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. ur e & Workshops Cult Work Paper Alongside Activities Knowledge Knowledge Knowledge Attendance Knowledg ..ure Kno gementKnowledge ManagementKnowledge nowledgeKnowledge ure Cult Cult Knowledge Knowledge Knowledge Knowledge e Knowledge Knowledge KnowledgeKnowledge Knowledge Knowledge Knowledge Knowledge Kno Culture ManagementKnowle Ma Knowledge Knowledge Knowledge Knowledge Knowledge ure Cult Knowledge Knowledge Knowledge nowledgeKnowledge ManageK Knowledge Knowledge Knowledge Knowledge Management gement dg le ow Kn ur gementKnowledge MaurnagementK Knowledge Cult C entKnowledge ManagementK mledge nageKnow Knowledge About the Conference Knowledge e Cult Knowledge Knowledge KnowledgeKnowledge Knowledge Knowledge Objectives & Key Features Culture KnowledgeSpeakers l ow Kn anagementKnowledge ur Knowledge Managem wledge Knowledge Knowledge Cult e Content .

This Knowledge ge Knowledgeyear we will urehave a special focus on rethinking technology in knowledge creation. KM Middle East 2015 promises to be the premier knowledge-focused event in the region. and time-tested techniques. leading knowledge management practitioners. Bringing together Cult Knowledge international speakers.km-me. Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Knowledge Knowledge ledgeKnowledge About The Conference Knowledg Knowled e agementKnowledge wledgMan Culture mentKnowledge ure Cult . The event has grown from a humble gathering of interested colleagues into a major event attracting participants from five continents. ge led now Vision g Knowled ure Knowledge dge Knowledge nowleMission Culture Mana ement To be the premier knowledge management event in the Middle East. along with business Knowledge and government leaders. collaborate.com Knowled ent eKnowledge Knowledge In Action We inspire organizations to create and exchange organizational knowledge. Knowledge Knowledge edge Knowledge Knowled g Knowledge at Knowled a Man or inf e gement Mana e at Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana lKnowled Knowled ow led Kn Knowledge l Socia l Socia or inf gement Mana Knowled e ur dg e Cult n io m dge Know wle Kno mle nt ion gm gement Mana www. Managment ult n Knowled lt Knowledge Mana ment In Action e Knowledge Knowledge nowledge agement e Knowled Knowled owledge Knowled KM Middle East 2015 is about knowledge management in action – best practices. The Conference will be a sharing environment where you can learn from some of the best in the field as well as an opportunity to share your successes. and learn. academics. emerging ideas. The conference focus will be actionable ideas for creating and exchanging organization knowledge today and in the future. KM Middle East 2015 will build on this foundation by providing a world-class event offering an incredible opportunity to reflect.KM Middle East ure KM Middle 2015 marks our sixth annual conference.

techniques. and technology Interactive seminars n Knowled g Knowled • • • • Knowledge Mana ment In Action Key features of the KM Middle East 2015 include Knowledge • Learn about regional and international knowledge management projects. past.km-me.Knowled Knowle Culture nt e m ge Knowledge ManageKnowled Talks by leading KM experts Regional case studies of knowledge in action Examples of KM tools. • Learn from other’s knowledge management successes and failures. and future. present.com . • Assess the business value of empowering knowledge workers. Knowled The conference will provide an opportunity for business and government leaders to: Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Objectives & Key Features n io m nt m g gement e at lKnowled e Knowled Knowled e Mana Knowled or inf Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled Knowled a Man gement Mana Knowled ow le d at Kn l Socia ml Socia or inf Managment In Action Knowled e g d le w o n K ion gement Mana www.

