PROJECT REPORT ON

MIS AT DELL COMPUTERS

AS A PART OF
PARTIAL FULFULLMENT OF
MBA

SUBMITTED BY:
KRISHNA KEDIA

(012014008)

BATCH:
MBA 2014-16 (BLOCK-II)

MODULE:
MANAGEMENT INFORMATION SYSTEMS

MODULE LEADER:
MRS. RICHA AGARWAL

1|Page

ACKNOWLEDGEMENT
I take this opportunity to express my profound gratitude and deep regards to my guide (Mrs. Richa
Agarwal) for her exemplary guidance, monitoring and constant encouragement throughout the
project.
I am obliged to my batch mates for the valuable information provided by them in their respective
fields. I am grateful for their cooperation during the period of my assignment.

--Krishna Kedia

2|Page

TABLE OF CONTENTS

TOPIC

PAGE NO.

EXECUTIVE SUMMARY

INTRODUCTION TO MIS

6-8

Definition of MIS
Application of MIS
1. Strategy Support
2. Data Processing
3. MOB
Benefits of MIS
Core Competencies of MIS
Enhanced Supply Chain Management

INTRODUCTION TO DELL
ERP OF DELL

15-18

Uniting & Dispiriting Sales Force

Responding To Customers
Business Critical Results

DELL UPS SOFTWARE

10-14

Key Objectives
Reasons For Adopting This Approach
Critical Success Factors

KNOWLEDGE MANAGEMENT

Remote Monitoring & Control Of UPS

Products
Dell UPS Management Software
Components
Dell UPS Management Software
Features
Additional Advantages

3|Page

19-20

CONCLUSION

21

RECOMMENDATIONS

22

REFERENCES

23

PLAGIARISM REPORT

24

4|Page

EXECUTIVE SUMMARY

Dell has been a true American super-brand catering to the needs of more than 12% of the total
requirement of computer hardware and peripherals throughout the world. The company rose from
rags to riches through its unique strategies of serving the customers. Dell was one of the first MNCs
to adopt the concept of Just-In-Time Inventory Management System (JIT) and take to a whole new
level. The company also offers impeccable back-end customer service, ensuring that all of its
customers get what the company promises to deliver. However, it is not easy to such a customer
centric multi-national organization that operates in more than 80 nations globally. This is where
the Management Information System (MIS), that the company has employed, comes into play and
acts as a lubricant that ensures smooth and coordinated functioning of the all the operations. The
major operations that the company indulges itself into includes, Online Order Receiving, Inventory
Management, Knowledge Management, Logistics Management, and coordination with Suppliers
and Dealers. For each of the aforementioned tasks, the company employs certain information
management softwares that help it in efficient decision making and effective problem solving on
a daily basis. The company has also developed certain applications and softwares, in-house, which
are innate to the company, such as the UPS technology. Dell computers has been one of the first
organizations to use RFID system into its operations and functions. The company not only uses
such advanced MIS technology to generate revenue, but also to conduct various market researches,
employee development programs, investor protection and return schemes and CSR activities also.
Dell computers outshines all its competitors is making the optimum utilization of its MIS
resources. The company not only ensures self-development but also the development of other
marginal players in the market by offering them the same technical infrastructure under their
umbrella. Belonging to the IT sector is probably what makes Dell Computers so dexterous in using
its MIS and other IT resources and the company clearly tops the charts in this respect. Viewing the
current scenario, it can be said that if the company continues its trail on the same bath, it is bound
to have a very bright foreseeable future ahead.

