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Plocter & Camble (P&G) in Aplil.20.l I solci its Plingles line of snacks to Diamond Foocls for
$1.5 billion. P&G rnanufactures and markets consumer packaged goocls in the United States
and abroad, but the company, with thrrt divestiture, finally ends being in the lood business
in order to focus on beauty and personal-care protiucts. P&G once ownecl Jif peanut butter,
Crisco shortening, Sunny Delight orange drink, and Folgels cclffee*btit no longer. A recent
Han'arcl Bu,siness Review article (April 201 I ) interviews lirrmer P&G CEO ,4.G. Lafley, rvho
says, "P&G learns muclr more from lailed new blands and products like Dryel at-home clry
cleaning ancl Fit Fruit & Vqgetable Wash than we do from huse successes like Febreze and
Switfer."
ln 11'rrttne's Most Atlnrired Cornpany lirrrl<ingr rclelsed in Febnrary ?0 ll. P&C rarrketl
number one in the Soaps and Cosrretics indr-rstry. P&G changed CEO in Juty 2010, going
tiorlr lv{r. La1ley, rvho focuseci on innovation, to Mr. McDonald, wl.ro focuscs on lower-encl
pl'c)clucts aimed at consumers looking fordiscounts. Founclecl in 1837 in Cincinnati, Ohio, by
\r/illiam Procter and Jarres Carnble. P&G achieved sales ancl eai'nings ol $78.9 billiorr ancl
$12.7 billion respectively in ?010. P&G recently donated $300,000 to the htrFL Play 60 and
YoLrth l-Iealth and Wellness prograrns and pursues LEED certifrcation (gleen buildings) for all
ner',,glohnl siies.
lnternal Factors
P&C opcrltes ilr thlee slrirtegic husiness rrrrits (SBUs). rihich rhey crll glohrrl hrrsines. trnits
(CBUs): l) 13eaLrty ancl Groorning,2) Flealth and Well-Being, ancl 3) Houseliolcl Care. P&G
protlttcts are solcl through thousancls of retail operations, including mass merchanclisers, gro-.
cery stores, membership club stores, clrug stores, clepartment stores, salons, and hrgh-tieqllency
stoles. "lwenty-three P&G products are annual billion-dollar sellers, including Fusion, Always/
Whisper, Brattn, Bour.tty, Charnrin, Crest. Dorvny/Lenor, Gillette, Iams, Olay, Pampers, Pantene,
Tide, ancl Wella. P&C also nrakes pet fbod and water filters anci procluces a soap opera. In March
2011, P&G's air freshener product, Febreze, became the company's 24th procluct to aclrieve $l
billion in revenues. In the Uniiecl States, Febreze cunently l.ras a l7 percent market share in Verstts competing products such as Glacle andAirWick, up fiom 14.t3 percent in 2010. P&G has 2-50
trratrd prodttcts, but the 24 Xlbillion+ proclucts account fbr aboLrt 70 percent of the cornpany's $79
billion+ atrnual revenues. Parrrpers diapers are P&G's best selling plocluct at $9+ billion annually
tbllowed by Tide cletergent"at $5+ billion.
Vision/Mission
As of mid-20 11, P&C does not have a vision statement. The company rnission is:
"We will provide brancled product:i ancl services of superior qLrality ancl value that
improve the tives of tlre wollcl's consumers, now and for generations to come. As
a resttlt, consumers will rer.vard us with lear-lership sales, profit ancl value creation,
allowing our people, our shareholders, and the communities in which r,ve live and
rvorl, to prospel."
?tI
/\LFN BADAL
Growth Strategy
To grow, P&G has historically acquired many smaller businesses such as the pet-food company
Natura Pet Products, h.rc. and Sara Lee Corporation's Ambi Pur air refresher. P&G is reduc.
ing its fabric-car:e bnsiness to about 40 proclLrcts, clown froni 60 lines in 2001 . Also, the cornpany desires to reduce its packaging ink colors from 4,000 plastic colors to 1,500 and 10,000
print-ink colors to 200, which is plojected to save approxirnately $60 million. P&G desires to
accelerate its growth in developing markets, such as Brazil and India, which analysts have nicknamed "walled cities" because Unilever ancl Colgate-Palmolive have historically dominatedthe
rnarkets. Consumers in developine markets are increasingly willing and able to purchase pncey
items, such as P&G's Gillette Fusion ProGlide razor.