customer/employee insight. His company Cognitive Edge exists to integrate academic thinking with practice in organisations throughout the world and operates on a network model working with Academics. His work is international in nature and covers government and industry looking at complex issues relating to strategy. during that period he was selected by IBM as one of six on-demand thinkers for a world wide advertising campaign. NGOs and Independent Consultants. Government.n Knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled at gement Mana at Knowled Knowled or ement inf Knowled Knowled a Man Culture e m led Knowled Culture Man Cult a ee Know Knowled Knowled ntKnowled med Knowled ManageKnowle gement Mana Knowled ow led Kn l Socia ml Socia or inf gement Mana Knowled gement Managment www.km-me. Knowled Dave Snowden Knowled Dave Snowden .com Mana In Action gment Knowledge Mana In Action Knowled urg nt e g n io m Knowleiond g SocialKnowled Knowled Dave Snowden is the founder and chief scientific officer of Cognitive Edge. In 2006 he was Director of the EPSRC (UK) research programme on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research. Commercial Organisations. organizational decision making and decision making. originally developed in the field of counter terrorism and now being actively deployed in both Government and Industry to handle issues of impact measurement. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO. He is a popular and passionate keynote speaker on a range of subjects. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and also won the Academy of Management aware for the best practitioner paper in the same year. He is also the main designer of the SenseMaker® software suite. He holds visiting Chairs at the Universities of Pretoria and Hong Kong Polytechnic University as well as a visiting fellowship at the University of Warwick. He has pioneered a science based approach to organizations drawing on anthropology neuroscience and complex adaptive systems theory. He is a senior fellow at the Institute of Defense and Strategic Studies at Nanyang University and the Civil Service College in Singapore. narrative based knowledge management strategic foresight and risk management. He has previously won a special award from the Academy for originality in his work on knowledge management. He previously worked for IBM where he was a Director of the Institution for Knowledge Management and founded the Cynefin Centre for Organisational Complexity. and is well known for his pragmatic cynicism and iconoclastic style.

visit www. John holds the Peyton Anderson Endowed Chair in Information Technology at Middle Georgia State College’s School of Information Technology. Engaging with students on a daily basis ensures he remains current in the ever-changing world in which we live and do business. storyteller. Social Knowledge. and adventurer who has enjoyed the privilege of speaking to groups on six continents about technology. Sage Sayings.com Knowled ow le d at Kn l Socia ml Socia or inf n io m nt m g gement Mana Knowled e g d le w o n K ion gement Knowled John has published seven books: Building Organizational Memories. and Social Roots.gement e at Knowledge n lKnowled e In Action gment Knowledge Mana Managment In Action Knowled Knowled e Mana Knowled or inf Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled Knowled a Man www. facilitating collaboration.sagology. leadership.km-me. and knowledge sharing through keynotes workshops. Prior to transitioning to the academy. To learn more about John.. and consulting.net Knowled is an author. and culture. John worked as the Director o Knowledge Management at National Defence Headquarters in Ottawa. Tips for Two. Mana Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled John Girard . a firm dedicated to connecting people.. John has travelled to more than 80 countries investigating globalization and innovation in action. A Leader’s Guide to Knowledge Management. Canada. Knowled John Girard.com).johngirard. learning. He is founder and Chief Knowledge Strategist of Sagology (www. Business Goes Virtual.

Supports the more safe and effective development of small and medium-sized businesses through the introduction of innovative methods. Co-chair of KM Alliance Russia. Marketing & Strategy » Partner.ru Social In Action gment Knowled President of SOMAR (Business Development Organizations Union) « Semperia. He has more than 300 successful projects realized for Russian and foreign companies. adapts and transfers it to the real sector of the economy. In business since 1991.n Knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Vadim Shiryaev Knowled at gement Mana lKnowled Knowled Knowled inf Knowled Knowled at Culture ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled ow led Kn ml Socia or inf orm ion ment e g a Man gement Mana Knowled Knowleiondg e gement Mana www. More than 20.shiriaev. business strategies and Knowledge Management. During this time. Knowled Vadim Shiryaev . synthesizes.com Managment In Action Knowledge Mana Knowled www. Sberbank.km-me. Among his clients are Rosnano. he worked his way from successful entrepreneur to expert in marketing. KM Russia Project Leader. Lukoil. tools and technologies. Russian Railways. Developer of KM technique «FlashPoint» that was conducted in different countries worldwide including Singapore. Gathers the best knowledge for business from all over the world.000 people were taught under the technology. JTI.

Asia. Paul is an experienced KM practitioner. Tanzania) with a pro bono role as a founding Knowledge Trustee of a UK registered Charity Plan Zheroes which uses its knowledge of the surplus food market to match donors with those in need.n Knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled In Action gment Knowled lKnowled e Knowled Knowled gement Mana at Knowled Knowled infor Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled d at ow le ml Socia or inf Kn l Socia m ion Management gement Mana Knowled Knowleiondg e gement Mana www. masterclass presenter and a member of the KM & Innovation Faculty of University of Brighton: he has conducted KM assignments for a number of global clients including ‘information & knowledge audits’ that form the basis for strategies.km-me. Zurich Re) Paul today combines global consultancy (recent assignments include UK. roadmaps and implementation frameworks. Sudan. Saudi International Bank. Knowled Paul Corney Knowled Paul Corney . He was a contributor to “Making Knowledge Management Work for Your Organisation” published in 2012 and developed and run a ‘capturing and exploiting corporate knowledge’ programme for Her Majesty’s Revenue & Customs (HMRC) while Managing Partner Sparknow LLP. Iran. Vice President. Following a career in the financial services industry (Senior Manager Corporate Finance. Europe and the Middle East helping clients to identify and make use of the knowledge that resides inside their organizations.com Managment In Action Knowledge Mana Knowled Since 1997 Paul J Corney Managing Partner of knowledge et al has worked across a variety of sectors in Americas.

