Beruflich Dokumente
Kultur Dokumente
Employee Performance
Management Software
Prabakar Marimuthu
Cloud or On-Premise
While evaluating an employee performance management software, you have an option of
choosing between cloud based solution and on-premises solution. This white paper
analyses what these models really mean and how you can choose one among them based
on your needs.
Cloud is a remotely placed network of servers, which can be used for hosting software
applications & services. There are several companies providing these cloud environments
including Amazon, Microsoft, IBM, HP, etc. Software developers (ISVs) deploy their
employee performance management software in a cloud environment that can serve
multiple customers.
In the on-premises model, ISVs provide the software to host the software within the
customers data center or in an exclusive server dedicated for the customer.
Cloud
Infrastructure Required
On-Premises
Synergita
Implementation Time
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the implementation.
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Cloud
Maintenance
On-Premises
will be customers.
Software Updates
customers IT team.
version always.
Security
data security
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Cloud
Scalability
On-Premises
Organization grows.
to the load.
Disaster Recovery
investment.
any operations
Cost of ownership
Cloud Security
Synergita is hosted in Amazon cloud environment. Amazon cloud has obtained the following
accreditations.
ISO 27001 certified
Validated as a level 1 service provider under the Payment Card Industry (PCI)
Data Security Standard (DSS)
Annual SOC1 & SOC2 audits are successfully conducted and all the compliances
are reviewed
Each certification means that an auditor has verified that specific security controls are in
place and operating as intended. So it makes sense to evaluate the cloud providers based
on these credentials.
Synergita has also implemented the following security measures to ensure security of
customer data.
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Access to Servers
Access to Synergita servers is restricted and stringent firewall rules have been configured to
keep the servers out of reach for intruders and malicious attackers.
The level of access to different users who need to login to the server for maintenance purposes have been clearly defined and implemented. So with respect to access management
the same level of security available in the on-premises server has been implemented in
cloud as well.
Data Security
Synergita ensures security of customer data in cloud environment by implementing industry
best practices. Product is security tested in compliance with OWASP standards & recommended approaches and tools.
Data-in-transit is protected by the implementation of SSL
protocol to encrypt & transfer data between server and browser.
Synergita uses Thawte SSL.
All sensitive data are encrypted using AES methodology, the advanced algorithm and
stored in the database
Login credentials are encrypted & stored in the database. Tenants shall also avail LDAP
based authentication without storing the credentials in cloud.
Synergita architecture allows enabling encryption for all important fields as per the
requirements of tenants.
Data Backup
Synergita backs up the customer data using Amazon Elastic Block Store (EBS). EBS
ensures that the data is safely backed up and protected from component failure, ensuring
high availability and durability. Amazon offers an SLA of 99.99% durability & 99.99% availability of data over a given year.
www. synergita.com
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Access Restrictions
Synergita provides access control of the system. For example, the HR can configure
whether the system is accessible within the office premises alone or can be accessed from
open internet as well.
Performance
Our technical team is committed to provide excellent performance of the software for all the
customers. The product is performance tested for every release and all the servers are
constantly monitored by the support team for load & ensure superior performance to all
customers by scaling up the servers as needed.
Cost Comparison
For on-premises products, customers have to purchase perpetual licenses and this pricing
model typically comes with a contract for one or more years and pay for AMC as well on
annual basis. In addition, customers have to invest on purchasing servers, licenses & bear
the recurring maintenance cost.
In the cloud hosting model, customers can pay as per usage without any long term
commitment and all you need is a browser to access application.
Cloud Hosting
Pay as per usage
On-Premises Hosting
Perpetual license cost + AMC + Server cost +
Software license cost + Data center maintenance
Organization Culture
There are certain organizations which do not like to go for recurring payment. Typically,
these companies would like to do affront investment on the hardware, software and be done
it with one-time payment. They would be cash-rich and at the same time, vary of fluctuations in the variable spending. These organizations would go in for on-premise model.
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Compliance Needs
There are certain compliance needs force them to go for on-premise / private cloud setup
where employee data cannot be on shared servers.
Support
Synergita offers excellent product support through different channels (support portal, email
& phone) to all its customers. In the cloud hosted model, support team is generally able to
fix the problem much quicker since fixing the issue in one server resolves the problem for all
customers.
But in case of on-premises deployments, support teams visit onsite or access the servers
over internet and fix the problems and the resolution time frame is slightly higher.
Conclusion
It is important that the customer should evaluate their needs against the pros and cons of
both models and choose. There are significant advantages by going with cloud model. It
does require some education and trust between the customer and the provider.
www. synergita.com
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