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Vinsun has been using the inefficient and long drawn out methods of
collecting and storing data like MS Office which would have worked given
its size during inception but not now looking at its rapid growth potential
and size. In an industry like this where a sufficiently competent company
like Vinsun files quotations for projects, availability of up to date information
about materials, labor and other infrastructures is a must. Else it will lead to
acceptance of projects that have negative returns and organizational
inefficiencies. This is what Vinsun is currently suffering from in the case.
Also there is no institutionalization of decision support system whereby all
the departments can integrate on one platform and take uniform decisions
accordingly. The problems mentioned are
1. Too much of information overload which had led to lack of decision
supporting tools.
2. Manual labor effort is very high to feed such information and then search
for specifics whenever required, leading to operational inefficiencies.
3. The data available is not uniform throughout the organization, and hence
very segregated which leads to lack of coordination, redundancies and
errors in project evaluation.
4. Backup of data is also not done, hence risky.
5. The culture and hierarchy of the organization is such that the employees
are not ready to accept changes and implement changes very easily. Most of
them are not familiar with the ERP systems and need to be trained which
they are averse to.
6. Moreover the company has stagnated with past practices and cognitive
clog which has led to difficulty in employing practices necessary to
accumulate the growing size of the firm.
Q2 Compare the options Vinsun has and help Satav make a decision.
Should it be cloud or on premise? Justify.
Vinsun has basically challenged with an initial decision of whether to go for
an ERP system, for a customized solution or any other option feasible.
PROS of ERP :
1. Long term solution to the problems faced by Vinsun, the problem of
integration and standardization of information, remove redundancies and
take efficient decisions.
2. Focus on core activities and get real time data.
3. Adopt best practices within the industry and hence achieve a competitive
advantage over other firms still struggling to generate accurate solutions
within the same market.
CONS of ERP:
1. Risky investment, employees skeptical about returns.
2. Train the employees for using ERP software and integrating the system
within the culture of the organization will lead to loss of resources and many
stakeholders being unhappy about it.