HCIq

Question 1:Who have responsibility in the design of all the interactive aspects
of a product?
Answer:Interactive designers
Question 2:How do you optimize the users'interactions to support and extend the
users' activitives in effective,useful and usable ways?
Answer:Using intuition and hope for the best & Understanding of the users
Question 3:Select correct answer
Answer:Interaction Design is wider than HCI
Question 4:Which design concept of constraining refers to determining ways of re
stricting the kinds of user interaction that can take place at a given moment?
Answer:Constraints
Question 5:What matters should be considered when designing usable interactive p
roducts?
Answer:who is going to be using them. how they are going to be used. where th
ey are going to be used , we can design for a user experience
Question 6:We can ______
Answer:design for a user experience
Question 7:HCI is stand for?
Answer:Human Computer Interaction
Question 8:Select correct order of activitives in process of interaction design:
1.Developing alternative designs that meet user's requirements.
2.Identifying needs and establishing requirements for the user experience.
3.Building interactive versions of the designs.
4.Evaluatins what is being built.
Answer:Identifying->Developing->Building->Evaluating
Question 9:Interaction design is a process for designing interactive_______ to s
upport the way people communicate and interact in their everyday and working liv
es.
Answer:products
Question 10:Design principles are used by interaction designers to aid their thi
nking when designing for the user experience.
Answer:True
Question 11:How many fundamental types of interaction?
Answer:4 [4]:[1]Instructing[2]Conversing[3]Manipulating[4]Exploring
Question 12:________is a high-level description of how a system is organized and
operators.
Answer:Conceptual model
Question 13:After understanding of the problem space,the next step in design pro
cess is _______
Answer:Develop a conceptual model
Question 14:Which model of interaction involves users moving through virtual or
physical
Answer:Manipulating
Question 15:Which kind of interaction can support simple voice recognition?
Answer:Conversing
Question 16:What are main components of conceptual model?

Answer:No the problem space,no all of others
Question 17:What is NOT benefit of using interface metaphors?
Answer:Forces users to only understand the system in terms of the metaphor
Question 18:Which type of interaction describles how users carry out their tasks
by telling the system what to do?
Answer:Instructing
Question 19:According to Liddle,the most important thing to design is the user's
conceptual model.
Answer:True
Question 20:A conceptual model is a detail description of a product.
Answer:False
Qusetion 21:_____is the process of selecting things to concentrate on,at a point
in time,from the range of possibilities available.
Answer:Attention
Question 22:Which is design implication for Perception?
Answer:Representations of information need to be designed to be perceptible and
recognizable
Question 23:________refers to how information is accquired from environment and
transformed into experiences.
Answer:Perception
Question 24:Context-aware reminder system is a kind of ________
Answer:Externalizing to reduce memory load
Question 25:________occurs when we use a tool or device in conjunction with an e
xternal representation to help us carry out a computation.
Answer:Computational offloading
Question 26:According to Norman's theory of action, how many stages in an activi
ty when users interactive with interface?
Answer:7
Question 27:What is NOT design implication for attention?
Answer:Clutter the interface with more information
Question 28:Computational offloading belongs to_____.
Answer:External cognition
Question 29:Cognition is what goes on in our head when we carry out our everyday
activitives.
Answer:True
Question 30:Cognition involves several processes including attention,memory,perc
eption and learning.
Answer:True
Question 31:In coordinate mechanism,we use:
Answer:All of the others(verbal | schedules | Shared)
Question 32:The use of _______mechanisms to facilitate the flow of talk and help
overcome conversational breakdowns.
Answer:conversational
Question 33:Conversation are supported in real-time through voice or typing.What

kind of conversation is that?
Answer:Synchronous computer-mediated communation
Question 34:A camera sytem,which can regularly-updated video images of people in
their office,is a technology to support_______
Answer:support awareness
Question 35:The use of________mechanisms to find out what is happening,what othe
rs are doing, to let others know what is happening.
Answer:awareness
Question 36:Select incorrect statement:Body language is verbal communication
Answer:Body language is verbal communication.
Question 37:Group calendars,electronic schedulers,project management tools have
been developed to support________
Answer:coordination
Question 38:The use of________mechanisms to allow people to work and interact to
gether.
Answer:coordination
Question 39:Perpheral awareness is a specific kind of awareness.
Answer:True
Question 40:When a group of people act or interact together they need to coordin
ate themselves.
Answer:True
Question 41:Select the useful and friendly error messages:
Answer:SYNTAX ERROR-There is a problem with your command.Please check it!
Question 42:Ecoticons,sounds,icons....have been used at the interface to:
1.convey emotional states
2.elicate certain kinds of emotional respone
Answer:Both statements are true
Question 43:What make an virtual agent believable?
Answer:All of the others.(Apperance | Behaviour)
Question 44:Which isn't a recommendation for designing good error messages?
Answer:Using terms like FATAL,ERROR,INVALID,BAD and ILLEGAL
Question 45:"A bee flying across the screen indicating that the computer is doin
g something,such as checking files".What's type of this way for conveying the st
atus of sytem?
Answer:Animations
Question 46:Users feel frustration when
Answer:an application doesn't work properly or crashes,a user's expectations are
not met.
Question 47:POsitive emotions are the result of good designs.
Answer:True
Question 48:User frustration is often a result of good design.
Answer:False
Question 49:People are often comfortable when visting a website that are overloa
ded with text and graphics,making it difficult to find the information desired a
nd slow to access.
Answer:False
Question 50:The WIMP interface comprises:
Answer:Windows-Icons-Menus-Poiting device
Question 51:Which is not commmand-line interface operating system?
Answer:Window 98
Question 52:What is not a type of interface,developed in 1990s?
Answer:Tangible interfaces
Question 53:_______interfaces are designed for more than one person to use
Answer:Shareable
Question 54:When was command interfaces developed?
Answer:1980s
Question 55:_______interfaces combines different media(graphics,text,video,sound
,animation..)within a single interface and links them with various form of inter
activity.
Answer:Multimedia
Question 56:What does GUI stand for?
Answer:Graphics User Interface
Question 57:Website is not desinged for blind users.
Answer:False
Question 58:Augmented reality interface has mostly been experimented with in med
icine.
Answer:True
Question 59:Tangible interfaces provide a large interactional space that can sup
port flexible group working.
Answer:False
Question 60:How many key issues that require attention for a data gathering sess
ion to be successful?
Answer:4issues:setting goals,the realtionship with participants,triangulation,pi
lot studies
Question 61:Interview technique is good for_______
Answer:exploring issues
Question 62:Select correct statements
Answer:Information is the result,Data is a collection of facts from which conlus
ions may be drawn.
Question 63:Which is the best approach for data recording?
Answer:Video capturing
Question 64:According to Robson(2002),select the correct order of these steps fo
r an interview:
1.Introduction
2.Main session in which the questions are presented in a logical sequence.
3.Cool-off period consisting of a few easy questions.
4.Warm-up session where easy,not-threating questions are asked by interviewer.
5.Closing session.
Answer:Introduction->Warm-up->Main->Cool-of->Closing
Question 65:Question for an interview must be closed.It mean questions require a
list of possible answers.
Answer:False
Question 66:Interaction logging of user operations on software is a type of indi
rect observation.
Answer:True
Question 67:Observation is a useful data gathering technique at later stage of p
roduct development process.
Answer:False
Question 68:Which is not a type of qualitative analysis?
Answer:statistical analysis
Question 69:Activity theory is a product of Soviet psychology that explain______
__in terms of out practical activity in the world.
Answer:human behavior
Question 70:Select correct statement:
Answer:Qualitative data is data that is difficult,Quantitative data is data that
in the form of numbers
Question 71:A set of data have values below(2,3,4,5,7,7,14)
Calculate median,mode and mean of this set.
Answer:median=5,mode=7,mean=6
Question 72:Who were developed grounded theory?
Answer:Glaser and Strauss
Question 73:Raw interview data is usually in the form of audio recordings and in
terviewer notes.
Answer:True
Question 74:We usually analyze all of data which collected in data gathering ses
sions.
Answer:False
Question 75:We must use software tools for analyzing large data sets.
Answer:False
Question 76:Which is the first model generally known in software engineering and
forms the basic of many lifecycles is use today?
Answer:Waterfall lifecycle model
Question 77:According to Eason,how many categories of users are divied to?What a
re they?
Answer:3categories:primary,secondary and tertiary
Question 78:Select correct order of activitives in Interaction Design:
1.Identifying needs and requirements
2.Building interaction versions of design
3.Developing alternative designs
4.Evaluating designs
Answer:Identify->Developing->Builiding->Evaluating
Question 79:What kind of model do the extreme Programming,Crystal,Scrum belong t
o?
Answer:Agile programming
Question 80:User-centered approach is based on:
Answer:All of the others(early focus on users and tasks\empirical measurement\it
erative design)
Question 81:The star lifecycle model has not been used widely and successfully f
or large projects in industry.
Answer:True
Question 82:Developing alternative designs can be broken up into two sub-activit
ies:conceptual design and logical design.
Answer:False
Question 83:In order to design something to support people,we must know who out
target users are and what kind of support an interactive product could usefully
provide.
Answer:True
Question 84:To develop a use case,first identify the actors and then identify th
eir goal in using system.
Answer:True
Question 85:Essential use cases do not have actors and replaced by user roles.
Answer:True
Question 86:The term 'scenario' cannot be used in context of use cases.Because t
hey are two different methods for task description.
Answer:False
Question 87:What does a sceanrio describle?
Answer:A scenario describles human activitives or tasks in a story that allow
Question 88:Scenarios,use cases,essential use cases are three of more common met
hod for _________.
Answer:task description
Question 89:How many kinds of requirement data gathering in software engineering
?What are they?
Answer:2 kind:functional and non-functional requirements
Question 90:Which is NOT a guideline when gathering data for requirements?
Answer:Involve only one representative from each stakeholders'needs
Question 91:Understanding as much as possible about the users,their work and the
context of that work,so the system under development can support them in achiev
ing their goals;this we call_______
Answer:identify needs
Question 92:What is a pattern?Pattern is a solution to a problem in a context
Answer:Pattern is a solution to a problem in a context
Question 93:Where is the usability testing conducted?
Answer:Controlled enviroments
Question 94:Which is the main difference between usability testing and field st
udy?
Answer:Usability testing is conducted in controlled environments,. Field study f
ocus on how users interact with products in their everyday.
Question 95:What 's the main aim of user test method using in usability testing
approach?
Answer:Measuring human performance on specific tasks.
Question 96:How long does the field study approach take ?
Answer:the time can be short or long depend on the evaluators.
Question 97:Which kind of data is mainly collected in usability testing?
Answer:Quantitative Data
Question 98:Usability testing is conducted in early phases of design.
Answer:False
Question 99:Data in usability testing is collected primarily by observing and i
nterview people.
Answer:False
Question 100:In field study, the mainly collected data is qualitative such as: v
ideo, audio and fields notes...
Answer:True
Question 101:Which are disadvantages of low-fidelity protype?
Answer:Poor detailed specification,Limited error checking
Question 102:Why do we use prototype?
Answer:Team members can communicate effectively,Stakeholders can see,hold,intera
ct with a prototype
Question 103:Which are the guiding principles of conceptual design?Keep an open
mind but never forget the users and their context
Answer:Discuss ideas with other stakeholders as much as possible, use low-fideli
ty prototyping to get rapid feedback \ iterate, iterate, and iterate
Question 104:What are advantage of high-fidelity prototype?
Answer:Complete functionality,Fully interactive
Question 105:A prototype is a limited representation of a design that allows use
rs to interact with it and to explore its suitability.
Answer:True
Question 106:Powerpoint is often used for protyping because it balances the prov
isionality of paper with the polished appearance of software prototypes.
Answer:True
Question 107:Storyboard is one of high-fidelity protyping method that is often
used in conjunction with scenarios.
Answer:False
Question 108:Which approaches can use observing users method to get data for eva
luation?
Answer:Usability testing,field studies
Question 109:Which are the main evaluation approaches?
Answer:All of the others
Question 110:Asking experts method is mainly applied in ____________approach.
Answer:analytical evaluation
Question 111:When to evaluate the design?
Question 112:In case of identifying new opportunities of new technology,which ap
proach should be used?
Answer:Field studies
Question 113:Evaluation approaches are mutual exclusive, they can not be combine
d in same project.
Answer:False
Question 114:In analytical,there are two categories of evaluation methods:inspec
tions and theoretically based models.
Answer:True
Question 115:Evaluation is needed to check that users can use the product and th
at they like it.
Answer:True
Question 116:Collected data about people must have their privacy information:nam
e,age,gender...Because this information will be disclosed in written reports.
Answer:False
Question 117:Designing useful and attrative requires skill and creativity.
Answer:True
Question 118:In evaluation framework,time and budget constraints is not importan
t.We always have enough time and money to complete all tasks
Answer:False
Question 119:How many items are there in DECIDE framework?
Answer:6
Question 120:___________is concerned with whether the evaluation method measures
what it is intended to measure.
Answer:validity
Question 121:Which are practical issues when doing evaluation?
Answer:All of the others(users issues, schedule and budget constraints, faciliti
es and equipment)
Question 122:Which is the fisrt step in planing an ecaluation?
Answer:Determine the goals
Question 123:Which is the second step in planing an evaluation?
Answer:Explorer the questions
Question 124:Which is the third step in planing an ecaluation?
Answer:Choose the evaluation approach and methods.
Question 125:Which is the four step in planing an ecaluation?
Answer:Identify the practical issues.
Question 126:Which is the fifth step in planing an ecaluation?
Answer:Decide how to deal with the ethical issues.
Question 127:Which is the last step in planing an ecaluation?
Answer:Evaluate, analyze, interpret and present the data.
Question 128:Which mode of interaction involves users moving through virtual or

physical environments?
Answer:Exploring
Question 129:What is NOT component of conceptual model?
Answer:The problem space
Question 130:What is component of conceptual model?
Answer:[4]:[1]The mapping between concepts and user experience [2]The major meta
phors and analogies [3]The relationships between concepts [4]The concepts
Question 131:Context-aware reminder system is a kind of _________
Answer:Externalizing to reduce memory load
Question 132:What is NOT design implication for attention?
Answer:Clutter the interface with more information.
Question 133:What is design implication for attention?
Answer:[2]:[1]Use techniques that make things stand out like colour, ordering, s
pacing, underlining, sequencing and animation [2]Make information salient when i
t needs attending to
Quetion 134:Which of the following statements about working memory is not true?
Answer:Short-term memory has a decay time of 10-20 minutes
Question 135:If technology is hidden, users do not have to understand how a syst
em works in order to understand what it does
Answer:True
Question 136:Which of the following does not belong to the goals of HCI?
Answer:It is goal is reduce development cost
Question 137:What does HTA involve?
Answer:Identify the goals ... into sub-tasks.
Question 138:Help and documentation
Answer:Even though...not be too large.
Question 139:Which of the following statements are true?Information processing,I
nformation processing
Answer:All of the others(One of the reasons...,Information processing...,Informa
tion processing...)
Question 140:Four key issues of data gathering
Answer:goals, triangulation, participant relationship, pilot
Question 141:Three main data gathering methods
Answer:interviews,questionnaires,observation
Question 142:Requirement gathering describes
Question 143:Which of the following statements is not true?
Answer:An accessible... working circumstances
Question 144:Limited functionality prototyping supports formative evaluation.
Answer:True
Question 145:The ticket machine is badly designed because
Answer:the designers have not designed the ticket machine for normal members of
the public;the designers designed the ticket machine for themselves
Question 146:Which is not a type of prototype?Half prototype
Answer:Half prototype
Question 147:Which of the following statements belong to Visibility of system st
atus rule developed by Nielsen?
Answer:The system should always keep users informed about what is going on, thro
ugh appropriate feedback within reasonable time.
Question 148:Match between system and the real world
Answer:The system should speak the users language, with words, phrases and conce
pts familiar to the user, rather than system-oriented terms. Follow real-world c
onventions, making information appear in a natural and logical order.
Question 149:User control and freedom
Answer:Users often choose system functions by mistake and will need a clearly ma
rked "emergency exit" to leave the unwanted state without having to go through a
n extended dialogue. Support undo and redo.
Question 150:Consistency and standards
Answer:Users should not have to wonder whether different words, situations, or a
ctions mean the same thing. Follow platform conventions.
Question 151:Error prevention
Answer:Even better than good error messages is a careful design which prevents a
problem from occurring in the first place. Either eliminate error-prone conditi
ons or check for them and present users with a confirmation option before they c
ommit to the action.
Question 152:Recognition rather than recall
Answer:Minimize the user is memory load by making objects, actions, and options
visible. The user should not have to remember information from one part of the d
ialogue to another. Instructions for use of the system should be visible or easi
ly retrievable whenever appropriate.
Question 153:Flexibility and efficiency of use
Answer:Accelerators;unseen by...user;may often...actions.
Question 154:Aesthetic and minimalist design
Answer:Dialogues should not contain information which is irrelevant or rarely ne
eded. Every extra unit of information in a dialogue competes with the relevant u
nits of information and diminishes their relative visibility..
Question 155:Help users recognize, diagnose, and recover from errors
Answer:Error messages ... a solution.
Question 156:When was the phrase "natural computing" coined by Stephen Pinker?
Answer:1997
Question 157:All of the following are principles of Natural Computing except?
Answer:Understanding human learning
Question 158:Which of the following statements are true?The cogonitive...design
team.
Answer:The cogonitive...design team.
Question 159:Select incorrect guideline of data gathering for requirements:
Answer:use a combination of data gathering techniques
Question 160:What is the central activity in Star lifecycle model?