KM Malaysia and KM Singapore. Origins Business Narrative Conference. taught at Nanyang Technological University’s KM postgraduate programmes. Asia Pacific Storytelling Congress. Prime Minister’s Office. and has presented in and conducted more than 50 LD and KM workshops. KM UK. he joined the Public Service Division. KM India. After three decades of military service. Karuna Ramanathan has more than two decades of extensive experience in leadership development. including Global Learning Summit. KM Asia. KM World.km-me.com Mana In Action gment Knowled urg nt e g n io m Knowleiond g SocialKnowled Knowled As an Organisational Development professional. Singapore. and is currently its Senior Organisational Development Consultant. Karuna retired from the Singapore Armed Forces (SAF) in Oct 2014 as the Deputy Head of the Center for Leadership Development. He has published several conference papers and book chapters. transfer and integration for organizational growth in complex and uncertain environments. organizational learning and knowledge management. . As the current President of the Information and Knowledge Management Society of Singapore (iKMS). After obtaining an MSc (KM) Karuna has completed a PhD in Leadership and Knowledge Management.Knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Karuna Ramanathan n Karuna Ramanathan Knowled at gement Mana at Knowled Knowled or ement inf Knowled Knowled a Man Culture e m led Knowled Culture Man Cult a ee Know Knowled Knowled ntKnowled med Knowled ManageKnowle gement Mana Knowled ow led Kn l Socia ml Socia or inf gement Mana Knowled gement Managment In Action Knowledge Mana Knowled www. for knowledge creation. and is currently involved with NUS Business School leader development programmes. Karuna brings with him more than a decade of in-depth practical know-how on preparing knowledge workers for the new economy. His passion lies in developing leaders and managers who will lead learning. In Oct 2014.

He is also the director of the Interdisciplinary Information Science Ph. He worked as a consultant to several organizations including NEC. a company developed and marketed a line of products in imaging. one of the first refereed journals in knowledge management.D. He is the editor of a book series on Innovation and Knowledge Management published by World Scientific. document and record management. Hawamdeh also worked as a researcher and a project leader at the Institute of System Science in Singapore. engineering drawing management. gement Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Suliman Hawamdeh . Dr. program. He also founded and directed the first Master of Science in Knowledge Management in Asia in the College of Communication and Information at Nanyang Technological University in Singapore. Petronas. Hawamdeh has authored and edited several books on knowledge management including Information and Knowledge Society published by McGraw Hill and Knowledge Management: Cultivating the Knowledge Professionals Published by Chandos Publishing. and library automation software. Dr. Suliman Hawamdeh is a Professor and Department Chair in the College of Information. he was the Managing Director of ITC Information Technology Consultant Ltd.km-me. Prior to joining UNT in August 2010. Knowled Dr. Hawamdeh has extensive industrial experience. Institute of Southeast Asian Studies.com d at Kn ml Socia or inf Knowled Social Knowled Knowleiondg e Mana Knowled Dr. he taught and coordinated the Master of Science in Knowledge Management in the School of Library and Information Studies at University of Oklahoma. University of North Texas. He is also the founder and editor-in-chief of the Journal of Information & Knowledge Management.Knowledge n Suliman Hawamdeh orm ion ment e g a Man lKnowled e In Action gment Knowledge Mana Knowled Knowled gement Mana Knowled inf at Managment Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled gement Mana Knowled ow le Knowled In Action www. and Shell.