5|Page

MANAGEMENT INFORMATION SYSTEM

DEFINITION: Management Information Systems (MIS) is the term given to the discipline
focused on the integration of computer systems with the aims and objectives on an organization.
The improvement and administration of data engineering instruments supports administrators and
the general workforce in performing any undertakings identified with the preparing of data. MIS
and business frameworks are particularly valuable in the gathering of business information and the
generation of reports to be utilized as apparatuses for choice making.
APPLICATIONS OF MIS
With computers being as ubiquitous as they are today, there's hardly any large business that does
not rely on excessive use of IT. However, there are several specific fields in which MIS has become
invaluable.
STRATEGY SUPPORT
While machines can't make business methods without anyone else's input they can aid
administration in understanding the impacts of their techniques, and help empower powerful
choice making. MIS frameworks can be utilized to change information into data helpful for choice
making. Machines can give money related proclamations and execution reports to support in the
arranging, observing and usage of technique. MIS frameworks give a significant capacity in that
they can gather into reasonable reports unmanageable volumes of information that would overall
be comprehensively pointless to leaders. By contemplating these reports leaders can distinguish
examples and patterns that would have stayed unseen if the crude information were counseled
physically. MIS frameworks can likewise utilize these crude information to run reenactments
theoretical situations that answer a scope of 'imagine a scenario in which' inquiries in regards to
adjustments in procedure. Case in point, MIS frameworks can give forecasts about the impact on
deals that a change in value would have on an item. These Decision Support Systems (DSS)
empower more educated choice making inside a venture than would be conceivable without MIS
framework.

6|Page

DATA PROCESSING
Not just do MIS frameworks take into consideration the gathering of limitless measures of business
information, yet they likewise give a significant efficient profit to the workforce. Where in the past
business data must be physically prepared for documenting and investigation it can now be entered
rapidly and effectively onto a machine by an information processor, taking into consideration
speedier choice making and faster reflexes for the endeavor overall.
MANAGEMENT BY OBJECTIVES
While MIS frameworks are greatly helpful in producing factual reports and information dissection
they can likewise be useful as a Management by Objectives (MBO) device. MBO is an
administration prepare by which administrators and subordinates concur upon an arrangement of
goals for the subordinate to endeavor to attain inside a set time allotment. Targets are situated
utilizing the SMART degree: that is, goals ought to be Specific, Measurable, Agreed, Realistic and
Time-Specific. The point of these targets is to give a situated of key execution pointers by which
a venture can judge the execution of a representative or task. The accomplishment of any MBO
target relies on the ceaseless following of advancement. In following this execution it can be
amazingly helpful to make utilization of a MIS framework. Since all SMART targets are by
definition measurable they can be followed through the era of administration reports to be
investigated by leaders.
BENEFITS OF MIS
The field of MIS can deliver a great many benefits to enterprises in every industry. Expert
organizations such as the Institute of MIS along with peer reviewed journals such as MIS Quarterly
continue to find and report new ways to use MIS to achieve business objectives.
CORE COMPETENCIES
Every market leading enterprise will have at least one core competency that is, a function they
perform better than their competition. By building an exceptional management information system
into the enterprise it is possible to push out ahead of the competition. MIS systems provide the
tools necessary to gain a better understanding of the market as well as a better understanding of
the enterprise itself.
7|Page

ENHANCED SUPPLY CHAIN MANAGEMENT

Improved reporting of business processes leads inevitably to a more streamlined production
process. With better information on the production process comes the ability to improve the
management of the supply chain, including everything from the sourcing of materials to the
manufacturing and distribution of the finished product.

8|Page

INTRODUCTION TO DELL
Dell Computers Ltd. is a boss maker of Pcs, machine peripherals, and programming. Among the
main makers of machines on the planet, Dell offers its items specifically to clients through the
Internet and mail-request indexes instead of through retail outlets. The organization is situated in
Round Rock, Texas. At Dell Computers, clients are brought into the item arranging and assembling
methodologies, with all representatives empowered having contact with clients. Through powerful
cooperation crosswise over limits, thoughts can be imparted about item plans and worth
recommendations. The result is quicker and more client centered item and administration
development. To deliver the limit for this, impressive consideration must be put on hierarchical
structures, methodologies, abilities and society. Such components may require a radical upgrade
in settled organizations. Dell was established in 1984 by Michael Dell. In 1983, amid his first year
at the University of Texas, he purchased overabundance stock of RAM chips and plate drives for
IBM Pcs from neighborhood merchants. He exchanged the parts through daily paper ads at costs
far beneath retail cost. By 1984, his deals totaled about $80,000 a month. In April 1984, Dell
dropped out of school to dispatch his organization. The new organization soon started assembling
its own particular IBM-perfect machines under the name Pcs Limited. Since Dell sold machines
specifically to clients through notices in magazines and indexes, the organization could value its
machines lower than those sold through retail locations. Deals arrived at about $6 million amid the
organization's first year, moving to $34 million the accompanying year. By 1987, Dell was the
main mail-request machine organization in the United States. In that year, it made a deals energy
to target expansive partnerships and started adding universal business locales to catch the post
office based mail advertise outside the United States. In 1990, the organization started offering
machines through retail locations, an exertion it surrendered in 1994. In 1991, Dell propelled a line
of note pad machines, however quality issues and insufficient generation arranging constrained the
organization to quit offering for a year. In 1994, Dell dispatched another line of journal machines
and extended deliberations to increment abroad deals. Dell likewise started concentrating available
for servers, which utilized the machines to run neighborhood. By the late 1990s, Dell was
immovably set up as the world's number one immediate vender of machines. More than 50 percent
of the organization's machine deals transactions occurred by means of its site, which created
overall deals in overabundance of $40 million a day.