Answer:evaluation
Question 161:Formative evaluation usually occurs after the product has been comp
leted.
Answer:false
Question 162:Summative evaluation usually occurs after the product has been comp
leted.
Answer:true
Question 163:Think-aloud protocols produce only quantitative data.
Answer:false
Question 164:Which of the following statements about Prototype is not true?
Answer:The best...fidelity prototype
Question 165:In vertical prototyping only a small subset of the systems function
ality is tested.
Answer:true
Question 166:Prototypes elicit information about the general "look and feel" of
a system
Answer:true
Question 167:What is "proxy-user"?
Answer:people who role-played as users when eliciting requirements
Question 168:Which is not usability goals?user experience
Answer:user experience
Question 169:Which is not a stage in heuristic evaluation?
Answer:Improvement stage
Question 170:Can be read at any place and any time is a benefit of_______communi
cation
Answer:Asynchronous
Question 171:The best way to ensure that development continues to take users act
ivities into account is to involve _______ throughout development.
Answer:real users
Question 172:Environmental requirements refer to the circumstances in which the
interactive product will be expected to operate. Environmental requirements
Answer:environmental requirements
Question 173:Which design principle refers to designing interfaces to have simil
ar operations and use similar elements for archieving similar tasks?
Answer:Consistency
Question 174:Select the practical issues in DECIDE framework
Answer:how to involve appropriate users[2]schedule and budget constraints
Question 175:In evaluation, participants haven not the right to
Answer:public the information of evaluation to outside
Question 176:Fitts law predicts the time it takes to reach a target using pointi
ng device.
Answer:Fitts law
Question 177:Low-fidelity prototype is one that does not look very much like the
final product. It usually uses materials that are very different from the inten
ded final version.
Answer:low-fidelity prototype
Question 178:Cognitive walkthroughs involve simulating a users problem-solving p
rocess at each step in the human-computer dialog, checking to see if the user s
goals and memory for actions can be assumed to lead to the next action.
Answer:cognitive walkthroughs
Question 179:Why do the users have negative emotions with system?
Answer:all
Question 180:Why do the users have negative emotions with system?
Answer:[3-all]:[1]an application does not work propertyor crashes [2]a user s expe
ctations are not met [3]a system does not provide sufficient information to let
the user know what to do
Question 181:Where is the usability testing conducted?
Answer:controlled...;intemet;laboratory;natural environments
Question 182:Select the last step in Interaction Design
Answer:evaluating design
Question 183:Which type of external cognition is used in case of using pen and p
aper to solve a math problem?
Answer:computational offloading
Question 184:A_______ is high-level description of how a system is organized and
operates.
Answer:conceptual model
Question 185:Ecological validity concerns how the environment in which an evalua
tion is conducted influences or even distorts the results
Answer:ecological validity
Question 186:The use of to facilitate the flow of talk and help overcome convers
ational breakdowns.
Answer:conversational mechanisms.
Question 187:____is data that is difficult to measure, count or express in numer
ical terms in a sensible fashion.
Answer:qualitative data
Question 188:____ is strategy that entails using more than one data gathering te
chnique to tackle a goal or using more than one data analysis approach on the sa
me set of data.
Answer:triangulation
Question 189:When does the system make negative emotional responses from user?
Answer:when....work properly;when ....want to do;when ....not met
Question 190:____is designing interactive products to support the way people com
municate and iteract in their everyday and working lives
Answer:interaction design
Question 191:Select the quantitative data:
Answer:number of software packages in project[2]the number of years experience t
he interviewees have
Question 192:Which are the main evaluation approaches?

Answer:all of the others
Question 193:Graphical User Interfaces are a problem in modern computers and mak
e them run very slowly.
Answer:false
Question 194:A computer expert produces an in-house solution with an HCI which i
s very efficient in computer resources, based on command-lines. Which one of the
following is most likely to be the result when the system is implemented?
Answer:most staff will feel demoralised and will not want to use the system
Question 195:Competence in the use of computers is gained by practice.
Answer:true
Question 196:Which one of these statements about long and short term memories is
correct?
Answer:long term ....by repetition.
Question 197:Which one of these is a good reason to include sounds in an HCI?
Answer:users react more quickly to sounds than to visual signals
Question 198:Which one of these statements abount HCI design is correct?
Answer:bright yellow is particularly attention catching because the eye is sensi
tive to read and green frequencies.
Question 199:The energy wasted by computers can be up to 10 % of an organisation
s energy bill. It can be reduced by having stand-by settings.
Answer:true
Question 200:Which one of these is an appropriate measure to reduce the risk of
RSI?
Answer:taking regular breaks.
Question 201:work on conversation analysis describe three basic rules:
Answer:the current...request;another...speaking;the current...talking
Question 202:user experience designers (UX) - people who do all the above but wh
o may also carry out field studies to inform the design of products
Answer:user experience designers
Question 203:information architects - people who come up with ideas of how to pl
an and structure interactive products
Answer:information architects
Question 204:web designers - people who develop and create the visual design of
websites, such as layouts
Answer:web designers
Question 205:usability engineers - people who focus on evaluating products, usin
g usability methods and principles
Answer:usability engineers
Question 206:interaction designers - people involved in the design of all the in
teractive aspects of a product
Answer:interaction designers
Question 207:IDEO: creates products, services and environments for companies pion
eering new ways to provide value to their customers
Answer: creates...their customers

Question 208:Swim: provides a wide range of design services, in each case targete
d to address the product development needs at hand
Answer: provides...at hand
Question 209:Cooper
Answer:from...goal-related design
Question 210:Nielsen Norman Group
Answer: help companies enter the age of the consumer, designing human-centered pro
ducts and services
Question 211:Interdisciplinary fields that do interaction design:
Answer:hci;human factors;cognitive engineering;cognitive ergonomics;computer...w
ork;information systems
Question 212:Design practices contributing to ID:
Answer:graphic design; product design;artist-design;industrial design;film indus
try
Question 213:Academic disciplines contributing to ID:
Answer:psychology;social sciences;computing sciences;engineering;ergonomics;info
rmatics
Question 214:Bad designs Elevator controls and labels on the bottom row all loo
k the same, so it is easy to push a label by mistake instead of a control button
Answer:elevator...control button
Question 215:What is the main aim of user test method using in usability testing
approach?
Answer:all
Question 216:Activity theories is a product of Soviet psychology that explains t
erms of out practical activity in the world.
Answer:human behaviour
Question 217:Usability goals: Effective to use | Efficient to use | Safe to
use
Answer:having good utility;easy to learn;easy to remember how to use
Question 218:Conceptual model:
Answer:the major....analogies;the concept;the relationships between concept;the
mapping
Question 219:Interaction type:
Answer:instructing;conversing;manipulating;exploring cognition;attention;percept
ion and recognition;memory;learning;reading...listening;problem-solving....decis
ion-making
Question 220:Validity is concerned with whether the evaluation method measures w
hat it is intended to measure.
Answer:validity
Question 221:The reliability of a method is how well it produces the same result
s on separate occasions under the same circumstances.
Answer:reliability
Question 222:Which is task description types?
Answer:scenarios ,essential use cases,use cases
Question 223:Which is NOT a reason for using emoticons, sounds, icons ... at the
interface of system?
Answer:improving the performance of system
Question 224:What kind of data is NOT mainly collected in field study?
Answer:none of the others (time to complete a task , number of errors per unit
of time ,number and type of errors per task )
Question 225:Select interfaces that are developed in 1990s
Answer:advanced graphical interfaces
Question 226:In data gathering sessions, a_______ is a small trial run of the ma
in study to make sure that the proposed method is a viable before embarking on t
he real study.
Answer:pilot study
Question 227:Which kind of interfaces are designed for devices that are handheld
and intended to be used while on the move?
Answer:mobile interfaces
Question 228:Emoticons, sounds, icons ... have been used at the interface to:
Answer:1. convey emotional states 2. elicit certain kinds of emotional response
Question 229:What make an virtual agent believable?
Answer:All of other(appearance, behavior)
Question 230:Decide:determine the goals;explore the questions;choose the evaluat
ion;identify...issues;decide how to deal;evaluate...lives
Answer:determine the goals;explore the questions;choose the evaluation;identify.
..issues;decide how to deal;evaluate...lives
Question 231:What is the main method using in usability testing approach?
Answer:Finding, measuring, testing
Question 232:Data gathering guidelines for requirements
Answer:focus on ...stakeholders;involve...stakeholder groups;involving only one
representative;support the data gathering
Question 233:Principles of Conceptual design:Keep an open mind but never forget
the users and their context
Answer:discuss ideas with other....possible;use low-fidelity....feedback;iterate
, iterate, and iterate
Question 234:Which kind of evaluation approach in which user indirectly involve?
Question 235:When do users feel frustration?
Answer:a user s expectations are not met
Question 236:____ is what goes on in our heads when we carry out our every activ
ities
Answer:cognition
Question 237:Building interaction versions of design is the ________ step in int
eraction design
Answer:third
Question 238:___________ are type of walkthrough in which users, developers and
usability experts work together to step through a scenario, discussing usability
issues associated with dialog elements involved in the scenario steps.

Answer:pluralistic walkthroughs
Question 239:Which kind of interaction involves users moving through virtual or
physical environments?
Answer: none of the others (manipulating , conversing , instructing )
Question 240:Select the evaluation approach in which asking experts method is ma
inly applied:
Question 241:Select the correct order of activities in interaction design
Answer:1. establishing requirements , 2. developing first design. , 3. building
conceptual model
Question 242:Select the last step in DECIDE evaluation framework
Answer:evaluate, analyze, interpret and present the data.
Question 243:Select the advantages of high-fidelity prototype
Answer:fully interactive , complete functionality
Question 244:Which mechanism allows users knowing who is arround , what is happe
ning and who is talking with whom?
Answer:awareness mechanism
Question 245:Which is the most expensive data recording method?
Answer:video recording
Question 246:Which is NOT a design implication for user is attention?
Answer:none of the others (avoid cluttering the interface with too much informa
tion. use techniques like animated graphics, color, underlining . make inforrm
ation salient whet it needs attending. )
Question 247:Which is NOT practical issue in Interaction Design?
Answer:how do you protect the people is privacy?
Question 248:Who were developed grounded theory?
Answer:glaser and strauss
Question 249:Qualitative data is data that is difficult to measure, count or exp
ress in numerical terms.
Answer:true
Question 250:Quantitative data is data that in the form of numbers or can easily
be translated into numbers.
Answer:true
Question 251:Which design principle is about sending back information about what
action has been done and what has been accomplished, allowing the person to con
tinue with the activity?
Answer:feedback
Question 252:Which data recording method requires least of technology?
Answer:taking notes
Question 253:Attention, perception and recognition, learning, .... are the speci
fic kinds of processes of __________
Answer:cognition
Question 254:Which is NOT technique for qualitative analysis?
Answer:averages and percentages

Question 255:Which is the disadvantage of low-fidelity prototype?
Answer:poor detailed specification to code to . limited error checking
Question 256:Select methods for data gathering in usability testing
Answer:user test
Question 257:In the view of breadth of functionality provided versus depth, ther
e are two kinds of prototyping are called ___________ prototyping (providing a w
ide range of functions but with little detail) and ____________ prototyping (pro
viding a lot of detail for only a few functions.
Answer:horizontal/ vertical
Question 258:Select correct order of 3 stages in heuristic evaluation:
Answer:the briefing session;the evaluation period
Question 259:Which is the first model generally known in software engineering an
d forms the basic of many lifecycles in use today?
Answer:Waterfall lifecycle model
Question 260:What matters should be considered when designing usable interactive
products?
Answer:who is going to be using them. how they are going to be used. where th
ey are going to be used , we can design for a user experience
Question 261:How do you optimize the users interactions to support and extend th
e users activities effective, useful and usable ways?
Answer:using intuition and hope for the best.understanding of the users
Question 262:Data recording:note plus still camera;audios plus still camera;vide
o
Answer:note plus still camera;audios plus still camera;video
Question 263:Interview structure interview;unstructured interview;semi-structure
d interview
Answer:structure interview;unstructured interview;semi-structured interview
Question 264:Steps for an interview
Answer:introduction;warm-up;main;cool-off;closing
Question 265:Questionnaire think about the ordering of;consider whether you need
;provide clear instructions;a balance must be struck
Answer:think about the ordering of;consider whether you need;provide clear instr
uctions;a balance must be struck
Question 266:Observation direct observation in the field;direct observation in c
ontrolled environments
Answer:direct observation in the field;direct observation in controlled environm
ents
Question 267:Simple qualitative analysis:
Answer:identifying recurring patterns or themes;categorizing data;looking for cr
itical incidents
Question 268:User-centered approach
Answer:early focus on users and tasks;empirical measurement;iterative design
Question 269:Basic activities of interaction designs: Identifying needs and est
ablishing requirements for user experience
Answer:developing alternative designs ;building interactive versions of;evaluati

ng what is
Question 270:Practical issues:who are the users? what do we mean by needs? how
do you generate alternative designs? how do you choose among alternative Life cy
cle
Answer:who are the users? what do we mean by needs? how do you generate alterna
tive designs? how do you choose among alternative Life cycle
Question 271:Contextual inquiry
Answer:a structured approach to the collection and interpretation of data from f
ieldwork with .
Question 272:Approaches
Answer:usability testing;field studies;analytical evaluation;combining approache
s;opportunistic evaluation
Question 273:the use of conversational mechanisms to facilitate the flow
Answer:conversational
Question 274:Coordination mechanisms we can
Answer:verbal and non-verbal;schedules...conventions;shared...representations
Question 275:the use of coordination mechanisms to allow people to work
Answer:coordination
Question 276:Affective aspect
Answer:generation of an emotional response
Question 277:Social mechanisms 3:
Answer:the use of... what is happening
Question 278:Social mechanisms 2
Answer: the use of....interact together
Question 279:Social mechanisms 1:
Answer:the use of....conversational breakdowns
Question 280:What does a scenario describe?
Answer:human activities or tasks in a story that allows
Question 281:Scenarios, use cases, essential use cases are three of more common
method for
Answer:task description
Question 282:Which kind of externalizing cognition occurs when we use a tool or
device in conjunction with an external representation to help us carry out a com
putation?
Answer:computational offloading
Question 283:Which is technique for quantitative analysis?
Answer:charts
Question 284:Which attribute of a method is concerned with how well it produces
the same results on separate occasions under the same circumstances?
Answer:reliability
Question 285:In usability testing, _____________ is mainly collected.
Answer:quantitative data
Question 286:Which of approach can be applied in DECIDE evaluation frameworks?

