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Training auditors to a

new M&S standard

Jim Monaghan

Overview
1.
2.
3.
4.

What were we asked to do?


Developing the course structure
What do learners do?
What have we learned

What were we asked to do?


Train auditors for M&S suppliers to an
accepted level of understanding and
interpretation of new code of practice
Field to Fork
Farm based learning
Accredited
3 x UK & 1 x Spain courses of 25 learners

DEVELOPING THE COURSE


STRUCTURE

Farm based impractical


Using images sent by learners to discuss
areas of interpretation
Pilot course showed M&S wanted little
background information (that we wanted to
do!)
Practical approach desired
Draw knowledge from learners vs give
knowledge

Field 2 Fork - Text to pix


1. First sessions focus on content of
standard
2. Three major sessions start to look at
interpretation (Food Safety, Pesticide,
Environment)
3. Virtual audit / picture surgery
4. Group work on interpretation of set
images
5. Assignment of 10 images

WHAT DO LEARNERS DO?

Day 1

Role of F2F (M&S)


QMS procedures (JMM)
Audit inputs (JMM)
Quickfire demo (Muddy Boots)
Food safety (JMM)
Environment (PL)

Dinner

Day 2

Labour standards (JMM)


Organic and Non-GM (JMM)
Pesticides (MCH)
Picture surgery (JMM)
Presentations & discussion (all)

Launch assignment

Secondary Supplier Supply Chain

Every Grower and Packer supplying M&S


needs a F2F Audit with a mechanism to
manage corrective actions.
M&S Direct Supplier can
a.do the direct audits themselves
b.work through the Secondary Supplier

If option b) Direct Supplier should undertake a


F2F Audit of the Secondary Supplier.
It is recommended that 10% of growers are
checked to ensure consistency.
The ultimate responsibility for compliance
lies with the M&S Direct Supplier.

What is the auditor looking for?


Risk assessment team with a range of
experience [1.2] List of members
Flow diagrams
Processes involved [1.3]
Identifying hazards [1.4]

Controls linked to F2F [1.5]


Regular reviews [1.6] - documented
RECORDS, RECORDS, RECORDS

2.14 Only water compliant to M&S


guidelines can be used for direct
product contact
Essential = Only water compliant to
M&S guidelines can be used for direct
product contact

What is direct product contact?


What is compliant?

Virtual audit
~ 3 Pictures sent ahead by each learner
Quickly accumulated a library of images
Directed discussion drawing on
experience within the group not from the
front!

What is the presentation?


Groups of 4-7
One topic area from Food Safety,
Pesticides, Environment
3 slides/scenarios
Identify
Relevant audit sections
Score and give supporting contexts
Give supported recommendations

Picture A

Picture A - Relevant audit sections:

Score:
Reasoning:
Action Points:
Observations:

Picture B:

Picture B - Relevant audit sections:

Score:
Reasoning:
Action Points:
Observations:

Picture C

Picture C - Relevant audit sections:

Score:
Reasoning:
Action Points:
Observations:

What is the assignment?


Individual work
10 pictures of essential and requirement points
Report on anonymous F2F audit discussing
issues and conclusions to include digital images
of areas of discussion (~1000 words)
Identify
Relevant audit sections
Score and give supporting contexts
Give supported recommendations

Submitted electronically to HAUC

Field to Fork assignment

Name:
Date of course:

Instructions
Your assignment should include 10 photos in total
(including the worked example).
We have provided you with five photos, with the first photo
completed as a worked example. This includes the audit
section it relates to, score awarded, reasoning, action
points and observations.
Find 5 pictures covering any area of the audit. Try to
select a mix of areas so most chapters of F2F are
covered.
The photos do not have to be from an official audit.
1-2 Paperwork examples are acceptable.
Examples of Best practice are acceptable but justify why
they are good.

Picture 1: Cleaning equipment

Picture 1 - Relevant audit sections: WORKED EXAMPLE


4.12 (CI), 4.13 (CI)
Score: 4.12 Poor, 4.13 - Poor
Reasoning:
Wooden handles are absorbent and hard to keep clean (4.12).
No colour coding used the same equipment could be used to clean
the toilets and the packing/production areas (4.13).
Cleaning materials have been stored upside down contaminated
water can run down the handles.
Action Points:
1. Throw away wooden cleaning equipment and replace with metal
handled equipment (within 1 week).
2. Segregate storage and use colour coding to identify area of use
(within 1 week).
Observations:
1. Equipment should be stored off the ground with the brush/mop
hanging down.
2. Are the training records for cleaning staff up to date?

Picture 2: Harvest hygiene

Picture 2 - Relevant audit sections:

Score:
Reasoning:
Action Points:
Observations:

Well done!
Please submit your assignment to:
Heidi Cunningham
hcunningham@harper-adams.ac.uk
01952 815293
PLEASE NOTE I will send you receipt of your
assignment (via email). If you do not hear from
me, please email/phone me. Sometimes files with
a large file size (over 5MB) do not get through.
Alternatively, save it to CD and post it to: Harper
Adams University College, Newport, Shropshire,
TF10 8NB, UK.

What have we learned?


Focus course on customer needs rather
than what we want to do
Building on learners knowledge means
mix of learners is crucial for success
Image based learning is very popular
Marking image based assessments can be
time consuming!