Avitek Webcenter Portal Demo Table of Contents

Introduction .................................................................................................................................................. 2
Document Version and Technical Details ................................................................................................. 2
Important Pre-requisites........................................................................................................................... 2
Roles & Actors ........................................................................................................................................... 2
Public Portal .................................................................................................................................................. 3
About Avitek ............................................................................................................................................. 3
Avitek Products ......................................................................................................................................... 4
Avitek Services .......................................................................................................................................... 5
Jobs at Avitek / News ................................................................................................................................ 6
Avitek Open World Event.......................................................................................................................... 7
Avitek Contact Us ...................................................................................................................................... 8
Partner Portal - Gina as Gold Partner ........................................................................................................... 8
Ginas Home page ..................................................................................................................................... 9
Ginas Targeted Content page ................................................................................................................ 10
Ginas Service Request page ................................................................................................................... 11
Ginas Payment page .............................................................................................................................. 12
Ginas Connections and Polls .................................................................................................................. 13
Participate in Discussion and Events....................................................................................................... 14
Knowledge Base ...................................................................................................................................... 15
Partner Portal - Tina as Silver Partner......................................................................................................... 16
Targeted Content .................................................................................................................................... 18
More details about cloud ........................................................................................................................ 19
Employee Portal Partner Manager .......................................................................................................... 19
Home page .............................................................................................................................................. 19
Connections and Messages..................................................................................................................... 21
Events and Analytics ............................................................................................................................... 22
Self Service Manage Service Requests .................................................................................................... 23
CRM Dashboard ...................................................................................................................................... 24
BI Reports .................................................................................................................................................... 24

Mobile Previews.......................................................................................................................................... 29
Partner Portal as seen in IOS .................................................................................................................. 29
Previewed on Android Phones................................................................................................................ 30
Known Issues & Solutions ........................................................................................................................... 30
Images / Icons not displayed. ................................................................................................................. 30
BI Reports not showing. .......................................................................................................................... 30
BPM Processes Not Opening the Form ................................................................................................... 31
Document Author ................................................................................................................................... 31

Introduction
Avitek Webcenter Portal Demo showcases Webcenter capabilities with respect to Self Service,
Collaboration and Integration capabilities. The Demo covers a public portal for non authenticated user
experience and also authenticated user experience based on user roles defined in the portal. The portal
showcases various color schemes (Webcenter Templates) to distinguish between different user roles

Document Version and Technical Details

Document Version 1.0
Date 11/11/2013
Demo Covers Webcenter Portal, Webcenter Content, Oracle BPM, ADF Portlets, UCM Based Workflow,
BPM Workflow and Task lists, Activity Graphs, Wikis, Discussion , Role Based Authentication, Content
Presenter for General Content and Videos

Important Pre-requisites
1. Install Flash Player
2. Preferred Browser Latest Mozilla Firefox ( version >= 25 ) and Google Chrome Browser
3. Edit Client Machine hosts file and add the following Entry where X.X.X.X is the Ip of Webcenter
Hosted Server Machine
X.X.X.X wcpsrv.oracleads.com hostname.oracleads.com

hostname

Example
140.84.X.X

wcpsrv.oracleads.com unit1193.oracleads.comunit1193

Roles & Actors

Role

Username and Password

Gold Partner Role

Gina / welcome1

Silver Partner Role

Tina / welcome1

Employee Role Partner Manager

Steve/ welcome1

Employee & Manager Role ( not used in demo )

Sarah/ welcome1

Public Portal
Public Portal Avitek Corporate showcases non-logged in user experience, It covers About Avitek,
Products and Services offered by them, News and Contact Information, The Portal also showcases Avitek
flagship Open world Event Invite to their customers and partners.

About Avitek

Avitek Products

Avitek Services

Jobs at Avitek / News

Avitek Open World Event

Avitek Contact Us

Partner Portal - Gina as Gold Partner

Gina represents partner in Avitek World, once she logs in she can see Partners Link Enabled in the Public
Portal Navigation or from login Screen she is directly redirected to her Partner Portal.

Ginas Home page

Gina is Gold Partner once she logs in she gets Targeted Content specific to her region and area of
specialization. She has special access to raise Service Request. View and Download various Partner
documents.

Ginas Targeted Content page

Gina belongs to North America region and she is into Healthcare specialization she sees image linking to
her area of interest in her region.

Based on Ginas User Profile information North Healthcare America Analytics Solutions image is shown

Ginas Service Request page

Gina clicks on Product SR Process under create service request tab and she creates a Service Request
that will be reviewed by Avitek Partner Manager (Steve)

Ginas Payment page

She gets a complete dashboard of the Payments that they need to make, a message board, Products
owned by them and the corresponding company details. She can also Open documents related to a
Payment.

Ginas Connections and Polls

She can also view a poll result internal to her company and add connections from with her company or
with their business partners; she can also collaborate with them

Participate in Discussion and Events

Gina Participates in Corporate Discussions and also corporate events, adds people to discussion thread
and collaborates.

Knowledge Base
Gina creates knowledge base around customer support and shares with her colleagues for their
feedback

Partner Portal - Tina as Silver Partner

Tina is Silver Partner. She has limited access to the Portal for example she cannot raise service request
or view payments related dashboard. She can view targeted content as she is from France region and is
interested in Cloud Computing.

Targeted Content
Tina is from France and has interest in Cloud Computing based on her user profile targeted content is
show to her in the Silver Partner page.

She can click on cloud image link to see more details about cloud solutions.

More details about cloud

Employee Portal Partner Manager

Home page
Steve is In charge of partner management. He will review and approve Service requests and access to
CRM Dashboard.

Connections and Messages

Events and Analytics

Self Service Manage Service Requests

CRM Dashboard

BI Reports
BI reports are available as separate Webcenter Group space BI portal , some of the BI reports are shown
are for demo purpose they are not within the main flow of overall use case described in this document.

Mobile Previews
Partner Portal as seen in IOS

Previewed on Android Phones

Known Issues & Solutions

Images / Icons not displayed.
Sometimes it might happen that icons might be missing in the portal or logo might not apprear.
Solution 1 : This happens when UCM session times out , Open UCM http://hostname/cs login as
weblogic and welcome1, this will keep the UCM session active and the images will be back.
Solution 2 : Check if the host name is added in as mentioned in the Pre-requisite section of this
document

BI Reports not showing.

BI Reports are only available for non-logged in user or weblogic for other users BI is not configured.

BPM Processes Not Opening the Form

If the Host name is not configured properly in the EM , The BPM form new window opens a blank page
or you get a page not found message, Ensure that the Hostname matches the one defined in EM, We are
using Travel Request and Open World Registration process in this demo.
Solution: Login to EM, http://hostname/em , Explore Farm_ofm_domain, Open SOA, then soa-infra,
then default, Open the following Process Product SR Process Under Component Matrix check for
Component Type as Human Workflow Tasks

Click on the Name to the left of Human workflow example SR_Form or View Service Requests.
Go to Administration Tab, Check the Host Name , it should be same as the Hostname used for Demo

Document Author
Madhusudhan Rao , madhusudhan.rao@oracle.com
Document Version 3.0 , Date 27th November 2013

Sr Sales Consultant , North America Sales Team and Webcenter Advanced Solution Group