9|Page

ERP OF DELL
DELL COMPUTERS VITAL PLM PROCESSES
Dell has accomplished dramatic achievement streamlining its item information
administration exercises to item life cycle administration. Its capacity to keep the venture
concentrated on center business forms has yielded brief time to esteem.
In 2000, Dell Computer confronted these exchange offs as a component of its consistent
deliberations to enhance its store network forms. For this situation, it enhanced its item information
administration (PDM) capacities, most strikingly its designing change administration (ECM)
forms, inside and over the inventory network. Notwithstanding streamlining the designing work
process, this IT exertion was key to building an establishment that can empower more-productive
item life cycle administration (PLM). The objective of PLM is to deal with the phases of an item's
life to enhance business execution. PLM relies on upon PDM for opportune and precise data about
the status of an item definition.
ISSUE: Dell confirmed that it required to lessen expenses connected with overseeing item
information and enhance its building change work process inside and over the inventory
network as a feature of its continuous endeavors to enhance business execution. The created
framework and methods were backed by inside created applications to characterize items and
oversee bills of material (BOMs), oversee related documentation and help ECM. As the venture
kept on growing, it was getting to be harder to screen and control item advancement and generation
startup. Dell tried to address these issues before they got to be far reaching.
OBJECTIVE: As a foundation of Dell's procedure, designing administration perceived the
imperativeness of embracing standard programming and courses of action for the work process
from configuration through assembling execution. The extent of the exertion obliged the
incorporation of suppliers and assembling locales; overall, Dell would face expanding difficulties
with the auspiciousness and exactness of item information. These issues could, thusly, make item
quality issues, and unsuitable levels of scrap, revamp and material deficiencies, bringing about
inefficiencies in an exceptionally focused business. By enhancing these procedures, Dell wanted
to find chances to further diminish material expenses. For an organization that ships more than 4

10 | P a g e

million Pcs for every quarter, little material investment funds for every PC can enhance how the
money adds up fundamental.
KEY OBJECTIVES INCLUDED
Enabling consistent engineering change workflow globally across Dell and suppliers
Improving data integrity, as well as the timeliness and accuracy of product data
Reducing engineering change cycle times
Increasing the automatic reuse of product data across multiple applications, while eliminating the
need for data reentry.
Reducing the workload required for product configuration management
Detecting product data errors before they reach manufacturing
Integrating with established applications, such as Dell's sales configuration tool for servers and
storage devices in the United States
Reducing system downtime
Improving user acceptance and use of enterprise-standard software
Dell was concerned about the time and cost for such an effort. Based on its own knowledge and
anecdotal evidence, the company was aware that such large-scale initiatives typically require more
than a year to accomplish. On occasion, they may take many years, at great expense, and with the
risk of unsatisfactory results. In the fast-paced PC industry, failure could have hurt the companys
ability to compete.

APPROACH: Dell chose to substitute its inside created foundation for PDM with business, Webbased programming that would help item definition, design administration, and ECM over the
venture and the inventory network. Amid 2000, the stewards of item information, Dell's Product
Group Configuration Management (PGCM) group, drove this exertion in conjunction with the
designing administrations task group. Gatherings with senior administrators reaffirmed the
requirement for the venture, strengthened corporate responsibility, and affirmed the objectives,
degree and expected results from this activity. Endeavor wide familiarity with this backing from
senior officials empowered participation from all influenced gatherings. Integral to this procedure
was Dell's choice to concentrate on the IT capacities that would be valuable to enhancing its base.
It concentrated on secure report and record administration, BOM creation, item setup
administration, ECM, and the Web based capacity to facilitate these exercises over Dell's
11 | P a g e

worldwide operations and with suppliers. In spite of the fact that Dell perceived that supporting
numerous sorts of work process could be important, it chose to streamline work process
alternatives amid the starting arrangement of programming. In the wake of investigating
alternatives with real frameworks integrators (Sis) and suppliers of PDM applications, Dell chose
to collaborate with Agile Software and to backing the exertion with an inside group devoted to the
arrangement.

