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The main purpose of this document is to provide full length of scenario on SAP Dunning, which is mainly
used in processing of collecting the customer payments. This document covered the Configuration,
Processing and other important concepts in the Dunning.
This document is mainly intended for the audience who is working in SAP Finance Accounts Receivable
Module.
A. DUNNING OVERVIEW..3
B. DUNNING CONFIGURATION .4
Define the Dunning Procedure ..4
Define the Dunning Area11
C. DUNNING PROCESS...12
Enter the Dunning data in the Customer Master Data...12
Dunning the Customer Line Items.13
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A. DUNNING OVERVIEW
Sometimes your business partners may fall behind on payments. You can send them a payment
reminder or a dunning notice to remind them of their outstanding debts. The R/3 System allows you to
dun business partners automatically. The system duns the open items from business partner accounts in
which the overdue items create a debit balance.
The dunning program selects the overdue open items, determines the dunning level of the account in
question, and creates a dunning notice. It then saves the dunning data created for the items and
accounts affected.
You can use the dunning program to dun both customers and vendors. It may be necessary to dun a
vendor if he or she has a debit balance as a result of a credit memo. If a customer is also a vendor, you
can offset the account balances against one another.
Implementation considerations
While implementing the automatic dunning procedure, you will need to make settings in the following
places before using the system and while it is running:
You use the following attributes to control the dunning program, and you can configure them according to
the needs of your company:
Dunning procedure
The dunning procedure controls how dunning is carried out by the system. You can define as many
dunning procedures as you like.
Dunning level
The dunning levels are calculated based on the number of days open items are in arrears. You can
also have the system calculate the dunning levels based on the dunning amount or a percentage paid
(sales-related dunning level determination). You can determine more than one dunning level per
dunning procedure.
Dunning area
A dunning area is an organizational unit within a company code used for the dunning process.
A dunning area can be a division or a sales organization. You assign a dunning area to an open item
when making a posting. You can dun items separately by dunning area.
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B. DUNNING CONFIGURATION :
Define the Dunning Procedure :
TCODE : FBMP
Business
General Data:
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Dunning level from which all the due items in an account are totaled.
Interest indicator:
For calculating dunning interest. This indicator only becomes effective if there is no interest
calculation indicator entered in the master record. Otherwise the indicator in the master record has
priority. If there is no indicator at either level, then no dunning interest is calculated by the system.
Reference Data:
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Click on the Dunning Levels button, you will get the screen as shown in the figure 2.
Days in arrears:
Minimum number of days in arrears, referring to the due date for net payment that an item must show
in order to reach a certain dunning level. No grace periods are taken into consideration for calculating
the days in arrears.
Interest:
This indicator determines that interest is to be calculated for documents with the dunning level.
Print Parameters:
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If a legal dunning procedure has been entered in the customer/vendor master record, a further
dunning notice is usually only sent when further account movements have occurred.
If you wish to send a dunning notice although no further account movements have occurred, select
this indicator.
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Click on Charges button, you will get the screen as shown in the figure 3.
Dunning Level:
Here you must enter the dunning level which is valid for the charges and/or the minimum amount.
Dunning charge:
The fixed dunning charge in dunning currency can be printed on the dunning notice. If a customer
receives several dunning notices (as a result of the dunning notice per dunning area or dunning
notice per dunning level setting, or a dunning grouping), the dunning charge is printed on every
dunning notice. If you have specified a dunning charge as a percentage, a fixed dunning charge
cannot be issued at the same time.
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Click on Charges button, you will get the screen as shown in the figure 4.
Minimum Amounts:
Dunning Level:
Here you must enter the dunning level which is valid for the charges and/or the minimum amount.
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Click on the Dunning texts button, you will get the screen as shown below in the figure 5.
Press
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Dunning level:
Dunning level of the customer/vendor which was reached by the last dunning run. If dunning areas
are used, it is the dunning level that the business partner received as a result of the last dunning run
in the dunning are assigned. The dunning program sets the dunning level automatically when the
customer or vendor receives a dunning notice.
Dunning Area:
The dunning area represents an organizational entity that is responsible for dunning. The dunning
areas represent a sub-structure of the company codes. If different responsibilities or different dunning
procedures exist within a company code, you can set up corresponding dunning areas. All dunning
notices are made separately according to dunning areas, and if necessary with different dunning
procedures. The dunning area must be noted in the line items. As long as documents are copied from
preliminary work areas (billing documents), the dunning area can be derived from details such as
division or sales area, if necessary.
Dunning Form:
Key of the form which is to be displayed for the dunning level. The layout of the form is defined in the
SAPscript word processing tool using the key specified here.
Business
The dunning areas with the required dunning procedures are to be entered into the customer
or vendor master record if you use different dunning procedures.
Otherwise, the system uses the standard dunning procedure. The dunning area is then
entered in the line item. The system enters the dunning area into the master record
automatically with the corresponding data.
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C. DUNNING PROCESS:
TCODE: FD01/FD02
Enter the Dunning procedure in the Correspondence tab in the Company Code data of the Customer Master
as shown in the figure 7.
Post one customer invoice. You can see in the figure 8 the open line item of the customer, which is overdue
& eligible for dunning.
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Dunning:
Dunning the Customer Line Items:
TCODE: F150
Enter the Run on (run date) & Identification (Dunning identifier) details. Now, enter the Parameter details viz.
Dunning date, Document posted up to, Company Code, Customer, and Vendor. After entering the details
save the parameter details.
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On selecting Schedule button, system gives you pop-up screen as shown below.
Now, select the Continue button. Enter the details as shown below and select the Schedule button.
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You can see the customer line items which are recognized by the dunning run, to get those details select the
button.
On selection of the Dunning list button you will get the below screen, in that you can give the variant name if
already created. If no variant available then simple press enter.
Below is the screen, which shows the items, recognized by the dunning run.
You can also get the log details of the dunning run and selection of the above line item, all the details you will
get the with the
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button .
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Now, we will see the Dunning notice print preview. To get that select the Sample printout button.
Enter the details as shown below for scheduling the Sample printout; we will select the Start immediately
button to view the sample printout preview immediately.
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Below shown is the 1st dunning notice, in the same way with a different text and if any charges / interest
applied, then that will appear in the next level dunning notices.
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Now, you can see the change in the Customer master dunning data. Below shown screen shows the details
of the dunning updated viz. Last dunned: 02/16/2009, Dunning Level: 1.
In the same way, system updates the dunning data in the customer master data each time when you run the
dunning program.
-: END:-
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