Page of Content

1.

Introduction

2.

Executive Summary

3.

Findings

4.

Conclusion

Appendix 1 Declaration

Appendix 2 Observation Sheet

Appendix 3 - Recommendations

1. Introduction
At 12th march 2014, A health and safety inspection of Sure Parking meet and greet working at
London Gatwick Airport was carried out. The purpose of the inspection was to identify acknowledge
a good practice of current health and safety in the organisation and recommend any remedial
actions need to be taken.
Sure parking is a meet and greet services providing company at London Gatwick Airport have their
office in horley consists of one office room, a guest room, a staff room, a kitchen, a toilet, a car
parking area for 40 cars and 2 more car parking areas for 200 cars, about 25 workers including
drivers, controllers, managers, accountant, etc. the workers working 24/7, 365 days in a year
according to their appropriate shifts.

2. Executive Summary
At the completion of the inspection it could be seen that there are some issues in organisation
concern with the employer and employees as well. Lots of issues could be resolved by investing a
little time or a little cost that could result in increase in productivity, compliance with the legal
requirements and most importantly, protection of the workforce.
The important key issues about the health and safety point of view are:-

Drivers need training to properly inspect the cars before driving, not speeding in yard and
instruction to report of any problem they facing.
Improving the layout to create a better work environment and in place drainage system for
the wastage water from the car washer.
Everyone needs to train how to use the fire equipments in case of emergency.
Provide first aid equipments as immediate basis.

A quick analysis of cost shown in the recommendations shows that these to be relatively compared
to possible improvements in the business and when compared to fines etc. for noncompliance.

3. Main findings
My main findings from the observations are explained below:-

3.1 Vehicles:The standard of the vehicles inspection system was very poor as in the observation noted that a
company van making a sound from silencer was not reported to the supervisor by the driver. Also
there is very tight turning at site and no mirrors are allocated and not proper lighting in the yard. The
drivers do not do any care to drive the cars within speed limits. There is also no signs posted as
discussed in the observation and no separate way allocated to the pedestrians.
These all problem shows that there is lack of co-operation and lack of communication system within
the organisation and all the above problems are seems to be clear violation of The health and
safety (safety signs and signals) regulation 1996 and also international labour office 1995.
The organisation should need to take some steps like train the drivers, restrict them to drive within
the speed limits, provide proper lighting to save their cost if any accidents happen.
No cost will occur to train the drivers but may be a little cost about 1000 for lighting and mirrors.
3.2 Work Environment:The work environment of the organisation was also seems not very good. As in the observation
found that the uneven floor of the office could cause some slips injuries and no drainage system
provided for the waste water of the car washer area could also leading to the serious hazards for the
workers and the pedestrians as well.
All of the above issues for the work environment shows that the directors of the organisation
violating their duties under section 37 of the HASWA 1974.
So the organisation should need to improve the workplace environment to repair that uneven floor
and make proper drainage system for the waste water within 6 month time and train employees to
keep clean the area they using.
No cost for training the employees but their might be about 2000 cost for the repair of floor and
drainage system.
3.3 Fire:It is seemed during observation that fire extinguishers equipments provided by the organisation is
not well enough for that area and also as mentioned in the observation that one bottle with full of
petrol was found on the floor could cause fire, slips and trips, etc. and also the main issue was the
workers dont know how to use those fire fighting equipments in the case of fire.
All the above hazards can cause some serious accidents also breaching Dangerous substances and
explosive atmospheres regulation 2002.

My recommendation would be to remove that petrol bottle immediately and keep it in the safe
place and give training to the workers to using the fire fighting equipments so organisation could
face low level of loss in case of fire.
No cost will occur to train the workers and also the removal of the petrol bottle.
3.4 Housekeeping:The standard of housekeeping was also poor as noticed in the observation, some cables were found
in the walkway could cause some slips and trips or may cause some more hazards and also in the
kitchen there are some refreshment spillages found which could cause slips and trips and fire as
well.
The above issues are relating to the violation of health and safety and welfare regulation 1992,
regulation 6-10 and 20-25.
The recommendation to solve the housekeeping issue is to complete cleaning and tidying regime for
the workplace. There should be Regular workplace check in place either weekly or monthly. It would
improve the apparent poor health and safety culture and to be at no cost to the company.
3.5 Electricity:One microwave found in the kitchen which has damaged wire could cause fire at any time.
This is not in compliance with provision and use of work equipments regulation 1998 regulation 4.
The wire of the microwave should need to repair as immediate basis and allocate a proper safety
checks for the equipments.
It will cost about 50 to replace that wire could save a big loss to the company.
3.6 First aid:In the observation, it was found that there is no first aid facility provided to the workers to face any
minor injuries which could cause a big loss to the company.
It is the duty of the organisation to provide the first aid equipments to the workers under section
37 of HASAW 1974.
Organisation should need to provide first aid equipments to the workers on immediate basis. It
could cost about 100 to provide those equipments.
3.7 Personal Protective Equipments:As we see in the in the observation, in the rainy weather the workers are working and not wearing
any raining suits.
This is also employer responsibility to provide the raining suits to employees under section 37 of
HASAW 1974.
This could be a minor cost to buy raining suits to avoid ill health of the employees.