P&G invested nearly $2 billion in research & development in 2010, which was nearly50
percent more than tl'reir closest competitor. P&G strives to coniinue innovating and introducing
nerv prodLrcts on an international basis snch as the new Tide Stain Release and Ariel Professional
in laundry additives. P&G has 50 brands thal account for 90 percent of the company's total sales
and profits. P&G reports that 99 percent of U.S. and Canadian households use at least one of its
products. North America replesents about 42 percent of P&G's revenLtes.
Ftnance
P&G's financial objectives include:
.
.
.
Increasins sales I percent to 2 percent faster tl.ran market growth in all categolies and
geo l laphies.
Delivering earnings per share (EPS) growth of high single digits to low double digits.
Generating free cash flow productivity of at least 90 percent.
.
.
More cornpletely: Improve existing product lines by focusing on consumer neecis. Also,
increase consumers into existing brand franchises and broaclen products. with a lbcus to
"builcl scale and reduce costs, while increasing profitability and market share."
P&G's income statementb and balance sheets are provicled in Exhibits I and 2. Note that the
company's 2010 revenues increased 2.9 percent to $78.9 billion, br-rt profits declined 5.2 percent to
$12.7 billion. Notice aiso thar P&G had g95 billion in goodwill ancl intangibles, which is nor good.
L:"11{ifitT
Period Ending
Dec.30, 2010
Total Revenue
78,9-38,000
76,694,000
8_3,503,000
Cost of Revenue
37,919,000
38,690,000
40,695,000
Gross Profit
41,019,000
38,004,000
42,808,000
24,998,000
22,630,000
25,725.000
Operating Income
16,021,000
I5,374,000
17,083,000
397,000
462,000
BIT
Interest Expense
(28,000)
l _5,993,000
946,000
15,0,17,000
Net Earnings
Sorl ce: Company docurnenis.
1-5,771
,000
17,-545,000
r,:ss,ooo
1,467,000
14,41 2,000
16,078,000
4,032,000
4,003,000
10,946,000
10,680,000
12,075,000
r,790,000
2;756,000
12,736,000
13,436,000
12,075,000
CASE
:.d
1,r: i:i
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Period Ending
Jun.30,2010
Jun.30,
2009
ASSETS
Current Assets
Cash
$2,879,000
4,7S 1,000
Sholt-Term Investnrent
3,313,000
228,000
Net Receivables
6,325,000
7,04-5,000
8,773,000
Inventory
6,384,000
6,880,000
u,416,000
pnrent
3, 194,000
3,r 99,000
3,785,000
18,782,000
21.,905,000
24,515,000
19,462,000
20,640,000
19,244,000
Goodwill
54,012,000
Intangible Asseti
Other Assets
'lbtal Assets .
' 56,5
I2,000
s9;t67,000
r,636,00t)
32,606,000
34,233,000
4,498,000
4,348,000
4,837,000
128.112.000
r34,833,000
143,992,0tt0
r5,B 10,000
14,58 t ,000
7,91'7,000
8,472,000
r6,320,000
13,084,000
7,768,000
9,897,000
LIABTI-ITIES
Current Liabilities
Accounts Payable
Short/[-ong-term Debt
Other Current Liabilities
24,282,A{J$
3(),901,000
30,958,000
Long-telm f)ebt
21,360,000
20,652,000
23,-581,000
Other Liabilities
10, I 89,000
9, r,16,000
8,1,54,000
r0,902,000
r0,752,000
r r,805,000
Minority Interest
324,000
283,000
Total Liabilities
67.,{t57,${tll
71,734,0{t0
74,498,000
Stockholclers' Equity
Pret'errecl Stock
1,217,000
r,324,000
1,365,000
Common Stock
4,008,000
4,007,000
4,002,000
Rctained Earnings
'
64,6 r4,000
-s7,309,000
48,986,000
TreasLrly Stock
(61,309,000)
(55,961 ,ooo)
(47,s88,000)
Capital SurplLrs
6l ,697,000
6r;118,000
60,307,000
(9,1 72,000)
(4,698,000)
6r
,439,000
$128,172,00{)
63,382,000
134,833,000
2,421,000
69,494,000
143,99?,000
P&G's beauty and grooming CBU was overhauled in 2009 with each brand at that time being
categorizeei into "his" or "her" categories. Expansion efforts in this GBU have inchtded entering more department stores with Dolce & Gabbana makeup counters., ancl expancling into new
-2011
21
a_
a2
ALFN BADAL
,';
i,: i i
cBU
Bear.rty
&
Beauty Cloorning
23%
24E
Grooming
Total
Health &
Well- Being
Health Care
10%
13Va
347a
360k
u%,
16Vo
Snacks/
Pet Care
Total
Household
Care
Head
&
Shoulclers, Olay,
Pantene
Fabric/
Home
Care
Care
Baby/Family
Total
4%
18Vo
i
3%
19%
2B7o
30Vr,
.lg%o
17 o/a
4gTo
45Va
Sorrre: www.pg,com,
Beauty ($ millions)
Net Sales
Net Earnings
201 0
2009
r9,491
(t7t1
$ r 8,924
$2,66.1
Grooming
Net Sales
$7,63
7,408
Net Earnings
$1,471
$ 1,3-59
Health Care
Net Sales
Nei Earnings
Snacks and Pet Care
Net Sales
Net Earnings
$1r,493
il,288
$ 1,860
$ r ,83-5
$3, I 35
$3, I
1,1
$326
$234
$23,80-5
$23, r B6
$3,339
$3,032
$14,736
$r4,t03
$2,049
$ 1,770
ir.;;;;;,;;;;.;;;;,/;
.,t..
