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Managing Innovation -

lectures related primarily to a


book by
Tidd, Bessant & Pavitt
Staffan Laestadius, prof.
Nov 2007
OBS last years lectures!!!!!
Version alpha
nov 07

Laestadius: MONTIC/Tidd

Structure of the lectures (preliminary)


Follows the structure of the book:
lecture one: part I (chpt 1-2)
lecture two: part II (chpt 3-6)
lecture three: part III-IV (chpt 7-10)
lecture four: part V-VI (chpt 11-13)
(lecture five: to disposition)
Highly selective on the topics in various chapters
Includes comments/reflections, i.e. enlarges the scope of
the text
The ambition is to contribute to an integrated view and
understanding on the challenges/problems of innovation
management rather than focusing on details in the book.
nov 07

Laestadius: MONTIC/Tidd

The key issues (chpt 1)

Innovation and competitive advantage 1.1


Innovation and competitive advantage
Whilst competitive advantage can come from size, or
posession of assets etc. the pattern is increasingly
coming to favour those organizations which can
mobilize knowledge and technological skills and
experience to create novelty in their offerings
(products/services) and the ways in which they create
and deliver those offerings

High costs (e.g. wages) are of little importance if


you can charge more (due to product
innovations) or produce more efficiently (due to
process innovations)
nov 07

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The key issues (chpt 1)


Innovation and competitive advantage 1.1
Walking on two legs - not only (physical)
product innovations, cf:
Toyota
Benetton
Ikea
H&M

The role of the internet


nov 07

Laestadius: MONTIC/Tidd

The key issues (chpt 1)


Types of innovation 1.2
The important thing is change and novelty
As regards products it is the perceived degree of novelty
which matters - they are in the eye of the beholder
As regards process innovations - the important thing is
costs, but also the impact on products and how they are
perceived (e.g. environmentally friendly processes)
The distinction between product and process innovations is
not important - sometimes it is just a question of
perspective

nov 07

Laestadius: MONTIC/Tidd

The key issues (chpt 1)


Types of innovation 1.2:
Type of innovations

Product innovations
Process innovations
Position innovations
Paradigm innovation

Degree of novelty
Incremental
Radical

The significance of the innovation


System level
Component level
nov 07

Laestadius: MONTIC/Tidd

System
level

New versions of
motor car,
aeroplanes etc.

New generations
of MP3s etc

Improvements
to components

New components
for
existing systems

Component
level
Incremental

nov 07

ICT revolution
Biotech revolution

Advanced
Materials
To improve
Component
performance

Radical

Laestadius: MONTIC/Tidd

The key issues (chpt 1)


the role of incremental innovations 1.3

Cf. Rosenberg
Shipbuilding (Gilfillan)
Petroleum refineries (Enos)
Airliners (Rosenberg)
Microchips/consumer electronics
Cars

nov 07

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The key issues (chpt 1) 


Innovation as a knowledge based process 1.4

The two dimensional analysis by


Henderson & Clark

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nov 07

Reinforced

Overturned

Unchanged

Core concepts

Incremental
innovation

Modular
innovation

Changed

Linkages between core concepts and components

The structure of innovations

Architectural
innovation

Radical
innovation

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The HC-typology: some illustrations


Incremental
Marginal improvement of software

Modular
Digitalizing the AXE system
Internet based e-commerce/shopping

Architectural
The typewriter?

Radical
penicillin
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What kind of innovation is


this?

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And this??.

