Beruflich Dokumente
Kultur Dokumente
V200R001C02SPC200
Product Description
Issue
04
Date
2012-06-08
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute the warranty of any kind, express or implied.
Website:
http://www.huawei.com
Email:
support@huawei.com
Issue 04 (2012-06-08)
eSpace EMS
Product Description
Contents
Contents
1 Overview......................................................................................................................................... 1
1.1 Product Positioning .......................................................................................................................................... 1
1.2 Managed Objects .............................................................................................................................................. 2
1.3 Product Features ............................................................................................................................................... 4
ii
eSpace EMS
Product Description
1 Overview
Overview
High-Efficient deployment
As the local NMS for Huawei products on the network, the eSpace EMS implements
operations and maintenance requirements such as deployment, routine maintenance,
troubleshooting, upgrade, and expansion.
Issue 04 (2012-06-08)
The eSpace EMS and this product are deployed together. The eSpace EMS manages only
this product.
eSpace EMS
Product Description
1 Overview
The eSpace EMS can use its northbound interface (NBI) to access a carrier's NMS.
Issue 04 (2012-06-08)
eSpace EMS
Product Description
1 Overview
Model
IP PBX
IP Phone
eSpace 6805, eSpace 6810, eSpace 6830, eSpace 6850, and eSpace 6870
eSpace 7810, eSpace 7820, eSpace 7830, eSpace 7850, and eSpace 7870
eSpace 8850
EGW
EGW1500 series
eSpace
IAD
SBC
SX1000
GS8
eSpace
UC
application
s
eSpace
Meeting
hw_IMS_Conference_CBU, hw_IMS_Conference_CMU,
hw_IMS_Conference_CSipServer, hw_IMS_Conference_focus, conference
Portal, MS, Cache, MGW, Agent, WTS, and CIU
SuSE
Linux
Windows 2008 R2
Windows
Oracle
Oracle 9i/11g
SQL
Server
SQL Server 2000, SQL Server 2005, and SQL Server 2008
Huawei
switch
Huawei
Issue 04 (2012-06-08)
eSpace EMS
Product Description
1 Overview
NE Type
Model
router
Cisco
switch
Cisco
router
SBC
Huawei
SVN
Disk array
ISM
Eudemon
firewall
F5 load
balancer
BIG-IP 1600, BIG-IP 3600, BIG-IP 3900, BIG-IP 8400, and BIG-IP 8900
Radware
load
balancer
In this document, IAD and EGW are short for eSpace IAD and eSpace EGW.
Issue 04 (2012-06-08)
eSpace EMS
Product Description
1 Overview
Easy Maintenance
The Web-based client of the eSpace EMS does not require installation or upgrade. You can
access the client by using Internet Explorer or Mozilla Firefox.
Standard Interfaces
NEs access the eSpace EMS over Simple Network Management Protocol Version 3(SNMPv3),
Simple Network Management Protocol Version 2c(SNMPv2c), Simple Network Management
Protocol Version 1(SNMPv1), TR069, and SOAP. The upper-layer NMS uses northbound
interfaces to satisfy various access requirements of users over SNMP.
High Security
A secure transmission mechanism is used to ensure access and data security through
hierarchical user management and data encryption.
You can grant device operation rights to specified user groups to improve reliability and
security of the eSpace EMS.
When the production machine (PM) is down due to a disaster, the redundancy machine (RM)
can take over the eSpace EMS service to ensure service continuity.
License Control
The eSpace EMS provides the following license control items:
Issue 04 (2012-06-08)
eSpace EMS
Product Description
1 Overview
When the value of a license control item exceeds the specified threshold, an alarm is
generated.
The eSpace EMS allows you to query the license validity period. License states include
normal, expired, invalid, and no license file.
Issue 04 (2012-06-08)
eSpace EMS
Product Description
2 System Structure
System Structure
Issue 04 (2012-06-08)
eSpace EMS
Product Description
2 System Structure
GDR mode
A PM and an RM are deployed in the GDR mode. The eSpace EMS is installed on each
machine. The PM provides eSpace EMS services externally. When the PM is faulty, the
service must be manually switched to the RM, and the RM provides the service.
Issue 04 (2012-06-08)
eSpace EMS
Product Description
2 System Structure
Hardware Configuration
Table 2-1 shows the hardware requirements on the eSpace EMS server.
