Beruflich Dokumente
Kultur Dokumente
Division of labor - people and groups performing different jobs, ideally ones for which they are
skilled
Formal structure - the official structure, the way things are supposed to operate
See Table 8.1 for a full listing of what can be learned from an organization chart
Customer - groups jobs and activities that serve the same customers or clients
Cross functional teams are teams whose members come together from different functional
departments, to work on a common task.
Team structures use many permanent and temporary teams
Team structures use permanent and temporary cross-functional teams to improve lateral relations and
solve problems, projects, and for day-to-day tasks
See Figure 8.5 for a depiction of a team structure
A strategic alliance cooperation with other firms to pursue business activities of mutual interest
Assign responsibility
Grant authority
Create accountability
Empowerment is the process of giving people the freedom to contribute ideas, make decisions, show
initiative, and to do their jobs in the best possible ways
Organizations are becoming more horizontal and adaptive
A bureaucracy emphasizes formal authority, rules, order, fairness, and efficiency
Mechanistic designs are bureaucratic, using a centralized and vertical structure
Organic designs are adaptable using a decentralized and horizontal structure
Based on work of Burns and Stalker
Figure 8.7 depicts these two approaches