Occupier cost index 2014

The median cost per FTE per year for Space & Infrastructure, People & Organization, ICT and Facility Management.
18000
16000
14000
12000
10000
8000
6000
4000
2000
0

HU

LT

RO

COUNTRY
EU
Belgium
Czech Republic
Denmark
Estonia
France
Germany
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Netherlands
Norway
Poland
Portugal
Romania
Spain
Sweden
Switzerland
Turkey
United Kingdom

EU
BE
CZ
DK
EE
FR
DE
HU
IE
IT
LV
LT
LU
NL
NO
PL
PT
RO
ES
SE
CH
TR
UK

PT

LV

PL

EE

TR

CZ

ES

DE

EU

IE

IT

NL

BE

DK

FR

UK

LU

SE

CH

SPACE & INFRASTRUCTURE

PEOPLE & ORGANIZATION

ICT

FM MANAGEMENT

TOTAL

5.329
6.792
3.872
7.429
3.414
8.755
4.465
2.262
4.763
5.334
3.258
3.006
9.626
4.994
11.101
3.578
2.349
3.319
3.558
10.766
11.596
4.496
10.579

1.133
1.574
632
1.737
644
1.473
1.332
499
1.375
1.276
527
491
1.581
1.448
2.109
489
745
413
1.045
1.733
1.740
335
1.133

2.309
3.183
1.300
3.527
1.330
2.984
2.701
1.030
2.799
2.592
1.094
1.018
3.209
2.936
4.275
1.006
1.533
858
2.131
3.513
3.549
713
2.320

235
469
116
443
90
309
290
69
290
266
76
60
431
449
613
70
81
40
195
556
411
12
167

9.005
12.017
5.920
13.136
5.478
13.521
8.788
3.860
9.227
9.468
4.955
4.576
14.847
9.827
18.099
5.142
4.707
4.630
6.930
16.569
17.296
5.555
14.199

NO

Occupier cost index 2014

The median cost per FTE per year for Space & Infrastructure, People & Organization and Facility Management without ICT.

16000
14000
12000
10000
8000
6000
4000
2000
0

HU

LT

RO

PT

LV

PL

EE

TR

CZ

ES

DE

EU

IE

IT

NL

BE

Space & Infrastructure

DK

FR

UK

LU

People & Organization

SE

CH

NO

Facility Management

Trend 2014 vs 2013

Cost index variance per country (2013=100).
100,0
97,5
95,0
92,5
90,0
87,5
85,0
82,5
80,0

PT

HU

TR

DK

EU

EE

LV

RO

IT

FR

NL

CH

DE

LU

IE

PL

ES

NO

BE

SE

CZ

UK

LT

TRANSFORM YOUR REAL ESTATE

CHALLENGES INTO A BUSINESS OPPORTUNITY
STRATEGIC MANAGEMENT
Tactical Management

Tactical Management

Tactical Management

Space & Infrastructure

People & Organization

Horizontal Functions

1100 - Space
1200 - Outdoors
1300 - Cleaning
1400 - Workspace
1900 - Primary activities

2100 - Health and Safety

2200 - Hospitality
2300 - ICT
2400 - Logistics
2500 - Bus. support
2900 - Primary activities

9100 - Sustainability
9200 - Quality
9300 - Risk
9400 - Identity

Strategic
Management

The strategic management of the facility management organization and integration

of services of third party suppliers. Advisement of the parent organization in
alignment with organization strategy.

Tactical
Management

Tactical integration or product integration. Middle management processes

applicable to or servicing all products in Space & Infrastructure, People &
Organization and Horizontal Functions.

Space &
Infrastructure

Services for the provision of accommodation like design and build, acquisition or
renting of space, including the administration and management of space and its
disposal. It also includes the utilities and technical infrastructure (technical building
equipment) resulting in a comfortable climate and supplying lighting/shading,
electrical power, water and gas.

People &
Organization

Services and products to create and maintain a safe and comfortable environment
and satisfy the needs of the endusers. This group includes health, safety, reception,
catering, document management and logistics.

Horizontal
Functions

Summary of a number of central functions or shared processes applicable to all

products, which are part of the strategic level (strategic planning and controlling).
It includes Sustainability, Quality management, Risk management and Identity.

Summary
The Occupier Cost Index 2014 portrays the office costs per FTE for the most important European countries
based on the European FM standard EN 15221. It is based on data gathered from 3,500 buildings, over 32 million m2
and more than 1,65 million Full Time Equivalents (FTE). The index contains the costs of buildings, facilities and ICT
for one FTE during a single year. The average costs to establish an office in Europe amount to 9.005,- per FTE
per year. On the whole the office costs in Europe have decreased with 9%. Lower rents across Europe and a more
efficient use of the available m (less m per FTE) are the main reasons for the decrease. Almost every country
shows a decrease in office costs. Only Lithuania maintains the cost level of last year. Portugal and Hungary show
the biggest fall with respectively 12% and 11% compared to last years index. Similar to last year, the top 3 most
expensive countries are Norway, Switzerland and Sweden.
The Occupier Cost Index has been developed by Colliers International Corporate Solutions (formerly AOS Group)
and is presented on an annual basis.

485 offices in 1.5

in
63 countries on billion
annual revenue
6 continents
135.8

United States: 140

Canada: 42
Latin America: 20
Asia Pacific: 195
EMEA: 85

million square metres

under management

15,800
professionals
and staff

MORE INFO
Colliers International Corporate Solutions
www.colliers.nl
www.benchmark-xl.com
fm-benchmark@colliers.com
TEL: +31 (0)10 412 00 35
Quantified Workplace

Copyright 2014 Colliers International.

The information contained herein has been obtained from sources deemed reliable. While every reasonable effort has been made to
ensure its accuracy, we cannot guarantee it. No responsibility is assumed for any inaccuracies. Readers are encouraged to consult
their professional advisors prior to acting on any of the material contained in this report.