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OPERATIONS MANUAL

TABLE OF CONTENTS
I.
II.

Purpose of the Manual


Introduction...

2
2

III.

Program Features

IV.

Setting Up an Academy Network....


Bringing the Training to Local SMEs in the Regions/Provinces.
Implementing Applied Learning Sessions in Various Stages.
Expanding Business Growth
One-on-one Business Counseling by Trained Business Counselors
Mechanics in Conducting SME Roving Academy..

3
3
3
4
4
5

A. Preparatory Activities

Creating a Steering Committee..


Identifying Target Participants.
Conducting a Training Needs Analysis..
Selecting the Appropriate Network/Resource Persons.
Budgeting and Sourcing of Additional Funds.
Submitting the Proposal.

B. Implementing the SME Roving Academy.

Preparatory Activity

Actual Conduct of Training

Monitoring and Evaluation..


Preparing Post Activity Report

8
8

Preparing Action Plan..

Monitoring of Action Plan Results (after 1 year)..

Templates/Toolkits

10

11
12
14
18
21
24
25
26
27

C.

V.

6
6
6
7
7
7

Toolkit 1 - Characteristics of Enterprises in Different Growth Stages


Toolkit 2 - Suggested Interventions in Different Growth Stages.
Toolkit 3 - Sample Training Needs Analysis Survey Form.
Toolkit 4 - Sample Proposal Template
Toolkit 5 - Client Profile Forms and Feedback Form.
Toolkit 6 - Sample SME Client Class Card.
Toolkit 7 - Post-Activity Report.
Toolkit 8 - Activity Planning..
Toolkit 9 - Other Collaterals..

Purpose of this Manual


This manual is designed to help the Academy Network understand the overall
framework and operations of the Small and Medium Enterprise (SME) Roving
Academy. It is intended to assist the Program Managers (DTI-Regional/Provincial
Offices) in the implementation of the Roving Academy in their regions/provinces.
Introduction
SME Roving Academy is a management training program for would-be
entrepreneurs, SME owners, and managers of micro and small to medium-sized
businesses. This initiative is meant to provide continuous learning program for
entrepreneurs to help them better set up and step up their operations and improve
their competitiveness, thereby facilitating easier access to domestic and international
markets.
The Academy is an on-site learning institute for SMEs which integrates business
development services (BDS) at the local and national levels. Business modules in
the early stages of an enterprises journey in starting, growing and exporting will be
developed, tailor-fitted to the requirements of local entrepreneurs. These accelerated
training modules are designed to assist entrepreneurs in making meaningful
progress toward business success and sustain business growth.
Four of the seven learning stages identified under the Export Pathways Framework
will be the focus of the SME Roving Academy.
Figure 1: Learning Stages
Stage 7:
Export Expansion Stage
Stage 6:
Export Sustainability Stage
Stage 5:
Export Market Entry Stage
Stage 4:
Export Readiness Stage
Stage 3: Market Readiness Stage
Stage 2: Market Awareness Stage
Stage 1: Start-Up & Capability Building Stage

Regional Interactive
Platform for
Philippine Exporters
SME Roving
Academy

Characteristics of the Different Growth Stages are provided on page 11 (Toolkit 1)

As shown above, first time entrepreneurs will be taught procedures on starting and
operating a business under Stage 1. Once the entrepreneur is ready to launch
his/her product and compliant to business permits and licenses, he/she is now
eligible for the higher learning stages (Stages 2-4 above) of the Program.
SME development stands as one of the governments core strategies to achieve
inclusive growth. The SME Roving Academy hopes to contribute to this goal by
ensuring that all sectors across the country participate in economic development by:
1) engaging local stakeholders in the development of programs; and 2) establishing

provincial, regional, and national entrepreneurship development networks to improve


SMEs access to BDS at the regional/provincial levels.
Under this Program, the proposing DTI-Regional/Provincial Office (the Program
Manager) conducts an initial training needs assessment of the target area in
consultation with champion or partner industry organizations, government agencies,
academe and other stakeholders. Results of studies and focused group discussions
recently done in crafting the MSME Development Plan may also serve as basis for
building information on the management training needs of SMEs in a given
province/locality. Industry trends and global developments that are readily available
may also be used in identifying the appropriate training program for the
regions/provinces SMEs.
Program Features
The features of this Program are as follows:
1.) Setting up an Academy Network Agencies providing business development
services have been identified as Network Partners in designing the
curricula/programs that will help develop the management capabilities of SMEs.
The potential network partners include:

Local Government Units


Chambers of commerce
Academe
Financial Institutions
Trade and Industry Associations
Other government and non-government organizations.