Question 287:Computational offloading belongs to
Answer:external cognition
Question 288:Interview technique is good for exploring issues.
Answer:exploring issues.
Question 289:kind of data analysis that uses numerical methods to ascertain the
magnitude, amount or size of something:
Answer:quantitative analysis
Question 290:Which of the following statements is not true?An accessible system
design ensures that system funrtions can be accessed by users with disabilities
or in extreme working circumstances
Answer:An accessible system design ensures that system funrtions can be accessed
by users with disabilities or in extreme working circumstances
Question 291:Which of the following statements about Prototype is not true? The
best prototype is a high fidelity prototype
Answer:the best prototype is a high fidelity prototype
Question 292:Which of the following statements are true?The cogonitive walkthrou
gh is conducted by members of the design team.
Answer:the cogonitive walkthrough is conducted by members of the design team.
Question 293:Which type of interaction describes how users carry out their tasks
by telling the system what to do?
Answer:instructing
Question 294:Select data gathering technique that is not often used in requireme
nts activity:
Answer:indirect observation,conceptual model
Question 295:In analytical evaluation, two categories of evaluation methods are
considered:_________and_________.
Answer:[1]heuristic evaluation [2]walkthroughs
Question 296:Body language is verbal communication.
Answer:False
Question 297:Peripheral awareness is a specific kind of awareness
Answer:true
Question 298:Understanding user
Answer:cognition \ attention \ perception and recognition \ memory \
learning \
reading, speaking, and listening \ problem-solving, planning,
reasoning, decision-making
Question 299:Conversation is supported in real-time through voice or typing. Wha
t kind of conversation is that?
Answer:synchronous computer-mediated communication
Question 300:How many kinds of requirements are identified in software engineeri
ng? What are they? 2 kinds: functional and non-functional
Answer:2 kinds: functional and non-functional
Question 301:Which is the first step in planning an evaluation? Determine the go
als
Answer:determine the goals

Question 302:Interaction design: Taking into account what people are good and b
ad at | Considering what might help people with the way they currently do thing
s
Anwser:thinking through what might provide quality user experiences | listening
to what people want and getting them involved in the design | using tried and
tested user-based techniques during the design process
Question 303:Asking experts method is mainly applied in analytical evaluation ap
proach
Answer:approach
Question 304:Annotating:involves modifying external representations, such as cro
ssing off or underlining item
Answer:cognitive tracing involves externally manipulating item into different or
ders or structures
Question 305:Which is NOT a task description type?
Answer:hta
Question 306:The ___ framework provides a useful checklist for planing an evalut
ion study
Answer: DECIDE
Question 307:Select correct statements about simple quanlitative analysis
Answer:Semi-structured | Structured | Unstructured
Question 308:Select the incorrect Nielsen's heuristics
Answer:Error removal
Question 309:___ models are used to evaluate systems with predictable tasks such
as telephones
Answer:Predictive
Question 310:Which of the followings belong to the items of the DECIDE framework
?
Answer:Explore the questions | Determine the goals | Choose the evaluation appro
ach and methods
Question 311:What should we do to understand user's need
Answer:Listen to what we want to | Need to take into account | Consider what mig
ht help
Question 312:All of the following statements about attention are true except
Answer:Information at the interface should be structured to avoid user's attenti
on
Question 313:Generating ___ is a key principle in most disciplines, and one that
should be encouraged in interaction design
Answer:alternatives
Question 314:What does HTA stand for
Answer:Hierarchival Task Analysis
Question 315:In communication, ___ also used to emphasize and as substitute
Answer:non-verbal
Question 316:Design is a _______ activity
Answer:create|practical
Question 317:Select correct statements about conceptual models

Answer:It is a structure outlining the concepts and the relationships between th
em
Question 318:The best way to present you findings depends on the ___, the purpos
e, and the data gathering and analysis undertaken
Answer:audience
Question 319:All of the followings are the good design implications except
Answer:Design interfaces that promote recall rather than recognition
Question 320:Select the incorrect statements A central concern of interaction de
sign is to develope interactive products that are usable
Answer:A central concern of interaction design is to develope interactive produc
ts that are usable
Question 321:Select the correct statements about the types of interviews
Answer:Unstructed | Structured | Semi-structured
Question 322:___ allows designs to be refined based on feedbacks
Answer:Interaction
Question 323:__________were invented to overcome physical constrains of a comput
er display, enabling more information to be viewed and tasks to be performed
Answer:Windows
Question 324:Stakeholders can see, hold, interact with a ___ more easily than a
document or a drawing
Answer:Triangulation
Question 325:Two common types of Compromises in prototyping ___: provide a wide
range of functions
Answer:horizotal | vertical
Question 326:Users have created a range of ___ compensate for a lack of expressi
veness in text communication
Answer:emoticons
Question 327:What are criticisms of anthropomorphism
Question 328:List three main evaluation approaches
Answer:usability tesing | field studies | analytical evaluation
Question 329:___ used to organize regular activities in large organizations
Answer:Schedules
Question 330:______is a philosophy with a set of techniques that include partici
pant observation and interviews
Answer:Ethnography
Question 331:___ aim to test hypotheses by manipulating certain variables while
keeping others constant
Answer:Experiments
Question 332:What are advantages of online questionnaires
Answer:Responses are usually | Time required | No copyright | Data can be collec
ted
Question 333:___ exist now that extend how users can access, explore, and visual
ize infomation
Answer:Advanced graphical interfaces
Question 334:The number of participants for user testing depends on
Answer:schedule for testing | cost of running tests
Question 335:Select correct statements about running the interview
Answer:Introduction | Warm-up | Main body
Question 336:To understand the problem space we need to ask following questions
Answer: All of the others
Question 337:When design implications for attention, we should
Answer: Use techniques that make things stand out like color, ...
Question 338:What are correct statements about icons?
Question 339:Conceptual models can help the design team to
Answer: Orient themselves | Establish a set of
Question 340:___ theory explains human behaviour in terms of our practical activ
ity with the world
Answer: Activity
Question 341:HTA starts with a ___ which is examined and the main tasks for arch
ieving it are identified
Answer: user goal
Question 342:The first item of the DECIDE framework is
Answer:Determine the goals
Question 343:___ analysis expresses the nature of elements and is represented as
themes, patterns, stories
Answer:Qualitative
Question 344:The ___ model allows predictions to be made about how long it takes
an expert user to perform a task
Answer:keystroke
Question 345:___ are good at displaying a small number of options at the same ti
me and where the size of the display is small, iPods
Answer:flat menus
Question 346:Select explicit cues of conversations
Answer:saying Oh dear, must go
Question 347:Evaluations done during design to check that the product continues
to meet
Answer:formative | summative
Question 348:___ aspects are concerned with how interactive systems make people
respond in emotional ways
Answer:Affective
Question 349:List the academic disciplines contributing to Interaction Design
Question 350:Select the corrects statements about memory
Answer:It involves first encoding and then retrieving knowledge

Question 351:___ is a series of sketches showing how a user might progress thoug
h a task using the device
Answer:Storyboard
Question 352:What are the correct statements about interface metaphors
Answer:They help users understand | They can be innovative | They make learning
Question 353:Which of the followings belong to Nielsen's heuristics
Question 354:All of the following are the good guidelines for data gathering exc
ept
Answer:involve one representative from each stakeholder group
Question 355:Field studies are done in ___ environments
Answer:natural
Question 356:___ of affect provide a way of conceptualizing emotional and pleasu
re aspects of interaction design
Answer:Models
Question 357:___ analysis is used mainly to investigate an existing situation
Answer:Task
Question 358:Select correct statements about shared external representations
Question 359:What are the advantages of working in multidisciplinary teams?
Answer:more ideas and designs generated
Question 360:Evalation & design are closely integrated in user-centered design.
Designers need to check that they understand users requirement. Different evalut
ion approaches and methods are often combined in one study
Answer:Evalation...user-centered design. Designers...users requirement. Differen
t...one study
Which is NOT a task description type?
Answer : hta
Which is task description types?
Answer : scenarios | essential use cases |use cases
Which is NOT a reason for using emoticons, sounds, icons ... at the interface of
system?
Answer : improving the performance of system
Which design principle refers to designing interfaces to have similar operations
and use similar elements for achieving similar tasks?
Answer : consistency
1 What kind of data is NOT mainly collected in field study?
Answer : none of the others (time to complete a task | number of errors per un
it of time | number and type of errors per task )
Select interfaces that are developed in 1990s
Answer : advanced graphical interfaces
__________ mechanisms are used for finding out what is happening, what others ar
e doing and letting others know what is happening
Answer : awareness
In data gathering sessions, a_______ is a small trial run of the main study to m
ake sure that the proposed method is a viable before embarking on the real study
.
Answer : pilot study
Which kind of interfaces are designed for devices that are handheld and intended
to be used while on the move?
Answer : mobile interfaces
Which kind of externalizing cognition occurs when we use a tool or device in con
junction with an external representation to help us carry out a computation?
Answer : computational offloading
Building interaction versions of design is the ________ step in interaction desi
gn.
Answer : second
___________ are type of walkthrough in which users, developers and usability exp
erts work together to step through a scenario, discussing usability issues assoc
iated with dialog elements involved in the scenario steps.
Answer : pluralistic walkthroughs
Select the correct order of activities in interaction design
Answer : 1. establishing requirements | 2. developing first design. | 3. buildi
ng conceptual model
Select the evaluation approach in which asking experts method is mainly applied:
Answer : analytical evaluation
Which kind of interaction involves users moving through virtual or physical envi
ronments?
Answer : none of the others (manipulating | conversing | instructing )
Select the last step in DECIDE evaluation framework
Answer : evaluate, analyze, interpret and present the data.
Which is technique for quantitative analysis?
Answer : charts
Select the advantages of high-fidelity prototype
Answer : fully interactive | complete functionality
Which attribute of a method is concerned with how well it produces the same resu
lts on separate occasions under the same circumstances?
Answer : reliability
Which is NOT technique for qualitative analysis?
Answer : statistical analysis
Which mechanism allows users knowing who is arround , what is happening and who
is talking with whom?
Answer : awareness mechanism
Which is the most expensive data recording method?
Answer : video recording
Which is NOT a design implication for user is attention?
Answer : none of the others (avoid cluttering the interface with too much infor
mation. | use techniques like animated graphics, color, underlining .| make i
nforrmation salient whet it needs attending. )
Which is NOT practical issue in Interaction Design?
Answer : how do you protect the people is privacy?
_____ is a type of sensor-based interaction, where physical objects, e.g bricks,
balls.. are coupled with digital representations.
Answer : tangible interface
In usability testing, _____________ is mainly collected.
Answer : quantitative data
Which data recording method requires least of technology?
Answer : taking notes
Attention, perception and recognition, learning, .... are the specific kinds of
processes of __________.
Answer : cognition
Which of approach can be applied in DECIDE evaluation frameworks?
Answer : averages and percentages
Which is the disadvantage of low-fidelity prototype?
Answer : b. poor detailed specification to code to | c. limited error checki
ng
Select methods for data gathering in usability testing
Answer : user test
In the view of breadth of functionality provided versus depth, there are two kin
ds of prototyping are called ___________ prototyping (providing a wide range of
functions but with little detail) and ____________ prototyping (providing a lot
of detail for only a few functions.
Answer : horizontal/ vertical
Select correct order of 3 stages in heuristic evaluation:
Answer : 2. the briefing session, in which the experts are told what to do. | 1
. the evaluation period, in which each expert typically spends 1-2 hours indepen
dently inspecting the product. | 3. the debriefing session, in which the expert
s come together to discuss their findings and suggest solutuions
____ is what goes on in our heads when we carry out our every activities
Answer : cognition
When do users feel frustration?
Answer : a users expectations are not met
Which kind of evaluation approach in which user indirectly involve?
interaction design is a process for designing interactive products to support th
e way
Answer : products
is a high-level description of how a system is organized and operates.
Answer : conceptual model
is the process of selecting things to concentrate on, at a point in time,
Answer : attention
occurs when we use a tool or device in conjunction with an external
refers to how information is acquired from environment and transformed
Answer : perception
Computational offloading belongs to
Answer : external cognition
Context-aware reminder system is a kind of
Answer : annotating and cognitive tracing
Emoticons, sounds , icons ... have been used at the interface to:
Answer : convey emotional states
true | elicit certain kinds
of emotional response
true
In text communication, we use ? emoticon to express
Answer : happy
Users feel frustration when
Answer : an application doesnot work properly or crashes | user is expectations
are not met
Which is not command-line interface operating system?
Answer : windows 98
interface combines different media (graphics, text, video, sound, animation..)
Answer : multimedia
The WIMP interface comprises:
Answer : windows -icons - menus - poiting device
Which is not a type of interface ,developed in 1990s? Tangible interfaces
Answer : tangible interfaces
When were command interfaces developed ? 1980
Answer : 1980
Shareable interfaces are designed for more than one person to use Answer : share
able
How many key issues that require attention for a data gathering session to be su
ccessful?
Answer : 4 issues: setting goals, the relationship with participants, triangulat
ion, pilot studies
Interview technique is good for exploring issues.
Answer : exploring issues.
Which is the best approach for data recording? Video capturing

Answer : video capturing
Select correct statements:
Answer : data is a collection of facts from which conclusions may be draw | in
formation is the result of analyzing and interpreting the data
Who were developed grounded theory? Glaser and Strauss
Answer : glaser and strauss
Qualitative data is data that is difficult to measure, count or express in numer
ical terms.
Answer : TRUE
Quantitative data is data that in the form of numbers or can easily be translate
d into numbers.
Answer : TRUE
Which is not a type of qualitative analysis? statistical analysis
Answer : statistical analysis
Activity theory is a product of Soviet psychology that explain human behavior in
terms of out practical activity in the world.
Answer : human behavior
User-centered approach is based on: Early focus on users and tasks, Empirical me
asurement, Iterative design.
Answer : early focus on users and tasks, empirical measurement, iterative design
.
Which is the first model generally known in software engineering and forms the b
asic of many lifecycles in use today? Waterfall lifecycle model
Answer : waterfall lifecycle model
kind of data analysis that uses numerical methods to ascertain the magnitude, am
ount or size of something:
Answer : quantitative analysis
Which design principle is about sending back information about what action has b
een done and what has been accomplished, allowing the person to continue with th
e activity?
Answer : feedback
Which interface uses a type of sensor-based interaction, where physical objects,
e.g bricks, balls.. are coupled with digital representations?
Answer : tangible interface
What make an virtual agent believable?
Answer : 1. appearance | 2. behaviour
who have responsibility in the design of all the interactive aspect of a product
?
Answer : interaction designers
Which design concept of constraining refers to determining ways of restricting t
he kinds of user interaction that can take place at a given moment?
Answer : constraints
What matters should be considered when designing usable interactive products?
Answer : who is going to be using them. | how they are going to be used. | whe
re they are going to be used | we can design for a user experience
How do you optimize the users interactions to support and extend the users acti
vities effective, useful and usable ways?
Answer : using intuition and hope for the best. | understanding of the users
Which kind of interaction can support simple voice recognition?
Answer : conversing
Which mode of interaction involves users moving through virtual or physical envi
ronments?
Answer : exploring
How many fundamental types of interaction?
Answer : 4
What is NOT benefit of using interface metaphors?
Answer : forces users to only understand the system in terms of the metaphor
What are main components of conceptual model?
Answer : the major metaphors and analogies | the concepts | the relationships
between concepts and mapping

After understanding of the problem space, the next step in design process is
Answer : develop a conceptual model
Which type of interaction describes how users carry out their tasks by telling t
he system what to do?
Answer : instructing
According to Norman s theory of action, how many stages in an activity when user
s interactive with interface?
Answer : 7
What is NOT design implication for attention?
Answer : clutter the interface with more information.
Which is design implication for Perception?
Answer : representations of information need to be designed to be perceptible an
d recognizable
the use of conversational mechanisms to facilitate the flow Answer : conversatio
nal
the use of awareness mechanisms to find out
Answer : awareness
conversation are supported in real-time through voice or typing
Answer : synchronous computer-mediated communication
group calendars, electronic schedulers, project management tools have been devel
oped to support
Answer : coordination
Coordination mechanisms we can
Answer : verbal and non-verbal communication | schedules, rules, and convention
s | shared external representations
the use of coordination mechanisms to allow people to work
a camera system, which can regularly-updated video images of people in their of
fice, is a technology to
Answer : support awareness
Which isnot a recommendation for designing good error messages?
Answer : using terms like fatal, error, invalid, bad and illegal
Answer : appearance, behavior
Select the useful and friendly error messages:
Answer : syntax error - there is a problem with your command. please check it!
What kind of model do the extreme Programming, Crystal, Scrum belong to? Agile p
rogramming
Answer : agile programming
According to Eason, how many categories of users are divided to? What are they?
Answer : 3 categories: primary secondary and tertiary
Understanding as much as possible about the users, their work and the context of
that work. : indentify needs
Answer : indentify needs
What does a scenario describe? human activities or tasks in a story that allows
Answer : human activities or tasks in a story that allows
Which is NOT a guideline when gathering data for requirements? Involve only one
representative from each stakeholder group
Answer : involve only one representative from each stakeholder group
How many kinds of requirement are identified in software engineering? What are t
hey? 2 kinds: functional and non-functional
Answer : 2 kinds: functional and non-functional
Scenarios, use cases, essential use cases are three of more common method for ta
sk description
Answer : task description
Why do we use prototype?
Answer : stakeholders can see, hold, interact with a prototype | team members c
an communicate effectively.
Which are the guiding principles of conceptual design? Discuss ideas with other
stakeholders as much as possible.