Model
Configuration
Requirement
0-20,000
E6000/RH228
CPU
Issue 04 (2012-06-08)
eSpace EMS
Product Description
2 System Structure
Number of
NEs
Configuration
Requirement
Memory
2 x 4 GB
Hard disk
2 x 300 GB
CPU
Memory
32 GB
Hard disk
2 x 300 GB
E6000/RH228
5
20,000-50,000
Model
Table 2-2 shows the hardware requirements of the eSpace EMS client.
Requirement
CPU
Memory
2 GB or higher
Hard disk
80 GB
Network adapter
Audio adapter
Monitor
Software Configuration
Table 2-3 shows the software requirements of the eSpace EMS server.
Software
Version
Operating system
Database
eSpace EMS
Issue 04 (2012-06-08)
10
eSpace EMS
Product Description
2 System Structure
Installation Scenario
Software
Version
Operating system
Database
eSpace EMS
Table 2-4 shows the software requirements of the eSpace EMS client.
Version
Operating system
Windows XP or Windows 7
Web browser
Interface
Telnet/SSH
eSpace EMSUAP3300
Proprietary protocol
eSpace EMS-IAD
SNMP-based interface
eSpace EMS-GS8
eSpace EMSHWLog
eSpace EMS-SBC(SX1000)
TR069-based interface
Issue 04 (2012-06-08)
11
eSpace EMS
Product Description
2 System Structure
NE
Interface
eSpace EMSAT
eSpace EMSUC
SOAP/SNMP
Northbound Interfaces
Northbound interfaces are provided for external systems, including the upper-layer NMS or
third-party analysis software. Northbound interfaces include SNMP alarm interfaces, SNMP
topology interfaces, and FTP interfaces. Table 2-6 describes the functions of northbound
interfaces.
Table 2-6 Description of northbound interfaces
Interface
Function
SNMP alarm
interface
The upper-layer NMS uses this interface to receive alarms from the
eSpace EMS and handle alarms existing in the eSpace EMS. The SNMP
alarm interface performs the following functions:
Issue 04 (2012-06-08)
Synchronizes alarms.
Clears alarms.
12
eSpace EMS
Product Description
Issue 04 (2012-06-08)
13
eSpace EMS
Product Description
Northbound interfaces are the external interfaces to connect the eSpace EMS and the
upper-layer NMS or other systems.
3.1 NE Access
Only connected NEs can be managed on the eSpace EMS. NEs can be connected in the
following three ways.
GUI Page
Figure 3-1 NE access page
Creating an NE
You can create information about subnets, applications, and physical devices on the eSpace
EMS.
Issue 04 (2012-06-08)
14
eSpace EMS
Product Description
Automatic NE Discovery
The system supports automatic detection. After you configure the IP and port ranges, devices
are detected and accessed automatically.
To enable the automatic IP PBX detection, specify the user name and password for logging in
to the IP PBX.
Issue 04 (2012-06-08)
15
eSpace EMS
Product Description
Port mapping must be configured when the device and eSpace EMS are connected over networks.
Batch NE Import
If you need to create a large number of NEs, you can fill in the device list with information
about these NEs and import the device list to the eSpace EMS.
Figure 3-4 Page for importing NEs in batches
Issue 04 (2012-06-08)
16
eSpace EMS
Product Description
3.2 NE Management
The eSpace EMS can manage IADs, IP PBXs, SBCs, GS8s, IP phones and EGWs.
Configuration Management
The eSpace EMS can manage a single IP PBX or IP PBXs in a batch.
Batch configuration
The eSpace EMS enables you to configure SIP trunks for IP PBXs, active and standby IP
PBXs, and the call forwarding offline service in a batch.
Single configuration
Single configuration can be implemented in the following ways:
Command tree
You can use IP PBX-specific commands in the command tree to configure a single IP
PBX.
Issue 04 (2012-06-08)
Device panel
17
eSpace EMS
Product Description
The IP PBX device panel provides a GUI that allows you to query the IP PBX's
running status and manage components such as boards.
Performance Management
The eSpace EMS provides performance management so that you can query IP PBX's E1 and
DSP resource usage, and the CPU usage, memory usage, and transmit and receive bandwidth
for boards.
