Configu 5500 G

3Com Switch
5500G
Release Notes
SWITCH 5500G, VERSION 3.03.01 RELEASE NOTES
Software version 3.03.01

Part Number: 10016382 Rev AC
http://www.3com.com/
Published April 2008
Copyright 2008 3Com Corporation. All rights reserved.
Contents
1. Introduction ............................................................................................................................................... 4
1.1. Scope.................................................................................................................................................... 4
1.2. Online Resources ................................................................................................................................. 4
2. Issues Fixed in Switch 5500G v3.03.01 ................................................................................................... 5
2.1. Static MAC addresses .......................................................................................................................... 5
2.2. 1000BASE-SX SFP 3CSFP91.............................................................................................................. 5
2.3. 10 Gigabit Ethernet Maximum Frame Length ....................................................................................... 5
2.4. IGMP Query.......................................................................................................................................... 5
3. Enhancements to Software ...................................................................................................................... 5
4. Known Issues For Switch 5500G v3.03.01 .............................................................................................. 7
4.1. 802.1x Authentication ........................................................................................................................... 7
4.2. Access Management ............................................................................................................................ 7
4.3. Access Control Lists (ACL) ................................................................................................................... 7
4.4. Clustering.............................................................................................................................................. 8
4.5. Command Line Interface (CLI).............................................................................................................. 8
4.6. DHCP Relay ......................................................................................................................................... 8
4.7. Link Aggregation ................................................................................................................................... 8
4.8. Multiple Spanning Tree (MSTP)............................................................................................................ 8
4.9. Port Security ......................................................................................................................................... 8
4.10. Protocol VLAN .................................................................................................................................... 8
4.11. RADIUS Authentication....................................................................................................................... 8
4.12. Remote Port Mirroring......................................................................................................................... 9
4.13. Routing ............................................................................................................................................... 9
4.14. Secure Shell (SSH)............................................................................................................................. 9
4.15. Security Configurations Limitations..................................................................................................... 9
4.16. Traps..................................................................................................................................................10
4.17. MAU MIB ...........................................................................................................................................10
4.18. Broadcast Storm Control....................................................................................................................10
4.19. Stack Software Auto Upgrade............................................................................................................10
4.20. TACACS+ ..........................................................................................................................................10
4.21. Upgrading with 3Com Network Director (3ND) ..................................................................................10
4.22. Stacking .............................................................................................................................................11
4.23. Web Interface ....................................................................................................................................11
4.24. 1000BASE-SX SFP 3CSFP91...........................................................................................................11
4.25. 1000BASE-LH70 SFP 3CSFP97 .......................................................................................................11
5. Upgrading Software .................................................................................................................................11
5.1. The Contents of the Executable File ....................................................................................................11
5.2. Upgrading from the Command Line Interface ......................................................................................12
5.3. Upgrade using TFTP............................................................................................................................14
5.3.1. Stacks or XRN stacks of the Switch 5500s. .........................................................................................................15
5.3.2. File Distribution .....................................................................................................................................................15
5.3.3. Command Line Interface Switch Setup.................................................................................................................16
5.4. Use Update fabric to upgrade software in the fabric automatically ....................................................16
5.5. Upgrade using FTP (via a network port) ..............................................................................................18
5.6. Upgrade using XModem (via the console cable) .................................................................................19
5.7. Upgrading from the BootROM Interface...............................................................................................20
5.7.1. How to Access the Boot Menu..............................................................................................................................20
5.7.2. Examining the File System ...................................................................................................................................21
5.8. Download files to flash using TFTP......................................................................................................22

5.9. BootROM Upgrading using TFTP ........................................................................................................23
5.10. Download Application files to flash using FTP ...................................................................................23
5.11. BootROM Upgrading using FTP ........................................................................................................24
5.12. Download Application files to flash using XModem............................................................................25
5.13. BootROM Upgrading using XModem.................................................................................................26
5.13.1. Example of updating the BootROM using XModem............................................................................................27
5.14. Select Application to Boot ..................................................................................................................31
Switch 5500 Family

Release Notes v3.03.01
1. Introduction
1.1. Scope
This document contains the release notes for the Switch 5500G V3.03.01 Software. These
release notes summarize operational requirements and issues for the following Switch 5500G
products:
Switch 5500G-EI 24-Port (3CR17250-91)
Switch 5500G-EI 48-Port (3CR17251-91)
Switch 5500G-EI PWR 24-Port (3CR17252-91)
Switch 5500G-EI PWR 48-Port (3CR17253-91)
Switch 5500G-EI 24-Port SFP (3CR17258-91)
Table 1 Software Release Numbers Addressed in These Release Notes

Software
Description
V3.03.01 Software
The latest version of the Switch 5500G-EI application code,

encryption is either 56-bit or 168-bit DES
Boot Code V5.00
The latest boot code running on the Switch 5500G-EI
Web Code V5.03
The latest web code running on the Switch 5500G-EI
The software image files for the Switch 5500G are as follows:
s4c03_03_01s56.app
Switch 5500G-EI Software with 56-bit DES encryption or
s4c03_03_01s168.app
Switch 5500G-EI Software with 168-bit DES encryption
s4f05_00.btm
Switch 5500G-EI boot code
s4i05_03.web
Switch 5500G-EI web code
1.2. Online Resources

Use these notes in conjunction with the following documents:
Switch 5500 Family Getting Started Guide, part number 10014925
Switch 5500 Family Configuration Guide, part number 10014922
Switch 5500 Family Command Reference Guide, part number 10014923
At the time of this publication, these documents can be found at this link:
http://www.3com.com/products/en_US/result.jsp?selected=6&sort=effdt&sku=WEBSW5500SYS&
order=desc
You can obtain the latest technical information for your Switch, including a list of known problems
and solutions, from the 3Com Knowledgebase: http://knowledgebase.3com.com
Switch 5500 Family

2. Issues Fixed in Switch 5500G v3.03.01

2.1. Static MAC addresses
In v3.03.01 software, the maximum number of static MAC addresses for the Switch 5500G has
been increased to 1024. The Switch 5500EI/SI can have a maximum of 256 static MAC
addresses.
2.2. 1000BASE-SX SFP 3CSFP91

