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Offboard Diagnostic Information System Service Quick Guide for UMB (v1.1)

Offboard Diagnostic Information System Service

Quick Guide for UMB (v1.1)

ODIS Service Quick Guide for UMB_v1_1

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Contents

1

Introduction

3

2

Hardware and software prerequisites

4

3

Overview of ODIS Service installation process

5

4

Using the erWin product wizard

6

4.1

Notes on the

Org ID

8

5

Creating a licence on the erWin portal

9

6

Installing ODIS Service

11

6.1 ODIS Service software installation start

11

6.2 Installing the ODIS Service software

15

6.3 ODIS Service post setup

18

7

Procuring a usage right (“flat rate”)

21

8

Configuring ODIS Service

22

8.1 Connection configuration

22

8.2 Configuring info sources

23

9

Uninstalling ODIS Service

24

10

Flash reprogramming

25

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

1

Introduction

This document describes the licence ordering process on the erWin portal, the installation of the software and diagnostic data (post setup) of ODIS Service, its configuration and uninstallation – specifically for independent market affiliates. In addition, details on procuring flash data and updates in ODIS Service are explained.

More information is available in the ODIS Service manual, which is available via the corresponding item in the Windows start menu after installation.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

2 Hardware and software prerequisites

The prerequisite for using the Offboard Diagnostic Information System Service diagnostic software is to register at the erWin portal (electronic repair and workshop information). Please select “erWin Information Tour” there to access more information on erWin.

The diagnostic software can be installed on VAS hardware (VAS 5051B, VAS 5052A, VAS 6150, VAS 6150A, VAS 6150B and VAS 6160) or commercially available laptops or PCs.

It can be procured on a data medium via the erWin portal or via download. To use ODIS Service, a free licence and usage rights subject to charge (“flat rate”) need to be acquired via erWin. These steps are described below in chapters 5 and 7.

To use the Bluetooth diagnostic radio head, VAS 5054, a Bluetooth module is required (already integrated in all VAS testers, apart from VAS 5051B). To be able to use the device, a connection is required between the Bluetooth device and the hardware.

To use PassThru devices as per SAE J2534, please install the current driver for the diagnostic interface used.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

3 Overview of ODIS Service installation process

The installation process consists of the following steps:

Step 1 Step 2 Step 3 Step 4 Procuring a Creating a Procuring the ODIS
Step 1
Step 2
Step 3
Step 4
Procuring a
Creating a
Procuring the ODIS
software
usage right
licence
Installation on the
tester

The diagnostic software is procured via the erWin portal (see chapter 6.1).

A software download is available for selection, or ordering a data medium.

The prerequisite for procuring the software is login to the erWin portal.

Prior to installing the diagnostic software, a licence file must be created via the erWin portal (see chapter 5).

After procuring the software and the licence file, the diagnostic software can be installed (see chapter 6).

To be able to perform a diagnostic session for a vehicle, usage rights are required (“flat rate”) that are subject to charge (see chapter 7).

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

4 Using the erWin product wizard

The erWin portal provides a product wizard, which supports you in the steps required for vehicle diagnosis using the Offboard Diagnostic Information System Service diagnostic software.

(1)

For comprehensive access to the erWin portal, you need to log in first. If you do not have an erWin user name yet, please register first via the menu item:

(2)

Enter your erWin user name and password.

“My erWin” > “Registration”.

 
 
Volkswagen: https://erwin.volkswagen.com  

Audi:

Skoda:

SEAT:

https://erwin.skoda-auto.cz SEAT: https://erwin.seat.com The following steps provide figures as examples from

The following steps provide figures as examples from Volkswagen’s erWin portal. The process at the other brand portals is equivalent.

(3)

(4)

Click on “Vehicle diagnosis”.

Select the “erWin product wizard” via “Products and services”.

“erWin product wizard” via “Products and services”. ODIS Service Quick Guide for UMB_v1 P a g
“erWin product wizard” via “Products and services”. ODIS Service Quick Guide for UMB_v1 P a g
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(5)

Select the prerequisites that you already meet and click on “Check requirements”.

(6) You are then given a selection option

for applying for an Org ID and A GlobalUserID,

for procuring the diagnostic software,

for creating a licence, and

for purchasing usage rights (“flat rate”).

and • for purchasing usage rights (“flat rate”). ODIS Service Quick Guide for UMB_v1 P a
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

4.1 Notes on the Org ID

The Org ID is an identifier specific to dealerships. It is required at several points on the erWin portal, e.g. to order a licence file, or to purchase usage rights (“flat rates”) for the diagnostic software.

