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Web Utilities 3.

Users Reference Guide

Preface

END USER LICENSE AGREEMENT


NOTICE TO USER: This End User License Agreement (Agreement) is a legal contract
between you, the end user, and Konica Corporation (Konica). By using the products
described in this user manual, by opening shrink-wrap package containing Software or
downloading Software to your computer you agree to be bound by the terms of this
License. This Agreement applies to the enclosed software (Software) and related
explanatory written materials (Documentation).
1. License Grant
Konica grants to you a non-exclusive license to use the Software. The term Use
shall include storing, loading, installing, executing or displaying the Software with
one computer.
2. Ownership and Copyright
The copyright and the intellectual property rights in regard to the Licensed Articles
is owned by Konica and and/or its licensors/suppliers. You acknowledge and
agree that the Licensed Articles, and its structure, organization and code are proprietary and valuable trade secrets of Konica and/or licensors/suppliers. You further acknowledge and agree that all right, title and interest in and to the Licensed
Articles, including associated intellectual property rights, are and shall remain, with
Konica and/or licensors/suppliers. This License Agreement does not convey to you
an interest in or to the Licensed Articles, but only a limited right of use revocable in
accordance with the terms of this License Agreement.
3. Restrictions
You may not adapt, modify, de-compile, disassemble, and reverse engineer or otherwise attempt to derive the source code for the Software. You may not rent, lease,
sublicense, modify, adapt, pledge, lend, share or transfer versions or copies of the
Software. You may not create derivative works based upon the Software or any
part thereof.
4. Copies
You may not make copies of the Licensed Articles unless Konicas prior written
consent is obtained provided that you may make one copy of the Software solely
for backup purposes.
5. Transfer
You may not transfer the Software, any copies or related Documentation or the License granted under this Agreement to a third-party transferee without Konicas
prior written consent.
6. Limited Warranty
Konica warrants, for your benefit alone, for a period of 90 days from the date of
commencement of this License Agreement (referred to as the Warranty Period)
that the Software shall operate substantially in accordance with the functional
specifications in the Documentation. Konica specifically does not warrant that the

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Web Utitilities Users Reference Guide

Software will operate uninterrupted or error-free. If during the Warranty Period, a


defect in the Software appears, you may contact the Konica for either a replacement or, if so elected by Konica, refund of amounts paid by you under this License
Agreement. In no event will Konica be held liable for any damages, including loss
of data, lost profits, or any other incidental, consequential, or indirect damages arising from the use of, or failure or inability to use this Software on any theory of liability. This limitation applies even if Konica have been advised of the possibility of
such damages.
7. Export Requirements
You may not export, re-export the Software, any copy or adaptation without Konicas prior written consent or in violation of any applicable Law or Regulation of the
country in which you are located and in which the Software is installed.
8. Termination
Konica may terminate your license by written notice to you for failure to comply with
any term of this Agreement. This License Agreement will also terminate upon your
sale, transfer or disposal of the equipment having the Software embedded therein.
Upon termination, you shall immediately destroy the Software and any copies
thereof, delete the Software from the hard drive of any product or computer in
which it was installed, together with all Documentation.
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The failure of any party to enforce any rights granted hereunder or to take action
against the other party in the event of any breach hereunder shall not be deemed
a waiver by that party as to subsequent enforcement of rights or subsequent actions in the event of future breaches.
10. Notice to U.S. Government End Users
U.S. GOVERNMENT RESTRICTED RIGHTS: The Licensed Articles are provided
with restricted rights. Use, duplication, or disclosure by the government is subject
to restrictions set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data
and Computer Software clause at DFARS 252.277-7013, and paragraph (c)(1) and
(2) of the Commercial Computer Software - Restricted Rights clause at FAR
52.277-19. The Software is a commercial item, as that term is defined at 48
C.F.R. 2.101, consisting of commercial computer software and commercial computer software documentation, as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and C.F.R. 227.7202-1 through 227.7202-4, all U.S.
Government End Users acquire the Software with only those rights set forth herein.
The manufacturer is: Konica Corporation, No. 26-2 Nishi-Shinjuku 1-chome, Shinjuku-ku, Tokyo 163-0512, Japan.

2002 by Konica Corporation

iii

Preface

NOTICE:
Konica Corporation has made every effort to ensure that the information in this manual is
complete and accurate; however, constant efforts are also being made to improve and
update this product. Therefore, Konica Corporation shall not be liable for errors in this
manual or for any consequential damages resulting from the use of this manual. The
information contained herein is subject to change without notice.
FEDERAL OR STATE LAWS MAY PROHIBIT THE COPYING OF CERTAIN
DOCUMENTS OR INFORMATION, RESULTING IN FINES OR IMPRISONMENT FOR
VIOLATORS.
WEB SITE ADDRESS:
To obtain additional product information, visit our Web site at:
http://www.konica.co.jp/worldkonica/index.html

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Web Utitilities Users Reference Guide

CONTENTS

Section 1: Introduction ................................................................ 1


To the User ............................................................................................2
About Web Utilities ...............................................................................2
Documentation............................................................................................ 2

Conventions Used in This Manual ......................................................3


Requirements........................................................................................4
General............................................................................................................ 4
Windows .......................................................................................................... 4
OS ............................................................................................................. 4
Macintosh ........................................................................................................ 5
OS ............................................................................................................. 5
Sun Solaris ...................................................................................................... 5
OS ............................................................................................................. 5

Key Features .........................................................................................6


