CITY OF CARMEL-BY-THE-SEA

Council Report
January 5, 2015
To:

Honorable Mayor, Members of the City Council

Douglas J. Schmitz, City Administrator

From:

Sullivan Carey-Lang, Special Projects Manager

Subject:

A Resolution of the City Council of the City of Carmel-by-theSea Adopting an Updating Job Description for the Information
Systems/Network Manager

RECOMMENDATION(S):
By motion of Consent Calendar, adopt the Resolution Updating the Job Description for
the Information Systems/Network Manager
EXECUTIVE SUMMARY:
The Information Services/Network Manager is a position that was last updated July
1998 and needs to be brought current.
ANALYSIS/DISCUSSION:
The position of Information Services/Network Manager is currently vacant.
The duties described in the current job description from 1998 are highly technical and
specific to certain equipment which the City no longer uses.
Staff is recommending updating the job description in order to recruit qualified
applicants with the necessary combination of skills and abilities required to perform the
job.
The Information Services/Network Manager position and salary were approved by the
City Council as part of the Fiscal Year (FY) 2014-2015 operating budget.

FISCAL IMPACT:
This position was budgeted and adopted as part of the FY 2014-15 budget.
Budgeted (Yes/No)
Yes

Funding Source (General Fund, Grant,

State)
General Fund

PREVIOUS COUNCIL ACTION/DECISION HISTORY:

Original job description adopted March 1997
Job description revised July 1998

City Council Meeting of January 5, 2015

Page 139

Agenda Item: 7.H

Page 1

ATTACHMENTS:
1. Resolution
2. Updated Information Systems/Network Manager Job Description

APPROVED:

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Date:

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Agenda Item: 7.H

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City Council Meeting of January 5, 2015

Page 140

RESOLUTION 2015A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF CARMEL-BY-THE-SEA

ADOPTING AN UPDATED JOB DESCRIPTION FOR THE INFORMATION
SYSTEMS/NETWORK MANAGER
WHEREAS, the job description for the Information Systems/Network Manager
was last updated June, 1998; and
WHEREAS, the current job description is highly technical and specific to systems
that the City no longer uses; and
WHEREAS, this position was approved by the City Council as part of the 201515 operating budget; and
WHEREAS, the City Council in accordance with (CMC 2.52.040 (D)) approves
jobs, positions and funding including job descriptions and salaries

NOW, THEREFORE, BE IT RESOLVED THAT THE CITY COUNCIL OF

THE CITY OF CARMEL-BY-THE-SEA DOES:
Adopt the Updated Job Description for the Information Systems/Network
Manager
PASSED AND ADOPTED BY THE CITY OF COUNCIL OF THE CITY OF CARMELBY-THE-SEA this 5th day of January, 2015, by the following roll call votes:

AYES:

COUNCIL MEMBERS:

NOES:

COUNCIL MEMBERS:

ABSENT:

COUNCIL MEMBERS:

SIGNED:

_______________________
Jason Burnett, Mayor

City Council Meeting of January 5, 2015

Page 141

ATTEST:

___________________________
Lori Frontella, MMC
Interim City Clerk

Agenda Item: 7.H

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CITY OF CARMEL-BY-THE-SEA
INFORMATION SYSTEMS/NETWORK MANAGER
Definition
Under administrative direction, manage the City computer system development and
operations activities; provide professional assistance to City staff in information systems
development analysis. Assist in management of all information system activities
throughout the City by coordinating, planning, and evaluating operation of the system, to
include systems analysis, programming, computer operations, network administration
and management, and equipment and software acquisitions, installation and repair.
Supervision Received And Exercised
The City Administrator or his/her designee provides general supervision.
Responsibilities include direct supervision of any clerical positions assigned to help on
an as needed basis. This position will also coordinate technology tasks with the
Library's Automated Systems Technician.
Examples Of Duties
Design, acquire, install, customize, document and maintain all hardware and software.
Provide a point-of-contact for vendor support to departments; maintain liaison with
equipment manufacturers and vendors to ensure satisfactory support.
Manage and provide direct technical and administrative support for the operation of the
area Novell networks Citywide.
Receive and prioritize requests for computer application development and assistance
and oversee the implementation process.
Resolve service complaints and implement corrective action on a timely basis. Repair
or return defective hardware/software or coordination with vendors for replacement of
defective equipment/software.
Evaluate and recommend software for purchase and/or programmers who provide
services to the City.
Serve as liaison between the City and outside agencies in all matters pertaining to
information systems including database administration, computer operating systems,
networks, and Geo-graphical Information Systems.
Serve as system supervisor for managing the computer system including network
security, passwords, new user configurations, and changes to accommodate individual
and departmental needs.

