Revised Competence Dictionary v5SGfin

Competence Dictionary (revised)
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COMPETENCE DICTIONARY1 FOR

LOCAL GOVERNMENT (VERSION 5)
Revised
Towards a responsible, accountable,
effective and efficient local government
system
MARCH 2012
The Dictionary is a consolidation of information contained in all Competence Profiles developed for local government
Bvuyiselo Consulting (Pty) Ltd
Confidential
DCoG Competence Dictionary v5

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TABLE OF CONTENTS
1.
BACKGROUND
PAGE NO.
5-7
5-6
6-7
1.1
1.2
PROJECT BACKGROUND
THE NEED FOR A LG COMPETENCE DICTIONARY
2
2.1
2.2
PURPOSE OF THE COMPETENCE DICTIONARY

INTENTION OF THE COMPETENCE DICTIONARY
APPLICATION OF THE COMPETENCE DICTIONARY
8-11
8
9-11
DEFINITION OF TERMS
12-13
FORMAT OF THE DICTIONARY
14
CORE COMPETENCES
15-17
6
6.1
6.2
GENERIC COMPETENCES
18-21
18-19
19-21
7.
7.1
7.2
FUNCTIONAL COMPETENCES
8
8.1
8.1.1
FUNCTIONAL COMPETENCE (SERVICE DELIVERY)
8.1.2
Human Resources
LEADERSHIP/ MANAGEMENT GENERAL COMPETENCE

TECHNICAL/PROFESSIONAL AND SUPPORT GENERIC COMPETENCE
CLUSTER 1: GOVERNANCE AND RISK MANAGEMENT

CLUSTER 2: INSTITUTIONAL ADMINISTRATION & LEADERSHIP
CORPORATE SERVICES
Communications and Media
Managers
Officers
22-25
22-23
23-25
26
26
26
27-29
Managers
Professionals
Officers
Administrators
Assistant Administrators
8.1.3
30
Information Technology
Managers
IT Technicians
8.1.4
30-31
Legal
Managers
Advisors and Paralegal Administrators
8.1.5
31
Occupational Health and Safety

Managers
Advisors
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8.1.6
Skills Development and Psychometrists
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8.1.6Professionals
Advisors
8.1.7
Wellness
32
Managers
Professionals
8.2
Disaster Management
33
Managers
Officers
8.3
Electricity
34-35
Professionals
Artisans
8.4
8.1
8.2
Emergency Services
8.5
8.5
8.6
8.7
8.8
8.9
8.6
Environment
8.3
8.4
8.5
8.6
8.7
8.7
36
Managers
Professionals/ Officers
Administrators
37-40
Managers
Professionals
Officers
Technicians
Finance
41-46
Managers
Professionals
Officers
Administrators
Information and Knowledge Management
47
Manager
Professional
8.8
Internal Audit, Risk Management and Supply Chain
48-49
Professionals
Officers
8.9
50-51
Health
Managers
Professionals
8.10
8.9
8.10
8.11
52
Housing
Managers
Professionals
54-61
Infrastructure
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8.10
8.11
8.12
8.13
8.14
8.15
Managers/ Supervisors
Professionals
Officers
Administrators
General Workers
8.12
8.16
8.17
8.18
8.19
Sports and Recreation
8.13
Transport and Storm water
8.20
8.21
8.22
62-63
Managers
Professionals
Officers
Administrators
64-69
Managers
Professionals
Artisans/Assistants
8.23
8.14
8.24
70-71
Section 57 and Section 56 Managers

Managers
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1. BACKGROUND
1.1 PROJECT BACKGROUND
In January 2005, Cabinet Lekgotla tasked the Department of 2Public Service and Administration
(DPSA) to conduct a skills audit for national and provincial government for which they are using
HR-Connect. The Department of Cooperative Governance (DCoG, then dplg) committed to
conduct a skills audit for local government for which GAPSKILL, a web-based tool, was
developed. The commissioned Local Government (LG) Skills Audit was aimed at addressing the
former Presidents question: Does the state have the capacity to deliver its services?
The LG Skills Audit was a Governance and Administration (G&A) Cabinet Cluster project
(Government Programme of Action [GPOA]) that was reported on quarterly. The DCoG decided
to conduct the skills audit in consultation with its key stakeholders: The Local Government
Sector Education and Training Authority (LGSETA), the South African Local Government
Association (SALGA), the South African Municipal and Workers Union (SAMWU) and the
Independent Municipal and Allied Trade Union (IMATU). These stakeholders form the national
project steering committee (Steercom) that meet bi-monthly to oversee the project deliverables
and will continue to do so beyond the project to ensure the sustainability of the process. The
Steercom decided not to do a quick and dirty skills audit as it would not lead to comparable
skills development information that is required for long-term planning purposes or a
sustainable process. Also, the LGSETA Sector Skills Plan (developed through municipal
workplace skills plans) could at any stage already provide some base-line information to assist
with skills development.
Through dplg Tender 10 of 2006, the Steercom embarked on a 3 year Project Plan (2007 to
2010) involving all staff members in all municipalities. The tender was further extended to
include a three-day skills audit training on the competence-based approach adopted for the
skills audit and the GAPSKILL. 848 Municipalities Skills Development Facilitators and Training
Committees, Provincial Skills Audit Task Team members and the Steercom were trained. The
training aimed at ensuring the sustainability of the skills audit beyond the skills audit project
timelines (i.e. 2010). The project cost was funded through the LGSETA. QC Consortia was
2
The dpsa and DCoG are however attempting alignment of their skills audit tools for future reporting purposes by using the Department of Labours Organising Framework for
Occupations (OFO) as basis
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appointed by the Steercom to develop the approach, tools, conduct the base-line skills audit,
compile reports and provide the training, as per Steercom guidance.
The Steercom defined individual capacity as the combination; as required for the job, of
Qualifications, experience and competence (Knowledge, Skills and Attitude in terms of
leadership / managerial, functional and generic competences). Thus, the Steercom decided on
a competence-based approach to the skills audit and draft competence profiles per position
were to be developed based on the below LG Competence Model.
1.2
THE NEED FOR A LG COMPETENCE DICTIONARY
As indicated to conduct a LG skills audit compelled the development, at a national level, of various Draft
Competence Profiles. The profiles were used to provide a base-line on what a staff member should be
able to do as well as used to measure (skills audit) incumbents in the posts. It became apparent that
some standardization in job naming needed to be further considered resulting into Job Classification
Framework for LG. The content of all Draft Competence Profiles was used to compose
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the first and the revised Draft Competence Dictionary for LG. During the skills audit process the
Draft Competence Profiles were not verified and the competences that are thus included herein
should be seen as a first step towards creating a Competence Dictionary for LG.
In view of this, it should be noted that this is a working document and that the information
contained herein is open for discussion and input. Inputs can be addressed to the Department
of Cooperative Governance (DCoG)3. The words of Terry Meyer (1997) are applicable when he
says: the mapping and building of organizational and individual competences on an ongoing
basis rather than successive efforts at cost cutting is the change process that will create
organizations able to compete with confidence in the international arena. As such, he argues,
these processes should be a central feature of strategy and organizational design.
2. PURPOSE OF THE COMPETENCE DICTIONARY

3
sandra@cogta.gov.za or LeonieN@cogta.gov.za
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2.1 INTENTION OF THE COMPETENCE DICTIONARY

A dictionary usually contains a list of words and their meanings. This dictionary presents rather
a consolidation of all information contained in the LG competence profiles; and it forms the basis
of an Integrated Human Resources Management System to enable the achievement of LG
objectives. It also offers a description and various responsibilities that are associated with the
competence. The overriding principle that should direct the way forward in improving the
Dictionary is to limit the number of competence areas, as far as possible, by creating subcompetences. Thus, if you are able to further consolidate competences by redefining them as a
sub-competence such comments will be appreciated.
The intention for the development of this Draft Competence Dictionary for the LG as a sector
was to identify and define a common competence language that could be applied to any
human resource process within a municipality. The advantages of such a common approach are
that:
(a) Standardization of competence language and intent to apply competences are achieved
across municipalities, especially those less resourced municipalities who do not have the
capacity to develop their own competence practices.
(b) It enables the development of a common understanding in terms of competences at a
national level and across all municipalities. This is crucial when providing Education,
Training and Development (ETD) to address individual capacity gaps from a national
perspective.
(c) It enables the various government departments to become involved in enhancing the
service delivery of municipalities by giving their input into the capacity that they know
municipal staff members will require if they are to implement the policy that sector
departments developed and National sector departments could through the processes
linked to the Dictionary also acquires a better understanding of the individual capacity
available at municipal level.
2.2 APPLICATION OF THE COMPETENCE DICTIONARY

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The application of competence profiles in the dictionary may differ from one municipality to
another but the principal meaning of the competence will remain. The competences contained in
this Dictionary are broad in their meaning and do not refer to any specific municipality. The
Dictionary has been developed to guide work practices such as recruitment, selection, individual
competence assessment, career planning and ETD as below:
Performance
Management
Job Profiling
HC Planning
COMPETENCIES
Reward &
Recognition
Career
Pathing
Recruitment
& Selection
Succession
Planning
Training &
Development
Municipalities thus have the flexibility to use these broad competences and craft competences
that are specific to their workplace without losing the principal meaning of said competence
or detracting from legislative provisions. The competences within the competence profiles are
therefore clustered as follows:
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CORE COMPETENCE
GOVERNANCE
AND RISK
MANAGEMENT
Functional
Groups
LEADERSHIP/
MANAGERIAL/
TECHNICAL/
PROFESSIONAL/SUPPORT
COMPETENCES
INSTITUTIONAL
ADMINISTRATION
AND LEADERSHIP
SERVICE
DELIVERY
Policy conceptualization and

formulation
Governance
Risk management
Strategic Direction & Leadership
Institutional performance
Management and Accountability
Cooperative Governance
Change Leadership /Management
Competences vary according to
divisional expertise required
GENERIC
COMPETENCES
Note that Generic Competences are not exhaustive but sample of functional groups
Although functional groups that include leadership and managerial, technical/professional and
support seem to have similar competences, definitions and proficiency statements give clear
differentiation and context. The competences refer to roles that staff members play in a
municipality and may thus not be job-specific. This is especially important in terms of municipal
size as in smaller municipalities generalists will have more roles to play than specialists in
metros. However, each should have only one job. For example:
An HR Officer (job / position / tasks as given in a job profile) in a smaller municipality may be
responsible for HR Administration (role as defined in a competence profile) as well as Skills
Development (role as defined in a competence profile).
In a Metro Municipality there will probably be a Skills Development Facilitator (job/ position /
tasks) who will be responsible for only Skills Development (role).
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It is accepted that the roles will be fairly consistent across municipalities although the
environment within which a role is played might be more complex depending on the size of the
municipality. But the essence of the role will remain. For example:
A Town Planner in a Metro Municipality might do only town planning whereas a Town Planner
within a smaller municipality might have other roles to play within the municipality over and
above that of town planning. That does not negate the importance of town planning and the
essence of the role will apply irrespective of the size of the municipality.
As indicated above, the competence Dictionary provides a common language and

understanding of scope and requirements of specific roles within the LG, such that each
municipality can customize a competence profile to fit the specific municipalitys requirements
and role complexity.
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3.
DEFINTION OF TERMS
To create a common understanding among the users of this Dictionary, it is imperative to define
the key terms used in this document. These include:
TERM
DEFINITION
Competence
There is a wide range of definitions of competency found in various

literatures. However, the majority of these definitions are variations on two
themes, namely descriptions of goals (stated as tasks and/or outputs) and
descriptions of behavior (inputs) that describes success in the role or
task. For the purpose of this Dictionary, competences are defined as a
combination of both inputs (observable skills, knowledge, abilities or traits
defined in terms of behaviors) and outputs (needed for the success of the
organization as a whole or in particular roles/jobs.
Competence Dictionary
The documents in a consolidation of all competence profiles are

categorized and defined. This is meant to be a reference document for
individual role or job profiling.
Competence Profile
A summary of the role requirements, that includes, the description of the

role, its required minimum qualifications, knowledge and expertise as well
as core, functional and generic competences required to perform the role/s
contained in the job effectively.
Core Competence
Competences that is critical to achieve LG mandate and offer its

competitive advantage. Core competences cut across all the areas of the
LG and its municipalities and apply to all employees though variations in
terms of job levels and complexities do exist.
Experience
The number of years a staff member has accumulated the necessary

knowledge, skills and expertise needed to use in appropriate ways to
achieve fully-successful or exemplary performance required for a specific
job.
Functional Groupings
Functional groupings refers to different key functions that exist within the
municipality in terms of levels, viz., leadership (s57 and s56), management
(managing divisions within directorates), technical and professionals
( specialists within the specific divisions, e.g., HR Consultant, Electrician,
etc.
Generic Competences
Competences that are neither core nor operational nor managerial but, but
apply to many of the functions and positions within the different municipal
levels of work. These are dependent of the type of competence profile and
the requirements of the job
Job/role
A set of tasks and work related responsibilities designed to be performed

by an individual in return for payment / remuneration. The position a staff
member is appointed in (A staff member can only be appointed in one job).
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TERM
DEFINITION
Leadership/Management
Competences
These are the competences that pertain to the functional area, example:
leading and managing others. These are competences that entail
supervisory and managerial/leadership positions, including project
management roles which involve leading others. The latter will emphasize
team leadership than typical leadership competence (e.g., strategic
direction).
Leaders
Refers to members that are formally holding leadership ( viz., s 57 and s56)
roles in a municipality
Managers
Refers to mainly members that report directly to s56 managers (even s57)
and responsible to lead staff at a divisional level
Occupation
A set of jobs whose main tasks and associated responsibilities are of such
similarity that they can be grouped / clustered together.
Technical/Professional
Competences
The technical or professional competences are the foundational building

block of the division and its specific roles they are specific to the main
divisions of the organization and are also described in relation to
requirements of the division. There may be some overlap of technical
competences across business units. The technical/professional
competences have great "differentiating power in that they differentiate
between competences required in specific functions such as in Human
Resources as opposed to Finance and Technical services.
Proficiency statements
Indicators on actions taken to perform the area of competence detailed and

the degree to which the competency is mastered in terms of level of
complexity, responsibility, context and depth of application.
Qualification
A recognized B-degree, diploma, certificate or equivalent prerequisite

qualification that is relevant to the specific jobs requirements.
Technical competence is used in the competence profiles of pure technical roles, e.g. electricity, infrastructure, transport, etc. professional competence is used on competence
profiles that require formal qualifications, e.g., HR, Finance, etc
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4. FORMAT OF THE DICTIONARY

The Dictionary is arranged according to three main clusters:
a) Core Competences
b) Generic Competences
c) Functional Competences (which are specific to jobs emphasises service delivery cluster)
Each competence cluster consists of defined competences and their proficiency statements. It is
important to note that under core competences, variations are made based on functional
groupings so as to create clarity of application. Generic competences however, are defined in
broad terms, but customised within the specific role profiles to fit the job. The functional
competence clusters include sub-clusters listed under the competence area and these are
considered to form a part of the competence area under which they are listed, e.g. leadership/
managerial competence consists of three sub-competence areas, viz., Governance and risk
management, Institutional performance and leadership and service delivery. Each of the subclusters consists of competences specific to that functional group. However, technical/
professional clusters vary as some may consist of three clusters some only two, excluding
service delivery. This difference is due to the complexity of the division, e.g., divisions that are
predominantly technical (Infrastructure) and externally focused tend to have three sub-clusters
within the main technical competence cluster.
On the other hand, administrative support competences have only two sub-clusters as
emphasis of the role competence is more on core competence cluster- competence service
delivery orientation as well as the generic competence competences. Furthermore, the
functional competence clusters are listed in the form of their unit and division e.g. Corporate
Services, finance, etc., with the specific jobs as sub-clusters. Therefore this cluster consists of
variable sub-clusters as all the jobs with defined competence profiles are summarized in the
dictionary.
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PROFICIENCY STATEMENTS
Serves with passion and

willingness both internal and
external customers by putting
the spirit of customer service
(Batho Pele) into practice. Has
a mindset of serving the greater
good of the Municipality's
communities
Strives to render timely and beyond expectations services to

internal and external customers
Provides up-to-date information/data to customers while readily
available/contactable when needed
Demonstrates personal commitment to resolving difficult
customer situations
Establishes and maintains

customer-friendly, selfless but
professional relationships with
people to enhance the Batho
Pele principles
Establishes rapport and gets on with colleagues and customers