Maintenance Management
The eSpace EMS provides IP PBX maintenance management, which enables you to upgrade
IP PBXs, back up configuration data, trace signaling and trunks, view device information and
operation logs, perform ping tests, and manage patches.
Upgrading IP PBXs
You can upgrade the main program for IP PBXs in batches. If an upgrade fails, you can
retry or roll back the upgrade on the eSpace EMS.
Tracing signaling
The eSpace EMS provides real-time signaling tracing management to dynamically trace
and monitor protocol messages, transmission over ports' signaling links, and service
flows.
The eSpace EMS traces:
SIP signaling
H248 signaling
PRA signaling
R2 signaling
SS7 signaling
QSIG signaling
User messages
Traffic statistics
You can collect the statistics of IP PBX traffic, set the execution period of traffic
statistics collection tasks, set the start time and end time of a traffic statistics collection
task, and export and delete traffic data. The statistics items include the number of global
Real-Time Transfer Protocol (RTP) messages, number of SIP sessions, number of SIP
sessions on the outgoing trunk, number of SIP sessions on the incoming trunk, and
duration of a SIP session.
Tracing trunks
The eSpace EMS traces IP PBX trunks based on the office direction. You can view the
real-time or historical usage of trunks.
Managing patches
You can view, load, activate, deactivate, save, and delete patches on the eSpace EMS.
Operation log
Operation logs record operations that users perform on the IP PBX. You can search for
and export operation logs.
Issue 04 (2012-06-08)
18
eSpace EMS
Product Description
Ping test
You can run the ping command to test the connection between an IP PBX and other
devices.
Alarm Management
The eSpace EMS monitors IP PBX alarms. You can view alarms and rectify them on the
eSpace EMS.
Automatic Deployment
Issue 04 (2012-06-08)
19
eSpace EMS
Product Description
Configuration Management
Configuration management includes:
Single configuration
You can restart a single IP phone, view or modify its TR069 settings, and load the
configuration file.
Batch configuration
You can restart IP phones and load configuration files in batches.
Maintenance Management
Maintenance management includes:
Download logs.
Alarm Management
The eSpace EMS monitors IP Phone alarms. You can view alarms and rectify them on the
eSpace EMS.
eSpace 8850
Creating IP
phone subnets
Supported
Supported
Supported
Managing
configuration
files
Not supported
Supported
Supported
Querying IP
phones that have
not been added to
a subnet
Supported
Supported
Supported
Function
Automat
ic
deploym
ent
Issue 04 (2012-06-08)
20
eSpace EMS
Product Description
eSpace 6805,
eSpace 6810,
eSpace 6830,
eSpace 6850,
and eSpace
6870
eSpace 8850
Device restart
Supported
Supported
Supported
Loading a
configuration file
Not supported
Supported
Supported
Querying and
modifying TR069
configuration
Not supported
Supported
Supported
Manual
upgrading
devices
Not supported
Supported
Supported
Automatically
upgrading
devices
Not supported
Supported
Not
supported
Managing
configuration file
templates
Not supported
Supported
Supported
Downloading
configuration
files
Not supported
Supported
Not
supported
Downloading
logs
Not supported
Supported
Not
supported
Supported
Not supported
Not
supported
Function
Configur
ation
manage
ment
Mainten
ance
manage
ment
Managing alarms
Issue 04 (2012-06-08)
21
eSpace EMS
Product Description
Configuration Management
Table 3-2 lists configuration management functions.
Table 3-2 Configuration management functions
Category
Function
Basic
configurati
on
Local area
network
(LAN)
configurati
on
Voice
configurati
on
Configure the SIP server, FXO outgoing prefix, and data synchronization
server.
Maintenance Management
The eSpace EMS provides EGW maintenance management so that you can:
Restart EGWs.
Alarm Management
The eSpace EMS monitors EGW alarms. You can view alarms and rectify them on the eSpace
EMS.
Issue 04 (2012-06-08)
22
eSpace EMS
Product Description
Configuration Management
The eSpace EMS can manage a single IAD or IADs in a batch.
Single configuration
Table 3-3 lists the all the single configuration functions provided by the eSpace EMS.