and biomedical engineering. She.com Knowled ion at Kn ow led m or Knowled l Socia inf l Socia Knowled Knowledg e gement Mana Knowled Ghada Amer. Also she ranked the first place for the 50 most prominent leader of the Arab woman in 2014 issued by the Sayidaty magazine. power system.n Knowledge In Action gment Knowled agement ur Manur n io m a Man SocialKnowled gement g m nt e Mana gement e at Cult Cult e eKnowled KnowledKnowled Knowled Knowled or inf gement Mana Knowled gement Mana Knowled Knowled a Man Knowledge Mana Managment In Action www. Ghada is active on scientific collaboration she became a member of Third World Organization for Women in Science TWOWS 2008. as an emerging champion “power woman”. actively. 2006 at Benha University. effect of EMF of high voltage transmission lines. 1999) and PhD. Her present research interests are the protection system. she established an entity for research and training center. but in all Arab countries) as she has a mentality of entrepreneur. Jordan. For her active participation. She holds few more positions within her profession. high voltage engineering. Knowled Dr. and a member of the organizing committee (2011) for “Arab-American Frontiers of Scienc¸ Engineering and Medicine” symposium that is organized by the Kuwait Institute for Scientific Research (KISR) and the US National Academies. 2002. she developed and led more than 20 projects and programs to support scientific development and entrepreneurship. participates in many collaborative programs. a head of department (2007-2010 and 2013 till present) and an S&T Advisor (2008-2010). Cairo University. Also because she believes on the important of R&D for her community (not only in Egypt.Sc. Electrical Power Engineering (M. she was elected as a member of the Board of Directors (2011) thin the VP of the Foundation (2012 till present). She received her training on Control and Instrumentation in Electrical Engineering (B.Ghada M. being an editor of two international journals on her field of specialty. Internationally. She was named in Jan 2014 as one of “Top 20 Influential Muslim Women Scientist in the World”. Ghada was named as a best leader on 2002 by the Egyptian national “Institute for Leadership Development”.. degree in Electrical Power Engineering from faculty of engineering. She served as a lecturer (1996 till present). Ghada Amer is active advocate for socio-economic development that is based on RDI within her country and the region. 2004. Amer Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Dr Ghada M. She worked as a volunteer with the Arab Science and Technology Foundation (ASTF) and later joined as the Manager for Women Programs. Within her involvement with the ASTF. She received "Best Research Paper Award" CATAEE Conference. On Beside. She is an active member of the main committee of the Egyptian Engineering Syndicate. 1995). by an international committee residing on Muslim-Science.Sc. like the Head of Electrical Engineering Department at Benha University and the CEO of the Global Awqaf Research Center (GARC). And.km-me. Amer ure Cult Knowled Knowled Knowled . is the Vice President the Arab Science and Technology Foundation (ASTF). Ghada lead many student activities and was awarded "Best Leader for Student Activity Award".

ure Kno gementKnowledge ManagementKnowledge Knowledge ManageK Knowledge Knowledge Knowledge Kno Culture ManagementKnowle Man Knowledge Knowledge Knowledge Knowledge Knowledge Knowledge Culture nt e m e g Knowledge Knowledge nowledgeKnowledge Knowledge Knowledge Knowledge Management Knowledge Cult Knowledge ure Cult Knowledge nowledgeKnowledge KM Middle East 2015 Talks and Workshops Knowledge Knowledge ure ure Knowl Cult wledge Knowledge Knowledge Cult e Knowledge Knowledge anagementKnowledge Knowledg ur Knowledge Managem Cult .

defined as how do we make sense of the the world so we can act in it? With that question comes a key question of sufficiency. Those insights from natural (not social) science will then be applied to Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled e making and creating the conditions for innovation. the Reality of effective Knowledge Management Properly understood knowledge management should be about improving the quality of n Knowled Workshop: Mapping Decisions. This approach shifts knowledge management from being a support operation to a strategic tool in the organisation. In this workshop participants will be introduced to a new technique for mapping the day to day decision making at both strategic and operational level. Participants in the workshop will gain both practical tools and methods as well as a sound understanding of how to use knowledge to support management under conditions of uncertainty. By focusing knowledge management on the needs to senior decision makers as well as day to day operations we can increase its relevance and applicability. A particular focus of the presentation will be on sense-making. This presentation will provide nowle resemblance e Culture a basic understanding of how humans make decisions.km-me.com Knowled e ur dg e Cult ow le gement Kn l Socia Knowledge eKnt le wledge ion now Kno Mana Knowled edge Knowledge Mana Knowled Support for decision making at all levels of an organisation is a key goal of effective knowledge management. both individually and collectively as well as the nature of nt e gem Knowledge systems and how they evolve over time. Decision mapping also creates flow model of information within the organisation and provides the basic components for creating a dynamic map of knowledge use within the organisation. Mapping Knowledge In Action gment knowledge management practice. Knowledge Knowledge Knowledge KnowledgeKnowledge Knowled driven programme of codification and formal interactions that bears little dgeto the messy coherence of human interaction. directly impacting on current issues and problems. In practice it has too often ended up as a technology owledg decision Knowled at lKnowled e Managment In Action Knowled Knowled Management Knowled ion at or inf Cultur ntKnow meKnowled ageeKnowled led Knowled Culture Man Cultur ntKnowled meKnowled ManageKnowled Socia gement Mana Knowled d m or inf l Socia gement m Management Mana www. These maps linked to decision needs provide a focus for early win knowledge projects with clear objectives that directly impact on known issues and problems. when do we know enough to act given that we will never have perfect knowledge.wledge Culture mentKnowledge Knowledge Dave Snowden Knowledge edge Talk: Messy Coherence. It will show how to focus on creating a resilient and sustainable ge infrastructure to support knowledge flow within the organisation. Knowled . Using a broad range of cases the presentation will argue for the need to balance codified knowledge with modern forms of apprenticeship and as critically narrative forms of knowing.