DELL ADOPTED THIS APPROACH BECAUSE

Agile addressed the major focus points of this initiative

During the evaluation process, Agile instilled the greatest confidence that Dell could work
with it to deploy in the Dell environment

Given their insight into building courses of action and programming, an inner organization
group from Dell would convey a more-efficient and opportune arrangement than those
proposed by Sis Figure 1 delineates the updated framework. At the center, the e-center and
the Internet document server give the spine to chronicling and imparting electronic
documents safely over the Internet. The item information validator and the Agile joining
server give the interface in the middle of Agile and Dell's undertaking asset arranging
(ERP) situations around the world, and additionally to its deals configurator for complex
servers and capacity gadgets in the United States. By coordinating Agile with its deals
arrangement acceptance device, Dell empowered its U.S.-based deals office to naturally
accept server and capacity gadget setups focused around building specialized quality
information housed in the Agile apparatus. Dell executed the main part of the arrangement
in two stages. The initially empowered Agile as the arrangement of record for 2,500 inside
clients and 37 of Dell's main 50 suppliers. More than 250,000 section numbers and 20,000
archives were changed over from the legacy database into Agile's product surroundings.
This stage kept going seven months (from March 2000 through October 2000) and cost
between 200 percent and 250 percent of the product's price tag. Non-software expenses
embodied Agile's counseling administrations, the time of inner colleagues, travel and
subordinate programming backing for the Web-based environment, including extranet
help. On 1 October 2000, Dell went live on Agile as the item change arrangement of record
to deal with all item stages. Amid the second period of the sending (from October 2000 to

12 | P a g e

June 2001), Dell included 800 clients and 63 suppliers to the framework. It enhanced
interfaces with ERP frameworks and created the information validator with Agile's
Software Development Kit. The information validator checks item information exactness,
consistence with nearby assembling conditions and the similarity of interpreted
information with neighborhood ERP information forms. Further steps in this exertion will
include refinement of the work process inside and with suppliers.

RESULTS: The activity decreased the item advancement expense structure by enhancing the
auspiciousness and exactness of item information and ECM forms crosswise over Dell and its
supplier system. Dell attained a large portion of these profits amid late item outline stage (just
before assembling starts). This is the point in the item life cycle with the best volume of building
change to oversee inside it is the point in time at which suppliers have the most serious danger
of mistake. Dell decreased the assets important to process building changes by more than 30
percent. The normal time to process a building change dropped by 50 percent. Thirty percent less
individuals are required for design administration all around, since workers have the capacity
handle four times the same number of designing changes as they had done a while ago. This
empowered faculty to be redeployed to other discriminating undertakings all through the item's
life cycle. Enhancements in the exactness and convenience of information decreased unnecessary
scrap and revamp. Generally, Dell forms more than 4,000 progressions month to month on more
than 20,000 sections.
The information validator traps more than 8,500 blunders every month. This has considerably
diminished the measure of work force needed to intercede on the interpretation of item information
to ERP frameworks.

CRITICAL SUCCESS FACTORS/LESSONS LEARNED

An undertaking wide IT anticipate does not need to be expansive to convey esteem. Such an
activity ought to concentrate on the business forms with the best effect. Dell accomplished a fast
time to esteem seen over the endeavor in light of the fact that it centered the exertion on a key
business process.
Programming instruments with the best expansiveness of off-the-rack usefulness don't essentially
offer the best answer for the undertaking. Dell contrasted Agile's Product Collaboration module
13 | P a g e

with applications with more noteworthy degree and chose Agile in light of the fact that it was the
best fit for the business techniques to be tended to. The client and seller must facilitate the quality
affirmation exertion. More relapse testing and more prominent quality affirmation exertion would
have spared extra time and cash. Standard, yet defective, work process is more-effective than
endeavoring to execute perfect, yet perplexing, work process. Spry underpinned much of what
Dell needed in work process as a feature of its bundled programming; on the other hand, it was not
perfect over the undertaking. This standard, yet flawed, work process help essentially helped the
accomplishment of this exertion.