Where To Go from Here: Web Utilities User's Reference Guide ......7
Where To Go from Here: Address Book User's Reference Guide ...7

Section 2: Accessing Web Utilities ............................................ 8


Overview................................................................................................9
Locating the Printers IP Address .....................................................10
Accessing Web Utilities .....................................................................10

Section 3: Using Web Utilities .................................................. 11


Web Utilities Features for the General User.....................................12
Main Page................................................................................................. 12
Page Buttons ............................................................................................ 12
Version Information ....................................................................................... 12
System Information ....................................................................................... 12
System Name .......................................................................................... 12
System Location ...................................................................................... 14
System Type............................................................................................ 14
Engine Model........................................................................................... 14
Engine Serial Number ............................................................................. 14
Copier Illustration .......................................................................................... 14
Engine Information ........................................................................................ 14
IP Controller Information ............................................................................... 14

Printer Status Page................................................................................... 16

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Preface

Version Information........................................................................................ 17
Engine Model................................................................................................. 17
Engine Serial Number.................................................................................... 17
IP Controller Information................................................................................ 17
IP Controller Configuration Values........................................................... 18
IP Controller Setting Values..................................................................... 18
PDL Information Values ........................................................................... 18
IP Firmware Version Values .................................................................... 19
Engine Information......................................................................................... 20
Engine Configuration Values ................................................................... 21
Installed Option Values ............................................................................ 21
ROM Version Values ............................................................................... 22
Input Tray Status...................................................................................... 22
Engine Counter Values ............................................................................ 23
Job Queue Information .................................................................................. 23

About Page............................................................................................... 24
Web Utilities Help ..................................................................................... 25

Section 4: Administrating Web Utilities ................................... 26


Administrating Web Utilities ..............................................................27
Network Setup Page ...........................................................................28
Printer Setup Page..............................................................................29
Engine Model............................................................................................ 29
Engine Serial Number .............................................................................. 29
Print Controller Settings............................................................................ 31
Changing Print Controller Settings ................................................................ 31

Print Settings ............................................................................................ 32


Changing Print Settings ................................................................................. 32

Finisher Settings....................................................................................... 34
Changing Finisher Settings............................................................................ 34

Appendix A: Troubleshooting................................................... 36
Configuring Your Web Browser ........................................................37
Enabling the Java Applet for MAC............................................................ 37
Netscape 4.x.................................................................................................. 37
Internet Explorer 4.x ...................................................................................... 39

Enabling the Java Applet for Windows ..................................................... 40


Netscape Navigator ....................................................................................... 40
Internet Explorer ............................................................................................ 41

Low Memory Issues on MACs Using Internet Explorer ..................43


Internet Explorer Bugs .......................................................................43
Bug #1 ...................................................................................................... 43
Bug #2 ...................................................................................................... 43

Web Utitilities Users Reference Guide

Netscape 6.0 Installation ....................................................................44


Upgrading Web Utilities on Systems Using Internet Explorer .......44

B
C

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Appendix B: Glossary ............................................................... 46


Appendix C: Index ..................................................................... 50

Section

1
Introduction

To the User
About Web Utilities
Requirements
Key Features

Web Utitilities Users Reference Guide

To the User
Welcome to Konica Web Utilities. This section includes an overview of the Users
Reference Guide and a description of Web Utilities. In order to familiarize yourself with this
product, please read this section before attempting to use Web Utilities.

About Web Utilities


The Konica Web Utilities allows you to monitor and administrate the printing activities of
your Konica copiers via the web. You do this by accessing the copiers IP address. With
Web Utilities, you may:

Monitor the status of the printers IP Controller and Engine

Customize the printers IP Controller and Engine

Manage the maintenance schedule of the printers engine

Address Book is an accessory function of Web Utilities. If you have this additional function,
the button for Address Book will be active in Web Utilities.

Documentation
The primary Users Reference Guide is for Web Utilities. That guide provides a
comprehensive overview of Web Utilities. In-depth specifics about the functionality of the
Main Page, the Printer Status Page, the Network Setup Page, the Printer Setup Page,
Address Book the About Page and the Help Page are provided in the Web Utilities User's
Reference Guide. That User's Reference Guide also contains System Requirements, a
Troubleshooting Appendix, a Glossary of Terms and an Index. For this reason we
recommend that you read and familiarize yourself with the Web Utilities Users Reference
Guide before you read the Address Book Users Reference Guide.
The Address Book User's Reference Guide provides specific instructions for using and
administrating the Address Book Page. An Index for the Address Book User's Reference
Guide is also provided.

Introduction

Conventions Used in This Manual


The following terminology is used throughout this manual:
1. Print controller or IP controller is a Print Controller
2. A Printer, an IP-Engine or an Engine is a Copier
3. Windows 98 is Microsoft Windows 98
Windows Me is Microsoft Windows Me
Windows NT 4.0 or Windows NT is Microsoft Windows NT 4.0
Windows 2000 is Microsoft Windows 2000
Windows XP is Microsoft Windows XP
4. When referencing multiple Microsoft OSs, they will appear as follows:
Windows 95/98/Me
Windows NT 4.0/2000/XP
Windows NT/2000/XP
Windows 95/98/Me/NT/2000/XP

Web Utitilities Users Reference Guide

Requirements
In order for Web Utilities to function properly, the following system requirements must be
met:

General

PC must support Java and JavaScript

Available Hard Drive space according to the Browsers recommended requirements.

Client must use TCP/IP port 8192 (decimal) to access the copier.

