Beruflich Dokumente
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Summary.
This page lists the numeric error codes produced by HP LaserJet P4014,
P4015 and P4515 printers. Errors and remedies are given briefly here and
linked to more extensive pages.
HP uses the same general set of error codes across the entire "LaserJet"
range, so much of what is said here will apply more widely. For a more
generic presentation see this page.
11.xx INTERNAL CLOCK ERROR - The printer's real time clock is wrong.
The prompt appears when the printer is turned on
11.02 = dead real-time clock. The clock chip or associated circuitry has
failed. It could be the crystal or the clock chip, either way it is likely to
mean soldering work on surface-mount circuitry.
21 PAGE TOO COMPLEX -alternates with "To Continue Press OK" - not
enough memory. Either simplify the page (reduce resolution from 1200dpi
to 600 or 300 dpi), change print language (from PostScript to PCL) or
increase the memory by installing an expansion DIMM.
40 EIO X BAD TRANSMISSION "To Continue Press OK" EIO cards are
the slide-in communication modules in the back of printers. EIO bad
transmission could be the card, cabling, or a defective network switch?.
41.X ERROR This usually means that "a temporary printing error
occurred." For help press ?" Alternates with "41.X ERROR To continue
press OK". This error seems to have had several meanings with different
printers over time.
"50.1 FUSER ERROR" Fuser errors usually occur after printing many
thousand pages. The printer control panel shows a message like "50.1
FUSER ERROR". In all probability the fuser will need replacing which is
expensive.
50.2 Fuser Warm Up Service or fuser warm up timed out. When the
printer tried to heat the fuser the temperature measured by the thermistor
did not change sufficiently in the time allowed
50.3 Fuser Error Warm Up Service or Fuser Error High Temperature. The
fuser became hotter than expected.
50.4 Fuser Error Often said to be "fuser heater wire failure" (about 20 HP
service manuals use this phrase). Sometimes, however, it's fuser drive or
power unit error.
50.5 Inconsistent fuser (verify voltage model. Probably you just replaced
the fuser but have got the wrong one. The only other explanation might be
that the connectors aren't mating properly.
50.6 Fuser Error is one of those errors that HP don't seem to have fully
standardised. The HP manuals say 50.6 Open Fuser which isn't helpful
50.8 Lower Fuser Temperature (sub-thermistor). The 50.8 and 50.9 errors
are generated by fusers that have a secondary thermistor.
50.9 Fuser Error - High Fuser Temperature but from the secondary
thermistor
51.10 & 51.20 Laser error. P4014 series printers may also give this for
polygon motor errors.
52.1 & 52.2 are laser scanner errors. The service manual doesn't mention
these errors for the P4014 series so this may have been subsumed under
error 51 above.
53.00 & 53.01 etc. Memory Error, in firmware, onboard RAM or expansion
DIMM. Possibly some newly added memory is misseated or defective.
57.01, 57.03, 57.04, 57,05 and 57.07 errors are fan failure. There are four
fans in the printer and a fifth in the optional duplexer.
59.00, 59.20 and 59.40 errors are motor failures (as is 60.02). Drum motor
failures (59.40) may relate to a bad cartridge that is jamming the drum.