Communicates with humility and listens with interest to
customers and others
Acknowledges contributions of others
Relates professionally to customers and people at all levels of
the organization
Organizational awarenessPolitical Astuteness/
DEFINITION
Customer Orientation/
Management
CORE COMPETENCES
Interpersonal
Relationship
5.
COMPETENCE
Political Astuteness
Leadership/Management
Achieves organizational
mandate and common
purpose through recognition
and mobilization of support
within the politicaladministrative leadership
interlinks5
Conciliates different interests and values from political and

administrative perspectives to shape differences and
challenges into institutional common purposes and successes
Pursues political-administrative teaming and functioning to
enhance collaborative interactions and cooperatives for the
purpose of institutional cohesion, common identity and service
delivery successes
Influences the thinking and behavior of political leadership,
gets buy-in from members over whom he/she has no direct
authority and make them feel valued
Political Astuteness
Technical /Professional
Recognizes formal structure of the municipality and surface
levels differences, positional power, rules and regulations of
different directorates , and apply knowledge to assist in
achieving work results
Demonstrates a good understanding of ongoing alliances and
disputes internally and leverage on opportunities to drive
forward performance results
Understands and work around the reasons of on-going
Municipal behaviour or the underlying problems, opportunities
Knows and he/she is aware of

power relationship within the
Municipality
and
that
of
stakeholders
(that
of
customers, suppliers, etc.).
Understands
critical
relationships and roles of
influence
affecting
the
Applicable to leadership
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municipality
and
uses
information to achieve divisional
results
Organisational Awareness
Ethics, Integrity and

professionalism
OrientationService Delivery Management/
Understands organisational key

drivers in the Municipality and
cognisant of organisational
dynamics
Provides guidance on
implementation of new ways of
delivering services that
contribute to the improvement
of organizational and
directorate mandate
or political forces affecting the organization, to enhance

divisional/personal effectiveness
Administrative Support
Understands and functions within the culture of the municipality
and acknowledges the reality of corporate politics
Applies knowledge of the municipal environment and pursues
ones function according to organizational goals
Understands priorities, goals and issues affecting municipality
and ones function/role and works around dynamics to ensure
functional results
Understands sector policies and legislations and its impact on
ones function
Leadership & Management
Creates and inclucates measurable/ quantifiable service
excellence organisational culture
Accounts and responsible for timely and quality services.
Seeks out and involves customers or prospective customers in
assessing services, solutions or products.
Creates mechanisms to encourage innovation and creativity
within functional area and across the organization
Technical/Professional & Support
Explores and implements

value-adding ways that
augment quality and usable
services, contributing to quality
products and/or lives
improvement and sustenance.
Displays integrity and ethical
behavior in personal and
organizational practices;
models the values of the
organization in order to
promote institutional
confidence, trust and
professionalism
Impact and Influence/

Persuades confidently,
convinces and influences
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Advises management about role related issuesl issues in order

to enhance quality service delivery.
Investigates different means and ways to render role related
services and ensures divisional and organisational effeciencies
Identifies and analyses opportunities where innovative ideas
can lead to improved (role specific) service delivery
Implements an organizational culture that enhances integrity,
honesty and professionalism and ensures accountability of
employees at all times
Sets shared accountabilities and integrity standards across the
division in support of value-based organizational culture,
inculcates adherence and accountable behavioral standards
and leads by example
Adheres to measures and controls that fights fraud, corruption
and other acts of dishonesty, thus widely recognized in local
government for ingenuous and prudent behaviour
Typifies integrity behavior by taking full responsibility for own
actions even if it reflects negatively on self or organization
Leadership/Management & Professionals
Balances political views with organizational needs when
communicating differing viewpoints on complex issues
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Effective CommunicationImpact and Influence/

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others; both internal and
external stakeholders for
organizational goals
attainment.
Influences persuasively the political heads for adoption and

implementation of results/outcomes of project.
Uses a wide range of interpersonal styles and communication
methods to gain agreement or acceptance on critical decisions
proposals
Communicates persuasively and influences variable
stakeholders for decision making and/or implementation of
projects/policies, etc
Effective Communication
Administrative Support
Reads situations and positions of interest so as to respond
appropriately, verifies understanding to avoid
misunderstandings
Expresses ideas to individuals and groups both within formal
and informal settings in an interesting and motivating way;
Generates correspondence, reports or related documentation
concisely to support relevant division (mainly for Officers and
Administrators)Prepares verbal/written reports in a concise
manner addressing issues relevantly
Listens attentively, grasps

issues, presents information in
a clear manner and responds
appropriately to verbal and/or
written communication of others
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COMPE
TENCES
DEFINITIONS
Programme
Management.
Coordinates multiple projects, plans parallel but integration of these
projects to ensure seamless programme deliverables.

Mitigates both stakeholder and multiple projects risks by drafting clear
Provides direction and

guides project
programmes through the
effective planning,
management, monitoring
and evaluation of specific
activities in order to
ensure effective
development and
execution of programmes.
Programme/ Project Management
6.1 LEADERSHIP & MANAGEMENT GENERIC COMPETENCES
Plans the allocation and management of resources using project
Project Management.
Planning & 7Knowledge and Information

Organising
Management
Oversees and manages

the area of project
responsibility, ensures
conformity to the project
quality standards, time
constraints, budgets and
resources requirements.
6
7
8
programme charter/s with accountability matrix and delivery timelines

programme projects stakeholders effectively, and through
effective communication ensures buy-in and cooperation into variable
programmes
Allocates and uses programme budgeting and Human Resources
accurately and holds each project managers responsible and accountable
to project deliverables
Draws and implements change management programme, with clear
communication channels and nodes to ensure accurate and timely service
delivery mechanisms
Manages
management methodologies and further evaluates efficient use of such

resources in achievement of objectives and outcomes.
Plans and structures projects methodically to ensure economical,
adequate control and completion of projects within the required quality
standards, set time frames and budgets.
Ensures consultants and direct reports clear lines of accountability,
instates regular monitoring, measuring and reporting on the performance
and quality of projects and contracts.
Preempts project changes that may affect the program and project
budgets, advises the Municipality/ Council on recommended actions to redress challenges and or problems
Promotes/ Adheres the

generation and sharing of
knowledge and learning in
order to enhance the
collective/personal
knowledge of the
organisation.
Creates/adheres (to) a learning culture in the directorate by

holding/participating (in) motivational sessions with employees and colleagues
to share information and new ideas within the area of expertise.
Recognises and exploits knowledge nodes in interactions with other experts,
strives to ensure that there is a correlation between the municipality and the
knowledge strategies
Works across directorates/divisions to identify and share critical knowledge
and disseminate to other directorates/divisions to empower colleagues,
(Council) and other employees
Defines tasks and

milestones to ensure
systematic planning so as
to accomplish prioritized
objectives and quality
results on projects and
allocated tasks
Develops
integrated plans, initiates and implements collaborative

resourcing, usage of efficiency tools to achieve prioritized tasks and
projects within scheduled times
Translates objectives into specific and well -structured plans; attends to and
manages multiple tasks and delegates to others to achieve results within
set turnaround times
Prioritizes, organizes and schedule tasks/projects to ensure delivery within
a timely manner despite obstacles and challenges encountered.
Critical in Planning and Infrastructure

Applicable to all Municipal Employees
Applicable to all Municipal Employees
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Financial Management
People Management

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Values staff and elected
members, generates
commitment to the
municipality internally and
externally, manages staff
effectively to ensure
personal contribution to the
successful achievement of
the organizations vision,
policies and programmes.
Values all staff and elected members by enabling understanding and guides on
roles conceptualisation and encourages constructive and proper engagements
and resources utilization.
Supports, respects the individuality of others and recognizes the benefits of
diversity of ideas and approaches.
Facilitates team goal-setting and problem-solving, recognizes individual and
team contributions and provides appropriate developmental feedback in
accordance with the municipalitys performance management system.
Identifies competence required, suitable resources for specific tasks and
displays personal interest in the well-being of his/ her team.
Manages conflict through a participatory and transparent approach and
encourages personal accountability and role responsibility
Manages all financial

resources actively, facilities
and assets to ensure
maximum benefit, value for
money and manageable
risks.
Gathers information,
analyses issues and deal
with complexity and
ambiguity implications.
Demonstrates knowledge of financial planning, budgeting and forecasting and

how they interrelate by advising appropriately all managers on financial
planning and management
Prepares own budget in line with the strategic objectives of the municipality and
develops corrective measures / actions to ensure alignment of budget to
financial resources.
Manages directorate/divisional finances transparently to achieve maximum
benefits, deliver value for money, and avoid unmanageable risks.
Ensures effective utilization of financial resources by continuously looking for
improved opportunities to obtain and save funds for the municipality
Adheres to supply chain management policies and prescripts and makes best
use of municipal assets.
Incorporates a big picture view through integration of complex issues and in

a logical manner clarifies and links issues to fosters conflict resolutions and
negotiation of matters
Identifies, solves and monitors unique issues or problems that have total
organizational impact in consultation with the stakeholders, lobbies with critical
and key stakeholders for buy-in into implantation of conflict preventative
measures to ensure that problems do not recur
Establishes completely, innovative and practical problem resolution approaches
to resolve complex inter-directorate, institutional conflicts and problems
11
Negotiation, Conflict Resolutions

and Lobbying
10
Attention to detail
6.212TECHNICAL/PROFESSIONAL AND SUPPORT GENERIC COMPETENCES

Scrutinises own work and
that of others to ensure
accuracy and compliance
with the relevant
engineering standards.
Ensures high-quality output and gives attention to tasks, products to

ensure freedom from errors, omissions, or defects.
Initiates action to correct quality problems and notifies others of quality
issues as appropriate
Maintains a checklist against standards, Regulations, Guidelines, etc.,
ensuring high quality product
Accurately and carefully follows established procedures for completion of
tasks
Applicable to Leadership & Management (below its more of Team Leadership)

10
Applicable to Finance directorate
11
Applicable to other Technical roles (e.g. Legal/Labour Relations/Technical/Infrastructure)
12
Arranged in alphabetic order for ease reference. Selection into specific competence profile is to be made
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Documents and
Record Keeping
Critical Thinking
Computer Literacy
13
Computer Skills
Analysis & Problem

Solving

..
13
Identifies systematically,
analyses information and
resolves existing problems
to inform adequate
decision making.
Evaluates information and data critically and accurately in order to

collect relevant facts on specific challenging topics/issues.
Analyses relevant area of expertise information to identify trends or
changes so as to make complex ideas or situations clear, simple, and/or
understandable.
Formulates and considers alternative hypotheses and explanations,
appropriately weighing risks associated with each alternative
Provides innovative approaches to the understanding and explanation of
concepts and issues while incorporating into day-to-day work
Astute understanding of
concepts/ terminology and
operations that relate to
general
computer
use
within Municipality.
Solves computer based problems independently, adapts to new

situations, keeps information organised and communicates effectively
with other computer literate professionals.
Applies and implements relatively complex computer programmes and
assists others in simplifying programme problems
Explores new programmes and follows instructions with ease and
ensures optimal use of the different programmes
Analyses computer data effectively, manipulates with little assistance
and ensures quality results
Manipulates computer and Utilizes technology in the workplace to optimize the functioning of the
data using standard
municipality.
software and interprets
Uses word processing to create, edit and store alphanumeric text
outputs. Creates formats
documents, with embedded graphics and images, in electronic form prior
for standard application by
to printing or sending them electronically across a communications
others in area of
network.
responsibility.
Uses spreadsheets to carry out numerical calculations on data and
presents the results in tabular and/or graphical form.
Creates databases for the structured storage of large amounts of data
and/or information in electronic form that facilitates input, searching,
retrieval and information sharing between users.
Applies big picture view to Integrates multiple pieces of data / information, at times contradictory, to
understand
problems
resolve a complex technical problem
integrates related problem
Introduces and releases new field of expertise ideas and updates to
aspects pertaining to area
challenge the current way of seeing and doing things within municipality
of expertise. Resolves Seeks to solve a problem in a novel way when the standard approaches
critical and complex work
are not completely effective
challenges
through
Contributes to new paradigms of ones field of expertise and known within
development of innovative
Municipality and within local government sphere as field expert
solutions
where
appropriate.
Indexes and manages
Creates document management codes and differentiators across
information flow control
municipality and/or within division
professionally. Follows
Facilitates implementation of the document management system and
clerical procedures as per
ensures adherence to codes, e.g., Archives Act and document
the document
management act
management and Archives Takes personal accountability to ensure that such system is known by all
Acts in storing both.
administrators within the division/directorate or municipality
Digital and hard copy
Ensures that confidential and secret documents are only accessed by
documents.
authorized stakeholders and alleviates red tape to such documents access .
Applicable to IT professionals and Support staff
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Teamwork & Numerical Skills

Effectiveness
Develops own abilities

constantly, creates an
environment in which
subordinates can develop
and creates development
opportunities for others
Time Management
Trouble Shooting
and Auditing
Quality Orientation
Understands and
manipulates numerical
data to make correct
inferences and decisions.
Research & Continuous

Learning

..
Works well with others and

contributes to the
development of a strong
team with and collective
focus.
Insists on thoroughness,
and accomplishment of
high standards, accurate
quality and efficiency in
ones functional area.
Identifies and monitors the

risk areas, to detect and
assesses the implications
of trends and deviations
within various occupational
areas and acts to eliminate
and/or minimize negative
aspects.
Manages activities and
environment in such a way
that time is used optimally
and efficiently.
Comfortable working with numbers and able to understand numerical

reports. Able to calculate, including use of equipment provided.
Understands and analyses large amounts of numerical data, including
financial statements and statistical analyses to reach accurate and
reasoned conclusions.
Uses formulae and computations to evaluate complex numerical
information quickly, including identifying inconsistencies and errors
Works independently and co-operatively with others to enhance team
effectiveness
Facilitates collaboration and maximizes team outputs, functioning and
morale
Contributes to building strong teams that get the most out of others
different expertise to ensure team excellent results and service delivery
Collaborates and consults openly and transparently with colleagues,
senior managers, and stakeholders to team improvement and efficiencies
Establishes and maintains productive relationships with people both
within and outside of the workplace
Learns new things willingly, acquires knowledge and translates
knowledge into practical use on the job
Promotes best practice by remaining abreast of changes in the industry.
Creates learning environment whilst encouraging others to learn from
mistakes and shares experiences
Seeks ongoing support for own limitations (e.g. from coach or mentor)
Understands own strengths and weaknesses and takes action to close
knowledge/skills gap
Participates successfully in functional courses and seminars.
Gets multiple task done on time, accountable to supervisor and takes
personal accountability
Expresses concern that things be done right and improves
administration systems
Thoroughly and precisely double checks the accuracy of information
and work product
Accepts responsibility when own quality standards slips
Monitors data, discovers weakness or missing data and seeks out
information to keep order and maintain quality
Produces broad multi-dimensional and complex analytical and risk
management interventions
Monitors expert area trends and advice Senior management of variation
from the systems and guidelines
Provides concise interventions and measures in place for remedial
action to prevent future deviations.
Use previous performance results to expose analytical and risk
management interventions
Understands the value and be sensitive to time in planning daily activities.
Ensure that work is carried out within defined times.
Develops time management plans.
Plans, organizes, and prioritizes own work and time usage.
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Confidential

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7. FUNCTIONAL 14 COMPETENCES (Leadership/Management/Technical/Support)

7.1 CLUSTER 1
Establish robust governance structures, processes and ensure compliance
GOVERNANCE AND RISK MANAGEMENT
COMPETENCE
14
15
DEFINITION
Policy conceptualization and

formulation.
Leadership
Conceptualizes/Contributes
effectively to the formulation
and development of
institutional/directorate
policies. Aligns such policies
MFMA and other governance
related guidelines.
Guides Council on strategic decisions with due regard to key LG (e.g.