CASE
In the health care segment of this GBU, P&C has about.35 percenr of the global feminine
care prodttcts business. Personal health nonprescription products, such as heartburn meciication Prilosec (OTC) ancl Vicks, are successful P&G brancls. In the Snacks/Pet Care division.
P&C's Pringles potato chips lchievetl a l0 percerrt share of the glohal mlrket shrrre before heing
divested. The pet care segment's Iams and Eukanuba brands have helpecl capture an approximate
10 percent market share, with the rnajority of the business being in North America.
GBU
#3-Household eare
P&C's lamily care flncl home care brantls. including Ace, Ariel. bawn. Downy" Dulacell. Cain.
and Tide, achieved net sales oi Sl-1.8 billion in 2010. The labric cale product lines include
laundry cletergents, fabric enhancers, and home care products/batteries. The division has a 30
percent global share. However. the global honre care market share is about 15 percent across
the categories, and the l)uracell battery brancl yields about a 25 percent glohal market share for
P&G. Sorne of P&G's household products, snch as alkaline batteries, liquid detergent/cleaners,
bleach, diapers, ancl paper towels, incurred cleclining sales cluring.the 4th qllartel'of 2010, with
bleach revenues dropping 1 1.3 percent and battery revenlles dropping 7 percent.
P&G has a Baby Care and Family Care division. The baby care business, which consists of
diapers and ba6y wipes, has about 35 percent of the global market share, making P&G either the
number one or two manut'acturer of baby care proclucts globally. Pampers is the company's most
sttccessful brand ever and achieved net sales of apploximately $9 billion in 2010. P&G's family
care br"tsiness includes Bounty paper towels and Charmin toilet paper,'which generate about 45
percent ancl 25 percent of the U.S. market share respectively.
Global Operations
P&G's does business in i.lorth America, Western Europe, Central and Eastern Europe/Micldle
East/Africa (CEEMEA), Latin Arnelica, and Asia, which consists of Japan, China, ancl ASEAN/
Austlalia/India/Korea (A.AIK). P&G products are solcl in approxintately lB0 difl'erent countries
around the globe. Exhibit 5 lists the respective revenues stemming from each global region.
l{ote that North America is the primary source of revenues ($33.1 biilion), followed by Western
Europe ($ 16.6 billion). The approximate population of North America is 528,720,-588, rvhereas
Western Europe's is about 391 ,415,514.In comparison, North America's revenues were approximiltely 25 nercent greater than Western Errrope's revenues.
OIay is a big slrccess in Mexico with an 8 percent market share of lhe facial moisturizing
market. I-atin America and the Middle East & Africa comprise tl.re srnallest portion of P&G's
global business, but Asia as a primary target for growth, with the continent being home to some
.the fastest-growing economies in the world. Over three billion consumers populate Asia,
representing more than half of the world's population. During the last decade, P&G has more
than doubled the number of brands in its Asian portfolio (from l0 to 22).