14 | P a g e

KNOWLEDGE MANAGEMENT
Dell Computer Corporation delights in a notoriety for remarkable client administration. This
ability has helped the organization turn into one of the quickest developing machine makers on the
planet. However clients in the quickly advancing data age expect significantly more. To reach its
clients' requests for quicker, better-educated, and more responsive administration, Dell has created
a group of Microsoft Exchange Server based information administration arrangements that has
helped the organization expand gainfulness and cut expenses while enhancing client
administration.
The idea of immediate client contact has made Dell Computer Corporation a standout amongst the
best organizations of the 1990s. Be that as it may to convey their prosperity into the following
thousand years, Dell officials acknowledged they would need to verify that when clients come into
contact with Dell, they get speedy, precise, educated administration.
Dell has a two-section deals compel, an inner deals help group and an armada of field deals
delegates. Generally, the gatherings were tested to keep their data about clients in synch and stateof-the-art, frequently bringing about unnecessary duplication of deliberations and missed deals
opportunities.
Dell likewise required an approach to react to clients whether they reached the organization by
letter, fax, telephone call, or email. Entangling that correspondence was the way that the
individuals who required to react to client issues were scattered among the organization's more
than 33,000 workers in 33 separate nations.
"As Dell and its client base started to encounter dangerous development, it got to be progressively
troublesome for Dell representatives to give top notch administration utilizing non-robotized
methods," says Arnie Panella, Dell senior supervisor for worldwide informing foundation. "We
required to make a foundation to help improvement of work process based applications that would
empower us to productively arrange, impart, and scatter data all through Dell, so we could better
serve our clients."

UNITING A DISPARATE SALES FORCE

By May 1998, Dell had institutionalized on Microsoft Exchange Server and the Microsoft Outlook
informing and joint effort customer, which the organization picked for their dependability and

15 | P a g e

adaptability, as well as a learning administration stage. "Trade provides for us more than an
informing framework," says Panella. "It provides for us a steady, versatile stage we can likewise
use for joint effort, information stockpiling, application advancement, and learning
administration." To help better join its inner deals help group and its field deals delegates, Dell
made a widespread contact-administration framework that deals reps can redesign and synchronize
effectively, whether they were getting to the framework from an interior desktop machine or a
logged off smart phone. Dell discovered the arrangement easy to execute, on account of Exchange
Public Folders on the server side, and Outlook Contacts on the desktop. Presently, with the general
contact archive set up, deals, administration, promoting, and official staff can get to any client's
full history, including the latest movement at a client site, request status, and relationship or
focused points of interest, all from their standard Outlook Contacts interface. The contact data is
put away in Exchange Public Folders, so it is consequently synchronized each time a representative
logs on to his or her email account. This framework has institutionalized the client data corporate
wide and united within and outside deals strengths into a solitary group as a result of the auspicious
data offering. It's likewise assisted with deals gainfulness due to the capacity in Outlook to arrange
gatherings, appoint undertakings and oversee catch.

RESPONDING TO CUSTOMERS PROMPTLY AND ACCURATELY

Dell has additionally utilized Exchange to make a workgroup archive administration framework
called Customer Recovery. With these framework client administration delegates, who handle
approaching client issues and requests, enter investigation into a custom Outlook structure. The
Key-file Key-flow robotized work process application then consequently courses the structure to
the proper individual inside Dell. Dell directors can rapidly verify whether a client administration
agent has authoritatively shut the request or not, and they can track who is determining issues and
how they're being determined.
"Client Recovery verifies that we've tended to whatever issues the client has brought up in a
convenient and effective way," Panella says. "With this information administration arrangement,
we verify that the right individuals see the grumbling, purpose it, and close the circle with the
client, and that gives our clients a superior involvement with Dell." Dell's request satisfaction and
following methodology has additionally progressed. The organization gets numerous requests by
fax, and client administration agents used to record extra data or client addresses on the genuine
16 | P a g e

hard fax duplicate. These records were extremely hard to track, oversee, and catch up on. Truth be
told, it could take weeks for Dell representatives to discover the right fax request and react to a
client request. Dell IT staff rolled out various improvements that help make these fax requests
more sensible. Initially, they introduced the Omtool Fax Sr. fax server to get all approaching faxes
and send them straightforwardly to workers' desktops by means of Exchange Public Folders. At
that point, they planned a learning administration arrangement that makes it simple for
representatives to discover the request data they require. Presently, when a fax request lands at
Dell, a worker enters all the significant data into a custom Outlook structure, and the fax and
structure are sent to a Microsoft SQL Server-based database. Any Dell worker can then discover
the request very nearly quickly and answer inquiries or redesign data.