Windows
OS

Windows 95, 98 or 98SE, Windows Me, Windows NT 4.0, Windows 2000 or


Windows XP

CPU: Intel Pentium-class 233 MHz (or faster)

Memory: 64 MB (Min)

Note: 128 MB RAM is recommended for all systems.

Display: screen resolution of 800 x 600 (or higher), 256 colors

Browser:
Internet Explorer 4.0 - 6.x
(Microsoft JVM for Internet Explorer version 4.0 and above)
Java and JavaScript must be installed.
or
Netscape 4.0 - 6.x
(Netscape JVM 1.1.2 and above)
Java and JavaScript must be installed.

Introduction

Macintosh
OS
MAC OS 8.x, OS 9.x

CPU: PowerPC 604e 266 MHz (or faster) or G3/G4

Memory: 64 MB (Min)

Note: 128 MB RAM (or more) is recommended for all systems.

Display: screen resolution of 800 x 600 (or higher), 256 colors

Browser:
Internet Explorer 4.0 - 6.x
MRJ 2.1.4 or higher (MRJ 2.2.4 or higher is recommended)
Java and JavaScript must be installed.
or
Netscape 4.5 - 4.7x
MRJ 2.1.4 or higher (MRJ 2.2.4 or higher is recommended)
Java and JavaScript must be installed.

Sun Solaris
OS
Solaris 8.5

Browser:
Netscape 4.7, 6.0/6.1
JVM 1.1.5 or higher
Java and JavaScript must be installed.

Web Utitilities Users Reference Guide

Key Features
Konicas Web Utilities gives the user a wide range of monitoring abilities including:
1. A Quick View of the Copier Status that is readily available to the user.
2. A detailed view of the IP-Controller and the Engine Status.
Utilizing an easy-to-read format, the user can click on hyperlinks and get a complete listing of all IP Controller and Engine configuration settings.
3. Customize a variety of settings on an individual copier including:

FTP Client Parameters

Scan to Email Parameters

DNS Setup

4. Monitor Copier settings including:

Unit (NIC Card) and Network Status

5. Configure and change Copier settings including:

TCP/IP, NetWare, AppleTalk configuration

IPP printing configuration

Network Print Options

Reset and Restore Default Options

6. The following settings can be changed within the Address Book.


FAX

:Speed dial, Group dial, Program Key

E-mail :E-mail address, E-mail title, E-mail body


FTP

:FTP Settings

Please refer to the Address Book edition for instructions on this functions usage.

Introduction

Where To Go from Here: Web Utilities User's Reference Guide


Should you have specific questions about Web Utilities, please locate the Web Utilities
User's Reference Guide. Once you have that document, you will find information organized
as specified below:

Section One: Introduction


Section Two: Accessing Web Utilities
Section Two provides instructions for accessing a device using Web Utilities.

Section Three: Using Web Utilities


Section Three explains how a General User may use Web Utilities to access basic
functional information about the selected copier. It also provides information about
accessing Konicas web site and the Web Utilities Help system.

Section Four: Administrating Web Utilities


Section Four provides configuration and setting instructions for the system administrator.
All these functions are password-protected.

Appendix A: Glossary
This Appendix provides a glossary of all terms used in the Web Utilities Users Reference
Guide.

Appendix B: Index
This Appendix provides an index of all topics used in the Web Utilities Users Reference
Guide.

Where To Go from Here: Address Book User's Reference Guide

Section

2
Accessing
Web Utilities

Overview
Locating the Printers
IP Address
Accessing Web Utilities

Accessing Web Utilities

Overview
Web Utilities allows the user to monitor and configure a Konica copier via the web. No
external application is required because the Web Utilities application is a standard feature
of the Konica copier.
To utilize Web Utilities, a user accesses the Internet then types in the IP address of the
copier. A System Administrator usually provides this address to the user. A user may
monitor one copier at a time. All that is required is one open Internet connection, or
window, per copier.
A General User will be able to access a copier via Web Utilities and monitor IP-Controller
and Engine status. The General User can utilize several other functions such as checking
basic settings (like printing and finishing options), detecting errors and locating a contact
person to whom they can report such conditions, and checking the maintenance schedule.
A System Administrator can customize a variety of configuration options, to guarantee that
the Konica device provides the most functionality for its intended audience.

Web Utitilities Users Reference Guide

Locating the Printers IP Address


To access Web Utilities, you must first make sure the copier you wish to monitor includes
Web Utilities as part of its software.
The easiest way to locate the copiers IP address is to ask for it from the System
Administrator. The IP address is also provided on the engines Operation panel. Finally, if
you have enabled the Network setup list Printed in the Key Operation Mode , the coiper
information can be located on this page.

Accessing Web Utilities


To access Web Utilities, follow these steps:
1. Open a compatible browser (Section One provides specifics).
2. In the Browsers address field, enter the IP address of the copier you wish to monitor.
Web Utilities will open. If you are a General User, go to Section Three for use information.
If you are a System Administrator, review Section Three quickly, and then go to Section
Four for administration instructions.