One variant of the 3CSFP91 1000BASE-SX SFP, was not identified correctly when inserted. Also
the CLI commands display interface (port) and display transceiver interface (port) and web
interface reported incorrect transceiver type and speed (web interface).
2.3. 10 Gigabit Ethernet Maximum Frame Length

The max-frame length of 10GE port is corrected. It use to be 4 bytes shorter then other ports.
2.4. IGMP Query

The switch will not send out general query packet after disable IGMP globally and then re-enable
IGMP.
3. Enhancements to Software
The V3.03.00 release of the Switch 5500 / 5500G software includes the following enhancements
that work in both standalone and stacked-XRN operation:
Improved Network Security

o
DHCP packet rate limiting
DHCP option 82
Proxy ARP
SNMPv3 AES Encryption
User configurable port auto-negotiation speed
SSH support for DSA
SSH support for Tectia and Winscp client software
802.1x reauthentication
Batch ACL assignment based upon VLAN
MAC mapping (used for selective QinQ or VLAN translation)
Switch 5500 Family

BPDU Tunnels
Broadcast / multicast / unicast storm control
Stack software auto upgrade
Support for Philips / NEC and Avaya OUI addresses
Display SFP transceiver information
Unknown multicast drop
Wake on LAN
Scheduled reboots
Embedded SSH key conversion
Password checker
RADA / 802.1x AND mode
BPDU drop
Protocol based VLANs with routing
Enhanced cluster support
Voice VLAN
Remote ping enhancements
Upper / lower case mac address authentication
Upper / lower case calling station ID mode for RADIUS servers
Apply costs to RIP routes
OSPF supports p2mp unicast mode
MSTP enhancements
Port security auto learn runs with voice VLAN
Configurable multicast source lifetime
EAP support in telnet authentication
Guest VLAN support in MAC authentication
The V3.03.00 release of the Switch 5500 / 5500G software includes the following enhancements
that work only when units are standalone:
Improved Network Security

o
ARP inspection
IP source guard
Port Security Auto-Learn
Selective QinQ
Border Gateway Protocol (5500G only)
HWTACACS
Selective Q-in-Q
Switch 5500 Family

Smart Link (Flex Link)
IPv6 management
o
Pingv6
Tracertv6
telnetv6
TFTPv6
DNSv6
ARPv6
IPv6 management interface IP address configuration
IGMP snooping v3
IGMP Snooping Non-Flooding
IGMP proxy
DNS client
HW Ping
VLAN translation / VLAN mapping
Trace MAC
4. Known Issues For Switch 5500G v3.03.01

4.1. 802.1x Authentication
The 802.1x Access Attribute "location Port" is not checked. The location port is only checked
when switch works as a Radius server, i.e when this field is received in a Radius Request Packet.
4.2. Access Management
Access Management cannot be disabled on an individual port without deleting all configured
user bindings on that port.
The behavior of Access Management function is not dependent upon the user-bind settings.
For example Enable Access Management does not block all ports if no user-bind is
configured and Disable Access Management does not disable feature once user-bind is
configured.
4.3. Access Control Lists (ACL)
If an ACL is filtering based on TCP and UDP port and the IP options field is present, the
5500G does not compensate for it.
Outbound packet filtering is not available on the Switch 5500G.
When in a stack the ACL resources or configurations from individual units cannot be
displayed. The user has to console or telnet into each unit separately to view these items.
Switch 5500 Family

4.4. Clustering
Connecting to a cluster member thru "cluster switch-to" command and disabling the cluster
member doesn't return the control back to the Administrator. The user must reboot the
cluster unit in order to gain control back again.
When a cluster member is down, the cluster member will not allow to be rebooted, however,
there is no error message indicating that the reboot operation was aborted.
Members in a cluster cannot be upgraded while a software upgrade is in progress.
4.5. Command Line Interface (CLI)

When connecting to the unit using Telnet, long names (e.g. local user name, domain name) will
be truncated or distorted when displayed on the Command Line Interface (CLI).
4.6. DHCP Relay

DHCP Relay does not generate a TRAP or LOG when an unauthorized DHCP Server is placed in
the VLAN.
4.7. Link Aggregation

If a Switch 5500G product is interconnected with a Switch 7700/7750/8800, VRRP flapping can
occur during STP/LACP Fail over.
4.8. Multiple Spanning Tree (MSTP)

Users are allowed to configure the reserved Fabric VLAN (VLAN 4094) into an MSTP Instance;
however, MSTP will not change the status of the VLAN.
4.9. Port Security
When Port Security is configured, excessive authentication requests may flood the RADIUS
server event log. In order to prevent this, enable intrusion mode on the Switch 5500 / 5500G
and set it to block mac.
Port Security Autolearn mode is not configurable by SNMP on stacks.
4.10. Protocol VLAN

Protocol VLANs cannot identify AppleTalk packets.
4.11. RADIUS Authentication
If a user configures a RADIUS authentication server on the 5500G but no RADIUS

accounting server, then all RADIUS authentications will fail. This occurs because the
accounting server entry is created with a default IP address and the accounting failure action
is set to failure.
If a user logs onto the unit via Telnet with the admin user name, the RADIUS server
authenticates the user with level 3 access. If however, the user logs onto the unit via the
console with the admin user name, the RADIUS server authenticates the user with level 1
access.
Switch 5500 Family

4.12. Remote Port Mirroring
On the Switch 5500 products, MAC address learning does not support VLAN based learning
modes on inbound or outbound traffic. Because of this, remote bi-direction mirrored traffic
does not pass through the relay switch.
4.13. Routing
Static Routes are advertised back onto the source network. According to RIP Split horizon,
learned routes must not be advertised out the learned interface (back to the source) with a
metric other than 16 (Poison Reverse). This results in counting to infinity problems and slow
convergence of the network for static routes. It is possible to configure all the static routes in
the switches on the network to avoid this problem.
RIP Poison Reverse is not supported in this software release.
4.14. Secure Shell (SSH)