2.) Bringing the Training to Local SMEs in all Regions/Provinces Training


programs will move from national (head office) to the regions and to every
province in the country. The Academy Network will drive business growth by
bringing the training to SMEs in the region/provinces, targeting areas with strong
industry clusters or those which have identified their SMEs training needs.
3.) Implementing Applied Learning Sessions in Various Stages. Learning
sessions will be made practical, experiential, and attuned to the current
challenges faced by SME participants. To facilitate learning and implementation
of interventions/plan of action, business modules will be designed from the
perspective of an owner or a middle manager in an SME.

4.) Expanding Business Growth. The Academy through the Network Partners
will drive business performance in the region/province by integrating real-life
lessons and challenges faced by SMEs in starting, growing, and exporting.
The Academy has identified four (4) critical stages of an enterprises pathway
to business growth or of eventually becoming a ready exporter. The program
has pre-identified specific interventions necessary to prepare an entrepreneur
into entering the domestic and the international markets. The entrepreneur
does not have to undergo the step-by-step process but this Academys
platform of interventions hopes to provide the Program Managers/Business
Counselor guidance and hints on how to diagnose the readiness of the
enterprise in progressing to higher levels of government interventions.
(The characteristics of enterprises with the suggested interventions in the
different growth stages can be found in the Toolkit section, Toolkits 1-2, pages
11-13.)
5.) One-on-One Business Counseling by Trained SME Counselors. The SME
Roving Academy will include business coaching by SME counselors trained
recently under the Shindan Program. Participants may visit an SME counselor
assigned at the DTI- SME Center located in each province to seek further
business guidance. Most DTI-SME counselors are capable of providing basic
information to SMEs on how to start a business and to which agencies SMEs
could be referred to for their specific needs. Some SME counselors have
adequate business-counseling skills and basic knowledge on management,
and can provide practical business advisory to SMEs.

Mechanics in Conducting SME Roving Academy


A. Preparatory Activities
The Roving Academy is a customized training program for targeted SME
participants. It is important that the Program Managers understand its
clientele and their training needs before submitting a proposal to organize
such program.
Please note that expenses for these preparatory activities are to be
sourced/charged from the regular funds of the Program Managers.
Figure 2: Flowchart

Creating a Steering Committee (MSMEDC/Industry sectors)

As provided in Figure 2 above, prior to implementing the SME Roving


Academy, it is suggested that the Program Manager creates a Steering
Committee that will assist in various aspects of the Program including
among others, gathering information on the training needs of SMEs or of
the target participants, identifying local or national partners, budgeting, and
designing or selecting appropriate business modules for the target
participants.
In provinces where the MSMED Council is established, this body can
already serve as the SME Roving Academy Steering Committee. The
decision points or responsibilities of the Steering Committee may include:
-

Identifying the target participants. The target SMEs must be


defined in order to design the right training plan for their learning
stages. The proponent may give priority to those participants/
enterprises with existing or potential markets but lack the
capability to grab such opportunities.

Conducting a Training Needs Analysis (TNA) of the target


participants. Industry associations, LGUs, private and other
government agencies or the MSMED Council are sources of
information on the profile of SMEs in the locality. Results of
recent studies and focused group discussions done in
crafting/harmonizing the MSMED Plan with local development
plans are likewise useful in scoping for the training needs of
SMEs in the locality.
If the industry or the target SME sector has been identified, the
following guide questions can help the PM/Steering Committee
identify the training needs of the industry:
o What is the current situation?
o Where does the industry want to go?
o Which of the industry gaps are attributed to
inappropriate/wrong mindset or the lack of knowledge
and skills?
o Which of the training needs should be prioritized to
address current gaps?
Similarly, an individualized TNA may also be conducted to a
target audience to generate more accurate training
6

requirements of the participants. Refer to Toolkit 3 on page 14


for the sample TNA.
-

Selecting the appropriate network partners. The Program


Manager should identify partners in the area or locality, aside
from national partner agencies, who can better provide the
training needs of the local entrepreneurs. These agencies
should make their resources available as their counterpart in
this partnership.

