SyllabusMGT325

Syllabus
MGT 325
On Line
Operations Management
Summer Semester 2012
Professor: Dr. Alan F. Chow
E-mail: alchow@usouthal.edu
Office hours: by appointment
Office: MCOB358
Telephone: 460-6903
1. Course Description
MGT 325 Operations Management - Addresses concepts, problems, and managerial approaches
applicable to the management of manufacturing and service operations. The course will
examine the strategic and tactical considerations that are involved in creating a systematic
framework that supports the creation of competitive advantages through effective operations and
the production of high quality products. Topics covered include the role of operations in the
overall organization, operations strategy development and implementation, product design and
process selection, location and capacity planning, facilities layout, quality management,
inventory management, production planning, scheduling and control, and project management.
An important component of the overall course is the incorporation of computer applications for
problem solving and decision making in operations.
2. Prerequisites
BUS 255 & MGT 300
3. Text
The textbook and Connect Plus Code Card
Operations Management by William J Stevenson 11th edition and
Connect Plus Code Card ISBN 9780077505004
OR
The textbook as an e-book and Connect
Connect Plus Code Card ISBN 9780077327439
4. Ethics Coverage
This course includes coverage of ethical issues on the following topics: Corporate social
responsibility, data collection, reporting and forecasting, project management, safe
design, safe and environmentally sustainable manufacturing of goods and services, and
ethical considerations associated with vendor selection and outsourcing.
5. Learning Objectives
The goal of this course is for you to acquire a working knowledge of the managerial activities
and decisions included in the operations function. By the end of the course you will be able to:

SyllabusMGT325.801Lambe

1. Describe the scope of the operations management function. This includes the
management of quality, supply chains, forecasts, inventory, schedules, projects, and
human resources.
2. Describe the techniques and strategies used in the design of operations. This includes
product design, process design, job design, location selection and layout.
3. Apply the appropriate analytical method to solve operations problems. These
quantitative methods include demand forecasting, statistical process control, inventory
models, project scheduling and control, MRP, aggregate planning, productivity
measurement, scheduling, reliability and waiting lines.
The ultimate goal is to facilitate your acquisition of practical, real world managerial
knowledge that will support your professional development as well as a successful career.
6. Instructional Approach
This class will be offered in a hybrid format which means that the class will
utilize the web to deliver course content including lecture materials,
assignments, and assessments (exams, quizzes, etc.). The URL for webbased content is: http://www.southalabama.edu/mcob/mcobitunesu.html
Once you have opened the above URL in your browser, please click on the
related class/course link to access the system. You would need a user ID
and password to get into the system. The user ID is your JAG number and
the password is your 6-digit PAWS PIN number.
Instruction will consist of podcast lectures & solved problems, textbook reading
assignments, study guides containing practice multiple choice, true/false and
essay questions, and formula sheets containing formulas needed for graded
assignments and exams.
Graded homework assignments are submitted using Connect.
7. Class Policies
Responsibilities: As your instructor I am an agent of the University of South
Alabama and am obligated to provide specified educational services, facilitate
learning of the subject matter, and evaluate your knowledge of the subject matter.
You are expected to read all assigned material, complete graded assignments, and
exams on time, and be prepared to participate in threaded discussions.
Attendance and Class Participation: Research shows that students who
attend most classes have higher performance and earn higher grades than
students who do not attend class frequently.
Make-up Policy: Under certain situations, arrangements can be made in

advance to take examinations or graded assignments at other than

scheduled times.

SyllabusMGT325
Academic Honesty: Some examples of academic misconduct are giving or
receiving unauthorized aid in examinations, improperly obtaining a copy of an
examination and plagiarism. Academic misconduct is subject to disciplinary
action ranging from the loss of credit for a particular assignment to dismissal
from the University.
Exam Policies:
o All exams are online
o Unless announced otherwise, examinations are closed-book.
o The Formula Sheets in Course Tools (Resources) are permitted. You may
use the Formula Sheet and add your own notes and comments.
o A calculator is permitted. Cell phones are not allowed to be used as
calculators.
o You may not receive help during the examination.
o You are allowed 1 hour for each Exam (#1& #2 ). You are allowed 2
hours for the Final Exam.
Compliance with the 1973 Rehabilitation Act: In accordance with the
American with Disabilities Act, students with bona fide disabilities will be
afforded reasonable accommodation. The Office of Special Student Services will
certify a disability and advise faculty members of reasonable accommodations. If
you have a specific disability that qualifies you for academic accommodations,
please notify me and provide certification from Disability Services (Office of
Special Student Services). The Office of Special Student Services is located at
5828 Old Shell Road, (460-7212).
University policy regarding change in course requirements: Since
all classes do not progress at the same rate, the instructor may wish to modify the
above requirements or their timing as circumstances dictate. For example, the
instructor may wish to change the number or frequency of exams, or the number
and sequence of assignments; however, the students must be given adequate
notification in writing.
8. Grading Policy
Exam #1
20%
Exam #2
20%
Final Exam
30%
Graded Assignments
15%
Weekly Discussion Forums
15%
TOTAL
100%

