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Heathrow Airport

Overview

J4
J4b
J15
H

N
Y LA

PA

T5

Business
Parking
Plus

T1, T2 & T3
Business

Long stay

Terminal 1

Central
Bus Station

Heathrow Connect

Underground

Buses & coaches

Heathrow Express

Terminal 2

A30

Heathrow Connect
Buses & coaches

M25

T
EA

U
SO

TH

ES

RO

AD

Sixt

GG

Heathrow Connect

RD

Underground
Heathrow Express

A315

FA

GR

Terminal 4

Contents

EW

Heathrow Express

AY

Short Stay

US

A3113

T2

Terminal 3

CA

J14

Underground

A4

Heathrow Airport

Avis
Budget

Terminal 5

T1, T2 & T3

TUNNEL

Long Stay

Avis
Budget

Short stay

Short Stay

A4

B AT H R OA D

T1 & T3

T5

AY

Pod
Parking
Hertz
Enterprise
Europcar
National
Alamo

London

J4a

A3044

A312

A437

TH

H AT C H L A N E

A
ON RO

A4

PS

H RO
AD

Dollar
Thrifty

M4

SI

B AT

J3

A408

A3044

M25
A4

WA

Slough
Reading
The West

O
OL L

M4

M4

T4

I
S TA

Short Stay

NES

RO

AD

Buses & coaches

Heathrow Airport overview

Check-in

Departure lounge

A3044

Arrivals
International Arrivals

Onward travel

Version 8 Heathrow T1 10/14 2014 LHR Airports Limited. Published October 2014.

T4
Long Stay
& Business

A30

A315
0km
0mi

1km

0.5km
0.5mi

1.5km
1mi

Terminal 1

Check-in
Level 1 and mezzanine
Food and drink

Airline check-in

Cafs
18

Costa Coffee 
Bars and restaurants

19

The Skylark 
by JD Wetherspoon

Zone A
Special assistance

Entrance

Mezzanine

Moneycorp

Zone B

Zone D

TAM Airlines 

Zone C

Toilets
Accessible toilet All

Repack area

Seating

Baby care

All

Drinking 
fountain

17

Security

Entrance

Departures

Cash machine

Family toilets

Commercial exports

Special assistance

Mothers 
nursing

Telephone

VAT
refunds

VAT refunds 
6
managed by Travelex

Internet facility
Entrance

18

Customs

11

Commercial exports
Cash declarations

Zone E
VAT
6 refunds
10
9

Zone F

8
Zone H
Zone K

Contents
Heathrow Airport overview

Check-in

Departure lounge

Arrivals
International Arrivals

Onward travel

17

Zone G

Version 8 Heathrow T1 10/14 2014 LHR Airports Limited. Published October 2014.

Zone J

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

19

16

Escalator

Information

Security

All

Stairs

Zone D

Icelandair 

Postbox
2, 4

VAT refunds
6
managed by Travelex

16

Zone C

Zone H

Lift

Bureau de change

12

Zone B

El Al 

Services
Airline service desk

13

British Airways 

Terminal 1

Departure lounge
Level 1

17

Gates 1621

5 minute walk

1
2

Terminal 2
20 minute walk

Gates B28B49
20 minute walk

3
14

EL AL King David lounge

10

16
15

Gates 28 & 7478

12

20 minute walk
British Airways
International lounge

11

12
Security

Entrance
from Check-in

Special assistance

Up to
13 Servisair
lounge

18

Shopping

Food and drink


1

Cafs

Cocoon 

Pret A Manger 

Dixons Travel 

Bars and restaurants

Boots

Glorious Britain 
WHSmith 
World Duty Free 

7
16
3, 15

Services
Airline Lounges
6

Lift

Servisair lounge

13

Airline service desk

12

Caviar House & Prunier Seafood Bar

Giraffe 

The Harlequin Alehouse & Eatery

Multi-faith
prayer room

Stairs
10

Telephone
Toilets

Pharmacy

1
Accessible toilet All

Bureau de change
Postbox
Moneycorp

14

Baby care

All

Drinking
fountain

All

Seating

Contents

Cash machine

Special assistance

11

Internet facility

Heathrow Airport overview

Check-in

Departure lounge

Arrivals
International Arrivals

Onward travel

Version 8 Heathrow T1 10/14 2014 LHR Airports Limited. Published October 2014.

Mothers nursing 18
Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Terminal 1

Down to

Heathrow
Express

Arrivals (International)
Ground floor

Connect trains

Terminals 4 & 5
14

15

Shopping

Food and drink


15

Excess Baggage Company

13

Down to

Underground

WHSmith

World Duty Free

Services

Terminal 3
walkway

16

Entrance

Baggage 

enquiries

6-11

Public area
Passenger area

Moneycorp

Travelex

Car rental desk



13

11

4
5
6

1
10

Heathrow Airport overview

Check-in

Departure lounge

Arrivals
International Arrivals4
Onward travel

Version 8 Heathrow T1 10/14 2014 LHR Airports Limited. Published October 2014.

Accessible
toilet

16, 17

Baby care

16, 17

Priority seating
Female toilet

17

Male toilet

18

Seating

Customs

Stairs

Tourist information

Tourist services
by British Hotel
Reservation Centre

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Help
Point

8
9

17

18

14

Toilets

Meeting point

Telephone

Contents

Heathrow Express

Postbox

Cash machine
Escalator

Ticket sales

Lift

Bureau de change

Exit from Baggage


reclaim hall

Help point

Internet facility

Baggage reclaim

12

12

Costa Coffee

Terminal 1

Arrivals (Onward travel)


Ground floor

Down to

Heathrow
Express

First lane
Second lane
5
Down to

T1a Short stay


car park

Excess Baggage Company

WHSmith

Food and drink


3

Costa Coffee

Bus and coach stop allocation

1
4

Terminal 3
walkway

Up to

Shopping

Terminals 4 & 5
8

Underground

Connect trains

1a
Entrance

Hotel Hoppa

Group travel pick up

Car rental (off airport)


Dollar Thrifty, Sixt

Car rental (on airport)


Avis Budget, Europcar/National/Alamo,
Enterprise, Hertz

Car parking (off airport)


NCP Flight Path, Purple Parking,
Purple Parking Business, Reeds

1 1a
Car parking (on airport)
Business, Long stay, Hotel by bus, Help bus

Services
Exit from Baggage
reclaim hall
3

Bus stop

Car rental desk

Public area
Passenger area

Cash machine

Meeting point

Postbox

Seating

Help point

Smoking area

Lift

Heathrow Express

Priority seating

Escalator

Internet facility

Ticket sales

Accessible toilet All


Baby care

Stairs
Taxi rank

Telephone

Heathrow Airport overview

Check-in

Departure lounge

Arrivals
International Arrivals

Onward travel

Version 8 Heathrow T1 10/14 2014 LHR Airports Limited. Published October 2014.

All

Tourist information

Tourist services
by British Hotel
Reservation Centre

Free Wi-Fi is available throughout the terminal. Network name: Heathrow Wi-Fi

Contents

Toilets