Co-creation will be compared and contrasted with collaborationcooperation and crowdsourcing.com Mana In Action gment Knowled This presentation will address emerging models of co-creation.Knowle Knowledg megentKnowledge ManageKnowled ure Cult n Knowledge Knowled urg nt e g n io m Knowleiond g SocialKnowled gement Mana at Knowled Knowled or ement inf Knowled Knowled a Man Culture e m led Knowled Culture Man Cult a ee Know Knowled Knowled ntKnowled med Knowled ManageKnowle gement Mana Knowled ow le d at Kn l Socia ml Socia or inf gement Mana Knowled gement Managment In Action Knowledge Mana Knowled www. Telecom industry: In order to compete successfully in Russian telecom market. Within social network lots of innovative products and different mobile application are developing together with their customers. Finance industry: To compete well in constant changes the bank together with insurance company started KM project connected with collaboration and co-creation.km-me. 3. Now they manage their relationship and knowledge within their suppliers and customers. Legal industry: How to manage knowledge to reduce costs and deliver legal service to a client 24/7 within 1 min? In this case study we will illustrate how the small legal company has developed from little firm with hundreds clients to a medium business with hundred thousand clients. All that happened with a help of good Knowledge Management. service and experience creation. 2. The company also learned how to deliver knowledge very fast on demand within 1 min and solve any situation client comes across. Knowledge management makes contributions to organizational growth not just through internal knowledge sharing but external cross-industry knowledge flows as well. Knowled Talk: Co-creation as a breakthrough approach in Knowledge Economy Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Vadim Shiryaev . self-learning cloud system and special train courses for the lawyers and sales department. You will know the hints and tips and all key successful factors that led to the result. government company Rostelecom (№4 in the industry) initiated co-creation project. They allow clients to influence on their product line. and how they can be used for product. The following case-studies will be presented: 1. The project is very market focused and shows how co-creation using both KM and innovation approach influence on product development and sales.

process alignment. business strategies with low cost • To reveal new ways of to obtain customers' loyalty Knowled Workshop: Co-Creation: Knowledge Management and Innovation in the 21st Century . as well as other industry case such.com Managment In Action Knowledge Mana Knowled Key co-creation success factors will be identified.n Knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled In Action gment Knowled Knowled at n gement Mana at lKnowled e Knowled Knowled inf Knowled io ent geormm Knowled a Man Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled ow led Kn l Socia ml Socia or inf gement Mana Knowled Knowleiondg e gement Mana www. Participant will: • Find out how to share and mix the tacit knowledge of a team for the co-creation of new products projects and solutions • Discover how to analyse.km-me. The workshop will include exercises and activities. and conclude with recommendations and trends in the field of inter-organisational collaboration. Case studies of co-creation will be drawn from Russian Railways (where the facilitators have had personal experience). Takeaways. such as shared purpose (opportunity/threat). cultivate and allocate knowledge within a group • Learn about the approaches. tools and the sequence of activities required to make co-creation happen • Understand how to develop team members and differentiate each member for his strong qualities • Understand the steps of implementing the co-creation approach Workshop objectives: • To understand the ways of collaboration with stakeholders to create new values and experience • To give the understanding of co-creation approach • To give the basic principles of effective co-creation using engagement platform • Show the opportunities to create new products. agreement on ownership and culture match. solutions.