The Org ID is made up of the two-digit country code (e.g. “EN”), the five-digit partner number (e.g. “12345”) and a brand code (e.g. “C” for Skoda). You can obtain this data from your importer.

The brand codes are as follows:

“V” for the Volkswagen brand,

“A” for Audi,

“C” for Skoda,

“S” for Seat,

“E” for Bentley,

“L” for Lamborghini.

In the event of a combined multi-brand dealership, “0” (zero) must be used as the brand code.

Examples of valid Org IDs:

DE12345S: German dealership with the partner number 12345 and brand rights for Seat.

AT543210: Austrian dealership with the partner number 54321 and several brands (e.g. Volkswagen Cars, Volkswagen Commercial Vehicles, Audi).

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

5 Creating a licence on the erWin portal

To install and use the diagnostic software on a tester, a licence file is required. This licence file is linked to one or more testers at a dealership. It also provides the information on which Volkswagen Group brands the diagnostic software can be used for.

The licence file can be obtained free of charge via the erWin portal. For this, the following steps are required:

(1) The prerequisite for ordering a licence is to select the erWin portal, login and select the erWin product wizard. To do this, carry out steps (1) to (6) in chapter 4. Another prerequisite is that there is an Org ID, which is specified in the product wizard (see step (5) in chapter 4).

(2)

Click on “Generate licence” in the product wizard.

(2) Click on “Generate licence” in the product wizard. (3) Click on the “Hardware ID Generator”

(3)

Click on the “Hardware ID Generator” link.

(4)

Click on “Run”. As an alternative, you can click on “Save” (blue box) to download the program to a USB stick and run it on another tester. You thus avoid having to open the erWin portal site with every device. Important: You must create a separate hardware key for every tester on which ODIS Service is to be installed.

for every tester on which ODIS Service is to be installed. ODIS Service Quick Guide for
for every tester on which ODIS Service is to be installed. ODIS Service Quick Guide for
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(5) The program creates the hardware key. Press “OK” and the hardware key is copied to the clipboard.

“OK” and the hardware key is copied to the clipboard. (6) Enter your Org ID and

(6) Enter your Org ID and enter the hardware key in the field provided. Please also observe the notes on the Org ID in section 4.1. If you want to use ODIS Service on other testers, click

on the

keys for additional testers.

on other testers, click on the keys for additional testers. to obtain input options for the

to obtain input options for the hardware

additional testers. to obtain input options for the hardware (7) Then, click on the “Generate licence”

(7) Then, click on the “Generate licence” button. The licence file with the name “license.dat” is provided to you for downloading.

(8) Save the licence to the desktop or to a network folder that your test devices can access.

or to a network folder that your test devices can access. (9) The licence ordering process
or to a network folder that your test devices can access. (9) The licence ordering process

(9) The licence ordering process is now completed. You can continue to install ODIS Service (chapter 6).

Note:

To be able to use the diagnostic software for several brands, a licence needs to be created on every erWin brand portal. The licence last created contains the brand rights for all brands for which a licence was previously acquired. If an existing ODIS Service installation is to be extended, the software must be uninstalled first, and re-installed with the extended licence. It is therefore advisable to create a multi-brand licence before the initial installation of ODIS Service.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

6 Installing ODIS Service

6.1 ODIS Service software installation start

Option I: Installation from DVD

Option I: Installation from DVD

If you already have a DVD with the Offboard Diagnostic Information System Service diagnostic software, please continue with step (3).

(1)

Carry out steps (1) to (5) in chapter 4.

Click on “Offboard Diagnostic Information System Service Diagnostic Software” in the product wizard.

System Service Diagnostic Software” in the product wizard. (2) Click on “Order software on data medium”

(2)

Click on “Order software on data medium” and complete the purchase of the data medium. The DVD will be sent to you without delay.

the data medium. The DVD will be sent to you without delay. ODIS Service Quick Guide
the data medium. The DVD will be sent to you without delay. ODIS Service Quick Guide
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(3) After receiving the DVD, please insert it in the tester’s DVD drive. If you have received two DVDs, please insert the first DVD.

If you have received two DVDs, please insert the first DVD. (4) Click on “OffboardDiagSetup-Service_X_X_X.exe”. If

(4) Click on “OffboardDiagSetup-Service_X_X_X.exe”. If a security warning appears, click on “Run”. Continue with step (1) in chapter 6.2.