P&G has sold products in Latin America for approxirnately 60 years. P&G is one of the largest consumer goods companies in the region, across l4 counn'ies with 19 manufacturing sites, l2
distribution centers, and one service site. The largest markets are Mexibo, Brazil, Venezuela, and
Argentina. Exhibit 6 inclLrdes P&C's executives, and Figure l provides an organizational chart
fbr the company. Note that Werner Geissler is the company's vice chairntan of global operations.
o1'
Revenues
Nolth America
42o/a
$3-1,I
Westeln Europe
217o
$16.6
73Vo
$ 10.3
Europe/MiddleEast/& Africa
Latin Arnerica
Asia
Totals
il
,c
9Vo
$7.
15%,
$1r.8
IOAVa
$7&.9 billion
COMPANY-2011
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CASE
North America is the largest clivision (sales) of P&G. In Westenr Europe, P&G malkets over
to 1930 in the United Kingclom. As of 2011, P&G produus are narketed in every Western European country, which together account for about 25 percent of total
conpany sales. P&G has about 35 manufacturing plants in Western Europe.
100 brands, dating back
Competitors
& Johnson (J&J), Colgate-Palmolive, Kimberly-Clark, Unilever, ancl Clorox are major
competitors to P&G in the personal proclucts industry. Exhibit 7 provides select competitors'
performance as compared to the industry. Note J&J's net income was $ I 3.2 billion compared to
P&G's $10.9 billion. J&.J employs approximately 114,000 associates worlclwide, operating in
over 60 countries with three business segments: l) consumer;2) rnedical devices and diagnostics; and 3) pharmaceutical. J&J had $61.5 billion in revenues in fiscal 2010, birt its consumer
division is the one that primarily competes with P&G. Particular prciducts include J&J baby
shampoo, Liquid Neutrogena, Band-Aid, and Tylenol aspirin. J&J utilizes more than 29,000
Johnson
Internet domains, such as KY.com and JJ.com. J&J has an impressive history wilh 21 consecutive yeals' adjusted earnings growth and 48 consecutive years of dividencl increases. Similar to
P&G, J&J continues to introcluce new products in the market, but cluring fisial y6ar 2010, J&J
encountered two major recalls.
Colgate-Palmolive
Colgate-Palmolive is a global rnanuhcturer nntl mnrketer of oral care pelsonal care, home care.
and pet nr-rtrition products. The conipany markets its prodr-rcts in over 200 countries under the
brancls Colgate, Palmolive, Mennen, Softsoap, Irish Spring, Protex, Sorriso, Kolynns, Elmex,
Tom's of Maine, Ajax, Axion, Soupline, SLravitel, ancl Hill's Science Diet and Hill's Prescription
Diet. Founded in I 806 and headquarterecl in New York City, the company achievecl net income of
$2.2 in fiscal 2010. The company operates 280 international facilities, of which 76 are ownecl in
t ariotts cottntries, such as Australia, Brazil, China, Colombia, France, Guatemala, Italy, Mexico,
Polancl, South Afi'ica, Thailand, and Venezuela. While the company has been exponentially phasing out and closing selecf production facilities since 2004, it has also built state-of-the-art plants
that manufacture toothpaste in the United States and Poland. The company employs approximately 36,000 ernployees globally.
Kimberly-Clark
'
Kirnberly-Clark was fbunded 1n 1812 and operates four business segments: l) Personal Care, 2)
Consurier Tissue, 3) K-C Prof'essional & Other, and 4) Health Care. The Personal Care clivision
manttfactttres and markets products such as disposable diapers, baby wipes, ancl fenrinine antl incontinence care proclucts under sLich braucl names as Huggies, Pull-Ups, Little Swimmers, GoodNites,
The Consumer Tissue division manufactures and markets products such as facial ancl
bathroom tisstre, paper towels, and napkins. Products in this division ale marl<etecl as Kleenex,
l.i.lii
!b
Ii
Market Cap.
# Employees
7o
J&J
t'768
658
268
IB
t2'7r<
114K
N/A
2.24K
KC
150
-5 50
r.90
r 1.00
79R
6lB
l98
406M
Margin
5l .29
69.49
33.27
46.91
Oper Margins
t9.'70
26.84
i4.64
r0.40
r3.338
1.848
N/A
4.78
4.45
0"94
ti Revenue
7o Gross
o/o
lndustry
P&G
$ Net Incorne
$ EPS
3.67
KC = Kimberly-Clark
Industry = Personal Products
.lorrrce: Ilased on www.linance.yahoo.com-
0.958
-2011
25
ALEN BADAL
& other cliviScott, Cottonelle, viva, Andrex, scottex, Hakle, and Page. The K-c Professional
rvipes sold
and
napkins,
sion markets such products as tacial and bathroom tissue, paper towels,
and
Kimcare'
under the brands I(imberly-Clark, Kleenex, Scott, WypAll, Kimtech, KleenGuard,
Jackson.
