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BUYERS LAB
BUYERS LAB
D
TESTE
A Comprehensive BLI Laboratory Evaluation
Lexmark MX611dhe
AB
FEBRUARY 2013
2013
50 PPM
Laser Printer Scanner Copier Fax
HIGHLY RECOMMENDED
L
D
AB
TESTE
Reliability........................................................................... Excellent
Multitasking......................................................................Very Good
Administrative Utilities......................................................Very Good
Feedback to Workstations.................................................. Excellent
Ease of Network Setup.....................................................Very Good
Print Drivers......................................................................Very Good
Applications Compatibility.................................................. Excellent
Scan Functions.................................................................Very Good
Print Quality......................................................................Very Good
Copy Quality.....................................................................Very Good
Print Productivity..............................................................Very Good
Copy Productivity..................................................................... Good
Ease of Use.......................................................................Very Good
Feature Set........................................................................ Excellent
Security Features.............................................................. Not Rated
Environmental Features.................................................... Not Rated
Toner Yield............................................................................... Good
Cost per Page....................................................................... 1.724
Value................................................................................Very Good
BLI RECOMMENDATION
A stellar performer throughout testing, the Lexmark MX611dhe
earned ratings of very good or excellent in nearly every aspect of its
evaluation. The legal-size laser printer MFP is built on the Lexmark
embedded Solutions Framework (eSF) platform, which enables organizations to expand functionality with time- and money-saving
software developed by the manufacturer and third parties. Also critical in todays business world is support for mobile printing, while the
customizable Lexmark e-Task interface, with a new flash-enhanced
menu system, makes programming jobs at the control panel easy,
especially for scanning. The unit includes green measures such
as standard automatic duplexing to reduce paper waste and tonersave mode to extend the life of the cartridge, and a high RAM capacity and the 160+-GB hard drive aid in job processing. Whats
more, the Lexmark MX611dhe offers very good overall print quality
and productivity. Although cost per page is higher than average, the
units low purchase price counteracts this, and its many strengths
and strong performance make it a very good value. BLI highly recommends the Lexmark MX611dhe for environments with monthly
print volumes of up to 12,000 impressions.
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STRENGTHS
Highly reliableflawless durability performance
Among the lowest purchase price
Equipped with open architecture so organizations can expand functionality with time- and money-saving applications
Supports printing from mobile devices such as smartphones and tablets
Customizable e-Task, with a new flash-enhanced menu system, interface makes programming jobs at the control
panel easy; simple procedures for adjusting the drawers, loading media and replacing toner and the drum
Green features include standard automatic duplexing to reduce paper waste and toner-save mode to extend the
life of the cartridge
Strong scan to/print from USB, as well as job build, capabilities; high RAM capacity and the standard 160+-GB hard
drive aid in job processing; supports a range of media types; optional staple finisher and wireless interface
Crisp text, consistent line art and dark solids in print and copy modes; entire range of halftones and smooth grayscale coverage in print mode
Fast first-print times when coming out of overnight sleep and for the three test files; fast running speeds when printing the job stream and simplex sets; fast first-copy times from the platen and document feeder; fast running speed
when copying sets in 1:1 mode
Very good overall scan features, including multiple destination types, a variety of supported file formats, a legal-size
platen, and auto-compression of scanned JPEG and PDF files
Administrators can manage a fleet of mixed hardware via Markvision Enterprise; users have many ways to get
feedback
Lexmark Coverage Estimator informs users of toner coverage on printed pages; the average tested yield surpassed
the declared specification
WEAKNESSES
Higher than average supplies cost per page
Slow running speeds when printing duplex sets and copying sets in 1:2 and 2:2 modes
Slow scan speeds in color and black duplex modes
Unit may have to be turned around to clear a jam in either of the rear misfeed access areas
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RELIABILITY
EXCELLENT
The unit is certified highly reliable by BLI after producing 75,000 impressions and 15,000
scans with no misfeeds recorded and no service required.
Meter Count
(Impressions)
75,000
15,000
PMs/Malfunctions
Service Required
0/Not applicable
0/Not applicable
MULTITASKING
VERY GOOD
The queue for the Lexmark MX611dhe can hold up to five print jobs; the unit downloads
the next print job from the network queue once the first one is complete. Jobs are processed on a first-in, first-out basis; priority mode cant be changed.