Budgeting and sourcing of the additional funds. Funding of


SME Roving Academy can be partly charged to the MSMEDC
Penalty Funds, and to the partner agencys funds as their
counterpart. The following items should be part of the budget:
1.
2.
3.
4.
5.
6.
7.
8.

Meals
Honoraria of Resource Persons
Rental of Venue and Equipment
Collaterals/Promotional Materials
Transportation and Accommodation of Speakers
Communication/Documentation
Training Materials/Supplies
Gasoline

Developing the proposal for submission to DTI-BMSMED. A simple


template may be followed by the Steering Committee in submitting a
proposal to conduct SME Roving Academy in the Province/Region.
Refer to Toolkit 4 on page 18 for the sample template.

B. Implementation Stage

Preparatory activity After receiving the allotted funds from DTIBMSMED thru DTI-FMS, the Program Manager will do the following:
-

Design program of activities


Invite target participants/resource persons
Follow up and confirm participants, resource persons, and guests
Prepare guest list and invite guests
Identify and negotiate for the proper venue, select meals, and
prepare required equipment
Print collaterals (streamers, flyers)
Reproduce presentation materials of resource persons
Prepare training kits (IDs, paper, ballpen, training handouts)
7

Actual conduct of training During the training, each participant will


be requested to fill out a client profile form to help the Program
Manager/SME Counselors better identify the training needs of the
client. A completely filled up feedback form is likewise secured from
each participant to assist the PM in designing the succeeding training
programs. Refer to Toolkits 5-6 for the Client Profile and Feedback
Form and the Sample SME Roving Academy SME Client Class Card
on page 23.
A unique number to individual DTI-assisted MSME should be assigned
to facilitate the monitoring of assistance provided. Refer to Toolkit 9 for
sample Identification Card on page 28.

C. Monitoring and Evaluation


- Preparing post-activity report
Implementing region/province is expected to document the
proceedings of the activity particularly noting the implicit and explicit
comments, recommendations, and problems expressed by the
participants.
Report should also include profile of participants,
evaluation of courses and speakers, and a brief write up including
pictures of the conducted activity.
Submission of the report to RODG and BMSMED should be within two
(2) weeks after the conduct of the event. Refer to Toolkit 7 for the SME
Roving Academy Post Activity Report.
-

Preparing Action Plan


After the activity, profiles of the participants will be updated through the
assistance of DTI-SME Counselors and will be used as basis for
monitoring the activities they have undertaken. An action plan is
necessary to determine the participants level of progress or
competency and will be the basis for future business development
services.

Monitoring of Action Plan results (after one year)


Semi-annual or annual monitoring through firm visits will be done by
concerned DTI provincial office/SME Counselors to be able to
effectively measure how their learnings are being applied in their
business operations. Monitoring and evaluation will be done according
8

to the following parameters: impact, relevance, effectiveness, and


efficiency. On bottomline targets, monitoring will be based on:
Sales Generated (domestic or export)
Employment Generated
Investment Increased
New Market/s Developed
Company Networth Increased

Toolkits/Templates
Toolkit 1
Toolkit 2
Toolkit 3
Toolkit 4
Toolkit 5
Toolkit 6
Toolkit 7
Toolkit 8
Toolkit 9

Characteristics of Enterprises in Different Growth Stages


Suggested Interventions in Different Growth Stages
Sample Training Needs Analysis Survey Form
Sample Proposal
Client Profile Forms and Feedback Form
Sample SME Roving Academy SME Client Class Card
Post-Activity Report
Activity Planning
Other Collaterals

10

Toolkit 1 - Characteristics of Enterprises in Different Growth Stages

Stage 1: In the early stage in the life cycle of an enterprise, the entrepreneur or
would-be entrepreneur is more concerned in generating business ideas or in
moving to securing financing, laying down the basic structure of the business, and in
initializing its operations.
Stage 2: When an enterprise survives its early life challenges, the entrepreneur
begins to think of ways on how to expand and keep the company stable and
profitable. In expanding markets, the entrepreneur must not only be knowledgeable
on exporting but also be more prepared for fiercer competition. Better product
packaging, certification, and efficient supply chain become a concern of the
entrepreneur.
Stage 3: This is a pivotal stage in the life of an enterprise. The production capability
of the enterprise has been established at this stage and it is now seeking opportunity
to expand its markets. However, an entrepreneur is now facing varied and complex
issues of where to get financing, how to navigate the export market, and where to
get the best resources including people who can help run the business. These
resources are very critical to an enterprise pathway to expanding the business and
or entering the export market.
Stage 4: At this stage, the enterprise is ready to penetrate the global market and
has made the decision to export. It is a must at this stage that the entrepreneur has
the capacity and time to engage in the export business. Updated market information
is an enterprises compass to exporting. More aggressive training or updating of the
knowledge of market trends, designing/prototyping of new designs, participation in
trade fairs as well as active participation/membership in industry association must
therefore be part of the entrepreneurs routine.