Answer : discuss ideas with other stakeholders as much as possible.
Which are disadvantages of low-fidelity prototype?
Answer : poor detailed specification | limited error checking
What are advantages of high-fidelity prototype?
Answer : complete functionality, |
fully interactive
In case of identifying new opportunities of new technology, which approach shoul
d be used? Field studies
Answer : field studies
Which approaches can use observing users method to get data for evaluation?
Answer : field studies | usability testing
Asking experts method is mainly applied in analytical evaluation approach
Answer : approach
Annotating: involves modifying external representations, such as crossing off or
underlining item
Answer : cognitive tracing involves externally manipulating item into different
orders or structures
Social mechanisms 1:
Answer : the use of conversational mechanisms to facilitate the flow of talk and
help overcome conversational breakdowns
Social mechanisms 2
Answer : the use of coordination mechanisms to allow people to work and interact
together
Answer : the use of awareness mechanisms to find out what is happening, what oth
ers are doing, and, conversely, to let others know what is happening
Coordination mechanisms
Answer : verbal and nonverbal communication \ schedules, rules, and convention
s \ shared external representations
Affective aspect
Answer : generation of an emotional response
For key issues
Answer : setting goals \ the relationship with participants \ triangulation
\ pilot studies
Data recording
Answer : note plus still camera \ audios plus still camera \ video
Interview
Answer : structure interview \ unstructured interview \ semi-structured in
terview
Steps for an interview
Answer : introduction \ warm-up \ main \ cool-off \ closing
Questionnaire
Answer : think about the ordering of questions \ consider whether you need di
fferent version of the questionnaire \ provide clear instructions \ a balan
ce must be struck
Observation
Answer : direct observation in the field \ direct observation in controlled e
nvironments
Simple qualitative analysis:
Answer : identifying recurring patterns or themes \ categorizing data \ loo
king for critical incidents
User-centered approach
Answer : early focus on users and tasks \ empirical measurement \ iterativ
e design
Basic activities of interaction designs: Identifying needs and establishing req
uirements for user experience
Answer : developing alternative designs that meet those requirements \ buildin
g interactive versions of the designs \ evaluating what is being built through
out the process and the user experience it offers
Practical issues
Answer : who are the users? what do we mean by needs? how do you generate alter
native designs? how do you choose among alternative
Life cycle
Answer : waterfall \ spiral \ rapid(rad) \ agile
Contextual inquiry
Answer : a structured approach to the collection and interpretation of data from
fieldwork with .
Approaches
Answer : usability testing \ field studies \ analytical evaluation \ combin
ing approaches \ opportunistic evaluation
Interaction Design is wider than HCI
Answer : TRUE
Which is the first step in planning an evaluation? Determine the goals
Answer : determine the goals
How many items are there in DECIDE framework?
Answer : 6
Which are practical issues when doing evaluation? Users issues, Schedule and bud
get constraints, Facilities and equipment
Answer : users issues, schedule and budget constraints, facilities and equipment
Validity is concerned with whether the evaluation method measures what it is int
ended to measure.
Answer : validity
The reliability of a method is how well it produces the same results on separate
occasions under the same circumstances.
Which kind of data is mainly collected in usability testing? Quantitative data
Answer : quantitative data
Which is the main difference between usability testing and field study?
Answer : field study focus on how users interact with products in their everyday
. | usability testing is conducted in controlled environments
What is the main method using in usability testing approach? Finding, measuring,
testing
Answer : finding, measuring, testing
How long does the field study approach take? the time can be short or long depen
d on the evaluators.
Answer : the time can be short or long depend on the evaluators.
Where is the usability testing conducted? controlled environment
Answer : controlled environment
Interaction design: Taking into account what people are good and bad at | Cons
idering what might help people with the way they currently do things
Answer : thinking through what might provide quality user experiences | listeni
ng to what people want and getting them involved in the design | using tried an
d tested user-based techniques during the design process
Data gathering guidelines for requirements
Answer : focus on identifying the stakeholders \ involve all the stakeholder g
roups \
involving only one representative from each stakeholder group is not
enough \ support the data gathering sessions with suitable props
Principles of Conceptual design:Keep an open mind but never forget the users and
their context
Answer : discuss ideas with other stakeholders as much as possible \ use low-f
idelity prototyping to get rapid feedback \ iterate, iterate, and iterate
Decide Answer : determine the goals \ explore the questions \ choose the ev
aluation approach and methods \ identify the practical issues \ decide how to
deal with the ethical issues \ evaluate, analyze, interpret, and present the
data
Interaction design is a process for designing interactive to support the way p
eople communicate and interact in their everyday and working lives. Answer : pro
ducts
A camera system which can regularly-updated video images of people in their offi
ce, is a technology to support
Answer : awareness
Body language is verbal communication.
Answer : TRUE
Peripheral awareness is a specific kind of awareness
Answer : true
When a group of people act or interact together they need to coordinate themselv
es.
Answer : TRUE
What make a virtual agent believable? All of the others.
Answer : all of the others.
Emoticons, sounds, icons ... have been used at the interface to:
Answer : 1. convey emotional states 2. elicit certain kinds of emotional respons
e
What does GUI stand for? Graphic User Interface
Answer : graphic user interface
When was command interfaces developed?
Answer : 1980s
Website is not designed for blind users
Answer : false
Tangible interfaces provide a large interactional space that can support flexibl
e group working. False
Answer : false
Augmented reality interfaces has mostly been experimented with in medicine. Tru
e
Answer : true
How many key issues those require attention for a data gathering session to be s
uccessful?
Answer : 4 issues: setting goals, the relationship with participants, triangulat
ion, pilot studies
bservation is a useful data gathering technique at later stage of product proces
s. False
Answer : false
Interaction logging of user operations on software is a type of indirect observa
tion. True
Answer : true
4 basic activities: Identify in needs and establishing requirements for user exp
erience | Developing alternative designs that meet those requirement
Answer : building interactive versions of the designs so that they can be commun
icated and assessed | evaluating what is being built throughout the process an
d the user experience it offers
Usability goals: Effective to use | Efficient to use | Safe to use
Answer : | having good utility | easy to learn |
easy to remember how
to use
Conceptual model:
Answer : the major metaphors and analogies | the concept | the relationshi
ps between concept | the mapping
Interaction type:
Answer : instructing \ conversing \ manipulating \ exploring
Understanding user
Answer : cognition \ attention \ perception and recognition \ memory \
learning \
reading, speaking, and listening \ problem-solving, plannin
g, reasoning, decision-making
Select correct order of activities in process of interaction design
Answer : 2.
identifying needs and establishing requirements for the user ex
perience. 1.
developing alternative designs that meet uses requirements.
3.
building interactive versions of the designs. 4.
evaluating what is
being built
We can Marks: 1
Answer : design for a user experience answer
HCI is stand for
Answer : human computer interaction

Design principles are used by interaction designers to aid their thinking when d
esigning for the user experience
Answer : true
According to Ladle, the most important thing to design is the users conceptual m
odel.
Answer : true
A conceptual model is a detail description of a product.
Answer : false
Cognition is what goes on in our head when we carry out our everyday activities.
Answer : true
Cognition involves several processes including attention, memory, perception and
learning.
Answer : true
The use of mechanisms to facilitate the flow of talk and help overcome conversat
ional breakdowns
Answer : conversational
The use of mechanisms to find out what is happening, what others are doing, to l
et others know what is happening?
Answer : awareness
Conversation is supported in real-time through voice or typing. What kind of con
versation is that?
Answer : synchronous computer-mediated communication
Group calendars, electronic schedulers, project management tools have been devel
oped to support
Answer : none of the others
In coordination mechanism, we use: All of the others
Answer : all of the others
The use of mechanisms to allow people to work and interact together.
A bee flying across the screen indicating that the computer is doing something,
such as checking files. Whats type of this way for conveying the status of syste
m?
Answer : animations
Positive emotions are the result of good designs.
Answer : true
User frustrations is often a result of good design.
Answer : false
People are often comfortable when visiting a website that is overloaded with tex
t and graphics, making it difficult to find the information desired and slow to
access.
Answer : false
The WIMP interface comprises: Windows - Icons - Menus - Pointing device
Answer : windows - icons - menus - pointing device
Which is not a type of interface, developed in 1990s?
Answer : tangible interfaces answer
According to Robson (2002), select the correct order of these steps for an inter
view
Answer : 1. introduction 4. warm-up session where easy, not-threatening...2. mai
n session in which the questions are ...3. cool-off period consisting of a few e
asy questions. 5. closing session.
Question for an interview must be closed. It means questions require a list of p
ossible answers. False
Answer : false
A set of data have values below (2, 3, 4, 5, 7, 7, 14) Calculate median, mode an
d mean of this set.
Answer : median = 5, mode = 7, mean = 6
Activity theories is a product of Soviet psychology that explains terms of out p
ractical activity in the world.
Answer : human behavior

Raw interview data is usually in the form of audio recordings and interviewer no
tes True
Answer : TRUE
We usually analyze all of data which collected in data gathering sessions. Fal
se
Answer : false
We must use software tools for analyzing large data sets. False
Answer : false
User-centered approach is based on
All of the others
What kind of model does the extern Programming, Crystal, Scrum belong to? Agile
programming
Answer : agile programming
Select correct order of activities in Interaction Design:
Answer : 1 identifying needs and requirements 3. developing alternative designs
2. building interaction versions of design 4. evaluating designs
Developing alternative designs can be broken up into two sub-activities: concept
ual design and logical design. False
Answer : false
The Star lifecycle model has not been used widely and successfully for large pro
jects in industry. True
Answer : true
What is advantage of high-fidelity prototype? Complete functionality | Fully
interactive
Answer : complete functionality | fully interactive
Storyboard is one of high-fidelity prototyping method that is often used in conj
unction with scenarios. False Answer : FALSE
A prototype is a limited representation of a design that allows users to interac
t with it and to explore its suitability. True
Answer : TRUE
PowerPoint is often used for prototyping because it balances the provisionally o
f Marks: paper with the polished appearance of software prototypes.
Answer : true
In case of nil not defying new opportune of new technology, which approach shoul
Answer : field studies
When to evaluation the design? All of the others
Which are the evaluation approaches? All of the others
Asking experts method is mainly appalled in approach Analytical evaluation
Evaluation approaches are mutual exclusive, they can not be combined in same pro
ject. FALSE
Answer : FALSE
In analytical, there are two categories of evaluation methods: Inspections and t
heoretically based models. True
Answer : true
Evaluation is needed to check that users can use the product and that they like
it. True
Answer : true
How many Items is there In DECIDE framework? 6
Answer : 6
Is concerned with where the evaluate on ore erasures what It Is mar" Intended to
measure. Validity
Answer : validity
The of a method is how well It produces the same results on separate occasions u
nder the same circumstances.
Designing useful and attract vet regimes skill and creativity. True
Answer : true
Collected data about people must have her privacy Information: name, age, gender
.... Because this Information will be disclosed in written reports.
Answer : FALSE
In evaluation framework, time and budget constraints Is not important. We always
have enough time and money to complete all tasks.
Answer : FALSE
What is the main aim of user test method using in usability testing approach? A
ll of the others
Bad designs Elevator controls and labels on the bottom row all look the same, s
o it is easy to push a label by mistake instead of a control button
Answer : elevator controls and labels on the bottom row all look the same, so it
is easy to push a label by mistake instead of a control button
Academic disciplines contributing to ID:
Answer : C
psychologyC
social sciencesC
computing sciencesC
engineeringC
ergonomicsC
informatics
Design practices contributing to ID:
Answer : C
graphic designC
product designC
artist-designC
industrial des
ignC
film industry
Interdisciplinary fields that do interaction design:
Answer : C
hciC
human factorsC
cognitive engineeringC
cognitive ergonomi
csC
computer supported co-operative work C
information systems
Nielsen Norman Group
Answer : : help companies enter the age of the consumer, designing human-centered
products and services
In order to design something to support people; we must know who out target user
s are and what kind of support an interactive product could usefully provide.
Answer : true
that work, so the system under development can support them in achieving their
goals; this we call
Answer : identify needs
Essential use cases do not have actors and replaced by user roles True
Answer : true
The term scenario cannot be used in context of use cases. Because they are two d
ifferent methods for task description. False
Answer : false
To develop a use case, first identify the actors and then identify their goal in
using system.
Answer : true
What is a pattern? Pattern is a solution to a problem in a context.
Answer : pattern is a solution to a problem in a context.
Cooper
Answer : : from research and product to goal-related design
Swim: provides a wide range of design services, in each case targeted to address t
he product development needs at hand
Answer : provides a wide range of design services, in each case targeted to addres
s the product development needs at hand
IDEO: creates products, services and environments for companies pioneering new way
s to provide value to their customers
Answer : creates products, services and environments for companies pioneering new
ways to provide value to their customers
interaction designers - people involved in the design of all the interactive asp
ects of a product
Answer : interaction designers
usability engineers - people who focus on evaluating products, using usability m
ethods and principles
Answer : usability engineers
web designers - people who develop and create the visual design of websites, suc
h as layouts
Answer : web designers
information architects - people who come up with ideas of how to plan and struct
ure interactive products
Answer : information architects
user experience designers (UX) - people who do all the above but who may also ca
rry out field studies to inform the design of products
Answer : user experience designers
work on conversation analysis describe three basic rules: Rule 1: the current sp
eaker chooses the next speaker by asking an opinion, question, or request
Answer : rule 2: another person decides to start speaking rule 3: the current s
peaker continues talking
Which one of these is an appropriate measure to reduce the risk of RSI?
Answer : taking regular breaks.
The energy wasted by computers can be up to 10 % of an organisations energy bill
. It can be reduced by having stand-by settings.
Answer : TRUE
Which one of these statements abount HCI design is correct?
Answer : bright yellow is particularly attention catching because the eye is sen
sitive to read and green frequencies.
Which one of these is a good reason to include sounds in an HCI?
Answer : users react more quickly to sounds than to visual signals.
Which one of these statements about long and short term memories is correct?
Answer : long term memory has a slower access time compared to short term memory
. material is committed to long term memory by repetition.
Competence in the use of computers is gained by practice.
Answer : TRUE
A computer expert produces an in-house solution with an HCI which is very effici
ent in computer resources, based on command-lines. Which one of the following is
most likely to be the result when the system is implemented?
Answer : most staff will feel demoralised and will not want to use the system.
Graphical User Interfaces are a problem in modern computers and make them run ve
ry slowly.
Answer : FALSE
Which are the main evaluation approaches?
Answer : all of the others - a. field studies b. usability testing c. analytic
al evaluation
Select the quantitative data:
Answer : [2]:[1]number of software packages in project[2]the number of years exp
erience the interviewees have
____is designing interactive products to support the way people communicate and
iteract in their everyday and working lives.
Answer : interaction design
When does the system make negative emotional responses from user?
Answer : [3-all]:[1]when an application doesnt work properly.[2]when a system do
esnt do what the user want to do[3]when a users expectations are not met
____ is strategy that entails using more than one data gathering technique to ta
ckle a goal or using more than one data analysis approach on the same set of dat
a.
Answer : triangulation
____is data that is difficult to measure, count or express in numerical terms in
a sensible fashion.
Answer : qualitative data
The use of to facilitate the flow of talk and help overcome conversational break
downs.
Answer : conversational mechanisms
Ecological validity concerns how the environment in which an evaluation is condu
cted influences or even distorts the results.
Answer : ecological validity
A_______ is high-level description of how a system is organized and operates.

