Vision & Values

Mediclinic Internationals vision is to be respected

internationally and preferred locally.
We will be respected internationally for:
Delivering measurable quality clinical outcomes;
Continuing to grow as a successful international healthcare group;
Enforcing good corporate governance;
Acting as a responsible corporate citizen.

We will be preferred locally for:

Delivering excellent patient care;
Ensuring aligned relationships with doctor communities;
Being an employer of choice, appointing and retaining competent staff;
Building constructive relationships with all stakeholders;
Being a valued member of the community.
Our relentless focus on patient needs will create long-term shareholder value and establish Mediclinic
International as a leader in the global healthcare industry.

Our Values
Mediclinic and all its employees support the following core values:

CLIENT ORIENTATION
In our behaviour we:
reflect the image of the company;
deliver the right service in the right place at the right time;
regard everyone who is dependent on our outputs as our client;
determine and meet the expectations of our clients;
measure our clients' satisfaction regularly;
respect our clients' right to confidentiality;
personally accept responsibility for client service.

TEAM APPROACH
In our behaviour we:
promote positive team behaviour;
ensure the participation of all role players in problem solving;
set common goals;
exhibit responsible, fair, honest and effective leadership and followership.

MUTUAL TRUST AND RESPECT

In our behaviour we:
share information to the benefit of the company;
listen with empathy;

communicate openly and honestly;

exhibit respect for the individual and his or her dignity;
respect personal and company property;
solve problems on a win-win basis;
greet and acknowledge one another;
maintain an ethical standard.

PERFORMANCE DRIVEN
In our behaviour we:
set objectives and give regular performance feedback;
ensure that each individual knows what the standards are and what is expected;
give recognition to whom it is due;
offer each employee the opportunity to develop to his or her full potential;
eliminate activities that do not add value;
promote continuous improvement in productivity;
base all appointment and promotions on competence and performance;
accept mentorship as a management task.

Clinical Quality
Mediclinic Middle East is committed to enhancing the quality of life of our patients by providing high quality, cost
efficient, multi-disciplinary medical services , delivered with a personal touch.
We approach clinical quality by focusing on structures, processes and outcomes of care. Superior clinical
outcomes (or end results) can only be achieved through infrasturcture of a high standard and care processes that
are sophisticated, reliable and internationally tested against international benchmarks. Our commitment to
transparency regarding patient safety is demonstrated in the annual Clinical Governance Report, published as part
of the annual report of Mediclinic International. The purpose of this report is to present an overview of clinical
quality activities within the Mediclinic group internationally.

Our Hospitals and Clinics

MEDICLINIC WELCARE HOSPITAL

Mediclinic Welcare Hospital was inaugurated by H.H. Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai
and UAE Minister of Finance & Industry, on May 27, 1998.

MEDICLINIC CITY HOSPITAL

Mediclinic City Hospital was the first multidisciplinary hospital to be established in Dubai Healthcare City, and remains
Mediclinic Middle Easts most ambitious project to date.

MEDICLINIC DUBAI MALL

At 60,000 square feet, with world renowned physicians specialising in a vast range of medical fields, experienced
nursing staff, fifty consultation suites, a daycare unit for procedures such as endoscopy, the most advanced medical
equipment and an on-site laboratory and diagnostic imaging centre, Mediclinic Dubai Mall leads the way in both primary
and specialist healthcare.

MEDICLINIC IBN BATTUTA

Mediclinic Ibn Battuta is an ultra-modern, fully equipped multi-specialty clinic conveniently located in the Ibn Battuta
Mall. Aside from family medicine, the clinic offers expertise in a wide range of medical specialties, ensuring your
familys health is in capable hands.

MEDICLINIC AL SUFOUH
Formerly Welcare Ambulatory Care Centre, Mediclinic Al Sufouh in Knowledge Village is a convenient walk-in clinic
offering multi-speciality outpatient care. Already a well-established concept in the US, UK and parts of the EU, an
ambulatory care centre is designed to provide the unique combination of diagnostic and treatment services of a big
hospital, with the personalised care that a small clinic offers.

MEDICLINIC BEACH ROAD

Launched in December 2012 to replace Emirates Diagnostic Clinic, Mediclinic Beach Road offers you and your family
the highest international standards of primary healthcare in a modern, efficient and relaxed environment.
Located in Sheikh Hamdan Complex in Jumeirah, close to Union House, Mediclinic Beach Road boasts specialists in a
wide range of fields as well as a state-of the art equipment, spacious consulting and procedure rooms, an observation
unit and its own in-house laboratory.

MEDICLINIC AL QUSAIS
Established in July 2007, Mediclinic Qusais is a modern, multi-specialty family clinic catering to the primary healthcare
needs of people in Al Qusais, Al Nahda, Al Khawaneej, Al Awir and beyond.

MEDICLINIC MIRDIF

Mediclinic Mirdif is a modern healthcare clinic offering primary medical care for the entire family. We offer a wide range
of specialsed services and state-of-the-art imaging and diagnostic technology.

MEDICLINIC ARABIAN RANCHES

Centrally located for community residents, Mediclinic Arabian Ranches welcomes patients into a caring, stress free
environment. In line with the highest international medical standards This premium clinic offers the most advanced
medical equipment, diagnostic imaging centre and a vast range of specialist medical services, delivered by highly
qualified physicians and nursing staff.

MEDICLINIC MEADOWS
This premium clinic offers the most advanced medical equipment, an on-site laboratory and diagnostic imaging centre
and a vast range of specialist medical services, delivered by experienced physicians and nursing staff.