The authentication type for an SSH user can be set to rsa, however, when the users are
displayed on the CLI, the authentication type will be displayed as publickey rather than rsa.
Both dsa and rsa keys should be created to ensure that the switch works with all SSH clients.
4.15. Security Configurations Limitations
Some additional CLI configuration may be required on the 5500G after deploying security
across your network via 3Com Network Director (3ND).
The default dot1x authentication mode on the 5500G is CHAP. If a different authentication
mode is deployed on the user network, it must also be configured on every switch, using the
CLI dot1x authentication-mode command. In addition, if eap-ttl is being deployed, the device
configuration must be modified by configuring a RADIUS server domain and enabling this
domain. The 5500G uses domain information contained in the dot1x requests to decide
where to send the requests. Therefore, network domains must be configured in each switch
for dot1x authentication to operate correctly. Check the 5500G configuration guide for more
details.
The switch is unable to send user authentication and security violation traps. The following
CLI commands do not take effect:
port-security trap addresslearned
port-security trap intrusion
port-security trap dot1xlogon
port-security trap dot1xlogoff
port-security trap dot1xlogfailure
port-security trap ralmlogon
port-security trap ralmlogoff
port-security trap ralmlogfailure
After configuring the Radius Authentication Server via 3ND, console port logins will not be
granted administrator rights. Also, if the RADIUS service fails, it will become impossible to
access the 5500G via the console port.
It is not possible to modify the Radius Server details via 3ND while users are logged on the
switch via Telnet.
Switch 5500 Family

4.16. Traps
Excessive configuration traps should be ignored. The switch sends traps repeatedly on stacks
when entering the system CLI command.
4.17. MAU MIB

RFC 2668 MAU-MIB is currently not supported.
4.18. Broadcast Storm Control

Broadcast storm control cannot be disabled using SNMP.
4.19. Stack Software Auto Upgrade
If any unit in a stack does not have enough free space to hold a new image, the auto
upgrade will fail. An auto upgrade occurs when adding a new unit(s) into an existing
stack. If this happens, it is possible that after the next reboot, some units will be running
different versions of software. If this occurs, then the stack will only form with those units
running the same version of software. To prevent this from occurring, it is recommended
that users check to make sure that each unit in a stack has enough space to hold the
new image before upgrading. If there is not enough space, files will manually need to be
deleted in order to free up space.
When upgrading a stack of units, the unit with the lowest number (unit 1) should be
upgraded first. If this is not done, the upgrade may fail. It is recommended that the user
configure a new CLI command on all the units. For example: [Switch] fabric memberauto-update software enable. The auto update does not apply to the bootrom or web
files. For the bootrom and web files, the command update fabric <filename> must be
issued from the CLI on the unit with the lowest number.
4.20. TACACS+
TACACS+ Real-Time Accounting does not work for Telnet, SSH and SFTP clients, however, it is
supported for PPP sessions.
4.21. Upgrading with 3Com Network Director (3ND)

If a 5500 Family switch was previously upgraded using the CLI, 3Com Network Director (3ND)
cannot upgrade the web file. In this scenario, the CLI dir command will show the main web file
with an asterisk, which means that it has a main attribute. For example:
3*
-rw-
951671
Jan 05 2005 20:20:39
Perform the following steps to insure a successful 3ND upgrade:

1. Run a CLI script deleting all the of the web files on the Switch
delete /unres *.web
2. Upgrade the Switch via 3ND in the normal way.
10
s4i04_00.web
Switch 5500 Family

4.22. Stacking
Switch 5500Gs that have never been added to a stack may report cascade port errors. This will
be addressed in an upcoming 3Com Network Director Service Pack.
4.23. Web Interface

The Time zone for the system time clock cannot be changed via the web interface. It can,
however, be changed through the Command Line Interface using the clock command in the user
view.
4.24. 1000BASE-SX SFP 3CSFP91

The command line interface command display transceiver interface GigabitEthernet (port)
reports back the incorrect Transfer Distance(m)
: 300(50um),150(62.5um). The transfer
distance supported are those indicated on the 3Com Transceivers Data Sheet located at:
http://www.3com.com/other/pdfs/products/en_US/400836.pdf
The distances supported are greater then reported on the CLI, and are depend on the cables
core size and the modal bandwidth. Please refer to the data sheet.
4.25. 1000BASE-LH70 SFP 3CSFP97

When using a 2 meter SMF cable, problems occur with the link and CRC errors are reported.
5. Upgrading Software
IMPORTANT NOTES:
This chapter describes how to upgrade software on your Switch 5500 / Switch 5500G. This
section covers the following topics:
The contents of the executable file
Upgrading from the Command Line Interface (CLI)
Examples given in the following sections in this chapter may be from 5500G or from 5500
switches, which operate similarly.
5.1. The Contents of the Executable File

The self-extracting executable file (xxxxxxxx.exe where xxxxxxxx is the file name of your
Switch 5500) contains the following:
End User License
Release Notes
Application Software
Web Software
BootROM Software
Bundled File used with 3ND upgrade wizard e.g. s4m03_03_01s56eNetMan.zip
11
Switch 5500 Family

Bundled files with the extension NetMan.zip can be used to upgrade your Switch using the 3Com
Network Director Agent Update. Any attempt to upgrade individual .web, .btm or .app files using
3Com Network Director will fail. These files should be used to upgrade your Switch as described
below. Any attempt to upgrade the Switch directly with xxxxxxxx.exe and xxxxxxxx NetMan.zip
will fail.
5.2. Upgrading from the Command Line Interface

This section describes how to upgrade files to your Switch 5500 from the Command Line
Interface (CLI).
FTP and TFTP are much quicker on the CLI then using the boot menu procedure or Xmodem.
Xmodem is much slower because the download speed is that of the serial port. Normally
Xmodem is used in a recovery process because the application can not be loaded during the
startup process, and/or there is no access to an FTP/tftp server to load the application or
bootROM files on.
FYI: If you need an FTP or TFTP server, there are FTP/TFTP servers on the www.3Com.com
website. Search for tftp server. They are located in 3Com Software Library- Utilities for 32 bit
Windows.
Before upgrading the software to your Switch 5500 from the CLI, it is important to check the
contents of the flash to ensure that there is enough space to download the new files.
The flash space needed for the new files is approximately 6.0 MB for both Switch 5500-SI
and Switch 5500-EI and 5.8 MB for Switch 5500G-EI.
The commands entered below are in the user view.