Select data gathering technique that is not often used in requirements activity:
Answer : indirect observation
Which type of external cognition is used in case of using pen and paper to solve
a math problem?
Select the last step in Interaction Design
Answer : evaluating designs
Where is the usability testing conducted?
Answer : controlled environment [3-all]:[1]intemet[2]laboratory[3]natural enviro
nments
In analytical evaluation, two categories of evaluation methods are considered:__
_______and_________.
Answer : [2]:[1]heuristic evaluation [2]walkthroughs
Why do the users have negative emotions with system?
Answer : [3-all]:[1]an application does not work propertyor crashes [2]a users exp
ectations are not met [3]a system does not provide sufficient information to let
Cognitive walkthroughs involve simulating a users problem-solving process at eac
h step in the human-computer dialog, checking to see if the user s goals and mem
ory for actions can be assumed to lead to the next action.
Answer : cognitive walkthroughs
Low-fidelity prototype is one that does not look very much like the final produc
t. It usually uses materials that are very different from the intended final ver
sion.
Answer : low-fidelity prototype
What is "proxy-user"?
Answer : people who role-played as users when eliciting requirements
Which is not usability goals? user experience
Answer : user experience
Which is not a stage in heuristic evaluation? Improvement stage
Answer : improvement stage
Can be read at any place and any time is a benefit of_______communication. Asyn
chronous
Answer : asynchronous
The best way to ensure that development continues to take users activities into
account is to involve _______ throughout development. real users
Answer : real users
Environmental requirements refer to the circumstances in which the interactive p
roduct will be expected to operate. Environmental requirements
Answer : environmental requirements
and use similar elements for archieving similar tasks? Consistency
Answer : consistency
Select the practical issues in DECIDE framework [2]:[1]How to involve appropria
te users[2]Schedule and budget constraints
Answer : [2]:[1]how to involve appropriate users[2]schedule and budget constrain
ts
In evaluation, participants haven not the right to: public the information of e
valuation to outside
Answer : public the information of evaluation to outside
Fitts law predicts the time it takes to reach a target using pointing device. F
itts law
Answer : fitts law
When was the phrase "natural computing" coined by Stephen Pinker? answer:1997
Answer : 1997
All of the following are principles of Natural Computing except? Understanding
human learning
Answer : understanding human learning
Which of the following statements are true?
answer:The cogonitive walkthrough is conducted by members of the design team. An
swer : the cogonitive walkthrough is conducted by members of the design team.
Select incorrect guideline of data gathering for requirements:
Answer : use a combination of data gathering techniques
What is the central activity in Star lifecycle model?
Answer : evaluation
Formative evaluation usually occurs after the product has been completed. False
Answer : FALSE
Summative evaluation usually occurs after the product has been completed.
Answer : TRUE
Think-aloud protocols produce only quantitative data. FALSE
Answer : FALSE
Which of the following statements about Prototype is not true? The best prototy
pe is a high fidelity prototype
Answer : the best prototype is a high fidelity prototype
In vertical prototyping only a small subset of the systems functionality is test
ed. TRUE
Answer : TRUE
Prototypes elicit information about the general "look and feel" of a system TR
UE
Answer : TRUE
Limited functionality prototyping supports formative evaluation. TRUE
Answer : TRUE
The ticket machine is badly designed because
Answer : the designers have not designed the ticket machine for normal members o
f the public;the designers designed the ticket machine for themselves
Which is not a type of prototype?
Answer : Half prototype
Which of the following statements belong to Visibility of system status rule dev
eloped by Nielsen?
Answer : The system should always keep users informed about what is going on, t
hrough appropriate feedback within reasonable time.
Match between system and the real world
Answer : The system should speak the users language, with words, phrases and con
cepts familiar to the user, rather than system-oriented terms. Follow real-world
conventions, making information appear in a natural and logical order.
User control and freedom
Answer : Users often choose system functions by mistake and will need a clearly
marked "emergency exit" to leave the unwanted state without having to go throug
h an extended dialogue. Support undo and redo.
Consistency and standards
Answer : Users should not have to wonder whether different words, situations, or
actions mean the same thing. Follow platform conventions.
Error prevention
Answer : Even better than good error messages is a careful design which prevents
a problem from occurring in the first place. Either eliminate error-prone condi
tions or check for them and present users with a confirmation option before they
commit to the action.
Recognition rather than recall
Answer : Minimize the user is memory load by making objects, actions, and option
s visible. The user should not have to remember information from one part of the
dialogue to another. Instructions for use of the system should be visible or ea
sily retrievable whenever appropriate.
Flexibility and efficiency of use
Answer : Accelerators -- unseen by the novice user -- may often speed up the int
eraction for the expert user such that the system can cater to both inexperience
d and experienced users. Allow users to tailor frequent actions.
Aesthetic and minimalist design
Answer : Dialogues should not contain information which is irrelevant or rarely
needed. Every extra unit of information in a dialogue competes with the relevant
units of information and diminishes their relative visibility.
Help users recognize, diagnose, and recover from errors
Answer : Error messages should be expressed in plain language (no codes), precis
ely indicate the problem, and constructively suggest a solution.
Which of the following statements is not true?
Answer : An accessible system design ensures that system funrtions can be access
ed by users with disabilities or in extreme working circumstances
Requirement gathering describes
Answer : All of the others(What the proposed system should do,How system should
do it,What system should look like)
Three main data gathering methods
Answer : interviews, questionnaires, observation
Four key issues of data gathering
Answer : goals, triangulation, participant relationship, pilot
Answer : All of the others(One of the reasons...,Information processing...,Info
rmation processing...)
Help and documentation
Answer : Even though it is better if the system can be used without documentatio
n, it may be necessary to provide help and documentation. Any such information s
hould be easy to search, focused on the user is task, list concrete steps to be
carried out, and not be too large.
What does HTA involve?
Answer : Identify the goals that users want to achieve,Repeat the decomposition
until you reach the level of actions,Break down (decamposing) goals into tasks,
further decampDsing into sub-tasks.
Which of the following does not belong to the goals of HCI?
Answer : It is goal is reduce development cost
If technology is hidden, users do not have to understand how a system works in o
rder to understand what it does
Answer : TRUE
Which of the following statements about working memory is not true?
Answer : Short-term memory has a decay time of 10-20 minutes
Question: Select correct order of activities in process of interaction design:
Answer: Identifying -> Developing -> Building -> Evaluating
Question: We can?
Answer: Design for a user experience
Question: Which design concept of constraining refers to determining ways of res
tricking interaction
Answer: Constraints
Question: Who have reponsibility in the design of all the interactive aspects of
a product
Answer: Interactive designers
Question: How do you optimze the user's interaction to support and extend the us
er's activities in effective , useful and usable ways?
Answer: Using intuition and hope for the best, Understanding of the usersof the
users
Question: Select correct answer:
Answer: Interaction Design is wider than HCI
Question: Interation design is a process for desining interactive___
Answer: products
Question: What matters should be considered when designing usable interactive pr
oducts
Answer: Who is going to be using them ,How they are going to be used ,Where they
are going to be used
Question: Design principles are used by interaction designers to aid their think
ing when designing for the user experience
Answer: true
Question: is a high level description of how a system is organized and operates.
Answer: Conceptual model
Question: How many fundamental types of interaction?
Answer: 4
Question: Which of interaction involves users moving through virtual or physical
environments?
Answer: Exploring
Question: After understanding of the problem space, the next step in design proc
ess is
Answer: Develop a conceptual model
Question: What are main components of conceptual model?
Answer: The relationships between concepts and mapping ,The concepts ,The major
metaphors
Question: Which kind of interaction can support simple voice recognition?
Answer: Conversing
Question: What is not benefit of using interface metaphors?
Answer: Forcus users to only understand the system in terms of the metaphors
Question: Which type of interaction describes how users carry out their tasks by
telling the system what to do?
Answer: Instructing
Question: A conceptual model is a detail description of a product
Answer: false
Question: According to Liddle, the most important thing to design is the user's
conceptual model
Answer: true
Question: Which is design implication for Perception?
Answer: Representations of information need to be designed to be perceptible an
d reconizable
Question: Context aware reminder system is a kind of
Answer: Annotating and cognitive tracing
Question: refers to how information is acquired from environment and transormed
into experiences
Answer; Perception
Question: is the process of selecting things to concentrate on, at a point in ti
me, from the ranges of possibilities available.
Answer: Attention
Question: What is not design implication for attention?
Answer: Clutter the interface with more information
Question: According to Norman's theory of action, how many stages in an activity
when users interactive with interface?
Answer: 7
Question:Computational offloading belongs to
Answer: External cognition
Question: occurs when we use a tool or device in conjunction with an external re
present to help us carry computation
Answer: Computational offloading
Question: Cognition is what goes on in our head when we carry out our everyday a
ctivities
Answer: true
Question: Cognition involves several processes including attention, memory, perc
eption and learning
Answer: true
Question: Group celendars, electronic schedulers, project management tools have
been developed to support
Answer: coordination
Question: A camera system, which can regularly updates video images of people in
their office
Answer: awarense
Question: The use of ___ mechanisms to find out what is happening, what others a
re doing to let others know
Answer: awareness
Question: In coordition mechanism, we use:
Answer: All of the other (verbal & non verbal ,shared external ,schedules ,rules
,convention)
Question: Conversation are supported in real time through voice or typing. What
kind of conversation is that?
Answer: Synchronous computer mediated communication
Question: Select incorrect statement
Answer: Body language is verbal communication
Question: The use of ___ mechanisms to falicilitate the flow of talk and help ov
ercome conversational breakdowns
Answer: Coordination
Question: When a group of people act or interact together they need to coordinat
e themselves
Answer: true
Question: Peripheral awareness is a specific kind of awareness
Answer: false
Question: Which isn't recommendation for designning good error message?
Answer: Using terms like FATAL, ERROR ,INVALID ,BAD ,ILLEGAL
Question: Select the useful and friendly error message:
Answer: SYNTAX ERROR- There is aproblem with your command
Question: Users feel frustration when
Answer: An application doesn't work, A user's expections are not met
Question: Emoticons, sound, icons...have been used at the interface to:
Answer: Both are true (convey emotional states, elicit cretain kinds of emotiona
l response)
Question: What make an virtual agent believable?
Answer: All of the other (Appearance, Behaviour)
Question: People are often comfortable when visiting a website that are overload
with text and graphic
Answer: false
Question: Positive emotion are the result of good designs
Answer: true
Question: User frustration is often a result of good design
Answer:false
Question: The WIMP interface comprises:
Answer: Window-Icon-Menu-Pointing device
Question: When were command interfaces develop?
Answer: 1980s
Question: What does GUI stand for?
Answer: Graphic User Interface
Question: Which is not a type of interface ,develop in 1990s?
Answer: Tangible interfaces
Question: interface combines different media(graphic,text,video,sound) within a
single interface and links them various from of interactivity?
Answer: Multimedia
Question: interface are designed for more than one person to use
Answer: Shareable
Question: Which is not command line interface operating system?
Answer: Window 98
Question: Tangible interface provide a large interactional space that can suppor
t flexible group working
Answer: false
Question: Augmented reality interface has mostly been experimented with in medic
ine
Answer: true
Question: Website is not designed for blind users
Answer: false
Question: Which is the best approach for data recording?
Answer: Video capturing
Question: Interview technique is good for?
Answer: exploring issues
Question: According to Robson(2002), select the correct order of these steps for
an interview:
Answer: Introduction -> Warm up session -> Main session -> Cool up -> closing se
ssion
Question: Select correct statements
Answer: Data is collection of facts ,Information is the result of analyzing
Question: Howmany key issue that require attention for a data gathering session
to be successful?
Answer: 4 issues: setting goals, the relationship with participants ,triangulati
on ,pilot studies
Question: Observation is a useful data gathering technique at laster stage of pr
oduct development
Answer: false
Question: Interaction logging of user operations on software is a type of indire
ct observation
Answer: true
Question: Question for an interview must be closed. It mean questions require a
list of possible answer
Answer: false
Question: theory is a product of Soviet psychology that explain____ in terms of
out practical activity in the world
Answer: human behavior
Question: Select correct statements
Answer: Qualitative data is data that is difficult to measure ,Quantitative data
is data that in the form of numbers
Question: Which is not type of qualitative analysis?
Answer: statistical analysis
Question: Who were developed grounded theory?
Answer: Glaser and Strauss
Question: We usually analyze all of data which collected in data gathering sessi
ons
Answer: true
Question: We must use software tools for analyzing large data sets
Answer: false
Question: Raw interview data is usually in the form of audio recording and inter
viewer notes
Answer: false
Question: According to Eason, how many categories of users are divided to? what
are they?
Answer: 3 categories: primary ,secondary and tertiary
Question: What kind of model do the extreme Programing, Crystal, Scrum belong to
?
Answer: Agile programming
Question: Which is the first model generally known in software engineering and f
orms the basic of many lifecycles in use today?
Answer: Waterfall lifecycle model
Question: Select correct order of activities in Interaction Design:
Answer: Identifying -> Developing -> Building -> Evaluating
Question: User centered approach is based on:
Answer: All of the other (Empirical measurement ,Iterative design ,Early focus o
n users
Question: The Star lifecycle model has not been used widely and successfully for
large projects in industry
Answer: true
Question: In order to design something to support people, we must know who out t
arget user are and what kind of support an interactive product

Answer: true
Question: Developing alternative designs can be broken up into two sub activitie
s: conceptual desgin and logical design
Answer: false
Question: What is a pattern?
Answer: Pattern is a solution to a problem in a context
Question: Why do we use prototype?
Answer: Team members can communicate effectively ,Stakeholder can see, hold, int
eract with a prototype
Question: Which are disavantages of low fidelity prototype?
Answer: Poor detailed specification, Limited error checking
Question: what are avantage of high fidelity prototype?
Answer: Fully interactive, Complete functionality
Question: Which are the guiding principles of conceptual design?
Answer: Discuss ideas with other stakeholders as much as possible
Powerpoint is often used for protoyping because it balances the provisionality o
f paper with the polished appearance of software prototype
Answer: true
A prototype is a limited representtation od a design that allows users to intera
ct with it and to explore its suitability
Answer: true
Storyboard is one of high fidelity prototyping method that is often used in conj
untion scenarios
Answer: false
Question: When to evaluated the design?
Answer; all of the other (Refining ,Exploration ,Evaluation ,Early design)
Question: Which are the main evaluation approaches?
Answer: All of the other ( analytical, field studies ,usability testing)
Question: In case of identifying new opportunities of new technology, which appr
oach should be used?
Answer: Field studies
Question: Asking expects method is mainly applies in _____ approach
Answer; analytical evalution
Question: Which approaches can use observing users method to get data for evalut
ion?
Answer: Field studies ,Usability testing
Question: In analytical, there are two categories of evalution methods: inspecti
ons and theoretically based models
Answer: true
Question: Evalution is needed to check that users can use the product and that t
hey like it
Answer: true
Question: Evalution approaches are mutual ecclusive, they can not be combined in
same project
Answer: false
The ______ of a method is how well it produces the samr results on seperate occa
ssion un der the same circumstances
Answer: reliability
Which are practical issues when doing evalution?
All of the other (Facilities and eqiptment, Users issue, Schedule and budget)
Question: ______ is concerned with whether the evaluation method measures what i
t is intended to measure
Answer: validity
Question: How many items are ther in DECIDE framework?
Answer: 6
Question: which is the first step in planning an evaluation?
Answer; Determine the goals
Question: Designing useful and attractive requires skill and creativity
Answer: true
Question: Where is the usability testing conducted?

