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Management Team Building


Unit 404 VGP Center
6772 Ayala Avenue Makati City

Workshop Outline





Ice Breaker: Lovely Confusion
Presentation of the team building framework
SLE: Toxic Waste Dumpappreciating the
concept of TEAM
Fundamental # 1: Building Trust
SLE: LandminesUnderstanding the key
elements of trust building
Quick Team Profiling Activity
Trust Reviewagreeing on behaviors that
promote trust

Fundamental # 2: Improving Communication

Fundamentals of open communication
SLE: Traffic JamModeling Open
Rules of engagement for collaborating

Know the administrative details of

the workshop
Level of expectations
Appreciate the concept of
Improve trust among team members
Know each other in a deeper sense
to foster better understanding and
Establish trust building norms

Appreciate the importance of open

communication and coordination in
team success
Establish norms for collaboration and
conflict management




Fundamental # 3: Achieving Commitment

SLE: Electric Mazedemonstrating buy-in and
clarity on key tem strategies
Co-creating a strategy for building a high
performing team
Fundamental # 4: Embracing Accountability
Team effectiveness exercise


Fundamental # 5: Focusing on Results

SLE: Card Sorting
Establishment of a Team Scoreboard


Wrap up and Follow-up

Re-entry action plans
Cascading Communication Agreement
Personal Commitments
Closing Statement

Describe individual roles in ensuring

alignment and commitment
Agree on a shared strategy for
building high performing issues

Create a culture of accountability

Establish norms for dealing with
performance issues
Gauge on-going success against
team goals
Ensure follow-through of agreement
upon action

Lead Facilitator

Edwin C. Ebreo
President, ExeQserve, Corporation
Edwin is the founder and President of ExeQserve, Corporation, an HR Solutions Company. He is also the
companys head consultant for Organization Development and Human Resource Development.
Ed developed his skills in training, recruitment, human resource management, organization development
and management consulting through twenty years of collective experience in the retail, financial, BPO
and HR consulting business.
Before his founding of ExeQserve, Ed was HR Director/Manager for CheQ Systems, Athena E-Services and
PET Plans Subsidiary Companies. He was also Head of Training for SPI Technologies, Inc. and Philippine
Seven Corporation, the local franchise owner of 7-Eleven Convenience Stores.
HRMD Strategies Development and Implementation
Ed facilitated a number of strategy formulation, policy writing and change management for the
implementation of employee handbooks, compensation programs, performance management system,
competency-based HRD, incentive schemes and retention programs for companies like CORE, Mobext,
Numlock, ALC holdings, SEARCA, Tenkiebox, Provincial Governments of Bohol and Guimaras.
Learning Activity Design and Implementation
Ed developed dozens of courses and workshops on topics like high performance leadership, supervision,
management, change, creativity, coaching, personal effectiveness, values alignment, career planning,
maintaining discipline in the workplace, trainers training, presentation skills enhancement, assertive
communication, strategic planning and team building. His creativity and skill in learning activity design
enables Ed to customize programs based on the identified needs of clients.
Industry Experience
Ed has worked with organizations in various industries and sectors. He is an accredited learning service
provider of Philippine-Australia Human Resource and Organization Development Facility (PAHRODF) and
has done work for OPAPP, NEDA, NAMRIA, DILG and two provincial governments through the facility. He
worked closely with companies in the IT, Financial, Marketing, Manufacturing and other service industries
in identifying their needs, formulating, customizing and delivering solutions that lead to desired results.
Personal Advocacies
Ed is particularly passionate about helping develop skills of the HR practitioners in the country and
develop the careers of individuals through his blogs and http:// He is also an active member of Toastmasters where he helps mentor
members who wish to enhance their public speaking skills.
Ed took up Mass Communication at New Era University and has completed various training programs that
helped him develop his competence in leading and training. His most important education is his
experience as human resource development professional helping companies achieve their full potential
through their people.


As we move forward to the new era, training & development is now evolving into what we call WLP or
Workplace Learning and Performance which is defined as the integrated use of learning and other
interventions for the purpose of improving individual and organizational performance. (Rothwell,
Sanders and Soper 1999) This means that the field goes beyond the traditionally singular focus on
individual knowledge, skill and attitudes (KSA) acquisition.
Why WLP? If you think about it, organizations invest time and resources for training and development in
the assumption that it will directly translate to improved business results. However, that is not always the
case. Trainers also realized that classroom training alone will not change behavior if the work
environment is not supportive of desired behaviors. WLP offers a holistic approach to training wherein,
they align the intervention to organizational goals.
The ultimate tests of success for the learning intervention are improved performance back in the
workplace and measurable business outcomes.
Source: Excerpts from A Competency Framework for the Filipino WLP Practitioners Today by Maribel