SyllabusMGT325.801Lambe

%
90.00 & above
80.00-89.99
70.00-79.99
60.00-69.99
0-59.99
9. Course Outline
Date

GRADE
A
B
C
D
F
Topic

iTunes Lectures & Solved

Problems

May 29th

Introduction to Operations Management

Competitiveness, Strategy, Productivity

Intro to OM Parts 1&2

Competitiveness Strategy
Productivity Calculations

May 29

Forecasting

Forecasting Parts 1 &2

Demand Forecasting

Jun 4

Reliability

Reliability
Reliability Introduction part 1
Reliability Calculations part 2

Jun 4

Capacity Planning

Strategic Planning Parts 1&2

Capacity Measurement

Jun 11

Process Selection & Facility Layout

Process Selection Parts 1,2 &3

Line Balancing 1

Jun 18

Exam #1 chapters 1,2,3,4S,5,6

This Exam is online. You are allowed
1 hour
You must take this Exam on Jun 18th
from 6:00 A.M. to 11:30 P.M.
Management of Quality

Jun 25
Jun 25

Quality Control
Aggregate Planning

Quality Management Parts 1&2

Quality Control Parts 1,2, &3
Process Control c-Chart
Control Charts Xbar & R charts
Aggregate Planning parts 1 & 2

SyllabusMGT325
Date

Topic

iTunes Lectures & Solved

Problems

Jul 2

MRP and ERP

MRP ERP Parts 1&2

Bill of Material Product Tree
Diagram Part 1
Bill of Material Calculations
Part 2

Jul2

Inventory Management

Inventory Management parts 1

&2
EOQ Basic Model

Jul 9

Exam #2 9,10,11,12,13
This Exam is online. You are allowed
1 hour
You must take this Exam on Jul 9
from 6:00 A.M. to 11:30 P.M.
JIT and Lean Operations
Supply Chain Management

Jul 9

Lean Operations parts 1 & 2

Supply Chain Management
parts 1,2, & 3

Jul 16

Scheduling

Scheduling Parts 1&2

Scheduling Priority Rules

Jul16

Project Management

Project Management Parts 1 &

2

Jul 23

Study for Final Exam

July 25

FINAL EXAM 14,15,16,17

This Exam is in MCOB room 265 from
8 pm to 10 pm per PAWS.

1. Homework Schedule
Homework is assigned and submitted using Connect. The link is provided
below.
http://connect.mcgraw-hill.com/class/a_chow_copyofspring2012mgt325801

SyllabusMGT325.801Lambe
Due Date

Homework

iTunes Solved
Problem

Jun 17 5 P.M.

Homework #1

Productivity Calculation
Demand Forecasting

Chapters2 & 3

Jun 24 5 P.M.

Homework #2

Reliability Introduction
Part1
Reliability Calculations
Part 2
Capacity Measurement
Line Balancing 1

Chapters 4S,5,6

Jul 1 5 P.M.

Homework #3

Control Charts-c chart

Control Charts Xbar &
R charts

Chapter 10

Jul 8 5 P.M.

Homework #4

EOQ Basic Model

Bill of Material Product
Tree Diagram Part 1
Bill of Material
Calculations Part 2

Chapters 12 & 13

Jul 22 5 P.M

Homework #5

Scheduling Priority
Rules

Chapters 16 & 17

2. Exam Schedule
Exam Date

Exam

Jun 18

Exam #1

Jul 9

Exam #2

Jul 25 between 8 pm and 10 Final Exam

pm MCOB room 265

Textbook Chapter