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Company Profile

HEAD OFFICE

PT. AJ. Sequis Life


Sequis Center 6th floor
Jl. Jendral Sudirman no. 71
Jakarta 12190
Phone : (021) 5223 123
Fax : (021) 5213 579 - 580
www.sequislife.com

Table of Contents

For A Better Tomorrow

04

Letter from the President

05

Vision & Mission

06

Milestones

08

Values

09

Achievements

10

Backup Partners

peace of mind. Holding the future in our hands, we will continue the journey to build

12

Product Portfolio

a better tomorrow to more people across the nation.

14

Corporate Social Responsibility

15

Sequis Financial

20

Success Story

21

Dreams & Passion

22

Network

Starting from a small corporation, we are striving to surpass our competitors by providing
highest quality financial products and services to the customers and now becoming one
of the most successful, fastest growing life insurance company in Indonesia. We develop
products and services to meet our customers needs, giving them security, benefit and

LETTER FROM THE PRESIDENT

VISION & MISSION

Taking a Quantum Transformation Towards a Better Future.


Nearly seven and half years ago, we dared to face
the stringent challenges to acquire New York Life
International Corporations stake in PT AJ Sewu New
York Life, and in late 2005 we had another opportunity
to acquire Met Life Incorporations stake in PT AJ Met
Life Sejahtera Indonesia. We are proudly saying that
against all odds, our post acquisition track records
show smooth transition period.
We have become one of the premiere life
insurance companies in Indonesia that garnered many
awards, among others as the Best Managed Life
Insurance Companies in Indonesia for two
consecutive years in 2005 and 2006, also Top 50
Indonesia Corporate Brands in 2010.
Our milestones shall serve as inspiration to move
to greater heights-fast growth! We shall not unwind in
the time of success and will keep on striding. For us, it
is not enough just to have a brilliant strategy,
blockbuster products or breakthrough technology. We
are striving to reinforce ourselves toward the
competitors. Our solid strategy will take us into a
quantum leap. In this stage, it is crucial to transform our
principles, people and business process.

We create new standard procedures to be


implemented locally by adopting and developing global
functional process. It is equally important to build
bridges across silo within the company, as well as
between our company and the market. Lastly, our
business growth will be much faster by getting the
right talents, help them to engage and build their
capabilities. This, of course, has to be supported with
collaborative culture. The leaders are expected to give
agile and sound decisions, and employees are
engaged to deliver our vision and strategy. Only then,
we can have a real transformation that will deliver the
desired business result.
On behalf of the Board Members. I would like to
sincerely thank all our employees, business partners
and associates, and especially our valuable clients
who have been supportive in making Sequislife and
Sequis Financial, stronger and bigger life insurance
companies. Let us work hand in hand to strive to have
successful journey into the Quantum Transformation
phase - A journey to become the Life Insurance
companies of choice in Indonesia.

OUR VISION

OUR MISSION

To be the company of choices and market leader in Indonesia

To our Customers,

Life Insurance Industry.

Sequislife will provide:

Sequislife is consistently striving to be the leading insurance

Highest quality products.

Innovative and Caring Service.

company with preferred products for family financial planning.


Our strategy calls for further services and the expansion of the

To our Business Associates and Employees,

product innovations to continuously provide competitive

Sequislife will provide:

financial solutions.

Continuously growing career opportunities.

On-going professional development.

An environment with the best and latest international


management practices.

To our Shareholders,
Sequislife will provide:

Attractive returns on investment.

Enhanced shareholders value.

To our Indonesian Communities,


Sequislife will commit to:

Uphold the highest standards of integrity in


the life insurance industry.

Contribute to Nation Building.

Provide the best protection for A Better Tomorrow.

Tatang Widjaja, President Director & CEO


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Sequislife | For A Better Tomorrow

Company Profile

MILESTONES

For the Best in Each Step.


Sequislife was incorporated more than 25 years

In late 2005, the company acquired Met Life

ago under the name of PT Universal Life Indo.