BUSINESS-CRITICAL RESULTS
As indicated by Panella, the report administration framework is helping Dell in a couple of
essential zones. The framework has cut the material expenses of printing faxes and has spared the
organization for each one page not printed. Also, the time it takes to administration demands has
been lessened significantly from various days to the quantity of minutes it takes to administration
online picture recovery. The record administration framework has significantly enhanced Dell's
responsiveness to request. Since records receivable can likewise discover installment data very
nearly quickly, it has helped Dell to think of the right report rapidly. Since Dell representatives
can receipt clients all the more rapidly and catch up on installment status effortlessly, Panella
considers this a business-discriminating arrangement. Notwithstanding expanding deals profit, the
imparted contact administration framework has additionally given the Dell deals compel leverage.
In the event that a Dell representative discovers that a contender is courting a Dell client, he or she
can target and rapidly contact the proper individuals at the client site. At that point the agent can
redesign the contact data instantly, so other Dell workers think about the circumstances and the
move made. Dell has numerous arrangements to refine and stretch its utilization of information
administration arrangements. Case in point's, IT staff is creating reporting apparatuses that will
help director's record, track, and examine the accomplishment of frameworks, for example,
Customer Recovery. Also, the organization is at the present time creating a mechanized regard
framework that will decrease the time it takes to satisfy representative appeals, whether for new
supplies or a change in profits. Representatives will enter their appeals in a custom Outlook
17 | P a g e

structure that will then naturally be directed to the right directors for approbation. Also the
deliberations won't stop there. Dell officials have held onto learning administration as a vital
segment of running a productive business. Says Panella, "Not long after movement, we've gone
from utilizing Exchange pretty much as our informing framework, to utilizing it for business-basic
learning administration applications."

18 | P a g e

DELL UPS SOFTWARE

REMOTE MONITORING AND CONTROL OF UPS PRODUCTS

Dell UPS Management Software helps Un-interruptible Power Supply (UPS) items joined with an
individual machine and also UPS models associated with a system utilizing the Network
Management Card (NMC). The Dell UPS Management Software permits you to screen and deal
with a few UPS items through one natural graphical client interface. Notwithstanding observing
the UPS items the product additionally protects machine frameworks from uncontrolled shutdowns
because of force disappointment.
With the Dell UPS Management Software, you can design UPS items on any machine inside the
same LAN and screen their status. Utilizing the UPS programming, you can deal with the ability
to numerous machines on a system and close frameworks down in the occasion of a utility force
disappointment, sparing essential application information. The Dell UPS Management
programming likewise upholds distinctive UPS items in excess designs through the same client
interface.
DELL UPS MANAGEMENT SOFTWARE COMPONENTS

Dell UPS Management Software has three parts. Of these, the first is the Agent, which is the center
segment and runs out of sight as a framework administration. It speaks with the UPS, logs
occasions, informs clients of occasions, orchestrates activities as indicated by the client's
determinations, and starts shutdown when essential. The Agent can be overseen by the Monitor.
The Monitor is the graphical client interface application of the Dell UPS Management Software.
Speaking with the Agent, it assembles ongoing UPS data, UPS status, and server data, and permits
the client to tailor the UPS working parameters. It can run on any machine on the LAN or on a
standalone machine. The last part, the Tray Icon, is the administration apparatus of the Dell UPS
Management Software, and it shows up in the status region of the framework undertaking bar. It
is accessible just for the Microsoft Windows stage.
DELL UPS MANAGEMENT SOFTWARE FEATURES
User-friendly
Remote

