Beruflich Dokumente
Kultur Dokumente
RESERVATIONS
KEY CONTACTS
DAYAMI LAZO
Manager, Call Center Operations
001 305 514 4893
DLazo@OceaniaCruises.com
IRINA ADAMS
Account Executive, International Sales
001 954-940-7306
IAdams@PrestigeCruiseHoldings.com
For all inquiries related to agency administrative
updates, Travel Agent training and support, Travel
Agent Center/On Line Booking Engine, marketing
collateral and ship tours.
BRIAN HOPKINS
Finance Coordinator, International Sales
001 305 514 4833
BHopkins@PrestigeCruiseHoldings.com
For all inquiries related to marketing invoice submission
accounts payable & receivable.
Options are confirmed only once money has been posted against a booking. The
deposit or full payment should be received by Oceania Cruses within the option
period, if due. Payment can be made by wire transfer, company credit card or
client credit card. If using a client card for full payment or final balance, the full
amount will be charged and any commission due will be returned to the agent 2
weeks prior to sailing. When paying by wiring transfer, we will confirm an option
upon receipt of the banks confirmation of the transfer. If final balance is not
received by Oceania Cruises at the due date bookings are subject to possible
cancellation without prior notification.
When making a bank wire transfer, please advise details via e-mail. For multiple
booking payments, please use the supplied Multiple Payment Schedule from
International Reservations.
When confirming a booking and arranging payment, please e-mail
InternationalReservations@OceaniaCruises.com and
COPY in Acctg@OceaniaCruises.com
CANCELLATION POLICY
CRUISES OF LESS THAN 15 DAYS
DAYS PRIOR TO CRUISE SAIL DATE
CANCELLATION AMOUNT
79 90 Days Prior
61 75 Days Prior
31 60 Days Prior
0 30 Days Prior
CANCELLATION AMOUNT
61 60 Days Prior
0 60 Days Prior
For Owners, Vista and Oceania Suites the cancellation amounts are as listed above with the exception of
cruises less than 15 days the cancellation amount is 10% of the fare from 91 120 days prior to sailing
and for cruises 15 days or longer the cancellation amount is 10% of the fare from 151 180 days prior
to sailing.
+The Administrative Fee may be converted to a Future Cruise Credit redeemable on a booking made up
to 12 months after cancellation date and for travel within 2 years of date of issue.
CRUISE DOCUMENTS
Our Cruise Vacation Guide (CVG) Travel
Booklet / document will be forwarded
60 days prior to sailing if full payment
and completed GRFs have been
received. An additional Cruise Vacation
E-Summary will be emailed 21 days
prior to sailing.
CANCELLATION AMOUNT
$500 per person
25% of Fare
50% of Fare
75% of Fare
0 90 Days Prior
100% of Fare
PRO40635 1114 LA