Issue 04 (2012-06-08)
23
eSpace EMS
Product Description
Description
Basic
configurati
on
Advanced
configurati
on
Service
configurati
on
Configures the DigitMap, proxy server, SIP user table, voice parameters, fax
parameters, dual-tone multi-frequency (DTMF) signal collection mode, local
switch, local-switch route, media gateway control protocol (MGCP)
authentication mode, MGCP protocol parameters, media gateway controller
(MGC), media gateway (MG) interface parameters, test operating system or
chip operating system (TOS/COS), port attributes, traffic control, IP address
authentication switch, IP address authentication, SIP trunk, public switched
telephone network (PSTN) server, polarity reversal switch, hotline number,
three-way conversation, short number, wildcard group, and multi-country
adaptation.
System tool
Used to query version information, display the DSP channel status, configure
the network port status, save settings, restore the default or original settings,
restart devices, query country codes, collect statistics on ports, display the
MG link status, and network detection.
Upgrade
managemen
t
The eSpace EMS provides single configuration functions for IADs based on the IAD model and the
protocol used by the IAD.
Batch configuration
Save settings
Performance Management
The eSpace EMS provides the performance management function so that you can monitor the
CPU usage of an IAD.
Maintenance Management
The eSpace EMS provides the following functions of managing IADs:
Issue 04 (2012-06-08)
Upgrade
24
eSpace EMS
Product Description
Manual upgrade: The Complex Programmable Logic Device (CPLD) software and
host software can be manually upgraded for IADs in batches. Only the CPLD
software on IAD132E (T) needs to be upgraded.
The IAD configuration data can be backed up and restored automatically or manually on
the eSpace EMS and can be saved to a local computer.
The IAD user information can be backed up and restored on the eSpace EMS and can be
saved to a local computer.
You can run the ping command to check the connection between an IAD and other
devices.
Alarm Management
The eSpace EMS monitors IAD alarms. You can view alarms and rectify them on the eSpace
EMS.
Configuration Management
The eSpace EMS enables you to configure a single SBC or SBCs in batches.
Single configuration
The eSpace EMS enables you to perform the following operations on a single SBC:
Issue 04 (2012-06-08)
25
eSpace EMS
Product Description
Batch configuration
The eSpace EMS enables you to perform the following operations on a batch of SBCs:
Upgrade Management
The eSpace EMS enables you to upgrade SBCs in batches.
Alarm Management
The eSpace EMS monitors SBC alarms. You can view alarms and rectify them on the eSpace
EMS.
Configuration Management
The eSpace EMS enables you to perform the following operations for GS8s:
Configure routes
Issue 04 (2012-06-08)
26
eSpace EMS
Product Description
Upgrade Management
The eSpace EMS enables you to upgrade GS8s in a batch.
Alarm Management
The eSpace EMS monitors GS8 alarms. You can view alarms and rectify them on the eSpace
EMS.
Viewing data
You can view the calling and called devices, mean opinion score (MOS) value, delay,
jitter, packet loss ratio, and codec settings on the eSpace EMS.
Issue 04 (2012-06-08)
27
eSpace EMS
Product Description
Issue 04 (2012-06-08)
28
eSpace EMS
Product Description
BMP Management
The BMP management includes system management, log management, and alarm
management.
Introduction
The BMP is a unified service management platform and supports the combination of various
services. When logging in to the BMP, the enterprise administrator can maintain enterprise
information and register and deregister enterprise members.
Log Management
The eSpace EMS enables you to perform following operations:
Alarm Management
The eSpace EMS monitors BMP alarms. You can view alarms and rectify them on the eSpace
EMS.
AA Service Management
The AA Service management includes configuration management, performance management,
message tracing, and alarm management.
Introduction
The AA connects eSpace Desktop to ASs. eSpace Desktop obtains login information from the
AA and uses other service capabilities of eSpace UC through the AA.
Configuration Management
The eSpace EMS provides AA configuration tables for easy configuration.
Performance Management
The eSpace EMS enables you to query the number of users who log in to the AA Service
successfully.
Issue 04 (2012-06-08)
29
eSpace EMS
Product Description
Message Tracing
The eSpace EMS traces the messages transmitted between AA Service components. The
traced messages help you to locate and rectify faults if any.
Alarm Management
The eSpace EMS monitors AA Service alarms. You can view alarms and rectify them on the
eSpace EMS.
Introduction
Connects to or integrates with IT, Social Networking Service (SNS), and Internet
systems of enterprises.