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Section

3
Using
Web Utilities

Web Utilities Features


for the General User

Main Page

Printer Status Page

About Page

Web Utilities Help

Web Utitilities Users Reference Guide

Web Utilities Features for the General User


When you access Web Utilities, the Main Page opens (Figure 3.1). The various functions
offered by Web Utilities are accessed via the Page Buttons, located at the left side of the
Web Utilities window (Figure 3.1).
A General User of Web Utilities is someone interested in easily locating information about
a copier including specifics like the system name, the system location and the copiers
status. The General User might also use Web Utilities to access Konicas home page and
further research Konica Corporation, its products and the technical support offered. The
Web Utilities Help file might also be useful to the General User. These components are
discussed in this section.
A System Administrator would use Web Utilities to coordinate copier management,
specifically, to configure network and printer settings. Should you wish to find out how to
administrate a copier via Web Utilities, please turn to Section Four.

Main Page
When you access Web Utilities, the Main Page opens (Figure 3.1). Web Utilities Main
Page provides basic information about the location and Engine status of the copier. A
discussion of each of the features on this page follows.

Page Buttons
These buttons, located at the left-hand side of the page, are hyperlinks to Web Utilities
various functions. A General User will find the following pages helpful: Main, Printer
Status, About and Help. These pages all provide information for review, but the
information cannot be changed from these pages.
To change settings and displays, a System Administrator needs to go to the following
pages: Network Setup Printer Setup and Address Book. While all users may access
these pages, only a System Administrator may alter the information since all functions are
password-protected.

Version Information
Near the top of the page, this header provides Web Utilities version information.

System Information
The following items are provided in the System Information section:

System Name
The Administrator-assigned name of the printer/copier. The value for this field can be
assigned via the Printer Setup Page.

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Using Web Utilities

Version
Information
System
Information

IP Controller Information

Copier
Illustration

Page
Buttons

Engine
Information

Figure 3.1- Web Utilities Main Page

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Web Utitilities Users Reference Guide

System Location
A description of where the printer/copier is located. This is assigned by the System
Administrator. The value for this field can be setup via the Printer Setup page.

System Type
A description of the functions available at this copier is provided here.

Engine Model
The Controllers name is listed here.

Engine Serial Number


The copiers serial number is listed here.

Copier Illustration
An illustration of the copier is provided here. Across the illustration, one of the following
messages will appear, reflecting the current engine condition: Offline, Printing, Alert, Error
or Ready.

Engine Information
To the right of this button, a display provides information about the engine status. Table
3.1 lists the various readouts that may appear here and provides an explanation of the
conditions indicated by each readout. For specific engine configuration information, click
the Engine Info button. This will link you to the Engine Information page, a subsection
of the Paper Status function.

IP Controller Information
Below this button, a display provides information about the IP status. The display should
read Ready. For detailed information about the IP Controller settings, click the IP Info
button. This will link you to the IP Controller Information page, a subsection of the Paper
Status function.

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Using Web Utilities

Display

Engine Status
Initializing/Setting Conditions

Power Off

Copier is powered off.

Warming Up

Copier is warming up.

In_Menu

User is accessing the "Printer Setting Menu."


Regular Functions

Ready

Copier is ready to print.

Interrupt Copy

The "Interrupt Copy" function has been activated.

Printing

The Copier is printing.


Alert Conditions

PM_Required

Copier Maintenance required.

Toner Low

Copier toner is low.

STAPLER_EMPTY

The Copier's stapler dispenser is empty.

Memory Full

The Copier's ERDH Memory is full.


The Copier needs to be restarted after experiencing one of the following conditions: Paper Jam, No Paper or Memory Full.

Waiting for Restart

Error Conditions
An alert message that indicates a minor problem with the machine,
e.g., an open door.
Fatal Error A Call for service message. Please contact your Konica
Service Representative.

Operator Attention

Paper_Jam

A paper jam has occurred.

Communication Error
Operator Attention
No Paper

A Limited Use error. You may continue to use your copier but only
in a limited capacity. Check your Copier manual for more information.
The Copier is out of toner.
The Copier has run out of paper while processing a job.

Table 3.1 - Engine Status Display and Conditions

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Web Utitilities Users Reference Guide

Printer Status Page


From the Main Page, click on the Printer Status button. The Printer Status page opens
(Figure 3.2). From this page, a user may access information about the IP Controller, the
Engine and the Job Queue. Specifics about each of these functions follow.

Engine
Information
IP Controller
Information

Job Queue
Information

Figure 3.2 - Web Utilities Printer Status Page

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Using Web Utilities

Version Information
Near the top of the page, this header provides Web Utilities version information.

Engine Model
The Controllers name is listed here.

Engine Serial Number


The Copiers serial number is listed here.

IP Controller Information
To the right of the IP Info button, a display provides information about the IP Controller
status. Is should read Ready. When you click on the IP Info button, a new screen opens,
providing detailed information about the IP Controller settings (Figure 3.3). A description
of these values follows.
Note: The values shown below may differ depending upon the printer. Use these
as a general guideline.

Figure 3.3 - IP Controller Configuration Settings

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Web Utitilities Users Reference Guide

IP Controller Configuration Values


The following IP Controller configuration values are provided as noted:
IP Model
IP Processor
IP Memory
Hard Disk Installed

The IP Controller's name is listed here.


The type of processor used in the IP Controller is listed here.
The amount of memory installed in the IP Controller is listed here in MB.
If the IP Controller has a HD, its presence is indicated here.

Hard Disk Size (MB)

The HD size is listed here in MB.

Free Disk Size (MB)

The available amount of HD space is listed here in MB.

IP Controller Setting Values


The following IP Controller setting values are provided as noted:
Resolution
Spool Mode
Banner Option
Default Paper Size

The current default setting of the IP Controller's resolution is listed here.


