Catholic Education Office

CRS User Guide Version 2.0

Archdiocese of Canberra and Goulburn

Catholic Education Office

Empower-HR
Casual Relief System (CRS)

User Guide

Author:
Release:
Date:

HR
2.0
November 2012
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CRS User Guide Version 2.0

Table of Contents
INTRODUCTION TO THE CASUAL RELIEF SYSTEM
Access to CRS ....................................................................................................................... 3
Software needed to access CRS............................................................................................. 3
Getting Help .......................................................................................................................... 3
GENERAL INFORMATION
Protect your Security .............................................................................................................. 4
Guidelines for using CRS ....................................................................................................... 4
ACCESSING CRS
Logging in............................................................................................................................... 5
Logging off ............................................................................................................................. 6
Home ...................................................................................................................................... 6
CRS FUNCTIONALITY
Personal details - viewing and updating your details ............................................................. 7
How to set the Message Me function ................................................................................... 7
Setting your availability........................................................................................................ 10
How to set your general availability pattern ........................................................................ 11
How to set your availability for the next 13 weeks .............................................................. 11
How to select your preferred schools ................................................................................... 13
Your preferred subjects/grades ............................................................................................. 14
Your resume ......................................................................................................................... 15
Your assignments view and accept vacancies you have been offered .............................. 16
CLAIMING PAYMENT FOR CASUAL WORK
How to claim for payment .................................................................................................... 18
What to do if the claim detail on your page is NOT correct ................................................ 18
What to do if the claim detail on your page IS correct ......................................................... 19
You cannot claim on the Monday and Tuesday of Pay Week.............................................. 21
FORGOTTEN PASSWORD FUNCTION
How to set the Forgotten Password function ....................................................................... 22

Catholic Education Office

CRS User Guide Version 2.0

Introduction
The Casual Relief System (CRS) has been designed to provide a quick and easy
method of communication between Schools and Casual Staff when Casual Staff are
required.
When Schools need Casual Staff they can create a vacancy and automatically
contact all Casuals who are available and have the skills and qualifications
necessary.
The system is Internet based and provides fast access to details held within the CEOs
Human Resources Management Information System (HRMIS), Empower-HR.
Using an Internet browser, Casuals can maintain the following information:
Personal details
Preferred message method (SMS/email/other)
Availability/Unavailability
Preferred schools
Preferred subjects/grades
Resume (text)
Casual Staff can also view details of vacancies offered to them and respond
accordingly.
This document outlines the features of CRS and their use.

Access to CRS
CRS can be accessed from the CEO Website http://www.ceocg.catholic.edu.au :
hover your mouse over the STAFF tag and you will find CASUAL RELIEF SYSTEM in
the Drop Down menu. This page also has helpful news and information for casuals.
You can also access CRS directly via https://ess.cg.catholic.edu.au/

Software needed to access CRS

As the application is web-based, Internet Explorer version 5 or above is required.

Getting Help
Please contact the CEO Payroll Section if you have any questions regarding CRS
functions or the ICT Services Helpdesk if you are experiencing technical difficulties.
CEO Payroll payroll@cg.ctholic.edu.au
ICT Services Helpdesk 6234 5488
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General Information
Protecting your security
The following points are vital for you to remember. Please read them all carefully and
make sure you fully understand. You may not be using CRS to the best of its ability if
you do not.

DO NOT tell anyone else your Employee Code or password this will
protect your privacy.
CHANGE your password when you first log in and then change it regularly.
ALWAYS log out of CRS correctly when you are finished by selecting Sign Off
from the menu. This will ensure no one else can gain access to your private
information.
Your Employee Code is your password when first logging into CRS.
If your password has been reset, it will be reset to your Employee Code. Payroll
staff will do this if you specifically request them to do so.

Guidelines for using CRS

Listed below are some guidelines that you should follow when using CRS.

DO NOT close your browser without logging out of CRS. Your session will not
be closed correctly and your connection to the database will remain open for 30
minutes. You will not be able to log in again until the connection closes
automatically.