Note: The file name on the DVD may deviate from the name mentioned here.

name on the DVD may deviate from the name mentioned here. ODIS Service Quick Guide for
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Option II: Installation with erWin download

Option II: Installation with erWin download

Note: The software download option will be available from mid 2013 on. Until then, please make use of the option of ordering a DVD (see option I).

(1)

Carry out steps (1) to (6) in chapter 4.

(2)

Click on “Offboard Diagnostic Information System Service Diagnostic Software” in the product wizard.

Click on “OffboardDiagSetup-Service_X_X_X.exe” to download the installation file for the diagnostic software. Save the file to the desktop. Note: The exact file name may deviate from the one mentioned on the erWin portal.

name may deviate from the one mentioned on the erWin portal. ( 3 ) T h
name may deviate from the one mentioned on the erWin portal. ( 3 ) T h

(3)

The installation file is downloaded.

(4)

Wait until the file download is finished.

n f i l e i s d o w n l o a d e
n f i l e i s d o w n l o a d e

(5)

(6)

Click on the “Postsetup_X.X.X.zip” link to download the diagnostic data. Save the file to the desktop. Note: The exact file name may deviate from the one mentioned on the erWin portal.

The file with the diagnostic data is downloaded. Wait until the download is finished.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(7)

Right-click on the “Postsetup_X.X.X.zip” file on your desktop. Select “Extract all…” from the menu.

(8)

your desktop. Select “Extract all…” from the menu. (8) Confirm the Welcome dialogue and the following

Confirm the Welcome dialogue and the following dialogue with “Next”. The diagnostic data is unpacked. This process may take a few minutes. Wait until unpacking is finished.

may take a few minutes. Wait until unpacking is finished. (9) You can now start to

(9)

You can now start to install the diagnostic software. Double-click on the “OffboardDiagSetup- Service_X_X_X.exe” file on your desktop.

(10) If a security warning appears, click on “Run”.

(10) If a security warning appears, click on “Run”. (11) Continue with step (1), chapter 6.2.

(11) Continue with step (1), chapter 6.2.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

6.2 Installing the ODIS Service software

(1) The installation of ODIS Service starts. (2) Select the installation language. (3) The ODIS
(1)
The installation of ODIS Service starts.
(2)
Select the installation language.
(3)
The ODIS Service setup wizard starts. Click on “Next”.
(4)
(5)

Select the target folder for the installation of the base software. Please note that more disk space is required to install the post setup.

Select the target directory for the installation of the diagnostic components. Click on “Next”.

of the diagnostic components. Click on “Next”. ODIS Service Quick Guide for UMB_v1 P a g
of the diagnostic components. Click on “Next”. ODIS Service Quick Guide for UMB_v1 P a g
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(6)

You can select up to five languages for ODIS Service.

(7)

Select the device on which ODIS Service is to be installed (VAS 5051B, VAS 5052, VAS 5052A). For all other devices, VAS 6150B Startline and VAS 6160, please select “Standard PC/Notebook”.

and VAS 6160, please select “Standard PC/Notebook”. (8) Select the diagnostic interface you want to use
and VAS 6160, please select “Standard PC/Notebook”. (8) Select the diagnostic interface you want to use

(8) Select the diagnostic interface you want to use with the tester. Examples:

(9)

If you are using a Bluetooth interface, the Bluetooth device can be connected to the tester now or after the installation. Instructions on configuring Bluetooth pairing are available in the VAS 5054 manual.

 
  VAS 5054 – Bluetooth radio head

VAS 5054 – Bluetooth radio head

VAS 5055 – “Cable”5054 manual.   VAS 5054 – Bluetooth radio head CarDAQ-Plus iFlash For all other diagnostic interfaces

CarDAQ-PlusVAS 5054 – Bluetooth radio head VAS 5055 – “Cable” iFlash For all other diagnostic interfaces

iFlashBluetooth radio head VAS 5055 – “Cable” CarDAQ-Plus For all other diagnostic interfaces as per SAE

For all other diagnostic interfaces as per SAE J2534, please select the “PassThru” option.

as per SAE J2534, please select the “PassThru” option. ODIS Service Quick Guide for UMB_v1 P
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(10) In step (10), chapter 5, you received and saved a licence file. Click on “Browse” to now select this licence file. Select “Copy certificate to the target folder” and then click on “Next”.

to the target folder” and then click on “Next”. (11) For devices with a touchscreen, you

(11) For devices with a touchscreen, you can install a virtual keyboard (“screen keyboard”). This is not necessary for testers with an external keyboard.