N/A
The current setting of the IP Controller's banner option is listed here (On or Off).
The current setting of the IP Controller's default paper size is listed here.

PDL Information Values


The following PDL version values are provided as noted:
IP PCL Version

The System Version is listed here.

IP KCPDL Version

The KCPDL Version is listed here.

IP PostScript Version

The PostScript System Version is listed here.

Paper Table Version

The Paper Table Version is listed here.

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Using Web Utilities

IP Firmware Version Values


Various firmwares are listed, as are their corresponding values.
IP ROM Version
NIC Firmware Version
VxWorks

The controller's system version is listed here.


N/A
The controller's Operating system (VxWorks) version is listed here.

SysVersion

The controller's system version is listed here.

INIT Version

The controller's system Init.o version is listed here.

DPO Version

N/A

PAR Version

N/A

SNMP Version

N/A

IOC Version

The controller's ioc.o version is listed here.

SDB Version

The controller's sdb.o version is listed here.

FMA Version

The controller's fma.o version is listed here.

FBC Version

N/A

PED Version

The controller's ped.o version is listed here.

ECM Version

The controller's ecm.o version is listed here.

DBI Version

N/A

AppServer Version

N/A

Lang Version

N/A

SCM Version

N/A

DBG Version

The controller's dgb.o version is listed here.

ERR Version

The controller's err.o version is listed here.

C1C1 Version

N/A

C1C2 Version

N/A

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Web Utitilities Users Reference Guide

Engine Information
To the right of the Engine Info button, a display provides information about the engine
status. Table 3.1 lists the various readouts that may appear here and provides an
explanation of the conditions indicated by each readout (including error conditions). When
you click on the Engine Info button, a new screen opens, providing detailed IP Controller
information about the Engine configuration settings (Figure 3.4). A description of these
values follows.
Note: The values shown below may differ depending upon the printer. Use these
as a general guideline.

Figure 3.4 - Engine Information

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Using Web Utilities

Engine Configuration Values


The following engine configuration values are provided as noted:
Engine Type

The engine type is listed here.

Finisher Type

The finisher type is listed here.

Country Code

The engine's country code is listed here.

Display Language
Engine ERDH Memory

The engine's display language setting is listed here.


The size of the engine's ERDH memory is listed here in MB.

Installed Option Values


The following installed option values are provided as noted:
ADF Installed

The Automatic Document Feeder is installed. (Yes or No)

ADU Installed

The Automatic Duplexer Unit is installed. (Yes or No)

DrawBase Installed
Punch Installed
Trimmer Installed
Fax Installed
CenterFold Installed
Zfold Installed
3-Fold Installed
LCT Installed
Staple Installed
Sheet Feeder Installed

The DrawerBase is installed. (Yes or No)


The Punch is installed. (Yes or No)
The Trimmer is installed. (Yes or No)
The Fax is installed. (Yes or No)
The CenterFold is installed. (Yes or No)
The Zfold is installed. (Yes or No)
The 3-Fold is installed. (Yes or No)
The Large Capacity Tray is installed. (Yes or No)
The Stapler is installed. (Yes or No)
The Sheet Feeder is installed. (Yes or No)

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Web Utitilities Users Reference Guide

ROM Version Values


The following ROM Version values are provided as noted:
Engine ROM Version

The Engine ROM Version is listed here.

Finisher ROM Version

The Finisher ROM Version is listed here.

Image ROM Version

The Image ROM Version is listed here.

Panel ROM Version

The Panel ROM Version is listed here.

Optic ROM Version

The Optic ROM Version is listed here.

ADF ROM Version

The Automatic Document Feeder ROM Version is listed here.

DB ROM Version

The DB ROM Version is listed here.

Fax ROM Version

Fax Unit ROM Version is listed here.

Input Tray Status


The Input Tray Status table provides the following information about each tray attached
to a printer:
Tray Name

The trays assigned name.

Paper Size

The size of paper currently in the tray.

Wide Paper

Will read either No Wide, Wide or Tray Open depending upon the
trays capacity and condition.

Paper Type

The type of paper will be listed.

Tray Status

Will read either Has Paper or No Paper depending upon the current
condition.

Note: These values are dynamically updated.

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Using Web Utilities

Engine Counter Values


The following Engine Counter values are provided as noted:
Total Count
Printer Count
Total PM Count
Developer Count
Drum Count

The Engine's total count is listed here.


The Engine's printer count is listed here.
The Engine's total PM count is listed here.
The Engine's total developer count is listed here.
The Engine's drum count is listed here.

Note: These values are dynamically updated.

Job Queue Information


Information will appear here indicating how many jobs are waiting in the engine and how
much time is left to finish the job that is currently printing.
Note: These values are dynamically updated.

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Web Utitilities Users Reference Guide

About Page
From the Main Page, click on the About button. This will open a Konica URL. The language
you have selected for the Printer Settings of your device determines the URL that opens.
The following language settings will be linked to the indicated URLs:
English (U.S.)

http://www.konicabt.com

French

http://www.konica.fr

German

http://www.konica.de

Italian

http://www.konica.it

Japanese

http://www.konica.co.jp

Spanish

http://www.konica.es

All Other Languages

http://www.konica.co.jp/corporate/index_e.html

Figure 3.5 shows Konica Corporations Home page. This page appears when a language
other than those listed above is selected for your Printer Settings.
Note: Proxy/firewall must be set to access the Internet.