Copy jobs can be reserved to memory capacity.
No button needs to be pressed to reserve the next copy job. Users simply drop the
document into the feeder and can then program features and begin scanning.
Theres no interrupt function, which is typical for this class of device.
Secondary Function
Scan
Copy
Yes
Yes
Yes
Scan
Yes
Copy
Yes
Yes
Yes
Primary Function
* As soon as the document feeder is free the secondary function can be programmed; however, the primary function is already complete.
A Yes indicates that the user can initiate the secondary function while the primary function is taking place and that no further user
intervention will be required for the secondary function to take place.
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ADMINISTRATIVE UTILITIES
VERY GOOD
Markvision Enterprise discovers and delivers information on Lexmark and compatible devices. The
fleet management utility takes a roles-based approach to device management, with four main tabs
along the top designed to give administrators and other types of users quick access to the data
and tools they need, and it employs a web search/bookmark model.
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FEEDBACK TO WORKSTATIONS
EXCELLENT
Status Messenger, the feedback utility, provides pop-up messages for warnings and
errors, including when consumables or paper have been depleted, or if a misfeed has
occurred. Print job completion notification pop-ups arent provided, which is common
among competitive devices. Color changes to the icon on the taskbar also show when
device status has changed.
The list of warnings and errors for pop-ups and icon alerts cant be altered as its preconfigured.
Users can click on the pop-up to access the Error Recovery Guide, which
provides help for the current condition and allows users to search for
information on a variety of topics.
Status Monitor Center provides another place where users can view device and consumables status, paper levels, and information about the maintenance kit and the drum.
Lexmark Printer Home has similar capabilities and provides supplies information on the
Maintenance tab. Both utilities reside on the desktop so users dont have to know the IP
address to access the embedded web server.
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Users can obtain device and consumables status via the embedded web
server (above) or Markvision Enterprise. Remaining toner is represented in
an approximate-percent gauge while paper supply is indicated by OK, Low or
Missing. The remaining life of the maintenance kit is displayed in text, with a
precise percent, as is that for the drum.
Administrators can configure email alerts, via the embedded web server or Markvision
Enterprise, to be sent to designated personnel when errors occur. Two lists of recipients
can be maintained.
Programmable via the embedded web server, the unit can be set to beep when a cartridge is low or empty.
VERY GOOD
Physical setup of the unit is straightforward. Due to size and weight concerns, the manufacturer recommends at least two people lift the unit out of the box and place it in the
desired location. Packaging materials arent excessive. The integrated duplex unit and
the network card are preinstalled.
The starter cartridge (rated yield, 7,500 pages) is preinstalled and doesnt require any
protective seals to be removed.
It takes 10 clicks to install the PCL driver, Status Messenger, Status Monitor Center and
ABBYY FineReader Sprint; the user guide is also installed.
During installation, the port is created, the IP address is assigned, and the driver detects
optional accessories, all automatically.
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The Remote Install option lets administrators create an installation package and push it
to users PCs one at a time.
One-to-one and one-to-many cloning, which greatly simplifies setup in larger environments, is achieved through the embedded web server and Markvision Enterprise,
respectively. Note that cloning can only be done within the same device family.
Markvision Enterprise and PostScript emulation are available as free downloads on Lexmarks website. Both require separate installations.
PRINT DRIVERS
VERY GOOD
The unit ships with a Lexmark PCL XL Universal Print Driver, which is compatible with
various Windows and Mac operating systems, as well as Linux, UNIX, Citrix MetaFrame,
and Novell. PostScript 3 emulation is available as a download on Lexmarks website.
The PCL driver has a mix of graphics and text that make navigation easy. Users
can select quantity, duplex and orientation on the main screen, but paper size is
found on the second tab.
Graphical changes indicate when specific features such as duplex or quality mode have
been selected.
Any features offered in the driver that have green properties are indicated with a leaf
icon.
Toner-save mode helps extend the life of the cartridge and can contribute to a lower
TCO.