Cf box 1.3 in Tidd et al

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The key issues (chpt 1)


The Challenge of Discontinuous Innovations
1.5

Rate of Major Innovation

Back to the Abernathy-Utterback model

Product innovation

Process innovation

Fluid phase

nov 07

Transitional
phase

Specific phase

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The key issues (chpt 1)


The Christensen Dilemma of Disruptive
Innovations 1.6
Sustaining vs Disruptive Technologies
Incremental or radical/discontinuous
Disruptive technologies result in worse product performance
Disruptive technologies are typically cheaper, simpler, smaller, more
convenient

Market need vs Technology Improvement


Technologies can progress faster than market demand, they overshoot

Disruptive Technologies vs Rational Investment


Not rational for established companies to invest because
Lower margins
Insignificant markets
Leading customers/firms cannot use the products

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Cf. the three Utterback dimensions - the


Utterback Cube!
Assembled - non assembled
Substitution - market broadening
Competence enhancing - destroying

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The Christensen cases

The hard disc drives


The excavator: hydraulics
Minimills and continuous thin slab casting
Computers: from main frame (IBM) via minis (Digital) to PC:s
(Apple)
Printers: HP on lasers and inkjets
PDA:s - was Newton a failure?
Kittyhawk and HP (1.3HD)
Honda and the small scale motorbike
Intel and the microprocessor

nov 07

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Changes in Market Leadership -- Hard Disk Drive Industry

nov 07

Product Generation:

Leading Firm:

14-inch (1973)

Control Data

8-inch (1978)

Priam, Shugart

5.25-inch (1981)

Seagate, Miniscribe

3.5-inch (1986)

Conner, Quantum

2.5-inch (1990)

Conner, Quantum

1.8-inch (1994)

Integral

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Intersecting Trajectories of Capacity Demanded vs. Capacity Supplied in Rigid Disk Drives
Hard Disk Capacity (MB)

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Number of Firms in the U.S. Rigid Disk Drive Industry

60
total

Number of Firms

50

40

30

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77

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Years (from 1976 to 1989)

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HP printers

The Apple and Newton

HP Kittyhawk

Honda motorbikes

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Christensen: the message in one picture

New (disruptive) technology

Capacity

High end demand

Low end demand

Year
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Performance oversupply and the evolution of


product competition
Performance oversupply changes the basis for
competition, eg.
Capacity
Size
Reliability
Price

Creates a vacuum/niche waiting to be filled


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The choice of strategy: incumbants


Market segmentation - high-end & low end?
pricing

Ambidextrous organization (Tushman-Anderson)?


HP inkjet
IBM pc:s

Revitalize the old technology?


ADSL/XDSL
Railroads - high speed trains

Integrate with/buy/join the entrant firms

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Waves of technologies - attacks and counter attacks


performance

a3
a2
a1

Pommern
land

A
time
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Conclusions I
Small markets do not meet the growth needs of large
companies.
Yet the greatest opportunities for the future are in small
markets today.
The pattern seen in the disk drive industry is remarkably
similar to e.g. that of the typewriter industry.
Each change in market requirements, even though some
changes seemed trivial, resulted in a change in leadership
in the industry.

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Conclusions II
Complexity, over-complication of products, often leads to
failure in the market.
Simplicity and functionality lead to enduring classic
designs.

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Innovation as a management process


(chpt 2:1)
The real challenge not invention - but innovation
a core business process involving:
searching
selecting
Implementing (acquiring/executing/launching/sustaining)
Learning (all the time!!!)

Similarity in most processes/situations


Innovation management is a learned capabilitity
Cook book recipes not enough
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Innovation as a management process


(chpt 2:1, cont.)

Size matters (but not only big!!)


The context (=> position)
Networks and systems
Project organizations
Do better/do different

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Innovation as a management process


(chpt 2:2-3)
Rothwell: from simple linear model to systems
integration
Examples on partial (mis)understanding of the
innovation process (bounded vision):
seeing innovation as a linear technology push process
seeing innovation in terms of major breakthroughs only
seeing innovation as a single isolated change
seeing innovations as product or process only
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Innovation as a management process


(chpt 2:4)
Can we manage innovation?
not every innovation fails, and some actors have
learned ways of responding and managing them so that
the probability to succeed increases

Success in innovation appears to depend upon two


key ingredients- technical resources (people,
equipment, knowledge) and the capabilities to
manage/mobilize them
The creation of routines based on shared beliefs
on how to do things
The trade off between routines and creativity
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Innovation as a management process