MSA, MFMA, etc.) and technical-specific legislations.
Guides the municipality in its day-to-day functioning with due regard to
key LG (e.g. MSA, MFMA, etc.) and occupational legislation .
Advises and lobbies political structures on policies salient issues and
facilitates Council approval for timely implementation
Monitors policies compliance, implementation and puts in place
procedures to avert and manage risks
15
Management
Conceptualizes national policies and legislation accurately and advises on

formulations into LG services delivery and development frameworks, bylaws, etc.
Ensures effective and efficient sustainable services provision by drawing
up Municipal by-laws and policies
Sets technical requirements/ specifications and associated tariffs for
private and industrial development as well as clear adherence guidelines
to such policies
Policy Implementation.
Technical & Support Staff
Contributes effectively to the
Updates management regarding change in legislation or regulations that

may affect the municipalities operations.
Implements and enforces policies within specific division.
Proposes amendment on Specific policies to ensure their relevance and
alignment with the particular (e.g., Finance) strategies and goals.
formulation and development

of (specific role) policies to
align with MFMA and other
governance related relevant
legislations (specify such
legislations e.g., MFMA in
Finance) guidelines.
Governance.
Supports and implements
good Governance through
monitoring and evaluation

Supports separation of powers and regular reporting lines for all role
players within area of responsibility to ensure transparency and
accountability
Advocates governance and compliance in area of responsibility as
embodied in the King Report on Corporate Governance and as it applies
to the local government legal framework.
Contributes to the formulation of, and implementation of the codes of
conduct for all role players within the organization as set out in the LG:
Municipal Systems Act.
Supports implementation of systems by communicating, encouraging and
enforcing good governance, ethics and the codes of conduct.
Functional Competence refers to purposeful competence intrinsic to LG environment. In the role profiles the level of job e.g.., Management or Support competence are used
Management formulates and implements
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Governance & Risk Management

..
Risk management.
Leadership & management
Guides/Support management
pertaining to area of
expertise related risks and
advice on management
thereof.
Contributes to and supports the Municipality with the establishment and

maintenance of effective, efficient and transparent risk management
systems and internal controls.
Contributes to and supports Municipality with the implementation of a risk
management- and fraud prevention plans.
Contributes to and supports the Municipality with regular risk
assessments and ensuring that risks management are prioritized
according to highest versus lowest potential risk.
Mitigates risks in accordance with the prioritization of risk and ensure
risks minimization.
Analyses the internal audit and audit committee reports and implements
timeously risk management interventions to curb occurrence of such
risks and audit findings within technical engineering services
Professionals & Support Staff
Advises management
pertaining to area of expertise
governance guidelines and
management of potential
risks.
Advocates governance and compliance to e.g., MFMA and related

legislative requirements and guidelines
Formulates area of expertise related codes of conduct and
implementation guidelines to ensure risks aversion
Recommends relevant area of expertise systems to enforce good
governance
Supports Executive above division with the implementation of a
Municipals area of expertise related risk management strategy and
implementation plan
Mitigates risks within area of expertise division in accordance with the
prioritization of risks and ensures divisional risks are minimized
Implements the internal audit and audit committee reports related to
area of expertise, implements timeously risk management interventions
to curb occurrence of such risks and audit findings
INSTITUTIONAL ADMINISTRATION AND

LEADERSHIP
7.2 CLUSTER 2
Strategic direction &
Leadership.
Sets/Implements area of
expertises overall strategic
direction, leads/manages
transformation issues for
organizational/directorate
change and improvement.
Divisional Administration
&Support.
Provides technical/
administrative support
management, plans and
adheres to divisional
Confidential
Formulates/contributes in the formulation of vision, mission, strategies

and goals for the area of expertise directorate in alignment with the
municipal vision and mission.
Translates institutional vision and goals into directorate objectives,
facilitates and gains commitment on achievement of directorate goals to
enhance corporate goals
Aligns organizational transformational, change and service delivery goals
and strategies with the directorate and contribute to the development and
review of credible plans including the integrated development plan (IDP)
and service delivery and budget implementation plans (SDBIP).
Technical & Support
Implements a clear strategy and goals for the area of expertises

alignment with the municipal vision and mission.
Translates divisional goals into divisional objectives, facilitates and gains
commitment on goals achievement
Provides a clear sense of purpose and focuses on successful completion

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Accountable for the formation, development and implementation of effective, efficient and responsible institutional administration

..
16
transformation issues for

organizational change and
improvement.
Institutional performance
Management and
Accountability.
and attainment of objectives within the accounting department

Aligns divisional change and service delivery goals with the divisions
strategy so as to contributes to the implementation of the division SDBIP
Promotes and embraces a

culture of performance and
accountability by setting
and maintaining performance
standards and managing
accountability
Directorate/Divisional
Performance Management
and Accountability.
Adheres to the culture of
performance and
accountability, observes and
implements set performance
Standards and accountability.
16
Cooperative Governance.
Builds alliances for Service

Delivery initiatives whilst
working efficiently and
cooperatively with key and
critical stakeholders.
Contributes to the definition of clear and significant performance

improvement approaches linked to accountability methods, guides
directorate implementations
Promotes the importance of excellence across technical engineering
services directorate through corporate identity and ensures that key
performance areas are aligned with KPIs and ultimately the municipal
KPAs.
Challenges fellow S56 managers and directorates professionals to
show tangible professional standards and hold team accountable to
their performance
Demands delivery of what was agreed upon and reviews progress
against clear set expectations, bi-monthly with quarterly performance
reviews and reporting to Municipal Council
Accepts ultimate accountability for the actions of direct reports with
clear and accurate progress reports
Technical & Support Staff
Supports divisional key performance areas and indicators linked to

directorate performance areas
Displays performance excellence across the division and becomes
accountable for personal KPAs.
Participates constructively in performance reviews and be supportive of
management as per municipals PM system
Takes ultimate accountability for ones performance, keeps clear records
and accurate progress reports
Leadership, Management & Professionals

Influences and manages key stakeholders relationships at a strategic
level with an intention to identify and agree on common service delivery
objectives
Uses political judgement to build relationships with others to support longterm municipal objectives.
Guides and advices the Municipality/Council on stakeholder consultations
as envisaged and required by the Municipal Systems Act and the MFMA.
Guides the establishment and maintenance of effective and relevant
external stakeholder relations, e.g., Public-Private Partnerships (PPPs) to
facilitate service delivery objectives within area of responsibility
Pursues and maintains good internal relations with the Mayoral
Committee/Municipal Council by supporting the Municipal Councils
oversight role over administrations day-to-day operational activities of the
municipality.
Applicable specifically to Professional roles that interface with external stakeholders
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Change Leadership
/Management.
Facilitates and implements
change management initiatives
within the area of expertise for
service improvements.
Confidential
Change Leadership (Leadership & Management)

Seeks new opportunities for change and challenges ineffective
established methods by initiating change for organizational
improvement
Designs activities to enable change that is aligned to the municipal
objectives and improvement.
Sponsors change agents and create a network of employees who
support and own the change.
Contributes to and support leadership with the alignment of strategies
and goals that enhance change.
Managing & Supporting Change
Supports and take ownership of change initiatives by sensitizing
employees and managing effects of change on subordinates
Communicates the processes, implications and rationale for change to
all employees and manage reactions and dynamics
Clarifies the potential opportunities and consequences of proposed
change on current practices to ensure buy-in.

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FUNCTIONAL GROUPS
C
COMPETENCE
DESCRIPTION
OMPETENCE
8. FUNCTIONAL COMPETENCES (CLUSTER 3- SERVICE DELIVERY)

8.1 CORPORATE SERVICES
FUNCTIONAL GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
8.1.1 COMMUNICATIONS AND MEDIA

MANAGERS
1. Public Relations
Manages the municipalitys

reputation and corporate
image through effective
management of the public
relations department. Crafts
public relations strategy,
plans and executes public
relations interventions and
liaises with the media to
promote the municipalitys
interests
Develops and oversees implementation of

communication and public relations strategy
Represents the municipality in media press
conferences on high profile cases (e.g., municipal
image denting incidents, municipal achievements,
court litigation, product scandals, etc.)
Appears as the spokesperson for the municipality
in broadcasts and print media situations where
corporate information is needed for public
consumption
Takes care of interactions between the municipality
and the public by setting Imbizos
Works with community

stakeholders of the
municipality to provide critical
information, assists and
supports community
communication and
development
Seeks out and involves community members on

municipal activities that affect community
members directly
Facilitates alignment of community needs and
priorities of the municipality
Ensures smooth interfacing between communities
and the municipality to create common
understanding and co-operation between the two
parties
3. Media Officer
Writes, directs and manages

all outgoing formal
communications from the
municipality to media and
other stakeholders. Ensures
that the public image of the
municipality is enhanced and
the right message is
communicated to the media
and the public
Analyses potential activities in the media and

interprets these for the municipals benefit
Participates in active communiqu formulations so
as to give up-to date data about the municipality to
the media
Assists PR manager in the formulation of annual
reports and provides up-to date and factual inputs
to ensure professional integration of accurate
information for public consumption
Provides PR manager and communications with
inputs on media challenging issues and empowers
him/her with accurate information to be
communicated to the media broadcasts
4. Public Relations
Officer
Assists PR manager in the

management of the
municipalitys reputation and
Represents PR manager as the spokesperson of

the municipality in times of emergencies
Expedites good marketing of municipal products
OFFICERS
2. Community Liaison
Officer
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corporate image. Co-plans
public relations interventions
and liaises with the media on
behalf of the municipality
and services and ensures healthy community

liaison to enhance buy-in and support on projects
Ensures timely advertisements of the good
progress made by municipality on service delivery
projects and growth in general
8.1.2 HUMAN RESOURCES

MANAGERS
1. Compensation and
Benefit
Develops, implements and

administers the
municipality's rewards and
benefit policies. Reviews
and manages best practice
remuneration strategies to
position the municipality as
an employer of choice
Updates compensation, remunerations and incentive

programs to align with LG and municipal
remuneration structures
Monitors the municipalitys salary structure and
benefits, balancing cost controls with the need to
attract and retain staff
Oversees execution of monthly payroll and
coordinates with the finance department to ensure
timely and accuracy remittance for employees every
month
Ensures compliance to compensation guidelines and
evaluates all salary increases according to the
required municipal budget
Ensures that the ER/LR policies are current,
conforms to employment legislations, coherent with
other municipalities practices
Implements and communicates to all line managers
the ER strategy and ensures that employee relations
are achieved and averts risks to the municipality
Leads employee related negotiations with trade
unions on behalf of the municipality with a view to
achieving positive outcomes
Ensures compliance with all health and safety
policies and legislation and takes reasonable care of
all staff at work and others who may be affected by
their acts or omissions
2. Employee Relations
Delivers and maintains a

focused employee relations
strategy that meets the
needs of all municipal
stakeholder groups and
ensures that the Employee
Relations (ER) team
achieves their objectives
and work plans
3. HR GM/Manager
Provides consistent and

proactive support, direction
and advice to other division
managers on HR policies,
procedures, best practice,
employment rewards,
benefits and legislation.
Oversees development, improvement and

implementation of HR, Labour Relations and related
policies
Advises and assists managers in applying sound HR
processes and programs and ensures employment
equity across municipality
Ensures attraction and retention of municipal talent
that enhances competence Directs implementation
of the HR strategy in terms of recruitment and EE
plan to adhere to institutional quotas
Oversees adherence and implementation of all HR
and Labour relations policies to ensure good
governance
4. Training and
Development
Manager
Coordinates municipal
training and development
initiatives, facilitates
alignment of training
Initiates skills audit to determine deficiency in

employee performance and the training programme
Prepares and develops instructional training material
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programmes to skills audit
findings, training needs
analysis and ensures that
its delivery is achieved and
impact evaluated
and aids such as handouts, visual aids and

demonstration models
Assesses training impact on divisional performance,
training gaps and challenges to enhance capacity
development
Conducts training cost- benefit analysis and provide
solutions and relevant interventions
Provides a comprehensive
HR management advisory
and consultancy service to
staff and management on
a range of HR issuses
Gives management advice on HR processes,

systems, procedures and policies consistent with
employee standards, legislations and guidelines
Provides advice and guidance to the HR manager
and all supervisory staff on all disciplinary,
compensation and employment matters and ensures
that the correct disciplinary, procedures are followed
in each case
Conducts orientation sessions for new employees to
explain HR and related policies
Researches, designs,
develop and implements
Human Resources
compensation policies and
procedures. Investigates
and coordinates employee
relations issues, grievances
and practices related to
compensation and salary
Liases with external and internal remuneration

advisors to achieve successful remuneration
agreements
Establishes industry and international benchmarks
per job category and advices HR managers on salary
benchmarks for the municipality
Answers employees benefit questions; orientates
newly eligible employees, and processes enrollment
forms, changes, and loan requests
2. Labour Relations/
Industrial Relations
Officer
Assists in resolving
disputes by advising on
workplace relations policies
and problems. Represents
municipality as well as
employees in negotiations
related to conditions of
employment or any form of
disputes
Assists in the negotiation of the municipality

agreement, to deal with all labour disputes and
grievances at municipal level in accordance with the
municipality procedures
Ensures that the municipality is appropriately
represented in the various labour relations relevant
forums including CCMA, Bargaining Council, Labour
Court etc., so the needs and interests of the
Municipality are protected
Liases with external and internal labour advisors to
for necessary updates on labour relations issues
3. Recruitment and
Selection Officer
Manages recruitment and

selection process of the
municipality within policy
frameworks
Advises directorates and line managers on

recruitment and selection best practices and
develops creative and innovative recruitment
solutions to attract quality staff
Designs application forms, develops online
processes, receives and records job vacancy
information from directorates/divisions such as
details about job description, wages and conditions of
employment
Arranges for advertising of job vacancies, interviews,
assessments of applicants and selection of staff
PROFFESSIONALS
1. HR Consultant
OFFICERS
1. Benefits and Funds/
Salary Administrator/
Officer
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5. Training Officer
ADMINISTRATORS
1.HR Administrators
2.Benefits and funds/

salary administrator
Aligns, implements and

evaluates training and
development programmes
to ensure management and
staff acquire skills and
development required by
the municipality to meet its
objectives
Develops training programmes and forwards to the

training manager for approval and use by different
directorates
Reviews the list of participants, distributes materials
and training, monitors trainees in training and
supports trainers in training
Provides regular feedback to the operations team via
agreed communication channels
Oversees administrative
support and ensures
maintenance and updates
of HR administrative
records such as information
on promotions, employee
leave records, salaries,
superannuating and
taxation, qualifications and
training
Researches,
designs,
develop and implements
Human
Resources
compensation policies and
procedures;
investigates
and coordinates employee
relations issues, grievances
and practices related to
compensation and salary.
Develops and updates HR administration policies

and procedures
Updates administrative information such as record
leave, employment history, salaries, taxation,
qualifications and training records
Supervises on opening of files on newly appointed
workers and checking records for completeness
ASSISSTANT ADMINISTRATORS
Responds to telephone,
HR Helpdesk
internet and email enquiries
Operator
and complaints and
provides support,
information and guidance
on HR aspects to
employees and works in a
call centre
1. HR Assistant
Administrator
Provides administrative
support through
Confidential
Provides specialist remuneration advise so that

employees are remunerated according to acceptable
municipal norms and standards
Establishes industry and international benchmarks
per job category and proposes salary benchmarks for
the municipality
Reviews , aligns and implements salary increase
process and incentives so that increases and
bonuses are effected in accordance with the groups
scheme rules and guidelines
Processes manual time cards and work sheets to
ensure accurate and timely running of union and nonunion payroll
Answers employees benefit questions; orientates
newly eligible employees, and processes enrollment
forms, changes, and loan requests
Investigates different means and ways to improve
help desk services and ensures divisional and
organisational effeciencies and oversees the
distribution of incoming and outgoing mail.
Identifies and analyses opportunities where
innovative ideas can lead to improved HR help desk
service delivery
Greets visitors and warmly welcomes and sometimes
providing some refreshments for them.
Answers basic questions regarding the Municipality
such as hours of operation as well as providing
customers with brief explanation of the services and
products the Municipality offers.
Organizes the calendar of senior team members as
well as organising necessary business travel
arrangement
Supports directly the Administrator for Human
Resources team administrative work
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maintenance and updates
of HR records such as
information on promotions,
employee leave records,
salaries, superannuating
and taxation, qualifications
and training
Assists in data gathering for update of Human

Resource policies and procedures
Assists with updates of administrative information,
e.g., keeps leave record, employment history,
salaries, taxation, qualifications and training records
Opens files on newly appointed workers and
checking records for completeness
Assists with issuing of job application forms,
processes applications for employment and
promotions and advises applicants of results
Answers the telephone and assists callers in
answering their queries and when necessary refer
such queries to the relevant employee within the HR
division
8.1.3 INFORMATION TECHNOLOGY (IT)

MANAGERS
1. IT Manager
IT TECHNICIAN
1. IT Technician
Oversees, administers and

manages Municipal IT
strategy, network security
and its related infrastructure
Provides support and trouble shoots computer

problems
Oversees the municipalitys WAN and LAN systems
Proactively involved in Municipal IT challenges
assessments, identification and preventative measures
implementaiton
Provides general
maintenance of computers,
computer equipment and
resolves identified technical
problems. Undertakes
general tasks which
promotes seamless use of IT
infrastructure/network/
programmes in the
municipality
Makes software available to municipal users by

installing and testing various softwares, e.g., antivirus
software,
Does proper configurations and regular updates in all
PCs and server stations
Provides software and hardware support in the office
through diagnosis and trouble- shooting software/
hardware failures
Maintains wired and wireless networks, desktops and
server computers, computer peripheral equipment,
e.g., printers, projectors, scanners, whiteboards, etc.
8.1.4 LEGAL
MANAGERS
1. Head Legal
Services
Performs activities in
support of municipal
attorneys and risk
management. Has
supervisory
responsibilities over the
divisions legal staff and
legal experts
Coordinates the gathering of information from various

directorates in the preparation of contracts and other
legal documents
Reviews contracts and ensures that necessary
provisions are included
Facilitates drafting of legal documents and service level
agreements (SLAs) on behalf of the municipality
Resolves complaints, interprets and explains policies and
procedures and ensures the appropriate distribution and
releases of confidential or sensitive legal information
Manages litigation cases and guides municipality on
related matters, handles and attends court cases and
settlements on behalf of the municipality
ADVISORS AND PARA-LEGAL ADMINISTRATORS