l{ealth Care segntent rnarkets disposable health care proilucts such as surgical
gloves, respiratol'y prodilcts' and pain
ancl gowns, infection coitrol prodllcts, face masks, exam
The cornpany has
manigement products uncler Kimberly-Clark, Ballard, ancl ON-Q brands'
in
F'urope' and 64 in
20
in Canada,
56,00"0 employees and 2l facilities in the United States, one
multiple producproducing
Asia, Latin America, ancl other countries, rvith many of the facilities
in 2010'
revenues
total
tion itel-rs/products (synergy), The company achievecl $19'7 billion i1
drapes
Tl-re
Unilever
as
8,300 employees
countries around
manufactnres products in over 24 countries and markets them in 100 clifferent
;;;;;iJ
**,..
Exhibit
CASE
3.
hF,t+it,:g'!"
;!l
Company
June
'i0
$78.9
Unilever
Dec. ' 10
f.44.3
L'Oleal
4.9
Kimberly-Clark
Dec. '10
Dec. '10
Colgate-Palmolive
Dec. '10
$15.6
Kao
Mar. '10
$I
Reckitt Ilenckiser
Dec. '10
f 8.5
Avon
Dec. '10
$ r0.9
Ilstee Lauder
Jun. 'l 0
$1,796
Shiseido
Mar. ? l0
Jun. '10
$6,9s
Dec. ' l0
$2.6
Cloror
Chr-rrch
& Drvight
Sales
$ 19.8
2,730
$).)
Alberto-Culver
Sept. '10
$ I ,-s97
Rcvlon
Dec. '10
$1.3
lolicr,.
reports
P&G spencls as mllch on advertising as any conrpnny. Exhibit 9 Iists the leading national
advertisers during tlie firsl quarter of 20 10, led by P&G's $7'72.6 million. IndividLral item market
share percentages remain tight in the industry among key products. P&C holds a slight narket
share advautage with Duracell (40.2 percent) over Energizer (38.8 percent). Sales cif bafteries
fell 6.2 percellt in 2010. P&G is the inclusry leader lvith the lazor (65.3 percent)
ancl blacles
(83.2 percent). Energizer's Schick holcls a second ranking of market share with 28.-5 percent in
razors and I 3.8 percent in carffidges.
P&G holds 60.2 percent of the laundry detergent marl(et share and 40.4 percent of the
toothpaste share, compared to Colgate-Palmolive's 29.7 percent shale of the toothpaste market. Disposabie cliapers market share is lecl by P&C with 48.2 percent ancl Kimberly-Clark
with 34.2 percent. However, sales of private-label brancls rose 13.-5 percent, while private,label
mariiet share increasecl to 16.8 percent in 2010. In cleodolants, P&G holds a 35,5 percent share,
Unilever's share is 28.7 percent, and Colgate-Palnrolive's share is 10.-5 percent. P&G holcls a
leading 37.3 percent of the shampoo rnarket share, follorvecl by L'Orealls 13.1 percenr. Koch
inclustries leads in the toilet fissue market share wirh 16.7 percenr. follorvecl by KimberlyClark's 25.1 percent ancl P&G's 24. I percent. Industry analys[s believe continued new product
development will be the key to increasing market share/sales.
Jan-March 2010
($ Millions)
$'/72.6
AT&T
$516.4
$533.7
$5 17.2
Pi'izer Inc.
$396.4
Johnson
& Johnson
$366.8
l;304.3
$261.6
$264.6
^Solrcz. www.businesswire.cont.
COMPANY-
2011
28
ALFN BADAL
The Future
Company reports have indicated volume growth opportunities exist across the business landscape, but industry reports'suggest consumers are more cash-strapped than before. Given the
varying political and economic conditions globally, as well asr'the August 2011 stock market
crash, what strategy should P&G implement by taking advantage of the opportunities that exist
in the industry, while utilizing its strengths? How can the company optimally manage its weaknesses while avoiding potential threats imposed by competitors and/or the industry? Will the future continue to be bright for P&G? Identify particular strategies for CEO McDonald to consider
in order for P&G to continue surpapsing its rivals while increasing revenues and market shares
across product categories and regions.
Membare
t.
2.
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