Indonesia to accommodate its expansive growth

In 1992, it became Sewu New York Life, established

and changed its name to Sequis Financial, a wholly

under joint venture agreement with New York Life

owned life insurance company by Sequislife.

(NYL) International Incorporation. Since the very

In July 2009, as part of our long term strategy to

beginning, the company has shown very strong

accommodate the companys strong competitive

commitment

growth and strong expansion, we have acquired

in

establishing

international

life

insurance standard for the customers.

Sequis Center building, located in the Central


Business District, as the reflection of our strong

In 2003, the company acquired all of the NYL


shares, changed its name to Sequislife and

commitment for achieving better, faster and higher


level of service.

introduced a new slogan For A Better Tomorrow.

1984

1992

2003

2005

2009

2010

The Company in Brief : Significant Events


1984

Established under PT Universal Life Indo.

2004

Grew numbers of policy holders to more than 100,000


people.

1992

Entered into joint venture agreement with New York Life

2005

(NYL) International Incorporation under the name of

Sewu New York Life.

2003

agent licensing.

growth and changed its name to Sequis Financial, a wholly

2009

owned life insurance company by Sequislife which is

Sequislife.

Acquired its own office building Sequis Center located in

Adding more policy holders to more than 200,000 people.

Central Business District.

2010

2007

Launched Sequislife Training Academy of Excellence (STAE)


facility, including the newly set up AAJI online test room for

Acquired Met Life Indonesia to accommodate our expansive

Business, Bancassurance, Telemarketing).

across Indonesia.

focusing in Alternative Distribution Channel (Institutional

Acquired all of NYL shares and changed name to

Expanded its distribution to more than 100 sales offices

Recorded growth of asset to more than IDR 5 trillion.

Launched new National Service Center as our commitment


to deliver better service and customer experience.

Achieved total premium income growth to more than


IDR 1 trillion.

Sequislife | For A Better Tomorrow

Company Profile

VALUES

ACHIEVEMENTS

Recognized to Bring Challenges, to Achieve Tomorrow.


Our success can be measured through others
acknowledgements.

Since

our

Beyond those, Sequislifes innovative vision has

establishment,

been awarded with Mobile Sales-Innovation Award

Sequislife has obtained Very Good predicate from

from the Indonesia Research & Technology Ministry,

Info Bank, awarded as Best Life Insurance by

while our brand originality has been acknowledged

Business Indonesia, before taking the stage 3rd

by SWA Magazine as the only life insurance

Good Life Insurance Company in 2009 as well as

company in Top 250 Indonesia Original Brands

Best Life Insurance Company in 2010 from Media

2009 and Top 50 Corporate Brands 2010.

Asuransi.

We Value Our Customers in


Every Way.
It is not about what you know, but what you do
about it that matters in this life. Sequislife is not just
a brand name for us, it carries out our commitments
and strong values.

VALUES
S : Security
Financial Strength and Stability
E : Empowerment
Sense of Ownership and Accountability
Q : Quest for Knowledge
Continuous Learning and Improvement
U : Unity
Together Everyone Achieves More
I : Integrity
Honest, Open and Trustwothy
S : Service Excellence
Beyond Customer Expectation

2009 3rd Good Life Insurance

2009 1st Good2010


LifeBest
Insurance
Life Insurance
2009 3rd Good Life Insurance
2010 Best Life Insurance
2007
2009
2010
2011

Top 25 Best IT System


Top 250 Indonesia Original Brands
Top 50 Indonesia Corporate Brands
Indonesia Original Brand

2005 Asuransi Jiwa Terbaik


2006 Asuransi Jiwa Terbaik

2005 Asuransi Jiwa Terbaik


2006 Asuransi Jiwa Terbaik
2002
2004
2005
2011

Very
Very
Very
Very

Good
Good
Good
Good

Predicate
Predicate
Predicate
Predicate

2009 Most Innovative Customer

Sequislife | For A Better Tomorrow

Most Innovative Customer


2007 Top 25 Best2009
IT System
2009 Top 250 Indonesia Original Brands
2010 Top 50 Indonesia Corporate Brands

2005 Mobile Sales (Innovation Award)

2009 Nominator
2010 Bronze Award

2002 Very Good Predicate


2011 MURI
2004 Very Good Predicate
Perusahaan
2005 Very Good Predicate

Asuransi Jiwa Lokal


Pertama di Indonesia yang Mengakuisisi
2(Dua) Perusahaan Asuransi Jiwa Asing
Perusahaan asuransi Jiwa Pertama yang
Mengadakan Malam Penghargaan di Luar
Negeri (Australia) dengan Bertemakan
Busana Batik