(chpt 2:4)
Reflections on innovative routines (cf Nelson &
Winter)
not necessarily repetitive but backbone driven
how to organize projects (project management theory is
normally noy related to innovativeness)
routines become built in into organizational structures/
artefacts/policies
some routines are better that others
possible to learn - although not easy to acquire
the negative side of routines - NIH/core rigidities
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Innovation as a management process


(chpt 2:5-6)
Innovation is a process, not a single event
The process can be manipulated to become
more innovative - innovation is (to some
extent) manageable
The need for an integrated view
cf. Rank Xerox

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Innovation as a management process


(chpt 2:7)
Roadmaps for success
Searching (and creation)
selection
Implementing
Acquiring knowledge resources
Executing the project
Launching the innovation

learning and reinnovation


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II: Developing the framework for an


innovation strategy
(integrated view on chpt 3)
Rationalist or incrementalist strategies for
innovations (3:1)
Technology and competitive analysis (3:2)
Assessment of Porter (3:3)
The dynamic capabilities of firms (3.4)
Innovation strategies in small firms (3:5)
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The rationalistic strategy tradition.


Systems analysis, linear programming
the military inheritage, Clausewitz
the linear, rationalistic model of action
appraice
determine
act
The classic : Igor Ansoff
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..is far from unproblematic


Influences our focus: is the target to defeat an
enemy or to create satisfied customers?
Civic society has totally different sticks and
carrots (structrures of incentives)
The shortcomings of military intelligence
The linear, rationalistic model lacks - in its simple
form - a cognitive dimension, i.e. learning
the rationalist approach tends to underestimate the
cultural heritage, i.e. to overestimate the degrees
of freedom.
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Famous illustrations
When the analysis can go wrong:
The war in Vietnam i going well and will succeed (Robert
MacNamara, 1963)
Cf. the Iraqui war

When overestimating the strength of own resources:


I cannot conceive of any vital disaster happening to this vessel
(Captain of Titanic, 1912)

When underestimating new technology


I think there is a world market for about five computers (T. Watson,
IBM, 1948)

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The rationalistic view tends to have


an industry (branch) focus
Structural properties of industries
Barriers for entry
Product differentiation
Demand elasticity
In short the competitive situation, i.e.
primarily exogenous mechanisms
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The alternatives
the incrementalist view
Mintzberg: position, plan,
Focus on pattern of behaviour, revealed strategy
the resource based approach
Teece & Pisano, the dynamic capabilities approach
orig. Penrose, The Theory of the Growth of the Firm
processes, positions, paths
Normally starts in the unique resource combinations of the
firm, i.e. endogenous mechanisms

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Porter - rooted in the rationalist


school
Porters field of forces - five structural forces
Porters strategy matrix - three (four) strategies
From competitive analysis to SWOT

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The field of forces


New entrants

Strength of suppliers

Rivalry among existing


firms

Strength of buyers

Substitute products

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Porters strategy matrix


Strategic advantage

Strategic target group

Unique advantages
for the customer

nov 07

Total
industry

Selected
segment

Diffe-
rentiation
Differentia-
tion focus

Low cost
position

Cost
leadership

Cost focus

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SWOT-analysis
(related to the Porter tradition)

Strengths

Weaknesses
Opportunitites
external
Threats

nov 07

internal
internal

external

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Consequences of the matrix thinking in between positions are


underestimated
profitability

X
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Market share

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Critical reflections
Underestimates the the power/strength of technology
(technological trajectories)
Overestimates the ability of management to enforce/
implement strategies i.e. To break with the product base,
the base of customers, the technology base, the
competence base etc.
getting stuck in the middle not necessarily a problem
To focused on competition and rivalry - where are
cooperative relations and (win-win) networks?
where is learning, innovativeness, dynamics?
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The Dynamic Capabilities of the