This is not necessary for testers with an external keyboard. (12) Select the start menu folder.

(12) Select the start menu folder.

an external keyboard. (12) Select the start menu folder. (13) Wait until the installation is finished.

(13) Wait until the installation is finished.

menu folder. (13) Wait until the installation is finished. (14) Click on “Finish” to complete setup.

(14) Click on “Finish” to complete setup. You can continue with post setup (chapter 6.3).

setup. You can continue with post setup (chapter 6.3). ODIS Service Quick Guide for UMB_v1 P
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

6.3 ODIS Service post setup

The post setup process installs diagnostic data based on the selection made during the installation (e.g. language/licence information). The post setup process starts automatically when ODIS Service is started for the first time.

Note:

The information stored in the licence file determines for which brands the diagnostic software can be used. Any subsequent addition of more brands to the licence after the installation means that the software needs to be re- installed with the new, extended licence file. Please also observe the notes on creating the licence in section 5.

(1)

Start ODIS Service. Only click on the start menu item if no other VAS PC is also installed on the computer. Otherwise, always use the desktop link, DiagStarter.bat.

(2)

If you started ODIS via the DiagStarter, select “Offboard Diagnostic Information System”. ODIS Service starts. Please note: If you still want to use VAS PC at the same time on the tester, always use the DiagStarter to start VAS PC from now on.

always use the DiagStarter to start VAS PC from now on. (3) If you are starting
always use the DiagStarter to start VAS PC from now on. (3) If you are starting
always use the DiagStarter to start VAS PC from now on. (3) If you are starting

(3)

If you are starting ODIS Service for the first time, the Post- Setup window will appear. If a summary of the post setup download as shown below is to be displayed click on the “back arrow” button to check the entries.

 
post setup download as shown below is to be displayed click on the “back arrow” button
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(4)

The location of the post setup will deviate, depending on the installation method:

Option 1: Installation from DVD Option 2: Installation after download from erWin portal If you
Option 1: Installation from DVD
Option 2: Installation after download from erWin
portal
If you have received two DVDs, please insert the second
DVD.
Click on “Select local directory…” and select the “postsetup”
folder on the DVD. Confirm the dialogue with “OK”.
Ignore any URL that might be specified.
Click on “Select local directory…” and select the
“Postsetup_X.X.X” folder on your desktop. Confirm the
dialogue with “OK”.
Ignore any URL that might be specified.
(5)
Click on the “forward arrow”.
(6)
The summary of the post setup download is displayed
again. Click on the “forward arrow” button.
(7)
The post setup is installed. Please note that this may
take some time.
is installed. Please note that this may take some time. ODIS Service Quick Guide for UMB_v1
is installed. Please note that this may take some time. ODIS Service Quick Guide for UMB_v1
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(8)

Click on the “forward arrow” button again.

Service (8) Click on the “forward arrow” button again. (9) If ODIS Service does not restart

(9)

If ODIS Service does not restart automatically, re-open the program using the desktop link:

DiagStarter.bat.

re-open the program using the desktop link: DiagStarter.bat. ODIS Service Quick Guide for UMB_v1 P a
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

7 Procuring a usage right (“flat rate”)

After successfully installing the diagnostic software, a usage right subject to costs (“flat rate”) must be acquired to be able to diagnose vehicles.

The flat rate can be obtained via erWin.

(1) The prerequisite for purchasing a flat rate is to select the erWin portal, login and select the erWin product wizard. To do this, carry out steps (1) to (5) in chapter 4. Another prerequisite is that there is an Org ID, which is specified in the product wizard (see step (5) in chapter 4).

(2)

Click on “Purchase flat rate” in the product wizard.

(2) Click on “Purchase flat rate” in the product wizard. (3) Select a flat rate with

(3) Select a flat rate with the desired duration and enter your Org ID. Click on “Place access in the shopping basket”.

(4)

ID. Click on “Place access in the shopping basket”. (4) The flat rate is placed in

The flat rate is placed in the shopping basket. Read and confirm the General Terms and Conditions and then click on “Pay”. Complete the payment process.

and then click on “Pay”. Complete the payment process. (5) After completing the purchase, the flat

(5) After completing the purchase, the flat rate is displayed under “My erWin” > “Purchase history”. You can start with vehicle diagnosis.