2005 Mobile Sales (Innovation Award)

Company Profile

BACKUP PARTNERS

Together, Making Your


Dreams Come True.

BACKUP PARTNERS

Schroders
Being a global asset management company with over 350

Sequislife combines a competitive marketing

portfolio managers, Schroders is proven to be a trusted and


credible investment partner for Sequislife. Throughout our

strategy by providing financial products and best

partnership, we have managed to deliver value to our


customers in the area of asset management with our Unit

service as well as providing innovative investment

Link products.

security guarantees to its customers according to


the international insurance standards. We work with

Munich Re
Munich Re is a reinsurance company based in Munich,

one of the most credible global investment manager

Germany. It is one of the worlds leading reinsurer. Munich

and several world - class reinsurance companies

about 150 countries. It assumes part of the risk covered by

Re has around 4,000 clients (insurance companies) in


these

that have trusted reputation and are rated excellent.

insurance

companies,

as

well

as

providing

comprehensive advice on insurance business.

Scor Vie
SCOR is France's leading reinsurance company and one of
the world's top ten "insurer's insurers." SCOR provides
facultative and treaty reinsurance to property-casualty and
life insurance companies. A global company, with operating
units in the United States, Canada, Germany, the United
Kingdom, Singapore, Japan, Hong Kong, Italy, Bermuda,
and other major countries and cities throughout the world.
Scor Vie is a subsidiary company of SCOR.

10

Sequislife | For A Better Tomorrow

Company Profile

11

PRODUCT PORTFOLIO

Sequislife, For Your


Life-Style and Peace of Mind
No one knows where the future will lead, but we
are committed to serve and protect you and your
loved ones like there is no tomorrow.

PRODUCT PORTFOLIO

Protection

Dont let a broken heart takes more than it does from your loved
ones. Earn a peace of mind by having life protection. Their future
happiness is part of your todays responsibility.

We understand that each and every individuals and institutions


have their own uniqueness, but in the end they have the same
aspirations. They want to have financial protection in the future

Investment

The best option to accumulate your wealth while protecting your


life. Our comprehensive products will maximize your investment

and aiming for timeless peace of mind.

values and professionally managed by one of the most


Being able to predict the future economic outlook does not give

acknowledged global fund manager, PT Schroder Investment

you a certainty about the future. We are focusing in

Management Indonesia

understanding the need of each individual and institution, we


participate and commit to be your trusted partner in creating

Education

Embrace the continuously increasing education expenses with

your life style. Through the good or lean years, there is always

peace of mind by assuring financial certainties for your

hope for a better tomorrow. We will never stop to grow and

childrens education. Their success is in your hand.

always evolve in being part of your life style in creating a better


future.

Health

When your health is at stake, make sure that you dont have to
deal with your illness and unbearable medical expenses at the

Therefore, we ensure that our comprehensive products line up

same time. Own a comprehensive medical benefit which offers

will be the right solution for any of your financial purposes.

as-charged reimbursement, cashless payment and travel


emergency medical assistance facilities.

Retirement

Sit back and relax, enjoy your long and pleasant retirement time
alongside with secured financial condition after working very
hard for most of your life. Give yourself a pat on your back for
having reliable pension plan. Life is worth living for!

12

Sequislife | For A Better Tomorrow

Company Profile

13

CORPORATE SOCIAL RESPONSIBILITY

CORPORATE SOCIAL RESPONSIBILITY


Sequis Simpati Goes to Padang
Sequislife built on the initiative to raise fund for our branch and
colleagues in Padang. On January 18th 2010, Sequis Simpati
successfully handed over a total donation of IDR 100 million.