Firm (cf. Section 3.4)
A firm can accumulate large resources/assets and
still lack useful competences/capabilities
The ability to utilize the resources of the own firm
and acquire (assimilate) external ones may be
labelled dynamic capabilities
The foundation in this approach is that capabilitites/competencies not easily can be bought/sold
on the market but to a significant extent have to be
built outside the market.
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The core of the resource based/


capabilities approach
A successful firm is characterized by its capability to
create heterogenity through transforming existent or
acquired resources.
This heterogenity is not possible to imitate in the short
perspective or possible to instantly buy/sell on the market.
We may thus talk about a temporary excess interest
(monopoly or entreprenurial interest or profit)
The dynamic capabilitites may be analyzed through the
concepts: position, path, process

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II: Positions (chpt 4)

National systems of innovation (4.1)


Relation to competitors (4.2)
Appropriability conditions (4.3)
Positioning of small firms (4.4)

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Positions: national systems of innovation


(4.1)

National competence profiles


R&D landscape
National institutions
Cultural institutions (often neglected)
Cf. Porters diamond
Catching up: from the first to the second tier
tigers

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The role of design culture

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The Porter diamond

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Positions: relation to competitors (4.2)


Comparing with competitors benchmarking
Learning, imitating, match racing

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Positions: appropriability conditions


(4.3)
From technological leadership to economic benefits:
Translate technological advantage into commercially
viable products/processes
Capacity to defend the advantage against imitators
Cf. Xerox which did not reap the harvest it created (the
WYSIWYG, the mouse.)

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4.3 cont: The factors of appropriability

Secrecy
Accumulated tacit knowledge
Lead times and after sales-service
The learning curve
Complementary assets
Product complexity
Standards
Pioneering radical new products
Strength of patent protection

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II: Paths: exploiting technological


trajectories (chpt 5)
Major technological trajectories (5.1)
Revolutionary technologies (5.2)
On firm-specific competencies (5.3)
The core competence problem

Technological paths in small firms (5.4)

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Major technological trajectories (5.1)


A taxonomy on major technological
trajectories (Pavitt)
Supplier dominated firms, eg. agriculture
Scale intensive firms, eg. pulp&paper
Science based firms, eg. pharma
Information intensive firms, eg finance,
Specialized supplier firms. Eg. mach. equipm.
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Major technological trajectories (5.1,


contd.)
Questions to ask:
Where do the companys technologies come
from?
How do they contribute to competitive
advantage?
What are the major tasks of innovation
strategy?
Where are the likely opportunities and threats,
and how can they be dealt with?
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Revolutionary technologies (5.2)


Revolutionary technologies (science based???):
ICT
Biotechnology
Materials
More?? (nano??)

Impacts:
Pervasiveness, genericness
Revolutionary impact: products, processes, industries
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Firm-specific competencies (5.3)


Prahalad & Hamel: the core competence problem
The strength of the cc appoach
Technology diversification
Multitechnology firms
Core rigidities (limited visions)
The strategic function of technology/competence
Core/critical
Background/enabling
Emerging/key
Developing and sustaining competencies
And identifying them!!
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II: Processes: integration for strategic


learning (chpt 6)
Locating R&D activities
Corporate vs divisional (6.1)
Global vs local (6.2)

Allocating resources for innovation (6.3)


Technology and corporate strategy (6.4)

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Corporate vs Divisional location of R&D


(6.1)
What is the role of the R&D/innovation/design unit?

Corporate intelligence - contribute to absorptive capacity?


Create capabilities/competencies?
Produce radical innovations?
Contribute to incremental innovations?
Focus on products, on processes?
Other?

A multi dimension problem:


Physical location to different corporate levels/divisions
Funding responsibility
Decentralization - centralization

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Global vs local R&D (6.2)


Hitherto most multinational firms have localized their
R&D units to their home countries - why??
There is now a tendency to globalize also R&D - why?
Analyzing R&D strategies:
Market oriented R&D
Process/technology/competence oriented R&D

Global networks in R&D?


Huawei & ZTE have R&D units in Kista - what are they
doing there?
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Global network?

