consistent with RAD methodology.
Coached executive staff on strategy and decision-making relating to IT transformation.
Managed development of processes and position agreements for the implementation of ERP software Dancik.
Managed operations team of 11 staff in the execution of strategic initiatives that resulted in reducing losses
and the expansion of product and services offerings.

Cremades & Associates, Consulting Services, Buenos Aires, Argentina

June 1999 May 2001
Manager
Managed team of 7 consultants and lawyers.
Managed US$8 million seed venture fund Digital Investments; evaluated investment candidates and advised
entrepreneurs on business plans, business model development and performance metrics.
Interim CFO for an Argentine Satellite Television Channel COM2 TV.
Accenture, Process and Financial Services Group, Buenos Aires, Argentina
Feb 1998 May 1999
Senior Consultant
Program Manager for a 60 person project with MasterCard; managed analysis of high level as is processes
documenting the interaction between merchants, cardholders, clearing, and MasterCard. Project plan called
for the implementation of SAP, First Data payment system solutions and BASE24 EFT system.
Evaluated Banco de Galicias IT platform for the eventual implementation of SAP.
Led high-level as is process mapping and design of to be processes as part of an ERP SAP Treasury
implementation project for the Argentine National Petroleum Company (YPF).
PriceWaterhouseCoopers, Corporate Finance and Privatization, Rosslyn, VA
June 1996 Feb 1998
Consultant
Created and audited cost models of ground and air delivery business lines of USPS.
Audited USPS mail center process performance in California.
Developed financial models and project budgets for USAID Privatization & Development projects.

EDUCATION
BA, Economics, University of Virginia, May 1996; Concentration in Environmental Science

LANGUAGES
English Fluent; Spanish Fluent; Brazilian Portuguese Proficient

TOOLS & CERTIFICATIONS

Security Clearance through DHS
Certified Scrum Master (CSM) cPrime
Applying Organizational Change and Leadership
to Agile Transformations cPrime
Agile Principles (via DHS)
Records Management (via DHS)
Design Thinking (via Meetup.com)
APICS Training
Valuation Models
Cash Flow Management
Risk Management
PMP cPrime (in process)
PMI Agile Certified Practitioner (in process)
Kanban (self study)
XP
TDD

Rally Agile Software

Nokia Siemens Networks IPM
MS SharePoint
MS Visio
MS Project
WebSphere Business Modeler
IBM Rational Tools
SAP Treasury
Xactware
Dancik
Base 24
Lotus Notes