Our trainers and consultants expertise cover HR, Leadership & Management, Information Technology,
and Communication. They are eager to share with you their knowledge, experience, tools, techniques,
and formula for excellent performance.
Adhering to the principles of WLP, we are committed to become your strategic partner in making
training an initiative that is aligned to organizational goals and objectives.
ExeQserve training is not just another training, it is a solution. We recognize our responsibility in helping
you get the most out of your investment and recommend a comprehensive solution that will help you
achieve your objectives.
Heres how we propose to proceed:
1. Conduct an Executive Briefing to help you and your top management to understand and
appreciate the benefits of our program
2. Pre-workshop Assessment to further enhance the contents of the workshop and make it more tailor
-fitted to your organizations needs and objective
3. Conduct of Workshop using various learning methodologies including coaching and mentoring,
knowledge management, structured learning exercises, focused group discussions and action
planning. A unique feature we have during workshop is the personal best leadership project for
leadership workshops or the R.E.A.P (Re-entry Action Plan) for other workshops; where the
participants are encouraged to contextualize concepts and create their own projects to be
implemented back in the workplace. This will ensure that learning will be brought back and
applied to the workplace.
4. Submission of Post-workshop Report which includes a comprehensive account of the highlights of
the training intervention so as the facilitators observations and recommendations
5. Conduct a half-day follow thru session months after the workshop to reinforce participants

ExeQserve Corporation started its operations in April 2007 and has, since then, grown and served a
number of clients belonging to different industries such as IT, Pharma, Retail. Finance and Service
Industries, among others.
Our services include Recruitment, Training, and HR Consulting. We believe that in having these 3
strategic business units will give organizations a wide-range of various HR solutions to choose from
under one roof.
Our people are committed to give value adding service through teamwork, customer intimacy, pursuit
of excellence, creativity and resourcefulness, and fun.


AB Food & Beverages
AE Jimenez and Co.
Amherst Laboratories, Inc.
Amway Philippines
Artesyn Embedded
Asian Institute of
Atimonan Catv Services Inc.
AVOcampo ATRKimeng
Insurance Broker
Bay Sports Manufacturing, Inc.
Bayer Business Services
Philippines Inc.
Betting Technologies, Inc.
BPI Credit Card Division
Brenntag Philippines
Brent International School
Brother Industries, Inc.
Business Process Outsourcing
International Inc.
Centrolink Services
CheQ Systems Inc.
Chiyoda Philippines
Manufacturing Corporation
Cobb-Vantress Philippines Inc.
Continental Temic
Continental Temic Electronics
CreAsia, Inc.
Creative Gateway, Inc.
Cruise Ship Solutions Inc.
Davies Paint Philippines
Department of Labor and
Employment - NCR
Eastgate Maritime
Electrolux Philippines
Energy Development
Ensogo Philippines
Eximius BPO Services Inc.
Firefly Electric & Lighting

Frey-Fil Corporation
Gearbulk Manila
General Milling Corporation
Generali Philippines
G-Force Dance Management
Globe Telecom
Golden Arches Development
Hafele Philippines
Holcim Philippines, Inc.
Hyundai Asia Resources, Inc.
iConcept Global Advertising
Ideashop Manila
Integrated Computer Systems
Interactive Business Network
Alliance Inc.
InterContinental Hotels Group
International Committee of
the Red Cross
International Rice Research
Isenz Pharma
IT & Business Process
Association Philippines
JFE Techno Manila Inc.
JT Moland Realty
Development Corporation
JX Nippon Mining and Metals
Philippines Inc.
Kantar Worldpanel
Kettle Foods Corporation
Kimberly-Clark Corporation
Kraut Enterprises
Le Price International Corp
LF Philippines
Logica Philippines
MacroAsia Catering Services
Magsaysay Maritime
Mead Johnson Philippines
Megaworld Corporation
New Sinai MDI Hospital
Novaliches Development
Cooperative, Inc.
NYK TDG eBusiness
Corporation Philippines Inc.

Omnicom Media Group

One Mega Group
People's Credit and Finance
Pepsi University
Philippine Health Insurance
Philippine Prudential Life
Insurance Company Inc.
Philippine Red Cross
Phinma Training Center
Prestige Quality Paper
Ramgo International
Ricoh Philippines
Robinsons Retail Group
RSCI Retail Institute
Rubicon Studios Manila
Rustans Commercial
Silver Finance, Inc.
Selectcare Philippines
Stolt Tanker
Sumidenso Philippines
Suy Sing Commercial
The Cathay YSS Distributors
Co., Inc.
Toshiba Information
Total Net Research and
Marketing Inc.
Toyota Otis Inc.
Trends and Technologies, Inc.
Ubiquitous Technologies
United Graphic Expression
United Pulp & Paper
Universal Robina Corporation
Wallem Maritime Services Inc.
Wan Hai Lines Philippines Inc.
Wellness Pro Incorporated
Wells Fargo Enterprise Global
Wyeth Nutrition Philippines
Yamaha Motor Phils. Inc.