11

Toolkit 2 Suggested Interventions in Different Growth Stages

Stage 1

Start Up

Qualifying Criteria

Commitment/Interest
to start a business

Suggested
Interventions

Existing
enterprise

Business registered with


appropriate government
agencies
Presently producing for
domestic market
No criminal and/or civil
complaints
Commitment of
participants
Diligent taxpayer
With complete and
updated company profile
based on DTIs BPMS
template

Stage 2
Market
Awareness

Qualifying Criteria

Business registered with


appropriate government
agencies
Domestic/Export
awareness
Interest to know target
countries/ preferences
Participation in provincial,
regional and national
trade fairs
No criminal and/or civil
complaints
Diligent taxpayer
With complete and
updated company profile
based on DTIs BPMS
template
With basic business
plan using simplified
template

Network
Partners

Entrepreneurship
Seminars
Business Opportunities

Academe
LGUs
Trade and
Industry
Assn.

Business
Registration/ Permits
Procedures/
Accreditation
Managerial Skills
Training
Customer Relations
Management
Financial
Management
Green Values
Marketing
Management
Costing and Pricing
Market Information
Skills Training

NGAs
NGOs
Chamber
Financial
Institutions

Suggested
Interventions

Network
Partners

Technology
Application/
Productivity
Improvement
HACCP/GMP
Awareness
Waste Minimization in
the Manufacturing
Process
Production
Management
Environmental Effects
to Food Safety: Food
Processing
Cleaner Production
Supply Chain
Management
Total Quality
Management
Basics of Exporting
Export Opportunities
Trade Fairs
participation

Academe
LGUs
Trade and
Industry Assn
NGAs
NGOs
Chamber

12

Stage 3

Market
Readiness

Stage 4

Export
Readiness

Qualifying Criteria

Suggested
Interventions

Products with potential for


export/ submission of
product portfolio
Organization/management
system in place
Export business logistics
ready
Available ample raw
material supply base
Certified by
PTTC/BMSMED to have
completed basics of
exporting or basics of
services exporting
No criminal and/or civil
complaints
Diligent taxpayer
With complete and
updated company profile
based on DTIs BPMS
template

Marketing and
Promotion
- Market Facilitation/
Trade

Missions to expand
local

market base
- R & D/Product
Development
- Website
Development
Value Chains
Specialized
Certification/
Accreditation
(HACCP, GMP,
BFAD, Food Safety)
where required
Product Registration
Advanced IT
Application
Export Mentoring
Credit Brokering
Market Intelligence

Qualifying Criteria

Suggested
Interventions

Mayors business permit


For food producers, valid
License to Operate (LTO)
from FDA
No criminal and/or civil
complaints
Diligent taxpayer
With complete and
updated company profile
based on DTIs BPMS
template
At least 2 successive and
favorable exposure in
regional or local trade fairs
Market niche/s identified
Firm ready to export its
products
Added advantage:
Membership in a DTIrecognized industry
association
Membership in PhilExport

Market Info
Sessions/Market
Intelligence
Product Devt Clinics
Process & Product
Standardization
Packaging & Labeling
Export Mentoring
Website Development
Trainings
Preparation of
Promotional Materials
National/Reg Trade
Shows/ Visual
Merchandising
Business Matching

LGUs
Academe
Chamber
Trade and
Industry
Association
NGAs
NGOs

Network
Partners

Chamber
LGUs
Trade and
Industry
Association
NGOs
NGAs

13

Toolkit 3 Sample Training Needs Analysis


TRAINING NEEDS ASSESSMENT SURVEY FORM

I.

RESPONDENT

Name:

Position Title:
Finance and Administrative Manager
Others

Areas of Responsibility:
Marketing
Production
Years in the company:

II.