Our Way of Giving Back.


To love our country, our nation and our people is
not enough to be said but to be done. We are

Sequis Simpati in USC-HEPI Golf Charity Tournament


Attended by more than 100 participants, the charity event which
was dedicated for the Padang, Sumatra Barat earthquake
victims successfully raised a total donation of IDR 105 million to
be channeled through Yayasan Kasih Peduli Manusia Indonesia
(YKPMI).

creating a symbiotic mutualism between the


companys values and what the Indonesian needs.

From Sequislife to Aceh & Sumut, WITH LOVE


Sequislife Insurance, in partnership with Habitat for Humanity

Start from building our own consciousness, we are

Indonesia has given IDR 1 billion to rebuild houses for Tsunami

implementing our corporate social responsibility as

Sequislifes home office. The company has also given out 40

our way to build the nation.

victims in Aceh. The event was held on October, 24th 2005 at


insurance policies worth @ IDR 50 million for UNICEF
volunteers on that occasion.
Sequislife Reaches Out for Jogjakarta
Sequislife participated in giving donations for the earthquake

Sequis Financial

victims. The Company gave a special procedure to all policy


holders that are victims of the earthquake. This special

To continue our journey and consistently strive to accomplish our vision to be a

procedure was given to the policy holders in Jogjakarta and

market leader and the preferred life insurance company in Indonesia,

surrounding areas, and is divided into 2 kind of procedures:

Sequislife gave a policy loan with 0% interest rate for 1 year

we introduce Sequis Financial to enhance our commitment in providing

No interest will be collected if customer want to activate the

alternative distribution channel.

lapse policy

14

Sequislife | For A Better Tomorrow

SEQUIS FINANCIAL

Born to Be The Leader

SEQUIS FINANCIAL

To be a market leader in products and services


and preferred life insurance company in Indonesia,
we

introduce

Sequis

Financial

to

enhance

As of 2009,
2011 Sequis Financial has been continuously growing its
asset to almost half Trillion rupiah. While the capital has been
growing to IDR
almost
IDRbillion,
200 billion,
making
SequisFinancial
Financial as
215
making
Sequis
as
No. 1 Best Insurance with equity of IDR 100 - 250 billion
according to Media Asuransi Rating 2010.

alternative distribution channel as a mean to


accommodate our expansive growth.

2008

300

182.667
2009

121.632

417,03

412,1

2008

117.251

408,7

382,1

100

2006

400

357,3

500

98.489
381,5

150

50

200

Total Capital
(Indonesian rupiah in billion)

Sequislife | For A Better Tomorrow

Total Capital

2011

(Indonesian rupiah in billion)

100

2010

2009

2009

2008

2008

2007

2007

2006

Total Assets

16

600

2007

408.796

215,9
382.124

2011

194,3

381.563

2010

117,2

200

2006

2006

100

50

700

200

2007

100

300

98,4

150

800

2009

400

121,6

200

357.342

500

182,6

250

(Indonesian rupiah in billion)

Total Assets
(Indonesian rupiah in billion)

Company Profile

17

SEQUIS FINANCIAL

Retain Your Company's Most


Valuable Asset
We provide customized insurance products and
services to meet each clients expectation both in
the present and future planning, and help them to

INSTITUTIONAL BUSINESS
Provide the corporate clients with employee benefit program
and acting as their partner in formulating employee benefit and
retention

strategy.

Our

experts

(Institutional

Business

Consultant / IBC) will help the clients in creating the most


suitable benefit package for their companies and employees.

Institutional Business Products

choose the most suitable benefit package.

Sequis Dana Sejahtera


Formulate the most beneficial structure for retirement plan
and employers liability insurance under the enactment of
Labor Law No. 13 of 2003 in Defined Benefit plan. Under
Defined Contribution Plan, this product can be utilized as
Employee Saving Plan, or additional benefit to retain the
valuable employees.