1. The commands below are for a stand alone unit (unit 1) or a stack of Switch 5500s. To
check the contents of the flash, logon to your Switch 5500 either via a telnet connection
or directly via the console to display the User View in the CLI and enter the following:
dir unit1>flash:
A file list similar to the following is displayed:
Directory of unit1>flash:/
1
2
3
4
-rw- 3496978 Apr 10 2007 19:33:21

-rw- 310432 Apr 10 2007 19:33:27
-rw- 893111 Apr 10 2007 19:33:40
-rw- 11382 May 22 2006 19:34:51
s4m03_02_03s56v.app
s4e02_02.btm
s4h02_01.web
3comoscfg.def
15367 KB total (10766 KB free)

2. If you are stacking units, you can check the contents of the flash for the remaining
units in the fabric by entering:
dir unit2>flash:
dir unit3>flash:
dir unit4>flash:
dir unit5>flash:
dir unit6>flash:
12
Switch 5500 Family

dir unit7>flash:
dir unit8>flash:
The file list should contain one of each file type (.def and/or .cfg .web, .btm and
.app ).
The display boot-loader will display the currently used .app file(s). The display
startup command will display the currently used .cfg file(s). The display web
package will display the currently used .web file(s).
3. Any additional files should be considered for deletion to allow maximum space for
downloading the new files. To delete a file from the list enter:
delete /unreserved unit1>flash:/filename
To delete files from the list for the remaining units in a fabric, replace unit1 with unit2
(on the next line) and so on for each Switch in the fabric.
If you need more free records, you can delete the backup .app file and backup .web
if you have them. Later the existing .app and .web files can be configured to be the
new backup files after the new version is installed.
4. The /unreserved option will cause the file to be deleted from both the flash and the
recycle-bin. To check that deleted files have been removed from the recycle-bin
enter the following:
reset recycle-bin unit1>flash:/
This can take minutes depending on how many bytes are in the recycle bin.
If the recycle-bin is empty the following is displayed:
% Recycle bin in this directory is empty.
To check that deleted files have been removed from the recycle-bin for the remaining
units in a fabric, replace unit1 with unit2 and so on for each Switch in the fabric.
The following steps enable you to backup each Switch 5500 in the fabric:
1. The default configuration file must have the name 3ComOScfg.def. This file is only
used if there is no active configuration file (.cfg ) in the flash file system. The default
configuration file is the same for every Switch 5500 of the same type (i.e Switch 5500
28-port) and is different to the file for a Switch 5500 of a different type (i.e Switch
5500 52-port). A sample default configuration file is provided by factory default with
the Switch and is not supplied in this upgrade.
Enter the following command:
more 3comoscfg.def
The display similar to the following shows on the first line of the file:
#Switch 5500G-EI 24-Port file version 3.03.01
This file is infrequently changed, so the version number may not match the
application software version number.
The default configuration file can be created by saving the configuration and
renaming the xxx.cfg file as 3ComOScfg.def.
To back up the default configuration file on each Switch in the fabric, enter:
13
Switch 5500 Family

copy unit1>flash:/3ComOScfg.cfg unit1>flash:/030303.cfg
Replace unit1 with unit2 and so on for each Switch 5500 in the fabric.
2. The active configuration file can be given any name, provided it ends in the extension
.cfg. 3Com recommends that each fabric is given a unique configuration file name
so that when the file is saved to an external TFTP/FTP server, it is clear which fabric
the file belongs to. To see what configuration files are in use on the switch, use the
command display startup.
To back up the active configuration file on each Switch 5500 in the fabric, enter:
copy unit1>flash:/3ComOScfg.cfg unit1>flash:/030303.cfg
Replace unit1 with unit2 and so on for each Switch 5500 in the fabric. 3Com
recommends that you save the active configuration file for each Switch 5500 in the
fabric and also save it to an external storage device. To save the active configuration
file to a TFTP server in User View enter:
tftp aaa.aaa.aaa.aaa put unit1>flash:/(Configuration filename) (Configuration
filename)_1.cfg
(where aaa.aaa.aaa.aaa is the IP address of the TFTP server)
Replace unit1 with unit2 and _1.cfg with _2.cfg and so on for each Switch in the
fabric.
3. The Web user interface file and the application file must be the same on all switches
in the fabric. It is not necessary to backup these files because they will have a new
version number.
5.3. Upgrade using TFTP

To upgrade software to your Switch 5500 using TFTP, do the following:
1. To download the application file, enter:
tftp aaa.aaa.aaa.aaa get s4c03_03_01s56.app
(where aaa.aaa.aaa.aaa is the IP address of the TFTP server)

s4c indicates the Switch model filename, see table below for further details:
Switch 5500 Family Filenames
Filename
Prefix
3Com Switch 5500 Model
s4m
Switch 5500-SI / EI software
s4c
Switch 5500G-EI software
s4e
Switch 5500-SI/EI bootrom software
s4f
Switch 5500G-EI bootrom software
s4h
Switch 5500-SI/EI web software
s4i
Switch 5500G-EI web software
In the examples below the files needed to update Switch 5500G- EI are used. Filenames will
be different for the Switch 5500-SI/EI.
14
Switch 5500 Family

2. To download the Web user interface file, enter:

tftp aaa.aaa.aaa.aaa get s4i05_03.web
3. To download the bootrom file, enter:

tftp aaa.aaa.aaa.aaa get s4f05_00.btm
The BootROM firmware may not require upgrading for every software upgrade. To
display the BootROM firmware version in any view enter:
display version
The following should be displayed:
BootROM version is 5.00 for 5500G-EI
The number 5.00 for 5500-G EI will match the version number in the BootROM file,
which is s4f05_00.btm for the 5500G-EI If the version number of the file matches the
displayed version, there is no need to download the bootrom (.btm) file.
5.3.1. Stacks or XRN stacks of the Switch 5500s.

