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7, P117 pdf
Continuously understand stakeholder(SHs) needs and expectations; address
issues; manage conflicting interests; foster stakeholder engagement.
1) Analyze internal and external stakeholders using techniques such as
meetings, interviews, surveys/questionnaires, to identify stakeholder
expectations, interests, and influence on the success of the portfolio(Pf).
2) Create the aggregate communication strategy and plan, including
methods, recipients, vehicles, timelines and frequencies to enable effective
communication to stakeholders(SHs).
3) Engage SHs, through oral and written communication, to ensure
awareness, manage expectations, foster support, and build relationship and
collaboration for the success of the Pf roadmap.
4) Maintain the communications strategy and plan by evaluating current
communications capabilities, identifying gaps, and documenting
communications plan to meet SHs requirements.
5) Prepare and/or facilitate SH understanding of Pf management processes,
procedures, and protocols using organizational assets (e.g., information
systems, training delivery methods) to promote common understanding and
application of the Pf management process.
6) Verify accuracy/consistency/completeness of Pf communication, utilizing
governance, to maintain credibility/satisfaction w/ stakeholders(SHs).
Purpose is to develop communication management plan and manage
portfolio information.
Developing a strong communication management plan requires inputs
from a variety of other Pf management processes, such as risk
performance and management.
Transparency maybe a communication strategy to mitigate the risk of
inadequate communication.
Transparent communication is also valuable when planning for optimal
utilization of resources.
The Portfolio consists information important to develop Pf
communication management plan such as dependencies, level of
efforts, points of contacts, and other dashboard-type information.