Group Term Life


Life protection coverage whereby the company acts as the
Policy holder, while the employees act as the insured party.

Group Personal Accident


A stand alone Accident Death and Disability that has the
flexibility to be attached with funeral expenses, medical
expenses due to accident and double indemnity on public
transportation.

Rider

Total Permanent Disability (TPD)


Accident Death or Disability (AD&D), includes Medical
Expenses due to Accident

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Sequislife | For A Better Tomorrow

Dread Disease Protection

Group Health Insurance

Company Profile

19

SEQUIS FINANCIAL

Partnerships to Deliver
Benefits

BANCASSURANCE
Bancassurance is a partnership between a bank and an
insurance company in combining banking product and

Two becomes one, engaging banking and


insurance industry into the dynamic duo. While
consumers are evolving to be more demanding and

insurance using the banks distribution channel.

The Benefits of Bancassurance Partnership

insurance products with comprehensive features to meet


their needs.

looking for an easy one stop financial solution, why

Bring bank and the customers closer by providing innovative

Improve efficiency and risk diversification by leveraging

not embracing this challenge as well as maximizing


your

profit

much

faster

partnership?

through

mutual

One stop shopping service, where bank customers can buy

products which will enhance customers loyalty.


technology and distribution network in cross selling products
and services to the customers.

Increase bank revenue by generating fee based income


on the sales of insurance products.

Improve banks human resources with technical skills, service


orientation and professional qualities enrichment by offering
wider range of products and services to the customers.

Bancassurance Partners
We have been partnering with some reputable banks, such as:

Bank Niaga

Bank Danamon

BNI 46

Bank Central Asia

Citibank

Bank Ekonomi

Bancassurance Products

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Sequislife | For A Better Tomorrow

Credit Life Insurance

Term Life Insurance

Whole Life Insurance

Endowment Insurance

Unit Link

Health Insurance

Company Profile

21

SEQUIS FINANCIAL

TELEMARKETING
Telemarketing Products :
Telemarketing channel is a perfect solution for

1. Education Insurance (Smart Kids Plan)

customers with limited time and distant issue to get

2. Accident Insurance (Personal Accident

insurance service in an easy way. The products

Income, Accident Cash Back, Personal


Accident Maximum)

simplicity makes it convenient for the customers to

3. Life Protection (Protection Cash Back)

purchase their insurance coverage without having to

4. Health Insurance (Hospital Care Plus)

deal

with

complicated

administrative

hassle

(underwriting) and or to go through medical checkup complexity.


Just by one confirmation call from the customer
(voice recorded confirmation), the purchase is final
and settled.

22

Sequislife | For A Better Tomorrow

Company Profile

23

SUCCESS STORY

DREAMS & PASSION

Lead to Be The Best.

OUR RECORDS

Seeing is believing. A good company will


always maximize its value and minimize its risk. We

Sequislife

has

managed

to

continuously

improve

its

performance and still consistently going stronger, despite of


tight competition and volatile economic condition in 2008. In

believe in mitigating every risk no matter how small it

2009, Sequislifes premium income had reached approximately


2011
IDR 1,2
5,8
1,7 trillion and increased its asset by more than IDR 7,4

looks.

trillion. The strong performance has further strengthened the

Only

the

company

with

good

management will stand up tall in the crowd.

risk

companys Risk Based Capital (RBC), making the company as


one of the best and biggest insurance company in Indonesia

Dreams Keep Us Going,


Passion Keeps the Fire
Burning
To unite the Indonesian citizens for a better
future is our vision. For A Better Tomorrow is our
passion.
Insurance was born from a very simple gesture
which was invented as the act of love and passion.