we will examine knowledge management technologies and their association with each knowledge process. knowledge retention. it is widely recognized and acknowledged thattechnology is a key driver of KM. Knowledge managment technologies such as socialmediaenter prise portals. knowledge creation and knowledge discovery. This is more evident with the latest development in techniques and technologies concerning data science. This talk will re-examine existing assumptions and misconceptions abou KM and discuss the need for an indepth research that can result in the development of distinctive practices necessar for KM to exist as a discipline.km-me. We will also take a closer look at KM technologies and the role they play in the transformation of KM practices. Knowledge management is concerned with the optimization of knowledge processes and practices including knowledge creation. Our ability to manage. document and records management.com m ion Management ow le ml ion Socia or Kn inf Knowled l Socia Knowled Knowledg e gement Knowledge Knowled Technology has transformed the way we work and do business. Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Talk: KM Technologies and the Integration of Theory into Practice . knowledge sharing. and visualization techniques are transforming the way people communicate. It has made us more responsive and enables us to gain better access to data and information. and knowledge discovery. Knowledge sharing and knowledge utilization on the other hand are key to the transformation of big data into big ideas and subsequently into great products and services.Suliman Hawamdeh gement lKnowled Knowled gement e n g Knowled Knowled Mana at Knowled or inf Managment Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia Mana Knowled Knowled gement Mana d at In Action www. process and turn data into knowledge depends on multiple factors including human capacity and the optimization of knowledge management processes. collaboration tools. work and do business. We will also try and provide a holistic and in-depth understanding of the prevailing KM technologies and their direct applications. At the same time no discipline can exist in practice without a proven theory and validated research models. Knowledge discovery from big data for example provides deeper insights into the organizational data by visualizing certain patterns and trends upon which decisions can be made. It is also recognized as a result of the changes in the economy that there can be no knowledge economy without a robust and sound knowledge infrastructure that not only include technology but also people and culture. Mana Knowledge Mana ment In Action Workshop: Knowledge Management Technologies from Big Data to Big Ideas Knowled While knowledge management (KM) is not about technology. In this workshop.

whose job might be disappearing or who are leaving so that their knowledge (and networks) are not lost. There is a growing awareness that outgoing officials take more than just their presence. ‘we will learn lessons’. Knowled Talk: Why effective Knowledge capture & retention matters: a case study Knowled Paul Corney .km-me.n Knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Knowledge Mana ment In Action g Knowled www.com e gement Mana e at lKnowled e Knowled Knowled or inf Knowled Knowled a Man Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia gement Mana Knowled ow le d at Kn l Socia ml Socia or inf n io m nt m g gement Mana Knowled e g d le w o n K ion gement Mana Managment In Action Knowled Increased focus on cost containment and a drive for greater flexibility has resulted in many people relocating or retiring. Can those ‘lessons’ be traced back to downsizing or failure to pass on knowledge of a process when relocating? How many people get hired back as consultants because of a ‘burning platform issue and they have the knowledge on how to tackle it? This presentation will demonstrate how a major UK Government organisation set about: • ensuring new joiners hit the ground running in the shortest time possible by equipping them with the right knowledge and information • transitioning staff into new roles so that when they are reassigned they have sufficient time and access to the right knowledge and information • capturing experience and knowledge from staff coming up for retirement. Leaders often say after a crisis. they take years of experience and the stories that have helped shape the organisation’s DNA. and they take their networks often the most valuable resource. It will draw on an assignment and capturing and exploiting corporate knowledge programme developed and delivered by Paul J Corney.

Thus. lasting and continuity in the world of business. the world witnessed enormous developments and changes in different fields and one of Knowled Innovation in New Organizations?” Knowled Workshop: “In Light of the New Lineaments of Global Knowledge-based Economy.km-me. manages and administrates this essential resource is inevitable in order to enable the organization from innovation and precedence in competition and to last in a time where those that have more knowledge and utilize it properly only last. In this workshop. in return. the organization seeks to acquire these data and knowledge. Big data and knowledge come to the organization and. an effective device that organizes. Knowledge n In Action Due to these developments in global economy which were reflected in the inputs and outputs of different gment has become a keynote factor in generating wealth and achieving welfare worldwide. we will review some basic concepts for KM style and innovation and will explain the impacts and relationship between KM and innovation in new organizations. How KM Fosters . it was necessary to have a similar development on management and administrative notion. Knowledge is the basic production Knowled In recent decades. Knowled at Knowled at lKnowled Knowled Knowled g Mana ement Knowled ion or inf Culture mentKnowl agee ed Knowled Culture Man Cultur Knowled Knowled mentKnowled Manage Socia Knowled Knowled gement Mana Knowled m m ion Management ow led or inf Kn l Socia l Socia gement Mana Knowled Knowledg e gement Mana www. growth. We’ll also demonstrate the increasing role of KM in enabling new organizations from development.com Managment In Action Knowledge Mana resource for the economy and this resource is more important than other material resources as knowledge Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled the most important changes is shifting towards knowledge economy.organizations.