3.8 Signage:There are no signs found at the entrance of the office door as the step is very high as seemed in the
observation and also the car parking yard is very congested and no signs in the yard for slow speed
or for pedestrians. There is violation of the safety signs and signals regulation 1996.

These signs need to be in place within 3 months time and cost of the signs will be about 500 to the
organisation will save some serious accidents.

4. Conclusion
In this health and safety inspection, 25 observations has been identified with in the workplace of
Sure Parking meet and greet indicates that the workplace is not only guilty of breaches in health and
safety legislation but everyone within the management structure have accountable and admit
liability for these findings. This report finds that there is a very poor health and safety culture in the
organisation ranging from the highest position of the management chain down to bottom.
There are lot of factors of the poor health and safety standard in the organisation such as lack of
leadership and commitment from the management in developing a positive health and safety
culture and serious lack of communication, training and consultation system. The policy is not fit and
it requires revision to find out what proactive measures need to be taken to improve the health and
safety standard.
It seems to be the lack of safe system of work but by doing the programme of induction and some
refresher training should improve the standard and also improve the moral of the workers , by
having regular safety inspections, safety surveys and safety tours will show to staff that management
do have a positive attitude within the organisation.
There is a need to form a committee, who is responsible for health and safety issues and engaging
the workforce and encourage them to report any issue or problem they facing.

Appendix 1 - Declaration
Candidate and course provider declarations:
For completion by the candidate:
I declare that the work submitted for this practical application assessment i.e. the completed
observation sheets and the report to management, is my own work. I recognise that contravention
of this statement constitutes malpractice and may result in my being subject to the penalties set out
in the NEBOSH Malpractice policy.
Name (Print)

Signature
Date

ISRAR AHMED ________________________

___________
23th MARCH 2014

For completion by a course provider representative (e.g. internal practical assessor):

I declare that the work marked is identical to that received from the candidate. I recognise that
contravention of this statement constitutes malpractice and may result in my being subject to the
penalties set out in the NEBOSH Malpractice policy.
Name (Print)

___________________________________

Signature

___________________________________

Date

___________________________________

For completion by the course providers internal practical assessor:

I declare that I have marked this work and am both qualified and approved by NEBOSH to do so. I
recognise that contravention of this statement constitutes malpractice and may result in my being
subject to the penalties set out in the NEBOSH Malpractice policy.
Name (Print)

___________________________________

Signature

___________________________________

Date

___________________________________

NB: This declaration must be completed in full, submitted and retained with the candidates script.
If this declaration is not submitted the candidates result may be declared void.

Appendix 2 Observation Sheet

Observation
(Hazards and Consequences)
1

Fire extinguishers are not well enough for

the office.

Door not showing any emergency exit

signs which could lead to serious loss in
case of fire.
There are no first aid facilities provided to
treat minor injuries.
Uneven floor can lead to the trip hazard

3
4
5

Cables in walkways can cause slips, trips

and other hazards.

A microwave wire seems damaged could

cause fire, short circuit etc.

Good shift pattern seems could save the

tiredness and stress to the workers.

High-viz jackets provided to workers to

save any impact with vehicles.

Petrol bottle found on the floor could

cause fire.
Separate area for smokers is provided is
helping to minimize any fire hazard.

10

11

Separate route not provided for the

pedestrians could cause a accident with
the vehicles.

12

There is no proper lighting in the yard

could cause accident in night time.

13

Refreshment spillages in the staff kitchen

could cause slipping hazard.

14

Company van is reversing with no warning

bleepers could lead to impact with
workers and pedestrians.