THE COMPANY

Name:
Provincial Address:
Manila Address:
Website:

Email Address:

Year the company was established:

Year the company started exporting

Educational attainment of owners and managers:

Training programs/courses attended by owner


and managers (last 2 years):

Elementary/High School
College (Course:____________________)
Post-Graduate (Course:_______________)
No. of male employees:
No. of female employees:

Type of Business:

No. of employees with disabilities:

Export Trader
Subcontractor
Others___________

Manufacturer-domestic market
Manufacturer-exporter
Raw material supplier
Main Products:
Costume Jewelry
Fine Jewelry
Fresh Food
Furniture and Furnishings
Processed Food
Houseware, Giftware and
Marine and Aquaculture
Holiday Decors
Motor Vehicle Parts
chemicals, oleochemicals, Footwear
alkyd/allied resins

Travelgoods/handbags/
leathergoods
Garments
Metallic Minerals
Coconut Products (non-food)
Seaweeds/Carageenan
Others, please specify

Value of annual company sales (what is the reason for decrease, if any?)

14

2009

2010

2012

Percentage of export sales to total sales.


2009

2010

2012

What are your present export distribution channels?

Indirect channels (selling to local importers)


Direct channels (selling to international agents, distributors in export markets)
Production abroad (under licensing, franchising, joint venture agreements, etc.)
Internet
Others, please specify

What are your present export markets?

Which of the following ICT wares does your company have?


PC equipped with basic
software (basic ICT stage)
Email
Internet browsing
Video conferencing
Intranet

II.

hardware

and

E-commerce
Inventory management software
Customer relationship management software
Enterprise resource planning software
Others

BUSINESS GROWTH PLANS

In the next two years, how much of your target sales will be from domestic market and from export
market?
_____% Domestic

________% Export

What types of buyers are you targeting?


For Domestic

For Export

Individual consumers
Private companies
Government
Others
What are your growth strategies?
For Domestic Market (please answer only if
applicable)

Penetrate existing market


Develop new product for existing market
Develop new market for existing products
Diversify (new product for new market)

Individual consumers
Private companies
Government
Others

For Export Market (please answer only if applicable)

Penetrate existing market


Develop new product for existing market
Develop new market for existing products
Diversification (new product for new market)

15

What will be your new export markets ?

What other plans do you have?


Set up a subsidiary for our raw materials and intermediate inputs requirement
Set up own distribution system
Sell through the Internet
Acquire the business of our competitors
Others
What business capabilities are you planning to build or improve in the next two years?
Producing at lower cost vs. competitors
Meeting the quality and safety requirements of buyers
Meeting delivery dates
Meeting the quantity requirements of buyers
Communicating with buyers (including online communication) such as promotion and advertisement
Others
What obstacles would likely affect your business growth?

III.

TRAINING NEEDS AND PREFERENCES

Relative to your future plans, what are the five most important training topics would you like PTTC or
other training institutions to offer? Please be specific (example, cleaning plant equipment, preparing
export marketing plan for the Korean market, etc., handling customer complaints, etc.)

1
2
3
4
5
What particular training do you need for the following:
For Owner/CEO/Top
Management

For Middle
Management

For technical/ rankand-file employees

For your subcontractors,


suppliers and distribution
channels?

16

Which of the following training methodologies


have you/your staff experienced?
Correspondence conducted through regular
mail
E-learning (through the Internet)
Telecourse/broadcast (course delivered via
radio or television)
Others
None of the above

Which do you prefer as to the following?


Classroom training (traditional)
Isolated/secluded/distance training

WHAT WOULD BEST FIT YOUR TRAINING NEEDS AS TO THE FOLLOWING?


SCHEDULE (WHAT MONTH)

NO. OF DAYS

TIME (for half-day training)

AM
PM
Whole day

Half-day
1 day
2 days
3 days or more

FOR YOU, WHAT IS AN EXCELLENT LEARNING EXPERIENCE?


METHODOLOGIES, RESOURCE PERSONS, VENUE, ETC.)

(IN CONTENTS, TRAINING

OTHER COMMENTS/SUGGESTIONS

17

Toolkit 4 Sample Proposal

I.

Project Title
SME Roving Academy Program

II.

Executing Agency
DTI-Regional Operations Development Group (RODG)

III.