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Yes
Booklet Printing
Yes
Collate
Yes*
2
Yes
No
2 to 16
Yes
Paper Gauge
No
Yes
Proof Print
Yes
Quantity Selection
999
Reduction/Enlargement
Auto
Resolution Modes
Save Settings
Yes
Secure Print
Yes
Watermarks/Custom Watermarks
Yes
Cover Mode
Yes (front/back)
Poster Mode
Yes (up to 4 x 4)
Separator Pages
No
Toner Gauge
No
Toner Save
Yes
No
* Though theres a collate selection in the driver, it didnt function properly in testing; collate must be selected
from the Windows print screen within the application for output to be collated, with file size remaining the
same. Most drivers are written to allow the application settings to override the driver.
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BUYERS LAB
BUYERS LAB
APPLICATIONS COMPATIBILITY
EXCELLENT
No problems were experienced with any of the files used in the applications compatibility tests. Units are tested for compatibility on a Windows 2000 platform with Microsoft
Word 2000, PowerPoint 2000 and Excel 2000, as well as Adobe PageMaker 7.0, Photoshop 6.0 and Acrobat 8.0, using 25 application test files that contain text, graphics,
halftone images, tables, etc. that enable BLI technicians to evaluate memory usage, file
processing, font rendering and grayscale capability.
SCAN FUNCTIONS
VERY GOOD
Users can scan files in color or black to email, network folders via FTP and SMB, the
hard drive or a URL at various resolutions up to 300 dpi at the control panel (600 dpi via
scan profiles). Supported formats include JPEG, regular or secure PDF, TIFF, and XPS.
TWAIN scanning is supported.
Scan to USB is standard. Once the stick is inserted, the main screen of the display
brings up a USB option, from which users can select the same settings as for scan to
email or network folders.
The unit is equipped with a legal-size platen.
Lexmark Printer Home (above) and the embedded web server let users configure
profiles so they can scan anywherelocal or network folderthats accessible
from their respective desktop.
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Scan profiles allow users to make some image quality selections and adjustments.
While the unit supports LDAP, which means users can quickly find destinations at the
control panel, entering email addresses on the displays QWERTY keypad is easy. The
keys are responsive and of average size, and dedicated keys for @, .com and .org
help greatly. Whats more, users can program shortcuts via the embedded web server
to simplify scanning.
While tested scan speeds in color and black simplex modes are competitive compared
with legal-size monochrome laser/LED printer MFPs in this class, those in both duplex
modes are slower than average.
Scanned JPEG and PDF files are compressed by default.
Optional Lexmark Scan to Network Premium allows users to capture and route files, and
includes advanced imaging, indexing and notification features.
Standard ABBYY FineReader Sprint provides OCR capability.
24.0
22.9
13.5
16.3
Black 1:1
36.2
35.4
Black 2:2
20.0
27.7
Scan-File Size in KB
Full Color (auto-compressed)
920
Black (auto-compressed)
477
Testing is conducted with single-page files scanned at 300 dpi in PDF format.
PRINT QUALITY
VERY GOOD
Characters were fully formed and dark, with average sharpness and competitive smoothness of curves/serifs. Closely spaced fine lines remained distinct, and lines were of a
consistent thickness, while circles and diagonal lines showed some evidence of breakup
and stair-stepping, respectively. No overspray was noticed around text and line art.
Grayscale was visible over the entire range, with distinct separation between all levels;
halftone coverage was smooth, with no banding. Solids were dark and had consistent
coverage.
10
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Text
Very Good
Line Art
Very Good
Halftone Pattern
Very Good
Halftone Range
Excellent
Solids
Excellent
Print Density
Lexmark MX611dhe
1.47 to 1.50
1.12 to 1.76
Measurements are based on four readings corresponding to four different solid black locations on the output.
The higher the density reading, the darker the image.
10% to 100%
10%, 20%, 30%, 40%, 50%, 60%,
70%, 80%, 90% and 100%
The halftone range test original consists of 10 blocks of increasing dot-fill levels.
COPY QUALITY
VERY GOOD
Characters were fully formed and dark, with average sharpness and competitive
smoothness of curves/serifs. Closely spaced fine lines remained distinct, lines were of
a consistent thickness and circles were fully formed, while diagonal lines showed some
evidence of stair-stepping. No overspray was noticed around text and line art. Grayscale
was visible over a decent range, with distinct separation between most levels; halftone
coverage had average smoothness, with no banding. Solids were dark and had consistent coverage.