2. Legal Advisor
Advises on development
Conducts intense research on legislation, licensing and
( Legislations,
of policies and strategies
language matters to empower municipality on up to date
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Licensing and
Languages)
3. Legal Advisor
(General advisory
and Litigation)
4. Para-Legal
Administrator
on legislation, licensing
and languages activities
in support of the Head
Legal of Services.
information
Assists in drafting of by-laws and licensing contracts on
behalf of the municipality
Resolves complaints, interprets and explains policies and
procedures and ensures the appropriate distribution and
release of confidential or sensitive legal information
Develops policies and

strategies on Litigation
matters and provides
overall legal advice in
support of the Head of
Legal Services. Assumes
team leadership on
litigation and related
matters
Provides efficient
paralegal office
assistance support so
that there is a seamless
flow of legal functioning
within the legal divisions
Collects, compiles, and utilizes technical information to

make recommendations to Head of Legal services
Assists in the preparation of formal municipal complaints,
declarations and other basic legal pleadings
Completes specific reports, statutory documentation and
registers, in order to ensure laid down administrative
procedures associated with litigation functionality are
complied with and specific deadlines are adhered to
Updates legal administration information, e.g., records
leave, employment history, salaries, taxation, qualifications
and training records
Performs legal research as backup to legal team so as to
expedite their effeciency
Manages directly legal teams meeting schedules,
ensures professional mangement of teams diaries and
appointments
8.1.5 OCCUPATIONAL HEALTH AND SAFETY

MANAGERS
1.Occupational
Health and Safety
Manager
ADVISORS
2.Occupational
Health and Safety
Advisor
Oversees employment
conditions and ensures
that such conditions are
hygienic, healthy and
safe for all employees.
Ensures that municipal
buildings and sanitation
systems adheres to the
basic standards of
infrastructure and health
requirements
Reviews the effectiveness of health and safety measures

within the municipality, reformulates according to
legislation
Initiates assessments on potential hazards and potential
major incidents
Prompts internal health or safety audits for the
municipality to reduce health risks and safety challenges
Plans programmes on emergency reactions and
responses
Ensures execution of training and empowers directorates
quick reaction team representatives on basic skills, e.g.
first aid, etc.
Implements and
evaluates risk
management policies and
programs, trains
employees in
occupational health and
safety procedures.
Implements and monitors OH&S programmes to minimize

workplace and environmental pollution involving chemical,
radiological, biological and physical hazards
Investigates complaints by any employee relating to health
or safety at work
Inspects and audits workplaces, processes, plant,
chemical and physical hazards for legislative compliance
8.1.6 SKILLS DEVELOPMENT AND PSYCHOMETRICS

PROFESSIONALS
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1.Psychometrist
Administers, scores,
interprets psychometric
assessment tools to
determine job fit or any
employment related
capacity.
Administers and scores psychometric assessments as

defined in municipal competences and benchmarks
Provides written individual reports of all assessed
employees with recommendations
Conducts career development and counseling based on
assessment results and employee career growth
requirements
Provides composite reports on assessments outcomes
and provides recommendations on assessed candidates
2.Skills Development
Facilitator
Analyses skills
requirements within the
municipality and coordinates the execution of
the Personal
Development Plans of
employees.
Facilitates compilation of the Workplace Skills Plan with

all municipal directorates according to guidelines and
requirements
Coordinates planned skills development interventions
based on workplace skills plans
Assists the employer to draft an Annual Training Report
on the implementation of the Workplace Skills Plan
Maintains and updates

municipal skills
development plans,
reports, programmes and
projects. Ensures
implementation and
administration around
learnerships and
internship programmes
and provides necessary
support to the team as
and when required
Conducts information sessions on skills development

related issues and coordinates the accreditation status for
employers as training providers
Ensures that all SETA grants due to the municipality are
claimed as per SETA guidelines
Compiles skills development reports on a monthly basis
and assists with compilation and submission of WSP and
ATR
ADVISORS
Skills Development
Advisor
8.1.7 WELLNESS
MANAGER
Wellness Manager
PROFESSIONAL
HIV/AIDS Counselor
Oversees promotion of physical

and /or mental health and wellbeing of employees e.g.,
Employee fitness programs,
smoking cessation, nutrition,
alcohol and drug dependency
counseling as well as stress
management
Initiates employee assessments to gauge overall

potential health thus draws intervention on
wellness programmes
Drafts
educational
programmes
befitting
municipal assessment data to redress health
challenges of the municipality
Crafts wellness strategies in line with municipal
health profile to redress health challenges
Assists community groups to

improve on health of individuals by
raising awareness of healthy
lifestyles, disability, and other
health-related issues. Provides
information on how to live with HIV
and AIDS and teaches on caring
for those with AIDS as well as
prevent infection
Implements varying ways to assist in health

improvement of patients
Advises the patients regarding the importance
of regular couselling sessions and adherence to
treatment programmes to ensure health
improvement
Identifies and provides opportunities where
effective health ways of living can lead to
improvement
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8.2
DISASTER MANAGEMENT
FUNCTIONAL
GROUPS
COMPETENCE
MANAGER
Head-Disaster
Management Centre
OFFICER
Disaster
Management Officer
COMPETENCE
DESCRIPTION
Establishes and manages

the disaster management
centre in accordance with
the Disaster Management
Act (2002). Oversees and
controls the effective and
efficient execution of
functions within the disaster
management centre.
Initiates assessments for disasters determination

and classification.
Develops disaster management plans to be
executed by the disaster management centre
Advises municipality on the establishment of the
disaster management forum as adherence to the
disaster management act
Prepares and submits annual reports to Council
pertaining to disaster or emergency activities
executed in a year
Analyses impact report pertaining to the disaster
management centres monitoring of preventative
measures and mitigation initiatives
Submits a municipal disaster management report
copy to the National Centre and the Province
disaster management centers for correlation of
episodes and records alignment
Participates and controls the

provision of relief, recovery
and rehabilitation sequences
in order to ensure the local
area are protected against
disaster threats
Establishes thorough communication with on public

safety, disaster control, maintenance, etc., and
scheduling interventions
Updates, maintains and approves recording/ entries
of occurrences in specific disaster management
schedules and registers
Completes requisitions/ procedural forms and
documentations, forwarding for further processing
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8.3
ELECTRICITY
FUNCTIONAL
GROUPS
COMPETENCE
PROFESSIONALS
1. Electrician/
Assistant 33kv
Maintenance
COMPETENCE
DESCRIPTION
Constructs, maintains,
operates, repairs and tests
electrical mains and
apparatus and ancillary
equipment from low
voltage to 33 000 kilo-volts
Conducts breakdowns, constructing, maintaining,

operating, repairing and testing electrical mains and
apparatus using testing devices
Completes maintenance, construction projects, and
Safety Schedules on time
Troubleshoots and repairs electronic components,
electrical systems and electrical equipment; locates
problems, determines courses of action and
coordinates repairs
2. Electrician/
Assistant
Construction
Undertakes, construction,
maintenance, operation,
repairing and testing of
electrical mains and
apparatus and ancillary
equipment

innovative ideas can lead to improved electrical
construction service delivery
Undertakes breakdowns, construction, maintains,
operates, repairs and tests electrical mains and
apparatus using testing devices
Verifies oil and lubrication levels on block line
machines
Completes maintenance, construction projects, and
Safety Schedules on time
3.Electrician/
Assistant HT
Maintenance Faults
Installs, tests, connects,

commissions and modifies
HT electrical equipment,
wiring and control systems
4. Electrician/
Assistant LT
Maintenance

commissions, maintains
and modifies LT electrical
equipment, wiring and
control systems
Guides in breakdowns, constructing, maintaining,

operating, repairing and testing HT electrical mains
and apparatus using testing devices
Provides support to erect traffic signs as required
for traffic control related excavation in roads
Lays, joins and terminates HT cables and erects HT
distribution boards of MV Panel
Guides and provides support to erect LT distribution
boards of MV Panel and to operate winches,
rigging and lifting equipment associated with LT
cables / lines
Operates the vehicle mounted crane when required
and installs lattice structure for cable sealing ends
Troubleshoots and repairs electronic components,
electrical systems and electrical equipment; locates
problems, determines courses of action and
coordinates repairs
5. Electrician/
Assistant LT Service
Connections

commissions, maintains
and modifies electrical
equipment, wiring and
control systems
Assists in conducting of conversion of LT wire lines

and the drawing of wire lines under existing LT lines
Erects LT distribution boards of MV Panel and
operates winches, rigging and lifting equipment
associated with LT cables / lines
Dismantles, shifts, re-erects LT poles and reerection of single phase overhead lines, three phase
overhead lines and 11kV overhead lines
6. Electrician/
Installs and maintains rural
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Assistant Rural
Street Lights
street lights and other

relevant or related
electrical systems
innovative ideas can lead to improved rural

streetlights service delivery
Installs rural street lights according to prescribed
methods and procedures
Locates problems and performs the necessary
actions to repair the street lights
7. Electrician/
Assistant Traffic
Lights
Installs and maintains

traffic lights and other
relevant or related
electrical systems.
Reads blueprints and diagrams which show

locations of circuitry, panel boards, and equipment
necessary to distribute power throughout the
construction structure
Uses hand tools such as conduit benders,
screwdrivers, pliers, knives, hacksaws, and wire
strippers, as well as power tools such as drills and
saws to install and set up wiring and systems and
connects the wires to circuit breakers, transformers,
outlets, or other traffic lights maintenance systems
Uses testing equipment, such as ohmmeters,
voltmeters, and oscilloscopes, to check the circuits
for proper connections, ensuring electrical
compatibility and safety of components
8. Fitter Mechanical
Repairs different kinds of

gasoline and dieselpowered equipment,
machines or vehicles such
as cars, trucks or
bulldozers and may do
welding and fabrication of
equipment
Welds and performs fabrication of equipment to

improve the equipment or vehicles
Uses electric, gas, or other welding equipment to
tack-weld and weld components and assemblies in
flat, vertical, or overhead positions
Inspects and checks vehicles for defects and does
the necessary measurements and plans the repair
procedure
9. Fitter Welder
Fits, assembles and welds

metal parts and subassemblies to fabricate
production machines and
other equipment
Installs or repairs equipment, such as lead pipes,

valves, floors, and tank linings
Determines required equipment and welding
method, applying knowledge of metallurgy,
geometry, and welding techniques
Inspects grooves, angles, or gap allowances, using
micrometer, caliper, and precision measuring
instruments
8.4
EMERGENCY SERVICES
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FUCTIONAL GROUPS
COMPETENCE
MANAGERS
Protection Services
Manager
COMPETENCE
DESCRIPTION
Coordinates activation of the

emergency operations center
Coordinates contingencies and Incident Reporting.

Coordinates crisis line responses to the director
Assists with geographical leads with contingency
planning
Supervises and composes contingency plans of
the geographical area
PROFESSIONALS/ OFFICERS
1.
Fire
Participates in the operational
Fighter Officer
response division of the fire
and rescue services, provides
highly technical staff
assistance
2. Learner Fire Fighter
Handles a fire safely, puts out

the flames with as minimal
damages as possible to the
infrastructure and no personal
harm, responds to emergency
medical incidents
3. Senior Fire Fighter
Responds to emergency calls

and planned events to protect
life, property and the
environment. Drives,
operates, and maintains fire
apparatus and equipment
ADMINISTRATORS
VIP Protection Driver
8.5
Provides chauffeur services

to dignitaries through the
application of laid down safety
guidelines and procedures
Conducts comprehensive fire prevention

inspections of all building classifications and
occupancy types
Reports all findings and makes recommendations
to improve building and occupancy fire safety
Conducts fire evacuation drills in accordance with
the fire code as deemed necessary
Rescues and attends to emergency medical and
other related services
Makes an area safer by minimizing the risks,
including the social and economic costs, caused
by fire and other hazards
Performs various duties under emergency
conditions frequently involving considerable
hazard
Responds to and assists at a wide variety of calls
for service including but not limited to fires, rescue
situations, hazardous materials incidents
Conducts life safety inspections of commercial,
residential, public assemblies and governmental
buildings to ensure compliance with applicable life
safety regulations
Makes recommendations regarding correction of
hazards
Develops quick access plans for commercial
occupancies, inspects and performs flow tests of
fire hydrants
Drives responsibly VIP Guests as per municipal
procedures
Collects and delivers mail or documents when
required
Responsible for day-to-day maintainance of the
assigned VIP vehicle
Logs official trips, daily mileage, gas comsumption
etc
Ensures that all the steps are met in compliance
with rules and regulations in cases of involvement
in accident
ENVIRONMENT
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FUCTIONAL GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
Managers
1. Marine
Certification and
Surveillance
Manager
Facilitates and manages

surveys in marine
vessels according to the
SA and relevant
international safety
standards to determine
sea-worthiness
2. Pollution Control
Manager
Provides engineering
and management
support in operating and
maintaining a cost
effective pollution control
support system
3. Pollution and
Wastewater
Manager
Identifies, solves and

alleviates environmental
issues pertaining to
pollution (air, water, etc.)
and waste treatment in
compliance with
environmental legislation
4. Wastewater
Network Manager
Manages the waste

water network processes
and ensures that waste
water systems are at all
times operational
Confidential
Directs and coordinates activities of workers engaged in

repairing, painting, and otherwise restoring vessels to
seaworthy condition
Confers with the municipality or crew of vessel to obtain
maintenance history and details concerning condition of
craft
Examines and approves design plans of hulls and
equipment such as main propulsion engines, auxiliary
boilers and turbines, electrical power generating plant,
refrigeration and air-conditioning plant and pumping
systems
Supervises and approves in the inspection of repairs and
maintenance work to be done and performs tests on
vessels and equipment, using gauges and other standard
testing devices
Investigates complaints of fly-tipping and duty of care
issues in respect of the inappropriate disposal of
commercial waste
Ensures recycling to help control land pollution of items
such as aluminum cans, paper, glass bottles, and objects
made of plastic to make new products
Incorporates the prevention and control of environmental
noise pollution
into environmental protection plans
Gives guidance to officers on removal of dirty materials
from water by allowing the water to sit quietly for a period
of time, thereby allowing the pollutants to settle out, or by
passing the water through a filter
Provides strategic policy advice to management on
important emerging environmental issues and their
potential implications for the municipality communities
Designs and coordinates pollution and waste
management programmes and activities in consultation
with all relevant stakeholders to meet the needs of
communities, stakeholders and the municipality
Ensures pollution and waste management directorate is
resourceful in addressing communities needs
Determines appropriate treatment methods for all levels
of waste in accordance with all regulatory requirements
Inspects wastewater treatment facilities at sites, such as
mobile home parks, sewage treatment plants, and other
sources of pollution
Inspects lagoons and areas where effluent enters state
waters for such as obvious discoloration of water, sludge
and informs stakeholders when unacceptable or
questionable conditions are present and recommends
corrective action
Leads and manages the front-line team involved in
maintenance and repairs of the wastewater network
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assets including in-house and external contract resources
Facilitates safe and efficient operations of the sewerage
network, ensures that all operational activities are
undertaken in an environmental-friendly and responsible
manner
Professionals
1. Biodiversity
Researcher
Studies and
consolidates the impact
that living organisms
have on the ecosystem
and how it affects their
habitation
2.Environmental
Practices Inspector
Analyzes work
environments and
designs programs that
prevents and eliminates
injury and diseases
caused by chemicals,
biological agents and
physical and ergonomic
factors
Maintains balance
between the necessities
of the natural
environment and the
resources required by
the industries and
companies. Strives to
control the air, land and
water pollutions,
performs research to
identify environmental
pollutants
Studies the anatomy,
physiology,
characteristics, behavior
and environments of all
forms of life living in the
sea to ascertain impact
on human life and
potential threats
3. Environmental
Scientist
4. Marine Biologist
5. Marine Engineer
Designs, constructs and

maintains ships, boats
and other water vessels
and equipment
Confidential
Studies aquatic life forms like fish, plants, etc and deals
with the impact it has on the environment that we live in
Investigates the impact of humans and global warming on
the forest soil and climate and carries out studies that will
help in implementing conservation projects
Applies sampling strategies and employs a range of
habitat survey techniques, such as Geographic
Information Systems (GIS), Global Positioning Systems
(GPS), aerial photography, records and maps
Conducts research on hazardous waste management
projects in order to determine the magnitude of problems,
and treatment or disposal alternatives and costs
Informs health professionals, property owners, and the
public about harmful properties and related problems of
water pollution and contaminated wastewater
Inspects waste pre-treatment, treatment, and disposal
facilities and systems for conformance to local or state
regulations
Performs laboratory tests on samples collected, analyzes
the content of contaminated wastewater
Analyzes the impact of temperature, pollutants, rain, and
the population on the environment
Attends public hearings or courts regarding the hearings
related to environmental protection
Works with the legislative members to pass certain laws
that can immediately bring some positive effect in
protecting the environment
Researches under water without having to disturb the

natural environment and makes estimates of the
population of different living organisms in the ocean to
maintain the ecosystem
Develops and conducts modelling to predict the
environmental effects of, for example air emissions over
the lifespan of different organisms living under water
Experiments analytically with ways to administer drugs to
diseased populations
Inspects marine equipment and machinery in order to
draw up work requests and job specifications
Investigates and observes tests on machinery and
equipment for compliance with standards
Maintains and coordinates repairs of marine machinery
and equipment for installation on vessels
Operates plant and equipment and performing routine
maintenance on ship's systems including mechanical,
electrical, hydraulic, pneumatic, steam generating, and
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6. Meteorologist
OFFICERS
1. Conservation
Officer
Analyses and studies

various weather
conditions and makes
short- and long-range
forecasts concerning
weather and climate
patterns
fire prevention and controls systems

