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F0 Error
Description:
Printer boots up to 59.F0 Error and is unable to print. This behavior may be caused by one
of the following two conditions:
Recommended Action:
Have the customer reseat the ITB and power-cycle the printer.
NOTE: If the problem persists, an HP Certified Technician should be dispatched
for further troubleshooting.
CAUTION: The following steps should only be performed by an HP Certified
Technician.
Inspect the ITB by taking the ITB completely out of the printer. Check to see if
the flag rotates when the white knob is turned. See the Figures below.
Test Sensor SR17. Perform the Manual Sensor Test. In order to run this test
successfully, make sure the Fuser, ITB, Cyan Cartridge, and Black cartridge are
removed. To run the Manual Sensor Test, follow these steps:
Observe the control panel for proper operation of the sensor. If the
value for sensor I does not change, the sensor will need to be
replaced. (Photo interrupter (SR17) - WG8-5696-000CN)
To replace SR17:
There is no need to replace the entire rear pre-exposure assembly (that contains SR17) if
the sensor is defective. Just order the sensor replacement component: Part Number WG85696-000CN, Photo interrupter. Then follow these steps to replace the sensor:
With your left hand, grab the sensor and tilt it back away from you until it pops
out of the front of its holder. Then tilt the sensor towards you to remove it from
Gently pull the sensor away from the attached cable to release it from the cable.
You may need a small screwdriver to assist in this step.
Attach the new sensor to the cable. You may need a small screwdriver to help
guide the cable into the sensor connector. Ensure the sensor connector and
cable is properly seated. See the Figure below.
Place the sensor back in the holder, angling the cabled end in first, until it is
properly seated in the holder.
The approximate time required to replace this sensor is 15 minutes.
Reinstall all removed components and retest.
NOTE: To exit the diagnostic, select EXIT DIAGNOSTICS and then press OK .
If the fuser motor is working properly, perform an ITB Contact/ Alienation Test :
NOTE: This test activates the fuser motor (M2) and primary transfer solenoid
(SL1) to cycle through the ITB alienation stages.
Defeat the right door safety switch (upper left area) by inserting a
stiff or folded piece of paper.
Defeat the right door logic switch (right side below fuser) by using
masking tape to hold switch down.
On the control panel, press the Home button, press the down arrow
to highlight the DIAGNOSTICS menu and press OK , select
COMPONENT TEST and press OK , and then select ITB Contact/
Alienation Test and press OK .
During the test, observe the alienation drive hub located above the
cyan cartridge.
If the test fails or the alienation drive hub does not rotate, replace
the fuser-drive assembly.
NOTE: To exit the diagnostic, select EXIT DIAGNOSTICS and then press OK .