Choosing an

Employee Performance
Management Software

- Cloud & On-Premise Options

Prabakar Marimuthu Implementation time is only Customer has to purchase the around 2 weeks with the cloud required servers and software hosting model. synergita. you may need more servers to distribute the load. In the on-premises model. Comparison between Cloud and On-Premise Solution Synergita supports both cloud & on-premises hosting for customers. This white paper analyses what these models really mean and how you can choose one among them based on your needs. There are several companies providing these cloud environments including Amazon. Implementation Time www. It will be more and setup the data center. HP. Cloud Infrastructure Required On-Premises Only browser is needed for a Customer has to provide the customer to start using servers & software licenses. Synergita Typically servers would include 2 servers (one as application server and other as database server). which can be used for hosting software applications & services. Cloud is a remotely placed network of servers. Page 02 . you have an option of choosing between cloud based solution and on-premises solution. the implementation. of the employees are high. The cloud version is deployed in Amazon cloud environment (AWS). Software developers (ISVs) deploy their employee performance management software in a cloud environment that can serve multiple customers.Cloud or On-Premise While evaluating an employee performance management software. Here is a quick comparison of both models. etc. If no. IBM. And around implementing the soft- then Synergita team will start ware and configuring the deploying the product and do process to suit customer needs. ISVs provide the software to host the software within the customer’s data center or in an exclusive server dedicated for the customer.

customer’s IT team. For example. they have to data transfer over internet uses purchase SSL certificate & it’s SSL protocol. etc. High initial investments setting Pricing is based on the sub- up the data center & pricing scription duration & count of irrespective of usage of the employees. especially availability. which is secure additional annual recurring cost. 250. To be done by serve mobile customers. if the system. only internet provide access from outside access is required. Synergita releases new features Synergita engineering team will & updates every month in the have to release the latest cloud environment. 500. Pricing Pay only for what you use. and also ensure Synergita has the responsibility physical security. Responsibility of meeting the SLA promised to will be customer’s. security. you customer will have to buy it in pay for only 680 employees terms of no. Page 03 . It is easy to office premises. the customers. of users (eg. etc. 100. So custom- version to each customer sepa- ers enjoy using the very latest rately accessing the server version always. 680 for the given quarter. Security Synergita has put in place Cost & effort needed from industry standard security customer to ensure hardware & measures to ensure security of data security customer data and systems (more details are discussed in the forthcoming sections) SSL Certificate When a customer accesses If the customer wants to imple- Synergita from cloud server.Cloud Maintenance On-Premises Synergita maintains the servers Customer has to maintain the as per industry standards. and tamper-proof at no additional cost from the customer. through remote or visiting the site. synergita. upgrades. While Synergita is average count of employees is available in on-premise model. etc. So generally access to the latest version is delayed. the ment SSL. software effort is required from customer. Accessibility Software Updates Software is accessible from Requires firewall changes to everywhere.) www. servers. No data center.

cost of the software will be on the perpetual model followed with Annual Maintenance Contract + Cost of hardware and OS/DB licenses. Cost of ownership Pay per employee per month Typically. Synergita has also implemented the following security measures to ensure security of customer data. Amazon cloud has obtained the following accreditations. upkeeping the infrastructure. Cloud Security Synergita is hosted in Amazon cloud environment. which is additional frequently and maintain redun- investment.Cloud Scalability On-Premises As the Organization grows. So it makes sense to evaluate the cloud providers based on these credentials. invest further & increase the Synergita team takes care of capacity of servers as the scaling up the servers according Organization grows. ISO 27001 certified Validated as a level 1 service provider under the Payment Card Industry (PCI) Data Security Standard (DSS) Annual SOC1 & SOC2 audits are successfully conducted and all the compliances are reviewed Each certification means that an auditor has verified that specific security controls are in place and operating as intended. Disaster Recovery Cloud infrastructure allows easy Need to have a separate server backup of software and data for this. to the load. the Customers have to constantly employee count Page 04 . etc. dant copies in different locations. synergita. So in-case of a failure. Dependency on IT team No dependency on IT team for Lot of dependency on IT team any operations towards infrastructure provisioning. the services can be restored in few minutes. www.