Configuration Management
The eSpace EMS enables you to configure:
Database
ESG service
ESG time
PGM
Conference
Performance Management
The eSpace EMS enables you to obtain the values of Count of ESGCallbackNum, Count of
ESGInvokedFail, Count of ESGInvokedNum, and Count of ESGInvokedSucc.
Message Tracing
The eSpace EMS traces the messages transmitted between ESG Service components. The
traced messages help you to locate and rectify faults if any.
Alarm Management
The eSpace EMS monitors ESG Service alarms. You can view alarms and rectify them on the
eSpace EMS.
Issue 04 (2012-06-08)
30
eSpace EMS
Product Description
Introduction
The MAA connects third-party clients, especially mobile clients, to ASs and provides the
following functions:
Interface conversion: The MAA converts various interface messages from eSpace UC's
ASs into Transmission Control Protocol (TCP) interface messages and sends them to
third-party clients.
Client session maintenance: After third-party clients connect to the MAA, the MAA
generates a session for each client and maintains the session status based on the client
status.
Service processing: The MAA processes service logic, such as the logic for heartbeat
mechanism, reconnection after a short disconnection, and IM timeout processing.
Call AS Management
The Call AS management includes configuration management, performance management,
message tracing, and alarm management.
Introduction
The Call AS is a core component of eSpace UC and provides call control and service
processing capabilities.
Configuration Management
The eSpace EMS enables you to configure the following items for the eSpaceCTD:
Voice files
CalleePAS
CallerPAS
Default language
Route header
Performance Management
The eSpace EMS enables you to collect performance statistics on the following Call AS
components:
eSpaceCTD
The performance indicators of the eSpaceCTD are: number of CTD call failures due to
offline, number of CTD call failures due to busy, and number of CTD call failures due to
no answer.
UCCallAS
The performance indicators of the UCCallAS are: Count of Hunting Group calls in
STC Flow, Count of Hunting Group Calls failed in STC Flow, Count of release calls
for Called party number analyze failed in STC Flow, and Count of release calls for
Called party number authentication failed in STC Flow.
Issue 04 (2012-06-08)
31
eSpace EMS
Product Description
Message Tracing
The eSpace EMS traces the messages transmitted between eSpaceCTD and UCCallAS. The
traced messages help you to locate and rectify faults if any.
Alarm Management
The eSpace EMS monitors the alarms about the eSpaceCTD and UCCallAS. You can view
alarms and rectify them on the eSpace EMS.
PGM Management
The PGM management includes configuration management, performance management,
message tracing, and alarm management.
Introduction
The PGM has the following components: eCorpServer, GnsService, PublicGroup,
AccountManagement, SoapToXcap, IWF, SM, GMService, GroupManagement, PGMConfig,
and ChatServer.
Configuration Management
The eSpace EMS enables you to configure the following PGM components:
PGMConfig
You can set the following PGMConfig configuration items: common PGM
configurations, contact group, group message, message service management, and SP
number.
ChatServer
You can set the following ChatServer configuration items: conference site and network.
Performance Management
The eSpace EMS enables you to collect the performance statistics on the following PGM
components:
GMService
The performance indicators of the GMService are: count of SM success message, count
of IM success message, count of GM success message, count of SM message, count
of IM message, count of GM message, count of SM fail message, count of IM fail
message, and count of GM fail message.
ChatServer
The performance indicators of the ChatServer are:
Issue 04 (2012-06-08)
Total number of users in temporary groups, including online users and offline users.
Total number of temporary groups that have been created, including those that are
created successfully and those that failed to be created.
32
eSpace EMS
Product Description
Message Tracing
The eSpace EMS enables you to trace the messages transmitted between the eCorpServer,
GnsService, PublicGroup, AccountManagement, SoapToXcap, SM, GMService,
GroupManagement, and ChatServer. The traced messages help you to locate and rectify faults
if any.
Alarm Management
The eSpace EMS monitors PGM alarms. You can view alarms and rectify them on the eSpace
EMS.
Introduction
The Meeting Service provides the conference function, including voice and multimedia
conferences.
Voice conference
The MS supports instant and scheduled voice conferences. It provides a distributed
conference system to allow users to join a remote conference locally, which reduces the
bandwidth usage.
Multimedia conference
Functions such as e-whiteboard, program sharing, document sharing, and e-voting are
provided. Video conferences can be held by terminals with cameras. The MS also
supports license control.