the answer of these questions. innovative companies as the United States. Arab country would be a significant source of jobs in future-oriented sectors. the conditions for scalable entrepreneurship. Amer in this Keynote we will present. with Knowled “Case Study: Arab Science and Technology Foundation” Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Talk: Fostering Innovation-driven Entrepreneurship in Middle East m ion Management at lKnowled e Knowled Knowled at Knowled Knowled gement Mana gement Mana Knowled ion or inf Cultur mentKnowl agee ed Knowled Culture Man Cultur Knowled Knowled mentKnowled Manage Socia Knowled Knowled Knowled d m ow le or inf Kn l Socia l Socia gement Mana Managment In Action Knowled Knowledg e gement Mana www.Dr.km-me. helping and inspiring jobseekers to constantly upgrade their skills to take part in the next Arab success story. create and scale innovation-driven ventures. the challenge of lagging Arab countries performance with regard to the region’s innovation capabilities. Ghada M. perhaps most importantly. n Knowledge g and ambitious as: that of Israel? What impact would this have on Arab countries economy and society? Knowledge Mana ment In Action gies as Chinese individuals and companies? If the culture of entrepreneurship in Arab countries were as robust Knowled the same level of global impact? If Arab countries were registering as many patents linked to emerging technolo- Knowled What if Arab countries were producing as many fast-growing. Arab Science and Technology Foundation will be presented as case study. And how we in this part of the world can overcome these challenges. serial entrepreneurs who envisage. on how to contribute to Arab competitiveness and growth by encouraging a robust environment of ambitious. so the Arab countries would be attracting top talent from all over the world. And.com . even drawing the best minds from Silicon Valley.

Knowled Today’s knowledge worker faces a challenge conducting an assessment (audit) of their Knowledge Assets. Caribbean and The Middle East. and transactional legacy systems. and where it’s kept. • conduct a knowledge assessment and map the organization’s key knowledge assets.km-me. Knowled ‘We have SharePoint. alongside intranets.at gement lKnowled e n In Action gment Knowled Knowled Mana at gement Knowled Knowled or inf Managment Cultur ntKnow med Knowled ageeKnowle led Knowled Culture Man Cultur ntKnowled med Knowled ManageKnowle Socia Mana Knowled ion ow le m or Knowledge Mana m ion Management gement Mana d inf l Socia Kn l Socia www. • use techniques for getting stakeholder engagement throughout the process. not to mention a continued reliance on email for communication and storage makes it difficult to identify what an organisation knows. The emergence of social tools. And while the practice of collecting and storing what an organisation writes down is important for effective information and records management it overlooks the true value contained in an organisation’s Knowledge Assets. electronic document and records management systems. Knowled Workshop: Unlocking the true value of Knowledge Management: identifying and assessing your organisation’s Knowledge Assets . we already do Knowledge Management’ is a phrase often spoken by senior management when describing their organisation’s KM activity.com Knowled Knowledg e gement Knowledge In Action Knowled It will draw on assignments conducted by Paul J Corney in Asia. and • benchmark the results and set up a framework for ongoing measurement. • compile a diagnostic report with recommendations. Mana Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled This workshop will demonstrate how to: • scope a knowledge assessment (audit) and identify key stakeholders. who knows it.