Services. Product is security tested in compliance with OWASP standards & recommended approaches and tools. This architecture and our development practices automatically ensure that the tenant data do not mix-up between multiple tenant / tenant hierarchy. So with respect to access management the same level of security available in the on-premises server has been implemented in cloud as well. EBS ensures that the data is safely backed up and protected from component failure. data can be exported as excel dump. Multi-Tenant Data Security / Isolation Synergita product architecture ensures tenant data isolation in all the layers (View. Data-in-transit is protected by the implementation of SSL protocol to encrypt & transfer data between server and browser. Amazon offers an SLA of 99. Synergita architecture allows enabling encryption for all important fields as per the requirements of tenants.99% availability of data over a given year.99% durability & 99. ensuring high availability and durability. synergita. The level of access to different users who need to login to the server for maintenance purposes have been clearly defined and implemented. Data Security Synergita ensures security of customer data in cloud environment by implementing industry best practices. The customer always owns the data and the data is accessible only to the customer. and Data). Page 05 . Who owns the data in cloud setup? Synergita is committed to protect customer’s data and the privacy of information. the advanced algorithm and stored in the database Login credentials are encrypted & stored in the database.Access to Servers Access to Synergita servers is restricted and stringent firewall rules have been configured to keep the servers out of reach for intruders and malicious attackers. All sensitive data are encrypted using AES methodology. Data layer conducts additional validations to ensure the data retrieved belongs to the tenant of logged-in user. Synergita uses Thawte SSL. If the customer decides to terminate the contract. Product is security tested in compliance with OWASP standards & recommended approaches and tools Data Backup Synergita backs up the customer data using Amazon Elastic Block Store (EBS). Tenants shall also avail LDAP based authentication without storing the credentials in cloud.

licenses & bear the recurring maintenance cost. Cost Comparison For on-premises products. cost perspective on the cloud-model. synergita. vary of fluctuations in the variable spending. customers have to purchase perpetual licenses and this pricing model typically comes with a contract for one or more years and pay for AMC as well on annual basis. In the cloud hosting model. the HR can configure whether the system is accessible within the office premises alone or can be accessed from open internet as well. customers can pay as per usage without any long term commitment and all you need is a browser to access application.Access Restrictions Synergita provides access control of the system. These organizations would go in for on-premise model. Performance Our technical team is committed to provide excellent performance of the software for all the customers. www. Cloud Hosting Pay as per usage On-Premises Hosting Perpetual license cost + AMC + Server cost + Software license cost + Data center maintenance When do you consider On-Premise Model? While there are significant pro’s from the ownership/responsibility. customers have to invest on purchasing servers. these companies would like to do affront investment on the hardware. software and be done it with one-time payment. Amazon offers 99% of availability over a year so customers are assured uninterrupted services. They would be cash-rich and at the same time. For example. following are some of the parameters that organizations consider while choosing the on-premise model: Organization Culture There are certain organizations which do not like to go for recurring payment. In addition. even if there is any problem due to hardware or network failures. Typically. High Availability & Disaster Recovery Availability is the ability of software applications to be available for access all the Page 06 . The product is performance tested for every release and all the servers are constantly monitored by the support team for load & ensure superior performance to all customers by scaling up the servers as needed.

But in case of on-premises deployments. email & phone) to all its customers.000 servers to meet the current demand. started promoting cloud computing. This is to ensure that they have complete hold on the data. The login screen can be changed as needed. Conclusion It is important that the customer should evaluate their needs against the pros and cons of both models and choose. acceptance of cloud as a standard delivery model is increasing across the world. So the employees will get a feel of using an intranet system provided by their Organization. Synergita also supports integration with LDAP & Single Sign-On Servers. Typically. There are significant advantages by going with cloud model. SalesForce. Cloud . Common Characteristics between Cloud and On-Premise version of Synergita Customization Synergita provides very good customization options and each customer can customize the product to fit their own needs. Also. www. And now they are looking for performance management software. Support Synergita offers excellent product support through different channels (support portal. the HR can configure as per Organization requirements. On-premises applications are rapidly being replaced by cloud based web solutions and accessed through browsers.Fear of Data Security Certain organizations attach lot of importance on the data security and would like to keep their HR data inside their organization. In the cloud hosted model. which are hosted on-premises. Right from Organization structure to appraisal workflow. these organizations will have excellent IT infrastructure in-house and will be able to bring in security practices on the applications hosted on-premise.The way forward Cloud computing has gained momentum once large companies like Page 07 . they want the systems to collaborate among each other. Compliance Needs There are certain compliance needs force them to go for on-premise / private cloud setup where employee data cannot be on shared servers. As per statistics. To avoid entering the redundant data into multiple systems. synergita. It does require some education and trust between the customer and the provider. etc. support teams visit onsite or access the servers over internet and fix the problems and the resolution time frame is slightly higher. these companies have around 500. support team is generally able to fix the problem much quicker since fixing the issue in one server resolves the problem for all customers. Synergita provides integration layer with web services exposed to enable integration with other systems even if the systems are hosted in the customer premises. Integration with On-Premises Applications A typical scenario is that customers already have some software applications.