More information is available in the Offboard Diagnostic Information System Service Diagnostic Software manual. The manual is available in the start menu under “Programs” > “Offboard Diagnostic Information System Service” > “Manuals”.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

8 Configuring ODIS Service

8.1 Connection configuration

If you, as an independent workshop, do not have access to the Central Partner Network (CPN) of Volkswagen AG, the diagnostic software must be configured for using internet connections.

(1) Start the Offboard Diagnostic Information System Service diagnostic software and switch to “Admin” mode.

(2)

diagnostic software and switch to “Admin” mode. (2) Switch to the “Connections” tab and change the

Switch to the “Connections” tab and change the type of connection for all licensed brands to “Internet”. Then, click on “Save”.

brands to “Internet”. Then, click on “Save”. (3) Then, please restart the diagnostic software. ODIS

(3) Then, please restart the diagnostic software.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

8.2 Configuring info sources

To be able to access the integrated info sources, such as vehicle campaigns, circuit diagrams or workshop manuals, you must define more configuration settings.

(1) Start the Offboard Diagnostic Information System Service diagnostic software and switch to “Admin” mode.

Service diagnostic software and switch to “Admin” mode. (2) On the “Connections” tab, switch to “Group

(2)

On the “Connections” tab, switch to “Group system:

ElsaPro”. Enter a “0” (zero) there for the brand, your three-digit country code and your five-digit dealership number. Then, click on “Save”.

five-digit dealership number. Then, click on “Save”. (3) If you have a licence with several brands,

(3) If you have a licence with several brands, you must repeat the configuration of the dealer data for all licensed brands. To do this, go to “Brand settings” and select the next brand. Then, click on “Save”.

and select the next brand. Then, click on “Save”. (4) Repeat steps (2) and (3) until

(4)

Repeat steps (2) and (3) until you have entered the dealer data for all licensed brands.

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

9 Uninstalling ODIS Service

(1)

Start uninstallation via the Windows start menu (“Offboard Diagnostic Information System Service uninstallation program”) or using Windows control panel.

(2)

Click on “Next”.

using Windows control panel. (2) Click on “Next”. (3) Wait until uninstallation is finished. You can
using Windows control panel. (2) Click on “Next”. (3) Wait until uninstallation is finished. You can

(3)

Wait until uninstallation is finished. You can then remove further data.

(4)

Wait until uninstallation of this additional data is finished. Then click on “Finish”.

additional data is finished. Then click on “Finish”. (5) Restart the device. ODIS Service has now
additional data is finished. Then click on “Finish”. (5) Restart the device. ODIS Service has now

(5)

Restart the device. ODIS Service has now been completely uninstalled.

device. ODIS Service has now been completely uninstalled. ODIS Service Quick Guide for UMB_v1 P a
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

10 Flash reprogramming

For the flash reprogramming of vehicles, flash data is also required in addition to an SVM authorisation. The SVM authorisation can be obtained via your importer. The flash data can be downloaded via erWin. The steps are described below.

(1)

Carry out steps (1) to (5) in chapter 4.

(2)

Click on “Offboard Diagnostic Information System Service Diagnostic Software” in the product wizard.

Click on the link to download the ZIP archive with the flash data. Save the file to the desktop. Note: The exact file name may deviate from the one mentioned on the erWin portal.

name may deviate from the one mentioned on the erWin portal. ( 3 ) T h
name may deviate from the one mentioned on the erWin portal. ( 3 ) T h

(3) The flash data is downloaded.

(4)

Wait until the download is finished.

(5)

(6)

Right-click on the downloaded file on your desktop. Select “Extract all…” from the menu.

Confirm the Welcome dialogue and the following dialogue with “Next”. The diagnostic data is unpacked. This process may take a few minutes. Wait until unpacking is finished.

may take a few minutes. Wait until unpacking is finished. ODIS Service Quick Guide for UMB_v1
may take a few minutes. Wait until unpacking is finished. ODIS Service Quick Guide for UMB_v1
Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

Offboard Diagnostic Information System Service

(7)

Create a “datflash” folder in the ODIS installation directory.

a “datflash” folder in the ODIS installation directory. (8) Move all extracted files from the folder

(8)

Move all extracted files from the folder on the desktop into the “datflash” folder created. Bear in mind that the flash files (file extension .sgo) must be directly in the “datflash” folder. No other (sub-) folders are permitted there.

folder. No other (sub-) folders are permitted there. (9) The diagnostic software is now prepared for

(9)

The diagnostic software is now prepared for flash reprogramming.