Studies the formation of destructive natural forces, e.g.,
storms and heat waves, predicts natural disasters
occurrences and informs the public timeously
Records atmospheric conditions with the help of satellite
images and updates weather conditions
Safeguards air travelers by warning against any potential
threats that may occur due to adverse weather changes
Measures factors such as air pressure, temperature and
humidity at various atmospheric levels
Analyses and presents information to customers in the
form of weather briefings
Implements programmes
and regulations for the
protection of wildlife,
national parks and
recreations areas
Issues citations and detains or arrests people involved

with criminal activities and ensures that hunters and
trappers holds the proper permits and licenses for
such activities
Patrols areas to prevent illegal killing of game, deals
with poachers and prevents pollution of waterways
Educates local schools and the community at large
about wildlife conservation, regulations and safety
Issues warnings, makes arrests, gathers evidence,
and testifies in court in order to enforce laws, rules,
and regulations, as well as assists in the prosecution
of offenders
Observes and checks activities, licenses, permits and
catches of commercial fishermen, processors,
wholesale and retail seafood dealers including
Stops trucks and vehicles engaged in interstate and
intrastate commerce in order to enforce the law
Operates a patrol boat along the coast, investigates
boating accidents, and conducts search and rescue
operations for drowning victims, missing persons, and
lost boats
2. Marine Safety
Officer
Inspects all parts of a

vessel for safety regulations
compliance and avoidance
of environmental hazards
3. Radioactive Waste
Material Treatment
Operator
Monitors treatment of
waste material through the
application of operating
procedures in respect of
machinery, plant and
ancillary equipment
Monitors day-to-day duties including interpreting,

reading, and adjusting gauges and meters, as well as
controlling chemical-releasing mechanisms
Pre-treats sludge and other wet waste material
chemically to reduce moisture before disposal
Extracts chemicals from dump sites and transfers
them to disposal centers, and may have to pump or
dig out buried waste
4. Waste
Minimization
officer
Drives waste minimization,

refuse and recycling
through working with
partners, community
organizations and schools
to ensure effective
management of waste
Inspects waste disposal sites and recycling facilities

Establishes buy-back centres to which people take
their recyclable materials such as paper, tin, plastic
and glass
Embarks on numerous clean up campaigns, aimed at
establishing ownership of the environment amongst all
people residing in the municipality
5. Water Quality
Officer
Monitors water quality to

maintain health standards
and optimal living
Assists in conducting research related to water quality

and setting up field surveys
Participates on laboratory testing activities to assist
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TECHNICIANS
1. Air Pollution
Analyst
2. Air Quality
Technician
8.6
conditions
with samples deductions on chemical or

microbiological issues
Visits sites of concern, for example, potential sources
of pollution or contamination, and sources of
complaints about drinking water quality and prepares
preliminary report
Checks customers' premises and the construction of
drains in terms of any defaults and report for
corrections
Performs laboratory and

field tests to monitor the
environment and
investigate sources of
pollution, including those
that affect health
Responds to and investigates hazardous conditions or

spills, or outbreaks of disease or food poisoning,
collects samples for analysis
Collects samples of gases soils, water, industrial
waste water or asbestos products to conduct tests on
pollutant levels and identify sources of pollution
Determines the amounts and kinds of chemicals to
use in destroying harmful organisms or removing
impurities from purification systems
Monitors, assesses, and

reports air quality in
environmental emergency
situations such as fires or
chemical spills for proactive
management and control
Collects air samples that will be used to determine if

the ambient air in the nearby is still safe for residents
to breathe
Sets up equipment to monitor and collect pollutants
from sites such as smoke stacks, manufacturing plants
or mechanical equipment
Estimates or predicts the downwind concentration of
air pollutants or toxins emitted from sources such as
industrial plants, vehicular traffic or accidental
chemical releases
FINANCE
FUCTIONAL
GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
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MANAGERS
1. Budget and
Treasury Manager
Prepares and validates

financial budget plans
from unit level to a
consolidated corporate
level
Performs Budget analysis, forecasting and compares

actual budget to the forecasted budget
Performs analysis of expenditures in relation to the
budgeted figures
Variance analysis to ensure that every departments
expenses are on budget
Performs budget forecasting to help determine the
course of a municipality over a period of time that
extends into future business periods
2. Creditors Control
Manager
Accounts for the entire

credit granting
processes, including the
consistent application of
a credit policy, periodic
credit reviews for the
municipality
Monitors and controls the performance of all loans, and

overdrafts
Compiles, disseminates and monitors implementation of
lending policies, procedures and central bank
regulations
Crosschecks and confirms accuracy of all date, facts
and figures to be presented
Monitors and evaluates active accounts to reduce or
prevent bad debt losses
Controls the costs to operate the credit and collection
functions
3. Expenditure
Manager
Provides advice,
support, technical and
professional bookkeeping and financial
reporting within the
municipality. Ensures
that the payments of
sums owed by the
municipality are made in
an efficient, effective and
timely manner
Maximizes overall
revenue through
development and
implementation of
effective inventory and
pricing strategies based
on demand and
competitor analysis
Monitors Financial Cost Controls and effective

management of expenditure of the municipality.
Controls costs through skillful application of available
funds and a high standard of resource allocation and
utilization
Manages finance transparently to achieve maximum
benefits, deliver value for money, and avoid
unmanageable risks
Prepares own budget in line with the strategic objectives
of the municipality and develops corrective measures
Does accounts payables

and receivables and
balances the general
Follows up on outstanding debts from customers and

meeting collection targets in order to maintain positive
cash flow
4. Revenue Manager
Analyzes financial and business operations data to

estimate future revenues, which provides guidance for
municipal decisions
Prepares financial reports to brief management on the
municipalities earnings and market share
Creates and inclucates measurable/ quantifiable service
excellence within revenue management organisational
culture
Accounts and responsible for timely and quality
services within revenue management division
PROFESSIONALS
1. Debt Collection
Accountant
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ledgers of the
municipality
Allocates receipts to invoices and credit notes so that

customer balances show the correct debt due to ensure
that debtor information is accurate
Provides support in managing the debtors book and
ensures that the debt status is up to date and accurate
on data editor
Manages correspondence from customers to ensure
that service levels are maintained within a reasonable
turnaround time
2. Expenditure
Accountant
Prepares the monthly

and annual financial
reports in order to
maintain records related
to the financial activities
of the municipality
Manages the expenditure and payroll unit within the

financial accounting team
Ensures the timely payment and correct recording of all
non-grant expenditure, including oversight of payroll
Ensures that payments to suppliers and staff are
processed in accordance with agreed procedures
Ensures that financial information relating to staff
salaries, loans etc. is recorded in ledgers on a timely
and accurate basis
Reviews and authorizes all bank and general ledger
reconciliations
3.Financial Control
Accountant
Reconciles major
operating accounts daily
as well as resolves
differences and
maintains full accrual
accounting as per GAAP
Maintains,summarizes and reconciles financial reports

Performs audit automated financial systems to ensure
correct data which represents corporate financial health
Ensures that there is fiscal responsibility within
municipal operations
Works on special projects, if requested; assists with
annual audit preparation
4. Property Valuation
Accountant
Prepares property
portfolios, sets up
escrow accounts,
prepares financial
statements, draws up
budgets, and maintains
records of assets
Reviews and approves tenant credit memos, nonrecurring tenant billings and questionable cash receipts
for entry
5.Revenue
Accountant
Assists financial analysts

in updating revenue
tracking sheets,
reconciles between bank
and company accounts
Prepares security deposit refund invoices tenant

account analysis and reconciliations
Reviews accounts receivable aging for delinquencies,
cash applications and prepaid rent application
Calculates and entering monthly contract item accruals
such as janitorial, security and utility expenses to match
expenses to period incurred
Reconciles daily between municipal accounts and the
bank accounts including debits and credits in both
accounts
Reconciles of the daily and monthly revenue intake
Responsible for payables and receivables as well as
inter company reporting
Computes taxes which are owed by the company and
prepares tax returns
OFFICERS
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1. Acquisitions Officer
Plans and organizes

acquisition activities,
establishes internal
controls to manage
acquisition programs and
support functions
Develops, reviews, coordinates, and executes

acquisition plans to support daily operations
Supervises and administers all aspects of acquisition
programs
Manages cost, schedules, performance, and
supportability of acquisition
programs
Advises managers and staff on status and progress
of acquisition programs
Coordinates with managers, staff, and units to
develop and execute acquisition program plans and
schedules
2. Budget Officer
Assists in compilation of
divisional budgets,
quarterly and annual
financial statements
Ensures correct tools and techniques for planning,

budgeting and reporting are used
Manages concepts such as; value for money,
sustainability
Assists management on ensuring budgets templates
are correctly formatted in compliance with budget
submission guidelines and statutory requirements
Ensures quarterly and annual financial statements
are submitted timeously and in accordance with
applicable standards and legislative requirements
3. Buyer
Compiles information and

records to prepare
purchase orders for
procurement of material
requisitions
Oversees the retail programming of both store and

online sales
Prepares sales goals and reports
Meets with vendors' representatives and negotiates
purchases
Analyzes sales and reports to management
Assists in the development and implementation of
custom- and private-label merchandise
Assists in the development of advertisement,
marketing and promotional initiatives
4.Expenditure Officer
Ensures proper tracking

and management of all
company expenditure,
ensures strict adherence
to all company policies
and procedures relating to
expenditure
Supervises revenue cashiers and ensures quality

and accurate work is produced
Disburses cash to expenditure cashiers ensures
expenditures are reconciled
Approves petty cash and ensures accounting on its
expenditure
Provides financial advice and information to
subordinates and other divisions when necessary
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5. Payroll Officer
Inputs and validates all

payroll information to the
on-line payroll system,
ensures that salaries are
successfully processed
within strict deadlines
Inputs and validates all payroll information to the online payroll system
Ensures that salaries are successfully processed
within strict deadlines
Inputs sickness absence data and validation of
related calculations
Ensures payments made comply with the various
National and Local pay arrangements
Ensures all appropriate statutory and non-statutory
deductions are applied to both manual and
computerized payments
Assists with dispatch of pay slips and enclosures
Ensures invoices are

properly authorized in
accordance with levels of
authority and are
appropriately allocated to
correct supplier and
general ledger accounts
on a daily basis
Performs clerical
accounting and financial
office support duties in
support of assigned
accounting system
Processes invoices accurately in accounts payable

and post batches daily manages payment of invoices
Sends remittance advices to supplier after completion
of the payment run
Files invoices after payment run
Prepares monthly reconciliations of creditors
accounts statements
3. Fixed Asset
Administrator
Ensures that cash

records of the company
assets, including fixed
assets are kept in order,
accurate and report to
management as required
Provides optimal control over assets to ensure that

assets are properly secured
Tags and scans all assets details into the system, for
easier tracking of the company assets and performs
the annual physical verification of assets
Compiles and maintains a fixed asset register of all
the company assets
4.Insurance
Administrator
Administers commercial
and self-insured
programs for employee
benefits, including health,
dental, life, vision and
disability insurance,
workers compensation
insurance
Assesses the insurance coverage, altering contract

terms or procuring new benefit
Processes all insurance claims, such as workers'
compensation and liability
Retains claims records, drafting and presenting
related reports to management as required
Monitors reserves for workers compensation claims
as well as recommending payment or denial of
benefits
ADMINISTRATORS
1.Creditors
Administrator
2. Debtors
Administrator
Confidential
Verifies the work of assigned employees for accuracy

Prepares financial, accounting, and statistical
statements, analyses, documents, and reports
Assists other accounting staff and departmental
management in the preparation of reports; gathers
and organizes data
Responsible clerical accounting and financial office
support duties in support of assigned accounting
system

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5. Rates & Taxes Junior
Accountant
Performs clerical duties,

assists customers at
counter and on
telephone in response to
tax inquiries
Contacts customers on account information

regarding rates and taxes
Performs bookkeeping work, including posting data or
keeping other records concerning costs of goods or
services
Tracks accumulated hours and amounts charged to
customers to calculate fees for professional services,
such as legal or accounting services
Reviews compiled data on operating costs and
revenues to set rates
6. Reconciliation
Administrator
Obtains Information and

data, processes
information which assists
administrative activities
and provides information
to supervisors
7. Register
Administrator
Maintains the
municipalities central
filing system, maintains
supporting index systems
8. Revenue Junior
Accountant
Assists in preparation of
various tax returns,
prepares various
personal property tax
returns
Ensures day-to-day administrative tasks such as

maintaining information files and processing
paperwork is maintained
Updates and uses relevant knowledge in keeping upto-date technically
Reconciles accounts on a daily, monthly and annual
basis
Reviews tender contracts and updates checklist
template in the system
Co-ordinates feedback session with Commercial
Manager regarding key legal contract ramifications &
issues concerning the company
Prepares correspondence requesting client to provide
amendments to the original contract
Liaises with clients in order to obtain agreement and
contract sign off
Assists in annual tax preparations and monthly fee
reports, coordinates compliance and liaise with tax
authorities
ASSISTANT ADMINISTRATORS
1.Budget and Treasury
Assists in the preparation
Assistant Administrator of budgets based on
previous budget figures
or estimated revenue
and expense
2.Cashier
Adheres to all customer

services areas as well as
assists with other
cashiers and registers
Researches for accountant and works on detailed

spreadsheet calculations, reconciliations including
schedule of book/tax differences
Keeps track of tax log, updates new and terminating
entities
Performs under g supervision technical duties related
to and assists in budget preparation
Compiles and analyzes accounting records and other
data to determine the financial resources required to
implement a program
Examines budget estimates for completeness
Consults with managers to ensure that budget
adjustments are made in accordance with program
changes
Enters purchases into cash register to calculate total
purchase price
Accepts cash, checks, or bankcards for payment;
completes checks and bankcard transactions
according to established procedure
Counts money, gives change and issues receipt for
Confidential

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funds received
3.Credit Control
Assistant
Administrator
Checks customers credit

ratings with banks,
decides whether or not to
offer the credit
Maintains sufficient amounts of change in cash

drawer.
Collects debt and reconciles accounts
Prepares and distributes month end statements
Follows up and resolves account queries
Conducts credit applications and reference check
Manages credit limit management
4.Debtors Assistant
Administrator
Conducts full debtors

function, responsible for
accounts, conducts
telephonic collections
Gives feedback to management as required

Reports and manages the overdue accounts
Reconciles and reports gains and losses
Completes debtors reconciliations
Reconciles the clearing accounts
Compiles weekly reports for Debtors Supervisor
including cash summaries

Sends out monthly statements, invoices and ageing
4. Expenditure
Assistant Administrator
5. Payroll Assistant
Administrator
Controls the accounting

of municipality monies,
ensures proper
administration and
utilization of petty cash
Processes enrollments,
terminations, changes,
payroll deductions and
tax calculations for pay
slips
reports to clients
Approves sundry payments and registers for financial
control office
Checks claims for motor finance scheme for senior
employees
Calculates and reconciles monthly subsidy claims
Inputs the payment of staff salaries through the
computerized payroll system
Administers the Statutory Sick Pay (SSP), Statutory
Maternity Pay and Statutory Paternity Pay (SPP)
schemes
Assists in the administration of the company pension
scheme
Records sickness and other absences
Calculates and prepares manual paychecks
Processes new employee paperwork
Assists in Payroll data entry and processing as
needed
Confidential

