1.

Brief written description of work is______

a. Job classification.
b. Job description.
c. Job evaluation.
d. Performance appraisal.
2. What is the process of place one or more jobs in to a cluster ?
a. Job classification.
b. Job description.
c. Job evaluation.
d. Performance appraisal.
3. ________ is the process of establishing the worth of jobs to an employer.
a. Job classification.
b. Job description.
c. Job evaluation.
d. Performance appraisal.
4. A process of bundling task or cluster of tasks for a team of workers as opposed to individuals.
a. Job design.
b. System design.
c. Team design.
d. Job redesign.
5. Human attributes necessary or desirable for performing the job.
a. Knowledge.
b. Skill.
c. Abilities or others.
d. All of above.
6. The process for evaluating job performance is known as
a. Job classification.
b. Job description.
c. Job evaluation.
d. Performance appraisal.
7. _______ is the process by which learning takes place
a. Worker mobility
b. Workforce planning
c. Efficiency
d. Training
8. People move into and out of jobs and sometimes occupations such activities is known as
a. Worker mobility
b. Workforce planning
c. Efficiency
d. Training

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9. Workforce planning is essentially the flip side of

a. Worker mobility
b. Workforce planning
c. Efficiency
d. Training
10. Shortening the work process or making it easier is ______
a. Safety
b. Legal requirements
c. Efficiency
d. Training
11. Improving ______ can involve changes in the work process, the development of work aids and
tools
a. Safety
b. Legal requirements
c. Efficiency
d. Training
12. A clear beginning, middle and end is known as
a. Series
b. Job
c. Activity
d. Element
13. Clusters or group of elements directed at fulfilling a work requirement
a. Series
b. Job
c. Activity
d. Element
14. Collection of activities that are directed toward the achievement of specific job objectives
a. Series
b. Job
c. Activity
d. Tasks
15. A collection of tasks all directed at general goals of a job is
a. Series
b. Job
c. Duty
d. Element
16. A position is a set of
a. Duties
b. Tasks
c. Activities
d. Elements
e. All of above
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17. The process of discovery of the nature of a job

a. Job analysis
b. Job description
c. Job specification
d. All of above
18. For analyzing the job a particular method is chosen by
a. Manager
b. Employee
c. Incumbent
d. Job analyst
19. Building blocks of job analysis methods are
a. Job data collected
b. Methods of gathering data
c. Sources of job information
d. All of above
20. The organizational structure refers to
a. Process chart
b. Organizational chart
c. All of above
d. None of above
21. Descriptors include
a. Responsibilities
b. Job context
c. Personal job demands
d. All of above
22. The unstructured interview:
a. Is made up of random questions.
b. Typically is biased.
c. Often is unrelated to future job performance.
d. All of the above
23. Making an individual actually do the job as a test to see if he can do it is:
a. a performance simulation test.
b. valid.
c. work sampling.
d. all of the above.
24. Work samples are widely used in hiring
a. Unskilled labor.
b. Skilled workers.
c. Professional workers.
d. Managers.
25. Job descriptions should include all BUT the following
a. The major duties relevant to a particular job.
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26.

27.

28.

29.

30.

31.

32.

b. Expected performance standards

c. The equipment needed by the worker.
d. An evaluation of the worker's personal needs.
Pick the most correct statement.
a. Job identification is usually free of annoying numbers.
b. Job identification does not necessarily need to include the actual job title.
c. Job identification will distinguish one job from another job.
d. A job title will always give an accurate description of the duties involved in the
performance of that particular job.
A job analyst may learn a good deal about a job simply by
a. Observing
b. Interviewing individuals
c. Questionnaires
d. All of above
___________ may be considered self-administrated interviews that are typically very carefully
structured and pretested
a. Diaries
b. Questionnaires
c. Technical conference
d. Interviewing individuals
__________ is a method by which incumbents write down periodically the activities they have
been engaged in at a particular time
a. Diaries
b. Questionnaires
c. Technical conference
d. Interviewing individuals
Sometimes data may be collected for jobs by using some sort of tools
a. Equipment-based method
b. Diaries
c. Technical conference
d. Questionnaires
What are the sources of job analysis data
a. The job analyst
b. The job holder
c. Client or customers
d. All of above
The fundamental rethinking and radical redesign of business processes to achieve
dramatic improvements in performance is called _____.
a. Job redesign
b. Reengineering
c. Process engineering
d. Job enlargement
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e. Outsourcing
33. ______ means redesigning jobs in a way that increases the opportunities for the worker to
experience feelings of responsibility, achievement, growth, and recognition.
a. Job rotation
b. Job enrichment
c. Job assignment
d. Job enlargement
e. Job adjustment
34. When filling jobs with untrained people, the job specifications may include _____.
a. quality of training
b. length of previous service
c. previous job performance
d. physical traits
e. all of the above
35. The job specification takes the job description and answers the question, _____?
a. What human traits and experience are required to do this job well
b. When will the supervisor be completely satisfied with a workers work
c. What are the four main activities making up this job
d. How many other employees are available to perform job functions
e. What are the performance standards for the job
36. Job duties that employees must be able to perform, with or without reasonable
accommodation, are called _____.
a. essential job functions
b. job requirements
c. primary job activities
d. work activities
e. all of the above
37. Which section of a job description should define the limits of the jobholders authority, direct
supervision of other personnel, and budgetary limitations?
a. job identification
b. job summary
c. relationships
d. responsibilities and duties
e. pay levels
38. What type of information is contained in the job identification section of a job description?
a. job title
b. job summary
c. relationships statement
d. major functions or activities
e. all of the above
39. What form of data collection involves recording work activities in a log?
a. interviews
b. diaries
c. direct observation
d. questionnaires
e. none of the above
40. Which of the following is considered a quantitative approach to job analysis?

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41.

42.

43.

44.

45.

46.

47.

a. interviews
b. diaries
c. Department of Labor Procedure
d. direct observation
e. questionnaires
Jane records every activity she participates in at work along with time in a log. This approach to
data collection for job analysis is based on _____.
a. diaries
b. interviews
c. direct observation
d. questionnaires
e. supervisor verification
Which two data collection methods are frequently used together?
a. direct observation and interviewing
b. questionnaires and direct observation
c. interviewing and questionnaires
d. diaries and interviewing
e. most are used individually
Interviews often include questions about _____.
a. supervisory responsibilities
b. job duties
c. education
d. experience
e. all of the above
Which of the following is not an advantage of using interviews to collect job analysis data?
a. it is simple to use
b. some information may be exaggerated or minimized
c. it is quick to collect information
d. it can identify uncommon, but important activities
e. it can be used to explain need for job analysis
Which of the following methods is used to gather job analysis data?
a. interviews
b. questionnaires
c. observation
d. all of the above
e. none of the above
A _____ summarizes the personal qualities, traits, skills, and background required for getting the
job done.
a. job specification
b. job analysis
c. job report
d. job description
e. job context
Which term refers to a written statement that describes the activities and responsibilities of the
job?
a. job specification
b. job analysis
c. job report

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d. job description
e. job context
48. A(n) _____ shows the flow of inputs to and outputs from the job being analyzed.
a. organization chart
b. process chart
c. value chain
d. job preview
e. job description
49. Information regarding matters such as physical working conditions and work schedule is
included in the information about _____ an HR specialist may collect during a job analysis.
a. work activities
b. human behaviors
c. machines, tools, equipment, and work aids
d. performance standards
e. job context
50. Information regarding job-related knowledge or skills and required personal attributes is
included in the information about _____ an HR specialist may collect during a job analysis.
a. work activities
b. human behaviors
c. human requirements
d. performance standards
e. job context

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