A stack is multiple 5500 units joined together thru fabric ports. The fabric port can be the
ports on a cascade module or thru Gigabit Ethernet ports. There is a unit 1, unit 2 etc up to
unit 8. XRN may be used (Switch 5500G) or not be used (Switch 5500EI/SI). For more
detailed information on stacking, Intelligent resilient framework (IRF), and/or XRN please
refer to the 3Com Switch 5500 Family Configuration Guide and the 3Com Switch
5500 Family Command Reference Guide.
If you have a stack of Switch 5500s you can update the remaining units using one of two
procedures. 1st: You can manually copy all the files to the other units and update bootROM
and boot-loader, web file manually. This is would be using the sections on File Distribution
and Command Line Interface Switch Setup. 2nd: Or you can use the update fabric command
and let it do most of the work for you. Update fabric will check to make sure there is enough
room on the file system before transferring the files; it will automatically update the bootROM
code after the new .btm file is transferred successfully. If you use the web interface, after the
stack has been updated and rebooted to the new version, you can use fabric update to
update the web file. Use the procedure documented in section Use Update fabric to
upgrade software in the fabric automatically
5.3.2. File Distribution

The following commands enable you to distribute your downloaded files to the remaining
Switch 5500 devices in the fabric.
1. To copy the new software file to each Switch in the fabric, enter the following from
User View:
copy unit1>flash:/ s4c03_03_01s56.app unit2>flash:/

2. To copy the new Web user interface file to each Switch in the fabric, enter:
copy unit1>flash:/ s4i05_03.web unit2>flash:/
15
Switch 5500 Family

3. To copy the new Bootrom firmware file to each Switch in the fabric, enter:
copy unit1>flash:/s4f05_00.btm unit2>flash:/
5.3.3. Command Line Interface Switch Setup

1. To set the Switch to boot from the new software you have downloaded, enter the
following:
boot boot-loader unit1>flash:/s4c03_03_01s56.app
To set the remaining Switches in the fabric to boot from the new software, replace
unit1 with unit2 and so on for each Switch in the fabric.
2. To set the Switch to load the new BootROM firmware, enter:
boot bootrom unit1>flash:/s4f05_00.btm
To set the remaining Switches in the fabric to load the new BootROM firmware,
replace unit1 with unit2 and so on for each Switch in the fabric.
3. You will now need to reboot the fabric for the changes to take effect. The Switch
5500 will upgrade the BootROM firmware and boot from the specified software .app
file.
4. Once the unit is boot up, set the web management file in the User view, enter:
boot web-package unit1>flash:/s4h03_03.web main
The files that you have saved in the backup phase can be deleted from the file system on
the unit(s) once you are satisfied the upgrade has been completed successfully and
without any problems. It is good idea to keep a copy of these files on a tftp, FTP or SFTP
server in case of disaster or the Switch 5500 is replaced.
5.4. Use Update fabric to upgrade software in the

fabric automatically
The software supports fabric wide updating operation for btm, app and web files. Before
updating, the target file must be on root directory of one unit in fabric and after the updating,
the file will be synchronized on the root directory on the other units in the fabric.
When the updating starts,
1. The first step is to get the free space information from all units in fabric and to check
whether the free space is enough to hold the new file. Summary information will be
displayed. If there is not enough free space on any unit, the updating process fails and a
warning message is sent out to user to deal with the files on that unit.
2. The user deletes the redundant files to make room for the new files. The fabric-wide
delete operation is convenient for the user to remove files.
16
Switch 5500 Family

3. After the free space is confirmed, the version compatibility comparison will be done to
ensure the new file can work after the switch rebooting. If the comparison fails, the updating
fails too. The following checks are made:
a. For the app and btm files, the hardware/software version number is checked
b. The web file is checked to see if it can run with the running app file.
c. No check is required on the cfg file
If there is conflict with the filename, the updating fails.
4. All checks have been done and the file transmission starts after user confirmation. During
the transmission, if the error happens on any unit, the transmission fails. If the transmission
is done, each unit will write the file into flash. There is a selection for user to confirm whether
the new one will be the file next time to boot, if user selects YES, the new one will hold
main attribute.
Below is an example of how to update the fabric in a stack of 3 Switch 5500Gs. Any
comments are preceded by with #".
Transfer the files to one of the units in the stack
The needed files (.app, .btm and .web) must be transferred to one of the units in the stack. The
update fabric commands will be issued from this unit. If an error occurs with this command, go in
the system view and issue the command: fabric member-auto-update software enable
Update the image file (.app):

<5500G-EI>update fabric s4c03_03_01s56.app
This will update the Fabric. Continue? [Y/N] y #This takes about 1 minute
The software is verifying ...
The result of verification is :
Unit ID
Free space(bytes)
Enough
Version comparison
1
14518948
Y
Y
2
14518948
Y
Y
3
8323748
Y
Y
warning: the verification is completed, start the file transmission? [Y/N] y
#This takes about 1 minute also.
The fabric is being updated, 100%
The s4c03_03_01s56.app is stored on unit 1 successfully!
Do you want to set s4c03_03_01s56.app to be running agent next time to boot?
[Y/N]Y
The s4c03_03_01s56.app is configured successfully!
Update the Bootrom file (.btm):

<5500G-EI>update fabric s4f05_00.btm
This will update the Fabric. Continue? [Y/N] Y #This takes about 1 minute
Unit ID
Free space(bytes)
Enough
Version comparison
1
7160816
Y
Y
2
7160816
Y
Y
17
Switch 5500 Family

3
965632
Y
Y
warning: the verification is completed, start the file transmission? [Y/N] Y
#This takes about 1 minute also.
The s4f05_00.btm is stored on unit 1 successfully!
Do you want to set s4f05_00.btm to be running agent next time to boot?[Y/N] Y
The s4f05_00.btm is configured successfully!
Update WEB package:

#After the switches have been rebooted with the new app and boot code
#installed, then update the web package.
<5500G-EI>update fabric s4i05_03.web
This will update the Fabric. Continue? [Y/N] Y
Unit ID
Free space(bytes)
Enough
Version comparison
1
7686447
Y
Y
2
7686447
Y
Y
3
1492271
Y
Y
warning: the verification is completed, start the file transmission? [Y/N] Y
The s4i05_03.web is stored on unit 1 successfully!
Do you want to set s4i05_00.web to be running agent next time to boot?[Y/N]y
The s4i05_03.web is configured successfully!
Notice:
Use update fabric command to update all the units in the fabric (stack) by using the
btm, app and web files on a unit in the fabric. But to update web file, btm and app files
have to be updated first to all units then reboot the switches, and then use update
fabric command to update web file to all the remaining units.
5.5. Upgrade using FTP (via a network port)

To upgrade software to your Switch 5500 using FTP, do the following:
1. Enter the following command from User View:
ftp aaa.aaa.aaa.aaa
(where aaa.aaa.aaa.aaa is the IP address of the FTP server)
If the FTP server has been successfully located, the following is displayed:
Trying... Press CTRL+K to abort Connected
Information on your FTP server is displayed, logon with your username and
password.
2. To download the application file, enter:
18
Switch 5500 Family

binary
undo passive
get s4m03_03_01s56e.app
The following information is displayed if the download has been successful:
200 PORT command successful.
150 File status OK ; about to open data connection
.........................................................................226 File transfer successful.
FTP: 4644124 byte(s) received in 73.733 second(s) 71.00K byte(s)/sec.
Download the web file and the bootrom file in the same way.
3. Enter quit to exit.
4. Copy these files as described in File Distribution, steps 1 to 4 under TFTP section.
5. Now activate these files as described in Command Line Interface Switch Setup,
steps 1 to 4 under TFTP section.
6. You can use the update fabric command to upgrade software in a fabric as
described in the TFTP upgrade section.
5.6. Upgrade using XModem (via the console cable)

To upgrade software to your Switch 5500 using Xmodem, do the following:
1. From the User View, enter:
xmodem get unit1>flash:/s4c03_03_01s56.app
The following information is displayed:
**** WARNING ****
xmodem is a slow transfer protocol limited to the current speed settings of the
auxiliary ports. During the course of the download no exec input/output will be
available!
Proceed?[Y/N]y
Destination filename
[unit1>flash:/s4c03_03_01s56.app ]?
Before pressing ENTER you must choose YES or NO[Y/N]:
2. Enter y to display the following message:
Download with XMODEM protocol... ...C..
3. As the file is downloading, start the XModem send file process with terminal
emulation software, such as Microsoft HyperTerminal.
When the file download is complete the message Download successful! will be
displayed.
4. Repeat steps 1 to 3 for each of the remaining files.
5. Copy these files as described in File Distribution, steps 1 to 4 under TFTP section.
19
Switch 5500 Family

6. Now activate these files as described in Command Line Interface Switch Setup,
steps 1 to 4 under the TFTP section.
7. You can use the update fabric command to upgrade software in a fabric as
described in the TFTP upgrade section.
5.7. Upgrading from the BootROM Interface

This section describes how to upgrade your Switch 5500 from the BootROM Interface using the
Boot Menu.
If the update can not be done from the command line interface (described in the previous
sections), it can be done from the Boot Menu. This section describes general information about
upgrading your Switch 5500 from the Boot menu interface. Specific information about using tftp,
FTP or XModem thru the Boot Menu is in the following sections. Both the application and
BootROM code can be updated thru the boot menu. The boot loader can also be configured to
boot from the new application file from the boot menu.
Once the new application code is loaded, and if necessary, the BootROM has been updated, and
the boot loader has been configured to boot from the new application file, the Switch 5500 can be
rebooted, option 0 (zero) from the boot menu.
The Boot Menus are displayed thru the console port. The default console port connection is
19200 Baud, 8 Data Bits, Parity none, 1 Stop bit and None for flow control.
5.7.1. How to Access the Boot Menu.

1. When the Switch 5500 is running the initial boot phase via the console, the following
prompt is displayed with a five second countdown timer:
Press CTRL-B to enter Boot Menu... 4

Enter a CTRL-B. If you miss it the first time, reboot the Switch 5500 and try again.
This is followed by a password prompt:
password:
2. Select Enter (the default is no password). The Boot Menu will be displayed:
BOOT MENU
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify bootrom password
6. Enter bootrom upgrade menu
7. Skip current configuration file
8. Set bootrom password recovery
9. Set switch startup mode
0. Reboot
Enter your choice (0-9):
20
Switch 5500 Family

5.7.2. Examining the File System

Below are instructions to make sure there are enough free records in the file system before doing
the update.
1. Select option 3 from the Boot Menu.
Before upgrading the software to your Switch 5500 from the BootROM Interface it is important to
check the contents of the flash to ensure that there is enough space to download the new files.
The flash space needed for the new files is approximately 6.0 MB for both Switch 5500-SI and
Switch 5500-EI and 5.8 MB for Switch 5500G-EI.
2. A file list similar to the following is displayed:

Enter your choice(0-9): 3
File Number
File Size(bytes) File Name
==================================================
1(*)
3496978
s4m03_02_03s56v.app
2
310432
s4e02_02.btm
3
893111
s4h02_01.web
4
11382
3comoscfg.def
5(*)
11382
startup.cfg
6
151
private-data.txt
Free Space: 2553539 bytes
The current application file is s4m03_02_03s56v.app
(*)-with main attribute
(b)-with backup attribute
(*b)-with both main and backup attribute
This option displays all the files in flash and also indicates the file that the Switch
5500 is currently set to boot from (marked with an asterisk). A b by the file number
indicates the file is a backup boot file.
The new files that are required by the Switch 5500-SI/EI are as follows:
s4h03_03.web
s4e03_01.btm
startup.cfg
# this is the main configuration file, your filename will probably be different.
s4m03_03_01s56e.app
The s4m03_03_01s56e.app file is the application software. The name of this file will vary
depending on the Switch type and the encryption level. The Switch 5500G-EI will need the
main configuration file and the following files:
s4c03_03_01s56.app or s4c03_03_01s168.app
s4f05_00.btm
s4i05_03.web
If the filename is in brackets, for example [test.cfg], this indicates that the file has
been deleted from the CLI but is still present in the recycle-bin. . If there is no need
for these files, delete these files first. You may recover enough free records in the
flash:/ file system to continue with the update/upgrade.
21
Switch 5500 Family