Project Description
The Micro, Small and Medium Enterprise Development (MSMED) Plan 2011-2016 was
crafted in consultation with MSMEs and other stakeholders at the national and subnational levels.
During these consultations, a common concern identified by micro enterprises is the
availability, accessibility and affordability of information, and capability building services
available to the sector in the areas that relate to financing, access to markets,
productivity and efficiency, and design and product development.
To address this issue, DTI-RODG is proposing the mounting of the SME Roving
Academy in all of the countrys 16 regions. The activity will bring to regional MSMEs
learning programs designed to promote entrepreneurship, improve access to credit and
markets, and increase productivity and efficiency.
Micro enterprises assisted by SME Roving Academy will be linked to the BETPRegional Interactive Platform for Philippine Exporters (RIPPLES) program which
assists enterprises to become export ready.

IV. Objectives
General:
To enhance the competitiveness of MSMEs in the regions, thereby increasing their
contribution to GDP, and total employment.
Specific:
1) To provide would-be and existing entrepreneurs with a right entrepreneurial
mindset and attitude to establish and grow their businesses;
2) To enhance the managerial capabilities of MSMEs;
3) To provide would-be and existing entrepreneurs with appropriate knowledge on
marketing preference, technology and lifestyles;
4) To increase awareness of MSMEs on government business and licensing
requirements.
V. Target Beneficiaries
A minimum of 650 beneficiaries of the program per region or a total of 10,400
beneficiaries from the 16 regions comprised of the following:

Existing MSMEs
Would be entrepreneurs
- Youth Sector
18

Overseas Filipinos (OFs) and their families


Retirees
Housewives
Differently-abled persons

Graduate participants of SME Roving Academy- Export Awareness Stage programs will be
qualified to join the RIPPLES program, provided they have existing businesses and have
passed the general qualifying criteria to become formal RIPPLES enrollees.
VI. Strategy
To be able to achieve the above objectives, the following actions are proposed:
1. MSME Diagnosis
An initial needs assessment will be conducted by the DTI Regional Offices. This can be
done through a dialogue among business development service providers and MSMEs.
2. Mounting of the SME Roving Academy
Resource speakers from the government and private sectors will be invited and brought
to the regions to conduct learning/training sessions on topics identified during the needs
assessment phase.
3. MSME Information Materials/ Publications
MSME information materials published by various private and public organizations
including DTI will be provided to the participants.
4. Post Activity Report
DTI-RODG will monitor the results/impact of the conducted activity through the postactivity reports submitted by the regional offices.
5. Awarding of Certificate of Completion (CoC)
This will qualify the MSMEs (with CoCs) to attend the course offerings in the RIPPLES to
prepare them for exporting or at least be sustainably competitive in the domestic market.
VII. Expected Results
The program is expected to deliver the following results:

MSMEs created/developed
MSMEs assisted

VIII. Timelines and Location


IX.

Budget Estimates

Meals
Honoraria of Resource Persons
Rental of Venue and Equipment
19

Collaterals
Transportation and Accommodation of Resource Speakers
Communications
Training Materials/Supplies

X. Components/Activities (Refer to suggested topics/interventions per stage)


A menu of services and corresponding programs are categorized by the following
stages:

Stage 1 - Start-Up and MSME Capability Building


Stage 2 - Market Awareness
Stage 3 - Market Readiness
Stage 4 - Export Readiness
Stages 5-7 - Export Market Entry, Sustainability and Expansion

XI. Cooperating Agencies

Local Government Unit (LGU)


Chamber
Academe
Financial Institutions
Trade and Industry Associations
Other government and non-government organizations

20

Toolkit 5 Client Profile Forms and Feedback Form

SME ROVING ACADEMY


REGISTRATION FORM - Existing MSME
TYPE OF DTI ASSISTANCE:

DTI Agency/Unit Providing Assistance

Specific Title/Type of DTI Assistance

Date Provided

BUSINESS NAME

Email Address

Gender
Male
Gender
Male

Name of Owner/President/Chairperson
Contact Person/Position

Abled
PWD
Indigenous Person
Abled
PWD
Indigenous Person

Female
Female

Business Address
Street

No./Bldg.
Province

Region
Landline Number

Mobile Number
Form of Ownership
Sole Proprietorship Parnership
Association
Organization
Major Business Activity (select only one)
manufacturing
processing
sub-contracting