Figure 3.5 - Web Utilities About Page Link

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Using Web Utilities

Web Utilities Help


For each of the Page Buttons on the Web Utilities screen, there is a help file. If you are on
the Main Page and click the Help button (Figure 3.6), a Help file describing all the features
and functions of the Help Page opens (Figure 3.6).
Note: If you are on a secondary page of one of the buttons, when you click on the
Help button, the Help file opens displaying the primary page for the selected button. To locate help specific to your needs, click on the inter-active screen and navigate to the information you need.
Navigate the Help Pages by using the scroll bar on the right. The screen image that
appears on each Help page is also interactive. Roll your cursor over an item on the screen,
and a pop-up dialog box appears, informing you about what happens when you click on
the item. Additionally, on the left-side of each Help page, under the Konica logo, are the
Page buttons. These buttons are hyperlinks to other Help pages. Click a button to access
help information about the selected page.

Help Button

Figure 3.6 - Web Utilities Help Button

25

Section

4
Administrating
Web Utilities

Administrating Web
Utilities
Network Setup Page
Printer Setup Page

Administrating Web Utilities

Administrating Web Utilities


The System Administrator can use Web Utilities to facilitate device management.
Password-protected functions such as changing the network settings and changing the
printer settings may all be completed using Konicas Web Utilities. Complete
administration functions will be discussed in this section.
Section Three provides a basic overview of General User functions including an in-depth
discussion of the Main Page, the screen that appears when Web Utilities opens. Before
proceeding, please familiarize yourself with the information presented in Section Three.

27

Web Utitilities Users Reference Guide

Network Setup Page


Note: The left-right, up-down arrow keys will not function when you are on this
page. You may only use the mouse to navigate to items on this page.
From the Network Setup page, an administrator may confirm various Network related
parameters. You select the option(s) you wish to change by selecting from a menu that
appears at the top of the Network Setup page.
To access the Network Setup page, follow this procedure:
1. From the Main Page, click on the Network Setup function button. The Network
Setup page opens (Figure 4.1).
A description of each of the configuration options follows.
Should you have specific questions about Network Setup, please locate the Copier
Users Reference Guide (Network Scanner).

Figure 4.1 - Web Utilities Network Setup Page

28

Administrating Web Utilities

Printer Setup Page


From the Printer Setup page, an administrator may customize a variety of Print Controller,
Printing and Finishing Options including service information. These functions are
password protected.
Note: In order to alter any of the fields that follow, a password is required. The default password for Web Utilities is sysadm.
Note: If you change information on a page, the new values will appear on screen.
These new values, however, will not take effect unless you enter the password. Should you exit a page without entering the password, the values will
default back to the earlier settings.
To access the Printer Setup page, follow this procedure:
1. From the Main Page, click on the Printer Setup function button. The Printer Setup page opens (Figure 4.2). At the top of the page, the following two items appear:

Engine Model
The Controllers name is listed here.

Engine Serial Number


The engine serial number is listed here.
Instructions for customizing the print controller options follow.

29

Web Utitilities Users Reference Guide

Figure 4.2 - Printer Setup Page

30

Administrating Web Utilities

Print Controller Settings


The Print Controller Settings is the default option when the Printer Setup page opens. The
options available and a brief description of each are provided in the table below.
Option
System Name
System Location

Purpose
A custom name assigned by the Administrator.
A custom location description assigned by the Administrator.

Banner Page

A page that preceeds all documents. Set function on or off here.

Spool Mode

Disable

Job Time-out (sec)

Disable

Service Person Name

Administrator-assigned service person.

Service Person Phone Number

Service person's contact phone number.

Last Service Date

Entered by service person to note last service date.

Last Service Error

Entered by service person to note last service error.

Manager Name

Contact name for person in office responsible for machine.


Administrator-assigned.

Changing Print Controller Settings


Should you wish to change any of the Print Controller settings, follow these steps:
1. Open the Printer Setup page.
2. There are four buttons just below the Network Card Serial Number (Figure 4.2).
Click the Print Controller button.
3. Select the field you wish to change (Figure 4.2).
4. Enter the new settings.
Note: Should you wish to change the System Name or System Location, the
name you enter cannot exceed 19 characters.
5. At the bottom of the page, type in the system password in the provided field (Figure
4.2).
6. Click Accept (Figure 4.2).

31

Web Utitilities Users Reference Guide

Print Settings
Print Settings is accessed via the Printer Setup page. The following options may be
customized. Note the underlined items are exclusive to PCL print jobs only.

Default Paper

Resolution

Print Quality

Duplex

Point Size

Font Number

Copies

CR/LF Mapping

Orientation

Symbol Set

Pitch

Font Number

Form Lines

Input Tray

Changing Print Settings


Should you wish to change any of the Print settings, follow these steps:
1. Open the Printer Setup page .
2. There are four buttons just below the Network Card Serial Number (Figure 4.2).
Click the Printing button. The Printing options open (Figure 4.3).
3. Select the field you wish to change (Figure 4.3).
4. Enter the new settings.
5. At the bottom of the page, type in the system password in the provided field (Figure
4.3).
6. Click Accept (Figure 4.3).

32

Administrating Web Utilities

Figure 4.3 - Print Settings Page

33

Web Utitilities Users Reference Guide

Finisher Settings
The Finisher Settings are accessed via the Printer Setup page. The following options may
be customized:

Output Tray

Offset

Output Order

Staple

Collate

Changing Finisher Settings


Should you wish to change any of the Finisher settings, follow these steps:
1. Open the Printer Setup page.
2. There are four buttons just below the Network Card Serial Number (Figure 4.2).
Click the Finishing button. The Finishing options open (Figure 4.4).
3. Select the field you wish to change (Figure 4.4).
4. From the pull-down menu, select the new settings.
5. At the bottom of the page, type in the system password in the provided field (Figure
4.4).
6. Click Accept (Figure 4.4).

