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Choice Logistics Achieves ISO 9001:2008 Certification

Adherence to stringent requirements demonstrates client commitment

NEW YORK – Jan. 11, 2010 - Choice Logistics, the global specialist in outsourced mission-
critical service parts logistics services, has been certified as ISO 9001:2008 compliant by
the International Organization for Standardization. This standard ensures that Choice
consistently meets and exceeds client satisfaction and regulatory requirements throughout
the entire organization. The new certification represents an upgrade from the company’s
previous ISO 9001:2000 classification.

“The world of mission-critical service parts logistics hinges upon a sound operational
approach to meet the needs of clients on a global basis,” said Michael Katz, CEO, Choice
Logistics. “Establishing reliable processes and training our personnel accordingly is
fundamental to the credibility of our company. We proactively pursued the new, more
stringent 2008 standard to demonstrate our commitment for ongoing improvement and
operational excellence. The independent validation of ISO certification provides peace of
mind to clients that Choice Logistics is committed to sound management practices that are
thoroughly measured and evaluated.”

To secure 9001:2008 certification, Choice was carefully evaluated throughout the


enterprise, from operations and information systems to accounting and human resources.
The analysis included a thorough audit of policies and practices governing operations
confirming that these processes are applied with a commitment towards ongoing
improvement. The scope of the audit process doubled in comparison to the previous
9001:2000 review.

ISO certification complements Choice’s stringent internal performance standards. The


company operates under the mission statement of: “Delivering quality one part at a time.”
To fulfill this proclamation, Choice regularly conducts internal evaluations to ensure that all
employees and process are in compliance with strict ISO quality control measures
throughout every department.

About ISO
ISO (International Organization for Standardization) is the world's largest developer and
publisher of International Standards. It is a network of the national standards institutes of
162 countries, one member per country, with a Central Secretariat in Geneva, Switzerland,
that coordinates the system.

(more)
CHOICE/ISO:2008 (Page 2 of 2)

ISO is a non-governmental organization that forms a bridge between the public and private
sectors. On the one hand, many of its member institutes are part of the governmental
structure of their countries, or are mandated by their government. On the other hand, other
members have their roots uniquely in the private sector, having been set up by national
partnerships of industry associations. Therefore, ISO enables a consensus to be reached
on solutions that meet both the requirements of business and the broader needs of society.

About Choice Logistics


Choice Logistics provides outsourced service parts logistics services to meet the unique
challenges of mission-critical, global service organizations. More than 400 strategic stocking
locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory
management. Choice’s focused insight helps leading companies and provides them with a
competitive advantage. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others
have selected Choice as their preferred global provider of outsourced logistics. To learn
more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail
info@choicelogistics.com.

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Contact
Thomas Moore (Blanchard Schaefer Advertising & Public Relations)
817.226.4332 ext. 223
thomasm@bsapr.com

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