Barangay

distributorship

City/Municipality

District

Zip Code
Fax Number

Corporation
Foundation

Cooperative
Rural Workers Organization/Association

agri-production

wholesaling

retailing

exporting

importing

service provider

consolidation

Product/Service Lines

YEAR ESTABLISHED:
ESTABLISHED:
YEAR

Initial Capitalization
below P100,000.00 >P100,00 to P500,000
>P500,000 to P1.5M
>P3M to P5M
>P5M to P10M
>P10M to P15M
Asset Size Classification, as of ________ (pls. indicate Year)

>P1.5M to P3M
>P15M to P100M

below P100,000.00 >P100,00 to P500,000


>P3M to P5M
>P5M to P10M

>P1.5M to P3M
>P15M to P100M

>P500,000 to P1.5M
>P10M to P15M

No. of Employees, as of _________ (pls. indicate Year)


ABLED

PWD

INDIGENOUS
PERSON

SENIOR
CITIZEN

Male

______

______

______

______

Female

______

______

______

______

FULL-TIME

ABLED

PWD

INDIGENOUS
PERSON

SENIOR
CITIZEN

Male

______

______

______

______

Female

______

______

______

______

PART-TIME

___________________________________
Signature

TO BE ACCOMPLISHED BY DTI
STAGE OF BUSINESS OPERATIONS:
Stage 1: Start-Up & SME Capability Building
Stage 3: Export Awareness Stage
REGISTERED BUSINESS NAME:
BUSINESS NAME REGISTRATION NO.
BUSINESS PERMIT (LGU) REGISTRATION NO.

Stage 2: Domestic Market Promotion & Penetration Stage


REF. NO.
PSIC:
DATE REGISTERED

21

SME ROVING ACADEMY


REGISTRATION FORM
Potential Entrepreneur

Type of DTI Assistance:

DTI Agency/Unit Providing Assistance

Specific Type/Title of DTI Assistance

Date Provided:

Type of Potential Entrepreneur


Housewife/husband

Retiree

Senior Citizen

OFW

Self-Employed

Private Employee

Government Employee

Professional

Student

Out-of-School Youth

Others (pls. specify) _______________________________

Name (First, Middle, Last)

Abled PWD
Indigenous Person

Gender
Male Female

Home Address

No.

Street

Region

Province
Mobile Number

Barangay

Landline Number

City/Municipality

District
Fax Number

Zip Code

Email Address

__________________________________
Signature

22

PAGSUSURI NG PAGSASANAY / POST TRAINING EVALUATION FORM


Pamagat ng Gawain / Title of Activity: ________________________________________________
Petsa at Lugar / Date & Venue
Pangalan / Name
Position/Office

: ________________________________________________
________________________________________________
________________________________________________

Please rate the program by putting check ( / ) on the appropriate box being represented by:
5 (Outstanding),4 (Very Satisfactory), 3 (Satisfactory),2 (Needs Improvement), 1 (Poor)
5
1.

Naipaliwanag nang mabuti at nakamit ang mga layunin ng pagsasanay


(Objectives were explained and achieved)
Paliwanag/Explanations

2.

Dami at kahalagahan ng paksang tinalakay


(Quantity and relevance of topics discussed)
Paliwanag/Explanations

3.

Iskedyul at daloy ng pagsasanay / pagtalakay sa mga paksa


(Schedule and processes used in the training / in the discussion of topics
Paliwanag/Explanations

4.

Pamamaraang ginamit ng mga tagapagsalita sa pagtalakay ng mga paksa


(Methods used by the trainers/facilitators)
Paliwanag/Explanations

5.

Pakikilahok ng mga mag-aaral sa mga gawain at talakayan


(Participation of trainees in activities and discussions)
Paliwanag/Explanations

6.

Babasahin at mga kagamitan sa pagtuturo na ginamit ng tagapagsalita


Hand-outs and visual aids used by the resource person/trainer)
Paliwanag/Explanations

7.

Pagkain, silid aralan/gawaan, tulugan, at iba pang pasilidad sa lugar ng


pagsasanay
(Food, session hall, and other facilities in the training venue)
Paliwanag/Explanations

8.

Sa kabuuan, ano ang masasabi mo sa ginanap na pagsasanay?


(In general, what can you say about the training/seminar?)

9.

Ano pa ang iyong maibibigay na mungkahi upang mapabuti at maisaayos ang pagsasanay na ito?
(What other suggestions can you give to improve the conduct of this training/seminar?)