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6. Rates and Taxes
Assistant Accountant
Provides advice and

guidance on tax
payments, researches
and prepares work
papers for various books
to tax differences
Completes required tax reporting in a timely manner

Updates the company sales tax database as tax rates
change
Coordinates audits by various taxation authorities
Negotiates with tax authorities over tax payment
issues
7. Toll Gate Cashier
Receives and disburse

money on the roads at
toll gates and issues
receipts or change due to
the customers
Advises management regarding the tax impact of

corporate strategies
Maintains files and records
Changes entries made on the register
Performs particular clerical work regarding cash and
financial transactions
Handles, deposits and records money
Carries out routine and repetitious work accurately
8.7
INFORMATION AND KNOWLEDGE MANAGEMENT
FUCTIONAL
GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
MANAGER
Information and
Knowledge
management
Manager
Designs, develops,
releases and maintains
knowledge systems,
applications and
services for all municipal
functions and ensures
that employees have
access to vital municipal
information and
knowledge
Digs deeper and performs systematic research to

gather value-adding information.
Provides expertise and advise on data structures
and databases that ensures correct and quality
production of reports/ management information
resource allocations
Implements control procedures into the delivery
of KM, Management Information, and the
production of reports and data used to make all
necessary key strategic decisions
Formulates and considers alternative hypotheses
and explanations, appropriately weighing risks
associated with alternative interventions on
information and knowledge management strategy
PROFESSIONAL
Confidential

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Librarian
Acquires, organizes,
promotes and
disseminates a wide
range of literature and
knowledge resources to
meet the diverse needs
of the community.
Supports independent
learning and provides a
wide range of
information on business,
the community, careers,
learning and recreation
Develops resources access and sharing strategies

from printed to electronic and digital resources in
concert with the municipalitys mission
Analyzes the needs of the library users carefully
and seeks to develop cooperative acquisition
plans to meet these needs..
Maintains an integrated online public access
catalog (OPAC) with both internal and external
resources as well as printed and other formats of
knowledge and performs a system for the
reviewing and updating of these resources
Directs and train library staff in duties such as
receiving, shelving, researching, cataloging, and
equipment use and explains use of library
facilities, resources, equipment, and services, and
provide information about library policies
8.8 INTERNAL AUDIT, RISK MANAGEMENT AND SUPPLY CHAIN

FUCTIONAL GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
PROFESSIONALS
1.Internal Auditor
Manages and executes

the internal audit activity,
coordinates specific
processes to support the
implementation and
execution of the audit plan
Confidential
Conducts regular and ad hoc of financial controls

and management systems for corporate policy and
legal compliance
Conducts annual reviews of fiscal and investment
management policies and procedures and
recommends corrective action if needed
Conducts audit automated inventory management
systems to ensure correct matching of physical
enventorty with system database content and
provides recommendations for corrections, if any
Performs audit automated financial systems to
ensure correct data which represents corporate
financial health
Schedules regular meetings with management to
communicate audit findings and explore suitable
solutions to any data error, unaccountable
transactions, faulty or inefficient
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2. Risk Management
Specialist
Conducts statistical
Plans and conducts risk analysis and contributes
analyses to quantify risk
to development of risk management systems
using statistical analysis
Produces reports or presentations that outline
software or econometric
findings, explains risk positions and recommends
models. Identifies key risks
changes
and mitigates factors of
Analyzes new legislation to determine impact on
potential investments
risk exposure
Develops and implements risk-assessment models
or methodologies
Devises systems and processes to monitor validity
of risk modeling outputs
Develops contingency plans to deal with
emergencies
Identifies and analyze areas of potential risk to the
assets, earning capacity, or success of the
municipality
3.Supply Chain
Accountant
Ensures accurate and

timely in-house production
in accordance with
statutory regulations
Ensures cost information is accurate as well as

relevant to supply chain
Develops and maintains quality costing methods
Manages and validates purchasing and accounts
payable data are separately maintained
Manages controls related to supply chain which
covers vendor bids selection, contracting and
purchasing
Controls purchasing, requisitions and validates
integrity of replenishment cycle
Controls inventory and store, ensures accounts
are payable according to schedule
OFFICERS
Supply Chain Officer
Analyses all controls

related to supply chain
which covers vendor
bids selection,
contracting and
purchasing
Confidential
Recommends improvements for control in vendor

bidding selection
Validates that purchasing and accounts payable data
are separately maintained
Assesses feasibility of stockless purchasing
capabilities
Evaluates requisition process for efficiency, accuracy
and thoroughness
Assesses the adequacy of measures in place to
safe guard all inventory systems
Evaluates the standardization of products and supply
utilization

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Confidential

Page 53 of 75

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8.9. HEALTH
FUCTIONAL GROUPS
COMPETENCE
MANAGER
Nursing Services
Manager
PROFESSIONALS
1. Chief
Environmental
Health Practitioner
2.Chief Professional
Nurse
3. Enrolled Nurse
COMPETENCE
DESCRIPTION
Manages the nursing

personnel under the position
authority, to ensure quality
health care is rendered to
the community
Manages staff issues i.e. absenteeism, leave,

attendance registers etc
Ensures all staff abide by the code of conduct of
their profession
Supervises the clinics according to the
supervisory tool and reports back all findings to
the clinics and to management with
recommendations
Ensures that orders are according to the
expected monthly report needs with not excess
stock and that there is no expiry of drugs and
controls drug ordering and expenditure
Manages implementation,
monitoring, evaluation and
reporting sequences of
outcomes associated with
plans and programmes
designed to accomplish key
service delivery objectives
and statutory requirements
related to environmental
health. Ensures provision of
a clean and healthy
environment, conducive to
and supporting a better
quality of life in the local
community
Performs professional and
administrative work in
planning and directing the
Primary Health Nursing
Programs and ensures the
provision of a clean and
healthy environment
conducive to and supporting
a better quality of life in the
local community
Applies health and safety related skills and

knowledge to all work practices to prevent or
minimise the adverse effects of Hazards
Evaluates the adequacy of collection and
disposal processes with a view to providing
guidelines/ briefing personnel on appropriate
measures necessary to sustain service delivery
criterions with regards to waste management
Assesses and reports on the impact of waste
management awareness programmes and
addresses comments and opinions from
community structures and the public with regards
to service delivery capabilities and performance
Applies procedural nursing

sequences with regards to
the treatment of
communicable and control of
Confidential
Communicates and determines the status of the

patient and/ or referring to historical records to
evaluate and establish treatment/ medication
requirement
Analyzes symptoms and conducts specific
examinations and tests, Interpreting test results
and providing the client with an explanation on
treatment sequence.
Prescribes the necessary medication/ drugs to
required dosages to control infections/ illnesses
and/ or communicating with Medical Practitioners
and institutions with regards to referrals or
guidance on the appropriateness of treatment
approach
Assists patients at the Clinic and accessing case
files and records and/ or referring emergency
situation to professional personnel and executing
specific pre-treatment requirements in
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infectious diseases and
participates in community
focused awareness
initiatives, providing support
with information distribution
accordance with instructions.

Conducts and completes preliminary test
sampling and observations (blood pressure, urine
samples, weight check, etc.) using specific
apparatus/ equipment and inserting information
on patient history/ record cards
Supports professional personnel during
immunization campaigns, coordinating the
preliminary administrative requirements
4. Enrolled Nursing
Assistant
Assists registered nurse in

the provision of quality
health care to ensure
professional service delivery
to the community and public
Assists registered nurse, taking vital signs, Blood

pressure, Pulse, Temperature etc.
Dresses patients, utilizing patient cards, Forceps,
Gauze & swabs, Dressing book, and to ensure
that patients wounds heal
Completes all admission, discharges and
statistical documentation correctly
Participates in the checking of ward equipment
and reports any dysfunctional equipment
immediately
5. Environmental
Health Practitioner
Co-ordinates the application

of procedures of
investigation, inspection,
monitoring, evaluation,
reporting and enforcing
compliance to
environmental health
6. HIV Coordinator
Co-ordinates all HIV/AIDS

and communicable diseases
strategies in line with
provincial and national
standards and implements
provincial PHC policies and
protocols in all services in
the municipality
Visits specific premises, observes and records

outcomes of the production, distribution and
consumption areas and the storage, handling and
processing sequence.
Assesses and analyses the adequacy of
structural design to accommodate specific
business operations with due consideration given
to ventilation, lighting, emission and waste
extraction systems
Communicates with the community and
businesses during formal awareness initiatives
and making available information and advice on
acceptable practices and procedures
Develops action plans community projects around
HIV/AIDS and incorporates Home Base Care
Understands the national and provincial targets,
states own targets to reach the national and
provincial targets and works closely with HID
department
Ensures that all health program meetings are
attended and that all HIV/AIDS policies available
to all relevant staff
8.10 HOUSING
FUCTIONAL GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
Confidential

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MANAGERS
Housing Provision
Project Manager
PROFESSIONALS
1.Civil Technician
Provides all categories of

housing and assures
continuous, affordable
and adequate supply of
housing that is within a
different competence,
acceptable quality
Spatial Planning:
Analyzes and evaluates the economic, social, historic
and environmental factors that shape and influence
planning responses
Prepares urban/city/rural designs, advises on input to
the LG plans and local development frameworks
Land use Management: Implements systems, criteria
and decision making structures for processing
applications
Project Management: Applies methodology and
enforces housing project standards
Prepares for engagement reviews and quality
assurance procedures
Plans and accomplishes

complete conventional
projects, serves as an
expert in a narrow aspect
of a civil engineering field
Surveying: Facilitates surveys to determine variable

dimensional designs that fit the environment
Prepares scheme designs with costing, programmes
for completion of projects and specification of works
Performs site/elevation analysis and reviews
construction documents and blueprints
Develops accurate cost estimates and budgets,
estimating the amount and type of material required
to deliver finished product according to contract
Prepares cost analysis reports and other key staff,
and communicating regularly with project
manager(s), vendors, suppliers, and other third
parties
Advises on the administration and use of land and
property
Analyses land and property investment proposals
Provides analytical and technical interpretation
services and inputs to the regular updating of property
reports
Provides a consultancy service for land and property
financing
Develops and implements sales and leasing
proposals for commercial land and property
Updates the monthly, quarterly and annual property
data as well as relevant economic data
Prepares a monthly reconciliation with supporting
schedules of the asset registers to the relevant
accounting records, and resolve uncleared items
Plans and executes the asset verification, investigate and report o
make necessary recommendations to resolve discrepancies, and
asset register
Implements the strategic and annual asset management plans a
the municipal strategy and budget, and in consultation with publi
where applicable
2. Land Economist
Provides advice on the

administration and use of
land and property
3.Process Planner
Implements inclusionary
housing regulations,
provides technical
assistance to
developers, community
Confidential
Translates the vision for the city/rural/urban into

appropriate land use and spatial plans
Analyses and evaluates the impacts of planning
proposals on the city/rural/urban and on municipal
services plans
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and municipal staff in the
areas of affordable
housing development
4.Town Planner
Monitors spatial
planning, land use and
builds capacity at
municipalities to render
effective town planning
services
Informs intergovernmental (Provincial and National)

planning initiatives (Provincial Growth and
Development Strategies).
Deals with high levels of complexity and ambiguity
and is sought after to lead projects of regional and or
national importance
Monitors land use management trends on a city wide
basis and is able to identify policy and process
interventions to support achievement of the
city/urban/rural spatial development plans
Analyses planning problems and recommends
appropriate course of action
Designs and uses patterns and other forms of rural
and urban design program analysis
Develops comprehensive written and graphically
illustrated brief to designers and design teams
Makes practical recommendations to the appropriate
approval structures
Assists in the development of land use management
and operational requirements
8.11 INFRUSTRUCTURE
FUCTIONAL GROUPS
COMPETENCE
COMPETENCE
DESCRIPTION
MANAGERS/SUPERVISORS
Confidential

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1. Infrastructure
Manager
Plans, organizes, and

manages staff and overall
operations to ensure the
stable operation of the
organization's technical
infrastructure.
2. Facility Supervisor
Maintains the operations

of the facility ensuring all
policies and procedures
of the facility are enforced
3. Foreman
Supervises and
coordinates site
personnel and
subcontractors. Reports
all relevant site activities
and managing the quality
of work performed
Ensures the daily programme of all site works is

performed in accordance with the municipal
construction program
Ensures all site resource (labor, machinery,
materials, sub-contractors etc) are effectively utilized
and monitored in order to achieve timely completion
of projects
Ensures that all requests to perform unsafe work
practices that may result in damage to machinery,
people or property are declined
Monitors all works against specifications to ensure
the continuing quality and accuracy of work
performed
Designs new buildings,

restores, conserves old
buildings and develops
new ways of using
existing buildings
Project Management.
Prepares tender applications and presentations
specifying the nature and quality of materials
required
Negotiates with contractors and other professionals
Manages and co-coordinates the work of contractors
Design and Project Planning.
Plans and designs buildings
Prepares technical documents, detailed drawings
and specifications
Resolves problems and issues that arise during
construction
PROFESSIONALS
1. Architect
Confidential
Staff management.
Manages a small team of engineers
Performs staff appraisal and performance review
processes in line with company policies
Creates and maintains personal development plans
for direct reports
Sets and manages KPIs with direct reports in
accordance with the company policy
Ensures that the infrastructure team meets the
agreed incident, problem and request SLAs
Supports and develops all network, servers and
intrastate hardware and software
Develops and maintains an effective antivirus
system
Designs and implements new infrastructure systems
and services
Develops and maintains infrastructure
documentation
Supervises and coordinates activities of workers
Supervises facility during early morning, evening
and weekend hours of operation
Conducts regular walk through of the facility to
assist visual maintenance and security
Conducts frequent inspection of equipment and
facilities
Implements remedial measures / corrective actions
to align performance and outputs against agreed
standards

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2. Engineering
Technician
Assembles electrical and

electronic systems and
prototypes according to
engineering data, installs
and maintains electrical
control systems
Prepares and presents feasibility reports and design

proposals to the client
Ensures design techniques, tools, and principles
involved in production of precision technical plans
and models are according to project specifications
Ensures technical integrity is adhered to with regards
to the project
Plans methods and sequences of operations for
developing and testing experimental electronic and
electrical equipment
Conducts preliminary surveys, planning, designing
and execution of the project
Evaluates engineering proposals, shop drawings and
design comments for sound electrical engineering
practice
Draws or modifies diagrams and writes engineering
specifications to clarify design details and functional
criteria of experimental electronics units
Identifies solutions to technical design problems
involving electrical systems equipment that arise
during construction
3. Engineering
Technician Plumbing
OFFICERS
1.Facility Officer
Provides technical
assistance and resolution
when electrical or
engineering problems are
encountered
Ensures maximum
availability and optimum
performance of buildings,
mechanical and electrical
systems and equipment.
Confidential
Conducts inspections for quality control and

assurance programs, reporting findings and
recommendation
Designs and lays out engineering drawings within
plumbing specialty
Completes plumbing calculations including water
supply, storm, and equipment sizes
Designs plumbing systems including sanitary waste,
vent, storm, domestic water distribution systems, and
purified water systems
Designs, selects, schedules, sizes and specifies
basic plumbing system components to include
plumbing fixtures, drains, and equipment
Assists in developing and maintaining plumbing
project schedules and budgets
Assists in developing and maintaining project work
plan and monitors team progress
Assists with field work assignment
Maintains an awareness of all health & safety issues
when work is taking place around the buildings and
ensures that safety related matters are adhered to
Contributes to the implementation and management
of an effective health and safety
Provides emergency first aid if necessary compatible
with experience and qualifications and in accordance
with current regulations
Assists in the implementation of and adheres to the
current policies and procedures for all security
related matters
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2. GIS Administrator
3. Lease Contract
Officer
4. Maintenance
Planner
5.Preventative
Maintenance Officer
6. Plumber
Operates the buildings security/alarm/CCTV systems

according to agreed procedures
Responds to calls for security assistance
Carries out property
Manages data conversion, design, development,
valuation forecasts for
training and quality assurance for GIS software
future as well as current
systems applications
value by identifying
Develops, implements and manages GIS data and its
opportunities for
organizational structure/database environment
enhanced performance
Consults with departments in the development of
as well as tax efficiency
the GIS plans, goals and objectives
Retrieves, processes and analyzes archive spatial
data
Designs, develops, and maintains GIS production
schedules
Directs rental processes
Provides applicants with application forms and
and reviews applications
assists with completion of forms
to determine legibility
Receives and reviews applications to ensure all
required information is included
Determines eligibility of applicants through
verification of income, checks on arrears and
reference checks
Applies the point rating system to applications
Submits applications to the board with
recommendations
Converts the municipality
Establishes the maintenance planning and
asset management and
schedules business flow process
maintenance strategy into Scopes the full extent of maintenance work needed
workplace activities while
to conduct the relevant repair / preventive /
developing costs and time
predictive / design-out activities on the municipality
estimates of planned
plant and equipment
maintenance work
Converts the organizations asset management and
maintenance strategy into workplace activities
Maximizes equipment availability through most
effectively using planned maintenance
Organizes, directs,
Performs on-going and preventive maintenance on
controls and coordinates
building equipment and systems
the engineering
Works on air handler belts and filters, building and
maintenance functions of
perimeter fence door and lock hardware
the municipality
Maintains or replaces waterless urinal cartridges
and associated plumbing, and pool/spa chemical
injectors, etc.
Performs tasks in the maintenance and alteration of
landscaped areas
Checks, repairs irrigation systems and alteration of
sprinklers and related PVC plumbing
Installs, repairs and
Reviews building plans and specifications to
maintains pipes, fixtures
determine the layout for plumbing and related
and other plumbing used
materials
for water distribution and
Identifies required tools and special equipment
waste water
Selects the type and size of pipe required
Locates and marks positions for connections and
fixtures
Installs supports and hangers for pipe, fixtures and
equipment
Confidential