Answer: Controlled environment
Question Which is the main difference between usability testing and fied study?
Answer: Usability testing is conducted ,Field study focus on
Question: What is the main aim of user test method using in usability testing ap
proach?
Answer: all of the other( Measuring human, testing product, finding out)
Question: How long does the field study approach take?
Answer: The time can be short or long depend on the evaluation
Question: Which kind of data is mainly collectd in usability testing?
Answer: Quantitative
Question: In field stusy, the mainly collected data is qualitative such as: vide
o, audio and fields
Answer: false
Question: Data in usability testing is collected primarily by observing and inte
rview people
Answer: true
Question: Usability testing is conducted in early phases of design
Answer: false
Which is NOT a task description type?
Answer: hta
Answer: scenarios | essential use cases |use cases
system?
Answer: improving the performance of system
Answer: consistency
1 What kind of data is NOT mainly collected in field study?
Answer: none of the others (time to complete a task | number of errors per uni
t of time | number and type of errors per task )
Answer: advanced graphical interfaces
Answer: awareness
.
Answer: pilot study
Answer: mobile interfaces
Answer: computational offloading
gn.
Answer: second
Answer: pluralistic walkthroughs
Answer: 1. establishing requirements | 2. developing first design. | 3. buildin
g conceptual model
Answer: analytical evaluation
ronments?
Answer: none of the others (manipulating | conversing | instructing )
Answer: evaluate, analyze, interpret and present the data.
Which is technique for quantitative analysis?
Answer: charts
Answer: fully interactive | complete functionality
Which attribute of a method is concerned with how well it produces the same resu
lts on separate occasions under the same circumstances?
Answer: reliability
Answer: awareness mechanism
Answer: video recording
Answer: none of the others (avoid cluttering the interface with too much inform
ation. | use techniques like animated graphics, color, underlining .| make in
forrmation salient whet it needs attending. )
Answer: how do you protect the people is privacy?
Answer: tangible interface
Answer: quantitative data
Answer: taking notes
Answer: cognition
Answer: averages and percentages
Answer: b. poor detailed specification to code to | c. limited error checkin
g
Answer: user test
Answer: horizontal/ vertical
Answer: 2. the briefing session, in which the experts are told what to do. | 1.
the evaluation period, in which each expert typically spends 1-2 hours independ
ently inspecting the product. | 3. the debriefing session, in which the experts
come together to discuss their findings and suggest solutuions
Answer: cognition
Answer: a user s expectations are not met
e way
Answer: products
Answer: conceptual model
is the process of selecting things to concentrate on, at a point in time,?
Answer: attention
occurs when we use a tool or device in conjunction with an external?
refers to how information is acquired from environment and transformed?
Answer: perception
Answer: external cognition
Answer: annotating and cognitive tracing
Answer: convey emotional states
true | elicit certain kinds o
f emotional response
true
In text communication, we use ? emoticon to express
Answer: happy
Answer: an application doesnot work properly or crashes | user is expectations
are not met
Answer: windows 98
Answer: multimedia
Answer: windows -icons - menus - poiting device
Which is not a type of interface ,developed in 1990s? Tangible interfaces
Answer: tangible interfaces
When were command interfaces developed ? 1980
Answer: 1980
Shareable interfaces are designed for more than one person to use
Answer: shareable
ccessful?
Answer: 4 issues: setting goals, the relationship with participants, triangulati
on, pilot studies
Answer: exploring issues.
Which is the best approach for data recording? Video capturing
Answer: video capturing
Answer: data is a collection of facts from which conclusions may be draw | inf
ormation is the result of analyzing and interpreting the data
Answer: glaser and strauss
ical terms.
Answer: true
d into numbers.
Answer: true
Which is not a type of qualitative analysis? statistical analysis
Answer: early focus on users and tasks, empirical measurement, iterative design.
asic of many lifecycles in use today? Waterfall lifecycle model
Answer: waterfall lifecycle model
kind of data analysis that uses numerical methods to ascertain the magnitude, am
ount or size of something:
Answer: quantitative analysis
e activity?
Answer: feedback
Answer: tangible interface
Answer: 1. appearance | 2. behaviour
?
Answer: interaction designers
Answer: constraints
Answer: who is going to be using them. | how they are going to be used. | wher
e they are going to be used | we can design for a user experience
Answer: using intuition and hope for the best. | understanding of the users
Answer: conversing
ronments?
Answer: exploring
Answer: 4
Answer: forces users to only understand the system in terms of the metaphor
Answer: the major metaphors and analogies | the concepts | the relationships
Answer: develop a conceptual model
Answer: instructing
Answer: 7
Answer: clutter the interface with more information.
Answer: representations of information need to be designed to be perceptible and
recognizable
the use of conversational mechanisms to facilitate the flow
Answer: conversational
Answer: awareness
Answer: synchronous computer-mediated communication
oped to support
Answer: verbal and non-verbal communication | schedules, rules, and conventions
| shared external representations
Answer: support awareness
Which isnot a recommendation for designing good error messages?
Answer: using terms like fatal, error, invalid, bad and illegal
Answer: appearance, behavior
Answer: syntax error - there is a problem with your command. please check it!
rogramming
Answer: agile programming
3 categories: primary secondary and tertiary
Answer: 3 categories: primary secondary and tertiary
that work? : indentify needs
Answer: indentify needs
What does a scenario describe? human activities or tasks in a story that allows
?
Answer: human activities or tasks in a story that allows ?
Which is NOT a guideline when gathering data for requirements? Involve only one
representative from each stakeholder group
Answer: involve only one representative from each stakeholder group
hey? 2 kinds: functional and non-functional
Answer: 2 kinds: functional and non-functional
Scenarios, use cases, essential use cases are three of more common method for ta
sk description
Answer: task description
Answer: stakeholders can see, hold, interact with a prototype | team members ca
n communicate effectively.
Which are the guiding principles of conceptual design? Discuss ideas with other
stakeholders as much as possible.
Answer: discuss ideas with other stakeholders as much as possible.
Answer: poor detailed specification | limited error checking
Answer: complete functionality, |
fully interactive
Answer: field studies
Answer: field studies | usability testing
Answer: approach
underlining item
Answer: cognitive tracing involves externally manipulating item into different o
rders or structures
Answer: the use of conversational mechanisms to facilitate the flow of talk and
help overcome conversational breakdowns

Social mechanisms 2
Answer: the use of coordination mechanisms to allow people to work and interact
together
Answer: the use of awareness mechanisms to find out what is happening, what othe
rs are doing, and, conversely, to let others know what is happening
Answer: verbal and nonverbal communication \ schedules, rules, and conventions
\ shared external representations
Affective aspect
Answer: generation of an emotional response
For key issues
Answer: setting goals \ the relationship with participants \ triangulation
\ pilot studies
Data recording
Answer: note plus still camera \ audios plus still camera \ video
Interview
Answer: structure interview \ unstructured interview \ semi-structured int
erview
Answer: introduction \ warm-up \ main \ cool-off \ closing
Questionnaire
Answer: think about the ordering of questions \ consider whether you need dif
ferent version of the questionnaire \ provide clear instructions \ a balanc
e must be struck
Observation
Answer: direct observation in the field \ direct observation in controlled en
vironments
Answer: identifying recurring patterns or themes \ categorizing data \ look
ing for critical incidents
Answer: early focus on users and tasks \ empirical measurement \ iterative
design
Answer: developing alternative designs that meet those requirements \ building
interactive versions of the designs \ evaluating what is being built througho
ut the process and the user experience it offers
Practical issues
Answer: who are the users? what do we mean by needs? how do you generate altern
ative designs? how do you choose among alternative
Life cycle
Answer: waterfall \ spiral \ rapid?rad) \ agile
Contextual inquiry
Answer: a structured approach to the collection and interpretation of data from
fieldwork with ?
Approaches
Answer: usability testing \ field studies \ analytical evaluation \ combini
ng approaches \ opportunistic evaluation
Answer: true
Which is the first step in planning an evaluation? Determine the goals
Answer: determine the goals
How many items are there in DECIDE framework? 6
Answer: 6
Which are practical issues when doing evaluation? Users issues, Schedule and bud
get constraints, Facilities and equipment
Answer: users issues, schedule and budget constraints, facilities and equipment
ended to measure.
Answer: validity
Answer: reliability
Which kind of data is mainly collected in usability testing? Quantitative data
Answer: quantitative data
Answer: field study focus on how users interact with products in their everyday.
| usability testing is conducted in controlled environments
What is the main method using in usability testing approach? Finding, measuring,
testing
Answer: finding, measuring, testing
How long does the field study approach take? the time can be short or long depen
d on the evaluators.
Answer: the time can be short or long depend on the evaluators.
Where is the usability testing conducted? controlled environment
Answer: controlled environment
Interaction design: Taking into account what people are good and bad at | Cons
idering what might help people with the way they currently do things
Answer: thinking through what might provide quality user experiences | listenin
g to what people want and getting them involved in the design | using tried and
tested user-based techniques during the design process
Answer: focus on identifying the stakeholders \ involve all the stakeholder gr
oups \
involving only one representative from each stakeholder group is not
enough \ support the data gathering sessions with suitable props
their context
Answer: discuss ideas with other stakeholders as much as possible \ use low-fi
delity prototyping to get rapid feedback \ iterate, iterate, and iterate
Decide
Answer: determine the goals \ explore the questions \ choose the evaluation
approach and methods \ identify the practical issues \ decide how to deal wi
th the ethical issues \ evaluate, analyze, interpret, and present the data
Interaction design is a process for designing interactive to support the way p
eople communicate and interact in their everyday and working lives.
Answer: products
Answer: awareness
Answer: true
Answer: true
es.
Answer: true
What make a virtual agent believable? All of the others.
Answer: all of the others.
Answer: 1. convey emotional states 2. elicit certain kinds of emotional response
What does GUI stand for? Graphic User Interface
Answer: graphic user interface
When was command interfaces developed? 1980s
Answer: 1980s
Website is not designed for blind users False
Answer: false
e group working. False
Answer: false
Augmented reality interfaces has mostly been experimented with in medicine. Tru
e
Answer: true
uccessful?
on, pilot studies
s. False
Answer: false
tion. True
Answer: true
Answer: building interactive versions of the designs so that they can be communi
cated and assessed | evaluating what is being built throughout the process and
the user experience it offers
Answer: | having good utility | easy to learn |
easy to remember how t
o use
Conceptual model:
Answer: the major metaphors and analogies | the concept | the relationship
s between concept | the mapping
Interaction type:
Answer: instructing \ conversing \ manipulating \ exploring
Understanding user
Answer: cognition \ attention \ perception and recognition \ memory \
learning \
reading, speaking, and listening \ problem-solving, planning
, reasoning, decision-making
Answer: 2.
identifying needs and establishing requirements for the user exp
erience. 1.
developing alternative designs that meet uses requirements. 3
.
building interactive versions of the designs. 4.
evaluating what is b
eing built
We can Marks: 1
Answer: design for a user experience answer
HCI is stand for
Answer: human computer interaction
Answer: true
odel.
Answer: true
Answer: false
Answer: true
learning.
Answer: true
ional breakdowns
Answer: awareness
versation is that?
Answer: synchronous computer-mediated communication
oped to support
Answer: none of the others
In coordination mechanism, we use: All of the others
Answer: all of the others
m?
Answer: animations
Answer: true
Answer: false
access.
Answer: false
The WIMP interface comprises: Windows - Icons - Menus - Pointing device
Answer: windows - icons - menus - pointing device
Answer: tangible interfaces answer
view
Answer: 1. introduction 4. warm-up session where easy, not-threatening...2. main
session in which the questions are ...3. cool-off period consisting of a few ea
sy questions. 5. closing session.
ossible answers. False
Answer: false
d mean of this set.
Answer: median = 5, mode = 7, mean = 6
tes True
Answer: true
We usually analyze all of data which collected in data gathering sessions. Fal
se
Answer: false
We must use software tools for analyzing large data sets. False
Answer: false
All of the others
What kind of model does the extern Programming, Crystal, Scrum belong to? Agile
programming
Answer: agile programming
Answer: 1 identifying needs and requirements 3. developing alternative designs
2. building interaction versions of design 4. evaluating designs
ual design and logical design. False
Answer: false
jects in industry. True
Answer: true
What is advantage of high-fidelity prototype? Complete functionality | Fully
interactive
Answer: complete functionality | fully interactive
unction with scenarios. False
Answer: false
t with it and to explore its suitability. True
Answer: true
Answer: true
Answer: field studies
When to evaluation the design? All of the others
Which are the evaluation approaches? All of the others
ject. FALSE
Answer: false
heoretically based models. True
Answer: true
it. True
Answer: true
How many Items is there In DECIDE framework? 6
Answer: 6
Is concerned with where the evaluate on ore erasures what It Is mar" Intended to
measure. Validity
Answer: validity
The of a method is how well It produces the same results on separate occasions u
nder the same circumstances.
Answer: reliability
Designing useful and attract vet regimes skill and creativity. True
Answer: true
Answer: false
Answer: false
What is the main aim of user test method using in usability testing approach? A
ll of the others
Answer: elevator controls and labels on the bottom row all look the same, so it
is easy to push a label by mistake instead of a control button
Answer: ? psychology? social sciences? computing sciences? engineering?
ergonomics? informatics
Answer: ? graphic design? product design? artist-design? industrial desi

gn? film industry
Answer: ? hci? human factors? cognitive engineering? cognitive ergonomic
s? computer supported co-operative work ? information systems
Answer: : help companies enter the age of the consumer, designing human-centered
products and services?
Answer: true
goals; this we call
Answer: identify needs
Essential use cases do not have actors and replaced by user roles True
Answer: true
ifferent methods for task description. False
Answer: false
using system.
Answer: true
Answer: pattern is a solution to a problem in a context.
Cooper
Answer: : from research and product to goal-related design
Swim: provides a wide range of design services, in each case targeted to address
the product development needs at hand?
Answer: provides a wide range of design services, in each case targeted to addres
s the product development needs at hand?
IDEO: creates products, services and environments for companies pioneering new wa
ys to provide value to their customers?
Answer: creates products, services and environments for companies pioneering new
ways to provide value to their customers?
ects of a product
Answer: interaction designers
Answer: usability engineers
web designers - people who develop and create the visual design of websites, suc
h as layouts
Answer: web designers
Answer: information architects
Answer: user experience designers
work on conversation analysis describe three basic rules: Rule 1: the current sp
eaker chooses the next speaker by asking an opinion, question, or request
Answer: rule 2: another person decides to start speaking rule 3: the current sp
eaker continues talking
Answer: taking regular breaks.
Answer: true
Answer: bright yellow is particularly attention catching because the eye is sens
itive to read and green frequencies.
Answer: users react more quickly to sounds than to visual signals.
Answer: long term memory has a slower access time compared to short term memory.
material is committed to long term memory by repetition.
Answer: true
Answer: most staff will feel demoralised and will not want to use the system.
ry slowly.
Answer: false
Answer: all of the others - a. field studies b. usability testing c. analytica
l evaluation
Answer: [2]:[1]number of software packages in project[2]the number of years expe
rience the interviewees have
iteract in their everyday and working lives.
Answer: interaction design
Answer: [3-all]:[1]when an application doesnt work properly.[2]when a system doe
snt do what the user want to do[3]when a users expectations are not met
a.
Answer: triangulation
a sensible fashion.
Answer: qualitative data
downs.
Answer: conversational mechanisms
Answer: ecological validity
Answer: indirect observation
a math problem?
Answer: evaluating designs
Answer: controlled environment [3-all]:[1]intemet[2]laboratory[3]natural environ
ments
In analytical evaluation, two categories of evaluation methods are considered:__
_______and_________.
Answer: [2]:[1]heuristic evaluation [2]walkthroughs
Answer: [3-all]:[1]an application does not work propertyor crashes [2]a user s exp
ectations are not met [3]a system does not provide sufficient information to let
Answer: cognitive walkthroughs
sion.
Answer: low-fidelity prototype
Answer: people who role-played as users when eliciting requirements
Which is not usability goals? user experience
Answer: user experience
Which is not a stage in heuristic evaluation? Improvement stage
Answer: improvement stage
Can be read at any place and any time is a benefit of_______communication. Asyn
chronous
Answer: asynchronous
account is to involve _______ throughout development. real users
Answer: real users
Answer: environmental requirements
and use similar elements for archieving similar tasks? Consistency
Answer: consistency
Select the practical issues in DECIDE framework [2]:[1]How to involve appropria
te users[2]Schedule and budget constraints
Answer: [2]:[1]how to involve appropriate users[2]schedule and budget constraint
s
In evaluation, participants haven not the right to: public the information of e
valuation to outside
Answer: public the information of evaluation to outside
Fitts law predicts the time it takes to reach a target using pointing device. F
itts law
Answer: fitts law
When was the phrase "natural computing" coined by Stephen Pinker? answer:1997
Answer: 1997
All of the following are principles of Natural Computing except? Understanding
human learning
Answer: understanding human learning
Which of the following statements are true? answer:The cogonitive walkthrough i
s conducted by members of the design team.
Answer: the cogonitive walkthrough is conducted by members of the design team.
Answer: use a combination of data gathering techniques
Answer: evaluation
Formative evaluation usually occurs after the product has been completed. False
Answer: false
Answer: true
Think-aloud protocols produce only quantitative data. FALSE
Answer: false
Which of the following statements about Prototype is not true? The best prototy
pe is a high fidelity prototype
Answer: the best prototype is a high fidelity prototype
ed. TRUE
Answer: true
Prototypes elicit information about the general "look and feel" of a system TR
UE
Answer: true
Limited functionality prototyping supports formative evaluation. TRUE
Answer: true
Answer: the designers have not designed the ticket machine for normal members of
the public;the designers designed the ticket machine for themselves
Answer: Half prototype
eloped by Nielsen?
Answer: The system should always keep users informed about what is going on, thr
ough appropriate feedback within reasonable time.
Answer: The system should speak the users language, with words, phrases and conc
epts familiar to the user, rather than system-oriented terms. Follow real-world
conventions, making information appear in a natural and logical order.
Answer: Users often choose system functions by mistake and will need a clearly m
arked "emergency exit" to leave the unwanted state without having to go through
an extended dialogue. Support undo and redo.
Answer: Users should not have to wonder whether different words, situations, or
actions mean the same thing. Follow platform conventions.
Error prevention
Answer: Even better than good error messages is a careful design which prevents
a problem from occurring in the first place. Either eliminate error-prone condit
ions or check for them and present users with a confirmation option before they
commit to the action.
Answer: Minimize the user is memory load by making objects, actions, and options
visible. The user should not have to remember information from one part of the
dialogue to another. Instructions for use of the system should be visible or eas
ily retrievable whenever appropriate.
Answer: Accelerators -- unseen by the novice user -- may often speed up the inte
raction for the expert user such that the system can cater to both inexperienced
and experienced users. Allow users to tailor frequent actions.
Answer: Dialogues should not contain information which is irrelevant or rarely n
eeded. Every extra unit of information in a dialogue competes with the relevant
units of information and diminishes their relative visibility.
Answer: Error messages should be expressed in plain language (no codes), precise
ly indicate the problem, and constructively suggest a solution.
Answer: An accessible system design ensures that system funrtions can be accesse
d by users with disabilities or in extreme working circumstances
Answer: All of the others(What the proposed system should do,How system should d
o it,What system should look like)
Answer: interviews, questionnaires, observation
Answer: goals, triangulation, participant relationship, pilot
Answer: All of the others(One of the reasons...,Information processing...,Inform
ation processing...)
Answer: Even though it is better if the system can be used without documentation
, it may be necessary to provide help and documentation. Any such information sh
ould be easy to search, focused on the user is task, list concrete steps to be c
arried out, and not b
Answer: Identify the goals that users want to achieve,Repeat the decomposition u
ntil you reach the level of actions,Break down (decamposing) goals into tasks, f
urther decampDsing into sub-tasks.
Answer: It is goal is reduce development cost
Answer: TRUE
Answer: Short-term memory has a decay time of 10-20 minutes
Which design concept refers to determining ways of restricting the kinds of user
interaction that can take place at a given moment?
answer:Constraints
Who have responsibility in the design of all the interactive aspects of a produc
t?
answer: Interactive designers
How do you optimize the users' interactions to support and extend the users?acti
vities in effective, useful and usable ways?
answer: [2]:[1]Using intuition and hope for the best [2]Understanding of the use
rs
We can ___________
answer:design for a user experience
answer:[3all]:[1] Who is going to be using them. [2] How they are going to be us
ed. [3]Where they are going to be used.
Select correct answer
answer:Interaction Design is wider than HCI
HCI is acronym of _________.
answer:Human Computer Interaction
Select correct order of activities in process of interaction design:
1.Developing alternative designs that meet uses' requirements.
2. Identifying needs and establishing requirements for the user experience.
3. Building interactive versions of the designs.
4. Evaluating what is being built
answer: 2-1-3-4 :[4]:[1]Identifying [2]Developing [3]Building [4]Evaluating
Interaction design is a process for designing interactive _______ to support the
way people communicate and interact in their everyday and working lives.
answer:products
esigning for the user experience.
answer:True
Conceptual model is a high-level description of how a system is organized and op
erates.
answer:Conceptual model
answer:4 [4]:[1]Instructing[2]Conversing[3]Manipulating[4]Exploring
ronments?
answer:Exploring
After understanding of the problem space, the next step in design process is____
___.
answer:Develop a conceptual model
answer:[3]:[1]The relationships between concepts and mapping[2]The concepts[3]Th

