Bitan Banerjee

13A1HP018

GEN Y IN THE WORK FORCE

Case Study Analysis

Key issue/Problem of the case

Josh, the main protagonist of this case was highly ambitious and after graduating he wanted to explore his
creativity by joining an organization. But unfortunately he ended up as a junior marketing executive where
he finds himself in doing redundant work and overtime in handling secondary projects. This frequent
repetition made Josh very much uninterested in his work, and gradually to boredom. He also found his
colleagues in similar situation. 10 months down the line, Josh had a predicament that he has no
prospective in the organization, and he has already started to lose his strings at work. Josh also
experienced a miscommunication with his boss, Sarah, who herself was frustrated since she lacked a
proper work life balance. Even, Sarah did not trust Josh, since she thought Josh is incompetent and
inexperienced to handle important projects.
Prioritize the problems
1. Lack of employee developmental plan.
2. No employee engagement and work life balance policy.
3. Monotonous work and employee bore dome.
4. Miscommunication between employee and his supervisor.
5. Supervisor does not appreciate employee.
6. Employees overtime.
Causes of the problems
Firstly, employees does not experience a self-development training activity. Secondly, skill gap is not
ascertained by the company to provide further training. Finally, there is no fun at work, work becomes too
redundant. Employees are not motivated enough by the organization.
Available options/solutions
1. Implementation of an employee self-developmental plan.
2. Implementation of Best Practices from organizations like Google, Apple Inc. where employees are in a
fun filled environment.
3. Career Growth Opportunity
4. Managerial or Executive Training to higher designated employees.
5. Employee Engagement Initiatives.
Evaluate the problems
Since, there is no employee developmental plan, employees will not be productive in future as their skills
and knowledge will be stagnant. All work and no Play makes Jack a dull Boy, same thing is happening
here. The employees are becoming bored and unproductive, and the organizational efficacy is decreasing
gradually. The employees are not appreciated, hence lack of motivation makes them more disinterested to
work.
State the Optimal Solution
I think the most optimal solutions will be to provide an employee self-developmental program, career
growth opportunity and fun at work initiative.
Tell how you will implement solution
For an Employee Self-Developmental Program, a blueprint should be made, where every single details of
training and the costs will be recorded, the supervisors should meet the employees to discuss what kind of
training they require, then the entire initiative should be send for approval from the top management, then
final training will be provided and the gap analysis should be done to evaluate the possible outcomes. An
environment should be created within the organization such that the employees find fun in their official
chores. Less restrictions on dress codes, flexi time work, work from home, fun games and simulations, in
fact the organization should try to ape the best practice at the workforce followed by Google, to make its
workforce more engaged. Finally, off shore job opportunities, promotions, behavioural and analytical
training, mentoring a coaching initiatives should be taken to implement a career growth opportunity for the
employees.