A closer study of KM suggests that it is increasingly about getting the balance right in structural and behavioral changes within organisations. Depending on which part of the world or country our organization is based. models created by the presenter. emotional and physical aspects that concern knowledge creation. transfer and integrate knowledge better among workers. and operates in. as complexity and unpredictability engulf organisations. insights and lessons learnt. This presentation will conclude with the argument that KM is part of Organisational Development. Success in knowledge management (KM) was traditionally about systems.km-me. Deductive and inductive reasoning involves making an effective.com Knowled ow le d at Kn m gement Mana Knowled or inf m ion ement or inf Knowled l Socia l Socia gement Mana Knowled e g d Knowle ion g gement Mana Knowled Talk: Leadership. Participants in this hands . Often the end result of effective KM is in observations. Today. as are leadership and learning. and seek what we do not know. observations and expectations that our employees accumulate that are valuable to the organization. Two articles explaining these models will also be provided. and surface what we do not know. Learning and Knowledge Management Harnessing knowledge remains critical for workforce competitiveness and organizational success. chances are we will not be able to compete effectively. manager and workers. Most times these go untapped for many reasons. and the heart of change in organisations. Workshop: Harnessing the Power of Organisational Storytelling We work in hierarchical organisations. there are values and beliefs that management and workers hold as important. Today. Seeking and giving reasons is the heart of argumentation. There are also deep experiences. KM is everybody’s problem but no one’s direct responsibility. persuasive reason to back up one’s claims. organisational storytelling is becoming increasingly popular as a “Next” KM practice. and its possibilities for us as learning professionals HR managers and/or knowledge practitioners. as we often find ourselves struggling to communicate what we know. if we do not know what we do not know and/or if we think we know all there is to know. transfer and integration are examined. as we design the knowledge spaces in our work environment. the intellectual. If as leaders. and growth strategies. This ½ day workshop will surface its potency. Tomorrow KM will be about sustainable organizational development (OD). Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled Karuna Ramanathan . and how these relate to the ancient Aristotelian philosophy of Ethos. better.on workshop will be introduced to the 251 and the STOP organizational storytelling . KM must work in concert with leadership learning. Pathos and Logos. These cultural and hierarchical aspects combine to create difficulties for many of us at work. This presentation will walk the audience through why effective KM requires re-balancing leadership and learning within organisations. technologies and platforms. as to how we can utilize story building and storytelling techniques to share what we know. As many organisations grapple with how to create.n Knowledge Knowledge Mana ment In Action g Managment In Action Cultur mentKnowl agee ed Knowled Culture Man Cultur Knowled Knowled mentKnowled age Man Socia Knowled Knowled e Knowled Knowled lKnowled Knowled gement Mana Knowled Knowled a Man at www. Originally posited as a frame for argumentation. we do not know what we know.

park. Monday and Tuesday 16-17March www.hyatt.com/en/hotel/our-hotel/hotel-features.km-me. Be a member and get an access to online attendance with less package.com wledge Join us at park – hyatt Duabi M Managment discount on registration fees for University students In KAction nowledge 40% Ma Knowledge discount on registration fees for Early bird Knowled 20% KnowledMana ment In Action Knowledge Knowled Manag Early Bird registration include hotel accommodation With breakfast for the first 50 participants Attendance Culture ManageKnowled meKnowled ntKnowled Knowled Culture ManageKnowled meKnowledtKnowled Knowledge Manag Knowled park hyatt Duabi Manag http://www.html .Knowledge Knowledge M n The Conference Is Attended yearly by More Than 500 Interested Participants In The Field of Knowledge Management From Different Positions And Countries Conference Registration Fees Including Workshops 2170$ g Knowled Special Offers For Group Registrations Knowled Register now and get KM Middle East Membership to gain access to yearly work paper and conference recommendation.dubai.

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For more information on the award you can visit www.com . specialized libraries and Universities n Knowledge Mana ment In Action Alongside Exhibition Knowledge The conference Yearly Award is granted to entities showing developed knowledge management application on organizational level supporting best practices in the same field according to the Award committee set criteria.km–me.km-me.Best Practices Platform 2015 Exhibitors are representatives of Leading IT solution companies and technology providers as well as governmental entities.com Knowled KM Middle East 2015 Award Culture ManageKnowled meKnowledge ntKnowled Knowled Culture ManageKnowled meKnowledge tKnowled The conference offer the opportunity to leading entities to show case its best practices in knowledge Management from UAE and the Middle East through the Best practices Platform Knowled g Knowled Training and Consultation The conference Administration offers training opportunities and consultation services to organizations and KM departments according to their needs m ion Management at Knowled lKnowled e Knowled Knowled gement Mana Knowled ion at gement Mana Knowled m or inf Cultur mentKnowl agee ed Knowled Culture Man Cultur Knowled Knowled mentKnowled Manage Socia Knowled Knowled Knowled d or inf Kn ow le l Socia l Socia gement Mana Managment In Action Knowled Knowledg e gement Mana www.

km-me.com Or visit www.com .ntKnowled med Knowled ManageKnowle Knowledg Knowled Culture megentKnow ManageKnowled ledge Knowled Knowled a i cu o For more information contact us through: 00971 504415480 / 00971 503827841 / 00971 26355527 r For registration send an email to reg@km-me.alm@km-me.com e g d Knomwi le Mag mnamgnteimoennt or at e at Knowled lKnowled Knowled gement Knowled Knowled Knowled e gement Mana Knowled ow le Mana or inf Culture n t n e m e g na Ma CultureKnowled KnowledKnowl Ma e cia Cultur So Mana Knowled inf Knowled Knowled l Socia Management Kn Mana l Socia gement Mana d gement S Knowled Knowled e .