Global hub system

The problem of global knowledge formation

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How to finance R&D? (6.3)


Quantitative methods for evaluating resource allocation in
R&D are not so used as you could imagine, although they
are there:
NPV
Probability/uncertainty
Project management methods (earned value)

What is the product from the R&D unit? (learning,


competence, positioning)
Two leg strategy in R&D?:
The R-leg (scanning, competence building)
The D-leg (product/process development)
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Technology and corporate strategy (6.4)


A two way link between technology strategy and corporate
strategy in general
The dependence on the technological path (you cannot
reasonably decide to be best on everything!!)
Strategy styles:
Financial control
Strategic planning (centralized)
Strategic control (decentralized)

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III: Learning from markets (chpt 7)


How do technology and markets affect
commercialization (7.1)
Differentiating products (7.2)
Creating architectural products (7.3)
Marketing technologival products (7.4)
Commercializing complex products (7.5)
Forecasting diffusion of innovations (7.6)
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The market learning problem (7.1)

Novelty of technology

high

low
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Technological

(new solutions
to exist. probl.

Differentiated

(compete on qual.
And features)

Complex

(everything new
and open)

Architectural

Novel comb. Of
Exist. Techn.)

Novelty of markets
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high
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Nokia: between design and innovation

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Quality
Function
Deployment
7.2

Customer
requirements

Options
Design options
Matrix of relationships

Competitor
assessment

Technical assessment

Differentiating/
optimizing

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Financial assessment

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Architectural products (7.3)


The segmentation problem
Consumer markets (B2C)
Business markets (B2B)
Identifying potential niches to develop in the existing
markets or to create new markets
Cf. Christensen

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Design - the neglected dimension?

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but not neglected in the automotive


industry!

A complex relation between form


and function

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Technological products (7.4)


Identifying reverse salients in segments of
the existing markets - real shortcomings
where our product may have a role to play
Identify customer value for potential
customers to upgrade their technology
IPR problems

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7.5 Complex products


The CAT scanner
Cf von Hippel - user led innovations

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7.6 Forecasting the diffusion - and non


diffusion - of technologies
Penetration of:
mobile phones
TV-sets
Automobiles
DVD players
.

The conventional wisdom

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The classical diffusion problem:


Why did - or did not - the
Mid-West farmers in the USA
Transform to high yield hybrid
Corn in the 1930s and 1940s?
Cf:
Griliches (1960)

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Diffusion of clay storage of maize in Benin


(Maboudu et al)

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The diffusion matrix


Laestadius (2005)
The improvement dimension

The communication dimension

Does not fit

nov 07

Fits

Not
informed

(fitness is a social
construction)

Informed

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Is this diffusion?

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III: Learning through alliances (chpt 8)

Why collaborate? (8.1)


Forms of collaboration (8.2)
Patterns of collaboration (8.3)
Effect of technology and organization (8.4)
Managing alliances for learning (8.5)

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Why collaborate? (8.1)

To reduce cost of technological development


To reduce risk
To achieve economies of scale
To reduce time to market (TTM)
Consider
Transaction costs
Strategic implications

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Forms of collaboration (8.2)


Supplier relations and subcontracting
Depends on the supplier market and on objectives

Technology licensing
Speed of access rather than costs

Research consortia
Reduces risk, pooling scarce expertise, setting standards

Strategic alliances
Create critical mass, gain new/complementary competencies, reach
new markets

Joint venture
Innovation networks

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Open innovation

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Effect of Technology on Organization/


cooperation (8.4)

Competitive significance of technology


Complexity of the technology
Codifiability of the technology
Credibility potential
Corporate strategy
Firm competencies
Company culture
Management comfort

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8.5 Alliances for learning

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IV: Managing the internal processes 


(chpt 9)
Building dynamic capabilities through building routines enabling management:
Scanning routines (identification)
Strategy making routines (selection)
Resource provision , technology acquisition
Mobilizing the absorptive capacity

Implementation
The PD funnel
Concurrent working/integrated design/learning before doing
Mass customization/modularized products

Process innovation routines


Learning routines
nov 07

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The creation of options (variety) and


reduction (selection) of alternatives

Search
Create
options

nov 07

Select
Reduce
alternatives

Laestadius: MONTIC/Tidd

implement

92

Examples of search processes (9.1)

What business are we in?