City Council Meeting of January 5, 2015

Page 142

Agenda Item: 7.H

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Develops, recommends, justifies and monitors the annual budget for the citywide
information services program.
Drafts, recommends, and implements policies and procedures related to the use of the
citywide information system.
Insures proper maintenance, repair, and servicing of equipment.
As time permits and as prioritized by management develops and programs software
systems for City and departmental applications and oversees implementation of these
programs.
Provide 24 hour support to emergency services (Police and Fire) computer operations
with timely response (preferably 1 hour). Assist in coordination of use of the Computer
System in the event of an emergency and develop disaster preparedness plans as they
relate to the computer system.
Maintains and updates detailed citywide computer inventory.
Confers with users to identify training needs and coordinates training schedule(s). May
conduct training as needs are determined.
Serve as Chairperson for Citywide computer users group.
Keeps informed regarding developments in computer technology and techniques
affecting City operations and distribute pertinent information to departments and users.
Attends outside organization meetings and training seminars as related to City needs.
Provide monthly written and/or oral reports to management concerning the status of the
computer system, overall system performance, and status of current computer projects.
Examples Of Duties (continued)
Maintains availability via phone and email. Makes arrangements for computer system
coverage when unavailable, i.e. vacations, seminars.
Maintains accurate and complete records.
Other Job Related Duties
Perform related duties and responsibilities as required.

City Council Meeting of January 5, 2015

Page 143

Agenda Item: 7.H

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Job Related And Essential Qualifications

Knowledge of:
Contemporary information and telecommunications systems and services and their
potential for City use.
Systems analysis and design.
Coding, testing, and implementing complex programs.
Common operating systems, software, and relational database systems.
Electronic data processing methods.
Local and wide area networks.
Municipal financial systems and budget preparation.
Security principles and practices, including any of the following: security risk
assessment standards, risk assessment methodologies, and vulnerability assessment.

Ability to:
Trouble shoot errors and quickly identify the source as being Network, DOS, application
or hardware.
Design, write, and debug computer programs in a variety of programming languages
and database systems.
Manage multiple priorities.
Communicate effectively with users who possess a widely diverse experience level in all
matters of computer automation.
Communicate effectively in written documents and orally with city staff, users and
outside agency representatives.
Conduct formal and informal training sessions.
Prepare written documentation and users guides for internal systems.
Deal effectively with Department Managers, City Staff and outside vendors.

City Council Meeting of January 5, 2015

Page 144

Agenda Item: 7.H

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Experience and Training Guidelines:

Any combination equivalent to experience and training that would provide the required
knowledge, skills, and abilities would be qualifying. A typical way to obtain the
knowledge, skills, and abilities would be:

Experience:
5 years of progressively responsible professional experience in systems analysis within
the information solutions field.
Education:
Equivalent to graduation from an accredited 4-year educational institution with a major
course work in Information Systems, Computer Science, Business Administration, or a
related field from an accredited college or university.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
Possession of a certificate as a Certified Network Administrator, preferred.
Special Requirements:
Essential duties require the following physical skills and work environment:
Ability to sit, stand, walk, kneel crouch, stoop, squat, and lift 50 lbs.; ability to travel to
different facilities, availability for emergency on-call work during non-working hours;
ability to work in a standard office environment.

Effective Date:

March 1997

Revisions Effective:

July 1, 1998

New Revision Date:

January 5, 2015

City Council Meeting of January 5, 2015

Page 145

Agenda Item: 7.H

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