READ Helpful Hints or Help options where they appear. These items will give
you more detailed information on specific topics.

Entry fields, for which a value must be supplied, are marked Required
Information.

You can drill-down to additional information by clicking on data that has a

different colour. This will open the new page to display the additional
information.

If you have entered an area and wish to abandon any changes that you have
made but not submitted to the database, simply click on any link in the
function menu.

Remember to always click the Update button on the screen when you make
any changes, otherwise the updated information you have added will not be
saved.

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CRS User Guide Version 2.0

Accessing CRS
CRS is accessed from the URL https://ess.cg.catholic.edu.au or by the link on the
Casual Relief System page at http://www.ceocg.catholic.edu.au.

Logging in
If this is the first time you have used CRS, your password will be your Employee Code.
Enter your surname, full first name and Employee Code in the appropriate locations
and click the Sign On button. You must enter your full 6 digit Employee Code.
Due to the sensitivity of information that is maintained in the Empower-HR system, a
thorough security layer has been implemented to ensure that unauthorised personal
cannot gain access to restricted information.

You have three (3) attempts to enter a valid combination of Surname, Given Name and
Password. If you do not succeed, your permission to use CRS will be disabled.
Please contact the CEO Payroll Section at payroll@cg.catholic.edu.au to request to
have your account reset.
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Logging Off
Click on the Sign Off link on the top right corner to end your CRS Session.

Home
Return to the home page of CRS at any time by hovering your mouse over the
dropdown menu and selecting Home. Use this option to cancel any actions you
have commenced but wish to cease.

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CRS Functionality
Personal Details viewing and updating your details
Click on the Personal Details icon on the home page of
the CRS profile, to view and change your personal
information. The personal details page is in a tabulated
format to separate the details into groups.
Click on the Update button to save any changes to the personal information.
Any data updated is immediately saved to the Catholic Education Office database
Empower-HR.

Message Me (see next screenshot)

Under the Message Me tab, you can use this screen to choose how you prefer to be
notified of a casual vacancy (by SMS and/or email). In order for this to occur you
must complete your details in the Mobile Business tab and the Email Business
Tab. The Business Email and the Business Mobile will then appear in the under
Message Me tab. You then select by ticking the Business Email and/or Business
Mobile box.
To check that messaging is set up correctly, click the Check Message button. A test
message will be sent to the selected mobile(s)/email address (es).
The Check Message button can be clicked once, and this will then be disabled for
the rest of the Session.

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When the Register my Mobile button is clicked, a bookmark for the Casual Relief
System Log In page will be sent to your mobile phone, where it can be saved for later
use.

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CRS User Guide Version 2.0

When the Alternate Registration button is clicked, the URL for the Casual Relief
System Log In page will be sent to the mobile phone.

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CRS User Guide Version 2.0

Setting your availability

Click on Casual Relief in the Applications menu to bring up the drop down menu,

Click on Availability and the screen below will appear.

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How to set your General Availability Pattern

Use the General Availability Pattern screen to describe your usual availability for
casual work.
A tick indicates that you are generally available for work on that day of the
week/shift. An empty box indicates that you are NOT available.
Remember to click on the Update button to save your changes.
You will only be notified of vacancies that fall when you are available.

How to set your availability for the next 13 weeks (see next screenshot)
The Availability screen presents your availability over the next thirteen weeks, taking
into account a variety of factors:
Any casual assignments already booked Your
General availability pattern
Public Holidays
Leave
Learning and Development
Time elapsed since last worked
Mark the boxes with a cross to indicate that you do not wish to be advised of any
vacancies on that day (NOT available for casual work).
For example, in the following screenshot Sophie has accepted a four week casual
assignment with another company, so she makes herself unavailable during that time
(ie she crosses out those days and clicks the Update button). Please note that Sophie
is also unavailable on Wednesdays.
You can also use this screen to advise that you ARE available for casual work,
despite the data collected by the system.