e major metaphors and analogies
Which kind of interaction can support simple voice recognition ?
answer:Conversing
answer:Forces users to only understand the system in terms of the metaphor
answer:Instructing
answer:False
According to Liddle, the most important thing to design is the user's conceptual
model.
answer:TRUE
What is NOT component of conceptual model?
answer:The problem space
What is component of conceptual model?
answer:[4]:[1]The mapping between concepts and user experience [2]The major meta
phors and analogies [3]The relationships between concepts [4]The concepts
answer:Representations of information need to be designed to be perceptible and
recognizable
_________ refers to how information is acquired from environment and transformed
into experiences.
answer:Perception
______ is the process of selecting things to concentrate on, at a point in time,
from the range of possibilities available.
answer:Attention
Context-aware reminder system is a kind of _________
answer:Externalizing to reduce memory load
According to Norman's theory of action, how many stages in an activity when user
answer:7
____________ occurs when we use a tool or device in conjunction with an external
representation to help us carry out a computation.
answer:Computational offloading
Computational offloading belongs to _______.
answer:External cognition
answer:Clutter the interface with more information.
What is design implication for attention?
answer:[2]:[1]Use techniques that make things stand out like colour, ordering, s
pacing, underlining, sequencing and animation [2]Make information salient when i
t needs attending to
learning.
answer:True
answer:True
Select incorrect statement:
answer:Body language is verbal communication.
The use of _______ mechanisms to facilitate the flow of talk and help overcome c
onversational breakdowns.
answer:conversational
The use of _______ mechanisms to allow people to work and interact together.
answer:coordination
oped to support __________
answer:coordination
Conversation are supported in real-time through voice or typing. What kind of co
nversation is that?
answer:Synchronous computer-mediated communication
The use of _________ mechanisms to find out what is happening, what others are d
oing, to let others know what is happening.
answer:awareness
A camera system,which can regularly-updated video images of people in their offi
ce, is a technology to support ______________
answer:awareness
In coordination mechanism, we use:
answer:[3-all]:[1]schedules, rules, and conventions [2]shared external represent
ations [3]verbal and non-verbal communication
Peripheral awareness is a specific kind of awareness.
answer:True
es.
answer:TRUE
answer:[All-2]:[1]Behaviour[2]Appearance
Emoticons, sounds , icons ... have been used at the interface to:1. convey emoti
onal states_2. elicit certain kinds of emotional response
answer:Both statements are true
In text communication, we use smile :D emoticon to express ____ status.
answer:happy
Which isn't a recommendation for designing good error messages?
answer:Using terms like FATAL, ERROR, INVALID, BAD and ILLEGAL
answer:SYNTAX ERROR - There is a problem with your command. Please check it!
answer:[2]:[1]an application doesn t work properly or crashes[2]a user s expectation
s are not met
"A bee flying across the screen indicating that the computer is doing something,
such as checking files". What 's type of this way for conveying the status of s
ystem?
answer:Animations
User frustration is often a result of good design.
answer:False
People are often comfortable when visiting a website that are overloaded with te
xt and graphics, making it difficult to find the information desired and slow to
access.
answer:False
answer:True
answer:Windows - Icons - Menus - Poiting device
answer:Windows 98
Which is not a type of interface ,developed in 1990s?
answer:Tangible interfaces
________ interface combines different media (graphics, text, video, sound, anima
tion..) within a single interface and links them with various form of interactiv
ity.
answer:Multimedia
What does GUI stand for?
answer:Graphic User Interface
When were command interfaces developed ?
answer:1980s
Marks: 1
_________ interfaces are designed for more than one person to use
answer:Shareable
Website is not designed for blind users.
answer:FALSE
e group working.
answer:False
Augmented reality interface has mostly been experimented with in medicine.
answer:True
Interview technique is good for ________
answer:exploring issues.
Select correct statements
answer:[2]:[1]Information is the result of analyzing and interpreting the data.
[2]Data is a collection of facts from which conlusions may be drawn.
view:1. Introduction;2. Main session in which the questions are presented in a l
ogical sequence.3. Cool-off period consisting of a few easy questions.4. Warm-up
session where easy,not-threatening questions are asked by interviewer.5. Closin
g session.
answer:1-4-2-3-5 [1]Introduction[2]Warm-up[3]Main session[4]Cool-off[5] Closing
Which is the best approach for data recording?
answer:Video capturing
ccessful?
answer:4 issues: setting goals, the relationship with participants, triangulatio
n, pilot studies
Observation is a useful data gathering technique at later stage of product devel
opment process.
answer:False
Question for an interview must be closed. It mean questions require a list of po
ssible answers.
answer:False
tion.
answer:True
answer: scenarios ,essential use cases,use cases
system?
answer: improving the performance of system
answer: consistency
What kind of data is NOT mainly collected in field study?
answer: none of the others (time to complete a task , number of errors per uni
t of time ,number and type of errors per task )
answer: advanced graphical interfaces
answer: awareness
.
answer: pilot study
answer: mobile interfaces
answer: computational offloading
gn.
answer: second
answer: pluralistic walkthroughs
answer: 1. establishing requirements , 2. developing first design. , 3. buildin
g conceptual model
answer: analytical evaluation
ronments?
answer: none of the others (manipulating , conversing , instructing )
answer: evaluate, analyze, interpret and present the data.
answer: fully interactive , complete functionality
answer: statistical analysis
answer: awareness mechanism
answer: video recording
answer: none of the others (avoid cluttering the interface with too much inform
ation. use techniques like animated graphics, color, underlining . make inforr
mation salient whet it needs attending. )
answer: how do you protect the people is privacy?
answer: tangible interface
answer: quantitative data
answer: taking notes
answer: cognition
answer: averages and percentages
answer: poor detailed specification to code to . limited error checking
answer: user test
answer: horizontal/ vertical
answer: the briefing session;the evaluation period
answer: cognition
answer: a user s expectations are not met

e way
answer: products
answer: conceptual model
is the process of selecting things to concentrate on, at a point in time,?
answer: attention
occurs when we use a tool or device in conjunction with an external?
refers to how information is acquired from environment and transformed?
answer: perception
answer: external cognition
answer: annotating and cognitive tracing
answer: convey emotional states true ,elicit certain kinds of emotional respons
e true
answer: an application doesnot work properly or crashes , user is expectations
are not met
answer: windows 98
answer: multimedia
answer: windows -icons - menus - poiting device
answer: tangible interfaces
When were command interfaces developed ?
answer: 1980
Shareable interfaces are designed for more than one person to use
answer: shareable
ccessful?
answer: 4 issues: setting goals, the relationship with participants, triangulati
on, pilot studies
answer: exploring issues.
answer: Video capturing
answer: data .... interpreting the data
answer: glaser and strauss
ical terms.
answer: TRUE
d into numbers.
answer: TRUE
Which is not a type of qualitative analysis?
answer: statistical analysis
answer: human behavior
answer: early focus on users and tasks, empirical measurement, iterative design.
asic of many lifecycles in use today?
answer: Waterfall lifecycle model
e activity?
answer: feedback
answer: tangible interface
answer: appearance . behaviour
?
answer: interaction designers
answer: constraints
answer: who is going to be using them. how they are going to be used. where t
hey are going to be used , we can design for a user experience
answer: using intuition and hope for the best.
understanding of the users
answer: conversing
ronments?
answer: exploring
answer: 4
answer: forces users to only understand the system in terms of the metaphor
answer: the major metaphors and analogies , the concepts , the relationships
answer: develop a conceptual model
answer: instructing
answer: 7
answer: clutter the interface with more information.
answer: representations of information need to be designed to be perceptible and
recognizable
the use of conversational mechanisms to facilitate the flow
answer: conversational
answer: awareness
answer: synchronous computer-mediated communication
oped to support
answer: coordination
answer: verbal and non-verbal;schedules...conventions;shared...representations

answer: support awareness
Which is not a recommendation for designing good error messages?
answer: using terms like fatal, error, invalid, bad and illegal
answer: appearance, behavior
answer: syntax error - there is a problem with your command. please check it!
rogramming
answer: agile programming
answer: 3 categories: primary secondary and tertiary
that work?
answer: indentify needs
What does a scenario describe?
answer: human activities or tasks in a story that allows ?
Which is NOT a guideline when gathering data for requirements?
answer: involve only one representative from each stakeholder group
hey?
answer: 2 kinds: functional and non-functional
Scenarios, use cases, essential use cases are three of more common method for
answer: task description
answer: stakeholders....prototype;team members can communicate effectively.
Which are the guiding principles of conceptual design?
answer: discuss ideas with other stakeholders as much as possible.
answer:poor detailed specification;limited error checking
answer: complete functionality;fully interactive
d be used?
answer: field studies
answer: field studies;usability testing
answer: approach
underlining item
answer: cognitive.....or structures
answer: the use of....conversational breakdowns
Social mechanisms 2
answer: the use of....interact together
answer: the use of... what is happening
answer: verbal and nonverbal communication;schedules, rules, and conventions;sha
red external representations
Affective aspect
answer: generation of an emotional response
Four key issues
answer: setting goals;the relationship with participants;triangulation;pilot stu
dies
Data recording
answer: note plus still camera;audios plus still camera;video
Interview
answer: structure interview;unstructured interview;semi-structured interview
answer: introduction;warm-up;main;cool-off;closing
Questionnaire
answer: think about the ordering of;consider whether you need;provide clear inst
ructions;a balance must be struck
Observation
answer: direct observation in the field;direct observation in controlled environ
ments
answer: identifying recurring patterns or themes;categorizing data;looking for c
ritical incidents
answer: early focus on users and tasks;empirical measurement;iterative design
answer: developing alternative designs ;building interactive versions of;evaluat
ing what is
Practical issues
answer: who are the users? what do we mean by needs? how do you generate altern
ative designs? how do you choose among alternative
Life cycle
answer: waterfall;spiral;rapid?rad);agile
Contextual inquiry
answer: a structured approach to the collection and interpretation of data from
fieldwork with ?
Approaches
answer: usability testing;field studies;analytical evaluation;combining approach
es;opportunistic evaluation
answer: TRUE
Which is the first step in planning an evaluation?
answer: determine the goals
answer: 6
Which are practical issues when doing evaluation?
answer: users issues, schedule and budget constraints, facilities and equipment
ended to measure.
answer: validity
answer: reliability
Which kind of data is mainly collected in usability testing?
answer: Quantitative data
answer: field study focus on how users;usability testing is conducted in control
led environments
What is the main method using in usability testing approach?
answer: Finding, measuring, testing
How long does the field study approach take?
answer: the time can be short or long depend on the evaluators.
answer: controlled environment
answer: focus on ...stakeholders;involve...stakeholder groups;involving only one
representative;support the data gathering
their context
answer: discuss ideas with other....possible;use low-fidelity....feedback;iterat
e, iterate, and iterate
Decide
answer: determine the goals;explore the questions;choose the evaluation;identify
...issues;decide how to deal;evaluate...lives.
answer: awareness
answer: False
answer: True
es.
answer: true
What make a virtual agent believable?
answer: All of orther
answer: 1. convey emotional states 2. elicit certain kinds of emotional response
answer: Graphic User Interface
When was command interfaces developed?
answer: 1980s
answer: False
e group working.
answer: False
Augmented reality interfaces has mostly been experimented with in medicine.
answer: true
uccessful?
answer: 4 issues: setting goals, the relationship with participants, triangulati
on, pilot studies
s.
answer: false
tion.
answer: true
answer: building...communicated and assessed;evaluating...offers
answer:having good utility;easy to learn;easy to remember how to use
Conceptual model:
answer: the major....analogies;the concept;the relationships between concept;the
mapping
Interaction type:
answer: instructing;conversing;manipulating;exploring cognition;attention;percep
tion and recognition;memory;learning;reading...listening;problem-solving....deci
sion-making
answer: identifying....user experience;developing....requirements;building...des
igns;evaluating...built
We can Marks:
answer: design for a user experience answer
HCI is stand for

answer: human computer interaction
answer: true
odel.
answer: true
answer: false
answer: true
learning.
answer: true
ional breakdowns
answer:conversational
answer: awareness
versation is that?
answer: synchronous computer-mediated communication
oped to support
answer: none of the others
answer: All of
m?
answer: animations
answer: true
answer: false
access.
answer: false
answer: tangible interfaces answer
view
answer:introduction;warm-up...not-threatening...; main session...questions are .
..; cool-off....easy questions;closing session.
ossible answers
answer: false
d mean of this set
answer: median = 5, mode = 7, mean = 6
answer: human behaviour
tes
answer: true
We usually analyze all of data which collected in data gathering sessions.
answer: false
We must use software tools for analyzing large data sets
answer: false
answer: All
What kind of model does the extern Programming, Crystal, Scrum belong to?
answer: Agile programming
answer: identifying...requirements;developing...designs;building....design;evalu
ating designs
ual design and logical design.
answer: false
jects in industry.
answer: true
unction with scenarios.
answer: false
t with it and to explore its suitability.
answer: true
answer: true
d be used?
answer: Field studies
When to evaluation the design?
answer: all
Which are the evaluation approaches?
answer: all
ject.
answer: false
heoretically based models.
answer: true
it.
answer: true
Designing useful and attract vet regimes skill and creativity.
answer: true
answer: false
answer: false
What is the main aim of user test method using in usability testing approach?
answer: all
answer: elevator...control button
answer: psychology;social sciences;computing sciences;engineering;ergonomics;inf
ormatics
answer: graphic design; product design;artist-design;industrial design;film indu
stry
answer: hci;human factors;cognitive engineering;cognitive ergonomics;computer...
work;information systems
answer: : help companies enter the age of the consumer, designing human-centered
products and services?
answer: true
goals; this we call
answer: identify needs
Essential use cases do not have actors and replaced by user roles
answer: true
ifferent methods for task description.
answer: false
using system.
answer: true
answer: pattern is a solution to a problem in a context.
Cooper
answer: from...goal-related design
Swim: provides a wide range of design services, in each case targeted to address
the product development needs at hand?
answer: provides...at hand?
IDEO: creates products, services and environments for companies pioneering new wa
ys to provide value to their customers?
answer: creates...their customers?
ects of a product
answer: interaction designers
answer: usability engineers
web designers;people ....layouts
answer: web designers
answer: information architects
answer: user experience designers
work on conversation analysis describe three basic rules:
answer:the current...request;another...speaking;the current...talking
answer: taking regular breaks.
answer: true
answer: bright yellow....frequencies.
answer: users react more quickly to sounds than to visual signals.
answer: long term ....by repetition.
answer: true
answer: most staff will feel demoralised and will not want to use the system
ry slowly.
answer: false
answer: all of the others
answer: number...project;the number...interviewees have
iteract in their everyday and working lives
answer: interaction design
answer:when....work properly;when ....want to do;when ....not met
a.
answer: triangulation
a sensible fashion.
answer: qualitative data
downs.
answer: conversational mechanisms
answer: ecological validity
answer: conceptual model
a math problem?
answer: evaluating design
answer: controlled...;intemet;laboratory;natural environments
answer: heuristic evaluation;walkthroughs
answer: all
answer: cognitive walkthroughs
sion.
answer: low-fidelity prototype
answer: people who role-played as users when eliciting requirements
Which is not usability goals?
answer: user experience
Which is not a stage in heuristic evaluation?
answer: Improvement stage
Can be read at any place and any time is a benefit of_______communication

answer: Asynchronous
account is to involve _______ throughout development.
answer: real users
answer: environmental requirements
and use similar elements for archieving similar tasks?
answer: Consistency
Select the practical issues in DECIDE framework
answer:How to .... users;Schedule...constraints
In evaluation, participants haven not the right to
answer: public...outside
Fitts law predicts the time it takes to reach a target using pointing device.
answer: Fitts law
When was the phrase "natural computing" coined by Stephen Pinker?
answer: 1997
All of the following are principles of Natural Computing except?
answer: Understanding human learning
answer: The cogonitive...design team.
answer: use a combination of data gathering techniques
answer: evaluation
Formative evaluation usually occurs after the product has been completed.
answer: false
answer: true
Think-aloud protocols produce only quantitative data.
answer: false
Which of the following statements about Prototype is not true?
answer: The best...fidelity prototype
ed.
answer: true
Prototypes elicit information about the general "look and feel" of a system
answer: true
Limited functionality prototyping supports formative evaluation.
answer: true
answer: the designer....themselves
answer: Half prototype
eloped by Nielsen?
answer: The system...reasonable time.
answer: The system...logical order.
answer: Users often...and redo.
answer: Users should not have...conventions.
Error prevention
answer: Even better...the action.
answer: Minimize the user... whenever appropriate.
answer: Accelerators;unseen by...user;may often...actions.