Configuration Management
The eSpace EMS enables you to configure the hw_IMS_Conference_focus.
Performance Management
The eSpace EMS enables you to collect performance statistics on the following
hw_IMS_Conference_focus components:
Alarm Management
The eSpace EMS monitors eSpace Meeting alarms. You can view alarms and rectify them on
the eSpace EMS.
Issue 04 (2012-06-08)
33
eSpace EMS
Product Description
Basics
Table 3-4 Topology objects
Topology
Object
Description
NE
Devices managed in the eSpace EMS are referred to as NEs, for example,
the LocalNMS NE in Figure 3-12. In the topology view, different icons
represent different types of NEs.
Subnet
For easy management, a large network is divided into several subnets (for
example, the spring subnet in Figure 3-12) based on a specific rule, such
as by region or device type.
Link
Issue 04 (2012-06-08)
34
eSpace EMS
Product Description
In the topology view, you can view the layout of all topology objects including NEs, subnets,
and links. If there are a large number of topology objects, you can also use browse them in an
aerial view.
Issue 04 (2012-06-08)
35
eSpace EMS
Product Description
Basics
Figure 3-13 Fault management UI
Alarm Collection
Defining an Alarm
You can set the eSpace EMS to generate a performance alarm and display the alarm in
the alarm window on the client when a performance indicator reaches the specified
threshold.
Alarm Notification
Issue 04 (2012-06-08)
36
eSpace EMS
Product Description
By short message
If remote notification by short message is enabled, you must set the short message
service (SMS) gateway and the phone number to receive short messages.
By email
If remote notification by email is enabled, you must set the Simple Mail Transfer
Protocol (SMTP) server address and the email address to receive emails.
Maintenance personnel can set filter criteria based on alarm severity and type, to avoid
receiving alarm notifications that do not require immediate attention.
PerceivedSeverity
The perceivedSeverity field indicates how severe the corresponding fault is. There are four
severity levels: critical, major, minor, and warning.
Critical: This kind of fault has seriously affected service and broken down the system,
and it must be fixed at once. A recovery is needed in case some equipment or resource is
totally unavailable.
Major: This kind of fault has degraded the service quality and must be fixed at once in
working hours. A recovery is needed in case the service quality of some equipment or
resouce degrades.
Minor: This kind of fault has not degraded the service quality, but will bring about
damage if not checked or handled in time.
Warning: This kind of fault has not damaged the service, but the damage is potential.
Alarm Query
Current alarms are dynamically refreshed.
You can view uncleared or unacknowledged alarms in the current alarm list. You can
also filter out required alarms by setting a filter criterion.
Issue 04 (2012-06-08)
37
eSpace EMS
Product Description
Alarm Processing
Masking Alarms
If a large number of alarms are reported, you can set mask conditions based on alarm
name or alarm severity to discard alarms that do not need to be noticed. The masked
alarms will not be saved to the alarm database.
You can also set mask conditions for a certain NE or for a type of NEs.
Clearing Alarms
You can manually clear a certain alarm or a type of alarms. In addition, the system can
automatically clear a certain alarm or a type of alarms by following the instructions from
the upper-level NMS or based on a specified rule.
Alarm Auditing
Issue 04 (2012-06-08)
38
eSpace EMS
Product Description
Basics
Figure 3-14 Performance Monitoring UI
Issue 04 (2012-06-08)
39
eSpace EMS
Product Description
Issue 04 (2012-06-08)
40
eSpace EMS
Product Description
Role Management
Role management enables you to add, delete, modify, and query roles. Role permission of the
eSpace EMS is a binary group of the MO list and operation list, which means that the user can
perform the operations in the operation list for the objects in the MO list.
When you create or modify a role, you can set or modify the role permission.
By default, the system has a super administrator role which cannot be deleted and whose
permission cannot be modified. You can only modify the description and members.
User Management
User management enables you to add, delete, modify, and query users.
The administrator can set and modify user roles and the access control policies. The access
control policies control login time and login IP addresses. User role is not mandatory for a
user. If you do not have a user role, you can perform only the operations that are not
controlled by permission after login.
User status is normal, disabled, and locked.
If the consecutive failed login attempts exceed the threshold, the user account is locked.