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How to select your Preferred Schools

Use Preferred Sections to indicate where you are prepared to work.
Schools are presented in a tree. Click on a heading to
expand the tree, revealing the schools in that group.
Click again to collapse the tree.
Tick the box beside the school/s where you prefer to work.
Cross the box beside the school/s where you do not wish to work. Your name will
now not appear on their casual list.
Remember to click on the Update button to save your changes.
Do not leave the boxes empty. An empty box indicates a school where you would
consider working occasionally. However, the school will need to scroll through
hundreds of names to find yours.

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Your Preferred Subjects/Grades

Using Preferred Competencies, you can indicate which teaching areas, skills
and competencies you are willing to perform.
A tick indicates a subject that you prefer to teach.
A cross indicates that you do not wish to be considered for work which involves
this teaching area/skill/competency.
Teaching areas are presented in a tree. Click on a heading to expand the tree,
revealing the teaching areas in that group. Click again to collapse the tree.

Adding Competencies
If you have updated your qualifications, there is an application form on the Casual
Relief System page on the Catholic Education Office website for you to complete and
send to the Catholic Education Office:
http://www.ceocg.catholic.edu.au/staff/Pages/CasualReliefSystem.aspx

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Your Resume
Use Resume to enter some information from your Resume, or to enter a link to a
home page.
Principals will be able to see this information when they are looking for suitable
available casual staff.

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Your Assignments view and accept vacancies you have been

offered
You can find out more about the vacancies you have been offered using the
Assignments page in CRS.
Status indicates whether the vacancy has already been filled or is still vacant.
Click to view details in a separate window.

The screen offers three functions:

Accept Job

Click Accept Job or contact the school directly.

Decline Job

Click Decline Job if you do NOT want the job.

Unavailable Then

Click Unavailable then if you are NOT available for any

OTHER vacancies at that time.

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Use the Timetable tab to view details of the times the vacancy is for.

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Claim for Payment

How to claim
When you accept a vacancy, a Claim for Casual Relief Work will be generated on
your behalf for the work day(s). The Actions to Do menu on the right hand side of
the screen will alert you that you need to submit a claim.
Click on the blue text under Actions to do to see a list of the claims waiting for
you to submit.

Click on the Edit button to the right of each entry to see the details of each claim.

What to do if the claim detail on your page is NOT correct

If the claim detail is not correct, contact the school where you worked.
You need to know who at the School places the claim for payment on your page.
Contact this person if any of the details on your claim are incorrect.
Do not submit any claims if they are incorrect or your pay will not be correct.
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What to do if the claim detail on your page IS correct (see next two
screenshots)
1. If the claim detail is correct, click on the Accept button to accept it (first
screenshot)
2. You will now be asked to select the name of the Principal, or their delegate,
of the school you worked at (second screenshot).
If you are unsure which name to select, please contact the school to find this out.
DO NOT select any name. You need to select the right name; otherwise your
payment will not be processed at the school where you worked.
If you do make a mistake and select an incorrect name please contact the school
where you worked and tell them who you selected. They can then make the
necessary changes for payment to occur.

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Choose the correct name from the list and click Send To to submit your claim for
payment.
You have now completed the claim process.
Perform the same steps for other payment claims you wish to lodge.

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You cannot claim on the Monday and Tuesday of pay processing

week
Please note that you should process your claim request as soon as you have
worked so that the school can forward it to the Pay Office for processing.
On the Monday and Tuesday of pay processing week the Casual Relief
System is offline. You cannot process your claims and you will see the
following screen.
The Casual relief System goes back online once the pays have been finalised normally the Wednesday of pay week.

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Forgotten password
Set up this function as soon as you have access to your page.
The function operates from the email address you have placed in the Business
Email tab on your Contact page in ESS.

If you forget your Password, click on the Forgot Password link, on the bottom left
hand side of your login screen.

You will be asked to confirm your identity and a new system generated Password
will be sent to your selected Business email address.

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