Understanding market dynamics
Trend spotting
Monitoring technological trends
Market forecasting
Technological forecasting
Involving stakeholders (users, customers)
Involving insiders

nov 07

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93

Selection/strategy (9.2)
The need for routines

nov 07

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94

Knowledge acquisition (9.3)

Learning from internal organizations/activities


Learning from external organizations/acitivties
Absorptive capacity
Boundary spanning organizations
Bridges over different cultures
NIH

nov 07

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95

Enabling implementation (9.4)

Concurrent working
Integrated design
Modularization
Mass customization

nov 07

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96

Scania - modularized

nov 07

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97

IV: Learning through corporate


ventures (chpt 10)
Moving beyond the core competence (extending the
processes, leaving the path):
Change within the existing organization (change management)
Acquire an organization which has what we want (fusions/
integration of foreign cultures are difficult)
Develop a separate organization (going ambidextrous, corporate
venturing)

nov 07

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98

Technology
Base

Market

Base

Related

Unrelated

nov 07

Related

Internal
development

Id

Corporate
venture

Id

Joint venture

Cv

Laestadius: MONTIC/Tidd

Unrelated
Joint venture

Cv

Acquisition

99

Reasons for corporate ventures (10.2)

Exploit underutilized resources


Introduce pressure on internal suppliers
Divest non-core activities
Satisfy managers ambitions
Spread risk and costs of PD
Grow the business
Learning
Diversify
Develop new competencies

nov 07

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100

Structures of CV:s (10.4)

From direct integration


and integrated business teams
to new departments,
divisions and
special business units
to independent business units
or even complete spin-offs

nov 07

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101

V: Building the innovative


organization (chpt 11)
Shared vision, leadership and will to innovate
The NIH phenomenon
The core rigidities phenomenon
Management committment

appropriate organization structure

Organic or mechanistic structure (Burns & Stalker, 1961)


Woodward: batch, mass or process organization
Centralized - decentralized (= involving all)
Parallel working, concurrent engineering
Networks

key individuals
Enabling figures (enthusiasts, eldsjlar)
Critical experts (and gate keepers)
nov 07

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102

V: Building the innovative


organization (chpt 11), contd.
stretching training and development
high involvment in innovation
Kaizen - continuous improvement
TQM
Hawthorne effects

effective teamworking
Cross-functional/competence/cultural/departmental

creative climate
Flat structure, egalitarian
Open minded, pluralist
Incentive systems

nov 07

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103

V: Building the innovative


organization (chpt 11), contd. 2
external focus
extensive communication
Job- rotation

learning organization
Learning to learn
Innovation as a learning cycle

Beyond the boundaries


Beyond the steady state

nov 07

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104

The knowledge based firm


- a circus or a camping area?

nov 07

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105

V: Creating innovative new firms (chpt 12)


Sources of New Technology-based Firms (NTBF:s)

The US tradition from Silicon Valley


ICT firms
Biotech firms
Entry barriers high - survival rate relatively high

University Incubators
The role of the university
The teachers exception (lrarundantaget), cf USA - Sweden
The academic entrepreneur

Profile of an Technical Entrepreneur


The Business Plan
To attract external funding
A platform for understanding/communication

Growth and Performance of Innovative Small Firms


nov 07

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106

VI:An integrative approach to


innovation management (chpt 13)
Key themes
Four clusters of behaviour

Strategy
Internal/external linkages
Effective enabling mechanisms
Supporting organizational context

Three P:s of dynamic capabilities


Position
Path
process

nov 07

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107

Innovation as a management process


(chpt 13:1)
part II

Strategy

Effective
implementation
mechanisms

part IV

Phases in the innovation process

part V

Supportive
organizational
context

Effective
external
linkages

part III

nov 07

Laestadius: MONTIC/Tidd

108

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