GUI showing status of all locally connected and networked Dell UPS products

control and configuration of Dell UPS products through network

Redundant

19 | P a g e

UPS configurations support even with different Dell UPS products

Automatic closing of applications and initiation of multiple server shutdowns in the event of

power failures
Wake

on LAN server action enablement after power outage

Energy-saving
Allows
Easy

design: Manages timed (on/off) control of UPS

customized messaging upon power events

access to historical data logs and events

Automatic
Self-test

local and network discovery of all Dell UPS products

and power on/off scheduling calendar

ADDITIONAL ADVANTAGES
The Dell UPS Software is packaged gratis with each Dell UPS, so you can oversee different servers
and UPS items without purchasing extra programming. The product likewise incorporates data in
English, German, Spanish, French, Russian, Simplified Chinese, Traditional Chinese, Japanese,
and Korean. At long last, you have the confirmation that the Dell UPS Software is Dell tried,
endorsed, and underpinned.

20 | P a g e

CONCLUSION

Management information system encompasses the information system and the

organization. Dell profits a lot from the management information system. The system assistances
the company generate strategies that will aid the company overcome any difficulties and threats
from contestants. The system also contributions the company in dispensation of the needed
information. Management Information Systems also supports a company to craft or modernize its
inventory regulatory system. The business model that the company follows is highly dynamic and
unique and for such a structure to function smoothly, a seamless Management Information System
is required. The company has adapted the latest and state of the art MIS which has contributed
immensely towards the success of the organization. If the company continues to equip and
reinforce its operations with an updated MIS, it has a very bright foreseeable future ahead.

21 | P a g e

RECOMMENDATIONS

Since the MIS of a business is a vibrant part of its operations and its existence in the modern
world, it must be well modernized and it must compete well with MISs contestants. The MIS of
a company should be created from high standards so that it can be of stiff competition against its
counterparts. The MIS system should help the company to achieve its goals and assist the company
in reaching its potential.

The company must update its MIS, so as to ensure effective decision making and efficient
problem solving

The company should apportion a separate portion from the corporate budget to ensure
inculcation of the latest technological infrastructure

The company must assign a workgroup that looks after maintaining the MIS and is
responsible for generating useful information that can be used for the benefit of the
organization

The organizations must share their MIS to ensure collective growth of the sector and the
economy as a whole

Multinational organizations such as Dell must pass on the outdated technology and
management information systems to the marginal players belonging to the same sector in
order to ensure their upliftment.

22 | P a g e

REFERENCES

Mis-Dell-1227965308312360-9_2 Ppt Presentation. 2014.Mis-Dell-12279653083123609_2 Ppt Presentation.

[ONLINE] Available at:http://www.authorstream.com/Presentation/aSGuest1165581216285-mis-dell-1227965308312360/. [Accessed 23 October 2014].

MIS OF DELL. 2014. MIS OF DELL.

ONLINE] Available at:https://www.scribd.com/doc/31505594/MIS-OF-DELL.
[Accessed 23 October 2014].

The Current Management Information System of Dell Company - Thinking Made Easy.
2014. The Current Management Information System of Dell Company - Thinking Made
Easy.
[ONLINE] Available at:http://ivythesis.typepad.com/term_paper_topics/2008/01/thecurrent-man.html. [Accessed 24 October 2014].

Management Information System of Dell Company Report (1) Industrial Visit Report.
2014. Management Information System of Dell Company Report (1) Industrial Visit
Report.
[ONLINE] Available at: http://seminarprojects.com/Thread-management-informationsystem-of-dell-company-report. [Accessed 25 October 2014].

Dell Supply Chain. 2014. Dell Supply Chain.

[ONLINE] Available at: http://www.slideshare.net/amit_kumar1/dell-supply-chainpresentation. [Accessed 26 October 2014].

MIS - Group 2 Dell Presentation by Rachel Fink on Prezi. 2014. MIS - Group 2 Dell
Presentation by Rachel Fink on Prezi.
[ONLINE] Available at: http://prezi.com/g_qaa1k-r4fp/mis-group-2-dell-presentation/.
[Accessed 27 October 2014].

23 | P a g e

PLAGIARISM REPORT

The respective report was run through the Viper software to reveal the plagiarized content in the
aforementioned text. The document was found to be true and unique by 87% and the plagiarized
content was up to an extent of mere 13% of the total text. A snapshot of Viper report has been attached
for further reference and verification.

--Krishna Kedia

24 | P a g e