answer: Dialogues...relative visibility.
answer: Error messages ... a solution.
answer: An accessible... working circumstances
answer: All of the others
answer: interviews, questionnaires, observation
answer: goals, triangulation, participant relationship, pilot
answer: All of the others(One of the reasons...,Information processing...,Inform
ation processing...)
answer: Even though...not be too large.
answer:Identify the goals ... into sub-tasks.
answer: It is goal is reduce development cost
answer: true
answer: Short-term memory has a decay time of 10-20 minutes
Which design concept refers to determining ways of restricting the kinds of user
interaction that can take place at a given moment?
Answer: Constraints
Answer: All (Who | How | Where)
HCI is acronym of
Answer: Human Computer Interaction
Who have responsibility in the design of aff the interactive aspects of a produc
ts?
Answer: Interactive designers
How do you optimize the users' interactions to support and extend the users' act
ivities in usable ways?
Answer: Understanding|Using
Interaction design is a process for designing interactive ___ to support the way
people communicate and interact in their everyday and working lives.
Answer: products
Select correct answer:
Answer: Interaction Design is wider than HCI
We can
Answer: design for a user experience
Select correct order of activities in process of interaction design:
Answer: 2.Identifying-1.Developing-3.Building-4.Evaluating
Design principles are used by interaction designers to ald their thinking when d
Answer: True
he system waht to do?
Answer: Instructing
Answer: Forces users to only understand the system interms of the metaphor
Answer: 4
ronments?
Answer: Exploring
Answer: Developing a conceptual model
What is NOT component of conceptual model?
Answer: The problem space
Answer: Conversing
__ is a high-level description of how a system is organized and operates.
Answer: Conceptual model
According to Liddle, the most important thing to design is the user's conceptual
model.
Answer: True
Answer: False
__ is the process of selecting things to concentrate on, at a point in time, fro
m the range of possibilities available
Answer: Attention
__ occurs when we use a tool or device in conjunction with an external represent
ation to help us carry out a computation.
Answer: Computational offloading
According to Norman's theory of action, how many stages in an activity when user
Answer: 7
__ refers to how information is acquired from environment and transformed into e
xperiences.
Answer: Perception
Answer: Representations of information need to be designed to be perceptible and
recognizable
Answer: External cognition
Answer: Extenrnalizing to reduce memory load
Answer: Clutter the interface with more information
Answer: True
learning.
Answer: True
The use of __ mechanisms to facilitate the flow of talk and help overcome conver
sation breakdowns.
Select incorrect statement:
Answer: Body language is verbal communication
Conversation are supported in real-time through voice or typing. What kind of co
nversation is that?
Answer: Synchronous computer-mediated communication
Answer: All (verbal | schedules | Shared)
oped to support
The use of __ mechanisms to allow people to work and interact together.
The use of __ mechanisms to find out what is happening, what others are doing, t
o let others know what is happening.
Answer: awareness
A camera system,which can regularly-updated video images of people in their offi

Answer: awareness
Peripheral awareness is a specific kind of awareness.
Answer: True
When group of people act or interact together they need to coordinate themselves
.
Answer: True
In text communication, we use :) emoticon ro express __ status
Answer: Happy
Which isn't a recommendation for designing good error messages?
Answer: Using terms like FATAL, ERROR, INVALID, BAD and ILLEGAL
Answer: SYNTAX ERROR - There is a problem with your command. Please check it!
Answer: Both (1. Convey | 2. Elicit)
"A bee flying across the screen indicating that the computer is doing something,
such as checking flies". What 's type of this way for conveying the status of s
ystem?
Answer: Animations
Answer: All (Apperance | Behaviour)
Answer: an application doesn't work | a user's expectation
Positive emoticons are the result of good designs
Answer: True
User frustraction is often a result of good desgin
Answer: False
People are often comfortable when visiting a wesite that are overloaded with tex
access.
Answer: False
__ interface combines different media (graphics, text, video, sound, animation..
) within a single interface and links them with various form of interactivity.
Answer: Multimedia
__ interface are designed for more than one person to use
Answer: Shareable
Answer: Windows 98
Answer: Windows - Icons - Menus - Poiting device
Answer: Tangible interfaces
When were command interfaces developed?
Answer: 1980s
Answer: Graphuc User Interface
Augmented reality interface has mostly been experimented with in medicine
Answer: True
Answer: False
Tangible interfaces provide a large interacrional space that can support flexibl
e group working
Answer" False
Answer: Data is a collection | Information is the result
Interview technique is good for
Answer: exploring issues
Answer: video capturing
cessful?
on, pilot studies
view:
Answer: 1.Introduction-4.Warm-up-2.Main session-3.Cool-off-5.Closing
tion
Answer: True
Question for an interview must be closed. It mean questions require a list of po
ssible answers.
Answer: False
Observation is a useful data gathering techinique at later stage of product deve
lopment process.
Answer: False
Who were developed grounded theory?
Answer: Glaser and Strauss
Answer: Qualitative ... is difficult to measure | Quantitative data... in the fo
rm of numbers
Activity theory is a product of Soviet psychology that explain __ in terms of ou
t practical activity in the world
Which is not a type of qualitative analysis?
A set of data have values below (2,3,4,5,7,7,14) Calculate median, mode and mean
of this set
Answer: median=5, mode=7, mean=6
We usually analyze all of the data which collected in date gathering sessions
Answer: False
We must use software tools for analyzing large data sets
Answer: False
Raw interview data is usually in the form of audio recordings and interview note
s
Answer: True
Answer: 3 categories: Primary, secondary and tertiary
asic of many lidecycles in use today?
Answer: Waterfall lifecycle model
Answer: 1.Identifying-3.Developing-2.Building-4.Evaluating
What kind of model do the eXtreme Programming, Crystal, Scrum belong to?
Answer: Angile programming
User-centered approach is based on:
Answer: All (Empirical | Iteractive | Early focus)
ual design and logical design.
Answer: False
jects in industry.
Answer: True
In order to design something to support people, we must know who out target user
Answer: True
Which is NOT a guideline when gathering data for requirements?
Answer: Involve only one representative from each stakeholder group
Scenarios, use cases, essential use cases are three of more common method for
Answer: task description
What does a screnario describe?
Answer: A scenario describes human activities or tasks in a story

goals; this we call
Answer: identify needs
How many kinds of requirement are the identified in software engineering? What a
re they?
Answer: 2 kinds: functional and non-functioanl requirements
The terms 'scenario' cannot be used in context of use cases. Because they are tw
o different methods for task description.
Answer: False
Essential use cases do not have actors and replaced by user roles
Answer: True
using system
Answer: True
Answer: Stakeholders can see | Team members can
What is a pattern?
Answer: Pattern is a solution to a problem in a context
Which are the guiding principles of conceptual design?
Answer: Discuss ideas with other stakeholders as much as possible.
Answer: Limited error checking | Poor detailed specification
What are advantage of high-fidelity prototype?
Answer: Complete functionality | Fully interactive
Storyboard is one of high-fidelity prototyping method that is often in conjuncti
on with scenarios.
Answer: False
t with it and to explore its suitability
Anser: True
Powerpoint is often used for prototyping because it balances the provisionality
of paper with the polished apperance of software prototypes
Answer: True
Answer: All (usability | analytical | field)
When to evaluate the design?
Answer: All (Evaluation | Exploration | Refining | Early)
Asking experts method is mainly applied in __ approach
Which approaches can use observing users method to get data for avaluation?
Answer: Usability testing | Field studies
d be used?
Answer: Field studies
it
Answer: True
Evaluation approaches are mutal exclusive, they can not be combined in same proj
ect.
Answer: False
In analytical, there are two categories of avaluation methods: insoections and t
heoretically based models.
Answer: True
The __ of a method is how well it produces the same results on separate occasion
s under the same circumstances
Answer: reliability
__ is concerned with whether he evaluation method measures what it is intended t
o measure
Answer: validity
Answer: 6
Which are practical issues when doing evaluation?
Answer: All (Facilities | Users | Schedule)
Which is the first step in planning an evaluation?
Answer: Determine the goals
Designing useful and attactive requires skill and creativity
Answer: True
Collected data about people must have their privacy information: name, age, gend
er... Because this information will be disclosed in written reports.
Answer: False
In evaluation framework, time and budget constraints is not important. We always
Answer: False
How long does the field study approach take?
Answer: the time can be short or long depend on the evaluators
What 's the main aim of user test method using in usability testing approach?
Answer: Measuring human performance on specific tasks.
Answer: controlled evironment
Answer: Field study focus on | Usability testing is conducted
Which kind of data is mainly collected in usability testing?
Answer: Quantitative data
Data in usability testing is collected primarily by observing and interview peop
le.
Answer: False
In field study, the mainly collected data is qualitative such as: video, audio a
nd fields notes...
Answer: True
Usability testing is conducted in early phases of design
Answer: False
Evalation & design are closely integrated in user-centered design. Designers nee
d to check that they understand users requirement. Different evalution approache
s and methods are often combined in one study
Answer: Evalation & design are closely integrated in user-centered design. Desig
ners need to check that they understand users requirement. Different evalution a
pproaches and methods are often combined in one study
What are the advantages of working in multidisciplinary teams?
Answer: more ideas and designs generated
Select correct statements about shared external representations
___ analysis is used mainly to investigate an existing situation
Answer: Task
___ of affect provide a way of conceptualizing emotional and pleasure aspects of
interaction design
Answer: Models
Field studies are done in ___ environments
Answer: natural
Which of the followings do not belong to the items of the DECIDE framework?
Answer: None of the others
All of the following are the good guidelines for data gathering except
Answer: involve one representative from each stakeholder group
Which of the followings belong to Nielsen's heuristics
What are the correct statements about interface metaphors
Answer: They help users understand | They can be innovative | They make learning
___ is a series of sketches showing how a user might progress though a task usin
g the device
Answer: Storyboard
___ used to organize regular activities in large organizations
Answer: Schedules
___ is a philosophy with a set of techniques that include participant observatio
n and interviews
Answer: Ethnography
What are advantages of online questionnaires
Answer: Responses are usually | Time required | No copyright | Data can be colle
cted
___ aim to test hypotheses by manipulating certain variables while keeping other
s constant
Answer: Experiments
___ exist now that extend how users can access, explore, and visualize infomatio
n
Answer: Advanced graphical interfaces
The number of participants for user testing depends on
Answer: schedule for testing | cost of running tests
Select correct statements about running the interview
Answer: Introduction | Warm-up | Main body
To understand the problem space we need to ask following questions
When design implications for attention, we should
Answer: Use techniques that make things stand out like color, ...
What are correct statements about icons?
Conceptual models can help the design team to
Answer: Orient themselves | Establish a set of
___ theory explains human behaviour in terms of our practical activity with the
world
Answer: Activity
HTA starts with a ___ which is examined and the main tasks for archieving it are
identified
Answer: user goal
The first item of the DECIDE framework is
Answer: Determine the goals
Select the corrects statements about memory
Answer: It involves first encoding and then retrieving knowledge
List the academic disciplines contributing to Interaction Design
___ aspects are concerned with how interactive systems make people respond in em
otional ways
Answer: Affective
Evaluations done during design to check that the product continues to meet
Answer: formative | summative
Select explicit cues of conversations
Answer: saying Oh dear, must go
___ are good at displaying a small number of options at the same time and where
the size of the display is small, iPods
Answer: flat menus
The ___ model allows predictions to be made about how long it takes an expert us
er to perform a task
Answer: keystroke
___ analysis expresses the nature of elements and is represented as themes, patt
erns, stories
Answer: Qualitative
List three main evaluation approaches
Answer: usability tesing | field studies | analytical evaluation
What are criticisms of anthropomorphism
Users have created a range of ___ compensate for a lack of expressiveness in tex
t communication
Answer: emoticons
Two common types of Compromises in prototyping ___: provide a wide range of func
tions
Answer: horizotal | vertical
Stakeholders can see, hold, interact with a ___ more easily than a document or a
drawing
Answer: Triangulation
___ were invented to overcome physical constrains of a computer display, enablin
g more information to be viewed and tasks to be performed
Answer: Windows
___ allows designs to be refined based on feedbacks
Answer: Interaction
A prototype can be
Select the correct statements about the types of interviews
Answer: Unstructed | Structured | Semi-structured
Select the incorrect statements
Answer: A central concern of interaction design is to develope interactive produ
cts that are usable
In communication, ___ also used to emphasize and as substitute
Answer: non-verbal
Answer: Categorizations | Experiments aim | Testing is a
Design is a ___ activity
Answer: creative | practical
Select correct statements about conceptual models
Answer: It is a structure outlining the concepts and the relationships between t
hem
What does HTA stand for
Answer: Hierarchival Task Analysis
All of the followings are the good design implications except
Answer: Design interfaces that promote recall rather than recognition
The best way to present you findings depends on the ___, the purpose, and the da
ta gathering and analysis undertaken
Answer: audience
Generating ___ is a key principle in most disciplines, and one that should be en
couraged in interaction design
Answer: alternatives
All of the following statements about attention are true except
Answer: Information at the interface should be structured to avoid user's attent
ion
What should we do to understand user's need
Answer: Listen to what we want to | Need to take into account | Consider what mi
ght help
Which of the followings belong to the items of the DECIDE framework?
Answer: Explore the questions | Determine the goals | Choose the evaluation appr
oach and methods
___ models are used to evaluate systems with predictable tasks such as telephone
s
Answer: Predictive
Select the incorrect Nielsen's heuristics
Answer: Error removal
Select correct statements about simple quanlitative analysis
Answer: Semi-structured | Structured | Unstructured
The ___ framework provides a useful checklist for planing an evalution study
Answer: DECIDE
The best way to ensure that developments continues to take user's activities int
o account is to involve real ___ throughout development.
Answer: user

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Question 1:Who have responsibility in the design of all the interactive aspects

Question 16:What are main components of conceptual model?

Question 33:Conversation are supported in real-time through voice or typing.What

Question 128:Which mode of interaction involves users moving through virtual or

Question 160:What is the central activity in Star lifecycle model?

Question 192:Which are the main evaluation approaches?

Answer: creates...their customers

issues associated with dialog elements involved in the scenario steps.

Answer:averages and percentages

Answer:developing alternative designs ;building interactive versions of;evaluati

Question 286:Which of approach can be applied in DECIDE evaluation frameworks?

Answer:determine the goals

Question 317:Select correct statements about conceptual models

Answer:It involves first encoding and then retrieving knowledge

Which is the best approach for data recording? Video capturing

between concepts and mapping

stakeholders as much as possible.

Answer : human computer interaction

Answer : human behavior

A_______ is high-level description of how a system is organized and operates.

arget user are and what kind of support an interactive product

Question: Where is the usability testing conducted?

help overcome conversational breakdowns

Answer: ? graphic design? product design? artist-design? industrial desi

answer:[3]:[1]The relationships between concepts and mapping[2]The concepts[3]Th

answer: analytical evaluation

the use of coordination mechanisms to allow people to work

HCI is stand for

Can be read at any place and any time is a benefit of_______communication

answer: Accelerators;unseen by...user;may often...actions.

ce, is a technology to support

Answer: A scenario describes human activities or tasks in a story

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