Any additional files should be considered for deletion to allow maximum space for
downloading the new files.
3. To delete a file from the list, select option 4 from the Boot Menu and select the file
number you wish to delete.
5.8. Download files to flash using TFTP

Download Application files to flash thru the Boot Menu. To upgrade software to your Switch 5500
using TFTP, do the following:
1. From the Boot Menu, select option 1 (Download application file to flash) to display
the following:
Enter your choice (0-9): 1
1. Set TFTP protocol parameters
2. Set FTP protocol parameters
3. Set XMODEM protocol parameters
0. Return to boot menu
2. Select option 1 to display the following:

Load File name:
Switch IP address:
Server IP address:
Enter the .app file name, Switch 5500s IP address and tftp servers IP address. The
switch and the TFTP server must reside on the same IP subnet. Next, there will be a
prompt to verify :
Are you sure to download file to flash? Yes or No(Y/N)
3. Enter y and the following information is displayed to indicate the file is downloading:
Attached TCP/IP Interface to netdrv0
Attaching network interface lo0...done
Loading.....done
Free flash Space: 10456064 bytes
Writing flash....done!
Please input the file attribute (main/backup/none): main
The attribute of s4m03_02_03s56v.app is changed from main to none!
done!
Note: s4m03_02_03s56v.app was the old existing application file .The newly downloaded
application file will now be used when the switch is rebooted because main was chosen.
If backup is chosen, this file will be used only if the main file is unavailable. None, the file
will be just added to the file system. The attributes can be changed again following the
procedure in section Select Application to Boot.
22
Switch 5500 Family

4. Repeat steps 1 to 4 for each of the remaining files (.app and .def files can be
download via this method). Do not use this method for updating the BootROM code.
Use one of the BootROM Upgrading procedures.
5.9. BootROM Upgrading using TFTP

To upgrade the BootROM using TFTP, do the following:
1. From the Boot Menu, select option 6 (Enter BootROM upgrade menu) to display the
following:
BootROM update menu:

Load File name:
Switch IP address:
Server IP address:
3. Enter the .btm file name, Switch 5500s IP address and tftp servers IP address. The
Switch 5500 and the tftp server must reside on the same network. There will be a
prompt to verify :
Are you sure you want to update your bootrom? Yes or No(Y/N)
Loading.........................................................................
................................done
Bootrom updating..........done!
5.10. Download Application files to flash using FTP

To upgrade software to your Switch 5500 using FTP, do the following:
the following:
1. Set TFTP protocol parameter
2. Set FTP protocol parameter
3. Set XMODEM protocol parameter
Enter your choice(0-3):

Load File name:
Switch IP address:
23
Switch 5500 Family

Server IP address:
FTP User Name:
FTP User Password:
3. Enter the .app file name, Switch 5500s IP address, FTP Servers IP address and
FTP user name and password. The Switch 5500 and the FTP server must reside on
the same network. There will be a prompt to verify :
Are you sure to download file to flash? Yes or No(Y/N)
Loading.....done
Free flash Space: 10456064 bytes
Writing flash....done!
Please input the file attribute (main/backup/none):none done!
download via this method). Do not use this method for updating the BootROM code.
Use one of the BootROM Upgrading procedures.
5.11. BootROM Upgrading using FTP

To upgrade BootROM using FTP, do the following:
following:

Load File name:
Switch IP address:
Server IP address:
FTP User Name:
FTP User Password:
3. Enter the file name, Switch 5500s IP address, FTP Servers IP address, FTP user
name and password. The switch and the FTP server must reside on the same IP
subnet. There will be a prompt to verify :
Are you sure you want to update your BootROM? Yes or No (Y/N)
Loading.........................................................................
................................done
24
Switch 5500 Family

5.12. Download Application files to flash using XModem

This is the slowest method to update the switch. It is limited to the transfer speed of the serial
port. To perform this procedure, you must have a serial connection to the console port on the
Switch 5500 console port. The default console port connection is 19200 Baud, 8 Data Bits,
Parity none, 1 Stop bit and None for flow control.
You will also need to use an application that is capable of sending files using the XModem,
such as Windows HyperTerminal or Tera Term. Windows HyperTerminal normally is found at
Start>All Programs>Accessories>Communications>HyperTerminal. On that same device,
the files to be transferred to the switch need to be located on it. These could be the .app file,
btm file (boot file) and if needed, the configuration file (.cfg).
There is an example of using HyperTerminal in the section Example of updating the
BootROM using XModem.
To upgrade software to your Switch 5500 using XModem thru the Boot Menu, do the
following:
the following:

Please select your download baud rate:
1. 9600
2.*19200
3. 38400
4. 57600
5. 115200
0. Return
3. Select option 2 to set the baud rate to 19200.

You will also need to change the baud rate on HyperTerminal to 19200 bps and
select XModem protocol.
If supported, you can select Option 5 to increase the speed of the download.
4. Press Enter to start the download. The following information is displayed:
Now please start transfer file with XMODEM protocol
If you want to exit, Press <Ctrl+X>
Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC
emulation software, such as Microsoft HyperTerminal, Transfer>Send File.
When the download is complete, the following information is displayed:
Please input the file attribute (main/backup/none):none done!
25
Switch 5500 Family

download via this method). Use the following procedure to update the BootROM
code using XModem.
5.13. BootROM Upgrading using XModem

To upgrade BootROM using XModem, do the following:
following:

Please select your download baud rate:
1. 9600
2.* 19200
3. 38400
4. 57600
5. 115200
0. Return
3. Select option 2 to set the baud rate to 19200.
You will also need to change the baud rate on HyperTerminal to 19200 bps and
select XModem protocol.
If supported, you can select Option 5 to increase the speed of the download.
4. Press Enter to start the download. The following information is displayed:
Loading...CCCCCCCCCCCCCCCCCCCCCCCCCCCCC
emulation software, such as Microsoft HyperTerminal.
6. When the download is complete, the following information is displayed:
Are you sure you want to update your BootROM? Yes or No [Y/N]
Loading.........................................................................
................................done
BootROM updating..........done!
26
Switch 5500 Family

5.13.1. Example of updating the BootROM using XModem.

Below the update was done changing the transfer speed from 19200 to 115200 baud rate. Hyper
Term was used to transfer the file using XModem.
From the Boot Menu, select option 6 (Enter BootROM upgrade menu) to display the
following:
BOOT MENU
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify bootrom password
6. Enter bootrom upgrade menu
7. Skip current configuration file
8. Set bootrom password recovery
9. Set switch startup mode
0. Reboot
Bootrom update menu:

Select option 3 to display the following:
Please select your download baudrate:

1. 9600
2.* 19200
3. 38400
4. 57600
5. 115200
0. Return
Download baudrate is 115200 bps
Please change the terminal's baudrate to 115200 bps and select XMODEM protocol
Press enter key when ready
Select option 5 to change the transfer from 19200 to 115200.
At the HyperTerm window, disconnect, click on Call>Disconnect or the click on the off hook
phone icon. Then click on File>Properties or the Properties icon:
27
Switch 5500 Family

Click on Configure.. button:
28
Switch 5500 Family

Click on the "Bits per second" drop down menu and change to 115200. Click OK. Click OK again.
To start the transfer of the file, go back on the switch, hit the enter key.

Loading ...CCCC
The C will keep printing until the transfer is started.
Click on Transfer>Send File.
Browse to where the bootROM (.btm) file resides. Check that the Protocol: is Xmodem. Then
click Send. A window with the status of the transfer will appear. The Packet and File: will
increment as the file is transferred:
After the file transfer is completed, done! will appear and the BootROM will be updated
automatically. The following will appear on the switch console port:
29
Switch 5500 Family

done!
Your baudrate should be set to 19200 bps again!

Press enter key when ready
Set the baud rate back to 19200. Click Call>disconnect, then click File>Properties
Click Configure...
30
Switch 5500 Family

Change the baud rate back to 19200. Click OK button. Click OK button again.
Hit the Enter key. The Boot Menu will appear.
5.14. Select Application to Boot

To activate the newly loaded software on your Switch 5500, do the following:
1. From the Boot Menu, select option 2 (Select application file to boot) to display the
following:
Select application file to boot
1. Set application files
2. Set configuration files
3. Set web files
0. Return
2. Select option 1 (Select application file) to display the following:

File Number File Size (bytes) File Name
===================================================================
1(*)
44644124
s4m03_03_01s56e.app
Free Space: 707256 bytes
(*)-with main attribute
31
Switch 5500 Family

(b)-with backup attribute
(*b)-with both main and backup attribute
Please input the file number to change: 1
Please input the file attribute (main/backup):main
Do you want to run s4m03_03_01s56e.app now? Yes or No(Y/N)
## If Y is selected here the Switch 5500 will load the application file and will bootup.
## Enter N to return back to the Menu
3. Select file number to set the application file to boot. Set the file attribute to main.
4. Repeat step 2 to 3, with option 2 Set configuration files and 3 Set web files, to select
the configuration and web files.
5. From the Boot Menu, select option 0 to reboot.
32

Configu 5500 G

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3Com Switch

Software version 3.03.01

Copyright 2008 3Com Corporation. All rights reserved.

5.8. Download files to flash using TFTP......................................................................................................22

5.13.1. Example of updating the BootROM using XModem............................................................................................27

5.14. Select Application to Boot ..................................................................................................................31

Switch 5500 Family

Switch 5500G-EI 24-Port (3CR17250-91)

Switch 5500G-EI 48-Port (3CR17251-91)

Switch 5500G-EI PWR 24-Port (3CR17252-91)

Switch 5500G-EI PWR 48-Port (3CR17253-91)

Switch 5500G-EI 24-Port SFP (3CR17258-91)

Table 1 Software Release Numbers Addressed in These Release Notes

The latest version of the Switch 5500G-EI application code,

Boot Code V5.00

The latest boot code running on the Switch 5500G-EI

Web Code V5.03

The latest web code running on the Switch 5500G-EI

Switch 5500G-EI Software with 56-bit DES encryption or

Switch 5500G-EI Software with 168-bit DES encryption

Switch 5500G-EI boot code

Switch 5500G-EI web code

1.2. Online Resources

Switch 5500 Family Getting Started Guide, part number 10014925

Switch 5500 Family Configuration Guide, part number 10014922

Switch 5500 Family Command Reference Guide, part number 10014923

Switch 5500 Family

2. Issues Fixed in Switch 5500G v3.03.01

2.2. 1000BASE-SX SFP 3CSFP91

2.3. 10 Gigabit Ethernet Maximum Frame Length

2.4. IGMP Query

Improved Network Security

DHCP packet rate limiting

SNMPv3 AES Encryption

User configurable port auto-negotiation speed

SSH support for DSA

SSH support for Tectia and Winscp client software

Batch ACL assignment based upon VLAN

MAC mapping (used for selective QinQ or VLAN translation)

Switch 5500 Family

Broadcast / multicast / unicast storm control

Stack software auto upgrade

Support for Philips / NEC and Avaya OUI addresses

Display SFP transceiver information

Unknown multicast drop

Embedded SSH key conversion

RADA / 802.1x AND mode

Protocol based VLANs with routing

Enhanced cluster support

Remote ping enhancements

Upper / lower case mac address authentication

Upper / lower case calling station ID mode for RADIUS servers

Apply costs to RIP routes

OSPF supports p2mp unicast mode

Port security auto learn runs with voice VLAN

Configurable multicast source lifetime

EAP support in telnet authentication

Guest VLAN support in MAC authentication

Improved Network Security

Port Security Auto-Learn

Border Gateway Protocol (5500G only)

Switch 5500 Family

Smart Link (Flex Link)