Text
Very Good
Line Art
Very Good
Halftone Pattern
Good
Halftone Range
Good
Solids
11
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Excellent
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Copy Density
Original
1.69 to 1.74
Lexmark MX611dhe
1.42 to 1.50
1.03 to 1.70
Measurements are based on two readings corresponding to two different solid black locations on the output.
The higher the density, the darker the image.
15% to 91%
15%, 29%, 53%, 77%, 83%, 91%,
95%, 100%
The halftone range test original consists of eight blocks of increasing dot-fill levels.
PRINT PRODUCTIVITY
VERY GOOD
First-print time from overnight sleep is among the fastest compared with legal-size
monochrome laser/LED printer MFPs in this class tested to date.
First-print times for the three test files are among the fastest.
Running speed when printing BLIs job stream, which simulates typical traffic in a busy
workgroup, is the fastest.
Though running speed when printing sets in simplex mode is among the fastest, its
among the slowest in duplex mode.
10.13
28.41
Device sits idle overnight. Time in seconds includes RIPping, imaging and delivering a single-page test file to the tray.
12
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BUYERS LAB
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Time in Seconds
Black Text
114
43.2
7.70
9.76
PowerPoint PPT
Color Graphic/Text
99
273
7.40
9.81
Acrobat PDF
Black Graphic/Text
426
499
6.41
10.63
Word DOC
Speeds tested with the PCL driver at 600 dpi. Time in seconds includes RIPping, imaging and delivering the first page of the test file to the
tray. File size in KB.
Word DOC
PowerPoint PPT
Acrobat PDF
5
0 Seconds
10
15
Tested Model
Competitive Average
Average Speed
Excluding First Page
50.17
47.58
Rated Speed
50
30
60
Print speed is tested using BLIs Monochrome Test Original with 6% page coverage. The test page is printed in a quantity equal to double
the vendors rated print speed for the device in each mode tested (e.g., if the vendors rated print speed is 20 ppm, 40 pages are printed).
The units print speeds were tested using the PCL driver.
13
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41.6
83.3
62.8
BLIs job stream includes Word documents, Outlook email messages, Excel spreadsheets, PowerPoint, HTML and Acrobat PDF files, totaling
19 pages. This test simulates the type of traffic a typical device might experience in a real-world, multi-user environment. All of the files
are sent to the device as a group, at which time the stopwatch begins; timing ends when the last page of the last file exits the device. Job
stream efficiency is determined by the percentage of the rated speed at which the device operates when producing real-world jobs. The
closer the rate is to 100%, or if it exceeds 100%, the more efficient the device.
1:1
44.7
40.1
89.4
84.2
1:2
22.7
29.5
45.3
61.7
Efficiency is tested using a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings
(derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1, 5, 10 and 20
sets). The units efficiency was tested using the PCL driver.
COPY PRODUCTIVITY
GOOD
First-copy times from the platen and document feeder are the fastest compared with
legal-size monochrome laser/LED printer MFPs in this class tested to date.
Though running speed when copying sets in 1:1 modes is faster than average, running
speeds in 1:2 and 2:2 modes are among the slowest.
5.78
8.74
Document Feeder
5.89
9.26
1:1
42.5
39.6
84.9
82.3
1:2
21.7
29.7
43.4
61.5
2:2
22.1
30.7
44.2
62.8
Efficiency is tested using a 10-page black document. BLI obtains the overall efficiency for each mode by averaging the efficiency ratings
(derived by dividing the tested speed of the device by the rated speed and then multiplying by 100) for each run length (1, 5, 10 and 20 sets).
14
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EASE OF USE
VERY GOOD
The unit is equipped with the e-Task interface, a customizable full-color touch-screen display.
Navigation of the new flash-enhanced menu system, along with graphics and text, make
programming jobs a breeze. Users can access toner and drum status on the LCD. The
Help button provides assistanceshould it be requiredlisted by function or in index
form. Several hard keys, including a numeric keypad, and LEDs for status and when the
unit is in sleep mode, are on the control panel, which can be tilted in two angles or sit
flush with the unit.