(Indonesian rupiah in billion)


Total Assets
(Indonesian rupiah in billion)

2.500

family, your loved ones and everything that matters in


this life. You cant avoid problems, but you can be
1.723,3

1.968
2010 *

1.466,92011 *
2010

1.187,4

1.187,4

2009

2009

1.265,5

1.265,5

2008

2008

1.196,3

1.196,3

2007

875,0
875,0
2006
2006

834,8
834,8
20052005

696,3
696,3
20042004

526,6

526,6
2003

2011

*
2009

2008

2008

2007

2007

2006

2006

20052005

Total Assets

500

2003

500

20042004

20032003

7.410,3

1000

2007

4.588,2

4.588,2

4.666,3

1000

1000

1000

2500

2000
2000

20102011 *

2000

2500

1500
1500

20092010

2000

1.652
1.652

3000

3000

3.742,5
3.742,5

4000

4000

2.309,3
2.309,3

5000
5000

3.106,1
3.106,1

6000
6000

4.666,3

7000
7000

5.833,7

8000

6.778,6
8.100

8000

5.833,7
6.860

It is about how to create a better tomorrow for your

prepared to overcome them. Its time for the

DREAMS & PASSION


Back then, it was difficult for Indonesian citizens to understand
why life insurance is needed to fulfill their financial purposes. As
time goes by, their idea of building the family future and
protecting the people they love and other things that matters in
life is evolving

just like the rest of the world. The forward

thinking Indonesian citizens have started to realize the importance of having life insurance. Yet, still so many of others are still
where they were before.
We dream that one day, all Indonesian citizens will acknowledge
the importance of having life insurance to help them in building
A Better Tomorrow.
We dream that one day, all Indonesian citizens will proactively
search for insurance instead of unexpectedly being pushed over
the overwhelming proposals and calculation tables.
We dream that one day, all Indonesian citizens will say Thanks
for contacting me to an insurance agent, instead of No, Thank

Indonesian citizens to understand that having

you.

insurance is not a burden but a blessing for their

And when that glorious day comes, we are passionate to hear

future.

them saying I have chosen Sequislife as my partner in building


a Better Tomorrow.

Total Premium

(Indonesian
rupiah in billion)
Total Premium
(Indonesian rupiah in billion)

* Future Projection
24

Sequislife | For A Better Tomorrow

Company Profile

25

NETWORK

We are Connected to Look After You.


Our sales offices are spreading across several strategic areas that ensure smooth distribution of services
around all regions of the archipelago.

We are in 31 Cities
with Over Than 100 Sales Offices,
Ready to Serve You.

Banda Aceh

Medan

: Sales Office
Tebing Tinggi

: Regional Service Center

Pekanbaru

Manado

Batam

Tanjung Pinang
Samarinda

Pontianak

Padang

Palu

Palembang

Jakarta
Lampung

Balikpapan

Cirebon
Bekasi

Tangerang

Tegal

Salatiga
Semarang

Surabaya
Mataram

Depok

Ujung Pandang

Bali

Bandung
Purwokerto
Tasikmalaya

Yogyakarta

Malang
Solo

National Service Center

Regional Service Center

Sequis Center - Ground Floor

Jakarta

Bandung

Surabaya

Medan

Denpasar

Jl. Jend. Sudirman no. 71


Jakarta 12190

Sequis Plaza - Ground Floor

Jl. Pajajaran no. 39, 1st Floor

Intiland Tower - Ground Floor

Gedung URO (Gd. Citibank) - 3rd Floor

Gedung Indovision Lt. 1

Phone : (021) 2994 2929

Jl. Jend. Sudirman kav. 25

Bandung 40171

Jl. Panglima Sudirman 101-103

Jl. Imam Bonjol no. 23

Jl. Diponegoro no. 109

Fax : (021) 5223 260

Jakarta 12920

Phone : (022) 420 0018

Surabaya 60271

Medan 20151

Denpasar, Bali

Email : care@sequislife.com

Phone : (021) 5290 3375

Fax : (022) 420 0017

Phone : (031) 547 0048

Phone : (061) 450 1580

Phone : (0361) 8423531

Fax : (021) 5290 3376

Email : carebdg@sequislife.com

Fax : (031) 547 0049

Fax : (061) 450 1590

Fax : (0361) 8423532

Email : care.sby@sequislife.com

Email : caremdn@sequislife.com

Email : rsc.jakarta@sequislife.com

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Sequislife | For A Better Tomorrow

Company Profile

27

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