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Professional Summary
Oracle Certified Professional with almost 4 years of total IT experience in IT Training and E-Governance
projects.
Adept in analyzing information system needs, evaluating end-user requirements, custom designing
solutions, troubleshooting for complex database systems management.
Working Experience
About 4 years of Total IT experience in Training and E-Governance Sectors.
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Managing computerization of all the Government Employee Records Personal File, Service-Book, GPF
Pass-book and Annual Confidential Report (ACR).
Reporting to senior managers about the daily progress.
Performing regular backups and troubleshoots.
CANADIAN COMPUTERS AND MANAGEMENT CENTRE
FEB 2006 JUL 2006
Worked as a Faculty with CCMC, Dehradun.
Teaching MCAs, MSc-CS/IT, BCS/BSc-Its of Sikkim Manipal University and Maharshi Dayanand
University students.
Conducting practical training on specific subjects.
TECHNICAL SUPPORT
CLIENT SERVICING
Managing customer service operations for rendering and achieving quality services
Responsible for resolving customer complaints on performance bottlenecks
Providing value added customer services by attending customer queries and issues.
Training
Training
Training
Training
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in
Academia
Personal
Sex
Date of Birth
Marital Status
Fathers Name
Mothers Name
Languages Known
Nationality
Passport Number
Permanent Address
Contact No.
Email id
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Male
03 May 1981
Unmarried
Mr. Anirudh Pandey
Mrs. Usha Pandey
English, Hindi
Indian
G7502233
H.No. 18, L.No. 10 Extn., Mohit Nagar, Dehradun-248006 (UA)
09719141154 (Mob) and 0135-2764920 (Home)
contact_vinaypandey@yahoo.co.in or contact.vinaypandey@gmail.com
VINAY PANDEY