The locked user account can unlock automatically at the configured time or can be
unlocked by the administrator.
If a user has not logged in for a long time, the user account is disabled automatically. In
addition, the user accounts can be disabled by the administrator. Only the administrator
can recover the disabled user account.
Description
Password
You can specify the following settings for the password policy:
Issue 04 (2012-06-08)
41
eSpace EMS
Product Description
Security
Policy
Description
policy
Account
policy
Access
control
policies
You can specify the following settings for the password policy:
Lock duration
Screen Lock
You can set whether to enable the screen lock function and the timeout duration.
For security purpose, if you want to stop performing operations for a certain period of time,
you can enable the eSpace EMS to lock the client automatically. If the screen is locked, you
need to enter the password to unlock the client.
Password Change
You can change your password and the administrator can reset the user password. New
passwords must comply with the password policy.
42
eSpace EMS
Product Description
Description
Operation logs
System logs
Security logs
Basics
Figure 3-16 Message tracing UI
Issue 04 (2012-06-08)
43
eSpace EMS
Product Description
Parsing the service flow: distinguishes the incomplete flow from the complete flow in
the reported message and Locates the problem through the incomplete flow. If the device
provides the flow identification, compare flows based on identifications. Messages with
the same identification are in the same flow. If the device does not provide the flow
identification, compare flows based on the sequence of the report time.
Analyzing reported content: The tracing message reported can be divided into three
levels: normal, warning, and error. Messages of different levels are in different colors.
Function
SNM
P
Alar
m
Issue 04 (2012-06-08)
Report and
filter alarms in
real time
Acknowledge
and
unacknowledg
e alarms
Synchronize
alarms
Transfer clear
alarms in real
time
44
eSpace EMS
Product Description
Inter
face
Function
corresponding active alarms based on the serial numbers of the
clear alarms and clears them.
Heartbeat
mechanism
Issue 04 (2012-06-08)
45
eSpace EMS
Product Description
4 System Reliability
System Reliability
The eSpace EMS supports self-monitoring, backup and restoration, security hardening, and
geography disaster recovery (GDR) to ensure system reliability.
Self-Monitoring Capabilities
To ensure reliability, the eSpace EMS provides the watchdog process to monitor its own
applications and processes. If a process abnormally exits, the watchdog process automatically
restarts the process.
A large number of services and ports are opened during operating system installation,
which leaves the system vulnerable to malicious attacks.
No strict restrictions are imposed on the file rights and environment variables, which
increases security vulnerabilities of the system.
To achieve security hardening, you can add, modify, or tailor the modules and components of
the system, and shield and eliminate the defects and security vulnerabilities of the system.
Issue 04 (2012-06-08)
46
eSpace EMS
Product Description
5 Technical Specifications
Technical Specifications
Value
Maximum number of
topology nodes allowed
Maximum number of
current alarms allowed
20,000
Maximum number of
historical alarms allowed
15,000,000
Maximum number of
events allowed
15,000,000
300,000
30 seconds
5 seconds
Maximum alarm
processing capabilities
Maximum number of
objects under a subnet
500
Maximum number of
layers supported in the
topology view
11
Issue 04 (2012-06-08)
47
eSpace EMS
Product Description
5 Technical Specifications
Indicator
Value
100
Issue 04 (2012-06-08)
One IP phone or SBC is equal to one equivalent NE, one IAD, GS8 or EGW is equal to five
equivalent NEs, and one IP PBX is equal to 50 equivalent NEs.
The equivalent NEs managed by the eSpace EMS are calculated in the following formula: IP PBX x
50 + (IAD + GS8 + EGW) x 5 + IP Phone + SBC. The total number cannot exceed the maximum
number of topology nodes allowed.
48
eSpace EMS
Product Description
A
AA
Access Agent
AS
Application Server
B
BMP
C
Call As
CSV
Comma-Separated Values
E
eConf AS
EMS
ESG
F
FTP
G
GDR
I
ICMP
Issue 04 (2012-06-08)
49
eSpace EMS
Product Description
IP
Internet Protocol
L
LAN
M
MAA
MOS
N
NGIN
NMS
P
PGM
PM
Performance Management
S
SFTP
SMTP
SNMP
SOAP
T
TCP
TOPO
Topology Management
U
UOA
Issue 04 (2012-06-08)
50