Adjusting the drawers for different-size paper is simple. Tabs must be pressed to move
the length (not removable) and width (slide in sync) guides, while users unlock the blue
button at the back of a drawer and draw out to accommodate legal-size media. And
with no corner separators, spring-loaded ramps or anything else to make the process
troublesome, loading paper is a snap.
Users must change paper size by moving through the menu on the display.
While clearing misfeeds from the document feeder is simple, doing so when the jam is
accessed in the front requires users to remove the cartridge and, possibly, the drum. A
graphical depiction of the unit and text instructions are brought up automatically; users
can press the Next button to see the ensuing direction.
If the unit is positioned against a wall and a jam happens in either of the rear misfeed
access areas, users will have to turn the unit around to clear them, which could be cumbersome.
Replacing toner is clean. Users simply press the button on the right side of the unit to
open the front cover and then pull out the spent cartridge. Instructions on the display
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and packaging provide guidance, should it be required. And with nothing to unlock, the
drum, which is located under the cartridge, is also a breeze to replace.
FEATURE SET
EXCELLENT
The unit is equipped with Lexmark embedded Solutions Framework (eSF), which allows
administrators to download solutions developed by the manufacturer and third parties,
and run the applications on the displaya key selling point. Open architecture enables
organizations to deploy software with far-reaching effects, be they with productivity,
security or document management.
Preinstalled solutions such as Card Copy (captures both sides of an ID card and output
them on a single side of paper) and Forms and Favorites (an archive for frequently used
files) help businesses save time and money.
The unit supports mobile printing from devices that can run applications, including
smartphones and tablets.
Standard automatic duplexing contributes to less paper waste.
Eco-Mode reduces power consumption, according to Lexmark, by turning off the control panels backlight and forcing the unit to go into sleep mode after 1 minute of inactivity.
Quiet Mode reduces noise emissions. BLI found that when the noise level decreased, so
too did print speed.
Selectable from the Utilities menu on the display, Lexmark Coverage Estimator utilizes
an algorithm to count pixels in the composite page and then estimates the percent coverage. When enabled, the tool prints the estimate directly on the document, allowing
users to determine the amount of toner on any given page, even in complex images.
Print from USB is standard and works really well. The port is on the ride side of the front
of the unit, which auto-discovers the stick and allows users to browse folders and view
thumbnails of files (can see all pages and select different ranges to output). JPEG, PDF,
TIFF and XPS files are supported.
The process for building a job that contains more pages than the RADF can hold is
simple. For different page ranges, users can scan pages from the document feeder and/
or the platen, and make image quality setting changesa useful feature that most competitive devices lack.
Standard (1 GB) and maximum (3 GB) RAM capacities are above average and among
the highest, respectively, compared with legal-size monochrome laser/LED printer MFPs
in this class.
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SECURITY FEATURES
NOT RATED
AUTHENTICATION
Network user authentication
Standard
Windows
Yes
Yes
LDAP
Yes
Kerberos
Yes
802.1x wireless
Yes
SMTP
Yes
No
Biometric
No
ID Card
Optional
HID
Yes
Common Access
Yes
Other
Registered department or user ID codes
Number
Smart card
Standard
250
ACCESS CONTROL
Restrict color
Control panel lock/disablement
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NA
Standard
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Standard
Standard
Standard
PIN/Password authentication
HARD DRIVE
Encryption
Maximum level
Standard
256-bit
Overwrite
Standard
Method
NIST/DOD/DOE
3
3
Lock
Standard
Removable
Optional
Password-protected mailboxes
No
NA
JOB TRACKING
Job logs
Standard
Digital signature
Standard
Yes
Yes
JOB PROTECTION
Encrypted secure print
Standard
Secure print
Standard
Encrypted scanning
Standard
Maximum level
IPsec
No
No
No
NETWORK SECURITY/PROTOCOLS
Protocol disablement
Standard
Port disablement
Standard
IP address filtering
Standard
BuyersLab.com
Standard
Self-signed certificate
Yes
Yes
IPsec
Standard
IPv6
Standard
Standard
S/MIME encryption
18
No
SNMPv3 support
Standard
Standard
No
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CERTIFICATIONS
Common Criteria
EAL level
Capabilities certified
FIPS 140-2
Level
IEEE 2600
Pending
2
INA
Pending
1
Pending
OTHER
Administrator password length
Password-protected web server
Up to 128 alphanumeric
characters
Yes
Additional features
None
Third-party features
None
ENVIRONMENTAL FEATURES
Specified capable of running 30% post-consumer recycled paper
Specified capable of running 50% post-consumer recycled paper
Specified capable of running 100% post-consumer recycled paper
Instant/Quick Fusing
Duplexing
Toner-save mode
RoHS compliant
Percent of product made from previous devices
Percent of product made from post-consumer materials
Percent of product made from pre-consumer materials
Percent of product made from bio-based materials
Product designed for recycling (easily disassembled, no binding agents)
Items that can be recycled
Hardware remanufacturing program for this product
Cartridge recycling program for this product
Prepaid label for return of cartridges/bottles for this unit
Toner recycling system
Ability to program features such as duplexing and auto shut-off over entire fleet
What tool can be used to do this?