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7. Property
Maintenance Officer
Achieves a consistent
and effective profile and
quality service to tenants
and residents within an
identified geographical
area
Ensures that the area team receives quarterly reports

on repairs targets by contractor together with budget
spend and commitment values
Prepares reports including specific technical
problems/general condition of properties for relevant
senior staff
Assists and advises senior staff in reviewing,
amending, implementing policies, processes and
procedures
Identifies the need for improvements in processes
and procedures to ensure that we seek continuous
improvement
8.Quantity Survey
Officer
Seeks to minimize the

costs of a project and
enhance value for money,
while achieving the
required standards and
quality
Identifies, analyses and develops responses to

commercial risks
Prepares and analyses costing for tenders
Allocates work to subcontractors and provides advice
on contractual claims
Analyses outcomes and writes detailed progress
reports
Maintains awareness of the different building
contracts in current use
9. Senior Operator
Directs and supervises

heavy equipment in the
workshop and
maintenance of mobile
and fixed equipment
Inspects equipment and machinery and ensures

reliable maintenance and performs preventative
maintenance and repairs
Checks the newly bought machinery for their
efficiency and delivering a report to the senior
managers and officials
Ensures installation/removal of wearing parts and
performance of minor maintenance work to
instruction
Ensures maintenance, cleaning and service
operations according to plan
10. Technical Officer
Collaborates with
contracted specialists to
perform repairs and
adjustments and checks
new machines for their
efficiency
Ensures a cost efficient production environment

exists for each cluster as required
Places appropriate emphasis on all matters relating
to IT Risk, specifically with respect to the
centralization of IT systems
Confirms adequate control is maintained by each
cluster over decentralized system
11.Tradesman
Constructs and repairs

buildings and structures;
applies final finishes such
as plaster, painting and
flooring; install and make
glass products; and
provide plumbing,
drainage and mechanical
service
Assembles, installs, and
maintains pipe systems to
fabricate production
Carries out maintenance and repairs using safe work

practice
Plans and completes various works in a safe, efficient
and effective manner an in accordance with statutory
requirements
Reports incidents and facilitates any necessary
further action
12. Water Works Fitter
Confidential
Fits and assembles fabricated parts in the

manufacturing of machinery, engines and other
metal apparatus
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13. Work Inspector
ADMINISTRATORS
1.Committee
Administrator
machines and other

equipment
Plans sequence of operations, measures and marks

dimensions and reference points on metal stock for
manufacturing
Sets and operates machine tools to cut and shape
metal parts and checks for accuracy
Performs construction
inspection and performs
technical engineering
office and field work
Coordinates inspections with facility administrators

and plant managers
Conducts inspections of all district facilities for
compliance with rules and standards pertaining to
general casualty safety, fire safety, sanitation
Writes and maintains accurate technical

reports
Performs design evaluation and technical

drafting work; maintain maps and plans
Recommends and oversees filed change

orders and make necessary modifications to plans on
site
Handles office-related
tasks ranging from taking
minutes at meetings to
answering office phones
to typing reports to
greeting important clients
Schedules committee meeting schedule system

Ensures all committee members are aware of
meetings and present at the meeting
Ensures all relevant equipment is available and in
working condition for meetings
Prepares minutes and adjusts them according to the
chairpersons specifications
Updates files inserting current and relevant
information
Seeks approval on the destruction of old or outdated
correspondence/ documentation
Records, prepares, sorts, classifies and file
information
Accurately captures data for further processing
Assists with administration functions if necessary
Maintains logs of activities and completed work
Processes Information
Selects materials needed to complete work
assignments
Estimates costs for a residential construction-project
is a multi-step process
Assists in managing unexpected cost increases and
other such emergencies
Monitors projects to ensure their estimations were
accurate
Assesses the effectiveness of the materials, labor
and equipment employed in a job to see if costs can
be cut in the future
2. Data Capturer
Captures data, assists

with the switchboard and
conducts general office
administration
3. Estimation and Cost

Administrator
Assesses and draws

estimates on construction
projects pertaining to
residential property
4. Lease Administrator
Ensures that all financial

related documents related
to rental leases are
accurate and processed
correctly
Administers and tracks the leases of rental properties

Tracks the leases of financial transactions, such as
rents, sublease payments, renewals, taxes and
property expenses
Processes the leases to make sure all the
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information is accurate and logged onto a database
and filed appropriately
5. Property
Administrator
Checks and validates

information recorded and
received from regions on
the working systems
pertaining to specific
operational activities
against field reports.
6. Property Register
Administrator
Ensures that
municipalities property
portfolio are managed
and administered in an
effective and efficient
manner
7. Property Secretary
Provides secretarial
support to management
and attends to specific
office support
Oversees and ensures that billing and all other

financial transactions are being taken care of in a
timely manner, and informing necessary personnel of
any missing or late payments
Maintains office supply inventory
Keeps desk area, files and binders organized
Ensures costs and any budgets with an eye on
lowering the cost of doing business effectively
Ensures that any/all customer complaints that are
called in are routed properly and solved
Answers phones in a professional manner
Ensures that all vendor relationships are managed
properly
Assists management with various administration
projects
Participates in internal audit processes, making
available information and supporting documentation
to validate transactional recordings
Ensures that the lease registers are maintained
Ensures that all requests for the leasing or alienation
of municipal property are being dealt with within
reasonable timeframes and in accordance with policy
and procedure
Ensures that all municipal buildings are maintained
within available budget
Ensures that the municipal offices are properly
maintained and leased out in terms of the policy
applicable thereto
Completes complex standard legal documents
Liaises with tenants and landlords
Registers new sales and lettings leads and
completes of tenancy agreements
Attends meetings regarding property rental, takes
minutes and keeps notes
Liaises with staff in other departments and with
external contacts,
Orders and maintains stationery and equipment
supplies
Sorts and distributes incoming post and organizes
and sending outgoing post
ASSISTANT ADMINISTRATORS
Property Assistant
Carries out property
Administrator
valuation forecasts for
future as well as current
value by identifying
opportunities for
enhanced performance
Confidential
Works with accounting department to ensure all rent

is collected as due and that all revenue data is
posted correctly
Coordinates preparation of all tenant
correspondence, including late payment notices
Produces monthly tenant delinquency reports and
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as well as tax efficiency
property accruals
Works with management team to administer renewal
program and works to maximize tenant renewals
Ensures that suites, common areas and grounds are
maintained according to property objectives
Maintains the cleanliness

of the municipal building
and performs various
cleaning duties
Takes sole responsibility for ensuring that the whole

of the municipal buildings and property is clean, tidy
and safe at all times
Watches over a variety of different label printing
machines under the supervision of experienced label
printers
Covers the role of dispatcher when required.
Undertakes delivery tasks as required using the
company car
Maintains the factory infrastructure by performing
basic DIY tasks
Assists office staff with filing and other office duties
2.General Worker
(Road Works)
Maintains highways,
municipal and rural roads,
airport runways, and
rights-of-way
Sets out signs and cones around work areas to

divert traffic
Cleans and clears debris from culverts, catch basins,
drop inlets, ditches, and other drain structures.
Flags motorists to warn them of obstacles or repair
work ahead
Performs preventative maintenance on vehicles and
heavy equipment
Drives heavy equipment and vehicles with adjustable
attachments to sweep debris from paved surfaces,
mow grass and weeds, remove snow and ice, and
spread salt and sand
Paints traffic control lines and place pavement traffic
messages, by hand or using machines
Applies oil to road surfaces, using sprayers
3. Municipal Worker
Performs routine tasks in

maintaining water
delivery, drainage,
sewerage and storm
water systems.
Operates all equipment in a safe and efficient way

Ensures municipal trucks are cleaned as scheduled
Ensures that trucks and equipment are safely and
securely stored
Ensues that clean water tanks are available as
required
Ensures that septic tanks are pumped out of
residential buildings, businesses and other facilities
are disposed of according to policies and procedures
effectively
4. Water Meter Reader
Travels assigned routes

and read meters at
residences and
businesses, recording the
volume of water used
over a certain time frame
Drives or walks an assigned route, stopping to read

each customer's water meter and records the
consumption information
GENERAL WORKERS
1.General Worker
(Cleaner)
Turns on water service for new customers and turns

off service for people who are moving or who have
not paid their water bills
Contacts the customer in person or by phone, or
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leave a memo at the door
Watches for signs of meter tampering when they see
unusually low consumption at an occupied property
Inspects the meters and connections to make sure
everything is in working order
Creates work requests for maintenance and repair
crews when meters are damaged
Removes dirt or standing water covering a meter, or

5. Water Tank Driver
Travels assigned routes

and read meters at
residences and
businesses, recording the
volume of water used
over a certain time frame
Confidential
move heavy items blocking the meter

Performs daily safety and maintenance checks
Cleans trucks as required
Ensures trucks and equipment are safely and
securely stored
Advises the municipal services supervisor of any
requirements for maintenance or repairs
Participates in routine maintenance
Delivers water as per schedule to ensure an
adequate and safe supply of drinking and residential
water for all businesses, residences and buildings

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8.12 SPORTS, ARTS AND RECREATION

FUCTIONAL GROUPS
COMPETENCE
MANAGERS
1.Arts and Culture
Manager
COMPETENCE
DESCRIPTION
Manages and co-ordinates

arts programmes and
projects. Develops and
supports the performing
arts, visual arts and crafts
Coordinates management of Arts and Culture

Events.
Initiates, manages and monitors special projects
and events spearheaded by the municipality
Plans, implements, monitors and evaluates
programmes, projects and events
Develops and promotes all arts products and
services (arts industries)
2. Parks and Cemetery

Manager
Manages parks and

cemeteries, implements
procedures, systems and
controls for the functions
Manages raw materials and parks equipment.

Controls and inspects stock and controls the
utilization of materials used within parks and
cemeteries
Manages the parks, cemeteries, refuse and waste
management and public places
3. Policy and Planning

Manager
Develops policies, provides

advice and information
concerning areas of
government and corporate
policy and planning.
Manages/directs research which affects policies,

plans, regulations, performance, and legislation
Applies knowledge of policy analysis
Researches methodologies for planning,
performance measurement and management
principles and practices
Provides briefings concerning policy and planning
issues to government ministers or board members
Ensures effective management and direction of
policy analysis and development, supportive
research, legislative impact, and regulation
4. Regional
Infrastructure
Implementation
Manager
Ensures human resource

planning, development,
training and policy
formulation
Promotes accountability at all levels and ensures

proper delegation of responsibilities to the relevant
levels
Renders human resource management and
development
Ensures human resource planning, development,
training and policy formulation
Manages labor relations and discipline
5. Sports and
Recreation Manager
Co-ordinates the provision

and development of sport
and recreational facilities
Promotes participation and development in junior

sport
Promotes participation and development in sport in
communities
Promotes participation and development in
recreation
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Co-ordinates the provision and development of
sport and recreational facilities
PROFESSIONALS
Project Coordinator
OFFICERS
Sports and Recreation
Officer
ADMINISTRATORS
1. Cricket/ Bowling
Green Operator
2. Horticulturist
Supervises the work and of

recreation staff and contract
instructors, providing
training to newly hired staff
Supervises program, facility and event guests, and

enforces rules and safety standards
Monitors program activities and assists participants
in recreation activities and special programs
Oversees the set up and take down of equipment
and the preparation of venue for activities and
events
Evaluates programs for effectiveness and
participation levels
Assists in the development of new programs, and
recommends program changes
Controls
recreation
activities and participants,
supervises the work of
recreation staff and contract
instructors
Coordinates casual bookings with schools and

sport and recreation organizations
Prepares promotion and advertising material and
liaises with local schools in the best appropriate
use of facilities
Provides up to date, accurate data to support
development of recreational strategy
Ensures that recreation space and facilities are
maintained at acceptable and agreed standards
Identifies funding and sponsorship opportunities for
the development of recreation
Ensures effective financial management of
recreational space and facilities
Coordinates production,
purchases maintenance
equipment, investigates
land improvements.
Prepares landscape and
ensures the health of plants
and trees
Plants trees, hedges, garden plants, grass and

prunes and trims trees, shrubs and hedges
Installs plant supports and protection, and rolling,
mowing and landscaping
Ensures the health of plants and trees, identifying
and treating weeds, pests and diseases, and
applying mulch and fertilizers
Maintains buildings, greenhouses and other
structures, equipment and water supply systems
Establishes and maintains fine turf, grassed areas
and synthetic surfaces
Experiments and investigates suitable methods and
procedures of planting, cultivating, spraying, and
harvesting
Develops products which

have better quality,
nutritional value, are more
resistant to diseases,
adaptable to different
climates, soils.
Confidential
Provides professional advice on the selection,

ordering, planting, and maintenance of trees,
shrubs, ground covers, and turf grasses

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8.13. TRANSPORT AND STORM WATER

FUCTIONAL GROUPS
COMPETENCE
MANAGERS
1. Marketing &
Communications
Manager
COMPETENCE
DESCRIPTION
Develops, integrates and

implements marketing and
communications strategies in
order to support the
department to achieve its
objectives
2. Media Relations
Manager
Handles all transport media

issues on behalf of the
municipality, implements and
analyzes strategic and
diversified media relations
programs and tactics to
support the departments
objectives
3. Operations Manager
Renders Operations
Management in order to
ensure cost effective roads
and storm water maintenance
requirements against design
and world best practices
4. Rank Manager
Ensures the efficient and

orderly management and
maintenance of an assigned
number of Public Transport
Ranks.
Develops internal communication plans,

announcements, newsletter articles and other
business communications in support of the
transport team
Leads marketing efforts, responds to requests for
information, developing news stories for mass
media, and contributing to a variety of internal
and external publications
Performs ongoing customer/market research and
demographic profiling to identify and capitalize on
unmet market needs ahead
Develops a detailed marketing implementation
plans for transport projects and campaigns, and
ensures their implementation and adherence to
briefs, budgets and deadlines
Ensures that effective press releases are written
by his/her team and that they compile
comprehensive information about the
municipalitys transport communication and
marketing strategy department
Liaises with advertising and marketing staffs to
make sure that the advertising campaigns are
compatible with the image the company or client
is trying to portray
Drafts speeches, arranging interviews, and
maintaining other forms of public contact;
oversee company archives; and respond to
requests for information
Directs activities of staff performing repairs and
maintenance to equipment, vehicles, and
facilities.
Recommends or authorizes capital expenditures
for acquisition of new equipment or property in
order to increase efficiency and services of
operations department
Monitors operations to ensure that staff members
comply with administrative policies and
procedures, safety rules, union contracts, and
government regulations
Sets operations policies and standards, including
determination of safety procedures for the
handling of dangerous goods
Checks and ensures all public transport entering
the rank have valid permits and ensures that
illegal vehicles are not allowed on the rank
Ensures that ranks are not overcrowded and
ensure their effective usage
Ensures that the rank is kept neat, tidy and
creates a good image for the City and make the
ranks attractive for the passengers to use
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5. Transport Economist
Manager
Performs economic research

and analysis, develops and
applies theories about
production and distribution of
goods and services and
provides advice to the branch
on subjects relating to
economic policies
Conducts transport research to identify the

economic implications related to transport,
reducing transport costs, cost recovery and cost
apportionment
Prepares business plans, economic modelling,
investment optimization, economic impact
assessments and develops strategies upon
research outputs
Drafts, implements, controls and manages the
budget of the public transport division and
provides information on financial resource
allocations
6. Transport Promotions
& Media Relations
Manager
Plans, organizes, directs,

controls and coordinates
advertising, promoting public
relations and marketing
activities within the
department
Implements and maintains transport promotional

strategies that ensure that the department is
marketed effectively and improve the image of
the transport department
Formulates policies about the functioning of the
municipalitys transport communications and
marketing department and makes sure that all
employees concerned are adhering to them
Oversees the drafting of media releases and the
submission of articles for publication
7. Urban traffic Control