10. Iba pang pahayag tungkol sa pagsasanay.


(Other comments on the conduct of the activity)

23

Toolkit 6 Sample SME Client Class Card

SME CLIENT CLASS CARD


Training Tracking System

SME I.D. Number: R1- 00000001


Name of Enterprise:____________________________________________________
Name of Participant:_________________________________
Position in the Company:_______________________________
Indicator

Training
Stage 1:
Start Up

Stage 2:
Market
Awareness

R
E
A
D

I
N
E

Stage 3:
Market
Readiness

Stage 4:
Export
Readiness

S
S

EXPORTING

GROWING
EXPORT

# of
Hrs.

Date of Completion

Entrepreneurship Seminar
Business opportunities
Business Registration Permits Procedures
Managerial Skills Training
Customer Relations Management
Financial Management
Costing and Prcing
Market Information Skills
Others - Business Advisory
Total
Technology Application/Productivity
Improvement
HACCP/GMP
Waste Minimization in the Manufacturing
Production Management
Others Business Advisory
Total
Marketing and Promotion
Market Facilitation/Trade Mission
Development of Website
Specialized Certification
Others Business Advisory
Total
Market Info Sessions/Market Intelligence
Product Development Clinics
Process & Product Standardization
Others
One-On- One Market Entry Advice
Market updates (online/hard files)

Recommendation:
Attend training on:
---------------------------------------------------------------------------------------------------------

Graduate to Stage
(2-4)

Completed SME Roving Academy


For endorsement to RIPPLES

Specifics:
- One-on-one Market Entry Advice to Canada,
USA, etc.
- Access to market update/business leads
Recommended by : ______________________Provincial SME Counselor
Approved by
:_______________________DTI Provincial Director

24

Toolkit 7 Post-Activity Report


SME Roving Academy 2013
Post Activity Report
Region/Province: ________
Activities
Conducted

Evaluation of the
Program
Number of Participants

Target

Actual

Male

Female

How would you rank


in terms of
Content/speakers?
(Average ranking,
1- lowest; 5-highest)
Speak
Content
er

Profile of Participants

Total

Existing
MSMEs

OFWs

Young
Entrepreneur
s

Who supported the activity


aside from BMSMED, ROs,
POs?

Agency /
Organization

What follow-up
activities need to
be undertaken (e.g.
repeat of the same
course or level up)
and when?

Form of
Support (e.g.
financial, use of
facilities,
presence of
LGU, etc.)

Others
(LGUs,
Chambers,
other govt
offices,
PWDs,
Students)
M
F

A. Opening
ceremony
B. Seminars
(Stage __)
B.1. Topic 1
B.2. Topic 2
B.3. Topic 3

*Provide brief write up including pictures of the conducted activity.

25

Toolkit 8 Activity Planning

Activity

Responsible
Person

Wk1

Wk2

Wk3

Wk4

Wk5

Wk6

Wk7

Wk8

Create Steering Committee


Send Invites to possible
partners
Convene the Steering
Committee and discuss
responsibilities
Identify target participants
MSME Diagnosis/ Conduct
Training Needs Analysis/
Review industry profile
Consult industry
associations, LGUs or target
participants
Prepare Budget
Meals
Honoraria of Resource
Speakers
Rental of Venue
Collaterals, Media
Transportation and
Accommodation of Resource
Speakers
Communications
Training Materials/Supplies
Prepare Proposal for MSMED
Funding

Await Approval and transfer of


funds
Mounting of the SME Roving
Academy
Identify topics and resource
persons
Send invites
Prepare collaterals
- tarpaulins
- brochures
- training manuals
- Identification Card
- Registration
- Survey Form (Individual
TNA form of participant)
Prepare Post Activity Report

RO/POs

BMSMED

26

Toolkit 9 Other collaterals

Identification Card

SME ROVING ACADEMY


MAKATI CIT Y
May 1, 2013

SME I.D. Number: R1- 00000001

JUAN DELA CRUZ


Owner/Manager, Weavers Inc.
PARTICIPANT (Stage 1)
Cooperating Agencies:
DTI LGU ACADEME INDUSTRY ASSOC. ETC.

Tarpaulin

27

BUREAU OF MICRO, SMALL AND MEDIUM ENTERPRISE DEVELOPMENT


5/F, Trade and Industry Building, 361 Sen. Gil J. Puyat Avenue
1200 Makati City, Philippines
Trunkline (632) 7510.384 Fax (632) 896-7916
E-mail: bmsmed@dti.gov.ph
www.dti.gov.ph

28

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