34

Administrating Web Utilities

Figure 4.4 - Finisher Settings Page

35

Appendix

A
Troubleshooting

Web Utitilities Users Reference Guide

Configuring Your Web Browser


Problem
When you try to access Web Utilities, some of the buttons do not work properly or a
message appears telling you that the Java Applet needs to be enabled.
Solution
Use the instructions that follow to enable the Java Applet. Make sure you select the
instructions for your OS and your Browser.

Enabling the Java Applet for MAC


Netscape 4.x
To enable the Java Applet for a MAC that uses Netscape 4.x as its browser, follow these
steps:
1. From the Edit menu, select Preferences.
2. From the Category menu, select Advanced.
3. Make sure the Enable Java and Enable JavaScript options are selected (Figure
5.1).
4. From the Category menu, select Applications. The screen in Figure 5.2 opens.
5. From the new screen, locate the Description column. Verify that Embedded Java
Applet appears in this column. Make sure MRJ Java Plug-in appears directly next
to this entry, in the Handled By column (Figure 5.2).
Note: If these entries do not appear, repeat steps 1 through 3.

37

Troubleshooting

Figure 5.1 - Enabling Java Applet Netscape 4.x

Figure 5.2 - Verifying Java Applet Netscape 4.x

38

Web Utitilities Users Reference Guide

Internet Explorer 4.x


To enable the Java Applet for a MAC that uses Internet Explorer 4.x as its browser, follow
these steps:
1. From the Toolbar, select Preferences.
2. From the Web Browser menu, select Java (Figure 5.3).
3. Make sure Enable Java is selected (Figure 5.3).
4. Verify that swingall.jar and mac.jar files appear under the Class Paths section
(Figure 5.3).

Figure 5.3 - Verifying Java Applet Internet Explorer 4.x

39

Troubleshooting

Enabling the Java Applet for Windows


Netscape Navigator
To enable the Java Applet for a PC that uses Netscape Navigator as its browser, follow
these steps:
1. From the Edit menu, select Preferences.
2. From the Category menu, select Advanced.
3. Make sure the following Java options are selected:
Automatically load images
Enable Java
Enable JavaScript
Enable JavaScript for Mail and News
Enable style sheets (Figure 5.4).
4. Click OK to enter these options.

Figure 5.4 - Enabling Java Applet Netscape 4.x

40

Web Utitilities Users Reference Guide

Internet Explorer
To enable the Java Applet for a PC that uses Internet Explorer as its browser, follow these
steps:
1. From the Tools menu, select Internet Options.
2. Select the Advanced tab.
3. Scroll down to the Java VM section then make sure the following Java options are
selected:
Java console enabled (requires restart)
Java logging enabled
JIT compiled for virtual machine enabled (requires restart) (Figure 5.5).
4. Click OK to enter these options.
5. Close all programs and restart your system to enable the Java options.

Figure 5.5 - Enabling Java Applet Internet Explorer

41

Troubleshooting

After restarting, should you receive a message that says error connecting to server and
find that Java fails to load when you open Web Utilities, follow these steps to remedy the
situation:
1. From the Tools menu, select Internet Options.
2. Select the Security tab (Figure 5.6).
3. Select Custom Level (Figure 5.6).
4. Scroll down to the Java section. Under the option Java permissions, select Medium (Figure 5.6).
5. Click OK to enter the changes.

Figure 5.6 Enabling Java Applet Internet Explorer

Figure 5.6 Enabling Java Applet Internet Explorer

42

Web Utitilities Users Reference Guide

Low Memory Issues on MACs Using Internet Explorer


Problem
When you try to access Web Utilities, some of the buttons do not work properly or a
message appears telling you that you do not have enough memory to run Web Utilities.
Solution
1. Quit Internet Explorer.
2. Select the Get Info on the Application option for Internet Explorer.
3. Increase the memory partition for Internet Explorer.
Note: See your MAC Users Guide for complete instructions about partitioning
memory.

Internet Explorer Bugs


Bugs specific to Internet Explorer are resolved by going to the Internet Explorer web page
and following the suggestions they offer. Two such bugs are listed here. The web site you
need to access is provided for each bug.

Bug #1
Pressing the Refresh, Back or Forward buttons repeatedly while some Java Applets are
actively loading, causes Internet Explorer to stop functioning properly.
Solution
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q192269

Bug #2
Scrolling up and down causes display images and text to overlap.
Solution
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q181836

43

Troubleshooting

Netscape 6.0 Installation


Problem
Web Utilities does not work with Netscape 6.0.
Solution
The Default or Recommended Installation of Netscape 6.0 does not included Java support.
Reinstall Netscape 6.0, and select the Full Installation of Netscape option.

Upgrading Web Utilities on Systems Using Internet Explorer


Problem
Error messages appear after upgrading to a new level of Web Utilities.
Solution
The Browser Cache must be deleted before running the new version. Follow these steps
to delete the Browser Cache:
1. From the Tools menu, select Internet Options.
2. Under the section Temporary Internet Files, click on Delete Files (Figure 5.8).