Manager
Manages the key

performance areas
associated with urban traffic
control through the planning,
design, implementation and
maintenance of real time
traffic signal systems
Addresses complex technical issues and

disseminating professional advice with respect to
the acquisition, administration, maintenance and
operation of real time traffic control systems
Prepares, approves proposals encompassing
drawings, designs, specifications, warrants and
cost estimates for the installation and
maintenance of new or improved traffic signals
and traffic control systems
Prepares safety studies, parking studies and
speed zone studies and assists with review of
traffic impact analysis, contacts signalization
studies and radar speed studies.
Analyses design and

construction of foundations,
slopes, retaining structures
and other systems that are
made of or are supported by
soil or rock
Tests earth materials to measure their physical

characteristics, particularly their strengths, in
order to determine how they will perform in
relation to certain proposed construction of roads
and bridges
Inspects and analyses the proposed project,(not
only inspecting the plan itself) goes to the site
location many times to ensure that the plan fits
the location and vice versa
Plans the construction project in conjuction with
the results found due to the analysis of the
proposed project
Works on various advanced computer softwares
which can help him/her out in dealing with
various environment related problems such as
earth quakes, floods, cyclones
PROFESSIONALS
1.Geotechnical
Engineer
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2. GIS technician
Performs technical work in

the maintenance of data
relative to geographic
information system (GIS)
functions, performs GIS input,
editing and analysis and
generates a variety of maps
and reports
Performs research and compiles all field data for

various project requirements and specifications,
analyzes all features of paper maps and translate
it into specified data and administer efficient
import of all digital data to project database.
Analyzes all image data with help of processing
software and operate various computer
workstations and perform technical research to
develop efficient products
Monitors all electric facilities and provide unique
identification number to all and maintain safety of
all field crew, prepares various maps based on
research and ensures accuracy of maps through
regular surveys on GPS
Prepares displays and exhibits for meetings and
events using aerial photos, computer generated
text, and other techniques
3.Intergovernmental
Relations Officer
Develops and enhances

relationships with national
and local organizations,
public and private groups and
governmental organizations
to promote Transport
Authority Unit policies
4. Planner Transport
Economist
Assists and implements plans

and policies of more
sustainable transportation
systems serving communities
by researching the impact
and interrelationships
between transportation, land
use, planning and policy, and
the economy
5. Specialist Road
Works And
Maintenance
Provides road maintenance to

a network of road woks and
maintenance management in
order to ensure effective road
works as per best practices
Maintains effective relationships with

governmental representatives in order to follow
up national, provincial and local issues that
impact the division and the municipality
Attends, reports on and makes recommendations
regarding legislative meetings
Arranges and coordinates meetings/events
between the municipality policy makers,
management and State Legislators
Participates in and oversees special projects
which involve the state, and local government
officials, i.e., coordinating/communicating with
city officials for special events associated with
their governments, inviting/coordinating
attendance of dignitaries
Designs, interprets and presents transport and
travel surveys and develop strategies upon
research outputs
Coordinates and ensures public involvement in
seeking input at key decision points in the
process and allowing for public and local official
participation to determine transportation issues
and solutions
Conducts feasibility studies for road and rail
projects
Inspects contractors work and monitors
underground utilities ensuring that work is in
compliance with specifications, standards and
time lines
Inspects City facilities, grounds, infrastructure,
equipment and vehicles to ensure proper
maintenance and safety standards are being met
and takes or recommends corrective actions as
necessary.
Supervises and controls the teams daily
productivity on roads and storm water related
maintenance matters
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6. Superintendent
Installations
Assesses and supervises the

work of employees in the
construction, operation,
maintenance and repair of
electrical distribution lines
and attends to defects
Inspects equipment, structures, or materials to

identify the cause of errors or other problems or
defects.
Ensures the maintenance of traffic signal
equipment on a scheduled basis
Designs electrical systems for installation in new
additions and system extensions
Responds to emergency service calls concerning
power outages and electrical problems
7. Survey Construction
Performs technical functions

to assist Construction
managers by supervising and
inspecting construction sites,
estimating time, costs and
resources, inspecting
plumbing work, and collecting
and evaluating survey data
and preparing maps and
plans
Collects data using surveying instruments and

performs routine computations and plotting
preliminary data
Assists construction managers in planning and
organization, interpreting plans, regulations and
codes of practice
Prepares preliminary sketches, working drawings
and specifications, edits and revises plans,
maps, charts and drawings
Ensures the surveying area is safe for both
workers and pedestrians and sets up traffic
control and safety devices so that traffic may be
controlled in a safe and efficient manner
8. Traffic Engineering
Technician
Supports maintenance of
safety and welfare in areas
related to roads, signage,
pavement markings, signals
and operations studies and
investigations, analysis and
reviews
Visits development or work sites to determine

projects' effect on traffic and the adequacy of
traffic control and safety plans or to suggest
traffic control measures
Studies traffic delays by noting times of delays,
the numbers of vehicles affected, and vehicle
speed through the delay area
Analyzes data related to traffic flow, accident
rates, or proposed development to determine the
most efficient methods to expedite traffic flow
9. Transport Planner
Plans, designs, delivers,

manages and reviews
transport, balancing the
needs of the department,
society and the economy
Designs, interprets and presents transport and

travel surveys and develop strategies upon
research outputs
Assigns the right resources to the right place at
the right time, generating savings while ensuring
that feasible schedules meet policies and
regulations
Conducts economic impact assessments and
modelling through research to identify the
economic implications related to transport
ARTISANS/ ASSISTANTS
1. Artisan Roads
Supervises and assists the
team members to ensure that
all road & storm water
activities (tar rehabilitation,
storm water, kerbs and
paving maintenance) are well
maintained
Confidential
Opens blocked storm water drains and pipes and

assists with pothole patching
Assists with the removal of refuse and lays storm
water pipes
Ensures clean neat stores to ensure effective
time management in handing out and receiving
back tools in the morning and afternoon
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2. Cable Jointer
Joins electric power cables

installed in underground
conduits and trenches and
prepare cable terminations for
connection to electrical
equipment and overhead
lines
Fits pole hardware and cross arms and prepares

low- and high-voltage cable joints and cable
terminations while connecting and installing
electrical equipment and overhead lines
Undertakes substation installation and
maintenance, and specialized testing and
revenue meter installation
Conducts routine maintenance on the aerial and
underground electricity supply network
3. Coin Collector
Collects, sorts and counts of

all coins collected in the traffic
operations of the Department
Inspects the vending machines and meters to

determine causes of malfunctions and fix minor
problems such as jammed bills or stuck products
Counts all the returned parking meter cash
containers
Transfers coins, once sorted to the counting
machine and advice on amounts of each coin
denomination
Assists with the loading and unloading of
containers and/ or cash storage in the safe
4. Senior technical
Assistant Traffic
Planning
Provides a range of
significant technical services
to the traffic planner and the
traffic engineer, estimates the
cost of the construction
project and to pick
appropriate materials and
facilitates efficient, effective
traffic flow on the municipality
road network
Assists the delivery engineer
in staffing projects,
determining equipment
needs, and controlling
construction engineering
costs
Works with manual drawings and computer-aided

design (CAD) software
Revises drawings and plans throughout the
project to meet the client's needs
Ensures that project financial budgets are
adhered to and projects are completed in the
required time frame
5. Technical Assistant
Rural Construction
6. Technical Assistant
Urban Construction
Assists the delivery engineer

in forming technical quality
control inspection activities
related to the construction of
highways, roads, bridges, and
allied transportation facilities
Confidential
Inspects small to moderately complex

construction projects such as grading and paving,
bridge culverts and erosion control
Reviews field construction reports and material
certifications, verifying quantities and materials,
ensuring compliance with specifications and the
use of certified materials, and preparing
authorizations for vouchers and progress reports
Reviews traffic control set-ups on highway
construction projects in low traffic areas for
safety and compliance
Constructs progress documents and activities in
computerized record keeping programs by
maintaining detailed project records and
preparing periodic reports on project progress
and expenditures including item progress,
materials used, and test results
Provides technical support and services to
construction engineers and contractors and helps
design and build different types of bridges, roads
and other structures
Implements construction designs and drawings
from preliminary concepts and sketches
Conducts field surveys, inspections or technical
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investigations of topography, soils, drainage and
water supply systems in relation to the
construction site to provide data for construction
projects
Effects compliance with safety procedures and all
maintenance practices
Inspects building projects and buildings daily for
loose carpet, broken items, pipe damage,
leakage, and other problems
Orders supplies, parts, equipment and materials
for projects and programs including determining
appropriate supplies and materials, maintains
adequate supply levels and inventory controls
7. Technical Officer
Maintenance
Plans, supervises, performs

and monitors the
implementation of planned
maintenance and repair work
in the department
8.Technician
Performs and monitors the

planned maintenance and
repair work in the department
Identifies maintenance problems and implement

standard courses of action to resolve problems
within established project timeframes and
administrative and technical requirements
Investigates defaults/problems experienced with
materials used and inspects work sites to
establish correct application of procedures
Coordinates planned maintenance projects,
activities of field workers and the compliance
thereof
Coordinates cable fault repairs and implements
relevant interventions when required
9. Test Assistant
Tests continuity of circuit

using electrical and electronic
test instruments to trace and
diagnose faults
Assists with the testing of electrical systems on

street lights, traffic lights, etc using testing
devices
Strips insulation from wire ends, using wire
stripping pliers, and attach wires to terminals for
subsequent soldering
Disassembles defective electrical equipment,
replaces defective or worn parts, and
reassembles equipment, using hand tools
Confidential

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8.14 SECTION 57 AND SECTION 56 MANAGERS

FUCTIONAL GROUPS
COMPETENCE
SECTION 57 MANAGER
Municipal
Manager/City
Manager
COMPETENCE
DESCRIPTION
Leads and directs the

municipal institutions
by providing policy
guidelines,
governance
and
compliance to ensure
efficiencies
of
the
organization.
Strategic direction and Leadership: Sets organizations

overall strategic direction, leads transformation issues for
organizational change and improvement.
Directs the translation of the institutional vision, mission
and goals into Corporate SDBIP objectives, facilitates and
gains commitment and back-from Council for
implementation
Provides all s57 managers with a clear sense of purpose
and focus on successful completion and attainment of
objectives and cascading into respective directorates
Leads organizations transformation and change to align
into municipal priorities and contribute to service delivery
goals that incorporates credible integrated development
plan (IDP) and Corporate SDBIP.
Defines a concise institutional performance improvement
approach linked to accountability methods and guides
municipal implementations with accountability targets
SECTION 56 MANAGERS
1. Chief Financial
Leads and manages
Officer
the strategic financial
function of the
municipality. Efficiently
and effectively controls
and runs finance
function to process
transactions and
reports on performance
and plays a strategic
role, communicating
with Accounting Officer
and the Council
2. Corporate Service
Leads and manages

Confidential
Formulates and implements finance strategies

Develops and implements financial policies and systems
to ensure efficient and effective financial administration
and controls.
Formulates specifications, commissions and oversees
the maintenance of appropriate and accurate financial
operating systems
Generates, regular reporting, measuring and monitoring
of financial information to ensure financial controls and
to measure and monitor performance
Analyses and reports on the financial position, borrowing
and performance of the municipality
Advises on the legislative framework governing financial
reporting in local government, including generally
recognized accounting practice (GRAP)
Manages the timely preparation, submission and
publication of statutory reports
Ensures that the content of financial reporting is specific
(unambiguous), measurable, accurate and valid, reliable
and time specific
Advices and guides on the legislative framework
governing the supply chain management function
(including the Municipal Supply Chain Management
Regulations, the Preferential Procurement Policy
Framework Act, 2000, etc) and inculcate adherence and
compliance with such regulations by both managers and
Council.
Advises the Accounting Office on the implementation,
management and enforcement of the supply chain
management policy
Advices Accounting Officer on prompt reporting of any
deviations of the supply chain management policy
Manages, plans, controls and directs the activities of the
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Manager
3. Development
Planning Manager
(Housing)
3. Technical
Services
Manager
the key performance

areas of the
administrative services
and align to core
service delivery
functions by amending,
adjusting and reviewing
policies and procedures
against municipal,
statutory and audit
guidelines.
legal services and administration function

Develops and implements strategies, policies, and
procedures for legal services
Develops and oversees the systems that ensure the
municipality complies with all applicable Codes of
Corporate Governance
Advises and assists other managers in applying sound
recruitment and selection practices
Negotiates on behalf of the company with unions and
employees on remuneration and conditions of service
Develops employee relationships and promotes diversity
to build and maximize human capacity and development
of municipal talent
Applies expertise in the full range of the HR arena to
support the municipalitys mission and business needs
Uses surveys and other tools to provide information to
help create an effective and efficient work environment
Ensures application and adherence to health and safety
regulations
Leads and manages
Develops Spatial Development Framework, and enforce
planning services
Town-planning scheme, title conditions of deeds
through coordination of Develops creative and original planning solutions to
all housing projects and
satisfy all parties
related town-planning
Assesses planning applications, enforces and monitors
so as to guide
outcomes as necessary
professional services.
Identifies, defines, aligns and implements key
Coordinates
requirements associated with the Developmental and
assessments of all the
Town Planning functionality
service requirements to Evaluates and comments on the applicability of specific
provide efficient and
key performance indicators, measures and financial
sustainable services
provisions against outcomes detailed in the municipal
IDP
Leads and manages Formulates engineering Master Plans: Formulates longservices
through
term comprehensive outlines of service delivery plans
forecast of technical
for municipal infrastructure needs and growth in order to
engineering
service
guide orderly private and public development.
delivery requirements Engineering Implementation Planning: Prepares detailed
and
demands.
production plans of infrastructure as determined by longAssesses the service
term master planning. Interprets and scopes design
requirements impact on
requirements for services delivery as guided by master
providing effective and
plans, prepares concept proposals and seeks to provide
efficient
sustainable
advice on latest technology
services and takes Project Management: Oversees and manages the
corrective action where
construction, refurbishment or replacement of services
required
infrastructure to conform to the standards, time
constraints and budgets of the planning and design
requirements.
Engineering Operations and Maintenance: Offers
specialized advice to others, draw on innovation and
best practice in devising solutions to ensure service
delivery is provided with minimum interruption and to a
satisfactory standard.
Confidential

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Competence Dictionary (revised)

COMPETENCE DICTIONARY1 FOR

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Competence Dictionary (revised)

PURPOSE OF THE COMPETENCE DICTIONARY

FORMAT OF THE DICTIONARY

FUNCTIONAL COMPETENCE (SERVICE DELIVERY)

LEADERSHIP/ MANAGEMENT GENERAL COMPETENCE

CLUSTER 1: GOVERNANCE AND RISK MANAGEMENT

Occupational Health and Safety

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Competence Dictionary (revised)

Skills Development and Psychometrists

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Competence Dictionary (revised)

Information and Knowledge Management

Internal Audit, Risk Management and Supply Chain

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Competence Dictionary (revised)

Sports and Recreation

Transport and Storm water

Section 57 and Section 56 Managers

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Competence Dictionary (revised)

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Competence Dictionary (revised)

THE NEED FOR A LG COMPETENCE DICTIONARY

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Competence Dictionary (revised)

2. PURPOSE OF THE COMPETENCE DICTIONARY

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Competence Dictionary (revised)

2.1 INTENTION OF THE COMPETENCE DICTIONARY

2.2 APPLICATION OF THE COMPETENCE DICTIONARY

DCoG Competence Dictionary v5

Competence Dictionary (revised)

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Competence Dictionary (revised)

Policy conceptualization and

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Competence Dictionary (revised)

As indicated above, the competence Dictionary provides a common language and

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Competence Dictionary (revised)

There is a wide range of definitions of competency found in various

The documents in a consolidation of all competence profiles are

A summary of the role requirements, that includes, the description of the

Competences that is critical to achieve LG mandate and offer its

The number of years a staff member has accumulated the necessary

A set of tasks and work related responsibilities designed to be performed

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