MEDICLINIC CORNICHE
Opened in February 2014, Mediclinic Corniche is Mediclinic Middle Easts first medical facility in Abu Dhabi. With an
area of more than 12,000 square feet located in a prime position in the new World Trade Center Mall in Abu Dhabis
Central Market district, Mediclinic Corniche offers a wide range of primary healthcare services to residents and business
operators in this densely populated area of the capital.

MEDICLINIC CORNICHE

Profile

Opened in March 2014, Mediclinic Corniche is Mediclinic Middle Easts first medical facility in Abu Dhabi.
With an area of more than 12,000 square feet located in a prime position in the new World Trade Center Mall in Abu
Dhabis Central Market district, Mediclinic Corniche offers a wide range of primary healthcare services to residents and
business operators in this densely populated area of the capital.
Services provided include :
GP & Family Medicine
Internal Medicine
Paediatrics
Dentistry
Obstetrics & Gynaecology
Dermatology
Ophthalmology
Physiotherapy
ENT
Mediclinic Corniche boasts state-of the art equipment, spacious consulting and procedure rooms, a triage area, an
observation unit, radiology facilities, its own in-house laboratory and a licensed retail pharmacy.
Mediclinic Corniche is open Saturday to Thursday fr
Medical Services
Dentistry
Dermatology
Ear, Nose, Throat (ENT)
GP & Family Medicine
Pathology/Laboratory
Obstetrics & Gynaecology
Ophthalmology
Paediatrics
Physiotherapy
Radiology
Urgent Care

Health Packages
The Executive Health Check-Up for Men
The Routine Health Check-Up For Men
Well Women Health Review
Well Woman Screening Check-Up
Cervical Smear Test

MEDICLINIC WELCARE HOSPITAL

Founded in 1998, Mediclinic Welcare Hospital is a modern, multi-speciality medical facility providing attentive, costeffective, quality care of an international standard. Our specialists are highly qualified and experienced within their
particular fields, and all out staff members are trained to be fully conversant with best customer care practices, quality in
the delivery of services, patient feedback, consistency of service, courtesy and effective communication.
Mediclinic Welcare Hospital was the first private Hospital in Dubai to receive the prestigious Dubai Quality Appreciation
Award and the ISO 9001:2000 certification. The hospital also received the Joint Commission International Accreditation,
which is the most widely accepted hospital accreditation award.
We offer patients the best quality medical care and services by investing in the latest state-of-the-art technology, keeping
abreast of ongoing research and developments in the medical field, building trust with our customers and analysing the
needs of the communities we serve.
Services at Mediclinic Welcare Hospital include:
12-bed, 24 hours Accident & Emergency Unit
Four extensively equipped operating theatres
A purpose-built endoscopic suite for diagnostic and therapeutic procedures relating to gastroenterological and

liver diseases
A self-contained maternity complex, consisting of four delivery rooms and 16 Neonatal Intensive Care beds
Modern hotel standard service with four options of fully furnished rooms
A sophisticated 12-bed Intensive Care Unit, for adults and one paediatric bed with facilities for ventilatory
management and total physiological monitoring
A sophisticated medical imaging division with the latest MRI, CT scan, Ultrasound, Mammography and Digital
X-ray
A high-tech laboratory designed as a regional referral centre, immuno-haematology, covering haematology,
serology, hormone assays, immunochemistry, biochemistry and microbiology
Advanced and sophisticated analysers with the highest degree of accuracy and minimal turnaround time
A physiotherapy unit offering short-wave diathermy, ultrasound therapy, electric muscle stimulation, lumbar and
cervical traction and a gymnasium for exercise sessions
Special investigation facilities for echo doppler studies, lung infection tests, electro-encephalogram, urodynamic
studies and lithotripsy services
Vitreo retinal surgery
Medical oncology
Wound clinic
Ambulance services

MEDICLINIC WELCARE HOSPITAL

Founded in 1998, Mediclinic Welcare Hospital is a modern, multi-speciality medical facility providing attentive, costeffective, quality care of an international standard. Our specialists are highly qualified and experienced within their
particular fields, and all out staff members are trained to be fully conversant with best customer care practices, quality in
the delivery of services, patient feedback, consistency of service, courtesy and effective communication.
Mediclinic Welcare Hospital was the first private Hospital in Dubai to receive the prestigious Dubai Quality Appreciation
Award and the ISO 9001:2000 certification. The hospital also received the Joint Commission International Accreditation,
which is the most widely accepted hospital accreditation award.
We offer patients the best quality medical care and services by investing in the latest state-of-the-art technology,
keeping abreast of ongoing research and developments in the medical field, building trust with our customers and
analysing the needs of the communities we serve.
Services at Mediclinic Welcare Hospital include:
12-bed, 24 hours Accident & Emergency Unit
Four extensively equipped operating theatres
A purpose-built endoscopic suite for diagnostic and therapeutic procedures relating to gastroenterological and
liver diseases
A self-contained maternity complex, consisting of four delivery rooms and 16 Neonatal Intensive Care beds
Modern hotel standard service with four options of fully furnished rooms
A sophisticated 12-bed Intensive Care Unit, for adults and one paediatric bed with facilities for ventilatory
management and total physiological monitoring
A sophisticated medical imaging division with the latest MRI, CT scan, Ultrasound, Mammography and Digital
X-ray
A high-tech laboratory designed as a regional referral centre, immuno-haematology, covering haematology,
serology, hormone assays, immunochemistry, biochemistry and microbiology
Advanced and sophisticated analysers with the highest degree of accuracy and minimal turnaround time
A physiotherapy unit offering short-wave diathermy, ultrasound therapy, electric muscle stimulation, lumbar
and cervical traction and a gymnasium for exercise sessions
Special investigation facilities for echo doppler studies, lung infection tests, electro-encephalogram,
urodynamic studies and lithotripsy services
Vitreo retinal surgery
Medical oncology
Wound clinic
Ambulance services