Figure 5.8 - Selecting Internet Options

44

Web Utitilities Users Reference Guide

3. On the Delete Files screen, select the Delete all offline content option box then
click OK (Figure 5.9).
4. Exit Internet Explorer, reconnect, then go to Web Utilities.

Figure 5.9 - Deleting Offline Content

45

Appendix

B
Glossary

Web Utitilities Users Reference Guide

Browser
Software that allows a user to view and read documents over the Internet or World Wide
Web, e.g., Microsoft Internet Explorer and Netscape Navigator.

DNS
Domain Name Service. A service that maps TCP/IP numbers to a name, e.g. 123.12.4.245
becomes www.konica.com.

Firewall
A form of Internet security used to prevent unwanted traffic between a private network and
the Internet.

HDD
Hard Disk Drive. A computers hard drive.

HTML
Hyper Text Markup Language. A language used for creating documents that are accessed
on the World Wide Web.

Internet
The global network of networks.

IP
Internet Protocol. The part of the TCP/IP protocol responsible for providing addressing and
routing services.

IP Address
The specific address of a computer on a network that uses TCP/IP as its network protocol.

IP Controller
Image Processor Controller. The Engine that enables communication between a Konica
device and a PC, either via a network or a direct connection.

IPX
Internet Package Exchange. A network protocol used primarily by Novell NetWare.

JVM
Java Virtual Machine. A program that runs under an operating system and interprets Java
programs.

LAN
Local Area Network. A small, isolated network of computers, usually located in one office.

47

Glossary

LCT
Large Capacity Tray. A tray that holds multiple reams of paper.

LPT Port
Line Print Terminal Port. A 25-pin parallel port on a PC.

MB
Megabyte. Approximately one million bytes of data.

MIB
Management Information Base. When SNMP devices send SNMP messages to the
management console, the information is stored in the MIB.

Network
A group of interconnected computers that transfer data back and forth.

Octet
A group of eight bits, also called a byte.

OS
Operating System. The software on a computer that enables the user to communicate with
the hardware.

RAM
Random Access Memory. The place on a computer where programs reside when they are
running.

Server
A computer on a network that supplies data so that other computers may use it.

SNMP
Simple Network Management Protocol. A protocol used to manage network devices.

TCP
Transmission Control Protocol. The part of the TCP/IP protocol suite that ensures reliable
task delivery of packets to destinations.

TCP/IP
Transmission Control Protocol/Internet Protocol. A catchall term used to describe the
protocol suite upon which the Internet runs.

48

Web Utitilities Users Reference Guide

WAN
Wide Area Network. A larger network that usually spans more than one office.

Windows NT
Microsofts enterprise operating system.

XML
Extensible Markup Language. A language similar to HTML used for creating documents
that are accessed on the World Wide Web.

49

Appendix

C
Index

Web Utitilities Users Reference Guide

Engine Status Displays 15

About Page 24

Address Book 2

Finisher Settings 36
changing 36

C
Changeing
Finisher Settings 36
print controller settings 32
printing settings 33

G
General User
defined 12
uses for the 9

Configuring Web Browser


enabling Java Applet
for Internet Explorer 42
for Internet Explorer 4.x 40
for MAC 38
for Netscape 4.x 38
for Netscape Navigator 41
for Windows 41

H
Help Page 25

I
Input Tray Status 22

Controller Configuration Values 18

Installed OptionValues 21

Controller Setting Values 18

Internet Explorer Bugs 44

Copier Illustration 14

IP Controller Information 17, 18, 26


controller configuration values 18
controller setting values 18
IP controller configuration Settings 17
IP firmware version values 19
PDL information values 18

D
Documentation 2
Address Book 2
Web Utilities 2

IP Firmware Version Values 19

IP Information 26

Engine Configuration Values 21


Engine Counter Values 23
Engine Information 14, 20
engine configuration calues 21
engine counter values 23
input tray status 22
installed option values 21
ROM version values 22

Engine Serial Number 14, 17, 30

51

J
Job Queue Information 23

K
Key Features 6

L
Locating the Printers IP Address 10

Index

Low Memory Issues on MACs

engine information 20
engine model 17
engine serial number 17
IP controller information 17
IP firmware version values 19
job queue information 23
version information 17

using Internet Explorer 44

M
Main Page
copier illustration 14
engine information 14
functions defined 12
IP Information 14, 26
system Information 12
version Information 12

Model
engine model 17, 30

R
ROM Version Values 22

S
System Administrator
uses for a 9

System Information 12

Netscape 6.0

engine serial number 14, 17


system location 14
system name 12
system type 14

installation 45

Network Setup Page 29

System Requirements
general 4
Macintosh 5
Sun Solaris 5
Windows 4

PDL Information Values 18


Print Controller
configuration settings 17

Print Controller Settings 32


changing 32
options available 32

T
Troubleshooting 37

Print Settings 33

configuring your web browser 38


Internet Explorer bugs 44
low memory on MACs 44

changing 33

Printer Setup Page 30


Finisher Settings 36
model 30
network card serial number 32
print controller settings 32
printing settings 33

Printer Status Page 16, 17

U
Upgrading Web Utilities 45

V
Version Information 13, 17

controller configuration settings 17

52

Web Utitilities Users Reference Guide

W
Web Utilities
About Page 24
accessing 8, 10
locating the printers IP address 10
Administrating 27
documentation 2
Help Page 25
key features 6
Main Page 12
network setup page 29
page buttons 12
Printer Setup Page 30
printer status page 16, 17
relationship to Address Book 2
requirements 4
using
general user 12

53

 

     
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