Control Measure
(Immediate and longer
term action)
Organisation should
need to provide some
more fire extinguishers.
Need installation of
proper emergency
lighting.
Provide first aid kit and
train staff for first aid
Repair of the affected
area is required.
Clear all extra cables
and properly tight
other cables together.
Need to repair the wire
and check if any other
wire is damaged.
Organisation should
need to carry on these
patterns.
Provide proper
information to wear
high-viz jacket in the
yard.
It need to put in the
safe place and labelled.
Train the workers to
smoke only at the
smoking area allocated.
Allocation of separate
route for pedestrians
should need to take
place.
Proper lighting system
should need to take
place to avoid any
accident.
Training is required to
staff about spillage and
area should need to be
clean on regular basis.
Van need to fit
reversing bleeper and a
worker should be
trained as a banks man
who will then control

Timescale

New equipments :1 month

Emergency lighting :1 week
First aid kit:- 1 week
Training:- 3 weeks
Floor repair:- 6 months
Cables:- immediate

Wire repair:immediate
N/A

Information:- when
needed

Bottle removal:immediate
Training:- when
needed
Separate route:- 6
months

Lighting:- 1 month

Cleaning:- immediate
Training:- when
needed
Bleeper:- 2 weeks
Training:- 1 month

15

Workers are working in rainy weather

without wearing any raining suit.

16

Yard is much congested could cause

collision with other vehicles.

17

There are some restricted vision area in

the yard could cause collision with other
vehicles and pedestrians.

18

Company vehicle seems sound from the

silencer could cause accident, fines, etc.

19

The drivers found doing over speeding on

the vehicles could lead to the serious
accidents.

20

Very high step at the entrance door of the

office could cause slips and trips hazard.

21

Drivers using their mobile phones to

connected with the office while driving
leads serious accident/fines etc.

22

Car washer provided in the yard but no

drainage system waste water could cause
injuries.

23

Good system of bin waste removal is

seemed at the site office could minimize
the hazards like fire,health.

24

Lack of training has been seemed to use

fire fighting equipments could lead
difficulty in case of fire.

25

No emergency lighting in the yard could

lead some serious injuries.

reversing vehicles.
Proper raining suits
should need to provide
to the workers.
Need to train the
workers to drive slowly
and also place some
speed signs.
Need to place some
mirrors to clear the
view and some
supervision provided
for the drivers.
Maintenance required
to the vehicle and
regular check should be
in place to check
vehicles.
Training required for
the drivers and
supervisor need to give
them information and
some instructions for
driving.
There should be sign
like (mind the step)
need to in place at the
entrance door.
Provide them a latest
walkie talkie system to
avoid these serious
accidents.
Need to make a good
drainage system for the
waste water to
minimize the injuries of
slips and trips.
Keep up to date
workers if there is any
change in place or
system.
Training is required to
the workers to use of
fire fighting
equipments and give
them proper
instructions.
Need to provide
emergency lighting to
avoid injuries.

Raining suits:-1 week

Training:- immediate
Signs:- 3 weeks

Mirrors:- 1 month
Supervision:- when
needed

Maintenance:immediate

Training:- immediate

Sign:- 1 week

Walkie talkie:- 1
month

Drainage:- 2 months

N/A

Training:- 1 month

Emergency lighting:- 3
weeks

Appendix 3 Recommendation Sheet

Recommendation
1

Provide the fire extinguishers and

also train the workers, how to use
those.

First aid kit need to provide for the

workers.

Clearing of cables to avoid tripping.

Repair of floor and drainage

system in place for car wash
wastage water.
Train drivers to inspect the cars
before using and not over
speeding.
Need to in place some speed signs
and mirrors in the yard.

Petrol bottle need to remove and

keep it in a safe place.

Clearance of refreshment spillage

in the kitchen.
Damaged wire of microwave will
need to repair.

10

Provide raining suit to the

employees for rainy weather.

11

Need to put sign at entrance of

office door.
Need to do some arrangements to
avoid the congestion problem in
the yard.

12

Likely resource
implication
About 500
needs to provide
fire extinguishers
and about an
hour for training.
A very small cost
will be
associated to
purchase first aid
kit.
An hour for a
person to clear
cables.
Repair would
cost 2000 in all.

Priority

Target Date

medium

Within a month

High

Immediate

High

immediate

low

Within 6 months

Just an hour
need to explain
them.
It will cost the
company about
1000.
It will take only
10 minutes not
more cost.
Limited labour
cost will occur.
Repair will cost
about 50 for
the microwave.
Raining suits will
cost limited
amount.
It could be minor
cost.
Wideness of the
yard could be
bigger cost for
the company.

High

Immediate

medium

Within a month

High

Immediate

Medium

Immediate

High

Immediate

Medium

Within a week

Medium

Within 2 weeks

Low

Within a year