Green packaging materials for the product
Green packaging materials for its consumables
Packaging materials used
19
BuyersLab.com
NOT RATED
Yes
Yes
Yes
Yes
Yes
Yes
Yes
0
Up to 2
Up to 25
0
Yes
Plastics, ferrous/nonferrous materials
No (refurbishing
program)
Yes
Yes
Yes
Yes (duplex), No (auto
shut-off)
Markvision Enterprise
No
Yes
Corrugated carton, EPS
cusions, PE polybag,
mixed poly cartridge
packing
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Eco-Label Certifications
ENERGY STAR
Yes
Germany Blue Angel,
The Eco Declaration
Other
Tested energy consumption levels of the device (watts)
Ready/Idle
Energy-save
Sleep mode
20
7.5
0.5
Simplex: 640;
Duplex: 460
During Printing
How fast can this product be programmed to go into the following modes (seconds)
Ready/Idle
Energy-Save
Sleep mode
Can the above settings be programmed by a walkup user?
First-print time out of sleep mode (seconds)
Emissions output from this device for the following substances (mg/h)
Ozone
Styrene
Benzene
TVOC
Dust
Other
TONER YIELD
0
60
60 minutes
Yes
9
<0.6
<0.12
<0.03
0.74
<0.7
None
GOOD
The average tested yield is below average compared with legal-size monochrome laser/
LED printer MFPs in this class tested to date.
The average tested yield surpassed the declared specification.
Tested impressions-per-gram yield is competitive.
20,077
22,945
39.72
41.10
20,000
20,827
60,000
57,182
Tested impressions is based on an average of two cartridges using the ISO 19752 toner yield test original. Some devices in the competitive
group employ a cartridge that includes the toner and drum in a single component. In those cases, rated toner yield is used as the rated
drum yield in calculating the average.
20
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VALUE
VERY GOOD
Although supplies cost per page is higher than average among competitive devices
tested to date, the unit carries a purchase price thats among the lowest compared with
legal-size monochrome laser/LED printer MFPs in this class. When pricing is combined
with overall performance (notably very good overall print quality and productivity) and an
outstanding feature set (eSF, mobile printing, green measures and the standard 160+GB hard drive), the unit offers very good value.
1.649
1.724
COMPETITIVE AVERAGE
1.443
Toner CPP is based on Lexmarks web pricing for the cartridge and BLIs tested yields. Supplies CPP adds web pricing
and the rated yield of the drum.
21
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22
BuyersLab.com
Carl Schell,
Associate Editor
Dan DiGiacomo,
Associate Editor
Ian Latham,
European Lab Manager
Hannah Varley,
Associate Editor
Jessica Schiffenhaus,
Research Editor
David Sweetnam,
Head of European Research
and Lab Services
Anthony Marchesini, IT
Director
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CERTIFICATE OF RELIABILITY
Awarded to
Lexmark MX611dhe
in BLIs in-house durability test.
2013
Anthony F. Polifrone
MANAGING DIRECTOR
RELIABILITY CERTIFIED
L
D
AB
TESTE
FEBRUARY 2013
DATE
This is to certify that when subjected to a 75,000-impression Buyers Lab durability test,
the Lexmark MX611dhe proved to be a highly reliable product.
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ASIA
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